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100 reviews of Citroen Derby

These reviews were collected by JudgeService.com, an independant car dealer review website.

100

Reviews of Citroen Derby

92

Overall satisfaction

93

Would recommend

"I'd endorse Bristol Street Citroen Derby because friendly,professional, helpful. "

14th December 2017 | Mr William Kite

"The experience at Bristol Street Citroen Derby was fantastic because Chris Newnham who i dealt with kept me up to date on the car as the finance company kept messing him about. But he went above and beyond to help me get the car. Great guy with a great attitude ."

13th December 2017 | Mr Matthew Handsley

"Bristol Street Citroen Derby were great because the sales man was not pushy and well informed "

13th December 2017 | Mrs M

"Bristol Street Citroen Derby were fantastic because they didnt feed me with things i didnt want. It was a straight forward purchase "

10th December 2017 | Mr Jason Woodroffe

"I'd recommend Bristol Street Citroen Derby to a friend because they have THE best offers, friendly and efficient service"

4th December 2017 | Miss Emma Vallis

"My experience at Bristol Street Citroen Derby was memorable because Jason who dealt with us was very helpful and accommodating nothing was to much trouble for him from making the tea as soon as we arrived to making sure everything was in place for when we took delivery of our vehicle. Excellent "

4th December 2017 | Mr Graham Coulson

"The experience at Bristol Street Citroen Derby was good because Chris took time to explain things to us, my only criticism would be he was so used to saying a lot of the wording he said them very fast so we had to ask him to slow down with his speech so we could understand what was being said. I am a meticulous person that likes to know and understand what is being said and the terms of what I am buying."

29th November 2017 | Mr J

"I'd recommend Bristol Street Citroen Derby to anyone because the service was personal and thorough"

29th November 2017 | Mr Paul Van Der Plank

"My experience at Bristol Street Citroen Derby was memorable because Brandon at BSM was very clear and a credit to your company."

19th November 2017 | Mr Mathew Greatorex

"The staff at Bristol Street Citroen Derby were good because they were very friendly and helpful. Chris made sure I was happy with everything and didn't mind explaining things twice if I didn't understand. "

15th November 2017 | Miss Hannah B

"I'd definitely recommend Bristol Street Citroen Derby because the service that I have received has been completely professional. I have been left with peace of mind about my purchase and feel that I received a very personal service. The quality of the sales staff has been second to none and I can only say thank you to everyone at Citroen Bristol Street for their assistance. I was especially impressed with the presentation of the car at pick up and with the follow up calls that I received. "

6th November 2017 | Miss Heather Rutland

"I'd definitely recommend Bristol Street Citroen Derby because the young salesman Brandon Bradeley was very enthusiastic, knowledgeable and prepared to find sensible answers if he did not immediately have the answer to hand."

5th November 2017 | Mr G

"Bristol Street Citroen Derby were great because of the excellent professional and friendly service we received from Jason (salesman). I was also pleased to receive follow up calls and emails to enquire if we were happy with the car or had any queries. "

5th November 2017 | Mrs Fernandes

"I'd recommend Bristol Street Citroen Derby because the service i have recieved is probably the best i have had at any dealership.we would like to give a special mention to jason lord who could not do enough for us,thank you."

4th November 2017 | Mr Alan Long

"The experience at Bristol Street Citroen Derby was good because the sales staff were extremely helpful. The quality of the information was excellent. Chris the salesman was very helpful, answered all my questions and as been in touch since to make sure I’m happy with my car. "

3rd November 2017 | Mr Neil Sykes

"I was pleased with Bristol Street Citroen Derby and would recommend them because the sales team are professional and explain everything thoroughly."

31st October 2017 | Mr Robert Thorpe

"Bristol Street Citroen Derby were great because of the service ,helpfulness, , felt very comfortable with everything. There was feeling of being pushed into purchasing, just lot of respect and imformative information from a caring salesman, Jason, . Will always go to Derby Bristol street motors for our Citreon .. All perfect and great service "

18th October 2017 | Mrs Janet Plant

"Bristol Street Citroen Derby were great because they were helpful especially as I was an awkward customer with a non UK car to part exchange."

16th October 2017 | Mr Kevin P

"I'd definitely recommend Bristol Street Citroen Derby because they are very nice to deal with"

16th October 2017 | Mrs Lisa Knutton

"The experience at Bristol Street Citroen Derby was good because of the good products coupled with good staff. Thanks to Jason Lord for another pleasant car-buying experience."

14th October 2017 | Miss Ruth Aten-Shearwood

"The staff at Bristol Street Citroen Derby were good because they listened to what I said, from then on they had the right vehicle. Once the car was chosen, the paperwork and vehicle handover went through so easy. Having had few Citroen’s it was good to get back. The salesperson was really helpful and pleasant."

13th October 2017 | Mr Graham Bunting

"Bristol Street Citroen Derby staff were good because Jason Lord who dealt with me was fantastic. There was no pushy sales pitch. He was extremely helpful. He listened to what I wanted and found the perfect car for me"

2nd October 2017 | Mrs valerie Melbourne

"I'd suggest Bristol Street Citroen Derby to a friend because they are a friendly team. This is my 3rd C1 from Bristol street Derby. Sorted a car to suit my personal plan and circumstances. Easy and efficient from start to finish. Excellent service"

2nd October 2017 | Mrs Tracey Eames

"Three years ago I walked out of BSM because of the attitude and cursory attitude of the salesman and it could not have been more different. The salesman Brandon was helpful and I admired his efforts."

29th September 2017 | Mr S

"The experience at Bristol Street Citroen Derby was good because the staff are always kind and helpful and shown me vehicles."

28th September 2017 | Mr Arron Smith

"My experience at Bristol Street Citroen Derby could have been better because I have not been contacted since I received my car. The car was not clean inside or out. The interior light was missing & I had to ring about 4 tines to get this replaced. The eco stop start does not work "

27th September 2017 | Mrs Hayley Brailsford

"I would not recommend Bristol Street Citroen Derby because they tried to sell me a car I had never seen saying it was another one sat outside which was extremely unprofessional. Also, they kept trying to add extras on that I didn't want and kept changing the costs which was unfair."

23rd September 2017 | Miss M

"I would recommend Bristol Street Citroen Derby to friends and family because i have had several cars from b s m and the standard has always been high both in quality of product and customer care."

22nd September 2017 | Miss Jane Rawling

"I was happy with the service at Bristol Street Citroen Derby because it was easy "

21st September 2017 | Miss G

"I'd endorse Bristol Street Citroen Derby because they give great service, answer all your questions and even after you've bought the car the dealer will contact you and say if you need any help at all to contact him"

19th September 2017 | Miss De Lima

"I had a great experience at Bristol Street Citroen Derby because they provided me with an excellent service including delivery of the car to my home address."

19th September 2017 | Mrs Alison Lowe

"My experience at Bristol Street Citroen Derby was memorable because from my initial conversation with the salesman (Jason), a good test drive, explanation of the paperwork to taking the final delivery of my car it felt vary friendly and personalised to my needs."

15th September 2017 | Mr Steven Turnbull

"Do not loose interest in your customer once an order is placed; be clear on exactly what the 'diamond protection' package does and does not include (in fact I was not given the option to refuse this making me believe this was just some empty dealer perk!). Complete any paperwork competently; take better care of the vehicles paint work prior to delivery (don't just polish the vehicle with a rough cloth and hope for the best)."

15th September 2017 | Mr Andrew Searson

"I'd recommend Bristol Street Citroen Derby because they are very professional "

11th September 2017 | Mr William Boe

"I'd recommend Bristol Street Citroen Derby because they are very professional & help you every step of the way."

10th September 2017 | Mrs Claire Allen

"I'd definitely recommend Bristol Street Citroen Derby because the service I have received from the sales person to the workshop was excellent the salesman answered all my questions without being pushy and was helpful"

6th September 2017 | Mr robert dempsey

"I'd suggest Bristol Street Citroen Derby to a friend because very professional. Nice experience of buying second hand car."

2nd September 2017 | Mrs Shirelle Bolton

"I'd definitely recommend Bristol Street Citroen Derby to friends and family because I had great service from Jason Lord, no pressure just listned to my requirements and recomeded the perfect car for me."

25th August 2017 | Mrs ursula Wheatcroft

"Bristol Street Citroen Derby were really helpful and I'd recommend them because of the friendly service off helpful friendly staff who help throughout the whole sale and after care. "

23rd August 2017 | Mrs Alison Watkins

"Bristol Street Citroen Derby were great because Jason Lord was excellent his knowledge and understanding what you need is brilliant. Everyone friendly and helpful. Cars immaculately presented and everything explained clearly."

23rd August 2017 | Mrs SUSAN Smith

"I liked the straightforward no nonsense approach with no pushy salesmen. You seem to have your customer service spot on"

22nd August 2017 | Mrs Karen Moore

"The experience at Bristol Street Citroen Derby was great because the staff were professional and pleasant without being pushy"

21st August 2017 | Mr Steven Bowen

"Bristol Street Citroen Derby were disappointing in 2 minor areas. 1. We had to return car as we thought it had a scratch on the drivers door. When this was looked at it appeared to be a wax line from new. We were told we had scratched the car and it was checked fully before we picked car up. However we have a photograph of the car before purchase and a wider mark was clear to be seen. The wax line was removed by the salesman. 2. We were given recovery for a year but the documentation did not include a contact arrangement in the event of breakdown. We then had to visit the showroom again to get this information.Otherwise a good experience."

18th August 2017 | Mrs Patricia Wells

"The experience at Bristol Street Citroen Derby was good because professional,helpful,relaxed and didn't feel an obligation or pressured to buy because of that I bought from Laura"

15th August 2017 | Mrs Louise Broughton

"I'd suggest Bristol Street Citroen Derby to a friend because Jason the salesman made purchasing the car stressfree and easier than expected "

15th August 2017 | Mr benjamin Middleton

"The experience at Bristol Street Citroen Derby was great because of the great service. Also, the friendly & helpful salesman."

12th August 2017 | Mrs Helen Proudler

"I would recommend Bristol Street Citroen Derby to friends and family because I was well looked after by Chris nothing was too much trouble "

12th August 2017 | Mrs Kirsty Stapleton

"The staff at Bristol Street Citroen Derby were good because they understood my needs and were able to find me the perfect deal."

11th August 2017 | Mr Michael Blurton

"I would not recommend Bristol Street Citroen Derby because I am not happy with the relationship between the garage and finance company and the amount of dealings I have had to make with little help regarding the hand over of the old vehicle. Not all charges where explained thoroughly between the garage and finance company and I still have the old car in storage due to payments and personal finance between the two cars which is not ideal. Finally, I felt I was almost forced into taking the new car earlier than I wanted as the dealership wanted off of their hands and said they would have to put it back up for sale if I couldn't take it within 2 weeks. However they have helped with my first payment of the new car to aid this but I don't feel this is good enough as if all charges where explained properly between garage and finance company (rather than myself dealing with each separately constantly throughout the past month) I would have potentially looked at other options at other dealerships."

11th August 2017 | Mr Roberts

"Bristol Street Citroen Derby were fantastic because is very amazing people and service... I can recommend a fantastic dealer Chris Newnham . Thanks to you :)"

10th August 2017 | Mrs Oksana Plotnikova

"Bristol Street Citroen Derby staff were good because they explained everything and helped find me a suitable deal. "

10th August 2017 | Mr Jonathan Corboz

"The experience at Bristol Street Citroen Derby was good because the service from start to finish was excellent, the salesman wasn't pushy at all and answered all our questions "

7th August 2017 | Mrs Sally-Ann Mosley

"Bristol Street Citroen Derby staff were good because they were efficient, listened to my needs and matched me to the vehicle to suit my needs. The sales person I dealt with was Brandon Baddeley and he was absolutely excellent and I can't thank him enough for all the help he has given me and I would like you to pass on my thanks to him"

29th July 2017 | Mrs Geraldine Page

"My experience at Bristol Street Citroen Derby was cracking , because Brandon who we were dealing with listened to what we were looking for and did his best to find what would suit us, we found him very friendly and helpful."

28th July 2017 | Mrs T

"My experience at Bristol Street Citroen Derby was made even better by Brandon, who very very helpful in sorting out our new car and was very curtious through out."

28th July 2017 | Mr Michael Dennis

"Bristol Street Citroen Derby staff were good because Jason was friendly and not at all pushy, we felt like he wanted us to have the best car for our needs."

26th July 2017 | Mrs nicola Wainwright

"Bristol Street Citroen Derby were great because I was well looked after and given all the help and advice I needed . "

18th July 2017 | Mrs vera cheetham

"Bristol Street Citroen Derby were great because they werent pushy and understood my needs"

13th July 2017 | Mr ADAM Tarr

"Bristol Street Citroen Derby were helpful because ; They respected my request not to be pestered with phone calls and emails after the initial inquiry. "

13th July 2017 | Mr D

"I had a good experience at Bristol Street Citroen Derby because firstly, Chris the salesman was helpful, knowledgeable and pleasant to deal with. Secondly, we never felt under any pressure to purchase. Finally, the whole transaction was dealt with simply and our obligations and expectations clearly explained."

13th July 2017 | Mrs L

"Bristol Street Citroen Derby staff were good because they were well informed but not pressuring. "

6th July 2017 | Miss Ruth Wilkinson

"I was happy with the service at Bristol Street Citroen Derby because after explaining what l wanted, they came up with the ideal vehicle. Spot on."

29th June 2017 | Mr Michael Parrott

"I was pleased with Bristol Street Citroen Derby and would recommend them because they were very helpful n pleasing. "

24th June 2017 | Mrs sandra Abel

"The experience at Bristol Street Citroen Derby was fantastic because Brandon was great, he talked us through all of our options, and listened to exactly what we needed. He came up with a few options for us to go for, and found a perfect car. We were informed that the dealership can get in second hand cars of any model, not just Citroen, so when my partner gets a new car, which he is planning to do within the next year or so, we will definitely be going back to see Brandon."

23rd June 2017 | Miss Tessa Mcdonald

"Bristol Street Citroen Derby were helpful because the sales representative Jason Lord went beyond what I would normally have expected to ensure that he found a car that met my needs. The follow up contacts with Jason have all been positive."

15th June 2017 | Mr Michael Allsopp

"I had a great experience at Bristol Street Citroen Derby because the sale person was very good not pushy just interested in what I was asking for and tried very hard to please."

15th June 2017 | Mrs Penelope Sowter

"The experience at Bristol Street Citroen Derby was good because thay hold a wealth of knowledge about all sorts of vehicles not just what the franchise sells excellent service"

7th June 2017 | Mr Anthony Robinson

"I'd endorse Bristol Street Citroen Derby because they are a dealership you can trust and provide an excellent sales and after sales service."

6th June 2017 | Mr Stephen Manners

"I'd definitely recommend Bristol Street Citroen Derby to friends and family because the salesman jason lord made us feel special,and the process of buying was smooth and professonal."

30th May 2017 | Mr alan Long

"Bristol Street Citroen Derby were great because they make it very easy to purchase a car and even look after you after the purchase of the car and would go back any time to buy a car and go no where else"

29th May 2017 | Mr Stephen Lakin

"The experience at Bristol Street Citroen Derby was fantastic because there was no pressure and no pushy salesman, Jason Lord made the whole experience a pleasure. He was extremely helpful throughout the process and I would thoroughly recommend him and his team. My new car is great too!"

26th May 2017 | Mrs P

"I'd endorse Bristol Street Citroen Derby because more than helpful very relaxed and a lot of choice sales assistant brilliant. "

20th May 2017 | Mr Robert Stevenson

"My experience at Bristol Street Citroen Derby was memorable because relaxed comfortable. No pressure. "

17th May 2017 | Mrs Marjorie Roome

"I would not recommend Bristol Street Citroen Derby because of Ty the sale manager he is rude, vulgar argue with the customer, made a scene in the shop, i beleive he didn't like the fact that i was french. i wouldn't want anybody to be treated like i have by Ty. i do not think this person should be in sales. he has no customer service. i felt treaten, uneasy . my experience was terrible i would said unforgetable xx "

14th May 2017 | Mrs Maryse Allard-Beacher

"I'd recommend Bristol Street Citroen Derby to anyone because the sales person (Brandon) listened to my requirements and fulfilled them in finding my new car. He didn't try to sell me anything else. I have been using Bristol Street since buying my last car from them."

14th May 2017 | Miss Julie Clutterbuck

"I'd suggest Bristol Street Citroen Derby to a friend because the salesman was very helpful, ensuring that we found the car we were looking for without being pushy. The paperwork was completed efficiently as was the handover of the car. "

12th May 2017 | Mrs Karen Bussooa

"Bristol Street Citroen Derby were great because I've bought 6 cars from them now and never had any problems with them"

12th May 2017 | Mr Nicholas Yardley

"I'd suggest Bristol Street Citroen Derby to a friend because if it satisfied me it must be good."

12th May 2017 | Mrs Anne Robinson

"Excellent service and communication "

11th May 2017 | Mr Julian Hall

"Bristol Street Citroen Derby were fantastic because all my needs in one place "

10th May 2017 | Mr Michael Hall

"The experience at Bristol Street Citroen Derby was fantastic because they offered me a choice of vehicles that met my needs with a good range of finance options including part exchange of my old vehicle. Jason Lord, who was my main contact, was friendly and very knowledgeable about all of Citroen's products and went out of his way to be helpful and to make sure that I was satisfied with my purchase. I would definitely purchase from them again."

4th May 2017 | Miss Francine Smith

"Bristol Street Citroen Derby were great because the service was friendly, informative and professional"

3rd May 2017 | Mrs georgina Najak

"The experience at Bristol Street Citroen Derby was fantastic because the young man showed respect and answered all my questions very polite went back a couple of days later and got another car for my daughter "

2nd May 2017 | Mrs Wendy Coyne

"I'd recommend Bristol Street Citroen Derby because of the range of citroen cars."

30th April 2017 | Mrs R

"Bristol Street Citroen Derby were really helpful and I'd recommend them because the sales team were very helpful without pressure "

25th April 2017 | Mr David Dowler

"My experience at Bristol Street Citroen Derby was memorable because all members of staff went above and beyond to help me with my purchase. Absolutely, genuinely lovely people."

25th April 2017 | Miss Victoria Allsopp

"I'd recommend Bristol Street Citroen Derby to anyone because from the moment I arrived to after sales I was well looked after and never pressurised in to buying. Very professional manner and care for customers."

24th April 2017 | Miss Amy Unwin

"Bristol Street Citroen Derby provided a good service. However for us the collection of the car could have been much more of an event. This was, for us, a special and probably a once in a life time occasion and we had spent a considerable amount of money. A photograph and a small bunch of flowers for my wife would have been a nice touch without incurring much expense. "

22nd April 2017 | Mrs Carol Curzon

"Bristol Street Citroen Derby were great because staff were pleasant and helpful and range of vehicles avariable was good."

22nd April 2017 | Mrs Hilary Surga

"I had a great experience at Bristol Street Citroen Derby because they went out of their way to search for the car I wanted"

18th April 2017 | Rev Bernard N

"My experience at Bristol Street Citroen Derby was cracking because I think it was Brandon who looked after me, he was brilliant! He was incredibly thorough during the handover and explaining everything throughout the whole process. He was super friendly and approachable too. Blake was also fantastic, he sold me my last car and was my reason for returning! Altogether a brilliant fuss free experience, I'll definitely be coming back and would most definitely recommend other people to come here! Amazing service, thankyou!!!!"

18th April 2017 | Mrs Bianca Alton

"My experience at Bristol Street Citroen couldn't have been better. The staff went above and beyond to find the perfect car for me, especially Andrew who I can't thank enough. After a bad experience purchasing a DS3 from a small independent garage, Andrews constant reassurance put me at ease and made the process of buying a new car less stressful than I expected it to be. Will definitely be returning to Derby Citroen in the future, and wouldn't hesitate to recommend them to family and friends."

18th April 2017 | Miss Gavagan

"My experience at Bristol Street Citroen Derby was cracking because Jason lord was great to deal with. He made the whole process very easy and straightforward and not at all like "traditional" car sales! Thank you. "

18th April 2017 | Mr Micallef

"My experience at Bristol Street Citroen Derby was positive because I got the car I like "

11th April 2017 | Mrs Susan Johal

"The experience at Bristol Street Citroen Derby was great because the sales person was polite and pleasant; the vehicle fitted our requirements and it was a price we could afford"

11th April 2017 | Mr Barry Liggett

"My experience at Bristol Street Citroen Derby could have been better because lack of communication.Not responding to phone calls messages as quick as we would have liked. Still awaiting wheel repair 3weeks after purchase. We are having to wait for him to come over this way .We have no appointment as yet of which I'm not too happy about .... It would be a better idea to get someone more local to us ! 40 miles from the garage is a good distance ....Overall we are happy with the car but I've found the parcel shelf is broken. The seat had been pushed back to support it now they are in the correct position it is rattling around as the plastic clips are all broken .... Not too happy with that finding either .... Very mixed feelings and disappointed with the finishing touches . "

10th April 2017 | Mr colin Taylor

"The staff at Bristol Street Citroen Derby were good because they were not at all pushy, I have purchased from Bristol street motors before from just up the road at the main second hand department and there service was diabolical, the gentleman who dealt with us this time mr Jason Lord was superb and I will recommend any of my family, friends and colleagues to see him personally if they ever want to purchase a car. A true professional."

10th April 2017 | Mr steven Smith

"My experience at Bristol Street Citroen Derby could have been better because speak more clearly and listen to customer. If the car is not ready say so, don't rush and make the customer do the chasing and keep having to drive back and forth"

8th April 2017 | Mr Brian Legood

"Bristol Street Citroen Derby staff were good because Laura was absolutely amazing, she went above and beyond and offered excellent service from start to finish."

7th April 2017 | Miss Jade Harrison

"My experience at Bristol Street Citroen Derby was cracking because nothing is to much trouble very freindly staff and made to feel welcome"

6th April 2017 | Mr Gary Alexander

Citroen Derby

Citroen DerbyCitroen Derby
citroen

Bristol Street Motors is one of the largest motor retailers in the UK, and it offers a wide selection of new and used cars for sale at its many dealerships across the country. The dealership group prides itself on generating a high volume of sales each year which are a result of its excellent customer service. Whatever your requirements, Bristol Street Motors offers a team of dedicated sales executives who are approachable, knowledgeable and willing to help.

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93 of Citroen Derby customers who bought a vehicle would recommend them to a friend