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These reviews were collected by JudgeService.com, an independant car dealer review website.
"I was pleased with Renault Romford and would recommend them because first impressions - Monica on the front desk was very helpful and Peter was an excellent salesperson. There was no hard sell, just plenty of choice and an understanding of what we were looking for. Very eager to please - nothing was too much trouble."
"Dan Bedford has been very good to deal with. We came a long way and he made us feel really welcome. We were given a tour of Boston with commentary whilst being chauffered to the local bank. Dan made us feel important and we would not hesitate in buying from Vertu Honda again in the future because of him."
"I had a great experience at Renault Watford because i done great deal buying this new car!! Captur is the best!! "
"The experience at Sandown Mercedes Benz of Poole was good because all the staff are so lovely and helpful and thorough with all the information required . I felt extremely welcomed and looked after ."
"I'd definitely recommend H Mitchell Car Sales because they always offer an excellent service. "
"Taggarts Jaguar Glasgow were great because nice to deal with."
"I'd suggest Lomond Audi Edinburgh to a friend because the team are extremely helpful, very knowledgeable and are willing to do their best to meet your needs. Whilst on this occasion we are not proceeding, with his is purely down to our budget and nothing to do with the excellent service provided. Will defo come back if our circumstances change. "
"Every aspect of service was exemplary. From the practical coffee to the personal attention, particularly the straightforward way the sales presented all the options. I have dealt with Audi on several occasions in the past, but was impressed with the attention to detail from the team I dealt with, their enthusiasm for the product was impressive. In fifty years of buying cars, it was far and above my best experience. Don Wilson, Pickering"
"I'd recommend Carbase Bristol to anyone because great car choice, excellent service"
"The sales person,,Hasan at Bristol Street Nissan Northampton was professional and very reassuring. He was patient and explained and answered all my questions "
"My experience at Manchester Audi could have been better because, I felt the salesman wasn’t interested in trying to come up with a deal, to be offered £21k for a 12 month old C250d when the pcp was £18k after 4 years. He even said it seemed very low. But I never received a call back after I asked if he could double check...."
"The experience at Magna Mazda Christchurch was great because everything i needed was catered to."
"I'd recommend Lookers Volkswagen Carlisle because they offer a very good range of vehicles for motability"
"My experience at Stoneacre Stafford was positive because I was made to feel welcome. Nice waiting area & coffee. I wasn't made to feel pressured. A good finance package."
"My experience at Lookers Selly Oak Vauxhall was cracking because always made to feel welcome and treated with the upmost respect, I can not fault Lookers selly oak in any department. Top work from all concerned. "
"I'd definitely recommend Farnell Land Rover Bury to friends and family because overall service experience was excellent"
"I would not recommend Lookers Ford Guiseley because they did not do what they said and were not ready for our booked appointment or even expecting us and offeted little help at all or apology!"
"I had a great experience at Lookers Harrogate Skoda because they are helpful."
"I'd endorse Lookers Audi Basingstoke because although they were unable to help me because I physically cannot afford to buy anything that fits my needs with four rings on the front, I think my dad would benefit from their quality of service. I just wish I could afford to buy one too."
"I had a great experience at Vertu Volkswagen Lincoln because they werevery poli They're was no pushy salesmen, just a great polite and courteous friendly team. "
"I'd recommend Pentagon Sheffield Parkway because the friendly staff"
"Linley & Simpson Roundhay were really helpful and I'd recommend them because they will listen to the type of tenant you are looking for, not just accept the first applicant."
"I'd definitely recommend Lookers Volkswagen Newcastle to friends and family because it was the best experiences of buying a car. It was a surprise car and I wanted to take it home by 3pm before my son comes home from school Gavin showed me the car at 11am and I drove it off at 2Pm Couldn’t be more happier Thank you lookers and mostly thank you Gavin. "
"I'd recommend Lookers Teesside Volkswagen because they look after you Jonny Elliott a pleasure to do business with "
"I'd recommend Stoneacre Liverpool because they were very helpful and weren’t pushy trying to sell me extra things or something I didn’t want. Very professional "
"I'd definitely recommend Sinclair Volkswagen Swansea to friends and family because my and I received a very good standard of service from Ross Axworthy"
"Because Craig was so easy to deal with, he listen to what both of us were looking for and matched us to a car. Great customer service!"
"The staff at Lookers Guildford Skoda were good because they were attentive and courteous."
"My experience at Richard Hardie Sunderland was cracking because, the salesperson looked upon the customer as a new client and was very attentive and cared about what he was doing. "
"My experience at Bristol Street Citroen Nottingham was positive because the sales person Dil was very knowledgeable and friendly he got me a good deal and explained everything. He kept in contact with me and ensured I was happy through every step until my car was handed over. "
"I'd suggest Lookers Land Rover Colchester to a friend because great new location very helpful and informative staff"
"Lookers Blackburn Volkswagen were great because Kyle was very helpful and dealt with done servicing issues we had swiftly. It was a shame he was let down by the servicing department though who hadn't put the oil cap on properly so we later discovered oil had gone all over the engine. Kyle got back to us quickly though once we brought it up"
"I'd recommend Now Vauxhall Heathrow to anyone because the staff are very helpful - particularly Chris the manager and Lee the sales person. The level of customer service that I experienced was to a very high standard and the team have kept in touch with me through the process to purchasing a new vehicle. "
"I was pleased with Peter Vardy Vauxhall Motherwell and would recommend them because of their aim to provide the best quality service and going out of their way to meet your needs."
"My experience at Wilson & Co Chorley was cracking because the purchase went through as described with no negatives Thanks"
"Snows Suzuki Basingstoke staff were good because there was prompt response to my questions and the salesperson was knowledgeable of the vehicle. I feel that the exchange of this little used car was fairly priced and the delivery was good as new. "
"I'd endorse Harratts Pontefract because, they have serviced my car since new. And the staff are friendly and very professional. Things are explained in an understanding way. They are very helpful. All work carried out is to a very high standard."
"The experience at Peter Vardy CarStore Glasgow was fantastic because the overall experience was exceptional from start to finish. Made very welcome and was given a customer experience of highest quality. On site facilities are first class and a great bit for the kids to go to while the staff done everything they could to ensure that the whole experience was comfortable and without pressure. An absolutely fantastic experience. "
"My experience at Peter Vardy CarStore Glasgow was positive because the service from choosing a car to picking it up was second to none, also the standard of all the cars was one of the highest I’ve seen."
"I'd definitely recommend Bristol Street Ford Gloucester to friends and family because friendly helpful service"
"I'd definitely recommend Vertu Honda Sunderland to friends and family because the customer service from Faye was fantastic and everything was easy. No hassle at all! Will definitely be returning in the future for my next purchase! "
"Snows Toyota Waterlooville were helpful because salesman immediately identified best way of disposing of 2 vehicles as part exchange/scrappage."
"My experience at FG Barnes Vauxhall Guildford was positive because Ian Is experienced and delivers what he says he will "
"I would not recommend Lookers Selly Oak Vauxhall because their finance was far to expensive with no negotiation. Take it or leave it so we left it and funded it yourselves. Spoilt the whole experience. Salesman was good but could not help!"
"I was happy with the service at Harratts Volvo Wakefield because they are extremely helpful and thirough."
"The experience at Lookers Blackburn Volkswagen was great because of the overall professionalism of the service provided."
"My experience at SIMS Suzuki was positive because the salespersons were very helpful in a professional matter and we have always got good service from them "
"Bristol Street Ford Durham were helpful because they make you feel welcome."
"Lookers Ford Sunderland staff were good because sales person was very helpful and polite although I did not go through with the purchase"
"I'd suggest Lancaster Land Rover Burnham to a friend because they took the effort to look for the spec of car that I was looking for, and came back to me with details of a couple of cars."
"I'd recommend Linley & Simpson Saltaire to anyone because they were very efficient and very helpful"
"I'd recommend Lookers Ford Chelmsford to anyone because the salesman (Danny Batchelor) tried hard to accomadate my needs/requests going so far as to arrange a spare tyre and reserving the car without deposit so my wife had a chance to view the vehicle. Overall good service. "
"Felt completley at ease with alan. "
"I'd suggest Peter Vardy MINI Edinburgh to a friend because they have sent me information that will lead me to making a purchase soon"
"My experience at Now Vauxhall Kingston was positive because the all round attitude and helpfulness of the staff made what is a fairly large decision/purchase quite straightforward and hassle-free"
"We were dealt with exactly as you would hope to be dealt with by a car dealership. Nothing was too much trouble, and the preparation of the car was excellent. Thank you very much"
"My experience at Wilson & Co Bolton could have been better because the handover was rushed and I didn’t feel comfortable wanting to check over the car as I’d wished. I think the sales person should make time and insist everything is looked over not just skimmed over. Interior - hidden under the mats was a lump of food not cleaned up which now smells. Exterior - I was informed work had been completed, it hadn’t. Luckily I noticed it before taking possession of the car. It was not hard to notice which made me lose confidence in the dealership. The work was then actioned and apologies given but it should have been checked in the first place. There was another issue which has now been resolved thankfully but only after I made several calls. It would have been nice if someone just took took the initiative to say we will sort it, without me having to make all the calls and feel awkward about it. Credit to the man in service department, I think his name is Craig. He was extremely pleasant, made me feel he wanted to help and actually made every effort to make my experience as hassle free as possible. Thank you to him. He turned what was becoming a frustrating experience in to a happier one. "
"I would not recommend Stoneacre Doncaster Barnby Dun Road because it has now been 2weeks since I purchased the car, and I am still waiting for someone to get intouch with me about the spare key, after sales service is none existent here, this needs to be improved in my opinion."
"I'd recommend DM Keith Skoda Huddersfield to anyone because I have always found them willing to accommodate my needs with regards vehicles. "
"Harratts Mitsubishi Darton were fantastic because there is no pressure to buy a car they let you take a test drive in the car your interseted in. After the test drive they ask is the car everything you was expecting if i had said know i could have just walked away but i new this was the write car in 3 years al be changing me car so there is a good chance al be going back."
"I have bought 2x cars for my sons from here and the dealer was very friendly/professional and went above and beyond to find these Cars for me and was not at all pushy or insistent but gave me the time to look at all the options and wait for when I was ready to commit. Very easy to deal with and I think I got a good deal--Excellent Customer service...well done."
"I'd definitely recommend Bristol Street Vauxhall Sunderland to friends and family because The service offered was outstanding. They arranged delivery to Bristol and ensured customer satisfaction fro initial interest to post delivery. "
"Great staff/vehicles but unfortunately I was too tall to fit in a transporter due to the bulk head stopping the seat from moving back."
"Lookers Yardley Vauxhall were helpful because NO PREASURE SALESMAN TALKED ABOUT THE CAR AND GAVE GOOD INFORMATION"
"The staff are very friendly and knowledgeable. Everything is explained so even if you are not technically minded it is understandable. Time and dates are flexible for your convenience. So much says go Harratts and I intend to stay with them too."
"The experience at Harratts Pontefract was good because the service was proffesiobal and friendly"
"I'd definitely recommend Vospers of Marsh Mills to friends and family because the staff are really welcoming and explain everything in detail, it made buying my first nice car a pleasure!, they went above and beyond to do everything they could to get the finance at the right price for me."
"I'd recommend Lookers Renault Newcastle because the give u a good custermer service "
"I would recommend however, deals for new cars are poor at the moment compared to other garages in the VW group. Even though the over all cost of the cars are actually cheaper, they need higher deposit contribution or they will miss out to their sister companies Skoda and Audi as they are really pushing the new cars with over £1500 dealer contribution. Shame really as the staff and the garage itself are great and very welcoming much nicer than the Audi garage up the road. Would have 100% bought from here if the deal matched up to equivallant cars from either Audi or Skoda. Maybe next time...."
"I'd recommend County Garage Ford to a friend because they were all helpfull from start"
"Lookers Ford Braintree were helpful because excellent service, no waiting, very polite. A pleasure to deal with!"
"I'd recommend Peter Vardy Vauxhall Aberdeen to a friend because of good prices and range."
"I'd suggest Manchester Audi to a friend because it was a great service and I had every option available explained to me perfectly."
"I was pleased with Lookers Chester Nissan and would recommend them because friendly staff and no hard selling "
"I would not recommend Lookers Audi Guildford because the staff member I dealt with wasn’t very personable, fairly pushy and no courtesy after I informed him I wasn’t going ahead with the sale "
"My experience at Volkswagen Van Centre Guildford could have been better because it was indifferent. I was however looking for information regarding older vehicles so this has to be taken in perspective."
"My experience at Harratts Pontefract was memorable because they were really helpful and Dave who helped me went that extra mile for me . Ty for that dave "
"I'd recommend Cartime because of the friendly service and the quality of their stock. However, the production of confirmation of release from fleet financing arrangements is a bit slow."
"Chapelhouse St Helens were great because as soon as I arrived on site I felt relaxed .no salesperson trying to pressure you into buying a car like at some showrooms I have visited previously.I bought my car on finance this is the first time I have ever done this and everything was explained extremely well . Everything the salesman said would be done to the car was done ie valeted washed externally and some mechanical work carried out The overall experience was very good and I wouldn't hesitate in recommending chapel house to family and friends in the future"
"I would not recommend Lookers Yardley Vauxhall because I enquired about a car online. The car then had an under offer banner placed over the advert. I received a phone call in the morning to which I asked if the price could be looked at because we were cash buyers. The person on the phone said he would ask and phone me back. several hours later I chased the call up and was told the car had been sold at the full price. Disgraceful service."
"My experience at Peter Vardy Vauxhall Aberdeen could have been better because they could have sold me a better car in the first place"
"The experience at Stoneacre Stoke was fantastic because the sales executive we dealt with (Jake Thomas) took time to explain all the purchase options and also made my wife and myself very welcome we were shown around the car that we had gone to see and allowed to take the said car for a test drive on our own so there was no sales pressure . all questions were answered where needed a very professional team (well done). "
"I'd definitely recommend Lomond Audi Ayr because they made the whole buying process simple."
"the garage has a good servicing bay."
"The staff at Bristol Street Skoda Darlington were good because pleasant friendly attitude"
"The staff at Lookers Guildford Volkswagen were good because they were friendly and professional. Ashley was fantastic, full of knowledge and honest advice which was very appreciated. He made the whole experience very easy - we bought the car as a surprise for our daughter and Ashley's acting skills on the handover were superb! He made sure her experience was one that she will never forget - thankyou for caring and making the effort to ensure a true surprise. Overall very happy! "
"I'd recommend Lookers Ford Sheffield to a friend because there’s a good choice of veichles at good prices plenty to choose from. "
"I'd definitely recommend Bristol Street Renault Exeter because Iain Boulter the salesman that I dealt with was very professional throughout the whole process."
"The salesperson was polite and knew the finance packages and available options thoroughly. When I picked up the car everything was well prepared and he explained all the controls etc in great detail. However, when I was making my mind up whether or not to purchase the car, he did say that it had blind spot detection and how convenient this option was and how it helped when driving. After all the excitement of picking up the car was over and I had it home learning the controls by myself, I soon discover that the car does not have this option. I really should have checked all these when picking up the car but completely forgot. "
"I'd endorse Peter Vardy Vauxhall Kirkcaldy because great company, friendly and helpful staff"
"Everyone was friendly and always had time to talk to you. They also did everything they could to get the best deal."
"My experience at Harratts Mitsubishi Darton was cracking because Mark who I bought the car with was very professional and the car is exactly what I wanted."
"I had a great experience at Linley & Simpson Wetherby because Steve and his team worked together to secure a new tenant quickly and without fuss. "
"I was pleased with Now Vauxhall Hayes and would recommend them because of their attentive service and willingness to accommodate our needs"
"Baylis Vauxhall Rosson Wye staff were good because they kept me informed all the time they were efficient and courteous "
"I'd suggest Arthurs of Newtown to a friend because Friendly and professional service"
"The experience at Bassetts Honda Swansea was fantastic because I felt valued"
"I'd recommend Sandown Mercedes Benz of Basingstoke to a friend because it’s a very good brand!"
"I'd recommend Lookers smart of Worcester to a friend because it gives a sense of belonging to the greater family of Daimler and as a long standing owner of Mercedes-Benz cars there is a feeling of great satisfaction of driving the best cars in the world."
"I'd suggest West End Garage Edinburgh to a friend because they did what I would expect & there was no hard sell."