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These reviews were collected by JudgeService.com, an independant car dealer review website.
"Drive Vauxhall Leicester staff were good because they were polite and knowledgable making the process of buying a car easier. "
"I was happy with the service at Drive Vauxhall Leicester because Sumea has been great!"
"I'd recommend Drive Vauxhall Leicester to a friend because they are very friendly and try to help you with what ever you need."
"Drive Vauxhall Leicester were great because they were really helpful and Alex went the extra mile to ensure we were happy and got the best "
"I'd definitely recommend Drive Vauxhall Leicester because I found my perfect car within minutes of looking around the dealership, great friendly and professional service from Adam and a pleasure to deal with "
"I'd endorse Drive Vauxhall Leicester because of their friendly and approachable staff. Also helping to find the car we wanted at a reasonable price."
"I had a great experience at Drive Vauxhall Leicester because I found the car I liked at a good price. No fuss purchase and follow up."
"Drive Vauxhall Leicester were helpful because our sales representative was very helpful, explained our finance options to us, we gave him our budget and he worked towards it, explaining everything he was doing."
"I was happy with the service at Drive Vauxhall Leicester because it was easy and quick with 0% finance."
"I'd recommend Drive Vauxhall Leicester to a friend because the staff are very nice and not pushy like a few other places I went to. I hope to deal with them again possibly in the future"
"Drive Vauxhall Leicester were great because everything is as it should be"
"My experience at Drive Vauxhall Leicester was positive because. Ryan Faulkner made me feel really welcome. he did not pressure me into it, everything ran smoothly "
"I was happy with the service at Drive Vauxhall Leicester because they take pride in there cars"
"I would not recommend Drive Vauxhall Leicester because NO VEHICLE TO VIEW EVEN THOUGH TOLD THAT IT WAS ON SITE BY JAKE THE OTHER SALESMAN ALEX BUSHNELL JUST LAUGHED IT OFF TOTALLY UNPROFESSIONAL "
"Drive Vauxhall Leicester were great because nothing to add!"
"I was happy with the service at Drive Vauxhall Leicester because nothing to add."
"The staff at Drive Vauxhall Leicester were good because because the sales man wasn't pushy I explained exactly what I wanted and he gave me exactly what I wanted ... No hard sales ... However I as disappointed with who ever cleaned the car that they did NOT report that when you opened the glove box it was completely broken , I found this out when I went to open it and it fell off in my hand exactly as it would off done there's when it was cleaned ... That part was very shoddy .. Thankfully the sales man is bending over backwards to sort it out for me , even arranging to have the car collected and returned ... Sale man James at Leicester absolutely FANTASTIC "
"My experience at Drive Vauxhall Leicester could have been better because the car should have been Cleaned and the clean package put on, it was really not a good standard of cleaning, that much I will be taking it back in, also no wheel locking nut, and when I went to drive out of was told the service light was on and I had to go to BMW to get it taken of, I bought this car for my wife's birthday and really have no time to be running round doing what I expected you to do, but I some of the exterior panel are really, but I am awaiting a call for this car to go back in a have all the bits put right, was expecting a call on Friday and didn't receive one, very disappointed and would not recommend you to anyone "
"I'd recommend Drive Vauxhall Leicester because the service and the cars are great, you are spoilt for choice. "
"I had the same salesperson as before and he made a spelling mistake with my name. On both occasions we had to send the log book back to Swansea to get it changed ourselves. You charge an admin fee but we ended up sorting their mess."
"I'd recommend Drive Vauxhall Leicester to anyone because at the time of purchase I received a good deal , however, only time will tell if the vehicle I bought lives up to expectations and doesn't develop any serious faults, but so far so good."
"My experience at Drive Vauxhall Leicester was cracking because the sales person Satish was very helpful, knowledgable and professional."
"I'd definitely recommend Drive Vauxhall Leicester because of the good service and helpfulness of Adam Smith."
"Drive Vauxhall Leicester were ok when I got the car but it's a month down the line and I am still awaiting for my rear boot cover and spare tyre I was told it would only take 3 days. "
"My experience at Drive Vauxhall Leicester was memorable because Adam Smith made the process very easy for us, throughout Adam was very helpful and I would highly recommend to anyone looking for a car. "
"My experience at Drive Vauxhall Leicester was cracking because Kizzy, the Saleslady was exceptional from supporting me to find the right car at the right price and application for finance. Helped me to understand the variety of products and to choose the best option. Kizzy took me for 2 test drives.Spent lengthy time at the Dealer but was not hurried to make a decision. I got the car that I wanted. It has an excellent drive. I am now recommending my colleagues and family to go to Drive Vauxhall. Many Thanks Kizzy, your Manager and Drive Vauxhall. "
"I'd definitely recommend Drive Vauxhall Leicester because The salesman James Jones was very good and had good customer service skills. I would definitely use them again"
"The experience at Drive Vauxhall Leicester was fantastic because they followed through the purchase and after sales with the same person."
"The experience at Drive Vauxhall Leicester was great because the staff are friendly. We were served by James, Krispy and Manni. Great welcome from James and hot drinks were given. We felt comfortable to ask anything we wanted to know about the car. A tutorial was given. We were so comfortable even our little one. Job well done guys. "
"I'd recommend Drive Vauxhall Leicester to anyone because staff very help full. adam smith the sales man "
"My experience at Drive Vauxhall Leicester could have been better becaus"
"Drive Vauxhall Leicester were fantastic because of the service they give "
"Drive Vauxhall Leicester were great because they have a very friendly and knowledge staff. In particular, Richard Biddle, the salesperson I dealt with was extremely helpful and knowledgeable. He spotted my particular requirements - I walk with a stick due to hip problems - and recommended the Meriva as suiting me better than other cars I was looking at. He was spot on - it is much easier to get in and out of, driving position more comfortable and visibility much better. The Meriva is also much easier for my elderly mother to access as a back seat passenger due to the position of the handrails. It was also a very good price! Overall I am very satisfied with the whole experience and would not hesitate to recommend them/him. "
"Drive Vauxhall Leicester were helpful because they are a large reputable dealer, which is totally reassuring. Richard Biddle dealt with the sale in a friendly and professional way. And I am over the moon with my new car."
"My experience at Drive Vauxhall Leicester could have been better if the salesman wasn't hungover I had made my mind up to have the car but I was not happy putting my family in the car with some one who was still drunk from the night before so he lost my sale "
"I would not recommend Drive Vauxhall Leicester because the salesman seems more interested in selling extras than with listening to my concerns. E.g. chipped windscreen and incomplete paperwork .The service advisor and team were fabulous. "
"The experience at Drive Vauxhall Leicester was good because i was looked after by Adam the salesman, he explained everything i needed to know and kept in touch wlth me throughout the car coming from Aldershot, the work being done and right up to me driving away from the showroom."
"My experience at Drive Vauxhall Leicester was positive because Alex Bushnell (Sales Executive), supplied a professional service and explained everything I needed to know about the car and answered my detailed questions in a satisfactory and professional manner."
"My experience at Drive Vauxhall Leicester could have been better because the car I bought developed a fault on the seat .The repair was covered by the warranty and I was told to take it to a local dealer for repair .it was in there for 2 days waiting for authorisation from drive Vauxhall who after several phone calls to different people,refused to authorise the repair and also tried to say it was not under warranty. After several more calls involving Vauxhall themselves who contacted drive Vauxhall on my behalf.I was told I had to take the car to drive Vauxhall. To get my car from my local dealer cost me £90 for the diagnostic,not there fault they did there job. I then had to argue for this to be reimbursed. My car was repaired and I picked it up this was pleasant enough, collected my cheque for £90 and an apology. But I feel this should have been better . It seems they are great when you are buying but should a problem arise nobody wants responsibility. Very poor after sales service mainly from the sales team . So it's safe to say I will not be getting the £50 referral payment I was offered by the very helpfull salesman ,who wasn't so helpful with the seat issue."
"The experience at Drive Vauxhall Leicester was fantastic because of the attentive attitude of the sales rep (alex) and his knowledge of cars and services on offer."
"I'd recommend Drive Vauxhall Leicester because the device and salesperson was first class"
"My experience at Drive Vauxhall Leicester could have been better if staff had done what they agreed to do went to pick my car up on three occasions and wasn't ready till waiting for spare key and service book three week later simple thing like putting petrol in no organisation I went to the main dealer thinking I would get good service I was wrong "
"I found that every effort was made to fulfill my requirements. We were even able to agree terms for part exchange which has usually been difficult in the past. "
"Drive Vauxhall Leicester were great because they were very helpful, very accommodating in helping to tax and insure the vehicle and did what they promised to do"
"I'd recommend Drive Vauxhall Leicester to anyone because they help to meet your personalised needs ... with a smile!"
"My experience at Drive Vauxhall Leicester was memorable because the staff are really helpful and they try to accommodate me as much as possible "
"Drive Vauxhall Leicester were great because it did everything I expected."
"I would not recommend Drive Vauxhall Leicester (used car showroom) because of the bad experience and poor customer service I received from a member of your staff. After having a much better experience with another dealership I was instantly drawn to them even though I purchased the exact same vehicle "
"I'd definitely recommend Drive Vauxhall Leicester to friends and family because they are easy to work with and have a great choice of cars"
"I'd suggest Drive Vauxhall Leicester to a friend because I have dealt with them and in particular Richard Biddle who assisted me this time in the past and would certainly do so again."
"Drive Vauxhall Leicester were really helpful and I'd recommend them because they go above and beyond from the minute you walk in the showroom until handing you your keys to your new car"
"I would recommend Drive Vauxhall Leicester to friends and family because they look after you from the beginning and even after you sign the deal!"
"lack of finances, why did not buy. "
"Drive Vauxhall Leicester were helpful because deal was very quick."
"Drive Vauxhall Leicester were really helpful and I'd recommend them because ..at the end of the day they have a lot of cars and no harm looking and getting one if your deferently going to buy one.."
"The experience at Drive Vauxhall Leicester was great because very nice staff ,excellent customer service "
"I'd recommend Drive Vauxhall Leicester to a friend because it was so straight forward I knew what I wanted and there sales team were very helpful and accommodating in finding me the best deal on a great car they never tried to rush me into making a decision was very professional and friendly all the way through my purchasing experience "
"Drive Vauxhall Leicester were great because they had a selection of the car i was looking for.The salesman was very helpful and didnt get annoyed when my son asked him lots of questions regarding how we could get the best financial package on the corsa 1.4 auto hatchback."
"I would recommend Drive Vauxhall Leicester to friends and family because the professionalism of the staff.. helped get car set up with all latest techology.. thorough explanation. "
"My experience at Drive Vauxhall Leicester was positive because everything went smoothly from being picked up for the test drive, through to the sale. There was no pressure and Ryan Falkner made sure that everything went smoothly with his concise explanation of everything. Overall a very pleasant experience and living my car "
"Drive Vauxhall Leicester were fantastic because they been very helpful and offered a good deal. "
"I'd endorse Drive Vauxhall Leicester because i had a good exprerience"
"I'd recommend Drive Vauxhall Leicester because he has no complaints. Would have liked it cheaper thought!"
"My experience at F J Chalke Yeovil was positive because "
"The experience at Drive Vauxhall Leicester was good because of the great service provided by Maani and Alex! "
"My experience at Drive Vauxhall Leicester was memorable because im very happy with car choice and they were very helpful and it's very professional services and quality products highly recommended for anyone looking for quality cars and honest dealer with very good financial services "
"I'd definitely recommend Drive Vauxhall Leicester because the staff are very professional and trustworthy. I was helped to select a suitable car for my health needs without delay after being involved in an accident. Thank you. "
"My experience at Drive Vauxhall Leicester was positive because everything went smoothly very kind people and helpful tha k you."
"Drive Vauxhall Leicester were really helpful and I'd recommend them because great service and very professional"
"Drive Vauxhall Leicester were great because they listened to what i wanted and helped me get the right car for me and also offered me a great deal . "
"I was pleased with Drive Vauxhall Leicester and would recommend them because of the excellent service throughout the whole transaction "
"The experience at Drive Vauxhall Leicester was great because quick easy "
"Drive Vauxhall Leicester were great because all staff where very friendly and welcoming. I told them what I was looking for in a new car. and a couple of days later I drive out of Vauxhall with my ideal car."
"Drive Vauxhall Leicester were great because they were very helpful "
"I'd definitely recommend Drive Vauxhall Leicester because nothing to add"
"The experience at Drive Vauxhall Leicester was fantastic because they seemed interested in me and what I wanted. Not just trying to shift cars off the forecourt, Telephone experience when I first called gave me a good feeling about the company."
"The experience at Drive Vauxhall Leicester was good because they were very friendly helpful and professional. However I feel that when I was told the car had gone through a vigorous inspection that was not true as on the drive home the cars tracking must be out as it pulls to the left slightly part of the dashboard at the left hand side popped up slightly the windscreen washers didn't work the 12 volt power outlet i.e cigarette lighter part had no power at it. Also when driving home the tyre pressure warning light came on and I couldn't get to use my compressor to check the pressures due to the 12 volt inoperative. I have since bought a power tester and found blown fuses so bought fuses replaced them and that repaired the screen washers and I changed the fuse for the 12 volt power point and that now works. I informed Sam the sales person of the problems and was told to take it to my nearest Vauxhall dealer who told me that I would be charged 60 pound if it wasn't under warranty so to this day the dashboard is still sticking up slightly the car still pulls to the left slightly however i did manage to put the tyre pressure warning light out but in the manual it tells you to get some kind of guage onto each tyre while set in learn mode from the menu but that needs to be done by Vauxhall but all these things aside I found the car a good buy but if I was asked by a friend or family member if I would recommend Drive Vauxhall I would say yes but test and check everything before leaving the forecourt."
"Drive Vauxhall Leicester were fantastic because very friendly staff and very knowledgeable off what customers want friendly well come. "
"After I purchased my car in November 2016, Vauxhall have contacted me to complete a review. I haven't completed one so far, however seven months on having experienced the car over a period of time and the service provided by the Leicester dealer I feel I can provide one now. I have to agree with the other customers that the service when purchasing the car was extremely good, I was able to test drive any I car I was interested in, the staff was friendly, the car ready to be picked up within 3 days of purchase etc. The only let down during contract completion for me was that I was asked if I wanted to purchase several additional insurances for things which may go wrong e.g. drive off the Drive Vauxhall premises and have an accident. I mean common how often does that happen? Yes it is completely unlucky and awful if this happens but to pay several hundred pounds for something the chances are extremely unlikely to happen I find is only playing on the customer’s fear. I am generally really, very pleased with the car. However since it became extremely warm over the past few weeks, I wanted to switch on the air con but it wasn't working. The air that came out was no colder than using the cold fan. Previously not having owned a car with an air con, I was not sure if this was normal or what was wrong. So my partner went back to the dealer to question it, he was advised that the car needed re-gassing. He then asked if this should not have been checked during the service after we purchased the car to which the sales person replied that it would have been. Well if it would have been, then it should be working now since we didn't use the air con in the winter. My partner further asked if we would be charged for this service since the car is still under warranty to which the answer was yes, very likely. This is a shame since re-gassing is not expensive and taking it to the garage and a train to work would have cost me more trouble, time and money then it would have been worth it. I now intend to have it re-gassed by a local competitor as it will no doubt be cheaper. It feels to me as long as they want my money and I am paying for things the customer service is very good but if me, the customer, wants something from them, then I feel that suddenly the customer service is lacking in excellence."
"I'd recommend Drive Vauxhall Leicester because excellence service from adam"
"I would not recommend Drive Vauxhall Leicester because on our visit to update our car we spent two hours in the showroom and had paid a deposit only to be told the car had been sold and not took of the system. We were very disappointed and felt we had wasted all that time."
"I would not recommend Drive Vauxhall Leicester because I was not informed properly what pcp meant and I thought I was purchasing the car to keep but instead the car will never be mine it's like I'm leasing it for 4 years"
"Drive Vauxhall Leicester were really helpful and I'd recommend them because friendly staff "
"My experience at Drive Vauxhall Leicester could have been better if I hadn't had my to me wasted and told the truth about the vehicle not being sold but transferred to another branch! "
"My experience at Drive Vauxhall Leicester was cracking because Adam the sales person was extremely helpful, and at no time did I feel pressurised into making a decision to buy the car until I was ready to make the decision myself. Adam was the perfect salesman taking time to explain anything I was unsure of. I would definitely recommend anyone to deal with him personally. "
"The experience at Drive Vauxhall Leicester was good because the staff were very helpful and friendly "
"I would recommend Drive Vauxhall Leicester to a friend as they were very helpful and resolved all of my needs with an efficient friendly service. The lady who helped me through the process was very professional and friendly. Could not fault."
"The experience at Drive Vauxhall Leicester was fantastic because I was well looked after from start to finish. The best sales experience I have had."
"Drive Vauxhall Leicester were really helpful and I'd recommend them because their services and sales team are very caring and professional, nothing was too much trouble for them, Alex our salesman went above and beyond to help us out. "
"I'd definitely recommend Drive Vauxhall Leicester because Drive Vauxhall made me feel very welcome, which in turn made it a very pleasurable experience. The salesman explained everything to me fully so I know exactly what I was buying and signing for and the nice thing is everything I was promised, happened. I would defiantly use them again and recommend them to anyone who is looking to buy a car. "
"I'd recommend Drive Vauxhall Leicester because Pete and his team especially Sam were courteous helpful and professional throughout the whole process. I felt entirely supported in the process and not pressured to do anything that I did not want. I was impressed with what the had to offer."
"My experience at Drive Vauxhall Leicester was positive because everything was explained properly. I only went for a look but in the end coming out with an excellent car and great service."
"I was happy with the service at Drive Vauxhall Leicester because Adam took into account my financial situation and gave me great advice. He also explained everything in a way you understood it and he had time to talk to you."
"I had a great experience at Drive Vauxhall Leicester because Alex in sales is fantastic helpful and aftercare provided is extremely satisfactory as aftercare is just as important as the initial purchase. Alex goes the extra mile and is a delight to do business with please can this feed back be relayed back to him. Thank you."
"Kizzy were fantastic "
"My experience at Drive Vauxhall Leicester could have been better because a fair price for my car having told the sales person what I had been offered by two other garages might have encouraged me to consider purchasing a car from you"
"I'd recommend Drive Vauxhall Leicester to a friend because Adam Smith was good to deal with, without being pushy. Explained everything well and clearly. Total experience was very smooth. Only complaint, was that the interior of the car could have been valeted better, as a lot of crumbs and bits of paper between and under the front seats. "
"Drive Vauxhall Leicester were fantastic because great service and attention to detail on all aspects."
"My experience at Drive Vauxhall Leicester was cracking because the high quality service "
"The staff at Drive Vauxhall Leicester were good because they are friendly and genuine. A pleasant, no pressure experience."