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100 reviews of Ford Birmingham

These reviews were collected by JudgeService.com, an independant car dealer review website.

100

Reviews of Ford Birmingham

95

Overall satisfaction

96

Would recommend

"Bristol Street Ford Birmingham staff were good because had a great deal"

14th July 2018 | Mrs Karen Terrell

"My experience at Bristol Street Ford Birmingham was cracking because of how friendly and helpful the members of staff were. Also the different services and products that are provided."

13th July 2018 | Mr Mark Colley

"Bristol Street Ford Birmingham were great because they are always welcoming, staff are friendly and helpful. "

10th July 2018 | Mr Michael Caulfield

"My experience at Bristol Street Ford Birmingham was positive because from the time I contacted the sales team about the car to my picking the car up and the after sales service, everyone I dealt with and everything that was done was professional and super helpful. I can’t praise the team at Ford Birmingham enough. "

6th July 2018 | Miss Winsome Thomas

"I'd recommend Bristol Street Ford Birmingham because it was quick and easy."

6th July 2018 | Mrs Laura Wagg

"I'd definitely recommend Bristol Street Ford Birmingham to friends and family because the sales staff are helpful and not 'pushy' and our guy Mark Selby was more than helpful"

3rd July 2018 | Mrs T

"The experience at Bristol Street Ford Birmingham was great because they offered good value for money and brilliant service including after sales"

2nd July 2018 | Mrs Barker

"The experience at Bristol Street Ford Birmingham was fantastic because of the customer service from salesman Mark Selby. He went above and beyond to help me find my perfect vehicle and nothing was too much "

1st July 2018 | Mr Steven Dowd

"I was happy with the service at Bristol Street Ford Birmingham because the sales man Gavin was grate he explained all the financial thinks to me made it all clear he was friendly helpful showed makeing the hole Proses stress free and easy."

28th June 2018 | Miss Clare Woodward

"I had a great experience at Bristol Street Ford Birmingham because there was no pressure selling and Kelvin Mcken was very accomodating and gave me all the answers to my questions."

28th June 2018 | Mr Granville Ferguson

"My experience at Bristol Street Ford Birmingham was memorable because Gavin was very knowledgable, friendly and helpful. "

21st June 2018 | Miss Rebecca Poole

"Bristol Street Ford Birmingham were great because great cars great service"

21st June 2018 | Mrs Linda Barnes

"Bristol Street Ford Birmingham were fantastic because of the information given and great customer service"

20th June 2018 | Mr Daniel Greaves

"Bristol Street Ford Birmingham were great because the the sales person Gavin Orwin was very friendly and explain all of the details of the car.and good with the after sales when i phoned him for advise when i was still getting used to the controls of the car ie when certain indication's came up on the visaul display.(added to this Gavin certainatly knows his mechanics/electronics and the technology of the car which he sold me on the day).Bristol Street Ford must be very proud to have his expertise within your Company,and wish him all the best for the future."

19th June 2018 | Mr Richard Holloway

"Bristol Street Ford Birmingham were helpful because friendly staff who were very helpful and organised "

19th June 2018 | Mr Paul Fisher-Bazan

"My experience at Bristol Street Ford Birmingham was very good. Not a local dealership at all, but looking for a golf and spoke to VW on phone who said this golf had just come in at BSM and wasn't on the website. A far journey, but found what we wanted. Gavin in sales was very good, not pushy and gave us space to think."

16th June 2018 | Mr George Morris

"Bristol Street Ford Birmingham were great because the service I received was excellent. Jacob was very helpful. "

14th June 2018 | Mrs A

"Bristol Street Ford Birmingham were helpful because they made it easy and uncomplicated!"

12th June 2018 | Mrs Bernadette Dunn

"Excellent service and vehicles"

8th June 2018 | Mr P

"I'd suggest Bristol Street Ford Birmingham to a friend because they are very helpful and don't push you in to anything you don't want "

7th June 2018 | Mrs Alison Beeston

"The experience at Bristol Street Ford Birmingham was good because I had prompt, helpful service and a good discussion of what cars were available to meet my needs, and finally excellent service once I had chosen one."

4th June 2018 | Mrs Morris

"Bristol Street Ford Birmingham were really helpful and I'd recommend them because they have a high standard in vehicles and staff were friendly"

1st June 2018 | Mrs Julie Harold

"Bristol Street Ford Birmingham were great because Mark Selby was not a pushy salesman. He answered all questions when asked and I did not feel under pressure to make a purchase or to buy any of the additional products and services offered. I would defiantly recommend Bristol street Birmingham to friends and family"

23rd May 2018 | Ms Amanda Louise McCourt

"The staff at Bristol Street Ford Birmingham were good because I have had my last four cars from Bristol Street motors and have always been happy with the professional way I have been dealt with. The sales person have been very polite even though I kept telephoning nearly every day to sort things out.. I found my experience again to be very good. I always recommend my friends to use ford. Thanks again "

22nd May 2018 | Ms Caron Maguire

"I'd recommend Bristol Street Ford Birmingham to anyone because good service "

18th May 2018 | Mr Terry Wilson

"I was pleased with Bristol Street Ford Birmingham and would recommend them because the lady who sold me the car was lovely she never pressured me into anything she gave me lots of options of cars, quick turn around with part ex'ing my old car for my new car.... absolutely in love with it! "

18th May 2018 | Miss Leah Bell

"Bristol Street Ford Birmingham staff were good because they worked hard to keep us satisfied in spite of a minor glitch with the vehicle"

11th May 2018 | Dr C

"The experience at Bristol Street Ford Birmingham was great because there is no pressure in buying, they explain all options thoroughly and timely "

10th May 2018 | Mr Dalvinder Singh

"Bristol Street Ford Birmingham staff were good because they are extremely friendly, helpful and welcoming. They keep everything simple to prevent you getting lost or confused throughout the car buying process!"

8th May 2018 | Mr Jack Cullum

"Because everyone was very helpful "

8th May 2018 | Mr Tony Chandel

"Bristol Street Ford Birmingham were great because very friendly and happy to help with enquires "

7th May 2018 | Ms Satnam Mann

"I would not recommend Bristol Street Ford Birmingham because they knew there were faults with the car but passed these off as passing technical glitches. They turned out not to be, and involved me making three journeys over to my nearest Ford dealership plus leaving the car there for two days to have them fixed. This was highly inconvenient, not to mention the money involved in my journeys, having to use other transport whilst my car was being serviced, and two days loss of earning from staying home due to being unable to work without the vehicle."

7th May 2018 | Ms B

"I would recommend Bristol Street Ford Birmingham to friends and family because the service was very good . The salesman was brilliant ."

4th May 2018 | Mrs Lynne Harvey

"I was pleased with Bristol Street Ford Birmingham and would recommend them because of the quslity of care before, during and after the sale of my car. "

1st May 2018 | Mrs Tina Haynes

"I would not recommend Bristol Street Ford Birmingham. i spent a lot of money on my dream car unfortunately the member of staff dealing with me had to have time off so repairs and requests to be done to the car hadnt been done when i collected it and wasnt told this untill i looked at the car once handed the keys. i was told that i would receive a phonecall the next week to be booked in. i had to make the phone call two weeks later and then wait for a call back to see what was happening. a list of the jobs needing doing was taken and another week later still havent been booked in.... amoungst the list is two front tyres and they are very near to legal limit. im also going to have to book time out of work again to take my car back and then again to collect it therefore having loss of earnings that could of been avoided if the jobs were done before i had the car. very dissapointed and no longer feel a priority to the company "

30th April 2018 | Miss Sadie Callaghan

"I was happy with the service at Bristol Street Ford Birmingham because they were very pleasant and obliging. Answered all phone calls and queries. Also suppling a curiosity car when the faults are corrected. "

27th April 2018 | Mrs Diane Miller

"The experience at Bristol Street Ford Birmingham was great because they were helpful and had a positive attitude, were welcoming and responsive to me needs and didn’t pressurise me to do buy but gave me time to think about my options ."

13th April 2018 | Mrs Sara Ward

"Bristol Street Ford Birmingham were fantastic because I wasn't put under any pressure, I felt completely at ease with Gavin. He was courteous and efficient, genuinely friendly and we had a laugh. Everything went very smoothly and he does the company credit. I am one very happy bunny."

13th April 2018 | Miss Jane Miles

"Bristol Street Ford Birmingham were great because of their care in making sure they meet our needs."

12th April 2018 | Mr Charles Paul Harris

"I would not recommend Bristol Street Ford Birmingham because they haven't been intouch since buying the car even though I was promised a phone call with 5 days and they haven't answered my email. "

10th April 2018 | Mrs Michele Davies

"Bristol Street Ford Birmingham were great because you know you are getting a reliable car without any hidden defaults and the team at Bristol street make you feel special and go the extra mile for you. "

10th April 2018 | Mr Sean O'Donnell

"Bristol Street Ford Birmingham were great because service was fantastic "

10th April 2018 | Miss Helen Harris

"I'd definitely recommend Bristol Street Ford Birmingham to friends and family because friendly service and helpful sales person. "

29th March 2018 | Miss Medina Chambers

"I'd recommend Bristol Street Ford Birmingham because the staff are friendly, informative and assist where required."

29th March 2018 | Mr Wendell Griffiths

"My experience at Bristol Street Ford Birmingham was memorable because the sales man very friendly and competent ,went out of his way to insure a smooth transaction,very pleased all round."

28th March 2018 | Mr Alan Nicholls

"First class, friendly service."

22nd March 2018 | Mr Steven Whittock

"The experience at Bristol Street Ford Birmingham was great because the whole experience was really easy and stress free. Mark was extremely helpful and nothing was too much trouble for him. I would definitely contact Mark again when looking for my next car."

21st March 2018 | Mr C

"I'd recommend Bristol Street Ford Birmingham to anyone because our salesman was really outstanding."

14th March 2018 | Mrs Mary McHenry

"My experience at Bristol Street Ford Birmingham was positive because the salesman,Gavin Orwin did a brilliant job finding the right car for us.He was also very helpful,courteous and patient."

14th March 2018 | Mrs Jean Corbett

"The staff at Bristol Street Ford Birmingham were good because they dealt with us in a very professional manner and the sales rep couldn’t of been any better top marks mr gavin "

14th March 2018 | Mr Ajaz Khan Pathan

"I'd suggest Bristol Street Ford Birmingham to a friend because the customer service was excellent. "

13th March 2018 | Mr Joseph Rohman

"Bristol Street Ford Birmingham staff were good because they looked after me from the start to finish nothing seemed to much trouble all my questions were answered. To be honest ive bought a lot of cars over the years and this has been a faultless purchase 10/10"

12th March 2018 | Mrs Ann-Marie Williams

"My experience at Bristol Street Ford Birmingham was positive because Gavin Orwin made sure i felt comfortable with the cars i test drove. Not pushy and let me make up my own mind. Even tho i wanted a different car to start with and I'm so glad we went away and made our mind up without being pushed into it. "

8th March 2018 | Mrs Manvinder Kaur-Malhi

"I was pleased with Bristol Street Ford Birmingham and would recommend them because I have done so before and will do so in the future the sales rep I deal with knows our needs and came up trumps this time."

6th March 2018 | Mr Eugene Fitzgerald

"Bristol Street Ford Birmingham were great because they were helpful and knowledgeable "

5th March 2018 | Mr James Hill

"I was happy with the service at Bristol Street Ford Birmingham because no pushy sales pressure accurate description of vehicle on the website, really competitive prices"

1st March 2018 | Mr Martin Nash

"I'd definitely recommend Bristol Street Ford Birmingham because , I found their service excellent. Everything was explained, and dealt with in a timely manner. We collected the car and it was ready when we arrived and salesman ( Calvin McKenn ) explained everything and even set my phone up in the car. He was friendly without being pushy, something I like in salesmen. I would have no hesitation in going back in the future for another car and would happily recommend Bristol Street Motors"

26th February 2018 | Mrs Catherine Graham

"My experience at Bristol Street Ford Birmingham was cracking because everything was just right and the customer service was excellent. "

25th February 2018 | Mrs Narinder Bhambra

"Bristol Street Ford Birmingham were great because the salesman Warren made you feel relaxed and was non pushy which is the reason I brought the vehicle from him .I had a minor problem which he sorted for me picking my vehicle up and returning it same day ,nice to deal with someone who takes pride in his work ."

23rd February 2018 | Mr Stephen Neal

"Calvin was a lovely salesman, with great knowledge of Ford cars and v friendly "

19th February 2018 | Miss S

"I would recommend Bristol Street Ford Birmingham to friends and family because very helpful staff nothing is too much trouble"

19th February 2018 | Mr Stephen Bailey

"Bristol Street Ford Birmingham were great because friendly and helpful. Let us know everything "

13th February 2018 | Mrs C

"Bristol Street Ford Birmingham were great because they helped with any of my needs and questions. "

12th February 2018 | Miss Leah Healey

"I was happy with the service at Bristol Street Ford Birmingham because the sales rep made me feel relaxed and that it was my decision to buy the car. No sales pressure applied. If I said no the rep accepted it. 10/10"

12th February 2018 | Mr Simon Shakespeare

"Bristol Street Ford Birmingham staff were good because excellent service with no hard sell. Honest dealership."

10th February 2018 | Mr Dileep Jhheent

"I'd endorse Bristol Street Ford Birmingham because of the great service, the salesman was extremely helpful and accommodating "

10th February 2018 | Mr Lee Dowling

"The experience at Bristol Street Ford Birmingham was good because i was never pressured into buying a vehicle. The sales person LORRAINE LUDLOW did exactly as i asked. She showed me a vehicle so that i could compare against another make. She gave me time with the car then enquired how the viewing of the other vehicle went, then made an appointment for me to go back and test drive the Ford. LORRAINE was professional yet friendly and very helpful on the transfer of my plate from my old car to new explained all that i needed to know on the new car she sorted out any question i had and helped complete the deal when i was not happy with the price offered for my old car. Not once did i feel pressured and personally i would recommend LORRAINE to any family or friend if they want to change or buy a car. I have known many car sales people over my career in vehicle purchasing and chauffeuring and LORRAINE is right up there with the best i have been involved with. And if i might add, and my friends and family will readily attest to this, I DO NOT give praise easily. So along with the presentation of my new car LORRAINE LUDLOW would be why i would recommend BRISTOL STREET FORD BIRMINGHAM to a friend"

9th February 2018 | Mr Mark Ralphs

"Mark Selby has always been there to help out with any problems and got my the right car I was looking for. 10 Stars for Mark Selby"

9th February 2018 | Mr Stephen Thomas

"Bristol Street Ford Birmingham were fantastic because salesman Gavin Orwin tuned in to our needs and was very helpful during sale and afterwards delivering what we wanted quickly and efficiently - nothing was too much trouble"

8th February 2018 | Mrs Janet Twomlow

"Bristol Street Ford Birmingham staff were good bit very disappointed that the person who recommended me did not receive her £50 cheque as promised "

8th February 2018 | Mrs McCarthy

"Bristol Street Ford Birmingham were fantastic because they made buying a car an enjoyable experience. I never felt pressurised, the sales person was friendly and helpful without trying to be over the top. To save £300 transportion costs I flew from Glasgow to Birmingham and was picked up by the salesperson. The salesperson also called me a couple of hours after leaving Birmingham to make sure I was ok as the winter weather had arrived. That's customer service."

7th February 2018 | Mr Richard Mess

"I'd endorse Bristol Street Ford Birmingham because great service from warren the salesman, had a good test drive, explained all options to me, happy with price paid, vehicle was well prepared on collection, service book not available but copy done and posted to me a few days later."

6th February 2018 | Mr Andrew Norridge

"I'd recommend Bristol Street Ford Birmingham to a friend because the staff and friendly helpful and not pushy and the cars and the needs of the clients for exactly what I needed"

5th February 2018 | Miss Jane Waterhouse

"Bristol Street Ford Birmingham were great because we had a very positive experience on buying our new car. Everything was well explained. Well done to Gavin Orwin at your Birmingham branch."

3rd February 2018 | Mrs Anita Henry

"I'd recommend Bristol Street Ford Birmingham because the service I received from start to finish was amazing! Professional and knowledgable."

29th January 2018 | Mrs Catherine Parcell

"I was very pleased with service that Tony Tolley offered me,very professional and well presented thank you."

28th January 2018 | Mr Neil Booton

"Bristol Street Ford Birmingham were great because the professionalism of the staff also very knowledgable about the cars and friendly and welcoming"

26th January 2018 | Mr Michael Caulfield

"I was happy with the service at Bristol Street Ford Birmingham because I had no luck elsewhere, i was purchasing my first car and was nervous. I needed a car that would be able to grow with me and meet my daily needs. The sales guy Warren was completely honest and made me feel at ease, he was very professional, clear spoken, reassuring and wasn't pushy. The whole team was friendly and made me feel welcome. The vehicle was used but completely immaculate, I feel confident whilst driving and get a lot of compliments! "

26th January 2018 | Miss Melanie Findley

"I would recommend Bristol Street Ford Birmingham to friends and family because of the level of communication that was available to at each stage."

23rd January 2018 | Mr Christopher Haines

"I was pleased with Bristol Street Ford Birmingham and would recommend them because of the friendly service I received from the salesman, who went out of his way to help me. I hope he will be around when I buy my next car."

22nd January 2018 | Mr David Ridyard

"I'd suggest Bristol Street Ford Birmingham to a friend because it took the fear out of buying my first car, Mark listend to me, and helped me make the right decision! It was a joy to buy my first car from Mark, he put me at ease and I knew he was some one I could trust!"

17th January 2018 | Mr Craig Smith

"I'd definitely recommend Bristol Street Ford Birmingham because gavin our salesperson was great from start to finish! Everything with the car was perfect and he helped me find a great deal. Would definitely recommend. The people there are passionate about finding a car that is perfect for you. Thank you once again!"

13th January 2018 | Mr Ryan Whiting

"The experience at Bristol Street Ford Birmingham was fantastic because no one tried to SELL me a car....They helped me find just what I was looking for. I managed to do a deal in just over an hour! "

13th January 2018 | Mr Nokes

"Bristol Street Ford Birmingham were fantastic because - great prices - great used cars - great people and I trust them "

11th January 2018 | Mr David Payne

"I'd definitely recommend Bristol Street Ford Birmingham because very helpful and friendly ."

11th January 2018 | Mr Derek Moses

"Bristol Street Ford Birmingham staff were good because They understood exactly what I needed also found my new car quickly and put every thing in place so I could receive my new car very quickly."

5th January 2018 | Mrs Jacqueline Bishop

"Bristol Street Ford Birmingham were fantastic because they explained everything very well"

3rd January 2018 | Miss Amina Abdi Hassan

"My experience at Bristol Street Ford Birmingham was cracking because Mark was really flexible and dealt with my needs in a timely manner. Everything was explained fully to me and the service was friendly and approachable. I have already recommended to 3 of my friends as I was so please with the service. "

29th December 2017 | Miss Danielle Wood

"I would recommend Bristol Street Ford Birmingham to friends and family because of the service provided."

28th December 2017 | Mrs Joyce Beale

"My experience at Bristol Street Ford Birmingham was cracking because of the range of cars and the wonderful sakes person Damien "

27th December 2017 | Ms Mary Donnelly

"I would recommend Bristol Street Ford Birmingham to friends and family because they have friendly staff and easy to talk to "

19th December 2017 | Mr Carl Dalton

"I had a great experience at Bristol Street Ford Birmingham because the staff are very friendly, helpful and welcoming. "

16th December 2017 | Miss Dannielle Gamble

"I'd definitely recommend Bristol Street Ford Birmingham because i got a good car that fit my needs and my budget perfectly, and the staff were overly helpful"

12th December 2017 | Mrs Iyire

"I would not recommend Bristol Street Ford Birmingham because of the general service, very unprofessional , who sells a £28500 car without floor mats, car was dirty when I picked it up, had to wait for it to be cleaned, quite an embarrassing experience! "

11th December 2017 | Mr John Rowbottom

"I'd suggest Bristol Street Ford Birmingham to a friend because they go the extra mile in customer care. "

11th December 2017 | Mr James Waith

"I find them completely open and honest. They are totally clear about all the paper work and make me feel like the most important customer"

9th December 2017 | Mrs Shan Brown

"I'd endorse Bristol Street Ford Birmingham because brill place"

7th December 2017 | Mr Roy Rollason

"Overall excellent."

7th December 2017 | Mr C

"Bristol Street Ford Birmingham were really helpful and I'd recommend them because they were very helpful , made my time I spent their very comfortable and pleasant "

30th November 2017 | Miss Lorraine O'Neill

"Quick and easy"

30th November 2017 | Mr Neale

Ford Birmingham

Ford BirminghamFord Birmingham
ford

Bristol Street Motors is one of the largest motor retailers in the UK, and it offers a wide selection of new and used cars for sale at its many dealerships across the country. The dealership group prides itself on generating a high volume of sales each year which are a result of its excellent customer service. Whatever your requirements, Bristol Street Motors offers a team of dedicated sales executives who are approachable, knowledgeable and willing to help.

13 Vehicles

  
96 of Ford Birmingham customers who bought a vehicle would recommend them to a friend