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100 reviews of Audi Glasgow

These reviews were collected by JudgeService.com, an independant car dealer review website.

100

Reviews of Audi Glasgow

85

Overall satisfaction

83

Would recommend

"My experience at Lomond Audi Glasgow could have been better because prices were wild"

23rd January 2018 | Mr Wilson

"I'd recommend Lomond Audi Glasgow to anyone because the service is first class, your feel valued and listened to "

23rd January 2018 | Mr Ryan Quinn

"I'd recommend Lomond Audi Glasgow to a friend because they were professional and not over bearing in the sales process and helped to explain the types of offers available to me."

22nd January 2018 | Mr Leslie Stuart

"I was happy with the service at Lomond Audi Glasgow because the experience from start to finish was excellent. "

22nd January 2018 | Mr Scott Goldie

"the experience from start to finish was brilliant, my car was ready so fast looked amazing instead and out. Anyone I dealt with or spoke to were extremely friendly lovely place "

22nd January 2018 | Miss Wilson

"I had a great experience at Lomond Audi Glasgow because the sales person Martyn was excellent with me. Updates to my vehicle and ensuring everything was dealt with in positive manor. When I received the vehicle this was exactly the way I expected this."

19th January 2018 | Mr M

"I was happy with the service at Lomond Audi Glasgow because great choice of cars. Bigger than Edinburgh showroom. Excellent staff. Pleasant and helpful staff. "

18th January 2018 | Mrs Carole Drummond

"Lomond Audi Glasgow were great because they are professional and try to offer the best selection of cars"

16th January 2018 | Mr Bernard Walker

"I would not recommend Lomond Audi Glasgow because sadly my time has been wasted on 3 separate occasions. This is extremely disappointing as my previous experiences have been exceptional, first class service from making my enquiry to visiting the showroom, sealing the deal, taking handover of my vehicle & service experiences. I am left feeling that my custom doesn't matter & I would be better off going elsewhere. Very disappointing considering it is Glasgow Audi that have on 3 separate occasions contacted me, promised that they will be able to get an offer "not far off" what I was looking for & on the last occasion offered me a deal that due to work commitments I couldn't take up until I could get time off to come over & sort the deal however when I contacted waited over 2 weeks to be contacted back & 'invited' to showroom where deal was not even discussed, where I was told very frankly 'the deal was December only when you had CRAZY targets to hit', I believe the deal offered should have been honoured afterall I was prepared to do business on the spot."

15th January 2018 | Mr Andrew Gilbert

"I would not recommend Lomond Audi Glasgow because of a TOTAL lack of customer service - Broken promises from the salesman to get right back to me the next day only to find out he was schedukled as off that day, then it was his weekend off, then another salesman tried to take up my enquiry - AND STILL HAVE NOT HEARD BACK"

15th January 2018 | Mr Robin Murray

"I'd definitely recommend Lomond Audi Glasgow because eventually they work hard to correct mistakes and solve problems. Most staff are really good at their job!"

13th January 2018 | Mr Andrew Gordon

"The experience at Lomond Audi Glasgow was fantastic because of the warm and friendly environment with no ‘hard push’ sales people...a very pleasant experience"

13th January 2018 | Ms S

"I'd definitely recommend Lomond Audi Glasgow because they were easy to deal with. Polite and efficient salesman."

11th January 2018 | Mrs Shirley Bruce

"Lomond Audi Glasgow were fantastic because staff"

11th January 2018 | Mr Robert Watson

"I'd definitely recommend Lomond Audi Glasgow to friends and family because of prompt efficient friendly service"

10th January 2018 | Mr Peter Ingram

"Lomond Audi Glasgow were great because they were efficient "

8th January 2018 | Mr Guiseppe Crolla

"The purchase was very good, they communicated great, on day of hand over car was not to standard and in fact was not 100%, but i still took the vehicle, the paper work was also a disaster NO V5, No letters for service, No Guard X gtee, all missing, in fact I had to go on there insurance to get the car, non of which they advised up front, they just wanted the car sale before year end, nothing else mattered, as a result everything was rushed and in the end i got a sub standard car not checked and missing paperwork"

7th January 2018 | Mr Darren Harrison

"Lomond Audi Glasgow were great because they take time, care and an interest in your car buying experience."

7th January 2018 | Mr David Murchie

"I'd endorse Lomond Audi Glasgow because the vehicle was very well prepared, excellent facilities in the dealership and a hassle free process. "

6th January 2018 | Mr O'Rourke

"Lomond Audi Glasgow were really helpful and I'd recommend them because had a great all round experience and did not feel pressured into buying, the environment was lovely and relaxed, my little boy loved the soft play and was lovely to have some refreshments during purchasing our car with no hassle at all."

6th January 2018 | Mrs Claire Storm

"Over the moon with car and would highly recommend salesman Paul brown 👍"

4th January 2018 | Mr Danny McKinlay

"My experience at Lomond Audi Glasgow could have been better because there was the lack of common courtesy after point of sale. All it would have taken was a quick phone call to resolve the query. My son is only home on leave and heading back to base and time is of the essence as explained at point of sale"

3rd January 2018 | Mr Richardson

"Lomond Audi Glasgow staff were good because professional attitude of staff , great products and competitive pricing "

3rd January 2018 | Mr Callum Cubbage

"The experience at Lomond Audi Glasgow was great because vast array of both new & used cars, friendly staff and good service."

2nd January 2018 | Mr Paul Reed

"Nothing else to add to previous comments."

2nd January 2018 | Mr K

"I would not recommend Lomond Audi Glasgow because, I feel as tho the sale was very rushed. I was not able to view the vehicle prior to purchase even tho i was advised i would receive a video tour of the car when it arrived on site. The finance options where not explained properly, i have a PCP contract with 10000 miles per year however could have done with 11000 or 12000. I was not offered any GAP insurance or alloy and tyre insurance. When i took delivery of the vehicle i received some information regarding the extra insurance policies, i called back the next day to take out the GAP insurance and was advised i had to pay the full amount upfront as it wasnt taken out when applying for the finance (even tho i wasnt offered it ). The paperwork which i signed prior to delivery of the car regarding payment of excess millage does not match the paper work i then signed when i took delivery of the car. I have a private Registration plate which was on retention and i was advised that number plates would be made up as part of the deal. This was not done and i have had to pay for the plates myself from Audi Glasgow and will have to wait on a cheque being sent out to refund me, Its only £19 odd however thats not the point. I chose Audi directly as i felt i would have been valued more as a customer than using Arnold Clark or Evans Halshaw etc, and to be honest i havnt seen much difference at the moment. I will find out how well the customer service is when the first Service for the car comes around. My previous cars have been BMW and i feel the customer service was better with them at the moment. Thanks"

2nd January 2018 | Mr Michael McCall

"The staff at Lomond Audi Glasgow were good because have been before and will return again"

2nd January 2018 | Mr Stephen Harvey

"My experience at Lomond Audi Glasgow could have been better if they would have accepted my imported car in PX"

2nd January 2018 | Mr Rab Khan

"I'd definitely recommend Lomond Audi Glasgow to friends and family because they are very professional in what they do."

27th December 2017 | Mr Eugene McKeown

"Lomond Audi Glasgow were fantastic because of Morven and the whole team in sales "

27th December 2017 | Dr Ruhan Nasir

"The experience at Lomond Audi Glasgow was fantastic because the car I bought has best value and the service is extremely good"

27th December 2017 | Mr Srikanth Thummala

"The experience at Lomond Audi Glasgow was great because from start to finish we were looked after. Made welcome. Weren’t pressured. A nice feel to the branch. And nice people that looked after my family."

27th December 2017 | Mr David Addison

"I'd recommend Lomond Audi Glasgow because they have a great range of cars "

22nd December 2017 | Mr Steven Grant

"My experience at Lomond Audi Glasgow was positive because the sales person made it very easy."

22nd December 2017 | Miss N

"Lomond Audi Glasgow were fantastic because from the first day till my last visit i walked in the showroom, i was treated with the best customer care any dealership has provided before, friendly, professional and very helpful."

19th December 2017 | Mr Michael Smith

"The experience at Lomond Audi Glasgow was good because the salesman was good"

19th December 2017 | Mrs M

"I would recommend Lomond Audi Glasgow to friends and family because of the professionalism and the patience of the salesman who handled the sale."

18th December 2017 | Mr James Wallace

"Lomond Audi Glasgow were great because of excellent customer care"

16th December 2017 | Mrs D

"I was happy with the service at Lomond Audi Glasgow because the staff new their vehicles and the variety of vehicles to view was vast"

15th December 2017 | Mrs V

"I'd definitely recommend Lomond Audi Glasgow to friends and family because I was satisfied with service provided "

14th December 2017 | Mr M

"My experience at Lomond Audi Glasgow was positive because the people responding to my enquiry did exactly as they were supposed to. I was made to feel just as important as a CEO and that is sometimes lost in larger companies. Thank you. "

13th December 2017 | Miss Alana Priestley

"My experience at Lomond Audi Glasgow was positive because ...they were friendly And didn't mind the kids gave them a selection box......good services ....."

13th December 2017 | Mrs Laura Conlon

"I'd definitely recommend Lomond Audi Glasgow to friends and family because they were not your usual pushy car sales people. They were friendly and knew their stuff. There was a good range in the showroom but the ability to transfer cars from 12 other branches."

13th December 2017 | Mr William Patrick

"My experience at Lomond Audi Glasgow was positive because I was able to find a great deal on what has been a dream car for myself for a very long time. Perfect spec, perfect drive, perfect experience. With special thanks to Martyn Penfold of Glasgow Audi for a hassle-free and enjoyable experience."

12th December 2017 | Mr Thomas McInally

"I would not recommend Lomond Audi Glasgow because I felt that they were laughing at me on the phone. i am struggling to find a new car and have been getting help from Bobby Lamond at Audi Perth but thought it might be easier to go locally but I was wrong. i drive a range rover evoke but have had two Audis in the past and think I want to return to an Audi. All I wanted to do was test drive the Audi Q2 but was bombarded by money talk. I felt that they thought I would be wasting thier time if I could not afford it. "

12th December 2017 | Mrs M

"My experience at Lomond Audi Glasgow could have been better because the sales team are poor. Don’t listen. Don’t call back. While in the showroom on Saturday looking at colours for 20mins no one came near us. Grim!"

11th December 2017 | Mr Kevin Richardson

"I'd recommend Lomond Audi Glasgow to anyone because I found them to be very pleasant and nothing was too much trouble,also you get given a year's warranty which really puts your mind at rest"

10th December 2017 | Mrs Yvonne Blair

"I'd recommend Lomond Audi Glasgow because the sales girl was very pleasant and helpful and not overly pushy and went out of her way to suggest different options "

7th December 2017 | Mrs Valerie Ritchie

"I would not recommend Lomond Audi Glasgow because of my extremely long wait at the handover. See first question."

4th December 2017 | Mrs S

"Lomond Audi Glasgow were helpful because you get a genuinely customer focussed service whatever department you deal with. "

4th December 2017 | Mr Gordon Campbell

"I'd recommend Lomond Audi Glasgow because the way they handled my enquiry was painless from my first phone call to picking up the car."

4th December 2017 | Mr Billy Brass

"I would not recommend Lomond Audi Glasgow because they are disorganised"

4th December 2017 | Mr Graham Taylor

"I'd recommend Lomond Audi Glasgow to a friend because you feel valued which my decision much easier"

4th December 2017 | Mr Eamonn Daly

"I'd recommend Lomond Audi Glasgow because the sales assistant was very helpful and knowledgeable. The showroom was very impressive and the selection of cars available to view is first class "

4th December 2017 | Mr Joe McGee

"Lomond Audi Glasgow were fantastic because amazing range of Audi’s and top class staff."

2nd December 2017 | Mr John MacKenzie

"I'd recommend Lomond Audi Glasgow to a friend because they sell good cars and their sales staff are friendly and helpful."

2nd December 2017 | Mr T

"Lomond Audi Glasgow were great because they were extremely professional and I love the car."

1st December 2017 | Ms Carolyn Clark

"I had a great experience at Lomond Audi Glasgow because thanks to Martin Duncan he made it very easy and understanding for me"

1st December 2017 | Mr Firat Gunay

"The staff at Lomond Audi Glasgow were good because they treated me with respect and were honest about any offers. The deal was incredible and Richard Piper was an excellent sales executive "

30th November 2017 | Mr McElhaney

"The staff at Lomond Audi Glasgow were excellent. The staff are focused to get you the best deal on your dream car! I couldn’t be happier!"

30th November 2017 | Miss Ashleigh Gillespie

"I'd suggest Lomond Audi Glasgow to a friend because the sales staff were not too pushy but at the same time gave me all the information I required."

28th November 2017 | Mr Andrew Hainie

"Lomond Audi Glasgow were great because they met all my needs in a friendly but professional way and ensured I had all the necessary support to make my transaction as smooth as possible "

27th November 2017 | Mr Colin Martin

"I had a great experience at Lomond Audi Glasgow because the service I received was warm welcome, nothing was too much trouble and I was given all the necessary information and I have no hesitation in recommending them and I hope to return as a future purchaser."

27th November 2017 | Mrs Tomlin

"I would recommend Lomond Audi Glasgow to friends and family because the service was exceptional and far above that of my previous dealings with Audi salespersons. There was a great selection of cars and Chris helped discuss all the options without putting undue pressure on me as the buyer. His clear style was one of the main reasons I secured the car that very day. I think customers are very receptive to the transparency Chris showed throughout. It all meant on delivery of my car I could enjoy the car knowing a fair deal has been made. "

27th November 2017 | Mr B

"My experience at Lomond Audi Glasgow was memorable because I got everything I wanted at price ianted and service was 100%"

27th November 2017 | Mr Thomson Lawrie

"The experience at Lomond Audi Glasgow was good because everything was just right about buying the 2 Audi cars from you."

27th November 2017 | Mr Thomson Lawrie

"Lomond Audi Glasgow were helpful because they go above and beyond. "

27th November 2017 | Mr Gordon Campbell

"I would not recommend Lomond Audi Glasgow because they sell on over priced finance"

25th November 2017 | Mr Iain Manderson

"I would recommend Lomond Audi Glasgow to friends and family because the service provided was first class and the car is excellent."

24th November 2017 | Mrs Y

"I'd recommend Lomond Audi Glasgow because - good range of cars but unfortunately Honda were offering me a better deal overall . I tend to change the type of car I purchase on each occasion which is why I moved from Audi to Honda - lets hope it was the right decision."

24th November 2017 | Mr John Connelly

"Friendly and helpful staff. "

24th November 2017 | Mr Steve Campbell

"Lomond Audi Glasgow were really helpful and I'd recommend them because they make the experience of buying a car enjoyable. I’d recommend them to anyone."

23rd November 2017 | Mr James Stewart

"Lomond Audi Glasgow were helpful because , they gave me all the information I needed "

22nd November 2017 | Miss Danielle Urie

"My experience at Lomond Audi Glasgow was positive because of how welcome we were made to feel and there was no pressure to buy a car"

21st November 2017 | Miss Laura Wheaton

"The experience at Lomond Audi Glasgow was great because of the effort Amber went through to ensure things went smoothly and the car looked perfect on collection."

21st November 2017 | Mr Galloway

"The experience at Lomond Audi Glasgow was good because the issues I had were eventually put right by Mr Craig Sturgeon. His experience in dealing with difficult situations proved valuable."

20th November 2017 | Mr Martin Dyer

"The experience at Lomond Audi Glasgow was good because it was hassle free from start to finish."

19th November 2017 | Mr Craig Reid

"Lomond Audi Glasgow were great because the staff were very friendly and helpfull "

19th November 2017 | Mr Ian Brand

"I'd definitely recommend Lomond Audi Glasgow because they are very professional in which they handle your case and as a person"

18th November 2017 | Miss Jillian Caldwell

"I'd suggest Lomond Audi Glasgow to a friend because quality service and reliable stylish cars! "

18th November 2017 | Mrs Maryann McLaughlin

"Lomond Audi Glasgow were helpful because great staff and awesome showroom. Mark Arthur extremely helpful"

18th November 2017 | Mr Steven Lucas

"I'd suggest Lomond Audi Glasgow to a friend because the service was second to none the deals on offer were great and i will definitely purchase my next car there so would have no hesitation recommending a family member or friend"

16th November 2017 | Miss Michelle France

"I'd recommend Lomond Audi Glasgow to a friend because they have alot of graet deal to suit every budget."

16th November 2017 | Mr David S

"I had a great experience at Lomond Audi Glasgow because they had a lot of good stock and our sales contact, Kenny, was very helpful without being pushy."

14th November 2017 | Mr Colin Crabb

"I would not recommend Lomond Audi Glasgow because as stated above"

14th November 2017 | Mrs Hazel Corbett

"The experience at Lomond Audi Glasgow was fantastic because the staff were very approachable and relaxed, there was no pressure on a sale, it was about about the right car for me not the commission for them!"

13th November 2017 | Mr Ryan Henderson

"Lomond Audi Glasgow were fantastic because the staff appear to be on top of their game."

13th November 2017 | Mr Donald MacInnes

"My experience at Lomond Audi Glasgow was positive because Dean was helpful, very knowledgable and accommodating. I am very happy with the car and finance deal I received. It's the little things that count, even the coffees & drinks provided while on site. Good job Audi. Happy customer. "

13th November 2017 | Miss Susan Cameron

"I'd definitely recommend Lomond Audi Glasgow to friends and family because their attitude had changed towards the customer."

13th November 2017 | Mr Kyle Murchison

"My experience at Lomond Audi Glasgow could have been better because on previous experiences I have test drove the desired car, however, I was on this occasion told a test drive was not possible due to age restrictions. When purchasing a car over £50,000 I don’t think it’s acceptable to reject a test drive. The reason was that it’s a performance car however since then I have had a test drive with BMW in there M240i. I had been a loyal customer with Audi, however after this experience I will be changing to BMW. "

13th November 2017 | Mr Usamah Faheem

"I would not recommend Lomond Audi Glasgow because to many reasons. Happy to discuss by phone."

13th November 2017 | Mr Gavin Jardine

"Lomond Audi Glasgow were really helpful and I'd recommend them because , despite previous bad experience of cars, Audi glasgow went all out to make up for it and gave me a fantastic deal on a replacement car , previous cars I will put down to bad luck and hopefully third time lucky , The Sales man Martin Dobson and his sales manager Richard Turnbull are both worthy of mention and their care much appreciated ."

13th November 2017 | Mr Mark Homer

"My experience at Lomond Audi Glasgow was positive because I got the car a have wanted for years. And dean Johnston is a great salesman "

11th November 2017 | Mr Stuart Moffat

"I'd definitely recommend Lomond Audi Glasgow to friends and family because they understand that it is more than just buying a car"

10th November 2017 | Mr Paul Strachan

"I'd endorse Lomond Audi Glasgow because we received friendly, knowledgeable and professional service."

10th November 2017 | Mr Ian Pennel

"My experience at Lomond Audi Glasgow was positive because nothing wasn’t a problem with the salesman, they went out of their way to get what I wanted , and I must say I probably wasn’t the easiest person to deal with because I’m very fussy , but that didn’t bother the salesman, to be honest you wouldn’t get better anywhere...."

8th November 2017 | Mr Norrie McNaughton

"I'd recommend Lomond Audi Glasgow to anyone because of our positive experience "

8th November 2017 | Mrs Margaret Mills

"Lomond Audi Glasgow were helpful because of the excellent customer service I received. Helpful in every way. No problems and will definitely be back. "

8th November 2017 | Mrs Gill

"I would not recommend Lomond Audi Glasgow because at this time I am sceptical of the service. Since all the confusion with our Car we have since contacted Glasgow Audi with an issue and have not been contacted back. Rather disappointing."

7th November 2017 | Mr Peter Wright

"I'd recommend Lomond Audi Glasgow to a friend because good cars & overall good package."

7th November 2017 | Mr Imrane Akram

Audi Glasgow

Audi GlasgowAudi Glasgow
audi

With a heritage to parallel the brands we supply, the Lookers Group has grown through a combination of innovation and investment, to offer one of the most modern retail experiences in the UK today.

Our extensive portfolio allows access to a wide range of new and approved used cars from 31 major car manufacturers, as well the most desirable vans and competitive leasing contracts.

You can be assured of an industry leading experience delivered through our committed approach to customer care. Starting with your initial enquiry, our mission of "Customers for Life" is demonstrated in everything we say and do. This is integral to the values of the company and as a result our sales specialists are helpful, knowledgeable and always happy to answer any questions. Should you decide to purchase one of our quality vehicles, they will also be able to advise you on the variety of financial options available.

311 Vehicles

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83 of Audi Glasgow customers who bought a vehicle would recommend them to a friend