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100 reviews of Audi Edinburgh

These reviews were collected by JudgeService.com, an independant car dealer review website.

100

Reviews of Audi Edinburgh

88

Overall satisfaction

91

Would recommend

"My experience at Lomond Audi Edinburgh was positive because they were helpful without beiong pushy"

14th December 2017 | Mr H

"I'd suggest Lomond Audi Edinburgh to a friend because I got great service and they were very welcoming and nothing was a problem!"

12th December 2017 | Mr Campbell Hogg

"I'd recommend Lomond Audi Edinburgh to a friend because there are a great selection of cars to suit all budgets, the sales service is second to none, no pressurised sales pitch, the cars are all well presented. As I said before I was treated in a professional manner and treated as a valued customer."

12th December 2017 | Mr Reece Hanlon

"I'd suggest Lomond Audi Edinburgh to a friend because the staff were friendly and helpful, there was a good choice of vehicles in excellent condition, and not over sold. Christopher Reid was an excellent sales rep, incredibly honest and helpful "

12th December 2017 | Mr Calum Ashurst

"I'd endorse Lomond Audi Edinburgh because their attention to detail, customer service and staff are world class. "

12th December 2017 | Mr Stuart Ritchie

"I'd definitely recommend Lomond Audi Edinburgh to friends and family because of the fantastic experience I had. Professional and quick service, helpful staff and good coffee :)"

11th December 2017 | Ms Ewa D

"My experience at Lomond Audi Edinburgh was positive because the staff are great and try and help best they can "

8th December 2017 | Miss Natalie Brash

"My experience at Lomond Audi Edinburgh was positive because salesman was very honest and upfront. "

7th December 2017 | Mr M

"My experience at Lomond Audi Edinburgh was positive because Rob was fantastic"

7th December 2017 | Mr Chris McMurray

"My experience at Lomond Audi Edinburgh could have been better because there is no clear process for aftercare"

5th December 2017 | Mr John Honeyman

"Lomond Audi Edinburgh were really helpful and I'd recommend them because of my personal experience "

5th December 2017 | Mr Gary Wedlock

"I was happy with the service at Lomond Audi Edinburgh because of Kim the salesperson looking after me. She went above and beyond to find me the right vehicle and I nature and very thing was compete according to my schedule, she was amazing. Thank you again Kim. Will recommend you to everyone."

4th December 2017 | Mr Andries Loubser

"I'd definitely recommend Lomond Audi Edinburgh to friends and family because the sales person I seen on the day was really friendly and helpful and unlike some salesmen he was honest"

3rd December 2017 | Mr Barry Main

"The experience at Lomond Audi Edinburgh was fantastic because I obtained the vehicle I wanted at the right price "

1st December 2017 | Mr Joseph Nimmo

"I'd endorse Lomond Audi Edinburgh because the overall experience of buying was simple,professional and fair."

1st December 2017 | Mrs Barbara Martin

"Lomond Audi Edinburgh were helpful because they get straight to the point, no messing about deal was done in a few hours."

1st December 2017 | Mr Raza Ahmed

"I would recommend Lomond Audi Edinburgh to friends and family because theyoffera good service at a hood price."

1st December 2017 | Mr Stephen Kendal

"I'd recommend Lomond Audi Edinburgh because the team are informed, courteous and knowledgeable. They know their cars inside out, never pushy, as sophisticated and quietly brilliant as the Audi brand. Faultless service."

30th November 2017 | Mrs V

"My experience at Lomond Audi Edinburgh could have been better because no confidence in staff or sales people. Firstly I dont like being called a Lead!! That was the first sentence to my face. Then huge miscommunication between business centre colleague and showroom sales person. Had all my requirements incorrect. Not her fault but Stephen Docherty. Then told me the test drive car wasn't Quattro until i pointed out that I could see the Quattro badge from where we were sitting. Referenced some scaremongering fact about diesel cars then said because she was told in training "

30th November 2017 | Mrs H

"I'd definitely recommend Lomond Audi Edinburgh to friends and family because they had some great deals & our salesman ( Rob Jenkins) was a joy to deal with"

30th November 2017 | Mrs Jane Montgomerie

"Lomond Audi Edinburgh were great because they don't try and pressure you into a deal "

30th November 2017 | Mr William McFarlane

"Lomond Audi Edinburgh staff were good because I felt they cared about building a customer relationship that then helped with the purchase of car"

29th November 2017 | Mr Stuart Logan

"I'd suggest Lomond Audi Edinburgh to a friend because they are a main dealer after all and with Audi being a premium brand that's the least I would expect!"

28th November 2017 | Mr Mike Burgess

"I was pleased with Lomond Audi Edinburgh and would recommend them to friends and family because of the deal that I got on my old car, also the deal on the new one, interest rate on the finance was excellent, the sales staff were very knowledgeable and explained everything in great detail. "

28th November 2017 | Mrs Olivia Connelly

"I was happy with the service at Lomond Audi Edinburgh because William Carcary is a real credit to your operation. We previously bought a car from Audi Stirling and william was our sales person there too and again could not fault the exceptional service."

27th November 2017 | Mrs Suzanne Clare Borwick

"I'd recommend Lomond Audi Edinburgh to anyone because the great sales service and selection of vehicles that was on offer."

27th November 2017 | Mr Alan Lister

"My experience at Lomond Audi Edinburgh was memorable because it was a pleasant experience Paul was very helpful and thorough "

25th November 2017 | Mr Colin Swailes

"My experience at Lomond Audi Edinburgh could have been better because they never called me back as promised after we had initially discussed a deal. "

25th November 2017 | Mr Douglas Craig

"I'd recommend Lomond Audi Edinburgh because the car is great, the service is great. I gave William my budget and he got me a much better car than I had been looking at online, only 7months old. I will probably remain a loyal Audi customer for life. "

24th November 2017 | Mr Ian Burns

"Lomond Audi Edinburgh were great because good service and nice vehicle"

20th November 2017 | Mr Alexander MacDonald

"I was happy with the service at Lomond Audi Edinburgh because they were efficient and friendly. Made car buying so easy. "

20th November 2017 | Mrs Pamela Rendle

"I'd recommend Lomond Audi Edinburgh to a friend because they were very helpful"

20th November 2017 | Miss Elaine Heinsar

"The experience at Lomond Audi Edinburgh was good because personalised service"

19th November 2017 | Mrs S

"I was pleased with Lomond Audi Edinburgh and would recommend them because they were very helpful ,l efficient and answered all my questions "

17th November 2017 | Mrs Anne-Marie Reid

"My experience at Lomond Audi Edinburgh was cracking because they went the extra mile to find the perfect vehicle for me."

17th November 2017 | Mrs Anne Wilson

"The experience at Lomond Audi Edinburgh was good because the attention giving was relaxed and not pushy at all "

16th November 2017 | Mr David Smith

"Our previous experiences at Lomond Audi Edinburgh have not been positive, and whilst we go back to see if things have improved when you are told "sorry our management don't allow demo's / test drives in the RS3", this does nothing to improve my perception sadly. Archie the sales exec was very pleasent and understood what we wanted to get our of our time in the garage. "

16th November 2017 | Mr G

"I'd definitely recommend Lomond Audi Edinburgh to friends and family because they are pleasant to do business with get a good deal and looked after very well no faults I could think of"

14th November 2017 | Mr Kevin Chapman

"The experience at Lomond Audi Edinburgh was great because although I had to do everything via email & phone because of the distance, I was given regular updates & the service was extremely professional, friendly & efficient."

13th November 2017 | Mrs Seema Ansari

"I would not recommend Lomond Audi Edinburgh because of the length of time it took to prepare the vehicle and the expectations set with reagrds to time. "

13th November 2017 | Miss Paula Heenan

"I'd recommend Lomond Audi Edinburgh to anyone because good salesman and got a great deal"

12th November 2017 | Mr Graeme Bannerman

"I'd suggest Lomond Audi Edinburgh to a friend because they went above board to give us the best deal we could"

11th November 2017 | Mr Bryan Adams

"I'd definitely recommend Lomond Audi Edinburgh because of their professionalism and attitude"

11th November 2017 | Mrs Robina Haig

"Lomond Audi Edinburgh were helpful because excellent choice of cars"

9th November 2017 | Miss Simiran Kaur

"I'd definitely recommend Lomond Audi Edinburgh because the way they presented themselves in all aspects of the presentation and deal with no hard sell attitude ,I liked very much and for the sales representative Janice wood ,I cannot sing her praises to highly a true professional.thanks again Janice for a wonderful presentation and follow up to the sale."

7th November 2017 | Mr Joe Rowe

"Sorry I couldn’t fully answer the survey as I have not seen or got my car yet but up to this part so far very satisfied with experience and Audi have been friendly, helpful and professional."

7th November 2017 | Mrs Alexandra Murdoch

"The staff at Lomond Audi Edinburgh were good because they maintained good communication throughout process, despite an embarrassing start on arrival at premises for test drive. "

7th November 2017 | Mr Roy Mitchell

"I'd recommend Lomond Audi Edinburgh to a friend because they know there products and can give an overall description of which/package is the best suited to the customers needs"

7th November 2017 | Mrs Barbara Reilly

"I'd recommend Lomond Audi Edinburgh because they were professional, friendly and attentive."

7th November 2017 | Mr Alan Calvert

"Lomond Audi Edinburgh were great because it was a great customer experience from start to finish. No stress whatsoever! "

7th November 2017 | Mr MacAskill

"Lomond Audi Edinburgh were fantastic because they surpassed my expectations. "

7th November 2017 | Mrs Shelia Carcary

"The staff at Lomond Audi Edinburgh were good because they understood what I wanted and needed and sorted me with the right vehicle for my needs. Very satisfied."

7th November 2017 | Mr Alasdair McLeish

"Lomond Audi Edinburgh were helpful because the salesman was great. Very confident. Used incheption to sell me the vehicle. Ask him about it he knows. Pish patter but good deal. Big ol car purchased, big ol finance. Best salesman in the land but would sell his granny for commission. Give him the RS7 to take home he deserves it. Wwwooooooaaaawwww. "

7th November 2017 | Miss Charlotte Parker

"I was happy with the service at Lomond Audi Edinburgh because they provided a friendly, efficient and helpful service throughout the purchase process."

7th November 2017 | Miss Susan Corley

"I'd recommend Lomond Audi Edinburgh to a friend because of the excellent service "

4th November 2017 | Mr Christopher Lumb

"I would recommend Lomond Audi Edinburgh to friends and family because they make very fair offers and are pleasant and helpful without being pushy. "

2nd November 2017 | Ms Kathleen Skinner

"I'd recommend Lomond Audi Edinburgh because it gives excellent service"

2nd November 2017 | Mr George Morrison

"I'd definitely recommend Lomond Audi Edinburgh because I would rate my whole experience to have been first class - from walking through the door to picking up the car. I particularly valued there being no pressure from the sales team at any point and the effort made to look at optionsome for me."

2nd November 2017 | Mr Fraser Littlejohn

"I'd suggest Lomond Audi Edinburgh to a friend because they are really helpful and friendly and made the purchase of my new car go as smoothly as possible "

31st October 2017 | Mr Gavin Hughes

"The experience at Lomond Audi Edinburgh was good because the person Ross Harrower was very professional and helpful in every aspect of the inquiry .I would have every chance of doing business if the price of the car was right as I have to travel over from Ireland and pay Vrt. "

30th October 2017 | Mr David Duggan

"I would not recommend Lomond Audi Edinburgh because they have poor customer service - couldn't even call back after we made an offer - even after promising to call me an hour later"

30th October 2017 | Mr J

"I'd definitely recommend Lomond Audi Edinburgh because I did not feel pressured into buying but equally, I knew that a salesperson was on hand to answer any questions I had."

26th October 2017 | Mr David MacIndoe

"Lomond Audi Edinburgh were fantastic because they did everything that was agreed and within the time frame. "

25th October 2017 | Mr Carl Warden

"I was pleased with Lomond Audi Edinburgh and would recommend them because This was by far the best experience I have ever had buying a car. The salesman was knowledgeable, open, honest and empathetic. The efficiency of the sales process that followed and the delivery was faultless and a real credit to you. It restored my faith in the profession!"

25th October 2017 | Mr Graeme Wood

"I'd definitely recommend Lomond Audi Edinburgh because I felt William listened to me and he was keen to help me find the car I wanted. William was also very happy to stay late to accommodate my test drive."

24th October 2017 | Mr Henderson

"The experience at Lomond Audi Edinburgh was great because great customer service is provided at all times! "

24th October 2017 | Miss Elidh Kempton

"The experience at Lomond Audi Edinburgh was great because the whole from start to end was professional and friendly"

24th October 2017 | Mr Peter Watson

"I'd suggest Lomond Audi Edinburgh to a friend because David Henderson was very helpful, nothing was too much trouble for him."

23rd October 2017 | Mr Alan Calvert

"The experience at Lomond Audi Edinburgh was good because customer care skills very good"

23rd October 2017 | Mr George Sneddon

"I'd definitely recommend Lomond Audi Edinburgh because of the friendly staff and great vehicles "

22nd October 2017 | Mrs Stephanie Campbell

"Lomond Audi Edinburgh were great because they offer excellent service from a local trustworthy dealership, providing a quality product. They won't let you down."

22nd October 2017 | Mrs C

"My experience at Lomond Audi Edinburgh could have been better because car wasn't ready , had lots of faults as almost brand new car. Not professional as Audi dealer should be. "

20th October 2017 | Mr Bart Bojdo

"Lomond Audi Edinburgh were helpful because they were customer focused, friendly and knowledgable and provided a first class customer experience"

20th October 2017 | Mrs Linda Livingstone

"I would not recommend Lomond Audi Edinburgh because of terrible customer service by member of staff. we were advise the car we would be getting would be suitable for a 5 person family, we hadn't agreed to previous cars shown to us as they only had 4 seat belts and this was the replacement to combat the issue. not we have a 4 seat belt car and 5 people!!!!"

18th October 2017 | Mr Gordon Swan

"The experience at Lomond Audi Edinburgh was good because excellent sales person, good attitude, lots of helpful staff around, after sales care excellent. And I absolutely love the car!! "

16th October 2017 | Dr M

"I'd recommend Lomond Audi Edinburgh because the salesman was a delightful wee guy. Offered a good deal and details of the deal were fully explained. Well done Darren Iqbal!"

16th October 2017 | Mrs Maria Jenkins

"I had a great experience at Lomond Audi Edinburgh thanks to William and his enthusiasm for the cars on sale. "

16th October 2017 | Mrs T

"I would recommend Lomond Audi Edinburgh to friends and family because have bought many times and never had a problem. Never push in making mind. Very friendly and have vast selection of cars and colours so you can see before you buy."

14th October 2017 | Mr Michael McAvoy

"Lomond Audi Edinburgh were helpful because the salesman William was extremely helpful and answered all my questions."

14th October 2017 | Mr George Kidd

"The experience at Lomond Audi Edinburgh was fantastic because speed of response, the use of multi media on video footage of car and non pressuring for the sale"

13th October 2017 | Mr Gary Sims

"I'd recommend Lomond Audi Edinburgh because great service from start to finish. Quality cars, effortless transition. "

12th October 2017 | Mr Andrew Thomson

"My experience at Lomond Audi Edinburgh was cracking because of you professional member of staff Peter Domalewski"

12th October 2017 | Mr Vladislavs Stanilevics

"I'd recommend Lomond Audi Edinburgh because they are established franchise selling Audi approved used cars, found them professional in all aspects of the deal to purchase and deal in a used Audi car"

11th October 2017 | Mr Donald MacKie

"I had a great experience at Lomond Audi Edinburgh because I did not feel pressured into buying. Darren (the sales advisor) was great, and gave me plenty of time to think about the financial side of my purchase."

10th October 2017 | Mr MacIndoe

"Lomond Audi Edinburgh were fantastic because they delivered the car to my door "

10th October 2017 | Mr David Brims

"I'd recommend Lomond Audi Edinburgh to anyone because my experience of buying the car and the staff involved was excellent from start to finish and all my questions were answered quxkly and honestly."

10th October 2017 | Mr Gary M

"My experience at Lomond Audi Edinburgh was memorable because salesman Derek was a pleasure to deal with "

9th October 2017 | Mr Gavin Blackwood

"My experience at Lomond Audi Edinburgh was great."

9th October 2017 | Miss Gillie

"Lomond Audi Edinburgh were great because lovely friendly environment. Our baby received a lot of attention "

9th October 2017 | Mrs Carol Watson

"My experience at Lomond Audi Edinburgh was great because we were looked after all the way through. "

9th October 2017 | Mr Miah

"I would recommend Lomond Audi Edinburgh to friends and family because the sales service is excellent and quality of car is first class."

6th October 2017 | Mr John Dent

"I would recommend Lomond Audi Edinburgh to friends and family because they were brilliant and efficient to deal with. Emma in particular was extremely helpful. All paperwork was ready for me and car was ready as i was leaving to catch boat"

6th October 2017 | Mr Gareth Paisley

"The experience at Lomond Audi Edinburgh was great because good salesman and hospitality pity about the end as gavin went on holiday"

4th October 2017 |

"I'd suggest Lomond Audi Edinburgh to a friend because they helped me buy a car which I'm pleased with and look after me when I'm in the dealership."

4th October 2017 | Mr John Liston

"I would recommend Lomond Audi Edinburgh to friends and family because they provide a overall great service "

3rd October 2017 | Mr David Reid

"My experience at Lomond Audi Edinburgh could have been better because the sales service was dreadfull, being left with the car for a test drive in an area I don't know and told the salesman this is a joke! And the condition of the vehicle was stated as being in first class condition which the exterior was not."

2nd October 2017 | Mr Scott Walton

"The experience at Lomond Audi Edinburgh was great because it was just a thoroughly pleasant experience from start to finish. Ross made us feel like valued customers and we are delighted with our car."

30th September 2017 | Mrs Hilda West

"I'd definitely recommend Lomond Audi Edinburgh to friends and family because the service u offer is excellent "

29th September 2017 | Mr Craig Dalgetty

"Lomond Audi Edinburgh staff were good because they aim to personalise the whole sales process to suit you - it was an enjoyable experience overall"

29th September 2017 | Mr Maclennan

"I was happy with the service at Lomond Audi Edinburgh because the staff are friendly, knowledgeable and you leave feeling you have been treated fairly and everyone is happy with the completed deal."

27th September 2017 | Mrs Jan Rafferty

Audi Edinburgh

Audi EdinburghAudi Edinburgh
audi

With a heritage to parallel the brands we supply, the Lookers Group has grown through a combination of innovation and investment, to offer one of the most modern retail experiences in the UK today.

Our extensive portfolio allows access to a wide range of new and approved used cars from 31 major car manufacturers, as well the most desirable vans and competitive leasing contracts.

You can be assured of an industry leading experience delivered through our committed approach to customer care. Starting with your initial enquiry, our mission of "Customers for Life" is demonstrated in everything we say and do. This is integral to the values of the company and as a result our sales specialists are helpful, knowledgeable and always happy to answer any questions. Should you decide to purchase one of our quality vehicles, they will also be able to advise you on the variety of financial options available.

221 Vehicles

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91 of Audi Edinburgh customers who bought a vehicle would recommend them to a friend