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100 reviews of Nissan Gateshead

These reviews were collected by JudgeService.com, an independant car dealer review website.

100

Reviews of Nissan Gateshead

90

Overall satisfaction

95

Would recommend

"I would recommend Benfield Renault Gateshead because i have now bought 3 cars from Benfield and have never had any problems with any aspect of the service. I would continue to buy cars from Benfield in the future also. "

26th April 2012 | Mr N Skipsey

"I would recommend Benfield Renault Gateshead because The sales team were friendly approachable and knowledgeable The coffee was even drinkable lol! "

20th April 2012 | Mr J Adair

"I would recommend Benfield Renault Gateshead because the attitude of the salesperson, the quality of the cars and the overall experience made buying a car from them easy and we felt like valued customers at all times. "

14th April 2012 | Mr C Brand

"I would recommend Benfield Renault Gateshead because buying our new vehicle was very pleasant with no stress at all. Great company and staff to do business with. Our experience at this garage was very warming and calm, I would have no hesitation in purchasing my next vehicle at this garage, in fact it will be my first port of call. Well done Benfield you have got it right! "

12th April 2012 | Mr A Fahey

"I would recommend Benfield Renault Gateshead because the overall experience of buying the car from them was fantastic they were so helpful in every way"

10th April 2012 | Mr A Hall

"I would recommend Benfield Renault Gateshead because the sales process was informative and relaxed. The salesman and the Business Manager listened to my needs and assisted as much as they could to get the car purchased, delivered and ready to drive away asap. "

9th April 2012 | Mrs J Cockburn

"I would recommend Benfield Renault Gateshead because Paul the salesman was extremely courteous and gave us time to make a decision without extreme pressure. Also a few days after taking delivery of the car I discovered the horn didn't work, however this was promptly remedied by taking the car back to the garage at my convenience and a new horn was fitted."

9th April 2012 | Mrs E Ford

"I would recommend Benfield Renault Gateshead because any problems met so far have been rectified x i feel confident that i can approach staff and discuss concerns and that past experience with them is still upheld and reflected in the genuine friendly approach of all staff mechanical admin and sales alike - a traditional family firm with traditional values - somewhat if a relarety these days!!!"

8th April 2012 | Miss C Adams

"I would recommend Benfield Renault Gateshead because of the very professional and extremely friendly sales staff. Nothing was to much trouble for them, questions were answered truthfully and there was no pressure at any time to hurry along and buy a vehicle (unlike other dealers) from them. The cars were well presented and along with the excellent sales staff they sold themselves without any hard sell. This was the first vehicle that I have bought from Benfield but it certainly won't be the last."

8th April 2012 | Mr A Davison

"I would recommend Benfield Renault Gateshead because friendly, knowledgeable staff. "

8th April 2012 | Mrs L Boyleronaldson

"I would recommend Benfield Renault Gateshead because they were really good to deal with and helpful."

8th April 2012 | Miss C Sloan

"I would recommend Benfield Renault Gateshead because I did not feel under any pressure to buy and the car was well presented, everything I asked to be done before I bought it was done. I do however have 2 gripes that do not reflect on the Gateshead branch as this car was prepared at the Leeds branch then transported for me to view. Firstly the window wipers should have been changed as these do not clear the window cleanly and secondly the washer bottle was empty. This makes me dubious that the stated 150 point checks may not be fully carried out."

7th April 2012 | Mr J Crawford

"I would recommend Benfield Renault Gateshead because I have always recieved great service "

5th April 2012 | Mrs J Beck

"I would recommend Benfield Renault Gateshead because It's a very friendly and welcoming atmosphere with helpful and polite staff who don't push you or try to sell you anything you don't want. Very happy with my new car and would definitely buy from there again if the right car was available when the time comes to buy a new car. "

5th April 2012 | Miss A Crawford

"I would recommend Benfield Renault Gateshead because despite the problems with the registration of my purchased car which delayed is availability i believe that the salesperson involved did as much as he could to minimised the disruption involved."

5th April 2012 | Mr C Webster

"I would recommend Benfield Renault Gateshead because the friendlyness of the staff and the professionalism of the staff made me feel confident in that I was purchasing my vehicle from people who care, and felt satisfied I was making the right purchase. Another major factor was there was no pressure put on me to buy there and then, that to me was a number one factor. well done "

5th April 2012 | Mr G Braithwaite

"I would recommend Benfield Renault Gateshead because of the most helpful and well informed staff who were able to comprehensively answer any questions that i had. Overall, a first class service. "

5th April 2012 | Mr S Thompson

"I would recommend Benfield Renault Gateshead because they really try to help and listen to what you want"

16th March 2012 | Mr P Lambert

"I would recommend Benfield Renault Gateshead because the last four car purchases we have made have been from this garage. We have always been completley satisfied with all aspects of the selling and buying of our cars."

9th March 2012 | Mrs J Collins

"I would recommend Benfield Renault Gateshead because i couldnt believe the grat service from this garage. i have bought cars from other dealerships in the past, but this was the best by far. really pleased with car and staff. thanks"

7th March 2012 | Mr D Young

"I would recommend Benfield Renault Gateshead because the overall presentation and friendly help from the staff made buying my car a pleasure"

6th March 2012 | Mrs W Martin

"I would recommend Benfield Renault Gateshead because if you can get to speak to Michelle Swaddle (whom I have dealt with for my last 2 cars and will only deal with her) she will do verything she can to get the car you want a s well as offering alternatives. She is a credit to Benfield"

6th March 2012 | Mr J English

"I would recommend Benfield Renault Gateshead because the overall buying experience was better than I have received at a lot of other dealerships in the past."

5th March 2012 | Mr D Denton

"I would recommend Benfield Renault Gateshead because the experience myself and my mother had, has been the best we have had ever. The sale staff are very friendly and knowledgeable."

5th March 2012 | Miss A Dance

"I would recommend Benfield Renault Gateshead because i like Benfield"

5th March 2012 | Mr O Gharti

"I would recommend Benfield Renault Gateshead because there was no pressure from the salesman who was helpful and friendly. The price for new car and part ex seemed reasonable."

5th March 2012 | Mr D Middleton

"I would recommend Benfield Renault Gateshead because the staff are extremely professional and knowledgeable about the cars. I feel that they could not do more to be helpful. The car was prepared and ready on the exact day which i requested and they were very honest as they recommended that wait until the day after i was planning to buy to ensure that i did not loose a full months car tax "

5th March 2012 | Mr A Kane

"I would recommend Benfield Renault Gateshead because the service is very professional & helpful, great experience, I would reccommend Benfield to anyone looking to buy a car."

5th March 2012 | Mr E Kelly

"I would recommend Benfield Renault Gateshead because of the up most friendly customer service not just by Paul and Jason but by everyone that i came into contact with me. I was so please i took my daughter back the next week to have a look for a newer car for her and yet again they came up trumps. They were not pushy or no it all. After they introduced themselves to us they left us to wonder around and when i wanted advice paul was extremely helpful. They were so attentive to my mother who is in her 80's whilst i were having a test drive and talking to Paul about the car. I couldn't reccommend Gateshead Benfield more highly if i could 110%. Many thanks"

5th March 2012 | Mrs J Dance

"I would recommend Benfield Renault Gateshead because of the friendly but not pushy service received. in fact I already sent a friend to see them."

5th March 2012 | Mr T Harbron

"I would recommend Benfield Renault Gateshead because of excellent service"

5th March 2012 | Solarwell Ltd

"I would recommend Benfield Renault Gateshead because the company has a genuine and obvious commitment to delivering exceptional standards of customer service."

5th March 2012 | Mr D Scantleburywatson

"I would recommend Benfield Renault Gateshead because the salesman and the staff were very friendly and I did not feel pressurised at all. I think I got a good deal. After taking delivery of the car I was not totally satisfied with it as I was sure there was a problem with the clutch. I notified Benfield and they were very reassuring and they promptly identified the problem and repaired it. Very pleased with the service."

11th February 2012 | Mrs G Boyle

"I would recommend Benfield Renault Gateshead because of the friendliness of the staff and the quality of the car I purchased at a good price."

10th February 2012 | Mr C Woodrow

" i would recommend Benfield Renault Gateshead because i was very happy with the service that i was given by salesperson who was knowledgeable and informative and able to answer any quires that i had."

10th February 2012 | Mrs A Morton

"I would recommend Benfield Renault Gateshead because they were really good with helping to choose a car very friendly attitude towards customers they explained all the paper work very good service."

8th February 2012 | Miss K Sim

" I w ould recommend Benfield Renault Gateshead because because of the good after sales"

5th February 2012 | Mr F Anderson

"I have already recommend Benfield Renault Gateshead to my farther in-law and he has since purchased a vehicle from the dealership. I found the service i received was of very high standard and the salesman was able to answer any questions i had. One thing i would say to improve the service would be to check that everything that is advertised comes with the vehicle for example i was told that i could play MP3s and was advertised to do so, but unfortunately this was not the case as you need to buy a cable. But other than i am very please with the service from start to finish. I would definitely buy and recommend a vehicle from Benfield Renault Gateshead."

2nd February 2012 | Mr S Russell

"I would recommend Benfield Renault Gateshead because it's a no nonsense experience, the sales staff are very professional, curteous and well informed."

2nd February 2012 | Mrs A Greenfield

"I would recommend Benfield Renault Gateshead because they were really helpful and kept me informed throughout the whole process"

2nd February 2012 | Mrs K Thirtle

"I would recommend Benfield Renault Gateshead because i was very impressed by the whole experience of the process from start to finish.Was looking at the qashqai.s but there was none in my price range but your salesman Adrian Lees took me and my husband inside and found one on your website at another branch.We took a 1.5ltr qashqai acenta out for a test drive arranged by Adrian and loved the car so we arranged for the other car to be sent over and we bought it.We got the finance and the part ex for my old car sorted and it was plane sailing from then on. To sum Benfield up they are very professional and would use them again."

2nd February 2012 | Mrs H Taylor

"I would recommend Benfield Renault Gateshead because the experience was relaxing & both the sales executive & business manager where fantastic. Paul Mulligan & Jason Stoker looked after me threw the period of buying my car. I would definatley reccomed then to family & friends."

2nd February 2012 | Mr E Gibson

"I would recommend Benfield Renault Gateshead because service and attitude of sales rep was excellent"

11th January 2012 | Mr M Platt

"I would not recommend Benfield Renault Gateshead because the Used Car Sales Manager Mark Jackson was very, very rude to us. "

8th January 2012 | Miss D M

"I would recommend Benfield Renault Gateshead because friendly service"

7th January 2012 | Mr J Nichol

"I would recommend Benfield Renault Gateshead because I have never been let down by Benfield Renault or staff at Stoneygate. I went to to the showroom at Benfield Road Newcastle to see the car I ultimately bought, but chose to make enquiries at Stoneygate due to the complete lack of service, respect and interest from sales staff at Benfield Road. They lost the sale because of this."

5th January 2012 | Mr S Colvin

"I would recommend Benfield Renault Gateshead because it was a painless experience with no pressure. Neil was an absolute pleasure. We would without doubt recommend and return to this garage in future. "

4th January 2012 | Mrs J Casey

"I would recommend Benfield Renault Gateshead because, we were looked after really well by Neil Stelling. The service was swift and helpful. "

8th December 2011 | Miss J Wilkinson

"I would recommend Benfield Renault Gateshead because all of my transactions with Benfield have been excellent. I have found both sales and service staff to be courteous and very efficient. "

8th December 2011 | Mr T Dalton

"I would recommend Benfield Renault Gateshead because they offered us a great deal and made our buying experience effortless."

7th December 2011 | Mrs L Liu

"I would recommend Benfield Renault Gateshead because the sales staff are first class. Enjoyable buying experience & the customer care at Benfield is second to none. They look after their customers. I am sure I will be returning in the future for another purchase."

5th December 2011 | Mr S Charlton

"I would recommend Benfield Renault Gateshead because no pressure was put on me to buy the car. The experience was very relaxed and stress free I do not like feeling as if some one is putting pressure on me to make a decision"

5th December 2011 | Mrs K Lisle

"I would recommend Benfield Renault Gateshead because I have dealt with them many times and have never had either a concern, or one which was not immediately addressed. Also, as a woman who is less than an expert mechanic, I have not felt patronised. Very important! "

8th November 2011 | Miss D Deighton

"I would recommend Benfield Renault Gateshead because this is the 3rd car i have bought from them and i have always been treated well and the staff are very helpful"

3rd November 2011 | Mr I Howie

"I would recommend Benfield Renault Gateshead because the overall experience of buying the car ran smoothly. We felt no pressure at any point during our visit. We have experienced "pushy garages" in the past and this can be very off putting making the experience of buying a car not enjoyable-Benfield was not like this. Adrian the salesw person was professional and friendly."

2nd November 2011 | Miss A Hockaday

"I would recommend Benfield Renault Gateshead because, I was given helpful and did not feel though I was being given a hard sell. The advice about finance options was really helpful."

2nd November 2011 | Mr L H

"I would recommend Benfield Renault Gateshead because friendly staff, very clean showroom and plenty of Coffee. "

2nd November 2011 | Mr R Loseby

"I would recommend Benfield Renault Gateshead because Mr tarn the saesman was very polite knew what he was talking about has completed work which he said would be done mr tarn is a credit to the garage he works for."

2nd November 2011 | Mr I L

"I would recommend Benfield Renault Gateshead because they fulfilled all my requirements quickly and efficiently which was especially challenging as I was purchasing from some 100miles away from the dealership."

2nd November 2011 | Doctor N Elliott

"I would recommend Benfield Renault Gateshead because from starting to look around for a new car Benfield were excellent. Yhe salesman was very polite friendly and helpful, not at all pushy trying to hard sell. The price was very good too compared to other garages in the atea"

2nd November 2011 | Mrs D Stevenson

"I would recommend Benfield Renault Gateshead because I have now bought 3 cars from there and I have never had any problems! I used the same sales person each time (ed curran) and I found him very helpful with everything. "

2nd November 2011 | Mr M Jerry

"I would recommend Benfield Renault Gateshead because the sales staff were very helpfull and were very experienced. At no time did i feel pushed into making a rash choice or forced to make a deal. My new purchase is exacly what i wanted thank you."

12th October 2011 | Chirmarn Ltd

"I would recommend Benfield Renault Gateshead because OF THE FRIENDLY AND PROFFESIONAL SERVICE"

10th October 2011 | Mr M Hart

"I would recommend Benfield Renault Gateshead because no pushy sales person transaction completed to a high standard"

6th October 2011 | Mr G B

"I would recommend Benfield Renault Gateshead because I felt they cared about me when making my purchase and felt I could trust them"

5th October 2011 | Mrs J Pearson

"I would recommend Benfield Renault Gateshead because EVERY staff member is dedicated to customer care . They are attentive and really make you feel welcome ."

5th October 2011 | Mr A Armstrong

"I would recommend Benfield Renault Gateshead because of the very professional service given by Benfield, before, during and after the purchase."

5th October 2011 | Mr W Curry

"I would recommend Benfield Renault Gateshead because the salesman was courteous and there were no high-pressure sales. There was a pleasant atmosphere in the saleroom and everyone was helpful."

5th October 2011 | Mrs P H

"I would recommend Benfield Renault Gateshead because ,I felt no pressure to buy , it was a completely relaxed buying experience, a car was found for me that completely suited my needs , and a small problem before pickup was resolved to my satisfaction , 11 out of 10 thank you "

8th September 2011 | Mrs S Tulley

"I would recommend Benfield Renault Gateshead because of the very good personal service and NOT pushy at all very helpful "

7th September 2011 | Mr S Cain

"I would recommend Benfield Renault Gateshead because they were very helpfull and gave me the type of service that I could not get from my local Nissan dealer"

7th September 2011 | Mr E Kay

"I would recommend Benfield Renault Gateshead because cause ive been going there for 6 years now very help full if i have any problems it gets sorted out straight away if the car what i want is not on they site they find one whats right for me and find the best deal for me and i told friends and family when you are after a new car try benfield renault and have a test drive of there renaults ranges "

6th September 2011 | Mr G Lee

"I would recommend Benfield Renault Gateshead because The overall attitude and professionalism of the sales person was exactly what we expected and got. We were made very welcome at the dealership and treated with the utmost courtesy. I have had to book the car in for some minor maintainance since the purchase but the staff in the service dept have been extremely helpful throughout. I have been very impressed with the whole experience to date. Keep up the good work."

6th September 2011 | Mr M Saunders

"I would recommend Benfield Renault Gateshead because I was not put under pressure by the salesperson, and allowed to look at the vehicles in my own time. then when I was ready, the salesperson was most helpful"

6th September 2011 | Mr D Dickinson

"I would recommend Benfield Renault Gateshead because Mr Ray Finnigan is exceptionaly helpful, Goes out of his way to make everything run like clockwork. A pleasure doing business with . Neil Coulson Managing Director "

6th September 2011 | Crest Safe Vault Ltd

"I would recommend Benfield Renault Gateshead because of the friendly/helpful attitude of the salesperson and there ability to get the car we preferred."

6th September 2011 | Mr M Younger

"I would recommend Benfield Renault Gateshead because I felt looked after,my requirements were listened to and a search made. No hard sell, keeping my keys etc. A car was found that had all my requests.4 door, air con,automatic and a high seat. "

8th August 2011 | Mrs J T

"I would recommend Benfield Renault Gateshead because of your first class service"

7th August 2011 | Mr D Greatrex

"I would recommend Benfield Renault Gateshead because of the choice of ca\rs and finance option available"

5th August 2011 | Mrs L Turner

"I would recommend Benfield Renault Gateshead because the whole selection, purchase and delivery process was highly efficient and business-like."

5th August 2011 | Campbell Mcewan

"I would recommend Benfield Renault Gateshead because the staff were friendly and informative;at no time was I pressurised into looking at or considering anything that I was not interested in. The vehicle was transferred from another branch and I was informed of its arrival well before the expected time. Small faults were corrected to my satisfaction and the level of professionalism was most welcome."

4th August 2011 | Mr I W

"I would recommend Benfield Renault Gateshead because they were friendly, completely honest and very helpful"

9th July 2011 | Miss A Last

"I would recommend Benfield Renault Gateshead because of previous & recently received good service and support."

7th July 2011 | Mr W Dennis

"I would recommend Benfield Renault Gateshead because you get friendly, knowledgeable service from professional salespersons who help you through every step of the buying process"

7th July 2011 | Mr R Collyer

"I would not recommend Benfield Renault Gateshead because I didnt get exactly what I was told I was purchasing. Not major issues but the internet team said the car had approx 4.900 miles on the clock, it turned out to be 6.900. I asked about a pre service of the car before taking it home. Was told that it would have a full service, it didnt have one. Was told that the car had a safety check. Obviously it hadnt the washer cap was missing something very obvious to all, so suspect this check didnt happend. Lipstick markings on the vizor both passenger and drivers sides, strange spill mark on the passenger seat that should have been wiped of with a wet cloth before i picked it up. All little things. oh yes had on driving it home had a strange rattle in the back of the car and from the glove box, found two old pens in the glove box rolling around, and on the back seat a car radio airial plus some kids toy rings in the side pockets. was the car checked by anyone before I arrived??? Oh yes the biggest niggle of them all was no car mats in the car, asked the sales rep that i would like mats, told he thinks the car has some wasnt contacted to say there wasnt and hey presto no mats. A £20 iteam. Its a shame I want to buy a new ford mondao from you but second thoughts now. sorry "

6th July 2011 | Mr A Brunger

"I would recommend Benfield Renault Gateshead because i got good friendly help-without feeling pressured into buying"

6th July 2011 | Mrs K Scott

"I would not recommend Benfield Renault Gateshead because The only thing that let you down was, a large number of bad stone chips on the car that as a select used car I had expected to be fixed. On pick up of the car I was told that was the best they could do, however since then I have had them all invisably removed. The same was true with the alloy wheels, at a total cost of just 199 pounds. I'm unsure as to why these were not corrected as standard on a 8500 pound car."

6th July 2011 | Mr D Matthews

"I would recommend Benfield Renault Gateshead because excellent friendly service."

6th July 2011 | Mr C F

"I would recommend Benfield Renault Gateshead because its been a breath of fresh air from what am used to ,very good service from top to bottom . "

6th July 2011 | Mr J Nicholson

"I would recommend Benfield Renault Gateshead because I have dealt with them before and the staff are very friendly and informative."

6th July 2011 | Mrs G Noble

"I would recommend Benfield Renault Gateshead because I was completely satisfied"

19th June 2011 | Mr J Williamson

"I would recommend Benfield Renault Gateshead because you get a non-pressured feel when your in there. salesperson walked away to let us look & discuss the car in private etc.very friendly & open to negotiation . I will certainly go there again the next time I purchase a car."

11th June 2011 | Mr K Mcbeth

"I would recommend Benfield Renault Gateshead because they provide a friendly, helpful service and always follow up to check if everything has been OK."

9th June 2011 | Mr L Young

"I would recommend Benfield Renault Gateshead because I received an exemplary sales service. However I would suggest aspects of your aftersales could be improved as I had some difficulties attaining a missing part. However I feel it was quickly resolved by the sales manager and other sales/service personnel once I had made a visit to Benfield in person, rather than telephone calls back and forth. "

9th June 2011 | Mr M Duffy

"I would recommend Benfield Renault Gateshead because great sevice by all and excellent coffee"

9th June 2011 | Miss K Mackin

"I would not recommend Benfield Renault Gateshead because There has been no after sales care. The car when picked up had 800 miles more on than advertised. There was a delay in the car being brought to the site and the sales team seemed to have trouble locating it. "

13th May 2011 | Mr Donnelly

"I would recommend Benfield Renault Gateshead because they were helpful from my intial enquiry to handover of my vehicle. I had been looking for a used car for four months, they found me one in a day! "

10th May 2011 | Mrs J

"I would recommend Benfield Renault Gateshead because They where helpful and pleasant. "

10th May 2011 | Mr Toner

"I would not recommend Benfield Renault Gateshead because the car i bought was not the car i was sold, The car was sold as if i was getting extras in the way for boot accessories instead it was not until i recieved the car i was told that this was not part of this particular cars spec. I continually tried to contact the sales staff and found myself ignored. I came to benfield because i have bought from you in the past, but i will never again and will encourage others to do the same. I feel i was mis sold and this is totally unacceptable."

10th May 2011 | Mrs Mcgow

"I would recommend Benfield Renault Gateshead because of the excellent service and attention that I received from Mark O'Neill."

10th May 2011 | Mr Purdy

Nissan Gateshead

Nissan GatesheadNissan Gateshead
nissan

With a heritage to parallel the brands we supply, the Lookers Group has grown through a combination of innovation and investment, to offer one of the most modern retail experiences in the UK today.

Our extensive portfolio allows access to a wide range of new and approved used cars from 31 major car manufacturers, as well the most desirable vans and competitive leasing contracts.

You can be assured of an industry leading experience delivered through our committed approach to customer care. Starting with your initial enquiry, our mission of "Customers for Life" is demonstrated in everything we say and do. This is integral to the values of the company and as a result our sales specialists are helpful, knowledgeable and always happy to answer any questions. Should you decide to purchase one of our quality vehicles, they will also be able to advise you on the variety of financial options available.

184 Vehicles

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95 of Nissan Gateshead customers who bought a vehicle would recommend them to a friend