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100 reviews of Barnes Autostore Maidstone

These reviews were collected by JudgeService.com, an independant car dealer review website.

100

Reviews of Barnes Autostore Maidstone

84

Overall satisfaction

84

Would recommend

"FG Barnes Maidstone Autostore were great because , they are top top top"

14th December 2017 | Mr Georgi Dinev

"My experience at FG Barnes Maidstone Autostore could have been better because they were completely uninterested when my power steering failed at 30,00 miles and my wife nearly had serious crash as the warranty had expired by 7 days. Luigi asked if I wanted to buy another warranty. No interest in after care, would never buy from this lot. Reminded me of double glazing salesman in the 1980, s. Have passed this on to lot's of people. Warranty was resolved by FGBarnes head office, who were much more professional. "

11th December 2017 | Mr Kevin Barrett

"I had a good experience dealing with F G Barnes & had they have been closer geographically I would have dealt with them"

8th December 2017 | Mr Geoffrey Snowden

"I would not recommend FG Barnes Maidstone Autostore because I have NO knowledge of them at all"

8th December 2017 | Mr Robin Rager

"I'd suggest FG Barnes Maidstone Autostore to a friend because they were friendly and very professional staff "

30th November 2017 | Mr Peter McIver

"I'd endorse FG Barnes Maidstone Autostore because the service was excellent and it was all very smooth. My only gripe would be with the Manager who doesn't appear but instead gives messages to the sales person on matters of negotiation which I found strange - either turn up and look me in the eye when making a decision or give your sales team the power to negotiate. Hiding behind your colleagues in this way is unprofessional and off putting."

25th November 2017 | Mr Brendan McGowan

"I was pleased with FG Barnes Maidstone Autostore and would recommend them because of the helpful salespeople and a good product."

23rd November 2017 | Mr Terence Painter

"I'd recommend FG Barnes Maidstone Autostore because they offer a good selection of vehicles and good customer service."

19th November 2017 | Mr Daniel Robinson

"My experience at FG Barnes Maidstone Autostore could have been better because I had to replace all my tyres as vehicle was fitted with non runflat tyres.This cost was over £500 ,I received £100 Good will gesture "

17th November 2017 | Mr Christoher Elliott

"The experience at FG Barnes Maidstone Autostore was good because they kept us up to date with what was going on."

9th November 2017 | Mr Bill Kemsley

"My experience at FG Barnes Maidstone Autostore was cracking because they're friendly, knowledgeable staff, no pressure and good products."

9th November 2017 | Mr Bob Not Supplied

"I would not recommend FG Barnes Maidstone Autostore because the way the whole thing's gone through. Didn't have a clue. I told him I could get the back, which he didn't know. People selling the product haven't got a clue about them, they should have full knowledge of the product, and they've only got one truck; what's the use of that?"

7th November 2017 | Mr Adrian Davies

"I was pleased with FG Barnes Maidstone Autostore and would recommend them because they understood what a big deal buying a new car is. Even though I was buying a used Nissan they made it feel like I was buying an Aston Martin!"

31st October 2017 | Mrs Emily Adams

"I'd definitely recommend Tim at FG Barnes Maidstone Autostore because "

20th October 2017 | Mr Andrea Nicola Flynn-Wiggins

"Just dissapointed that my front wipes is not in good condition by the time I collected my car. I am satisfied with the vehicle purchase and will recommend."

20th October 2017 | Mrs Agatha Okwudinka

"I'd definitely recommend FG Barnes Maidstone Autostore because of the quality vehicles and service. All the staff especially Sam Lee were fabulous "

18th October 2017 | Mr Ray Collings

"FG Barnes Maidstone Autostore were helpful because Sam Lee was excellent , not pushy listened to me and explained everything in detail . Sam went through everything on the car with me before i drove off . Excellent . "

10th October 2017 | Miss Sharon Burnham

"I'd recommend FG Barnes Maidstone Autostore to a friend because they are easy to deal with, excellent at after - service, and when the vehicle is in the workshop, make a courtesy run into town thus avoiding long walks to and from the garage."

4th October 2017 | Mr Michael Pressland

"professional service i received"

3rd October 2017 | Mr Brent

"I'd suggest FG Barnes Maidstone Autostore to a friend because they have a wide range of quality cars to suit most budgets. First dealer we have been too that gave both my husband and I a decent test drive!"

28th September 2017 | Mrs Anne-Marie Burgess

"My experience at FG Barnes Maidstone Autostore was cracking because there was a great selection of nice cars"

22nd September 2017 | Mr Robert Jeffery

"Good choices, sales staff pleasant and helpful, did not pressure into buying. Allowed a good test drive, explained all controls. All in all a very professional dealer"

20th September 2017 | Mr Martin Allen

"FG Barnes Maidstone Autostore were great because Sam Lee was a really great sales man "

9th September 2017 | Mr Tony Harding

"The experience at FG Barnes Maidstone Autostore was good because the team was knowledgeable, helpful and friendly. They knew exactly what I was after and guided me to the right car for me - overall very satisfied and would recommend F G Barnes to anyone"

7th September 2017 | Mr C

"The experience at FG Barnes Maidstone Autostore was good because the sales person was knowledgeable, professional and friendly throughout the process."

30th August 2017 | Miss F

"The staff at FG Barnes Maidstone Autostore were good because all of my questions were answered and the correspondence over email was great. The car just did not have the spec I was looking for "

23rd August 2017 | Mr Michael Battams

"The experience at FG Barnes Maidstone Autostore was good because Tim, the sales person we dealt with, was engaged, knowledgable and helpful."

21st August 2017 | Mrs Tracey Hall

"The experience at FG Barnes Maidstone Autostore was fantastic because Sam Smith and Shannon were really helpful, friendly and approachable without being pushy. The process was simple from start to finish and I had training on the car before I left the forecourt which i have never experienced before. I would definitely recommend to family and friends. "

21st August 2017 | Miss Stacey Evans

"I'd recommend FG Barnes Maidstone Autostore to anyone because they were helpful and answered all that was needed "

19th August 2017 | Mr Matthew Sambrook

"Appalling customer service, lodged a complaint and subsequently emailed Director Bala Warren who has not replied to two emails trying to buy the car. Diabolical service, decided to buy elsewhere Do not do what they promise"

17th August 2017 | Lesley Pepoer

"The experience at FG Barnes Maidstone Autostore was fantastic because the salesman I dealt with (Sam Lee) was happy to answer any questions I had and stayed late twice to assist me. The finance managers I spoke to were both great and also stayed late on separate occasions so I could get the car by my deadline."

16th August 2017 | Mr Joe Fathers

"FG Barnes Maidstone Autostore were great because THE SALEMAN TIM BYRNE COULDN'T HAVE BEEN MORE HELPFUL NOTHING TOO MUCH TROUBLE EXCELLLENT CUSTOMER SERVICE"

16th August 2017 | Mr Sharp

"FG Barnes Maidstone Autostore were really helpful and I'd recommend them because at least they responded to my enquiry even though the car I enquired about was sold just before they found my enquiry and have offered to contact me if they find another car that is suitable."

14th August 2017 | Mr Tony Roberts

"My experience at FG Barnes Maidstone Autostore was positive because , the salesperson Luk took the time to phone me back after hours and book a viewing, and also took the time to answer all our questions before we committed to buy."

12th August 2017 | Mr Simon Martin

"I was pleased with FG Barnes Maidstone Autostore and would recommend them because they provided a very good service."

11th August 2017 | Miss Anne Winder

"My experience at FG Barnes Maidstone Autostore was cracking because the service was brilliant by Darrel and he was very friendly and helpful! He sent me into videos of my car so I could see what it was like and he was brilliant and very understanding with the finance and suited it to my lifestyle! He was brilliant overall and I can't thank him enough! He derseves some Sort of Christmas bonus! "

7th August 2017 | Miss Emma Walsh

"Everything was fine until I drove the car away and the engine warning light came on, I tried to get in touch with my dealer with no joy, the serviceman said I had to bring it back, I have the same experience 3 years ago. "

7th August 2017 | Mrs Julie Tidy

"FG Barnes Maidstone Autostore were really helpful and I'd recommend them because they were very good. However, the follow up calls are now getting invasive!"

4th August 2017 | Mr Neil Martin

"I would not recommend FG Barnes Maidstone Autostore because she would not normally recommend!"

4th August 2017 | Mrs Maureen Ewing

"I had a great experience at FG Barnes Maidstone Autostore because sales guy not too pushy. Decent communication at all times. Listened to my needs. "

3rd August 2017 | Mr O

"The experience at FG Barnes Maidstone Autostore was great because Staff were very helpful. No pressure."

28th July 2017 | Mrs K Keane

"FG Barnes Maidstone Autostore were really helpful and I'd recommend them because of great choice of quality used cars and friendly and approachable staff."

26th July 2017 | Mr Colin James Leech

"I'd suggest FG Barnes Maidstone Autostore to a friend because good cars and helpful staff "

26th July 2017 | Mr W

"The experience at FG Barnes Maidstone Autostore was great because the sales process was non pressured and extremely professional. The aftercare is spot on. 10/10."

25th July 2017 | Mr Hameed

"I was happy with the service at FG Barnes Maidstone autostore because the staff were very friendly and welcoming. Being a young girl I explained that I had no understanding with car terms and they explained it very clearly for me to understand which was a great help. They had all the answers to my questions and ensured that I understood everything that they were talking about. They helped in every way that they could. Very happy with the service thank you. "

20th July 2017 | Miss Cherri-Lee Ring

"My experience at FG Barnes Maidstone Autostore was cracking because Very straightforward."

12th July 2017 | Mr Stephen Turner

"no problems and smooth service"

12th July 2017 | Mr H

"I found the car I liked, very low mileage"

4th July 2017 | Mr Peter John Barnes

"My experience at FG Barnes Maidstone Autostore was memorable because they were not pushy and had a lot of time for the customer and knew all about the cars we were shown."

29th June 2017 | Mr Ronald Bevis

"been a good experience and everything went smoothly and nothing is any trouble"

28th June 2017 | Mr Poole

"I'd endorse FG Barnes Maidstone Autostore because I got a great service. Only downfall was only one key for the car."

27th June 2017 | Ms Tina Paine

"I'd recommend FG Barnes Maidstone Autostore to a friend because they took time to understand my needs and we patient as I decided on which vehicle was the most appropriate. I was not rushed or pushed into buying. "

20th June 2017 | Mr Coltham

"My experience at FG Barnes Maidstone Autostore was memorable because I got a stunning white car which is extremely lovely to drive and it was in brand new condition even though it had a previous short term owner."

19th June 2017 | Miss Cherri

"I'd recommend FG Barnes Maidstone Autostore to anyone because has a good choice of cars & local to me"

16th June 2017 | Mrs O

"The experience at FG Barnes Maidstone Autostore was fantastic because they were prompt at dealing with my enquiry, very knowledgeable and swift."

16th June 2017 | Mr Chris Wren

"I'd definitely recommend FG Barnes Maidstone Autostore because the sales consult Nathan Jobson couldn't have been more helpful. He was very knowledgeable about the vehicles and was quite happy to spend time explaining anything I didn't understand. The show room was clean and well laid out and the vehicles on show were imaculate. Unfortunatly being a motability customer he didn't have the deal that suited me. Now that I know the quality of the cars (which is first rate) I will come back at my next vehicle change and switch to an Infiniti vehicle."

13th June 2017 | Mrs Stephenson

"The staff at FG Barnes Maidstone Autostore were good because of their rapid response to my enquiry"

12th June 2017 | Mr William Bradley

"I'd recommend FG Barnes Maidstone Autostore to anyone because they have always been helpful, reasonably priced work, reliable work and I feel that I can be confident in purchasing a vehicle from them. That I will be given all options available for me and that backup customer care will be there for me after my purchase. "

9th June 2017 | Mrs Linda Manson

"My experience at FG Barnes Maidstone Autostore was hassle free."

4th June 2017 | Mr John Stevens

"I'd definitely recommend FG Barnes Maidstone Autostore to friends and family because everything was explained to me clearly and everything went smoothly"

3rd June 2017 | Mr Matthew Older

"I'd definitely recommend FG Barnes Maidstone Autostore because the staff were very genuine and helpful."

2nd June 2017 | Mrs K

"I'd recommend FG Barnes Maidstone Autostore to anyone because they are friendly, easy do deal with and don't hound you for the sale. "

1st June 2017 | Mr Meiklejohn

"My experience at FG Barnes Maidstone Autostore was positive because the staff were very friendly and the purchase was very easy and straight forward. Very competitive prices! Would definitely come back here when purchasing my next vehicle. "

31st May 2017 | Mr Jones

"The experience at FG Barnes Maidstone Autostore was great because no pressure selling,nice sales people."

26th May 2017 | Mr John Taylor

"FG Barnes Maidstone Autostore were great because THEY ARE VERY HELPFULL, UNFORTUNATELY THAY NEVER HAD WHAT I WAS LOOKING FOR THIS TIME, BUT ARE STILL TRYING."

15th May 2017 | Mr Mick Rayner

"FG Barnes Maidstone Autostore were great because they have an extensive choice of vehicles and the sales person was very attentive to my questions and provided helpful guidance about the car and the transfr of ownership"

12th May 2017 | Mr Christopher Maccabe

"I would not recommend FG Barnes Maidstone store because aftersales were not very helpful if it wasn't for my salesman lui I would have had to wait 3 weeks for my car to be looked at ( fault on car ) even though I'd only had it a couple of days. "

11th May 2017 | Mrs Maxine Tanner

"I would not recommend FG Barnes Maidstone Autostore because of the number of promises, lack of return phone calls and failure to properly prepare the vehicle for handover."

11th May 2017 | Mr Kevin Parks

"My experience at FG Barnes Maidstone Autostore could have been better because the cars are a disgrace and customer service is dire. Kelly did her best but the establishment needs to rethink where they place they're customers importance"

8th May 2017 | Mr Jason MacLeod

"I'd recommend FG Barnes Maidstone Autostore to a friend because So far everything has gone well ."

25th April 2017 | Mr Healey

"My experience at FG Barnes Maidstone Autostore was very efficient and professional"

24th April 2017 | Mr & Mrs B

"Lewis was absolutely great. Unfortunately the service was let down by the valet pre pick-up"

22nd April 2017 | Mr Stephen Cornish

"I would not recommend FG Barnes Maidstone Autostore because the sales person was happy to sell me a car without wheel locking nuts. When we raised that they were missing we went on a search of the car to find them followed by being advised that they would be drilled off rather than replacements obtained from Peugeot. The sales person advised that he would get his colleague to look into it and call me back within a few days - a week later and still waiting. Didn't buy the car because I felt that the salesperson was untrustworthy and this just proved that my instincts were correct."

18th April 2017 | Miss Karen Grigg

"I would not recommend FG Barnes Maidstone Autostore because I had my car serviced there after one year and was treated terribly."

17th April 2017 | Mrs Julia Taylor

"The experience at FG Barnes Maidstone Autostore was great because Did everything I expected of them. Found Russell to be very easy to deal with, would definitely go back to just to deal with him."

17th April 2017 | Mr Durling

"The experience at FG Barnes Maidstone Autostore was good because it was clear and simple, with quality customer advice and care. "

16th April 2017 | Mr Nick Waters

"The experience at FG Barnes Maidstone Autostore was good because the sales team are honest and reliable. Great at explaining everything and had fantastic patience. Cars looks amazing and fantastic prices. "

15th April 2017 | Mrs Alison Chapman

"FG Barnes Maidstone Autostore were great because they were friendly, polite and helpful when required "

15th April 2017 | Mrs Janet Craske

"I would not recommend FG Barnes Maidstone Autostore because the car salesman is a complete liar "

15th April 2017 | Mr John Page

"I'd endorse FG Barnes Maidstone Autostore because the sales people are really friendly and helpful and I love the car I bought."

15th April 2017 | Mrs Nikki Trezies

"FG Barnes Maidstone Autostore were fantastic because they have time to explain to the customet"

13th April 2017 | Mr Robin Maenzanise

"FG Barnes Maidstone Autostore were great because it had a friendly atmosphere and a good selection of cars"

13th April 2017 | Mr Phillip Whiteside

"FG Barnes Maidstone Autostore were an absolute pleasure to deal with. Every step of the process was painless and all the staff we deat with were friendly and welcoming. Both the wife and I left feeling our sales person (Luigi) generally wanted to find us the best possible deal for what we were looking for and we recieved our cars in immaculate condition. Will definately visit again when buying out next car and will reccomend to all our friends."

13th April 2017 | Mr Curtis Chapman

"The experience at FG Barnes Maidstone Autostore was ffantastic because professional and friendly . I felt they went that extra mile and the whole process was straight forward and easy. Highly recommend "

12th April 2017 | Ms I

"FG Barnes Maidstone Autostore were really helpful and I'd recommend them because they went above and beyond to ensure I was happy with my purchase. "

12th April 2017 | Mr Stucken

"My experience at FG Barnes Maidstone Autostore was positive because i had dealt with them for more years than i can remember, both with buying and servicing my cars. I would not have given a second thought of going elsewhere."

12th April 2017 | Mr Maurice Colebrook

"The experience at FG Barnes Maidstone Autostore was good because from our initial contact on we were treated in a thoroughly professional way. Sam Smith was extremely helpful with re-registering the car with my personal plates and overall made the process straightforward. Thanks SAm!"

12th April 2017 | Mr Hugh Jenkins

"The experience at FG Barnes Maidstone Autostore was good because the salesperson was very knowledgeable and patient. He put me at ease. He explained all the features of the car and told me not to hesitate to contact him if I needed to."

12th April 2017 | Mrs June Hart

"Great service and friendly staff."

11th April 2017 | Mr Andrew Julier

"My experience at FG Barnes Maidstone Autostore could have been better because Wasn't very happy that the salesman loaded Gap insurance, Paint protection and some other add on totalling nearly £1000 on the price without asking if we wanted it or explaining why then questioned me when i said I didn't want it."

6th April 2017 | Mr Simon G

"I'd recommend FG Barnes Maidstone Autostore to a friend because it was a very enjoyable experience. After spending numerous hours looking for a car and finally choosing the MG3 what could have been an arduous task turned out to be a really great experience. I would recommend Sam Smith as the person to go to if you're looking for a car."

4th April 2017 | Mrs Jennifer Relf

"FG Barnes Maidstone Autostore were great because Russell was very helpful and while on hand to answer questions he was not in anyway pushy and gave my wife and I space and time to discuss our decision. He informed us of various extras and did accepted the ones we refused without any hard sell or the usual salesman patter. Very easy and pleasant to deal with. "

29th March 2017 | Mr Jamie Littlechild

"My experience at FG Barnes Maidstone Autostore could have been better because See above"

29th March 2017 | Mr Stuart Bull

"FG Barnes Maidstone Autostore were fantastic because they listened to my requirements and made suggestions and gave me options."

20th March 2017 | Mr Scott Lewis

"My experience at FG Barnes Maidstone Autostore could have been better because. The car that I road tested had a gearbox fault. This should have been found during a pre-sale check. "

20th March 2017 | Mr Douglas Adam

"FG Barnes Maidstone Autostore were great because i think the car that i got from them and the atmosphere was marvelous "

20th March 2017 | Mr Valda Dove

"FG Barnes Maidstone Autostore staff were good because they give quite good service "

20th March 2017 | Mr Raymond Wheeldon

"I was happy with the service at FG Barnes Maidstone Autostore because they are very efficient and very polite "

20th March 2017 | Mr Paul Rayfield

"I had a great experience at FG Barnes Maidstone Autostore because the customer service was very good, Luke was very good and sorted everything out for me."

20th March 2017 | Mrs Emma Norris

"I'd suggest FG Barnes Maidstone Autostore to a friend because they were convenient for us "

20th March 2017 | Mr David Bousfield

Barnes Autostore Maidstone

Barnes Autostore MaidstoneBarnes Autostore Maidstone
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The Barnes Group, a family owned company that started in 1899 that has a long history of offering good quality, value and excellent customer service within the automotive industry.

Our new and used car dealers in Guildford, Surrey; Maidstone, Kent and Shoreham, Sussex offer a wide range of new and used cars by Vauxhall, Chevrolet, Fiat, Alfa Romeo & Nissan cars and commercial vehicles and DAF trucks.

127 Vehicles

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84 of Barnes Autostore Maidstone customers who bought a vehicle would recommend them to a friend