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These reviews were collected by JudgeService.com, an independant car dealer review website.
"I'd recommend Lomond Audi Ayr because we received friendly knowledgeable service."
"I was pleased with Lomond Audi Ayr and would recommend them because of the all round Good service and quality of the brand"
"Lomond Audi Ayr were helpful because they did find a car which could be a possibility as was not looking for new"
"I would not recommend Lomond Audi Ayr because they didn't seem interested in getting my custom. Typical Lomond Audi, Lookers group response to wanting to buy a car from one of their outlets! Very disappointed!!"
"Lomond Audi Ayr were helpful and overall impressed with our experience in buying our car from them."
"I'd definitely recommend Lomond Audi Ayr because i felt like they cared about my custom "
"My experience at Lomond Audi Ayr was cracking because I came away with a lovely new car."
"I'd recommend Lomond Audi Ayr to anyone because George Molton is brill!"
"I placed an enquiry late on a Sunday night. I received a phone call early the following day and was able to discuss options available to me. I was told I would be passed to a Sales Executive who would take a video of the car for me. Once in touch with my Sales Executive I was able to discuss my finance options and tailor my deposit and payments. I then drove across the country to see the car which had been fully prepared and I was able to take the car away that day. The overall experience was fantastic and I would definitely recommend Audi Ayr. The handover was very easy, with a full explanation of my finance package, any documentation for the car, and all controls in the car. I was made to feel very welcome and would feel comfortable contacting my Sales Exec again if I needed to. "
"Lomond Audi Ayr were great because George the salesperson took time to listen to what I had in mind and helped me to get the right car for me. "
"I'd definitely recommend Lomond Audi Ayr because staff were great made me feel at ease and relaxed when visiting."
"I was pleased with Lomond Audi Ayr and would recommend them because of their excellent service delivery and customer care"
"The staff at Lomond Audi Ayr were good because they were easy to deal with, especially the sales rep (Mark Woodcock), "
"My experience at Lomond Audi Ayr was cracking because from start to finish of the process our sales man George was just great, being of the older generation my wife and I felt he took the time to explain everything about the car and made us feel at ease and able to ask him anything, we were offered refreshments, the whole complex was immaculate and all the sales floor staff were very smartly dressed and polite and best of all we at no time felt under pressure to purchase."
"A good, efficient and friendly organisation."
"The staff at Lomond Audi Ayr were absolutely fantastic. From the minute i arrived everyone was so helpful and made my buying experience enjoyable and stress free. I didn't feel pressured at any point. I had a bad experience from another Audi dealer previous to my visit to Ayr Audi and I have to say i was nervous about coming in. I shouldn't have been as the salesman I dealt with (Clive) was absolutely brilliant and made me feel completely at ease. He went out his way to make sure we were looked after and he was very organised with everything. At the handover Clive was on his day off due to me waiting on documents arriving in the post. Which meant I would be working with another member of staff (Jak) who again was lovely and very organised. I can't praise you guys enough and will define you recommend you to friends and family. Thanks "
"I'd recommend Lomond Audi Ayr to a friend because they understand what I wanted and they went out to find it. Extremely helpful and friendly sales team, made me and my daughter welcome on our arrival. "
"I'd suggest Lomond Audi Ayr to a friend because the customer service I received from Iain Clark was exceptional. He approached me within a few minutes of arrival. He was welcoming, courteous, professional and did not apply pressure. He also called me a few days later to check if he could assist further. I had previously attended at Glasgow Audi before driving to Ayr and also twice before that. On all occasions there was no approach or assistance forthcoming. "
"Lomond Audi Ayr were great because both people I talked to could not have been any more friendly or helpful. The salesman I dealt with had answers to all my questions, and gave me more information about the two models of cars I was thinking about and made my decision much easier. No complaints from me."
"My experience at Lomond Audi Ayr was cracking because from the moment of arrival I could not have been treated better by the Sales Staff. Their excellent knowledge and explanation of the vehicle features and financial services made the overall buying experience very enjoyable. I am extremely satisfied with my purchase and look forward to future dealings with the Ayr branch."
"I had a great experience at Lomond Audi Ayr because Iain is very friendly and speaks to me whenever I take my car for a service. He thoroughly explained the controls and although I was initially only looking at car specs took me for a test drive and was never pushy to make the sale- this was the reason I returned to Ayr rather. Than go to Stirling"
"I'd recommend Lomond Audi Ayr to a friend because the staff were very friendly and helpful, but not pushy"
"Lomond Audi Ayr were helpful because friendly assistance"
"My experience at Lomond Audi Ayr was positive because The salesman Clive was more like a knowledgeable friend rather than the bad image salesman we expected. "
"I'd definitely recommend Lomond Audi Ayr to friends and family because they provide a good professional service"
"My experience at Lomond Audi Ayr was cracking because George who helped me with the purchase was very friendly and informative. I would definitely come back and buy again."
"Lomond Audi Ayr were fantastic because service and explaining the deal was first class "
"I had a great experience at Lomond Audi Ayr because my daughter was offered a great deal and although my purchase didn't happen this time, the way I was treated and informed of all options open to me, I will certainly be back. The salesperson was very courteous, friendly and professional. He will be my point of contact in the future for sure."
"Lomond Audi Ayr staff were good because friendly relaxed atmosphere.first class and informative."
"I'd suggest Lomond Audi Ayr to a friend because friendly attentive service"
"Lomond Audi Ayr were helpful because they valued my custom."
"I'd endorse Lomond Audi Ayr because the salesman was very professional and was very helpful. I had one slight problem which was dealt with swiftly and to my satisfaction. "
"I was pleased with Lomond Audi Ayr and would recommend them because of the professional service I received from Lee Watson the salesman."
"I'd recommend Lomond Audi Ayr to anyone because of the vast variety of vehicles & good customer care."
"Lomond Audi Ayr were great because of the attention to detail offered to us by the sales rep, Mr Clive Sinclair, both my wife and myself believe if we had not been attended to as well by Clive, we might not be the proud owners of our Audi today, his whole approach and knowledge were second to none, I have and will continue to recommend Ayr Audi in the future, adding, they should ask for Clive Sinclair.......we are delighted with the car and the excellent service and advice we received. We would have no hesitation in going back in the future."
"I'd recommend Lomond Audi Ayr to anyone because from the initial phone call about the advertised car on the Audi UK website, I received video footage of the vehicle immediately. The salesperson stayed late to allow a test drive to be taken and answered any questions I had. Negotiations regarding trade in value for my own car against the new one seemed fair for both parties and collection was made simple and straight forward by the standard Audi checklist documents the salesperson must adhere to during handover. All in all, a pleasant experience.."
"I'd recommend Lomond Audi"
"My experience at Lomond Audi Ayr was positive because - SEE ABOVE"
"I would not recommend Lomond Audi Ayr because of the slow service and I felt they did not want my custom "
"I'd endorse Lomond Audi Ayr because efficient and knowledgeable service and responses. No hassles."
"Lomond Audi Ayr were great because Lee was extremely friendly and knowledgeable about the vehicles he was selling. He managed to get me into the car I loved, after doing a lot of leg work trying to get the best possible deal for me. "
"I'd recommend Lomond Audi Ayr because it's a good local dealer which aren't pushing the hard sale and were very pleasant. "
"I was happy with the service at Lomond Audi Ayr because the representative John Harvey and Jak were extremely professional, approachable and very informative. Thoroughly enjoyable experience with Ayr Audi"
"I had a great experience at Lomond Audi Ayr because they were very professional and easy to deal with."
"I had a great experience at Lomond Audi Ayr because Iain the Sales Person was and made usProfesional feel important."
"Lomond Audi Ayr were great because the sales staff are really nice and good standard of vehicles."
"I had a great experience at Lomond Audi Ayr because from the minute we arrived in the forecourt we were made to feel welcome and at ease. Clive is an asset to the company. Great experience and will definitely recommend to friends and family."
"I had a great experience at Lomond Audi Ayr because sales person was professional, knowledeable and courteous throughout."
"I was pleased with Lomond Audi Ayr and would recommend them because from the first moment i entered the showroom complex, i was immediately put at ease by the friendly receptionist and then by the salesperson, who was both very knowledgable and immensely helpful in helping me choose the right model at the right price for me, explaining all the benefits associated with buying a new/used car. I will definately recommend and will use Lomond Ayr Audi again."
"My experience at Lomond Audi Ayr could have been better because , it's not that I would not recommend Audi, I love my car and the customer service I first received when I purchased my car initially. I just felt that considering they couldn't equip a new car with what I really wanted in it, it was very disappointing to suggest £40 extra each month just to change the colour of my car was an insult. The idea is to try and work to keep your customer not to "drive" them away. "
"Lomond Audi Ayr were helpful because there was no hard sales pitch from the salesman and they were also very helpful "
"I would recommend Lomond Audi Ayr to friends and family for several reasons. Ayr Audi have mastered the art of providing a great all round service. From the moment you walk through the showroom door to taking ownership of your new vehicle, you are well looked after. The customer service I have received has been tremendous. Ayr Audi do go the extra mile to make sure you are 100% happy with your purchase, I can vouch for that!"
"I'd endorse Lomond Audi Ayr because of their excellent customer service, nothing was an issue, very enjoyable experience"
"Excellent support and customer service from Clive"
"I had a great experience at Lomond Audi Ayr because from the very second we walked into the showroom to driving out with our new car the experience was absolutely perfect very well done to all concerned "
"I'd recommend Lomond Audi Ayr because I found your representative, Ian Clark, to be courteous, knowledgeable and patient with me"
"My experience at Lomond Audi Ayr was positive because the staff were attentive and it was a great buying experience"
"Lomond Audi Ayr were great because , the product is quality, that is the first point. As you can se from the survey I was very satisfied with all aspects of the sale and look forward to a good relationship with Lomond Audi."
"I'd definitely recommend Lomond Audi Ayr because the service is above and beyond. George our salesman made the experience very easy and well managed. Looking forward to the same standard from after sales. "
"My experience at Lomond Audi Ayr was unbeatable because from start to finish they looked into exactly what I needed, rather than tailoring their sale to available stock. The pre and post-sale support was exceptional, and I am certain they will be looking after my repeat business for years to come. "
"The experience at Lomond Audi Ayr was great because they were not pushy they explained about the the car in plain English so to understand .there was no rush to make a decision ,overall very good to deal with."
"Lomond Audi Ayr were great because I always receive a high level of service "
"I'd suggest Lomond Audi Ayr to a friend because good company and friendly to deal with"
"The experience at Lomond Audi Ayr was great because the sales person Jak Reid went above and beyond to ensure I was happy with my purchase. The friendly service offered was outstanding. I would have no hesitation in recommending Ayr Audi "
"Lomond Audi Ayr were really helpful and I'd recommend them because the sales person was very helpful and also provided with the answers to any questions i had.. I couldn't speak highly enough about my whole experience. Thank you Ayr Audi."
"I'd endorse Lomond Audi Ayr because - very helpful sales team"
"Lomond Audi Ayr were great because good deal and friendly service "
"I'd endorse Lomond Audi Ayr because Clive did a great job "
"I would not recommend Lomond Audi Ayr because i was unhappy at the service I received on this occasion "
"Lomond Audi Ayr were helpful because the experience was friendly non pushy sales in a lovely relaxed environment."
"I'd recommend Lomond Audi Ayr to anyone because they had a great choice of cars - the salesman was very knowledgable and courteous. Everything was explained to us and the salesman made sure I knew how to use every bell and whistle on the car. Overall I was very satisfied"
"Lomond Audi Ayr were really helpful and I'd recommend them because Clive Sinclair bent over backwards to accommodate my every whim "
"I'd suggest Lomond Audi Ayr to a friend because you get a fair and honest car salesman "
"The staff at Lomond Audi Ayr were good because they provided me with all the information I needed and helped me find the right car for me. Great to deal with."
"The experience at Lomond Audi Ayr was great because they were friendly and responded quickly when I contacted them"
"My experience at Lomond Audi Ayr could have been better because I was a distant customer and to be promised a great deal and make me cancel enquiries everywhere else, I was then told they cannot continue with deal. "
"Lomond Audi Ayr were fantastic because very friendly service "
"My experience at Lomond Audi Ayr could have been better because I didn't feel I got a good deal for car I bought in the end I changed finance to another company within my 14 days and saved a fortune with much more competitive rates and the choice of second hand cars was very limited so will look elsewhere in future"
"Lomond Audi Ayr were great because they made my purchase a pleasant and hassle free transaction. "
"I'd recommend Lomond Audi Ayr to a friend because it is a easy friendly, professional managed, well organised, and I highly recommend their sales executive Mr. Iain Clark."
"Lomond Audi Ayr were great because the salesperson was extremely helpful and very keen to explain everything to me. He in fact was exceptional."
"Lomond Audi Ayr were fantastic because It was very relaxed during the whole sale and very informative communication was 1st class throughout "
"My experience at Lomond Audi Ayr was memorable because The salesperson Steven Allan was very knowledgeable about not just the car I was interested in, but other aspects of the business, Finance packages etc. He spent time explaining everything and together we made sure I was getting the car and the right deal. At no time did I feel I was being pressured or rushed. I was honest with them letting them know I was also considering another make of vehicle and they let me take the time to make the right choice."
"I'd definitely recommend Lomond Audi Ayr because Jak Reid the sales person was very professional and pleasant to deal with explained everything very clear. The presentation of the car was excellent very happy "
"The experience at Lomond Audi Ayr was fantastic because as always there is a great feeling of professionalism and trust."
"The experience at Lomond Audi Ayr was great because the service and knowledge of salesperson was firstclass "
"Lomond Audi Ayr were helpful because we had a great experience from beginning to end. It was all made so easy. Thank you. "
"I'd recommend Lomond Audi Ayr to anyone because although I discovered a bodywork fault on rear bumper, also scratches on Drivers door and rear of seat I have been assured that these will be repaired when it goes back in on Tuesday 18th April."
"I'd recommend Lomond Audi Ayr to anyone because friendly,informed staff.George Milton particularly helpful."
"My experience at Lomond Audi Ayr was excellent"
"My experience at Lomond Audi Ayr was cracking because I have dealt with Them before and felt I was provided excellent service. I felt under no pressure at any stage and the whole process was very simple. I'll be back"
"The staff at Lomond Audi Ayr were good because they were very attentative to me as a customer. "
"I would not recommend Lomond Audi Ayr because communication "
"The experience at Lomond Audi Ayr was fantastic"
"I had a great experience at Lomond Audi Ayr because everyone was friendly, knowledgable and pleasant to deal with. Also appreciated the professional manner in which my car drivers licence details were requested and recorded before my test drive in contrast to other dealers who didn't even ask if I had a licence!"
"Lomond Audi Ayr were fantastic."
"I'd definitely recommend Lomond Audi Ayr because I felt they offered me a good deal on the purchase of an Audi"
"The experience at Lomond Audi Ayr was fantastic because I received a quick and positive response to my questions and was delighted with the deal I ended up with. Wish they were all like that!"
"My experience at Lomond Audi Ayr was memorable because the salesperson, Mr George Milton had, within a short space of time established exactly what I was looking for and produced details of cars which he thought would be of interest. He was exactly right in his assessment as I bought the car that he chose for me. All in all, a very pleasant and stress free experience. "
"My experience at Lomond Audi Ayr was memorable because of the friendly professional staff & the good cars choices."