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100 reviews of Ford Durham

These reviews were collected by JudgeService.com, an independant car dealer review website.

100

Reviews of Ford Durham

94

Overall satisfaction

94

Would recommend

"Bristol Street Ford Durham were great because the Everything went fine, very quick sale and very pleasent."

9th December 2017 | Mr Christopher Dyke

"My experience at Bristol Street Ford Durham was positive because it was nice to buy a car rather than being pressure sold a car. "

7th December 2017 | Mrs T

"Bristol Street Ford Durham staff were good because the young lady I dealt with was very professional ."

7th December 2017 | Mr Armstrong

"My experience at Bristol Street Ford Durham could have been better because the aftersale service is NON EXISTENT and the staff at the dealer DIDN'T seem bothered about it when confronted in person at the dealer. The car body work was meant to have been check before i got it and have since found body defects on the rear bumper and spoiler aye couldn't check the car over thoroughly as it was dark and heavy rain and they refused to do the hand over on a weekend."

7th December 2017 | Mr Anthony Ganning

"The experience at Bristol Street Ford Durham was fantastic because the staff are friendly and helpful, the purchasing of the vehicle was stress-free and the vehicle I purchased ticked all the boxes! "

4th December 2017 | Miss Curry

"The experience at Bristol Street Ford Durham was fantastic. The sales advisor, Jonny, was friendly, honest and gave me all the information I needed without using any sales tactic and without any pressure. He made me feel comfortable and able to take my time to find the right car for me. His friendly attitude helped and he was transparent about costs from the outset. I would definitely come back to Jonny in the future due to his manner and him doing what he could to find the right car for me and not one he just wanted to sell. Excellent overall experience and the car is a pleasure to drive."

1st December 2017 | Mr Christopher Miller

"Bristol Street Ford Durham were great because I bought a car off the website and I lived over 200 miles away but felt completely entrusted by their professional attitude and the way they helped me through the whole enquiry and purchase process"

1st December 2017 | Mr Steven Finch

"I'd suggest Bristol Street Ford Durham to a friend because it was easy and simple which i like, also prices were the best around."

30th November 2017 | Mr Jack Cresswell

"I would not recommend Bristol Street Ford Durham because I only changed my car because the wrong car had been delivered to me in the first place. On taking ownership of my new car it was, in my opinion dirty, it had not been treated with the Diamond bright as arranged, there was a fault in the plastic on the door handle, it had not been taken out of transport mode and stickers had been left on the alloy wheels which appear to have marked the alloy. Worst of all is that the wrong registration plates had been put on the vehicle. I did not notice this until I got home and contacted my own insurance company. Worse still was that on contacting the dealership it was suggested that I drive the car back for the plates to be changed. This would have meant that I was knowingly driving on false plates and with no insurance. This was a disgraceful suggestion and it took the common sense of Dave Hutchinson to send someone to my home address to change the plates. Overall, I have had a terrible experience with Bristol Street Ford Durham and would never recommend them to anyone I know."

24th November 2017 | Mr Darren Gaut

"Bristol Street Ford Durham were really helpful and I'd recommend them because of the high standard of customer service from Anthony Hodgson and after sales contact was second to none. We had two test drives out with different cars and nothing was too much trouble. We had originally bought a car 8 weeks before this but we were not happy with it, and Anthony and Paul Layfield helped us to minimise our losses and made sure that we got the right deal. We are more than happy with our purchase.We will also be happy to go back to them when the time comes for our next change of car."

21st November 2017 | Mr Derek Humphrey

"Bristol Street Ford Durham were fantastic because I had only bought my previous car 2 months earlier but sadly due to my Mam passing away I wanted to change from the B Max back to a fiesta as I no longer needed a car for a wheelchair. Gareth was fantastic and understood it was an awful time for me so helped and guided me through the process quickly. So thanks to both Gareth and Paul for being so kind and compassionate. "

21st November 2017 | Mrs Donnelly

"Bristol Street Ford Durham were fantastic because they were always helpful and always in contact to keep my updated with what was happening with the purchase. Special mention to Gareth at Durham for great customer service skills and sorting everything out for me."

15th November 2017 | Mr Tyrone Hollis

"I had a great experience at Bristol Street Ford Durham because I did not feel under any pressure to buy, the salesman explained everything I needed to know and answered all the questions that were asked and said to contact him or pop into the showroom any time if I had any queries. This has been the best buying experience I've ever had, the handover excellent, nothing too much trouble for my salesman. I am absolutely delighted with my new car, it looks stunning and drives like a new vehicle. I would like to thank everyone involved for a truly stress free purchase."

15th November 2017 | Mr James Crawford

"My experience at Bristol Street Ford Durham was positive because friendly salesman.. Good at his job but not pushy at all, well presented vehicles, good choice, good customer service. "

13th November 2017 | Mrs Lisa Williams

"My experience at Bristol Street Ford Durham was memorable because its customer care and friendly attitude was excellent we will be back in a couple of years "

13th November 2017 | Mr Kevin Wilde

"I was happy with the service at Bristol Street Ford Durham because they couldn’t do enough to help me"

13th November 2017 | Miss Leanne Nicholson

"I had a great experience at Bristol Street Ford Durham because I found Andrea Mcmullen extremely professional , friendly and a pleasure to deal with."

10th November 2017 | Mr David Yews

"I was pleased with Bristol Street Ford Durham and would recommend them because they had Scottish themed cups "

10th November 2017 | Mr Trevor Brown

"I'd recommend Bristol Street Ford Durham because of friendly and helpful staff. Make you feel appreciated. "

9th November 2017 | Mr Joseph McKimm

"Bristol Street Ford Durham staff were good because they communicated well with me and did their best to meet my needs"

6th November 2017 | Mrs Charity Dhliwayo

"I'd recommend Bristol Street Ford Durham to friends and family if they are wanting to buy a Ford. "

5th November 2017 | Mr Andrew Long

"The experience at Bristol Street Ford Durham was good because its was hassle free and local no pressure to buy just a relaxing purchase"

4th November 2017 | Mrs Sharon Bush

"The experience at Bristol Street Ford Durham was great because no pressure and just a very pleasant experience from start to fininish. "

3rd November 2017 | Mr William Liddell

"My experience at Bristol Street Ford Durham was memorable because the salesman was very good at understanding my needs and did all he could to help me, the purchase went to plan and the car was ready at the time requested."

31st October 2017 | Mr Chris Nicholson

"My experience at Bristol Street Ford Durham was cracking because Adeel hussain was very easy to deal with,and with no high pressure sales pitch I felt at ease.Adeel is a credit to the team and I would be happy to deal with him in future"

30th October 2017 | Mr David Burdess

"I was pleased with Bristol Street Ford Durham and would recommend them because it is local for me only 5 minutes walk but they appear to have good stock and nice and clean premises"

27th October 2017 | Mr Fred Eastaugh

"I'd recommend Bristol Street Ford Durham because of a high level of service and the quality of car we have bought, Anthony Hodgson our sales representative was very helpful and led us through the whole buying process professionally."

26th October 2017 | Mr John Alva Hodgson

"I'd recommend Bristol Street Ford Durham to a friend because my experience was second to none, I have alreaady recommended them to a couple of family members who are looking to change their vehicles. "

18th October 2017 | Miss Emma Johnson

"Bristol Street Ford Durham were fantastic from the off. Speedy delivery for the vehicle from down south and paperwork was thoroughly explained to every last detail. In Love with the new car and Big Shout to Abi Calvert for looking after me. 5* :)"

18th October 2017 | Mr Alexander Gregory

"My experience at Bristol Street Ford Durham was memorable because it was quick and hassle free"

17th October 2017 | Mr Chris Jung

"Bristol Street Ford Durham staff were good because they were very helpful with my wants and requirements "

16th October 2017 | Mr Michael Rundle

"Bristol Street Ford Durham were really helpful and I'd recommend them because they take great care in making sure you get the car that fits your needs perfectly."

12th October 2017 | Mr Garry MacDuff-Forster

"Bristol Street Ford Durham staff were good because the sales person was friendly and professional and was not pushy at. Options were explained to me and he sourced the car for me from another branch."

10th October 2017 | Ms G

"They were really helpful with my purchase and because I live in Birmingham the fact they got the car ready for me to pick up within 2 days was amazing. I'd recommend to others however, it is probably a little far away for my friends!"

4th October 2017 | Mr B

"Bristol Street Ford Durham staff were good because friendly and informative. "

4th October 2017 | Mr Steven Convery

"Bristol Street Ford Durham were great because they found car that I wanted"

2nd October 2017 | Mr Raymond Seymour

"I'd endorse Bristol Street Ford Durham because in the past 5 yr ive had 3 cars from there and no hassle "

27th September 2017 | Mr John Calvert

"Bristol Street Ford Durham were really helpful and I'd recommend them because they were able to sort out a deal that suited me and my family and without it costing a fortune. They were honest and open. "

25th September 2017 | Mr Stephen Harris

"Bristol Street Ford Durham staff were good because they made you feel welcome. Ross is an asset to your company as he is friendly and welcoming , and very informative. "

24th September 2017 | Mr Anthony Hails

"I'd suggest Bristol Street Ford Durham to a friend because of the outstanding customer service and the 0% finance options they offer "

23rd September 2017 | Dr Naeb

"Bristol Street Ford Durham were great because of the customer service."

21st September 2017 | Mr Lowdon

"I was pleased with Bristol Street Ford Durham and would recommend them because they are very helpful and listen to what your needs are. "

18th September 2017 | Mr Philip Sullivan

"Bristol Street Ford Durham were great because they were helpful friendly and nothing was to much trouble "

18th September 2017 | Mrs Alison Gray

"My experience at Bristol Street Ford Durham could have been better because for the second car running I have had a issue from the day if getting it this time I have been sold a car with a chipped alloy, I have been waiting nearly a month for someone to come to an agreement as to what will happen to fix this, Your after sales is diabolical never keep a promise and never get in touch with you if anyone actually reads this please call me and I'll tell you exactly why I have said this .... by all means buy a car from Bristol street motors but if you want one where it is faultless look else where "

16th September 2017 | Mr Glyn Thynne

"I would not recommend Bristol Street Ford Durham because it's too far in distance from my family and friends. I cannot fault the treatment I received. The replacement car team were very professional and extremely helpful"

15th September 2017 | Mrs Kathleen Whelpdale

"Bristol Street Ford Durham were helpful because I felt I received excellent advise and didn't feel under any pressure to buy a particular car. The salesman was very helpful and friendly and was able to find the exact vehicle I was looking for. I also feel supported in buying the car with having the extended warranty. "

15th September 2017 | Mrs Claire T

"I would recommend Bristol Street Ford Durham to friends and family because local and very helpful sales team"

8th September 2017 | Mrs thomasina Price

"I was pleased with Bristol Street Ford Durham and would recommend them because I am completely satisfied with the service I recieved"

8th September 2017 | Mr David Kennedy

"The deals available and the expert advice given."

5th September 2017 | Mrs deborah Pascoe

"The experience at Bristol Street Ford Durham was fantastic because Gareth Williams was excellent to deal with "

3rd September 2017 | Mr Collingwood

"I'd definitely recommend Bristol Street Ford Durham because they went out of there way to find the car and spec I wanted "

31st August 2017 | Mr paul Snelling

"The experience at Bristol Street Ford Durham was great because the staff were always professional and polite without being pushy"

29th August 2017 | Miss F

"I was pleased with Bristol Street Ford Durham and would recommend them because we were listened to and were given help through every step. Nothing was too much trouble."

28th August 2017 | Mr Norman Stephenson

"Bristol Street Ford Durham staff were good because they sorted out any problems straight away "

22nd August 2017 | Miss Rhiannon Mcmullen

"I had a great experience at Bristol Street Ford Durham because I was pleased with all aspects of my experience of purchasing my vehicle."

18th August 2017 | Mrs lindis Stonebank

"The experience at Bristol Street Ford Durham was good because straight forward changeover."

18th August 2017 | Mrs Barbara O'Dowd

"I'd definitely recommend Bristol Street Ford Durham because the salesman are second to none and the General Manager is a true Gentleman."

18th August 2017 | Mr Stuart Davison

"Bristol Street Ford Durham were great because nothing was a problem .salesman was very helpfull and very pleasant ."

16th August 2017 | Mr Alan Duffey

"Bristol Street Ford Durham were great because. Jonathan and Victor were great. Initial problems with the car were sorted fast. Jonathan kept me up to date throughout and ensured a good experience."

15th August 2017 | Mr Christopher Cowan

"I would not recommend Bristol Street Ford Durham because no one called me back when they said they would. Also a woman on the phone was somewhat cheeky to me. "

15th August 2017 | Mr B

"My experience at Bristol Street Ford Durham was memorable because it was hassle free from start to finish and Andrea was very helpful throughout."

15th August 2017 | Mr William Redman

"Bristol Street Ford Durham were helpful because everything was explained, the car was beautifully presented and in excellent condition. It was all very professional and pleasant. "

15th August 2017 | Mr Alan Mclean

"I was happy with the service at Bristol Street Ford Durham because the quality of ge cars and the finance packages suits me very well"

15th August 2017 | Mr paul Laidler

"Bristol Street Ford Durham were fantastic because they listened to what we wanted and what we wanted to pay they found the car that suited us without being pushy they left us to make up our minds without any pressure"

12th August 2017 | Mrs Beverly Bellis

"I would recommend Bristol Street Ford Durham to friends and family because of the excellent service I received from the salesperson, Jonathan."

11th August 2017 | Mrs Cecilia Rooks

"My experience at Bristol Street Ford Durham was cracking because the staff are really friendly and didn't feel pushed into buying the car and very professional "

9th August 2017 | Miss Julie Denney

"Bristol Street Ford Durham were really helpful and I'd recommend them because they found me the car I liked & I was kept well supplied with coffee by Anthony "

7th August 2017 | Mr John Stockdale

"The experience at Bristol Street Ford Durham was good because Paul was amazing. Sorted my needs and more. Thank you Paul"

7th August 2017 | Mr S

"I'd recommend Bristol Street Ford Durham to a friend because I thought paul the salesman was very professional in his dealing with myself over the sale of the car "

7th August 2017 | Mr Gardner

"My experience at Bristol Street Ford Durham was positive because of the whole sales process. We were dealt with by Paul who appeared very experienced and knowledgeable. We didn't feel pushed into a sale at any point. "

7th August 2017 | Mrs Joanne Wake

"I'd recommend Bristol Street Ford Durham because they were friendly, not too pushy, tried hard to get me what I wanted."

4th August 2017 | Mr Richard Tweddle

"I would not recommend Bristol Street Ford Durham because it was necessary for me to make four separate trips to the dealership after having picked it up to get the car and the documentation in the state I would have expected to receive it in the first place. It's a good job I paid the dealership £20 to put petrol in the car otherwise I would have had to fill up to make all the necessary trips"

31st July 2017 | Mr David Henderson

"I'd recommend Bristol Street Ford Durham because it was a very smooth and pleasant experience purchasing my first car. "

29th July 2017 | Mr Perry Pringle

"I'd endorse Bristol Street Ford Durham because, your sales team, Jonathan Nesbit couldn't have been more helpful, and made us feel very comfortable during a very relaxed and friendly completion of car sale, Jonathan is a asset to your company, rated 10/10. "

29th July 2017 | Mr Francis Brodigan

"My experience at Bristol Street Ford Durham was positive because Andrea McMullen who took me through sale was excellent and compled all items i asked for above my expectations I will purchase my next car due to her excellent down to earth professional attitude "

27th July 2017 | Mr John Ellison

"I'd recommend Bristol Street Ford Durham because New car price was good, partx, Value also good."

21st July 2017 | Mr Terry Cleasby

"Bristol Street Ford Durham were really helpful and I'd recommend them because you are given all the information you need before purchasing your car, giving you a better understanding of all the different deals for the best price "

20th July 2017 | Mr Taylor

"My experience at Bristol Street Ford Durham was cracking because the car was well prepared to the standards promised at the sale. With Good friendly staff who remember who you are even weeks after the sale has been completed."

18th July 2017 | Mr L

"The experience at Bristol Street Ford Durham was good because the salesman listened to me and went out of his way to oblige. Helpful, without being pushy. Can't praise him enough."

17th July 2017 | Mr Mallander Crawford

"I was happy with the service at Bristol Street Ford Durham because we got just what we needed at an affordable price "

14th July 2017 | Mrs Kathleen Brown

"I was happy with the service at Bristol Street Ford Durham because it was a very quick process."

14th July 2017 | Mrs Rachel Goicoechea

"Bristol Street Ford Durham were really helpful and I'd recommend them because the staff were very helpful and easy to deal with"

13th July 2017 | Miss Marie Taylor

"As I have used durham ford before this made changing car very easy and comfortable. The guys were very honest and willing to help with any questions about swopping over cars and finance options. Very please and will be back again in the future no doubt. "

13th July 2017 | Mr Scott Fazakerley

"I was happy with the service at Bristol Street Ford Durham because Geoff was amazing "

12th July 2017 | Miss Emma Jubb

"I'd recommend Bristol Street Ford Durham to a friend because friendly and efficient staff with all the help and information available"

11th July 2017 | Mr richard Whitfield

"I'd suggest Bristol Street Ford Durham to a friend because after experiencing problems previously - the present staff went out of their way to ensure everything ran smoothly this time"

11th July 2017 | Mr C

"I'd suggest Bristol Street Ford Durham to a friend because the staff are very friendly and professional especially Andrea who dealt with me, she went the extra mile to get us the vehicle we wanted pardon the pun. "

5th July 2017 | Mr John Harrison

"As the salesperson who sold me the car went on holiday the day after i took delivery I was put in the very capable hands of the sales manager Victor who tied up a few loose ends for me in a very polite and very professional manner."

2nd July 2017 | Mr Robert Booth

"Bristol Street Ford Durham were great because The Service I got from the Sales rep was first class I didn't think at any time I was been taken for granted."

29th June 2017 | Mr John Mcginlay

"Always very professional and courteous. Nothing was too much trouble."

29th June 2017 | Mrs Jean George

"The experience at Bristol Street Ford Durham was fantastic because the salesman i dealt with was friendly, not pushy and made me the best possible deal he could. I would definetely reccommend Bristol street motors Durham without a doubt. "

29th June 2017 | Mr Tobie Maskell

"My experience at Bristol Street Ford Durham was positive because the salesman was very helpful without being pushy and he was able to find me exactly what I wanted."

29th June 2017 | Mrs C

"I was pleased with Bristol Street Ford Durham and would recommend them because they listened to me and didn't try and sell me something I didn't really want , they let me take my time and I chose the car that I wanted to buy and I'm more than happy with it so far ! "

28th June 2017 | Mr ian Reed

"The experience at Bristol Street Ford Durham was fantastic because I was really looked after by Paul from him explaining all my options and answering all my questions."

27th June 2017 | Miss Stephanie Maddison

"The staff at Bristol Street Ford Durham were good because they were really friendly and helpful, Garath who helped us was great very genuine and down to earth, also the manager came straight over to help when needed not like other dealerships we had been to where the manager hid in the office and just sent messages back and forth. The other thing that stuck in our minds were the rest of the sales team as we were leaving it was raining and one of the team were coming back in from outside and offered his umbrella to us, it wasn't forced or rehearsed. Due to the way your whole team were with us I don't think would ever go anywhere else, your team have made new customers for life. Evans Halshaw could learn lot from your team as they are the total opposite. "

26th June 2017 | Miss Joanne Malarkey

"The staff at Bristol Street Ford Durham were good because such a easy and pleasent purchase."

21st June 2017 | Mr Barton

"The staff at Bristol Street Ford Durham were good because there was no pressure at all just very helpfull."

19th June 2017 | Mr James William Colledge

"I would recommend Bristol Street Ford Durham to friends and family because It's Great Value And The Sales Staff Were Fantastic "

19th June 2017 | Mr Mark Wilson

"we weren't hassled into anything we were asked if we wanted help and said we would like to look round first. when we were ready to talk to someone salesman Geoff Skinner was really helpful and explained everything to us and we drove our new car away 2 days later ."

19th June 2017 | Mr Gary Langley

"There is no hard sell, salesman (Anthony Hodgson) listened to my needs and we got things sorted in a relaxed manner. Victor was also easy to deal with and very honest with what could and couldn't be accommodated during the deal. Made car buying easy "

14th June 2017 | Miss A

Ford Durham

Ford DurhamFord Durham
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Bristol Street Motors is one of the largest motor retailers in the UK, and it offers a wide selection of new and used cars for sale at its many dealerships across the country. The dealership group prides itself on generating a high volume of sales each year which are a result of its excellent customer service. Whatever your requirements, Bristol Street Motors offers a team of dedicated sales executives who are approachable, knowledgeable and willing to help.

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94 of Ford Durham customers who bought a vehicle would recommend them to a friend