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89 reviews of Fiat Derby Servicing

These reviews were collected by JudgeService.com, an independant car dealer review website.

89

Reviews of Fiat Derby Servicing

94

Overall satisfaction

96

Would recommend

"Bristol Street Fiat Derby staff were good because they didn't put any stress on me to make a snap decision. They explained the benefits of different options but let me decide what I wanted to go for. "

16th January 2017 | Miss Shivanna Joshi

"My experience at Bristol Street Fiat Derby was positive because the sales person Leon and was so helpful took me round all the cars explained pcp and all the options to me and was just genuinely friendly! "

24th November 2016 | Miss Kathleen Mitchell

"I'd recommend Bristol Street Fiat Derby to anyone because it is a deal"

18th November 2016 | Mr Luca Romeo

"I'd endorse Bristol Street Fiat Derby because they looked after me throughout the buying experience "

14th November 2016 | Mr Clive Moesby

"I had a great experience at Bristol Street Fiat Derby because Sam Richardson (our sales lady) was absolutely brilliant! Sam demonstrated excellent customer service skills throughout the purchasing process and she did everything possible to help us get the car of my dreams. We found our local Fiat dealership in Kent to be unfriendly and extremely hard sell with the finance, so it was worth the 2 hour drive up to Derby to finally meet Sam who genuinely wanted to help us purchase a Fiat 500 without any hassle or pressure. Nothing was a problem for Sam and she bent over backwards to help us- even coming in on her day off to hand over the car which was amazing as it helped us pick the car up earlier than planned. I would highly recommend this dealership and Sam to anyone and we are actually looking at purchasing a second Fiat 500 in black following our excellent experience and customer service from Sam. The call and email to check we got the car back to Kent was a really nice touch as it shows Sam actually cared and weren't just another sale for the company. Thanks Sam for all your help you've been absolutely brilliant! "

31st October 2016 | Mrs Donna Sargent

"Bristol Street Fiat Derby were great because the service we received was excellent. "

19th October 2016 | Mr Lloyd

"I'd recommend Bristol Street Fiat Derby because they were very helpful, polite and honest."

11th October 2016 | Mrs Morgan

"Bristol Street Fiat Derby were great because they offered a quick no nonsense service with excellent results."

6th October 2016 | Mrs C

"The staff at Bristol Street Fiat Derby were good because they knew their vehicles and asked what their customer requirements were so they were met. It was very pleasant to meet a friendly sales person who was not a pushy person. Thank you Vicky Brooks at the Derby Site :)"

1st October 2016 | Mr Roydel Gardner

"My experience at Bristol Street Fiat Derby was cracking because it was an easy experience with a great range of modern cars at reasonable prices"

27th September 2016 | Miss Emma Foley

"I was pleased with Bristol Street Fiat Derby and would recommend them because they were professional & friendly"

17th September 2016 | Mrs Nicola Taylor-Smith

"I'd endorse Bristol Street Fiat Derby because the staff are very friendly and helpful."

16th September 2016 | Mrs Mareliese Welgemoed

"The staff at Bristol Street Fiat Derby were good because of their professionalism, honesty and understanding of my needs, it was all straight forward and had no problems purchasing and up to collecting my car"

31st August 2016 | Mr Paul Daley

"I was pleased with Bristol Street Fiat Derby and would recommend them because they went above and beyond with customer service and made my purchase extremely easy. "

15th August 2016 | Miss Foster

"I was pleased with Bristol Street Fiat Derby and would recommend them because of the friendly service. "

26th July 2016 | Mrs Rosie Yoder

"Bristol Street Fiat Derby staff were good because they were helpful and i got the car i wanted"

22nd July 2016 | Miss Harley Smith

"Bristol Street Fiat Derby were helpful because we knew what we wanted and they found the right match for our needs first time "

14th July 2016 | Ms Josephine Chadwick

"I'd definitely recommend Bristol Street Fiat Derby because the whole team were very helpful and fully understood what I wanted. They didn't push me. I made up my own mind. I respected that."

13th July 2016 | Mrs Julie-sharon Stanley

"I was pleased with Bristol Street Fiat Derby and would recommend them because the sales staff treated me with respect."

11th July 2016 | Mrs Jo Aykroyd

"The experience at Bristol Street Fiat Derby was great because it was easy and hassle free. "

30th June 2016 | Mr Rhodes

"I'd suggest Bristol Street Fiat Derby to a friend because they were very helpful and could not do enough for us, hit a really good deal. "

13th June 2016 | Mr Scott Pearce

"I'd recommend Bristol Street Fiat Derby to anyone because they treated me as a valued customer"

11th June 2016 | Mr Keith Terry

"The experience at Bristol Street Fiat Derby was great because they are one of the few garages who sell fiat 500 cars and they have a fantastic selection to choose from."

10th June 2016 | Mrs Angela Moffat

"Very helpful and completed quickly. Front seats would be better with no lips at the side - uncomfortable on long distances. Flat seats better. "

2nd June 2016 | Mr C

"I'd recommend Bristol Street Fiat Derby to anyone because the staff are so friendly and knowledgeable , I dealt with Vicky and Martin who both went that extra mile . Martin brought some documents to my home even when he was dealing with some tough circumstances himself and Vicky even showed me how to work the petrol cap. There were Fiat coloured balloons on my car when I picked it up, a really nice touch."

1st June 2016 | Mrs Cheryl Levers

"I had a great experience at Bristol Street Fiat Derby because they were straight with me and all the essential information was all up front with no hidden charges thanks Bristol street motors derby"

31st May 2016 | Mrs Linda Wyld

"Bristol Street Fiat Derby were helpful because from the beginning of my first visit they were really helpful without making me feel pressured. As part of the deal was to take my old vehicle in part exchange they let me have a courtesy call until my finance came through to pay for my new car. Thank you."

27th May 2016 | Miss G

"My experience at Bristol Street Fiat Derby was cracking because Sam was a friendly, knowledgeable and professional salesperson."

14th May 2016 | Mrs Lorna Lovie

"My experience at Bristol Street Fiat Derby was positive because the sales woman Sam was very nice and friendly, there was a relaxed atmosphere in the dealership and no pressure."

29th April 2016 | Miss Saffron Radecki

"Would recommend but knocked down score purely on distance of dealership from family and friends. Price of new car was brilliant, but trade in price was pitiful."

29th April 2016 | Mr F

"Bristol Street Fiat Derby were fantastic because offered a wide choice of vehicles at competitive prices, with professional staff to deal with queries and finance advice"

17th March 2016 | Mrs Pat H

"I'd suggest Bristol Street Fiat Derby to a friend because Vicki was extremely helpful, knowledgable and not pushy. The range of stock was impressive but I must say Vicki is a credit to the branch with the way she handled my enquiry."

15th March 2016 | Mrs Karine Boyd

"I would recommend Bristol Street Fiat Derby to friends and family because friendly staff, good advice, no high pressure sales! "

14th March 2016 | Mr Steve Sharratt

"I'd definitey recommend Bristol Street Fiat Derby because great car/price and service "

11th March 2016 | Miss Suzanne Pateman

"Bristol Street Fiat Derby were great because amazing sales team, not pushy but honest and genuine! They made it fun but with being professional at all times. Be very proud of such an amazing sales team!!!"

10th March 2016 | Mrs FAITH Marshall

"Arranged to pick up the car on Tuesday only to get a call at lunch time asked when I wanted to pick up the car, after explaining I had arranged to pick at 16:30 and for confirmation that it was ready I was assured it would be ready. On route to the dealership I checked my phone and had an answer message fom Bristol Street so we called on route to the dealership to be told the car was not ready. We asked why and how much time they required and was told it wold be ready the next day Wednesday, we said we would pick up Thursday to ensure that it would be ready. After arriving at the arranged tme 16:30 we was told the car was not ready and was still in the body shop, it was not until we refused to sing the paper work until we had seen the car that we was allowed to see the car. It was evident that it was not ready, the car had previously had de cals on and ther was indentations on the bonet. We refused to take the caruntil it was rectified and arranged to pick it up the following Monday. After inspecting the car on the Monday there was black marks on the drivers seat, no handbook and no service book, the salesman got a handbook from another vehicle and was told ther is no service books anymore "they are online" which I find hard to believe. We was given a full tank of petrol and some flowers did get sent to the house but it is more an insult than compensation for the ordeal we had to go through. Buying a new car is supposed to be easy and stress free unfortunaly Bristol Street motors made it the total oposite!"

9th March 2016 | Mrs paula thomas

"The experience at Bristol Street Fiat Derby was good because the service was friendly and relaxed with no pressure. Chris Talbot and Vikki Brooks were most professional. All in all, the whole buying experience was a real pleasure. So much so, I live in Cheshire but wouldn't hesitate travelling to Derby again for my next purchase."

4th March 2016 | Mrs Alison Jones

"My experience at Bristol Street Fiat Derby was memorable because of the great deal I got!"

23rd February 2016 | Mr John Adams

"The experience at Bristol Street Fiat Derby was good because I was completely satisfied with the staff and the speed and ease in which I was able to purchase my choice of car. "

19th February 2016 | Mrs LESLEY Skelton

"The experience at Bristol Street Fiat Derby was good because Leon treat me as a person and not just a 'sale' for him. He is very passionate about his job. "

19th February 2016 | Miss Nicola Rek

"I'd endorse Bristol Street Fiat Derby because Vikki was lovely. Helpful, knowledgeable and made the whole process very smooth too. Saw the car Saturday about 3pm, drove it away on the Monday about 4pm-excellent service thank you."

17th February 2016 | Mrs Karen McGinnigle

"Bristol Street Fiat Derby were great because they were friendly and took time to make you feel welcomed without being pushy. They explained the features and the dynamics of any model that i requested and the deals and finance procedures that were available to me. All in all a pleasant experience and a New Car at the end of it.Happy Days...:) "

16th February 2016 | Mr Clive Moore

"I'd recommend Bristol Street Fiat Derby to a friend because they offer great deals on pre-registered cars"

15th February 2016 | Mr Steve S

"My experience at Bristol Street Fiat Derby could have been better because, two offices trying to sell the same cars does not work! Sales staff should know most details about the cars they are selling. A quickest possible turnaround should be achieved where possible (we were made to wait 5 days for no reason) . The car was not cleaned properly. When a customer says over 10 times they do not want finance don't keep insisting!! "

8th February 2016 | Miss S

"I would not recommend Bristol Street Fiat Derby because it was delivered with a passenger door that would not open from the inside. they need to explain to me the extent of the damage to the vehicle , which was damaged and repainted before I received the vehicle . "

1st February 2016 | Mr Michael Leach

"I was happy with the service at Bristol Street Fiat Derby because Chris the salesman was very good he assessed my requirements and showed me the model car that most suited them."

20th January 2016 | Mrs Susan Eyre

"Bristol Street Fiat Derby were great because I was not harassed and they had a lovely female sales person called Vicki Brookes who listened to my needs, thank you "

17th January 2016 | Ms marcella Jayne Devere-Smith

"The experience at Bristol Street Fiat Derby was fantastic because they made me feel so comfortable. The staff had a great attitude and were really approachable- I didn't feel out of place even though I was a total driving newbie buying my first car!"

14th January 2016 | Miss Green

"The experience at Bristol Street Fiat Derby was great because they were straight down the line"

14th January 2016 | Dr S

"I'd definitely recommend Bristol Street Fiat Derby because Vicki the salesperson was so clear with explaining everything. She made the delivery of the vehicle hassle free. Excellent service"

8th January 2016 | Miss Clare Christie

"I'd definitely recommend Bristol Street Fiat Derby because of its happy, friendly service. My purchase of a Fiat 500 Pop-Star was smoothly handled by Vikki and the transaction fitted with my timescale. I have purchased many cars from main dealers in the past but have never before had the actual car itself on display in the show-room prior to pickup. It all made it even more special. Top marks to Bristol Street Motors!"

5th January 2016 | Mr Iain Betson

"I'd endorse Bristol Street Fiat Derby because they offered me an overall great experience and help me get the car suited to me"

5th January 2016 | Miss Yasmin D'Amico

"I'd definitely recommend Bristol Street Fiat Derby because the service I received has been great "

4th January 2016 | Mrs W

"My entire experience of purchasing the car was extremely pleasant and without pressure. Manager Andrew and sales executive Vikki Brooks were both friendly but professional. Best experience I have ever had purchasing a new vehicle! "

21st December 2015 | Mrs P

"My experience at Bristol Street Fiat Derby could have been better because 1st your advert was not correct there was 1989 miles on the clock not 5 miles I was not supplied with the car manual the key code nor the radio code card they said that Fiat do not supply the items any more 2nd the price was £8000.449 in your advert and with all added on's it became £8000.700 with no discounts at all "

18th December 2015 | Mr Geraldo Angelini

"The experience at Bristol Street Fiat Derby was great because the people there were incredibly helpful, not pushy sales people. They let me decide things at my own pace & I got the perfect car for me at a great price"

6th December 2015 | Miss Elizabeth Hill

"The experience at Bristol Street Fiat Derby was fantastic because every aspect of the selection and purchasing process was handled in a polite friendly and efficient manner. The salesperson was attentive but not pushy , did not attempt to claim that he knew everything and responded to all queries in a pleasant and effective way. Small details like including initial taxation of the vehicle and one weeks insurance cover made the process very simple and hassle free.We made just 3 visits and 2 telephone calls and that was it. I had been suspicious of the value and efficiency offered by main dealers but Bristol Street Fiat Derby certainly outperformed Motorpoint and Available Car on every major parameter of the buying experience.I would not hesitate to recommend them to others. "

26th November 2015 | Mr B

"Bristol Street Fiat Derby were really helpful and I'd recommend them because your sales lady was a lovely young lady a explained everything very well. I think you are very lucky to have such a good sales person. "

24th November 2015 | Mrs K

"I had a great experience at Bristol Street Fiat Derby because we got a very good deal that suited us without the usual over zealous sales approach of other garages"

19th November 2015 | Mrs S

"Bristol Street Fiat Derby staff were good because they weren't pushy, but were informative and helpful. "

16th November 2015 | Mr Richard Kiddle

"I had a great experience at Bristol Street Fiat Derby because Nikki sales lady new every question I asked , never pushy and very helpful with my extras I bought from the accessories there . "

11th November 2015 | Mrs Louise Flint

"I'd suggest Bristol Street Fiat Derby to a friend because, even though I was dreading the process of buying a new car, I found it surprisingly enjoyable. The showroom is immaculate and comfortable and the staff are very friendly and helpful, especially Vikki who is delightful. I found my car on the first visit, and picked it up a week later, no stress no hassle. Thank you Bristol Street."

10th November 2015 | Mrs Susan O'brien

"I'd endorse Bristol Street Fiat Derby because you got brilliant service from James."

3rd November 2015 | Mrs Charlotte Bird

"Bristol Street Fiat Derby were fantastic because very professional friendly and car was very well presented on collection"

15th October 2015 | Miss Abigail Hudson

"I'd definitely recommend Bristol Street Fiat Derby to friends and family because they provided great service, effecient, professional and great cars. "

26th September 2015 | Miss Samantha Pagett

"My experience at Bristol Street Fiat Derby was cracking because of the sales representatives and of course of mew car "

17th September 2015 | Miss Nicola Guild

"Bristol Street Fiat Derby were great because the staff were helpful and friendly and never made me feel pressured into anything. "

15th September 2015 | Miss Jessica Hunt-Wheatley

"Bristol Street Fiat Derby were great because the staff are all completely wonderful!"

14th September 2015 | Miss Jade Mitchell-Ross

"The experience at Bristol Street Fiat Derby was fantastic because james made me feel very welcome. He was also very patient with the kids"

11th September 2015 | Mrs Rebecca Barratt

"Bristol Street Fiat Derby were great because they offered excellent customer service from the very beginning ."

9th September 2015 | Mrs Angela Teagle

"Bristol Street Fiat Derby were great because the service was great, the prices was right and the vehicle is perfect for our needs. "

8th September 2015 | Mrs Sophie Hubbard

"I was pleased with Bristol Street Fiat Derby and would recommend them because the standard of customer care was unbelievable l have never had such a wonderful experience when buying a car.All the staff l met were great and a special Thankyou to Anna smart who sold me the car she is a credit to you"

7th September 2015 | Miss Johanne Duffield

"I'd definitely recommend Bristol Street Fiat Derby to friends and family because the car was very well priced and the sales person was very helpfull"

29th August 2015 | Mr Grant Elson

"Everything went smoothly with no problems. Staff very friendly and helpful."

17th August 2015 | Mrs Susan Mackrell

"I'd recommend Bristol Street Fiat Derby because the sales people are extremely friendly and helpful. They make you feel welcome from the moment you walk into the show room. "

12th August 2015 | Mrs Gunn

"Bristol Street Fiat Derby staff were good because they were only to happy to answer any question no mater how small or silly it may have seemed. they were all polite and welcoming. Buying my car was so easy and stress free I would certainly recommend them and I SHALL BE BACK"

10th August 2015 | Mrs Heidi Purves

"Though none of the four dealerships we dealt were pushy, James Pardner at BSM Fiat was excellent. A very laid-back approach suited us down to the ground and he was always ready to answer any questions we had. A pleasure to deal with."

10th August 2015 | Mr Machin

"Bristol Street Fiat Derby were fantastic because they couldn't help me enough from start to finish even contacting me after sales James and the manager excellent service would definitely recommend "

5th June 2015 | Mrs Elaine Turner

"The experience at Bristol Street Fiat Derby was fantastic because they had an excellent range of cars to choose from - I was spoilt for choice and left with my dream fiat 500 at a brilliant price! Couldn't have asked for a better service too! "

31st May 2015 | Miss Stephanie Bowmer

"My experience at Bristol Street Fiat Derby was cracking because the sales team were fantastic"

30th May 2015 | Mr Gary Barrett

"I'd definitely recommend Bristol Street Fiat Derby because of the service provided by all the staff but especially Anna our sales assistant friendly and nothing to much trouble "

28th April 2015 | Mr Trevor Gill

"Bristol Street Fiat Derby staff were good because no hassle easy to deal with and very good experiance"

23rd March 2015 | Mr David Williams

"I'd definitely recommend Bristol Street Fiat Derby because they were friendly and very helpful during the purchase of my new car."

18th March 2015 | Mr William Lloyd

"Bristol Street Fiat Derby were really helpful and I'd recommend them because if requiring a new Fiat car would recommend as nearest Fiat dealership to Ashbourne. "

16th March 2015 | Mrs H

"I would recommend Bristol Street Fiat Derby to friends and family because of their excellent customer service and attention to detail. From the friendly welcome we recieved on our first visit to the showrooms, through to the comprehensive handover, Anna was fantastic. We would certainly make Bristol Street Motors our first choice in the future."

8th March 2015 | Mrs Ann Pelech

"The staff at Bristol Street Fiat Derby were good because being looked after and good customer service. "

19th February 2015 | Mrs L

"The staff at Bristol Street Fiat Derby were good because they were very friendly, helpful and made the whole process easy to understand! As I had specific needs for my car and limited budget they worked hard to accommodate all that and I am extremely happy with my new car!"

21st August 2014 | Miss Kay Gerred-Ponsford

"I'd endorse Bristol Street Fiat Derby because no pressure to purchase"

7th August 2014 | Mr Richard Bould

"Bristol Street Fiat Derby staff were good because friendly and proffesional manner every time we went. Top marks for this team."

20th June 2014 | Mr David King

Fiat Derby Servicing

Fiat Derby ServicingFiat Derby Servicing
fiat

Bristol Street Motors is one of the largest motor retailers in the UK, and it offers a wide selection of new and used cars for sale at its many dealerships across the country. The dealership group prides itself on generating a high volume of sales each year which are a result of its excellent customer service. Whatever your requirements, Bristol Street Motors offers a team of dedicated sales executives who are approachable, knowledgeable and willing to help.

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96 of Fiat Derby Servicing customers who bought a vehicle would recommend them to a friend