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30 reviews of FG Barnes Infiniti Centre Maidstone

These reviews were collected by JudgeService.com, an independant car dealer review website.

30

Reviews of FG Barnes Infiniti Centre Maidstone

81

Overall satisfaction

83

Would recommend

"My experience at FG Barnes Maidstone Infiniti could have been better because the salesman misinformed me about the service intervals and some aspects of the servicing experience have been poor"

20th June 2018 | Mrs Angela Jones

"FG Barnes Maidstone Infiniti were great because they provide a great friendly, informative service and great after care. "

9th May 2018 | Ms Georgia Barton

"I had a long wait for delivery of the car and, although this was no fault of FG Barnes, they took the trouble to keep me informed over the months and, when the car did arrive, they handled everything just as I would have wished."

29th April 2018 | Mr M

"My experience at FG Barnes Maidstone Infiniti was cracking because of the price"

18th April 2018 | Mr Chad Jenner

"My experience at FG Barnes Maidstone Infiniti could have been better because the servicing team let down the sales team, they were very abrupt and unhelpful"

17th April 2018 | Mrs Amanda Procyshyn

"The experience at FG Barnes Maidstone Infiniti was fantastic because there was no pressure at all like some car dealers-all very professional and brilliant from start to finish-would most likely go there for my next car"

10th April 2018 | Mr John Groves

"My experience at FG Barnes Maidstone Infiniti could have been better because First car we saw was not clean. Same model car was on sale there but the saler didn't ask if we were interested. Saw it when we searched online after our first visit. Bought a car and ended without the technical book from the manufacturer. We have now to wait that the manufacturer send us the book and it will cost us £30. "

23rd February 2018 | Ms Kheira Bekhaled

"FG Barnes Maidstone Infiniti were helpful because We were given a warm and friendly accueil from the receptionist to the manager. We were given all the information we asked for and the information which we should have. Very satisfied."

19th February 2018 | Mr Martin Harris

"My experience at FG Barnes Maidstone Infiniti could have been better because the sale representative, messed us around during 2 weeks and lied about the products sold on numerous occasions, some issue with the vehicle where not disclosed and we just find out after the handover. Will not buy again from this dealership and possibly not from Infiniti either. Very disappointing purchase. However the finance representative was very good and courteous very honest and helpful too. Just the sale was an awful experience"

18th January 2018 | Mrs Virginie Harrison

"FG Barnes Maidstone Infiniti were helpful because they were very friendly and obliging "

18th January 2018 | Mr Tony Stanton

"The staff at FG Barnes Maidstone Infiniti were good because they know their work and have exceptional customer care "

4th January 2018 | Mr Simbarashe Muzenda

"Patient, friendly and helpful ready to put things right if things go wrong"

4th January 2018 | Mr Nicholas Dorras

"The staff at FG Barnes Maidstone Infiniti were good because they were free to let us view all vehicles available with out any pressure to purchase. They were also willing and able to answer any questions we asked and made the purchase extremely easy when we had made our minds up."

5th December 2017 | Mrs Joanne Avery

"My experience at FG Barnes Maidstone Infiniti could have been better because The service department was useless and gave very poor customer service "

20th November 2017 | Mr Myles O'Leary

"I'd suggest FG Barnes Maidstone Infiniti to a friend because buying a car that is not well known is a risk, but this dealer met all our concerns. The one small rattle that occurred, was dealt with swiftly. The dealership not being close, was not an issue as the car was picked up by them for servicing."

16th November 2017 | Mr Robert Fenwick

"My experience at FG Barnes Maidstone Infiniti was memorable because the sales team were great"

4th October 2017 | Mrs Susan Backler

"The staff at FG Barnes Maidstone Infiniti were good because they were attentive, caring and not pushy"

4th October 2017 | Mrs M

"The staff at FG Barnes Maidstone Infiniti were good because they are knowledgeable and very efficient"

25th August 2017 | Mr Richard Pomeroy

"I'd suggest FG Barnes Maidstone Infiniti to a friend becausevery good service ales man very polte and not in your face like other car salespersons "

22nd July 2017 | Mr Roger Simpson

"FG Barnes Maidstone Infiniti were brilliant. Extremely friendly , knowledgeable, helpful and most of all not pushy . They gave us our own space to look around however they were always available when needed . They made car shopping fun and stress free. To top it off they make great coffee too. great service from the Maidstone Team a defo recamand thanks to Dean and team we will be back for a coffee soon... "

8th July 2017 | Mr Tim Brown

"FG Barnes Maidstone Infiniti were great because they listened to what I was after and delivered a vehicle that met my expectations from a cost/value/quality perspective. I would definitely recommend them and deal with them again. Darrel our salesperson was excellent throughout the whole process."

6th July 2017 | Mr George Gardner

"The service was good, but some issues have arisen. "

3rd July 2017 | Mr Hazel

"FG Barnes Maidstone Infiniti were great because they treated me politely and courteously and took the time to answer my questions and not rush me into a decision. "

29th June 2017 | Mr Chris Stanley

"The staff at FG Barnes Maidstone Infiniti were good because they looked after very well with hire car and service done on time "

31st May 2017 | Mr Alan Jenkins

"FG Barnes Maidstone Infiniti were helpful because Absolute and incredible deal. How could I refuse 0% Finance, and the car is brilliant. Surprised by all the deals by FG Barnes, have told my friends to go and look, take a test drive, they wont be disappointed. Thanks Nathan, for your great help and super salesmanship. "

23rd May 2017 | Mr Owen Wheeler

"FG Barnes Maidstone Infiniti were great because Darrel had great customer service and went the extra mile in every way. Including updated on the car and very in detail videos. He was willing to answer all queries and ensured we felt welcome after a 4 hour drive and also called to see how we were on the drive. Excellent service and a great car. He didn't just try selling me a car he did what ever he could to ensure I was happy about everything in the process and ensured I would get what I want out of my choice of car. Brilliant service, lovely showroom and would definitely recommend the car and Darrel himself for the device provided"

19th April 2017 | Mr Michael Brain

"I am very pleased with my car!"

18th April 2017 | Mr Andrew Tuck

"I'd definitely recommend FG Barnes Maidstone Infiniti because even if we had a couple of unexpected delays for the collection date the sale person went out of his way to help and the handover was a very pleasant and enjoyable experience. Extremely pleased with car."

26th January 2017 | Mr Nicola Baffico

"I'd recommend FG Barnes Maidstone Infiniti to a friend because from the first time you arrive on the forecourt you have there full attention they are polite,helpful and they know their car that they are selling and that fills you with confidence and you want to purchase a vehicle from them great service."

14th November 2016 | Mr Alan Wall

"My experience at FG Barnes Maidstone Infiniti was one that I felt comfortable in recommending to family and friends due to the proactive nature of their customer communications approach in maintaining contact at all times throughout the purchasing process from original enquiry, sending videos of the car in the forecourt to organising finance for the vehicle."

14th November 2016 | Mr Gary McAulay

FG Barnes Infiniti Centre Maidstone

FG Barnes Infiniti Centre Maidstone
infiniti

The Barnes Group, a family owned company that started in 1899 that has a long history of offering good quality, value and excellent customer service within the automotive industry.

Our new and used car dealers in Guildford, Surrey; Maidstone, Kent and Shoreham, Sussex offer a wide range of new and used cars by Vauxhall, Chevrolet, Fiat, Alfa Romeo & Nissan cars and commercial vehicles and DAF trucks.

5 Vehicles

  
83 of FG Barnes Infiniti Centre Maidstone customers who bought a vehicle would recommend them to a friend