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100 reviews of Ford Cheltenham

These reviews were collected by JudgeService.com, an independant car dealer review website.

100

Reviews of Ford Cheltenham

94

Overall satisfaction

95

Would recommend

"Bristol Street Ford Cheltenham were fantastic because they were able to meet our needs and we have already recommeneded a family member"

14th December 2017 | Mr Richard Doel

"The staff at Bristol Street Ford Cheltenham were good because nothing was too much trouble, everything was explained clearly, car was delivered within 5days even though I live in the Fens, paperwork was done for me ie; taxed and VC5 all in my name, Kelly Griffin drove the car to my home in promised timescale, and has since phoned to ask if all is ok, extremely good service. "

12th December 2017 | Mrs Maureen Marshall

"My experience at Bristol Street Ford Cheltenham was memorable because of everything I said before he is a asset to your company ."

7th December 2017 | Mr Richard Stevenson

"I would recommend Bristol Street Ford Cheltenham to friends and family because of the wide range of vehicles available at a reasonable price. I have been happy with vehicles purchased in the past."

7th December 2017 | Mrs C

"The experience at Bristol Street Ford Cheltenham was fantastic because the staff were friendly, courteous and helpful."

6th December 2017 | Mrs S

"I would recommend Bristol Street Ford Cheltenham to friends and family because the service and range of cars was superb, thanx"

6th December 2017 | Mr Stephen Crisp

"I'd definitely recommend Bristol Street Ford Cheltenham because I got a great car, and I had a choice of a few good cars. The car I got was a really good price and was exactly what I was looking for."

6th December 2017 | Mr James Jamieson

"The staff at Bristol Street Ford Cheltenham were good because they are professional ."

5th December 2017 | Mrs Rositsa Nacheva

"I'd suggest Bristol Street Ford Cheltenham to a friend because I can't fault the service I received. Lisa was very friendly and very informative. "

5th December 2017 | Miss G

"The experience at Bristol Street Ford Cheltenham was fantastic because we were looked after and everything was explained well as we went along."

5th December 2017 | Mrs Kathryn Bolton

"The experience at Bristol Street Ford Cheltenham was great because thiy givme good servises."

4th December 2017 | Mr Kebede Genda

"I was pleased with Bristol Street Ford Cheltenham and would recommend them because I had excellent attention from your salesman . "

2nd December 2017 | Mrs Jean Moss

"I'd suggest Bristol Street Ford Cheltenham to a friend because the experience was fairly painless."

2nd December 2017 | Mrs Deborah Bond

"Bristol Street Ford Cheltenham were helpful because they we're really patient with me. "

1st December 2017 | Miss Smith

"I'd recommend Bristol Street Ford Cheltenham to anyone because they are not pushy, priced competitive and took time to listen and advise us on the right car."

1st December 2017 | Mrs Cross

"I was happy with the service at Bristol Street Ford Cheltenham because Jon was knowledgeable, very helpful, and made me feel welcome, in spite of the heavy rain."

1st December 2017 | Mr Philip Perry

"My experience at Bristol Street Ford Cheltenham was memorable because easy going no pressure"

30th November 2017 | Mr Colin Swinson

"The experience at Bristol Street Ford Cheltenham was fantastic because the sales staff were very friendly and efficient especially David. Nothing could be too much trouble. He left me alone with a friend to discuss the car so didn't feel in any way pressured. Explained everything thoroughly and has been in contact a couple of times since purchase to make sure I'm satisfied."

30th November 2017 | Mrs W

"Bristol Street Ford Cheltenham were fantastic because they are very helpful and not pushy. Customer service was excellent. "

29th November 2017 | Mrs Karen Clutterbuck

"Bristol Street Ford Cheltenham were helpful because nothing was too much trouble and although I live some way from Cheltenham they arranged for both a test drive and then the delivery of the vehicle on time as arranged."

29th November 2017 | Mr Terence Card

"The experience at Bristol Street Ford Cheltenham was good because the salesperson was helpful, the deal straightforward, and experience included no pressure or gimmicks"

27th November 2017 | Mr Richard Flitton

"I'd recommend Bristol Street Ford Cheltenham to a friend because of the friendly approach and knowledge of my chosen vehicle."

23rd November 2017 | Mr Johnson

"My experience at Bristol Street Ford Cheltenham was cracking because of the excellent staff attitude, he went above and beyond to help. Nothing was too much trouble and he contacted me throughout.I will definitely recommend to friends and family."

22nd November 2017 | Mrs Helen Cook

"I was happy with the service at Bristol Street Ford Cheltenham because The salesman Robbie Bailey was fantastic, he took us through each stage of the purchase in a competent and professional manner."

21st November 2017 | Mr Anthony Beddow

"The experience at Bristol Street Ford Cheltenham was good because Stefan talked me through everything I needed to know and I didn't feel pressurised at all."

18th November 2017 | Mrs Lesley Fisher

"Bristol Street Ford Cheltenham staff were good because of First 'new car' purchase (well 2yrs old) for me. A whole new experience and I can't thank Jon Andrews from Cheltenham enough. I know it's his job but he's doing it well. Didn't once feel pressurised or pushed into the sale.I even received 'bubbles'! The new car is perfect for my needs. a change in employment now means the likely hood of a lot of miles covered and was in need of comfort, reliability and definitely not 'mumsie' The Kuga won out."

17th November 2017 | Ms Lynda Taverner

"Bristol Street Ford Cheltenham were really helpful and I'd recommend them because of the helpful service from the sales staff."

16th November 2017 | Mr David Green

"I'd recommend Bristol Street Ford Cheltenham because they employ decent, non pushy sales personnel and all my questions were answered."

16th November 2017 | Mr Nigel Thompson

"I'd recommend Bristol Street Ford Cheltenham to anyone because David is excellent!!!!! Oh, the cars are great too :)"

15th November 2017 | Mrs Michelle Birch

"The experience at Bristol Street Ford Cheltenham was fantastic because Dan Cooke made sure everything was spot on!!"

15th November 2017 | Mrs Sally Davis

"I'd recommend Bristol Street Ford Cheltenham to anyone because they know exactly what your after before you do."

15th November 2017 | Mrs Nicola S

"Bristol Street Ford Cheltenham were great because the people are lovely, service was brilliant and the car is spot on. We went a long way out of our way, a few hours and it was totally worth it - I would recommend. "

15th November 2017 | Mrs Pugh

"I was pleased with Bristol Street Ford Cheltenham and would recommend them because the customer service was amazing! They didn’t have the car we wanted at that dealership so the salesperson went and found us a car to the exact specifications and price range we wanted."

14th November 2017 | Mrs Charlotte Main

"I'd suggest Bristol Street Ford Cheltenham to a friend because David let me try many cars before I found what I wanted "

13th November 2017 | Mr John Jennings

"I'd suggest Bristol Street Ford Cheltenham to a friend because the service, condition and standards of cars shown to me, the price and customer service was above and beyond I couldn't be any happier."

13th November 2017 | Mr Daniel Barber

"The experience at Bristol Street Ford Cheltenham was good because the sales person was fantastic, he listened to everything we had requested and answered all our questions. "

12th November 2017 | Mr Liam Keenan

"Bristol Street Ford Cheltenham were great because good choice of vehicles, very helpful Salesman Stefan Lamb."

12th November 2017 | Mrs Elizabeth Calcutt

"I'd recommend Bristol Street Ford Cheltenham to anyone because of the help Iisa gave me throughout my whole experience!"

12th November 2017 | Mr Paul Holmes

"The experience at Bristol Street Ford Cheltenham was great because all staff were helpfull and friendly. Kelly did her upmost to find me a car within the criteria I gave her, and she was very enthusiastic and wanted to please."

9th November 2017 | Mrs Margaret Johnstone

"I was pleased with Bristol Street Ford Cheltenham and would recommend them because they are very friendly,professional,informative and not pushy. Very happy to answer any queries that you may have and try to find the car and deal that suits you."

8th November 2017 | Ms Sarah Martin

"My experience at Bristol Street Ford Cheltenham was positive because the staff listen to you and fit the vehicle to you. Nothing was to much for them. They informed me that I had been accepted by the finance company. It's the fastest l have ever known."

6th November 2017 | Mr Kevin Morris

"Bristol Street Ford Cheltenham were great because they really took an interest and wanted the best for me, it was a pleasure"

6th November 2017 | Mr Scott Whitham

"I'd endorse Bristol Street Ford Cheltenham because great offer of support from selling my own car to them, to ensuring I have all the documentation required to complete my purchase, staff really couldn't be more professional, helpful and diligent in their roles. Exceptional Service!!!"

6th November 2017 | Mrs Michelle Wickenden

"I was happy with the service at Bristol Street Ford Cheltenham because Lisa Roberts, the sales executive who dealt with my inquiry and subsequent purchase, was friendly (not pushy), very knowledgeable regarding the vehicle, excellent at explaining the process of purchase and answering the many questions I directed at her. Overall, a very relaxed and enjoyable experience (even though I spent quite a bit)."

3rd November 2017 | Mr Christopher Hadley

"The experience at Bristol Street Ford Cheltenham was good because Kelly made everything so easy and was ready with any information required. There was also a great choice of cars and everyone was lovely."

31st October 2017 | Miss Rosie Wight

"I would not recommend Bristol Street Ford Cheltenham because their aftercare service is terrible also I asked for the gap insurance and never got it . So I went else where and got it cheaper . Also I've had my car 2 moths and haven't received my £50 for referring my daughter to you. "

28th October 2017 | Mrs B

"I'd recommend Bristol Street Ford Cheltenham to a friend because our sales person David was fantastic. It took a few weeks to find the right car but he kept in touch with regular updates until we found the right one. He was extremely helpful and not 'pushy'. Would definitely use again and highly recommend "

26th October 2017 | Mr Shortman

"I'd definitely recommend Bristol Street Ford Cheltenham to friends and family because I didn’t really know what I wanted and they helped me understand the options and helped me decide what’s right for me"

25th October 2017 | Ms C

"I was happy with the service at Bristol Street Ford Cheltenham because they listened to our needs and showed a real interest in why we wanted to choose this car and were able to show us different levels of fittings, engine size and of course colour."

25th October 2017 | Mr Manu Patel

"Steffan from Bristol Street Ford Cheltenham was excellent, great service, very helpful, he could not do enough. I will be back in a few years and will definitely head in his direction. Top member of staff. Pleasure to do buisness with BSM and the sales guy. "

24th October 2017 | Mr Darren Wright

"My experience at Bristol Street Ford Cheltenham could have been better because it took several days to get the car ready for delivery"

19th October 2017 | Mr S

"I'd recommend Jon Bristol Street Ford Cheltenham because he looked after me very well and helped me pick the perfect car. I went in not wanting a ford, however he showed me some of the sporty ones he had on site and let me take one out to get a feel for it. I loved it but they diddnt have one exactly to what I was after. Jon spent time looking for the perfect car online in the groups stock whilst I was in there and when we found one online he phoned up and got it so it was a done deal. It wasn't the perfect car I wanted. So I asked if he could get the wheels sprayed black and the windows tinted before I collected the car. The whole time he was friendly, listening to what I was after and had it all sorted for me. I hadn't even seen the car yet had signed for it as I felt I could trust him. On collection day I was blown away with what an amazing car we had got and he had everything I asked for done on time. 10/10!!!"

19th October 2017 | Mr Ryan Ambridge

"I'd definitely recommend Bristol Street Ford Cheltenham to friends and family because they were friendly, straight to the point and very helpful "

15th October 2017 | Mrs Kelly Jones

"My experience at Bristol Street Ford Cheltenham was cracking because I got exactly the car I wanted for the price I wanted and the service was excellent."

14th October 2017 | Mr Christopher Byrne

"My experience at Bristol Street Ford Cheltenham could have been better because the salesman made us feel pressurised into accepting what he had to offer and did not give us time to consider alternatives. In addition there was very little give on the part of the dealership, offering very little in p/ex for our existing car, not discounting the price of the car to be purchased and not even throwing in a set of carpets. We were also told the car had one previous owner but when the V5 arrived it had had 2. The dealer was unwilling to allow us to have the car for the 2nd October which would've saved a whole months road tax (although they did make this up in extra fuel). The cars A/C was not working and the car had to be taken back to get this fixed. Which in fairness they did without quibble. Overall we are happy with the car but cannot say that we have been dealt with as valued customers."

12th October 2017 | Mr George Tomlin

"Bristol Street Ford Cheltenham were helpful because the salesman Jon was polite and explained everything that we needed to know and was not pushing to just get a sale his whole focus was on making sure we made the right decision on the car we chose. "

11th October 2017 | Mr Fraser

"I'd recommend Bristol Street Ford Cheltenham to a friend because the staff were very helpful and the selection very good. Overall a very easy exercise"

10th October 2017 | Mr Michael Kelly

"I'd definitely recommend Bristol Street Ford Cheltenham to friends and family because the sales people were highly knowledgable and went above and beyond to provide me with excellent service and Taylored the experience to fit my needs. As a first time buyer or a vehicle from a dealer I was made to feel comfortable and not intimidated. John was fantastic as was Mike in helping me buy my Fiesta and I’m thrilled with it! Thank you to Bristol street motors Cheltenham!! "

8th October 2017 | Miss Alice Westgarth

"Bristol Street Ford Cheltenham were helpful because, nothing was to much trouble. "

5th October 2017 | Mrs Caroline Power

"I'd suggest Bristol Street Ford Cheltenham to a friend because there is no usual sales talk,straight to the point, everything explained in detail,I would go back to the same salesman knowing that he can be relied on."

5th October 2017 | Mr William Parry

"The staff at Bristol Street Ford Cheltenham were good because they were helpful very professional it won't be the last time I deal which them"

4th October 2017 | Mr David Wooles

"Bristol Street Ford Cheltenham were helpful because of the helpfulness and professionalism of Kelly Griffin, who sourced a car which met my requirements, her excellent communication throughout the process, the speed at which the car was made ready for test drive and collection and the care taken over the handover."

3rd October 2017 | Miss N

"I'd suggest Bristol Street Ford Cheltenham to a friend because they offer excellent customer service"

2nd October 2017 | Mr Simon Fisher

"The staff at Bristol Street Ford Cheltenham were good because Lisa took the time to explain everything clearly and was very pleasant. She didn't rush us and has been a delight to deal with."

2nd October 2017 | Mr Lester Fellows

"I'd endorse Bristol Street Ford Cheltenham because the staff do look after you well"

29th September 2017 | Mrs Marion Watkins

"My experience at Bristol Street Ford Cheltenham was positive because the sales man was very helpful without being pushy "

25th September 2017 | Mr Hugh Mundy

"I was pleased with Bristol Street Ford Cheltenham and would recommend them because the salesman came up with the best car for me"

22nd September 2017 | Mrs J

"Bristol Street Ford Cheltenham staff were good because they were helpful, and completely understood my needs. They explained the process (something I am new too) without any hesitation and were positive about every aspect from choosing and ordering the car to handing over. Ive been so impressed with Bristol Street that I've already begun recommending them to friends, family and work colleagues."

22nd September 2017 | Ms Fleur Theiss

"My experience at Bristol Street Ford Cheltenham was positive because I found the service professional and very helpful. Buying a second-hand car can be a real minefield, but David was knowledgeable, helpful and supportive throughout the process. At no point did I feel at all that there was any pressure exerted on me to purchase the car. It was the least stressful purchase of a car that I have ever experienced. Thank you David, and thank you Bristol Street Cheltenham!"

21st September 2017 | Mr Tony Clarke

"I would recommend Bristol Street Ford Cheltenham to friends and family because customer service is important to me, especially when you are spending your own hard earned cash. I called in to start a search but found exactly what I wanted with help from David Wilkinson who was a perfect sales person and made me feel very confident with my final decision to purchase. He even went above and beyond and returned my work mobile phone to my home that evening before I realised I had left it on his desk."

20th September 2017 | Mrs Petrina Hawkes

"Bristol Street Ford Cheltenham were great because the staff were friendly and helpful without being too pushy."

19th September 2017 | Miss Natalie Morris

"Bristol Street Ford Cheltenham were helpful because of their knowledgeable staff"

18th September 2017 | Mrs S

"Bristol Street Ford Cheltenham were great because I walked in, and was effortlessly found a vehicle which was suitable for me as a replacement for my previous car which had been written off three weeks earlier"

18th September 2017 | Mr Ian R

"Bristol Street Ford Cheltenham were great because they listened to what I wanted and were very helpful & efficient."

17th September 2017 | Mrs Annette Wilkes

"I'd recommend Bristol Street Ford Cheltenham to a friend because they were helpful and friendly "

17th September 2017 | Mr Alan Butler

"I was pleased with Bristol Street Ford Cheltenham and would recommend them because I got the car I wanted with Lisa searching what was available and finding me the perfect one. Really happy with the car and service. Also received a video of my car before collection which was a nice touch."

16th September 2017 | Miss Andrews

"I would highly recommemened because it was great sale advisor and Quick service "

14th September 2017 | Miss Barbara Wojciechowska

"Bristol Street Ford Cheltenham staff were good because they are friendly and honest and helpful"

14th September 2017 | Mr Anthony Dike

"Bristol Street Ford Cheltenham were great because they gave me a higher part exchange price than I was expecting, made everything very simple, took me through the process start to finish very quickly and were helpful and friendly throughout. Happy customer! "

13th September 2017 | Mr Owen Matthews

"I was pleased with Bristol Street Ford Cheltenham and would recommend them because the dealt with myself and my partner well. I would however request that they be more open to offering more to the deals. EG. Full tank of fuel etc! "

13th September 2017 | Mr Thomas Hughes

"I was happy with the service at Bristol Street Ford Cheltenham because Kelly was fab and very helpful. "

11th September 2017 | Mrs Laura Kane

"The experience at Bristol Street Ford Cheltenham was fantastic because they had a great choice of cars for all budgets. We did feel the sales room could be updated and the car could have had a more thorough clean - marks on windows and interior but overall very happy with purchase and very pleased to have moved over from being a regular Audi customer to Ford. Thank you very much. "

8th September 2017 | Miss Kerry Robertson

"I'd recommend Bristol Street Ford Cheltenham to anyone because they are fantastic and suited my needs perfectly "

8th September 2017 | Miss Alison Cooke

"My experience at Bristol Street Ford Cheltenham was positive because of the exelent sevice."

7th September 2017 | Mr Graeme Bates

"I'd definitely recommend Bristol Street Ford Cheltenham to friends and family because the salesman was excellent and all aspects of the sale were dealt with efficiently."

3rd September 2017 | Mrs N

"I'd endorse Bristol Street Ford Cheltenham because you can trust that they will be hard but fair"

31st August 2017 | Mrs Angela B

"Friendly and knowledgeable salesman who explained everything and didn't apply any pressure. Followed up with a call to check all was Ok."

31st August 2017 | Mr william Barton

"The experience at Bristol Street Ford Cheltenham was fantastic because the sells men listened to are requirements & helped us to get the deal & car we wanted."

28th August 2017 | Mr Adrian Whitmarsh

"Bristol Street Ford Cheltenham were fantastic because they supported me to buy what I wanted at the price I wanted within a very timely manor. "

24th August 2017 | Miss H

"My experience at Bristol Street Ford Cheltenham could have been better because my car was not checked well enough prior to hand over and suffered a number of issues which I would have expected to be addressed in a standard preparation for sale. I had to return the car for two days for the issues to be addressed, which were done free of charge, but I was not expecting that degree of work to be required immediately on delivery."

24th August 2017 | Mr David Penny

"Nice, friendly service"

21st August 2017 | Mr Roger Mustoe

"Bristol Street Ford Cheltenham were great because the salesperson Lisa Roberts was fantastic and could not do enough to help me and I would recommend her as a credit to her company "

19th August 2017 | Mr Mark Eyre

"I'd definitely recommend Bristol Street Ford Cheltenham because the friendly and professional service I received was second to none. Lisa Roberts was fantastic and I will definitely be purchasing my next car from her."

16th August 2017 | Mr Matthew Adkins

"I would not recommend Bristol Street Ford Cheltenham because they do not respect you as a customer. They have found every way to not provide me with the car I expect. I have received a single broken key and did not recognise it as an issue until pressed. As of 2 weeks from purchase this has not been resolved. The vehicle supposedly had full service history, which was not supplied on purchase. They found ways to avoid minor expenses that would be thought by a typical buyer to be included with a dealership car - fuel, floor mats, puncture kit etc."

15th August 2017 | Mr Anthony D

"My experience at Bristol Street Ford Cheltenham was positive because of the salesperson who completely made the process easy"

15th August 2017 | Mrs Lucyna Duffy

"I would recommend Bristol Street Ford Cheltenham to friends and family because they care about the customer"

11th August 2017 | Mr Jeremy Wiltshire

"I'd recommend Bristol Street Ford Cheltenham to anyone because the salesman found the car I wanted. I needed a car with easy acsess as my wife has rhumatics. "

11th August 2017 | Mr W

"I was pleased with Bristol Street Ford Cheltenham and would recommend them because overall they provided a great vehicle, great finance options and after purchase support"

11th August 2017 | Ms N

"Bristol Street Ford Cheltenham were fantastic because from start to finish the staff were very professional and gave me all the advice and information needed to my purchase. Many thanks"

11th August 2017 | Mr Alistair Steven

"My experience at Bristol Street Ford Cheltenham was made quick and easy by the friendly and helpful staff. The moved the car I wanted to Cheltenham in a few days and sorted it all out within the week. "

10th August 2017 | Mr George Dimopoulos

Ford Cheltenham

Ford CheltenhamFord Cheltenham
mazda

Bristol Street Motors is one of the largest motor retailers in the UK, and it offers a wide selection of new and used cars for sale at its many dealerships across the country. The dealership group prides itself on generating a high volume of sales each year which are a result of its excellent customer service. Whatever your requirements, Bristol Street Motors offers a team of dedicated sales executives who are approachable, knowledgeable and willing to help.

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95 of Ford Cheltenham customers who bought a vehicle would recommend them to a friend