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These reviews were collected by JudgeService.com, an independant car dealer review website.
"My experience at FG Barnes Maidstone Infiniti could have been better because First car we saw was not clean. Same model car was on sale there but the saler didn't ask if we were interested. Saw it when we searched online after our first visit. Bought a car and ended without the technical book from the manufacturer. We have now to wait that the manufacturer send us the book and it will cost us £30. "
"FG Barnes Maidstone Infiniti were helpful because We were given a warm and friendly accueil from the receptionist to the manager. We were given all the information we asked for and the information which we should have. Very satisfied."
"My experience at FG Barnes Maidstone Infiniti could have been better because the sale representative, messed us around during 2 weeks and lied about the products sold on numerous occasions, some issue with the vehicle where not disclosed and we just find out after the handover. Will not buy again from this dealership and possibly not from Infiniti either. Very disappointing purchase. However the finance representative was very good and courteous very honest and helpful too. Just the sale was an awful experience"
"FG Barnes Maidstone Infiniti were helpful because they were very friendly and obliging "
"The staff at FG Barnes Maidstone Infiniti were good because they know their work and have exceptional customer care "
"Patient, friendly and helpful ready to put things right if things go wrong"
"The staff at FG Barnes Maidstone Infiniti were good because they were free to let us view all vehicles available with out any pressure to purchase. They were also willing and able to answer any questions we asked and made the purchase extremely easy when we had made our minds up."
"My experience at FG Barnes Maidstone Infiniti could have been better because The service department was useless and gave very poor customer service "
"I'd suggest FG Barnes Maidstone Infiniti to a friend because buying a car that is not well known is a risk, but this dealer met all our concerns. The one small rattle that occurred, was dealt with swiftly. The dealership not being close, was not an issue as the car was picked up by them for servicing."
"My experience at FG Barnes Maidstone Infiniti was memorable because the sales team were great"
"The staff at FG Barnes Maidstone Infiniti were good because they were attentive, caring and not pushy"
"The staff at FG Barnes Maidstone Infiniti were good because they are knowledgeable and very efficient"
"I'd suggest FG Barnes Maidstone Infiniti to a friend becausevery good service ales man very polte and not in your face like other car salespersons "
"FG Barnes Maidstone Infiniti were brilliant. Extremely friendly , knowledgeable, helpful and most of all not pushy . They gave us our own space to look around however they were always available when needed . They made car shopping fun and stress free. To top it off they make great coffee too. great service from the Maidstone Team a defo recamand thanks to Dean and team we will be back for a coffee soon... "
"FG Barnes Maidstone Infiniti were great because they listened to what I was after and delivered a vehicle that met my expectations from a cost/value/quality perspective. I would definitely recommend them and deal with them again. Darrel our salesperson was excellent throughout the whole process."
"The service was good, but some issues have arisen. "
"FG Barnes Maidstone Infiniti were great because they treated me politely and courteously and took the time to answer my questions and not rush me into a decision. "
"The staff at FG Barnes Maidstone Infiniti were good because they looked after very well with hire car and service done on time "
"FG Barnes Maidstone Infiniti were helpful because Absolute and incredible deal. How could I refuse 0% Finance, and the car is brilliant. Surprised by all the deals by FG Barnes, have told my friends to go and look, take a test drive, they wont be disappointed. Thanks Nathan, for your great help and super salesmanship. "
"FG Barnes Maidstone Infiniti were great because Darrel had great customer service and went the extra mile in every way. Including updated on the car and very in detail videos. He was willing to answer all queries and ensured we felt welcome after a 4 hour drive and also called to see how we were on the drive. Excellent service and a great car. He didn't just try selling me a car he did what ever he could to ensure I was happy about everything in the process and ensured I would get what I want out of my choice of car. Brilliant service, lovely showroom and would definitely recommend the car and Darrel himself for the device provided"
"I am very pleased with my car!"
"I'd definitely recommend FG Barnes Maidstone Infiniti because even if we had a couple of unexpected delays for the collection date the sale person went out of his way to help and the handover was a very pleasant and enjoyable experience. Extremely pleased with car."
"I'd recommend FG Barnes Maidstone Infiniti to a friend because from the first time you arrive on the forecourt you have there full attention they are polite,helpful and they know their car that they are selling and that fills you with confidence and you want to purchase a vehicle from them great service."
"My experience at FG Barnes Maidstone Infiniti was one that I felt comfortable in recommending to family and friends due to the proactive nature of their customer communications approach in maintaining contact at all times throughout the purchasing process from original enquiry, sending videos of the car in the forecourt to organising finance for the vehicle."