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100 reviews of Citroen Liverpool

These reviews were collected by JudgeService.com, an independant car dealer review website.

100

Reviews of Citroen Liverpool

91

Overall satisfaction

91

Would recommend

"I have contact Lookers, heard promises but no action, the warranty/service book, has not been filled in, no interest shown by sales or management."

25th October 2016 | Mr B

"I'd recommend Lookers Liverpool Citroen to anyone because of their all round quality service at a great price."

23rd October 2016 | Mr Andrew Bradshaw

"Lookers Liverpool Citroen were helpful because the sales person shauna was really helpful and a pleasure to work with she made the whole process easy "

20th October 2016 | Mr Brian Hunter

"My experience with Citreon was exceptional. Mike was so helpful through the whole experience, he explained everything in great detail and I was left feeling confident in the car, the deal I was taking out and in your company as a whole. Mike kept in contact through the whole experience and even got back in touch after I had the car for a few days to make sure everything was running smoothly. He is a credit to the Lookers franchise."

20th October 2016 | Miss Jade Amelia Wilkinson

"My experience at Lookers Liverpool Citroen was cracking because I was put at ease, all of my questions were answered and everything was explained! Thank you mike for everything "

17th October 2016 | Mrs Kathryn McDermott

"Really good service, everything we agreed on before picking the vehicle up was done. It was very stress free. "

15th October 2016 | Mr Stuart Lee

"I'd recommend Lookers Liverpool Citroen because the service was very friendly and efficient the salesperson had a good knowledge of the vehicle. And was very professional ."

13th October 2016 | Mr Blackhurst

"My experience at Lookers Liverpool Citroen was extremely good, but the branch is closing this coming Friday and therefore cannot recommend people for future custom."

11th October 2016 | Mr Derek Bolt

"I'd recommend Lookers Liverpool Citroen to a friend because I had an excellent experience here, the salesman Daniel Harrild was excellent, patient and professional. He took time to find the car for me which involved sourcing the car from Sunderland and bringing it to Liverpool for me. He communicated effectively at every process and also explained the finance to me very clearly. On receiving the car he went through every bit of the car with me and electrics making sure I was completely happy and understood everything. In addition to this he rang me the following day to ensure I was happy with the car. Buying my first new car was a daunting experience and I was nervous and I couldn't recommend Daniel anymore. I visited quite a few garages whilst looking for my car and not one measured up to the service provided by lookers Citroen. Sincere thanks and appreciation to him. His manager Richard also was excellent. Overall more than satisfied with my experience. Thank you. "

7th October 2016 | Miss Ciara Farrell

"I would not recommend Lookers Liverpool Citroen because the service record of the car was incomplete car has been poorly prepared "

4th October 2016 | Mr William James

"I'd definitely recommend Lookers Liverpool Citroen to friends and family because they was brilliant in every way. I even got a free jar of Marmite!!! "

29th September 2016 | Ms Caroline Thomas

"My experience at Lookers Liverpool Citroen was cracking because Daniel Harrild was was very good at his job and made the whole experience very pleasurable "

27th September 2016 | Mr Eric Graham

"."

26th September 2016 | Mr Ste Carter

"I'd endorse Lookers Liverpool Citroen because Their Service Was Prompt And If I Lived Closer I'd Use Them. "

23rd September 2016 | Mrs Joanne Marshall

"I refer to my review posted on trust pilot https://uk.trustpilot.com/review/www.lookers.co.uk and have since spoken to Daniel , regarding a possible brake issue on the car. I am hoping that this gets resolved should it turn out that the vehicle does have a problem after I have had them inspected by kia next week. The service that I have received has been great, and I have no reason to doubt that it will continue. Daniel Harrild could not have been more helpful and is a credit to the dealership."

23rd September 2016 | Mr Andy Hall

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22nd September 2016 | Mr Andrew Bruen

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22nd September 2016 | Mr Jay Sumner

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22nd September 2016 | Mr Philip Downey

"The experience at Lookers Liverpool Citroen was fantastic because we felt David the sales assistant made the buying experience very personal. We were given a full explanation of the car, finance packages and felt we could discuss all options to get the best deal possible."

20th September 2016 | Mr Stewart Langford

"Lookers Liverpool Citroen were great because The sales person left us alone to look around the cars until we were ready to talk to him, very pleasant to deal with, "

20th September 2016 | Mr Mark Bushell

"Lookers Liverpool Citroen staff were good because I received friendly, efficient service that actually went far beyond my expectations (eg providing me with a personalised walk-round video of the car I was interested in). I found them extremely professional and courteous and felt I got a really good deal on a great car. Their servicing team (both reception staff and mechanics) is also excellent, so I am delighted to continue my six-year association with Lookers."

20th September 2016 | Mr Anthony Stocks

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20th September 2016 | Mr Peter Wood

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20th September 2016 | Mrs Tracey McQueen

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20th September 2016 | Mr Stanley Howard

"I'd recommend Lookers Liverpool Citroen because had 2 great experiences and will continue to buy cars from their as long as the service keeps to the stadard we recieve and we dont recieve and annoyance if the cars experience any problems. So far they have been ace and Dan has been a really helpful salesman, very knowledgable, honest and not pushy which is rare to find. He is an asset to Lookers."

16th September 2016 | Miss Alana McKeown

"Lookers Liverpool Citroen staff were good because they listened and weren't pushy "

16th September 2016 | Miss Laura Thomson

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15th September 2016 | Miss Patricia Prince

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15th September 2016 | Mrs Tracy Crookall

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15th September 2016 | Mr Stephen Hurst

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15th September 2016 | Mr Andrew King

"Purchased elsewhere and was given a 'just add fuel' deal."

15th September 2016 | Mrs Elizabeth Thomson

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15th September 2016 | Mr Garry Watters

"The salesman sent me video of the car, i looked and liked it.I would like to come in and test drive, however, i feel that if i come in and have a test drive that i will feel pressured/pushed to purchase it."

15th September 2016 | Mr Mr Easby

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15th September 2016 | Mr David Pike

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15th September 2016 | Mr Mark Gosling

"I'd suggest Lookers Liverpool Citroen to a friend because your salesman Daniel Harrild was so helpful in showing us around and answering all the Questions we asked. I will give him 12 out of 10"

12th September 2016 | Mrs Mary James

"I was pleased with Lookers Liverpool Citroen and would recommend them because Michael Mannheim was amazing in explaining everything and ensuring I was completely satisfied with my purchase. "

12th September 2016 | Mr Dan Sergeson

"My experience at Lookers Liverpool Citroen was memorable "

9th September 2016 | Mrs Lynda Mason

"Lookers Liverpool Citroen were fantastic because They Were Very Helpful In helping choose the perfect car"

7th September 2016 | Mrs Sarah Hughes

"I would recommend Lookers Liverpool Citroen to friends and family because of my experience with them. First Class."

7th September 2016 | Mr David Lewis

"My experience at Lookers Liverpool Citroen was memorable because the staff were very helpful and informative. Nothing was too much trouble. "

31st August 2016 | Mr Williams

"I'd endorse Lookers Liverpool Citroen because they offered efficient and friendly service."

31st August 2016 | Miss Ruth Barrowclough

"I would recommend Lookers Liverpool Citroen to friends and family because their service is second to none"

31st August 2016 | Mrs Jane Fallows

"I would recommend Lookers Liverpool Citroen to friends and family because all the staff are extremely helpful and pleasant and efficient "

30th August 2016 | Mrs C

"The experience at Lookers Liverpool Citroen was fantastic because they Done everything asked of them"

30th August 2016 | Mr Peter Orr

"I would recommend Lookers Liverpool Citroen to friends and family because of the prompt, courteous and non-pressured way I was dealt with"

30th August 2016 | Mr John Howard

"My experience at Lookers Liverpool Citroen was positive because they put me on to lookers chester"

30th August 2016 | Mr Brian Smith

"I'd recommend Lookers Liverpool Citroen to anyone because Keith the sales man is a top man - no problems - done as required - quick and easy!!!"

30th August 2016 |

"The experience at Lookers Liverpool Citroen was great because the salesman Mike Mannheim was very good as he didn't rush us at all. He went through the whole process and gave us options to look at. We got a car from Lookers and are very, very happy with the whole process. We have had a few technical questions about the car and Mike has been more than helpful."

24th August 2016 | Mr Ian H

"I would not recommend Lookers Liverpool Citroen because as I already said I was told I could get a better part ex deal if I called at dealership"

22nd August 2016 | Mr Ste Carroll

"I'd recommend Lookers Liverpool Citroen to anyone because the member of staff, Hayley, who dealt with us was really friendly and informative. We are very pleased with our purchase."

20th August 2016 | Mrs Angela Bond

"My experience at Lookers Liverpool Citroen was cracking because Colin was great all the way through the process. Made it quick (which was important to me) and easy. "

18th August 2016 | Mr Peter Rowland

"I had a great experience at Lookers Liverpool Citroen because the sales team where brilliant, so professional, friendly and helpful. "

18th August 2016 | Miss Terri Pratley

"I'd definitely recommend Lookers Liverpool Citroen to friends and family because Very helpful, not pushy and just got the job done "

16th August 2016 |

"The experience at Lookers Liverpool Citroen was great because . I've probably told you above, I always have the greatest confidence in coming there for my servicing etc. I always feel I am kept in the picture and dealt with professional courtesy."

15th August 2016 | Mr Richard Parker

"I would not recommend Lookers Liverpool Citroen because i felt that the sale was more important than the customer and common courtesy. "

12th August 2016 | Dr Julie Sealy

"The experience at Lookers Liverpool Citroen was great because ,past experience, always went out of your way to make sure I was happy with service, treated with professionalism and made welcome everytime. Highly recommend"

9th August 2016 | Mr Darren Westwood

"I'd endorse Lookers Liverpool Citroen because i think i came away with a great deal much better than i exspected. Thanks. And i dont see why friends and family cant get the same deal. "

9th August 2016 | Mrs Linda Olsen

"Travelled from S Wales to check, pay for and drive away pre-reg Citroen C3 Picasso. Took 6 hours to get there by car, 3 trains and 400 metre walk through rain to arrive on time for appointment at 3 pm. Had to wait 50 minutes for salesman. Rushed test drive, rushed paperwork, all about optional extras on car. 14 signatures needed, no confirmation of my details. That evening discovered no owners handbook or service requirements provided in documentation. Phoned garage next morning, told it would be sent to me in next week. After driving 150 miles to home, found that wrong address put on all documentation. Phoned and emailed garage, told it would be corrected in next few days. Still waiting for handbook, service requirements and amended documents 10 days later. Very pleased with car, excellent value for money but sales admin and follow up very poor."

8th August 2016 | Mr Graham D

"I would recommend Lookers Liverpool Citroen to friends and family because you can trust the easy to talk to staff who put a deal together to suit your pocket "

7th August 2016 |

"I'd definitely recommend Lookers Liverpool Citroen because the salesperson David was really helpful and informative, without being off puttingly pushy"

5th August 2016 | Mrs W

"I'd definitely recommend Lookers Liverpool Citroen to friends and family because they take an interest in your needs and seek to deliver the right deal to meet those needs. "

4th August 2016 | Mr Lee Chadwick

"The experience at Lookers Liverpool Citroen was good because there was a wide range of cars for me to look at. I felt looked after from start to finish and David was extremely knowledgable and helpful and an outstanding salesman. "

4th August 2016 | Miss Claire Chambers

"I was happy with the service at Lookers Liverpool Citroen because it was a great service and things were done quickly and easily. Great range of choices and all the staff couldn't be more helpful."

3rd August 2016 | Mr David Lang

"I'd definitely recommend Lookers Liverpool Citroen because The great deals, the friendly staff, attention to detail and could not be more helpful."

1st August 2016 | Mr Thomas McHugh

"The experience at Lookers Liverpool Citroen was excellent because Colin, the salesperson took the time to keep me informed about the car and was flexible to my needs. I was provided with a top class level of care and a lot of time was taken to explain the ins and outs of how the car functioned. I cannot recommend lookers highly enough, especially Colin who was a great salesperson."

27th July 2016 | Dr H

"I'd definitely recommend Lookers Liverpool Citroen to friends and family because excellent service before purchase and during handover etc"

26th July 2016 | Mr Ken Andrew

"Lookers Liverpool Citroen were great because they couldn't do enough for me and helped me over come a couple of minor issues."

22nd July 2016 | Mr Daniel Brookes

"I'd definitely recommend Lookers Liverpool Citroen to friends and family because prompt response from staff good deal"

15th July 2016 | Mr Ken Andrew

"I was pleased with Lookers Liverpool Citroen and would recommend them because every thing is spot on, and i could not be happier."

14th July 2016 | Mr Ian Glassey

"I'd recommend Lookers Liverpool Citroen because the staff and Colin in particular, were excellent and very professional. A credit to the company."

13th July 2016 | Miss Deborah Simon

"The experience at Lookers Liverpool Citroen was good because they dealt with me fairy and honestly "

12th July 2016 | Mr John Doyle

"Friendly service everything well explained. Sale person not too pushy "

11th July 2016 | Miss Sarah Crompton

"I was pleased with Lookers Liverpool Citroen and would recommend them because my service has been truest exceptional for the past 3 years. My salesperson Colin is a true credit to the team. I moved to London 2 years and still go to Liverpool to get my car serviced and get my new one. I will continue going to Lookers Liverpool no matter where in the country I am."

11th July 2016 | Miss Emily Butcher

"My experience at Lookers Liverpool Citroen was positive because they done everything professionally and without fuss"

8th July 2016 | Mr Andrew Doyle

"Lookers Liverpool Citroen were really helpful and I'd recommend them because no hard sell, but lots of help and advice."

7th July 2016 | Miss W

"Lookers Liverpool Citroen were fantastic because the staff are friendly and welcoming, the premises are clean and bright. The forecourt is rather cramped, making it difficult to look at some cars, the sales people are helpful and are on hand to give advice if you want it, but they leave you to browse around without feeling you are under pressure to buy. The customer definitely comes first at Lookers and we are delighted with our car and very happy with the way we were treated and more importantly, delighted with our car!"

5th July 2016 | Mrs Susan Griffiths

"I was pleased with Lookers Liverpool Citroen and would recommend them because The sales person I dealt with Mike Mannheim was superb. He explained everything to me and looked after me very well."

3rd July 2016 | Mrs Edith Ryan

"My experience at Lookers Liverpool Citroen was positive because the whole experience was very pleasant and informative"

3rd July 2016 | Mrs Angela Taylor

"Lookers Liverpool Citroen were great because of the excellent customer service I received."

2nd July 2016 | Mrs Lynne Stanley

"My experience at Lookers Liverpool Citroen could have been better because company policy so binds the sales staff that they still take you through add on sales even when specifically asked not to. Being offered a trade in price 1k below other dealers against a vehicle whose price was fixed by no more than an obvious ploy. Considering I had come to buy a specific vehicle from some distance you nearly lost the deal from lack of flexibility. Hard work."

2nd July 2016 | Mr Mathew Hill

"Lookers Liverpool Citroen were fantastic because the sales staff was not pushy and very helpful "

30th June 2016 | Mr C

"I'd recommend Lookers Liverpool Citroen to a friend because they had a good selection of cars and our sales person wasn't pushy. "

29th June 2016 | Mrs Gemma Morris

"I'd endorse Lookers Liverpool Citroen because they are friendly, helpful and above all professional from beging to end. Colin couldn't have done more to keep us informed and made the transaction a pleasant experience. Thank you."

28th June 2016 | Mr Christopher Greenway

"I'd recommend Lookers Liverpool Citroen to a friend because, from inception of the purchase to completion, everything was done by Mr Colin Smith in a very relaxed and professional manner. Everything about the buying process was explained to me very expertly. At no time did I feel pressured into completing the purchase."

28th June 2016 | Mr Robert Pulman

"I'd endorse Lookers Liverpool Citroen because of their first class customer service. Our sales consultant went above and beyond the call of duty."

28th June 2016 | Mr Johnson

"The experience at Lookers Liverpool Citroen was fantastic because the sales guy David Wilcox made the whole experience a pleasure his customer service is second to none and he exceeded my expectations by purchasing a specific air freshener in his own time and staying past his finish time to handover my car ! He also took an interest in what my needs were and made sure I was 100% happy before I purchased my car no pressure at all "

28th June 2016 | Miss Marie Heaps

"I wouldn't go out of my way to recommend or not recommend Lookers Liverpool Citroen - my experience was just average. "

28th June 2016 | Miss Laura R

"I'd recommend Lookers Liverpool Citroen because I was treated extremely well and felt very warming in the showroom Daniel Harrold was my sales executive and was very attentive.."

27th June 2016 | Mr Gerald Priestley

"I'd recommend Lookers Liverpool Citroen to a friend because the staff were very friendly and helpful couldn't do enough for me."

24th June 2016 | Miss Lily-Mae Lomas

"My experience at Lookers Liverpool Citroen was positive because I was given all the assistance necessary "

24th June 2016 | Miss ABBIE B

"The experience at Lookers Liverpool Citroen was fantastic because the sales person Daniel was a true professional and really easy to deal with and the cars were excellent "

22nd June 2016 | Mrs Christine Bushell

"I had a great experience at Lookers Liverpool Citroen because they found me the car I wanted the price I wanted to pay and the customer service was even better than the first time, when it is time to renew my car I will be coming back to Citroen Liverpool."

22nd June 2016 | Mr Stephen Fearon

"I'd suggest Lookers Liverpool Citroen to a friend because the service was as good as it gets"

17th June 2016 | Mr Kenny Gray

"Lookers Liverpool Citroen were great because. to be honest I saw the car on the website, it could have been anywhere and thats where I would have gone. On arrival Hayley approached me immediately, moved the car, took me for a test drive & dealt with me in a relaxed professional manner throughout the transaction"

13th June 2016 | Mr Paul Chapman

"Lookers Liverpool Citroen were great because there was NO pressure from the sales reps, they just let us roam around looking at the cars we wanted to look at and when we decided to choose the car we eventually bought, the rep was very helpful and made us feel at home and relaxed and the whole experience was easy and pleasant."

10th June 2016 | Mr Paul Lindsay

"The staff at Lookers Liverpool Citroen were good because I have always had great service from the sales team to and especially the service department. "

9th June 2016 | Mrs Hilary Tetlow

"I was pleased with Lookers Liverpool Citroen and would recommend them because the salesman was really helpful and informative without pushing me to make decisions I wasn't happy with. Buying a new car can be stressful but Dave made me feel relaxed and made everything so much easier. Would definitely use again or recommend to family and friends."

7th June 2016 | Miss H

"I'd suggest Lookers Liverpool Citroen to a friend because they have amazing customer service and they make sure you have all the information you need "

7th June 2016 | Miss Lucy Pascoe

"I'd recommend Lookers Liverpool Citroen because They go out there way to help you"

6th June 2016 | Mrs Fleur Tanner-McDonough

Citroen Liverpool

Citroen LiverpoolCitroen Liverpool
 

With a heritage to parallel the brands we supply, the Lookers Group has grown through a combination of innovation and investment, to offer one of the most modern retail experiences in the UK today.

Our extensive portfolio allows access to a wide range of new and approved used cars from 31 major car manufacturers, as well the most desirable vans and competitive leasing contracts.

You can be assured of an industry leading experience delivered through our committed approach to customer care. Starting with your initial enquiry, our mission of "Customers for Life" is demonstrated in everything we say and do. This is integral to the values of the company and as a result our sales specialists are helpful, knowledgeable and always happy to answer any questions. Should you decide to purchase one of our quality vehicles, they will also be able to advise you on the variety of financial options available.

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91 of Citroen Liverpool customers who bought a vehicle would recommend them to a friend