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100 reviews of Ford Birmingham

These reviews were collected by JudgeService.com, an independant car dealer review website.

100

Reviews of Ford Birmingham

97

Overall satisfaction

98

Would recommend

"Calvin was a lovely salesman, with great knowledge of Ford cars and v friendly "

19th February 2018 | Miss S

"I would recommend Bristol Street Ford Birmingham to friends and family because very helpful staff nothing is too much trouble"

19th February 2018 | Mr Stephen Bailey

"Bristol Street Ford Birmingham were great because friendly and helpful. Let us know everything "

13th February 2018 | Mrs C

"Bristol Street Ford Birmingham were great because they helped with any of my needs and questions. "

12th February 2018 | Miss Leah Healey

"I was happy with the service at Bristol Street Ford Birmingham because the sales rep made me feel relaxed and that it was my decision to buy the car. No sales pressure applied. If I said no the rep accepted it. 10/10"

12th February 2018 | Mr Simon Shakespeare

"Bristol Street Ford Birmingham staff were good because excellent service with no hard sell. Honest dealership."

10th February 2018 | Mr Dileep Jhheent

"I'd endorse Bristol Street Ford Birmingham because of the great service, the salesman was extremely helpful and accommodating "

10th February 2018 | Mr Lee Dowling

"The experience at Bristol Street Ford Birmingham was good because i was never pressured into buying a vehicle. The sales person LORRAINE LUDLOW did exactly as i asked. She showed me a vehicle so that i could compare against another make. She gave me time with the car then enquired how the viewing of the other vehicle went, then made an appointment for me to go back and test drive the Ford. LORRAINE was professional yet friendly and very helpful on the transfer of my plate from my old car to new explained all that i needed to know on the new car she sorted out any question i had and helped complete the deal when i was not happy with the price offered for my old car. Not once did i feel pressured and personally i would recommend LORRAINE to any family or friend if they want to change or buy a car. I have known many car sales people over my career in vehicle purchasing and chauffeuring and LORRAINE is right up there with the best i have been involved with. And if i might add, and my friends and family will readily attest to this, I DO NOT give praise easily. So along with the presentation of my new car LORRAINE LUDLOW would be why i would recommend BRISTOL STREET FORD BIRMINGHAM to a friend"

9th February 2018 | Mr Mark Ralphs

"Mark Selby has always been there to help out with any problems and got my the right car I was looking for. 10 Stars for Mark Selby"

9th February 2018 | Mr Stephen Thomas

"Bristol Street Ford Birmingham were fantastic because salesman Gavin Orwin tuned in to our needs and was very helpful during sale and afterwards delivering what we wanted quickly and efficiently - nothing was too much trouble"

8th February 2018 | Mrs Janet Twomlow

"Bristol Street Ford Birmingham staff were good bit very disappointed that the person who recommended me did not receive her £50 cheque as promised "

8th February 2018 | Mrs McCarthy

"Bristol Street Ford Birmingham were fantastic because they made buying a car an enjoyable experience. I never felt pressurised, the sales person was friendly and helpful without trying to be over the top. To save £300 transportion costs I flew from Glasgow to Birmingham and was picked up by the salesperson. The salesperson also called me a couple of hours after leaving Birmingham to make sure I was ok as the winter weather had arrived. That's customer service."

7th February 2018 | Mr Richard Mess

"I'd endorse Bristol Street Ford Birmingham because great service from warren the salesman, had a good test drive, explained all options to me, happy with price paid, vehicle was well prepared on collection, service book not available but copy done and posted to me a few days later."

6th February 2018 | Mr Andrew Norridge

"I'd recommend Bristol Street Ford Birmingham to a friend because the staff and friendly helpful and not pushy and the cars and the needs of the clients for exactly what I needed"

5th February 2018 | Miss Jane Waterhouse

"Bristol Street Ford Birmingham were great because we had a very positive experience on buying our new car. Everything was well explained. Well done to Gavin Orwin at your Birmingham branch."

3rd February 2018 | Mrs Anita Henry

"I'd recommend Bristol Street Ford Birmingham because the service I received from start to finish was amazing! Professional and knowledgable."

29th January 2018 | Mrs Catherine Parcell

"I was very pleased with service that Tony Tolley offered me,very professional and well presented thank you."

28th January 2018 | Mr Neil Booton

"Bristol Street Ford Birmingham were great because the professionalism of the staff also very knowledgable about the cars and friendly and welcoming"

26th January 2018 | Mr Michael Caulfield

"I was happy with the service at Bristol Street Ford Birmingham because I had no luck elsewhere, i was purchasing my first car and was nervous. I needed a car that would be able to grow with me and meet my daily needs. The sales guy Warren was completely honest and made me feel at ease, he was very professional, clear spoken, reassuring and wasn't pushy. The whole team was friendly and made me feel welcome. The vehicle was used but completely immaculate, I feel confident whilst driving and get a lot of compliments! "

26th January 2018 | Miss Melanie Findley

"I would recommend Bristol Street Ford Birmingham to friends and family because of the level of communication that was available to at each stage."

23rd January 2018 | Mr Christopher Haines

"I was pleased with Bristol Street Ford Birmingham and would recommend them because of the friendly service I received from the salesman, who went out of his way to help me. I hope he will be around when I buy my next car."

22nd January 2018 | Mr David Ridyard

"I'd suggest Bristol Street Ford Birmingham to a friend because it took the fear out of buying my first car, Mark listend to me, and helped me make the right decision! It was a joy to buy my first car from Mark, he put me at ease and I knew he was some one I could trust!"

17th January 2018 | Mr Craig Smith

"I'd definitely recommend Bristol Street Ford Birmingham because gavin our salesperson was great from start to finish! Everything with the car was perfect and he helped me find a great deal. Would definitely recommend. The people there are passionate about finding a car that is perfect for you. Thank you once again!"

13th January 2018 | Mr Ryan Whiting

"The experience at Bristol Street Ford Birmingham was fantastic because no one tried to SELL me a car....They helped me find just what I was looking for. I managed to do a deal in just over an hour! "

13th January 2018 | Mr Nokes

"Bristol Street Ford Birmingham were fantastic because - great prices - great used cars - great people and I trust them "

11th January 2018 | Mr David Payne

"I'd definitely recommend Bristol Street Ford Birmingham because very helpful and friendly ."

11th January 2018 | Mr Derek Moses

"Bristol Street Ford Birmingham staff were good because They understood exactly what I needed also found my new car quickly and put every thing in place so I could receive my new car very quickly."

5th January 2018 | Mrs Jacqueline Bishop

"Bristol Street Ford Birmingham were fantastic because they explained everything very well"

3rd January 2018 | Miss Amina Abdi Hassan

"My experience at Bristol Street Ford Birmingham was cracking because Mark was really flexible and dealt with my needs in a timely manner. Everything was explained fully to me and the service was friendly and approachable. I have already recommended to 3 of my friends as I was so please with the service. "

29th December 2017 | Miss Danielle Wood

"I would recommend Bristol Street Ford Birmingham to friends and family because of the service provided."

28th December 2017 | Mrs Joyce Beale

"My experience at Bristol Street Ford Birmingham was cracking because of the range of cars and the wonderful sakes person Damien "

27th December 2017 | Ms Mary Donnelly

"I would recommend Bristol Street Ford Birmingham to friends and family because they have friendly staff and easy to talk to "

19th December 2017 | Mr Carl Dalton

"I had a great experience at Bristol Street Ford Birmingham because the staff are very friendly, helpful and welcoming. "

16th December 2017 | Miss Dannielle Gamble

"I'd definitely recommend Bristol Street Ford Birmingham because i got a good car that fit my needs and my budget perfectly, and the staff were overly helpful"

12th December 2017 | Mrs Iyire

"I would not recommend Bristol Street Ford Birmingham because of the general service, very unprofessional , who sells a £28500 car without floor mats, car was dirty when I picked it up, had to wait for it to be cleaned, quite an embarrassing experience! "

11th December 2017 | Mr John Rowbottom

"I'd suggest Bristol Street Ford Birmingham to a friend because they go the extra mile in customer care. "

11th December 2017 | Mr James Waith

"I find them completely open and honest. They are totally clear about all the paper work and make me feel like the most important customer"

9th December 2017 | Mrs Shan Brown

"I'd endorse Bristol Street Ford Birmingham because brill place"

7th December 2017 | Mr Roy Rollason

"Overall excellent."

7th December 2017 | Mr C

"Bristol Street Ford Birmingham were really helpful and I'd recommend them because they were very helpful , made my time I spent their very comfortable and pleasant "

30th November 2017 | Miss Lorraine O'Neill

"Quick and easy"

30th November 2017 | Mr Neale

"The experience at Bristol Street Ford Birmingham was great because the staff were extremely friendly and helpful and I completely trust them to provide great service "

30th November 2017 | Miss Kristiana Drake-Cervantes

"The experience at Bristol Street Ford Birmingham was fantastic because the personnel Ms Ludlow was very good and was kind to stay late and deliver the car, even though I came late. The entire proceedings was well organised. "

29th November 2017 | Mr Rajarajan Anandavelu

"Bristol Street Ford Birmingham were fantastic because they provide excellent client service and want to find the best car for their customers."

29th November 2017 | Miss Clare Hill

"The experience at Bristol Street Ford Birmingham was great because Mark wasn't overly pushy, helped with the right deal and kept in touch to ensure a smooth process"

28th November 2017 | Mrs Hayley Handy

"Bristol Street Ford Birmingham were helpful because we have bought several vehicles from BSM and all have been reliable."

23rd November 2017 | Mrs R

"I'd suggest Bristol Street Ford Birmingham to a friend because the service was exceptional. Damian has been really fantastic both during the sales process and in after sales service since. I am very happy with the car I bought and with the 0% finance deal."

19th November 2017 | Ms Diane Le Rendu

"Bristol Street Ford Birmingham staff were good because they were friendly and helpful- not in the least intimidating or pushy. ( e.g I said early on that I would be buying the vehicle cash and would not be interested in finance. I know of instances where customers have been pressured to take finance )"

18th November 2017 | Mrs Betty B

"I had a great experience at Bristol Street Ford Birmingham because as always prompt and efficient Mark Selby has everything ready for purchase. Car is everything I asked for and everything went smoothly . Thank you "

17th November 2017 | Miss Joanne Tooley

"I had a great experience at Bristol Street Ford Birmingham because everything was explained in detail"

16th November 2017 | Mrs Abigail Benson

"The experience at Bristol Street Ford Birmingham was great because customer service was very friendly and comforting in the sense that you are spending money a vehicle so trusting someone with being able to advise the best deal is a must. And thats what i believe i got for a first time car buyer."

15th November 2017 | Miss Hunter

"Bristol Street Ford Birmingham were fantastic because , attentive staff, friendly, not pushy. Handover was simple and well explained"

15th November 2017 | Mrs Susan Hill

"I'd recommend Bristol Street Ford Birmingham to anyone because I found the staff friendly and helpful and the service given was excellent."

14th November 2017 | Rev Peter Willox

"Bristol Street Ford Birmingham especially Lorraine looked after us from the moment we got there, nice place nice lady and nice cars."

14th November 2017 | Mr Darren Hanson

"Bristol Street Ford Birmingham were fantastic because I had very good experience on my visit. Mark Selby was very nice and very diligent."

13th November 2017 | Mr Alhaji Bayang

"I'd recommend Bristol Street Ford Birmingham because they restored my faith in dealers after having a bad experience with my local store "

13th November 2017 | Miss Rachel Wood

"The experience at Bristol Street Ford Birmingham was great because Mark Selby is a really top draw salesman and has never steered me wrong in any car I have choosen."

11th November 2017 | Mrs Carole Allen

"I was pleased with Bristol Street Ford Birmingham and would recommend them because I found the place to be very professional and clean. Can i just also say Gavin was awesome and answered any questions I had and nothing was too much trouble. Go in and see him because he manages everything for you and explains the car features in depth. He was brilliant. "

6th November 2017 | Miss Virdee

"The staff at Bristol Street Ford Birmingham were good because they were helpful from the moment I entered the premises and offered to get drinks and the person I came to see."

6th November 2017 | Mr John McGee

"I'd suggest Bristol Street Ford Birmingham to a friend because costomer service is brilliant. Staff are friendly and every thing was well explained to me. Car name in a very Google condition. Very happy with my purchase. Excellent"

5th November 2017 | Ms Dorothy Dlamini

"I'd endorse Bristol Street Ford Birmingham because, friendly, very informative, listen to my individual needs"

4th November 2017 | Mr Andrew Ridley

"My experience at Bristol Street Ford Birmingham was positive because we had the most amazing service from Mark Selby. He was so helpful and we truly appreciate all his advice and customer care. It can be very stressful especially when you have a tight time frame and also another car to return but his guidance and advice through this process made a huge amount of difference . Than you so very much and we shall definitely not hesitate to return to you in the future. "

4th November 2017 | Mrs Amanda Sutton

"I'd recommend Bristol Street Ford Birmingham to anyone because I have purchased cars in the past and never had a problem. My sales person Mark Selby was polite, professional and a pleasure to deal with. All in all a very pleasant experience."

3rd November 2017 | Mr Brian T

"I'd recommend Bristol Street Ford Birmingham because the attention I received while looking at the cars was excellent - relaxed, but informative, helpful but not pushy. The current finance deal (0% interest) is a very good deal and I would recommend buy from Bristol Street to anyone looking for a new car. Bristol Street have been a familiar and trusted supplier of cars in Birmingham for as long as I can remember. "

3rd November 2017 | Mr Matthew Hill

"I'd endorse Bristol Street Ford Birmingham because the team as a whole are really friendly and they are really patient and helpful with your decisions of vehicles. The dealer I used was amazing he ensured that my car was at it's optimum before handing it over, whilst it was still with them he regularly gave me updates on it and once it was handed over he phoned to make sure the car was running smoothly."

31st October 2017 | Miss Tiamoy Jones

"I'd suggest Bristol Street Ford Birmingham to a friend because they listened to what was important to me and worked with me to find the right car that suited my needs. "

30th October 2017 | Mr Paul Vaughan

"Bristol Street Ford Birmingham were really helpful and I'd recommend them because they they know how customers should be treated and nothing is to much trouble. Things did go wrong with my purchase but that couldn't be helped and Bristol Street Ford did everything they could to resolve the problem."

25th October 2017 | Mr Keith Stevens

"Bristol Street Ford Birmingham were fantastic because from start to finish I was looked after and all my questions and concerns were clearly answered! I want to especially recommend Mr. Calvin McKenn who took time to understand my needs and eventually got me a car to suit and he also addressed my concerns without being forceful or pushy at all. He always gave me time to process every information and then allowed me to make my own decisions. He gave me a lot of helpful tips later on especially regarding insurance even though he was off when I called him he was still as helpful as ever. Thank you Bristol Street Motors! I look forward to doing business with you again in the future. "

24th October 2017 | Miss Emeana

"I'd definitely recommend Bristol Street Ford Birmingham because of the friendly and helpful staff. "

23rd October 2017 | Miss S

"I would not recommend Bristol Street Ford Birmingham because car smells and has poor gearbox and is noisy "

19th October 2017 | Mr Donald Campbell

"I'd recommend Bristol Street Ford Birmingham because THEY ARE GREAT"

16th October 2017 | Mr Ryan Wheeler

"Bristol Street Ford Birmingham were helpful because the sales man Mark Selby was helpful all the way through, even though it took me months to get round to buying my cat "

11th October 2017 | Mr Nigel Lunn

"I was happy with the service at Bristol Street Ford Birmingham because Gavin, who took care of my sale, was the perfect balance between polite engagement and pushy salesmen. I did not feel pressured at all by him and as a result was able to go for the additional extras; that was purely due to his character. There are many other sales folk who would put me off and have the ability to shut down my want to spend a little more money than expected on further products but Gavin struck it right. His after sales care has gone the extra mile with a slight issue the car was having, and he has that all sorted for me. I appreciated going the extra mile to ensure that I walked away with a working sat-nav despite the pickup of the car being after office hours for those who look after the Nav cards. Thankyou"

9th October 2017 | Mr Peter Wheller

"I'd endorse Bristol Street Ford Birmingham because they were friendly and helpful and made my experience of buying my first proper car even better!! Special thanks to Gavin for being so fabulous! "

8th October 2017 | Miss Price

"Bristol Street Ford Birmingham were fantastic because the whole process was made problem free quick and easy, due to the the profesionalism and friendly service given by Mark Selby. "

7th October 2017 | Mr Andrew Edginton

"My experience at Bristol Street Ford Birmingham was memorable because every step was very straight forward and our salesman, Mark, was excellent. Very pleased with the service. "

7th October 2017 | Miss Louise Davies

"My experience at Bristol Street Ford Birmingham was positive because EVER ONE IS SO HELPFULL."

6th October 2017 | Mrs judith Lees

"Mark Selby and james moore and best people to deal with there dont sell you what you dont need and allways anser their phone at work or out of hours priceless "

2nd October 2017 | Mr Glen Hale

"My experience at Bristol Street Ford Birmingham was very good, we were given enough space to think and chose. I will definitely recommend Bristol Street Motors to anyone who wants a car or a different service "

28th September 2017 | Mrs Gabriela Lavinia Stefan

"Bristol Street Ford Birmingham staff were good because they show a great deal of attention to customers requirements,and with a friendly attitude throughout."

27th September 2017 | Mr Andrew Newcombe

"My experience at Bristol Street Ford Birmingham was memorable because the sales man was very helpful and I didnt feel like he was pushing me to make a decision there and then. "

25th September 2017 | Miss V

"I'd suggest Bristol Street Ford Birmingham to a friend because the salesman mark selby explained to me and my partner everything we needed to know about car finance as we did not know before and helped us choose the best car possible with the best mileage ,age, colour etc. We couldn't have asked for a better sales rep to help us with our decision in purchasing the financed vehicle. All in all great experience and really good staff and customer service & great deals/offers!"

23rd September 2017 | Miss Alexis Parry

"I'd recommend Bristol Street Ford Birmingham to a friend because they were all friendly and helpful, especially my salesman which was Mark Selby he went an extra mile to make sure i got what i needed and i did leave the dealership with a smile. Travelled from London, was welcomed by Mark with drinks and snacks, he explained everything clearly and thoroughly. He gave me a lot of help he also gave up his spare time to try give me help. I would definitely recommend Bristol Street Ford Birmingham, i already have. "

18th September 2017 | Mr Nasir F

"I would recommend Bristol Street Ford Birmingham to friends and family because the service I received was fantastic, they had exactly what I wanted at a great price I am very pleased with the whole experience, the salesperson was extremely helpful and thoroughly explained everything I needed to know the service I received was brilliant."

17th September 2017 | Mr Daniel Arter

"Bristol Street Ford Birmingham staff were good because Mark was very helpful and took time to explain everything clearly."

12th September 2017 | Mrs Jill Farrell

"I'd definitely recommend Bristol Street Ford Birmingham because the staff were very nice and friendly and i got what i wanted"

5th September 2017 | Miss Shirley McDonald

"The experience at Bristol Street Ford Birmingham was good because I had recently been there for a quote from a different sales person and was not happy with the service but Lorraine changed my mind completely she kept in contact with me through the whole process as this was my first car. If it wasn't for the service from Lorraine I would not of been returning to Bristol street due to previous experience. "

5th September 2017 | Miss Jade Mcguinness

"The experience at Bristol Street Ford Birmingham was good because they listened to our needs and and suggested the perfect car for us. Their attention to detail was second to none and made us all feel really welcome, excellent service, Gavin couldn't have been anymore helpful. Have already recommended to friends and family and will return again when it's time to upgrade. "

30th August 2017 | Mr Ross Tooth

"My experience at Bristol Street Ford Birmingham was cracking because the staff were amazingly friendly and helped me find the best offer."

29th August 2017 | Mr Jamie Vann-watson

"I had a wonderful experience with Lorrane Ludlow. She was able to help with all of my requirements and appreciated every bit of help I had with her. "

24th August 2017 | Mr Daniel Mitchell

"Bristol Street Ford Birmingham were great because the salesman was excellent and friendly, as were other staff I encountered "

21st August 2017 | Mr John B

"I'd definitely recommend Bristol Street Ford Birmingham to friends and family because the staff are helpful and friendly and very knowledgeable."

17th August 2017 | Mr Thomas

"I'd definitely recommend Bristol Street Ford Birmingham because Calvin went out of his way to help us unlike one Bristol street motors franchise in Kings norton which did not."

15th August 2017 | Miss Rue

"I'd definitely recommend Bristol Street Ford Birmingham to friends and family because my sales person Lorraine was very helpful, helpful, honest. "

14th August 2017 | Mr Christopher Stephens

"I'd recommend Bristol Street Ford Birmingham to a friend because the selection, quality and buying experience is second to none, we will certainly look to buy again."

12th August 2017 | Mr Simon Williams

"I was pleased with Bristol Street Ford Birmingham and would recommend them because the process was quick and easy. My sales rep Damien was amazing, the car I initially had my eye on was already sold in the dealership. Within minutes Damien had found a similar one online and arranged for it to be sent over within the week. I also got in on time for the 0% finance offer which was a bonus! This is the third car my family has bought from them and I would happily recommend."

10th August 2017 | Miss Catherine Murphy

"I'd definitely recommend Bristol Street Ford Birmingham to friends and family because they did everything I asked and more."

9th August 2017 | Mr Allen Killeen

"The staff at Bristol Street Ford Birmingham were good because they did try and go the extra mile."

8th August 2017 | Ms Prerna Dutt

"I would recommend Bristol Street Ford Birmingham to friends and family because Mr Mark Selby the salesman I have dealt with him for many years and so has my wife my 2 sons and my mom and he knows what we want and what our expectations are and always deliveries and is always helpful and nothing is ever a issue with Mr Selby and would recommend him to anyone. "

7th August 2017 | Mr Mark Hunt

"My experience at Bristol Street Ford Birmingham was memorable because the sales person made the whole experience worthwhile. Well done Lorraine Ludlow "

4th August 2017 | Mr Kevin Braithwaite

Ford Birmingham

Ford BirminghamFord Birmingham
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Bristol Street Motors is one of the largest motor retailers in the UK, and it offers a wide selection of new and used cars for sale at its many dealerships across the country. The dealership group prides itself on generating a high volume of sales each year which are a result of its excellent customer service. Whatever your requirements, Bristol Street Motors offers a team of dedicated sales executives who are approachable, knowledgeable and willing to help.

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98 of Ford Birmingham customers who bought a vehicle would recommend them to a friend