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Welcome note from Sue Robinson

Welcome note from Sue Robinson

Posted by Sue Robinson on 28/10/2016

Dear Colleague, Whilst the Government this week announced further details regarding the apprenticeship levy we still continue to lobby for a delay in its implementation. We are though, pleased to see ...

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Franchised dealers overtake independent garages for aftersales

Franchised dealers overtake independent garages for aftersales

Posted by Sue Robinson on 28/10/2016

The recent NFDA Consumer Attitude Survey revealed that more people are using franchise dealerships for aftersales than six months ago. Currently, 35% of people use franchise dealers for their ...

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APPRENTICESHIP LEVY: FURTHER DETAILS REVEALED

APPRENTICESHIP LEVY: FURTHER DETAILS REVEALED

Posted by Sue Robinson on 28/10/2016

The NFDA is pleased to see that the government has responded to some of the points that have been raised regarding the new apprenticeship levy, however, we are still concerned with the short ...

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MILS Case Study: Satisfaction Notes

MILS Case Study: Satisfaction Notes

Posted by Sue Robinson on 28/10/2016

“We have a customer who had their vehicle serviced with us and signed a satisfaction note upon collection. Two days later the customer then called to say there was damage on the vehicle to the tune ...

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ALLIANZ Insight: The Changing Road Ahead – Cyber and the Motor Industry

ALLIANZ Insight: The Changing Road Ahead – Cyber and the Motor Industry

Posted by Sue Robinson on 28/10/2016

The motor industry isn’t immune from the ever pressing threat of cybercrime. With high profile data breaches and attacks across a wide range of sectors reported extensively in the media, Government ...

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Driving Digital 2017

Driving Digital 2017

Posted by Sue Robinson on 28/10/2016

In recent weeks, we have talked a lot about lead attribution, capturing customer data and making the most of your digital marketing channels. We are pleased to announce a chance to hear from some of ...

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Understanding the implications of the NFDA survey

Understanding the implications of the NFDA survey

Posted by Sue Robinson on 28/10/2016

Findings from the National Franchised Dealers Association consumer perception survey will be presented to dealers at AM Live. Taking place on 16 November at MK Arena, the event is free for ...

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NFDA AUTUMN ROADSHOW

NFDA AUTUMN ROADSHOW

Posted by Sue Robinson on 28/10/2016

The National Franchised Dealers Association Autumn Roadshow will be taking place on Friday 25 November 2016, at the Hilton Warwick. It will represent an ideal opportunity for members to be briefed on ...

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Trade Press News Round Up

Trade Press News Round Up

Posted by Sue Robinson on 28/10/2016

Franchised dealers proving more popular with drivers than independents for servicing The last six months have seen a small increase in the number of drivers choosing to have their cars serviced at a ...

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Newspaper Update

Newspaper Update

Posted by Sue Robinson on 28/10/2016

Apprenticeship ‘U-turn’ will help poorest teenagers From April 2017, a new levy on company payrolls will help to double government spending on apprentices, say ministers. Under the ...

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