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These reviews were collected by JudgeService.com, an independant car dealer review website.
"Lookers Colchester Ford Transit Centre were helpful because from start to finish everything ran smoothly"
"My experience at Lookers Colchester Ford Transit Centre was cracking because sales person Aaron whiting puts you at ease straight away when you walk in the door and was very professional."
"I'd definitely recommend Lookers Colchester Ford Transit Centre because of prompt and polite service, unfortunately, unable to meet price expectation. "
"I was happy with the service at Lookers Colchester Ford Transit Centre because , if honest there was only 3 vans in the country that meet my criteria so I had little choice but out of the 3 the salesman [Ross] who dealt with me I found informative, he even did a video of the van which no one else offered, he was precise with the info, patient and friendly, never pushy which I find a huge plus, he picked me up from the station [I traveled from Manchester], offered me drinks as soon as we arrived etc and got me on my way home as quickly as poss with very little fuss, its the salesperson who makes all the difference [along with price of coarse] if all things are equal"
"Having had one test drive cancelled at the last moment i did not want to waste 2 hours driving to Ford, waiting for a vehicle to return that really should not have been taken out and then returning home without a test drive. I now have to wait until Tuesday when Aaron has promised that he will bring the vehicle to me. So once test drive will have cost me over £200 in lost time. I also think the dealership should be open on a Saturday afternoon. I had no issues arranging a drive with your competitors on a Saturday. "
"I would not recommend Lookers Colchester Ford Transit Centre because why hasn't anyone contacted me? I am still waiting for my valuation! "
"The experience at Lookers Colchester Ford Transit Centre was fantastic because . THANKYOU Lookers Ford at Colchester. Polite customer service, delivered what I wanted. I will be having all my servicing at Lookers Ford Colchester done in the future. Best Regards Paul Andrews"
"I would recommend Lookers Colchester Ford Transit Centre to friends and family because . Good service, friendly staff. I hope there sales team can find the perfect vehicle for me. Good job."
"My experience at Lookers Colchester Ford Transit Centre could have been better because the van I wanted to purchase could have been prepared and ready to be test driven. Not able to start the van was a basic mistake that I would expect from others not a main dealer such as Lookers. Makes it even more disappointing that I had booked a time to visit, was encouraged to bring my driving license and national insurance number and ended up just wasting valuable time. Completely underwhelmed with the whole Lookers experience."
"My experience at Lookers Colchester Ford Transit Centre was cracking because they have helped me get the vehicle I was after even without great credit rating. "
"Lookers Colchester Ford Transit Centre were great because top sales team, very helpful and answered all the questions I need to know. "
"well some of the questions here a bit hard to answer ..i bought my van as it was best deal and i told Ross i came to buy and have a deal ..which we did so overall +10 ps its a 66 plate and 13 miles almost 2 weeks and its done 150 miles not put any fuel in it yet ..ty ross "
"Ross Buchholz handled all aspects of the sale of what is now my vehicle with professional expertise. Thanks to Ross and all the team at lookers Colchester (including Peter who delivered the vehicle)."
"I was pleased with Lookers Colchester Ford Transit Centre and would recommend them because there's a good choice of vehicles and salesman was very helpful"
"I would not recommend Lookers Colchester Ford Transit Centre because when I collected the vehicle there was a fault with the Traction Control system, a mechanic informed the salesman that this light may come on as the conditions were cold ( I have quite a few Transits and that's a new one on me) I took it to my local Ford dealer who found the fault and replaced the faulty component, this was carried out whilst it was booked in for a speed limiter fitting. Now the engine management light has come on so I will have to book it in again for more investigations to be carried out and it will not be on the road working as it should be. "
"I had a great experience at Lookers Colchester Ford Transit Centre because I found the salesman very helpful and he's kept me updated with the progress of my sale"
"The experience at Lookers Colchester Ford Transit Centre was fantastic because just the overall experience "
"Lookers Colchester Ford Transit Centre were great because great service"
"I had a great experience at Lookers Colchester Ford Transit Centre because the whole experience from me first phone call to delivery of the van was first rate after dealing with other dealers this was by far the best service I have come across & could not be happier & will be happy to recommend & repurchase from them again. Ross & all the team I spoke to were very helpful "
"Lookers Colchester Ford Transit Centre were fantastic because they dealt with my van purchase quickly and efficiently and said I can ring at any point if I forget something or have a question , one thing though I had some seat covers which I purchased a week after from yourselves and asked my original sales person if someone could put them on as I didn't want to muck them up , he agreed as he throughout was very helpful but the guy who put them on mario I think was I felt rude and grumpy and didn't want to do it leaving my seats either forward or down even banging the seats etc and was clearly rushing even leaving the empty bag in my van I even mentioned it to my sales person , it's just when you have spent 20 grand on a new van the excellent service should run down the whole team as this is the only thing that spoilt my experience but not to worry , thumbs up for Tom though"
"Lookers Colchester Ford Transit Centre were great because they went above and beyond what was necessary to arrange finance for me."
"The experience at Lookers Colchester Ford Transit Centre was good because I asked to be contacted over email which they did and done everything I asked also very quickly. "
"Lookers Colchester Ford Transit Centre staff were good because Very professional from enquiry to completion of saie. thanks to Tom for all his help."
"I was pleased with Lookers Colchester Ford Transit Centre and would recommend them because the experience was professional and hassle free."
"My experience at Lookers Colchester Ford Transit Centre was cracking because this was the easiest transaction I have ever had in buying a vehicle - wish all could be this simple."
"I would recommend Lookers Colchester Ford Transit Centre to friends and family because they were very halpful"
"I'd recommend Lookers Colchester Ford Transit Centre because I was happy with them"
"Provided information requested"
"I was pleased with Lookers Colchester Ford Transit Centre and would recommend them because of the high level of service and facilities available. "
"I'd recommend Lookers Colchester Ford Transit Centre because the sales team where more than helpful and not pushy the van sells itself, I love it!"
"Lookers Colchester Ford Transit Centre were fantastic because great salesperson, Tom. No pressure and very helpful sorting out my trade in and getting a tor bar installed."
"My experience at Lookers Colchester Ford Transit Centre was positive because the sales manager Nigel Scott and one of the Sales Representatives Tom Williams were a refreshing change when it came to customer service, attention to detail and knowledgeable beyond what was required of them. Nigel is a credit to you and Tom as one of his young trainees is in good hands ;-)"
"Lookers Colchester Ford Transit centre staff are very helpful. Other Lookers branches are quite difficult to deal with, and not always very professional in my opinion. Colchester are and have been extremely helpful in the past, and likely in the future. "
"My experience at Lookers Colchester Ford Transit Centre could have been better because they should ring back when they say they will not just leave message "
"I'd definitely recommend Lookers Colchester Ford Transit Centre because I found Tom very helpful and Tom made me feel very happy and wanted me to be happy with the deal I would recommend Tom he was very good I but 1 to 2 vans a year so will be keeping a eye on your stock thank you again"
"I would not recommend Lookers Colchester Ford Transit Centre because I have always brought a ford but this time I wasn't happy. It took ages in the paperwork was past from sale man to sale man, I wasn't offer any extra with the van I don't never know what warranty I have with it no services offer. (maybe I should of ask). My car which I brought a few months earlier the services was very good but with the van it was very poor when I get my next one I will think twice about using fords again "
"Lookers Colchester Ford Transit Centre were really helpful and I'd recommend them because I have got to know them. My previous van had major surgery and I was able to talk to the surgeon. In the distant past we were never able to talk to the engineers. Now we can. It makes all the difference. I have also written this: today I took possession of new Transit Custom Trend van, new but for 5,000 miles on the clock. If I had to describe the experience of driving it in one word, that would be 'breathtaking'. I can feel the engineering at my finger tips, in front of me, below my feet and around me. There is nothing that they have not thought of or thought through. Had I kept my previous van for a further 18 months it would have done the work of three vans, given that I habitually changed vehicles every three years in the past. So progress during the last seven and a half years is all the more marked. It is difficult to imagine how much better it gets before the arrival of the driverless van. I can only admire the human endeavour that has gone into its engineering and development. Thank you. Robin Greatorex."
"Please see above, salesperson was a total waste of time. I felt like I was an inconvenience or a timewaster,m. Doesn't bode well for after sale service."
"I would not recommend Lookers Colchester Ford Transit Centre because I Still have not received the brochures and prices I require. I would like to know about any current offers on special models etc"
"I would not recommend Lookers Colchester Ford Transit Centre because the sales person I delt with wasn't very forth comming with information I asked and felt like I was an inconvience to him. All though I purchased the vehicle I wanted none of that was down to the sales person."
"Lookers Colchester Ford Transit Centre were really helpful and I'd recommend them because pricing is competitive and the service from the sales staff excellent."
"Lookers Colchester Ford Transit Centre were helpful because the attitude of the lad that served me was excellent I would buy from them purely from that alone let alone the rest of the service!!!"
"I purchased a Ford Ranger from Lookers, after a couple days there was a fault on the dashboard, However Lookers had it returned immediately and then drove me home and then returned the vehicle to my home. The sales person was very helpful and the level of service was excellent. So I would recommend lookers on this basis. "
"I had a great experience at Lookers Colchester Ford CV because Salesman found nothing too much trouble (I first arrived very near closing time) Good attitude - not too pushy. Things I asked to be done on the vehicle before collection were done. Communication was good. I thought the price reasonable for what I bought."
"My experience at Lookers Colchester Ford CV was cracking because the vehicle I bought was a better deal than I could buy elsewhere "
"After drivering the vehicle 2 miles the engine management light came on an went into limp home mode. Vehicle was collected + fix within two days but air pipe not fitted correctorly when return- fixed by ourself."
"I was happy with the service at Lookers Colchester Ford CV because of the speedy reponse to me email enquirey."