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100 reviews of Drive Vauxhall Bury St Edmunds

These reviews were collected by JudgeService.com, an independant car dealer review website.

100

Reviews of Drive Vauxhall Bury St Edmunds

88

Overall satisfaction

88

Would recommend

"I'd endorse Drive Vauxhall Bury St Edmunds because they have a good selection at a good price"

5th December 2017 | Mr Paul W

"The experience at Drive Vauxhall Bury St Edmunds was great because . Tracey the sales lady was friendly and efficient. New her job well and handover was smooth. "

4th December 2017 | Mr Gavin Hale

"I'd recommend Drive Vauxhall Bury St Edmunds to anyone because THEY OFFER FRIENDLY SERVICE AND ARE ALWAYS READY TO HELP THE CUSTOMER GET THE BEST DEAL FOR THEIR MONEY"

4th December 2017 | Mr R

"I'd definitely recommend Drive Vauxhall Bury St Edmunds to friends and family because Sophie Rose was brilliant with her customer service and resolved all the issues personally and professionally."

27th November 2017 | Mr Simon C

"The staff at Drive Vauxhall Bury St Edmunds were good because they have always been helpful and cheerful"

26th November 2017 | Mr Turvey

"I would recommend Drive Vauxhall Bury St Edmunds to friends and family because the sales staff that dealt with me Dan Harold and Sophie Rose were excellent, very professional and at no time did they pressurise me. They were extremely helpful and I even managed to purchase a car I never thought I would be able to, a big thank you to Dan and Sophie and a wee mention to the rest of the team as they are always very polite. Will be back again but hopefully not for a few more years."

20th November 2017 | Mr Robert O'Neill

"Drive Vauxhall Bury St Edmunds were really helpful and I'd recommend them because my unusual customer circumstances were never deemed to be an issue & every obstacle was addressed & overcome with positivity. I would especially like to mention Tracey Young who saw this sale through from enquiry to car car collection for her professionalism, her knowledge, kindness & commitment. "

20th November 2017 | Mrs Rice

"The experience at Drive Vauxhall Bury St Edmunds was good because they have given us good customer service and fantastic aftercare ."

17th November 2017 | Mrs Kristi Pearson

"The experience at Drive Vauxhall Bury St Edmunds was great because Alan (my salesman) was very helpful and accommodating before, during, and after my purchase. All the dealership employees displayed a positive & friendly attitude at every turn. "

11th November 2017 | Mr Timothy B

"I would not recommend Drive Vauxhall Bury St Edmunds because I drove from Leicester to see the car and mr David strike was really quite rude to me and my wife asking what our relationship was first then it went down hill fast because I asked about the wheels and a few marks on the car which was £10,000 that I was being picky and it wasn't worth having a test drive if we wasn't happy so I told him that I was not going to spend all that money and not look around the car. I did in fact drive it and really liked it was going to ask for someone else to deal with but he suddenly changed to being slightly better but said I couldn't pick the car up on a Saturday as they couldn't do it. So I ended up losing a day off work plus train fares that added up to £200 only for him to call me on the Thursday for pick up on Friday to ask if I could in fact make it on Saturday as he was on holiday so this upset even more. When I rang up before my journey to see if I needed to bring anything with me the girl I spoke to told me that all there cars come with 12months tax only to have him ring me the next day to say she was wrong to tell me that as they never made any money on the car also before I went to see it I paid £100 holding fee for them to hold the car till I'd seen it. I paid £10,000 only to be told the £100 would be refunded he rang and assured me he had done it and I never received it I had to ring 3 times and got told that he hadn't refunded it so I think the manager did it herself 2weeks I waited for it. "

9th November 2017 | Miss Gudgeon

"I'd recommend Drive Vauxhall Bury St Edmunds because friendly and good service"

8th November 2017 | Mr Douglas King

"I'd definitely recommend Drive Vauxhall Bury St Edmunds because the salesmen are easily approachable, helpful and friendly. They helped me find a car that ticked every box i was looking for and explained everything i needed to know in great depth. I was very well looked after and will definitely go back in future! "

6th November 2017 | Miss Lauren Payne

"I'd suggest Drive Vauxhall Bury St Edmunds to a friend because I found it easy dealing with the sales staff. Good quality vehicles on the fore court with main dealer facilities backup."

5th November 2017 | Mr Barry Norman

"The experience at Drive Vauxhall Bury St Edmunds was great because they were very easy to deal with."

1st November 2017 | Miss Charlotte Etherington

"I'm very happy with the service I've received in buying a car from Drive Vauxhall, Bury St Edmunds. David who I dealt with wasn't your typical pushy salesman which was nice. He advised on the products they offer as expected, and explained them all well. The whole process was good, and Sophie specifically was a big help when dealing with the financial side. Then, we had an administration hiccup that meant I was in a bit of a pickle with insurance, and they did everything they could to help me out. They worked at fixing the issue in a professional way, and kept me informed with what was going on. Overall I'm a happy customer and special thanks to Sophie for her patience and effort put in to this deal."

30th October 2017 | Mr Jamie Carpenter

"My experience at Drive Vauxhall Bury St Edmunds was positive because very good staff and made us very welcome and did all they could for us when goi g home with new car they treated us like we have just got a very expensive car well done every one "

30th October 2017 | Mr Perry Dilley

"My experience at Drive Vauxhall Bury St Edmunds was memorable because the staff where very helpful and explained everything thoroughly."

30th October 2017 | Mr Craig Shaw

"My experience at Drive Vauxhall Bury St Edmunds was positive because the member of staff Dan was very helpful and friendly. He allowed me to have a good test drive so I could test the cars performance in town and on the A12"

23rd October 2017 | Mr Timothy Weller

"My experience at Drive Vauxhall Bury St Edmunds could have been better because see my reply above. "

20th October 2017 | Miss H

"My experience at Drive Vauxhall Bury St Edmunds was positive because everything was explained to me and they made sure I understood every detail. The car I brought was fantastic, very clean and was serviced. I would definitely buy from them again and would recommend them to anyone."

12th October 2017 | Mrs Melanie Vittles

"My experience at Drive Vauxhall Bury St Edmunds was positive because of the fantastic customer service shown to me by Leon Kirk, he managed to get me the best possible deal for my car and made everything as easy as possible for me to purchase the car, get service from a great guy "

12th October 2017 | Mr Andrew Robertson

"I would recommend Drive Vauxhall Bury St Edmunds to friends and family because they are efficient and understood our need completely even though I wasn't sure"

9th October 2017 | Mr Gary Tarpley

"My experience at Drive Vauxhall Bury St Edmunds was memorable because of Tracy who sold us the vehicle. Very helpful, friendly and listened to our needs. Would definitely buy from Tracy again. "

6th October 2017 | Mrs Elizabeth Summers

"My experience at Drive Vauxhall Bury St Edmunds was cracking because they were very helpful and didn’t push for the sale very professional. "

5th October 2017 | Mr Matthew Coombes

"I would not recommend Drive Vauxhall Bury St Edmunds because it was a rush didn't know what van I had purchased had to check when I got home. In the showroom a member of staff was on the phone very loud ordering a prescription for her son ??? "

4th October 2017 | Mr Dean Martin

"The experience at Drive Vauxhall Bury St Edmunds was great because everyone was so freindly and could not do enough to help us"

2nd October 2017 | Mr Peter Dennis

"My experience at Drive Vauxhall Bury St Edmunds was positive because I found exactly what I was looking for and the dealer was extremely helpful and professional. "

2nd October 2017 | Mr S

"The experience at Drive Vauxhall Bury St Edmunds was great because everything was made easy, myself and my children were made very welcome and the salesman went above and beyond to collect me on handover day and drive me over 30 miles to collect my car. Incredibly friendly and helpful staff, nothing was a problem. "

2nd October 2017 | Mrs Zoe Walton

"The experience at Drive Vauxhall Bury St Edmunds was great because Daniel the salesman kept us upto date though out the whole experience. The only minus point was while waiting in the showroom for the changeover there was music though the speaker system at the same time the Television sound was quite loud which clashed it would of been better if the tv which was on the News Channel had had the sub titles on with no sound and the music just through the roof speakers .The two sounds clashing got a bit grating. "

1st October 2017 | Mr Alan Warner

"Drive Vauxhall Bury St Edmunds were really helpful and I'd recommend them because Alan was an absolute delight he had passion, knowledge drive and experience and listen to what my needs were. "

27th September 2017 | Mr Graeme McMillan

"I had a great experience at Drive Vauxhall Bury St Edmunds because from start to finish I was very well informed of the cars available, the funding options and processes and available extra packages that were available. I was made to feel very welcome with tea and coffee and biscuits offered immediately, Allan Pumfrey the sales consultant I dealt with was a pleasure to deal with, and was very helpful and polite, he has, since purchasing the vehicle, contacted me to ensure that I am satisfied with my purchase. I would without a shadow of doubt recommend Drive Vauxhall Bury St Edmunds, to anybody I know that is looking to buy a car."

26th September 2017 | Mr Derek Mckenzie

"The experience at Drive Vauxhall Bury St Edmunds was fantastic because staff were extremely friendly, extremely helpful, everything was explained thoroughly and nothing was too much trouble"

25th September 2017 | Mrs Alison Price

"I had a great experience at Drive Vauxhall Bury St Edmunds because good range of cars."

25th September 2017 | Mrs Sharon Phillips

"The experience at Drive Vauxhall Bury St Edmunds was good because they were very helpful "

22nd September 2017 | Mrs Sarah Bottorff

"I'd definitely recommend Drive Vauxhall Bury St Edmunds because the staff were always happy to help with anything."

21st September 2017 | Mr Clarke

"I would not recommend Drive Vauxhall Bury St Edmunds because i was told the car was virtually spotless, but we saw many scratches and stone chips in the bonnet and other panels."

21st September 2017 | Mr Christian Vale

"Drive Vauxhall Bury St Edmunds were helpful because the sales person gave time to consider our finances."

18th September 2017 | Mr Peter Gaskin

"The experience at Drive Vauxhall Bury St Edmunds was great because the saleswomen was really nice and informative. Felt bad I didn't go for the car just wasn't the right time to buy "

14th September 2017 | Miss P

"My experience at Drive Vauxhall Bury St Edmunds could have been better because I thought, advert stated and salesman said vehicle had Bluetooth connectivity to my phone and on arrival it doesn't. I would not have purchased it had I known at time of test drive it did not have Bluetooth to connect to a mobile phone"

7th September 2017 | Mr Nigel Barnes

"Drive Vauxhall Bury St Edmunds were fantastic because the salesman I dealt with wad very helpful with all aspects of the deal.He also was very hood at explaining the workings of all the interior workings without being patronising. "

30th August 2017 | Mr Graham Cracknell

"My experience at Drive Vauxhall Bury St Edmunds was memorable because the staff did everything to answer all my questions, and made me feel relaxed. Also the coffee was very good."

29th August 2017 | Mr Colin Wilde

"Drive Vauxhall Bury St Edmunds were great because of there warm and friendly welcome "

29th August 2017 | Mr Grant S

"I'd recommend Drive Vauxhall Bury St Edmunds because they're one of the only dealership that have come over to us and offered us help straight away"

11th August 2017 | Miss Lynda Collett

"I would not recommend Drive Vauxhall Bury St Edmunds because it's my mistake that I never spotted something I should have. You live and learn."

7th August 2017 | Mr Glenn Hicks

"Drive Vauxhall Bury St Edmunds were helpful because they are always very helpful."

4th August 2017 | Mr Ray Tricker

"Very helpful staff, looked after us well couldn't ask for more polite and welcoming staff."

3rd August 2017 | Mrs Louise Savage

"My experience at Drive Vauxhall Bury St Edmunds was memorable because of the friendly and co operating staff"

28th July 2017 | Miss Kayleigh Footer

"I'd suggest Drive Vauxhall Bury St Edmunds to a friend because over all i think they are ok but to sure could do better "

26th July 2017 | Mr Paul Johnson

"no. "

26th July 2017 | Mr James Morley

"My experience at Drive Vauxhall Bury St Edmunds could have been better because of salespersn very pushy, kept getting unwanted phone calls,emails if saleman not such a twat wud of bought car £8500 your loss"

25th July 2017 | Mr Alen Woolnough

"My experience at Drive Vauxhall Bury St Edmunds was cracking because excellent customer care"

24th July 2017 | Mr S

"I'd recommend Drive Vauxhall Bury St Edmunds to anyone because the quality of the staff and their knowledge is outstanding."

18th July 2017 | Mr Andrew Malcolm

"Drive Vauxhall Bury St Edmunds were helpful because Luke understood what I wanted & was so helpful"

17th July 2017 | Mrs Susan Homer

"I'd endorse Drive Vauxhall Bury St Edmunds because they are friendly helpful and everything ran smoothly"

11th July 2017 | Mr Paul Riseborough

"Because of the attitude of the salesman."

10th July 2017 | Mr Dennis Jolly

"I would not recommend Drive Vauxhall Bury St Edmunds because my brakes squeek, there is no wheel jack, no mats and the wheels are kerbed. I emailed them but heard nothing back. "

8th July 2017 | Mr Freeman

"The experience at Drive Vauxhall Bury St Edmunds was great because luke worley know his job so well he was brilliant "

8th July 2017 | Mr Bruce Game

"Customer purchased Drive Vauxhall. Never had a problem, I always go back. "

5th July 2017 | Mr Michael Kent

"My experience at Drive Vauxhall Bury St Edmunds was positive because I simply love it and I'm satisfied with the vehicle ."

29th June 2017 | Mrs Erika Germuskova

"I was happy with the service at Drive Vauxhall Bury St Edmunds because good customer service thanks Luke."

29th June 2017 | Mrs Deanne Wilson

"I was pleased with Drive Vauxhall Bury St Edmunds and would recommend them because sales person was very helpful"

28th June 2017 | Mr Lee Sullivan

"I was pleased with Drive Vauxhall Bury St Edmunds and would recommend them because very professional and friendly "

23rd June 2017 | Mrs Sharon Turner

"I'd recommend Drive Vauxhall Bury St Edmunds to a friend because David Strike was very attentive and went out of his way to help me."

23rd June 2017 | Mrs Wendy Curtis

"My experience at Drive Vauxhall Bury St Edmunds could have been better because nothing to add."

21st June 2017 | Mrs Hannah Coster

"I would not recommend Drive Vauxhall Bury St Edmunds because the sales person did not listen to any of the requirements and budget we gave"

21st June 2017 | Mr Richard Kipping

"My experience at Drive Vauxhall Bury St Edmunds was conducted by Sophie and Tracey, they did all the paperwork, helped me above & beyond to secure a car, the service was better than any other dealer I visited when searching for my car.....followed up with courtesy call days after purchase to see how i was getting on. very impressed, appreciated, greatful & professional. "

16th June 2017 | Mr Christopher Gowing

"Drive Vauxhall Bury St Edmunds were really helpful and I'd recommend them because I received helpful, patient and courteous service."

14th June 2017 | Mrs W

"I would recommend Drive Vauxhall Bury St Edmunds to friends and family because I received an extremely professional and friendly service from every member of staff I dealt with, they made you feel comfortable and weren't at all pushy with there sales. They listened to what I wanted and found the ideal car for me. "

10th June 2017 | Mrs Moore

"I'd recommend Drive Vauxhall Bury St Edmunds to a friend because of the helpfulness and knowledge of the staff."

9th June 2017 | Mr Jack Welbourn

"The staff at Drive Vauxhall Bury St Edmunds were good because they have a friendly and professional attitude."

9th June 2017 | Mrs Mckee

"The experience at Drive Vauxhall Bury St Edmunds was great because they were very helpful & very friendly. Good service all round "

6th June 2017 | Mrs K

"Great Customer Service! "

5th June 2017 | Miss Danni Bonnett

"My experience at Drive Vauxhall Bury St Edmunds was memorable because a small problem was getting sorted "

5th June 2017 | Mr Daren Rolfe

"My experience at Drive Vauxhall Bury St Edmunds was cracking because I got a great deal from a knowledgeable salesman that easn't pushy as we knew what we wanted."

5th June 2017 | Mr Neil Thomson

"My experience at Drive Vauxhall Bury St Edmunds was cracking because it was smooth and simple, all staff were helpful and efficient. "

5th June 2017 | Mrs T

"Drive Vauxhall Bury St Edmunds were helpful because there were a few issues but they were resolved to my satisfaction. They were very kind. "

1st June 2017 | Mrs Beverley Stearn

"Drive Vauxhall Bury St Edmunds were great because they took time. Really listened to what I wanted and didn't pressure at all. The salesman was friendly and professional. The car is great and I would be more than happy to recommend them - in fact I already have!"

28th May 2017 | Mrs U

"The staff at Drive Vauxhall Bury St Edmunds were good because Good range of cars and prices"

25th May 2017 | Mr Colin Taylor

"The customer emailed the dealership after seeing a vauxhall Up! advertised on autotrader - he enquired with the dealership through the online portal and then received a call from the dealership - he was very impressed with the dealership and the high quality of customer service - on this occasion he was looking for his wife and the car was not exactly what she was looking for - he is still looking for the car but will be going back to the dealership because of the impressive customer service "

17th May 2017 | Mr D

"Drive Vauxhall Bury St Edmunds were great because Tracey Young called us on the day of our visit before we arrived as a courtesy & we were able to arrange to come earlier. We had already seen the car on their website & had decided to buy it before we arrived as long as we were able to drive it away the same day & it was as expected. Tracey was more than helpful when we arrived. Quickly fixing a few minor cosmetic issues after the test drive. Arranged finance & road tax very speedily as we had tea & biscuits. A slightly longer wait for the admin department to do their paperwork was then required so we could drive away that day. We were at the dealership for a little over five hours & completely informed as the process unfolded. A remarkably swift turnaround allowed us to drive home in our newly purchased car the same day! A fantastic experience from all the staff & especially Tracey. We are really pleased with the service that Drive provided & extremely happy that they had exactly the car we wanted. Tracey also followed up a few days later, as she said she would, to see how things were. Of course we were totally happy with our car. Brilliant :-)"

16th May 2017 | Ms Samantha Gray

"I'd endorse Drive Vauxhall Bury St Edmunds because I normally purchase Audi because off the excellent service and I am so surprised that I received equal service from Drive Vauxhall and from a car (Mokka) which is far better than I ever thought. "

16th May 2017 | Mrs Mary Taylor

"Drive Vauxhall Bury St Edmunds were really helpful and I'd recommend them because the salesman Scott was great, very friendly with great knowledge of the car, drive vauxhall were very professional from the moment we arrived to look st the car to the time I drove the car away, very happy with the after sales too, thanks again, really happy with my new car!!!"

14th May 2017 | Mr Steven Williams

"The experience at Drive Vauxhall Bury St Edmunds was fantastic because the Sales person Guus Hamel didn't try to sell me something i didn't want.He listened to what i was after. Received excellent dervice. And a big thank you to Grant Smith & Sam Horncastle for al the help and support they gave me. I will buy from Drive Vauxhall in Bury St Edmunds again. "

12th May 2017 | Mr Rhysce Von Detton

"My experience at Drive Vauxhall Bury St Edmunds could have been better because nothing to add "

4th May 2017 | Mrs Louise Tupman

"I'd suggest Drive Vauxhall Bury St Edmunds to a friend because nothing to add "

4th May 2017 | Mrs Karen Fordham

"Drive Vauxhall Bury St Edmunds were really helpful and I'd recommend them because nothing to add"

4th May 2017 | Mr Barry Good

"I'd definitely recommend Drive Vauxhall Bury St Edmunds because I felt very welcome! "

4th May 2017 | Mr Douglas Dodzo

"Drive Vauxhall Bury St Edmunds were really helpful and I'd recommend them because they were beyond helpful. Took their time with us - no rush or pressure. Friendly, professional and really helpful"

2nd May 2017 | Mrs U

"The staff at Drive Vauxhall Bury St Edmunds were good because they were clear with explanations and had a very friendly a positive manner! "

2nd May 2017 | Miss Chloe Hughes

"I was happy with the service at Drive Vauxhall Bury St Edmunds because they made my car buying experience as easy and relaxed as possible "

2nd May 2017 | Mr Robert Moore

"Drive Vauxhall Bury St Edmunds were great because good range of cars and I found what I wanted"

26th April 2017 | Mr Colin Taylor

"The experience at Drive Vauxhall Bury St Edmunds was great because everyone was very easy to come to and ask questions, especially Leon Kirk he helped me all the way through the process of buying my new car and he was very funny and cheerful."

21st April 2017 | Mrs Jessica Geary

"Great range of cars to suit any age Friendly staff . Not judgemental and always happy to oblige Guss was New to the job slightly nervous but made us aware of him.just starting out and coped very well.. very pleasant and cheerfull "

19th April 2017 | Mrs Gayle James

"My experience at Drive Vauxhall Bury St Edmunds was memorable because it was an impulsive purchase. No pushing from the salespeople . I'm very happy with our buy :)"

18th April 2017 | Mrs Melanie Bignell

"My experience at Drive Vauxhall Bury St Edmunds was cracking because the sale-person was extremely helpful, friendly, but not pushy and always felt at ease not under pressure The showroom was well set out everyone was friendly & helpful, all in all a good experience"

22nd March 2017 | Mr Gary Childs

"I'd endorse Drive Vauxhall Bury St Edmunds because they are friendly and was easy"

11th March 2017 | Miss S

"My experience at Drive Vauxhall Bury St Edmunds was memorable because David Strike was an easy person to deal with, a colleague of his at one point tried to "hard sell" the vehicle at one point and that nearly put me off, I explained that I wanted to think about the sale and would not agree to one a few minutes before closing!!"

8th March 2017 | Mrs Sharon W

"My experience at Drive Vauxhall Bury St Edmunds could have been better because if they put on the website that you can get a valuation would it be enclosed that you could be contacted by a member of staff as I thought it would give me.a valuation not all the phone calls later "

8th March 2017 | Mr P Doyle

"The experience at Drive Vauxhall Bury St Edmunds was good because the sales team where very friendly and professional. Helped me budget my fiance for my needs. And bent over backwards to help in every way. "

4th March 2017 | Mr Javen Ireland

"Drive Vauxhall Bury St Edmunds staff were good because they were very helpful and never left a stone unturned also appreciated I had a budget and really truer to keep to it for me . The only thing else was I was told about you by AACars."

23rd February 2017 | Mr Roy Norris

Drive Vauxhall Bury St Edmunds

Drive Vauxhall Bury St Edmunds
vauxhall

At Drive Motor Group, customers always come first, so you can guarantee you will receive a first class welcome from a team of helpful and friendly staff, whichever dealership you visit. The company has a wide selection of used cars from a variety of different manufacturers, so whatever your needs and requirements, it can fulfil them. With dealerships spread out across the UK, customers can benefit from being able to visit local car showrooms easily.

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88 of Drive Vauxhall Bury St Edmunds customers who bought a vehicle would recommend them to a friend