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100 reviews of Ford Durham

These reviews were collected by JudgeService.com, an independant car dealer review website.

100

Reviews of Ford Durham

96

Overall satisfaction

97

Would recommend

"My experience at Bristol Street Ford Durham was positive because all round performance by the staff "

11th July 2018 | Mr Shaun Kelly

"I would recommend Bristol Street Ford Durham to friends and family because friendlissness and helpfulness of the staff."

9th July 2018 | Mr Andrew Inglis

"Bristol Street Ford Durham were great because they have supported us through the purchase and afterwards. I know I will receive the support I need from them. Look forward to reviewing my next purchase "

6th July 2018 | Mr Simon Oneil

"I was pleased with Bristol Street Ford Durham and would recommend them because they were very professional and helpful. They made the sale very easy and provided a courtesy car aswell "

5th July 2018 | Mr Cameron McDonald

"Bristol Street Ford Durham were great because we were looked after from first contact and were not put under any pressure. we looked at three cars before purchase and nothing was a problem from time looking around cars and test drives "

27th June 2018 | Mr Anthony Callaghan

"Bristol Street Ford Durham were fantastic because they were professional and helpful."

27th June 2018 | Mr Steven Snowball

"Bristol Street Ford Durham were great because of the service from Mark Cassey"

27th June 2018 | Mr David Cook

"I would not recommend Bristol Street Ford Durham because although the sales experience was very good. The car after 10 days already has had to go in for repairs. "

26th June 2018 | Mrs Fay Lane

"I was pleased with Bristol Street Ford Durham and would recommend them because excellent customer sevice by jake milburn"

18th June 2018 | Mr Gary Turner

"I would recommend Bristol Street Ford Durham to friends and family because of the excellent customer service"

15th June 2018 | Ms Andrea Leech

"The staff at Bristol Street Ford Durham were good because they were very friendly without being pushy, also listened to what I wanted and accommodated that as part of the deal. Also gave me a good trade in price on my old vehicle."

13th June 2018 | Mrs S

"I was happy with the service at Bristol Street Ford Durham because the gentleman who served us was factastic....hs name was mitchell i think and he was very polite and thorough in his explanation of things"

8th June 2018 | Mrs C

"Bristol Street Ford Durham were fantastic because Jake Milburn explained that he had only been working there for 2 weeks and was still learning some parts of the paperwork. He was patient with all of our questions and very knowledgeable. He requested the help of colleagues when he was unsure of something to make sure that he did everything correctly. "

7th June 2018 | Mrs Alice Watson

"My experience at Bristol Street Ford Durham was positive because I was kept informed all the way about the buying of the car as I live in Glasgow and Mark Casey the saleman I dealt with was brilliant kept in informed by phone and email I could not have asked for anymore from him and I would recommend Bristol street motors to anyone looking to buy a car "

7th June 2018 | Mr Hugh Cassidy

"I'd recommend Bristol Street Ford Durham to a friend because the lad jonny that dealt with us went over and beyond to help wat a great member of staff couldnt of asked for anytjing more "

6th June 2018 | Mr Jon Maddison

"My experience at Bristol Street Ford Durham was positive because the sales person Johnathan Nesbit was very helpful, always took my many phone calls, was always happy and friendly, made buying a car a pleasant experience"

1st June 2018 | Mr Shaun Ward

"I had a great experience at Bristol Street Ford Durham because the customer service was first class, nothing was too much trouble."

31st May 2018 | Mr Alan Tait

"Adeel was exceptional a great asset to Bristol Street Motors"

31st May 2018 | Mr Ian Don

"GRAHAM at Bristol Street Ford Durham WAS EXCELLENT and went over and beyond his job description and role. Great asset to the company"

31st May 2018 | Mr Sean Moore

"I'd definitely recommend Bristol Street Ford Durham because mitchel was very patient with me and helpful. He answered every question i had and explainrd eveyhting in a way i understood. "

30th May 2018 | Mr Corey Foster

"My experience at Bristol Street Ford Durham was cracking because there a good set of guys and want whats best for the customer."

30th May 2018 | Mr Thomas Gallagher

"Bristol Street Ford Durham were helpful because they made me feel a valued customer chatted to find out what I was looking for. Found me a selection of cars to consider. Once I had selected my vehicle it was ordered."

29th May 2018 | Mr Timothy Hall

"Bristol Street Ford Durham were helpful because Lisa was welcoming friendly and helpful during my visits "

29th May 2018 | Mr Gary Milburn

"I was happy with the service at Bristol Street Ford Durham because the staff were friendly and helpful."

29th May 2018 | Mrs R

"Bristol Street Ford Durham were great because they were very helpful on making sure I made the right choice on the vehicle I choose"

29th May 2018 | Mrs Clair Styan

"I'd recommend Bristol Street Ford Durham to a friend because I had some damage to the car caused by someone else and Bristol Street offered friendly advice and free fitting of the damaged part,"

25th May 2018 | Mr Brian Middleton

"My experience at Bristol Street Ford Durham could have been better because phone calls not returned, deal items not originally included when picking car up, car in third time currently for sale fault and only owned the car two weeks. "

23rd May 2018 | Dr Clive Bellis

"I'd endorse Bristol Street Ford Durham because Graham the salesman was very understanding of our needs and went over and above his job role to ensure fabulous customer care and service"

23rd May 2018 | Mr Moore

"My experience at Bristol Street Ford Durham was memorable because I received a very friendly service and Phil was very helpful"

21st May 2018 | Miss Jade Lewis

"I'd suggest Bristol Street Ford Durham to a friend because salesman listened to my needs in a vehicle to suit me. Wasn't pushy. Answered all my questions about various things. Polite and friendly. "

19th May 2018 | Mrs Sandra Carr

"I'd recommend Bristol Street Ford Durham because their Customer Service is Batter then rest of the garage in Durham ."

17th May 2018 | Mr Rajender Singh Bhandari

"Bristol Street Ford Durham were really helpful and I'd recommend them because I never felt under pressure to choose a vehicle until I felt it was the right one. It was a stress free experience, and I will be back again in the future! "

17th May 2018 | Mrs Emma Ridley

"The staff at Bristol Street Ford Durham were good because they went out of there way to gI've me a great deal on my Ford Ka"

17th May 2018 | Mrs Monica Scott

"The experience at Bristol Street Ford Durham was good because I walked in and within 15 mins I had found my ideal car that I had been looking around for ages for. First class service and very professional. "

14th May 2018 | Miss D

"I'd endorse Bristol Street Ford Durham because I was happy with the service received"

14th May 2018 | Miss Elizabeth Stewart

"I had a great experience at Bristol Street Ford Durham because, staff were interested in meeting my needs without being pushy. I felt that I was being listened to."

12th May 2018 | Mrs Lesley Picken

"I'd recommend Bristol Street Ford Durham because the service was good, the sales person was very friendly a few things he did need to check and did get back to myself, some things could of been explained more and no courtesy call was received after as expected but other than so good service "

7th May 2018 | Miss Lauren Pringle

"Bristol Street Ford Durham were great because the service I received was marvellous. The sales representative listened to my needs and requirements and matched them superbly to the final choice of vehicle"

4th May 2018 | Mr Peter Boulton-Maughan

"My experience at Bristol Street Ford Durham was positive because Adeel was so helpful and explained everything, helping me get the best deal possible on the right car for me, and was really understanding of my doubts about finance and helped me get the best deal on finance for my needs"

4th May 2018 | Miss Victoria G

"My experience at Bristol Street Ford Durham was memorable because of Gavin the business manager. He was excellent throughout, although not the biggest deal for him the only thing made to feel small was his calculator. Gavin is credit to your team and what I'd regard as service excellence personified."

3rd May 2018 | Mr Andrew Taylor

"Bristol Street Ford Durham were great because they where happy to answer all questions I had "

3rd May 2018 | Miss Rebbeca Innerd

"I was happy with the service at Bristol Street Ford Durham because the staff were friendly and helpful every time we spoke."

29th April 2018 | Miss Irving

"I'd recommend Bristol Street Ford Durham to anyone because I dear with Jonathan who was friendly, helpful and non threatening. He listened to my needs and offered certain services without the hard sell. He was keen to see the deal through from start to finish too. He made the whole experience easy and I felt in control of my decisions. "

27th April 2018 | Mr Stephen Brentnall

"My experience at Bristol Street Ford Durham was cracking because the choice of vehicles was excellent and the assistance given during purchase was helpful, relaxed and professional with no 'hard sell'."

20th April 2018 | Mrs Hazel Dovaston

"The vehicle required regarding price, mileage etc was searched an on answering most of my criteria found to be available on site, this help and advice in purchasing this car was first class."

19th April 2018 | Mr Peter Burns

"I was happy with the service at Bristol Street Ford Durham because Mark was extremely helpfull, listened to what i was wanting and was able to get me the best possible deal. Its the second car ive bought from them i can't fault the service."

16th April 2018 | Miss Kirkbride

"Bristol Street Ford Durham staff were good because the customer service provided by Mark was exemplary. He was happy to go through all the different options available to me. It took two buses to get to the garage and the staff arranged a lift home for me and my 1 year old daughter. The car was turned around in a short space of time which was perfect for my needs."

16th April 2018 | Mrs Jenny Odonnell

"Bristol Street Ford Durham were great because I got a great deal on a car I liked "

12th April 2018 | Mr Christopher Gosney

"I'd definitely recommend Bristol Street Ford Durham because they have a lovely range of cars and the sales people are very friendly. You can explain what you need and they can find out if they have that. Process is gone through clearly. "

12th April 2018 | Miss Tracey Parker

"I'd recommend Bristol Street Ford Durham to a friend because we got first class service from our sales man Mark Casey and the garage manager Graeme Dickens and have already recommended them to others"

11th April 2018 | Mr Vincent Matthews

"I'd definitely recommend Bristol Street Ford Durham to friends and family because they listened to what I said I wanted and delivered on that basis"

10th April 2018 | Mr Timothy Biddlecombe

"Adele really helped get my car ready very quickly by going above and beyond"

9th April 2018 | Mr W

"My experience at Bristol Street Ford Durham could have been better because after my car broke down less than one week after purchase I have had to chase garage for progress reports. They don't return calls after I've chased them up"

28th March 2018 | Mr John Ernest Forster

"I'd definitely recommend Bristol Street Ford Durham because the salesman was exceptional."

23rd March 2018 | Mrs Justine Nimmins

"I'd definitely recommend Bristol Street Ford Durham because they provided excellent customer service, i cant thank Geoff enough he was brilliant. "

22nd March 2018 | Miss Robinson

"I'd suggest Bristol Street Ford Durham to a friend because the sales staff give you complete attention, are helpful in choosing the correct car for your needs and do not push you into buying a car that is not suitable for you, quite the opposite, and the after sales service is quite remarkable."

17th March 2018 | Mr Shane Craven

"I was pleased with Bristol Street Ford Durham and would recommend them because they are friendly with a great choice. I've happily bought cars there for the last 6years."

5th March 2018 | Mrs D

"I'd definitely recommend Bristol Street Ford Durham to friends and family because from start to finish the process was amazing. Great service and a fabulous car."

5th March 2018 | Mr M

"The buying experience from Geoff Urch was fantastic couldn’t be anymore helpful. Unfortunately after owning the car for less than 2 weeks had a faulty battery fault noticed on a Monday morning rang the service reception for the fault to be fixed only to be told Friday was the earliest appointment so unable to drive the car for 5 days. A new battery has been fitted and everything is fantastic now . Only other point is the Valeter’s at the garage need to be more attentive to the job in hand as the glass and leather seats were poorly cleaned."

4th March 2018 | Mrs Victoria Thornton

"Bristol Street Ford Durham were fantastic because our sales person, Mike, was fantastic to deal with. Mike had excelent interpersonal skills and was very pleasant to deal with."

2nd March 2018 | Mr Lenaghan

"I had a great experience at Bristol Street Ford Durham because Anthony the sales advisor was very helpful and approachable and there were no high pressure sales tactics"

2nd March 2018 | Mr John Longstaff

"I had a great experience at Bristol Street Ford Durham because the salesman was friendly and trustworthy . Ford cars are great."

1st March 2018 | Mrs C

"Bristol Street Ford Durham were really helpful and I'd recommend them because they sorted a new car for me when I didn’t think it would be possible to change mine as I was part way through a PCP deal. Jonny was extremely helpful and made me feel that nothing was too much trouble "

1st March 2018 | Miss Pinkney

"Bristol Street Ford Durham were great because of the cars they had on offer at a reasonable price compared with other garages plus I received a nice friendly service from the salesman "

1st March 2018 | Mr Gary Daly

"My experience at Bristol Street Ford Durham was positive because the sales advisor Adeel Hussain was extremely helpful . Explained everything . Couldnt fault him and even sent a Thank You card . Excellent service from start to finish"

1st March 2018 | Mrs Anne Carr

"I had a great experience at Bristol Street Ford Durham because the the salesperson who dealt with my enquiry and purchase was incredibly helpful and was able to find the exact car I was looking for and ensure I got the best deal. The handover experience with the company was smooth and easy. I don't think I'd buy a daily car anywhere else"

1st March 2018 | Mr Jack Madge

"Adeel at Bristol street motors helped us find the right car at the right price, nothing was too much trouble he helped us every step of the way and kept us up to date. I would highly recommend them. "

24th February 2018 | Miss Lauren Davis

"My experience at Bristol Street Ford Durham was memorable because of Mark one of the salesmen who was knowledgable polite and friendly. "

20th February 2018 | Ms Lesley Payton

"Bristol Street Ford Durham were great because Phil our sales person was attentive and respectful."

19th February 2018 | Miss Molly Rathbone

"The experience at Bristol Street Ford Durham was good because Mike was very easy to deal with he was open and clear with communications and supported us through the process"

16th February 2018 | Mrs Anna Lister

"I'd suggest Bristol Street Ford Durham to a friend because salesman allowed us to browse and was able to answer all our questions and assisted us on the best vehicle for our needs."

15th February 2018 | Mrs Karon Willis

"I'd endorse Bristol Street Ford Durham because I had fantastic customer service from Andrea on the sales team and she found me the exact car I was looking for within 24hrs. Delivery and timescale were very efficient and all aspects of the purschqse were explained cl army. Overall 10/10 from me. "

14th February 2018 | Miss Rachel Barnes

"d suggest Bristol Street Ford Durham to a friend because great service helpful staff"

13th February 2018 | Mr Shaun Matthews

"I'd definitely recommend Bristol Street Ford Durham because Efficient friendly service."

13th February 2018 | Mr Alan Pinkney

"I was pleased with Bristol Street Ford Durham and would recommend them because they were extremely helpful and found my ideal car straight away.. our salesman Adeel Hussain was very professional and friendly and I have since been back to take out my service and MOT plan with him and he has also gave me a courtesy call to make sure I am still completely satisfied. I would 100% deal with Adeel in the future and recommend to my family and friends.. "

11th February 2018 | Miss Helen Questa

"I'd recommend Bristol Street Ford Durham to anyone because the whole experience was a pleasure, from the minute I visited ford Durham I was treat so well. I had the pleasure of dealing with salesman Mike who was very polite and courteous and couldn’t do enough to help me without making me feel pressured. Overall I would highly recommend them and will be returning for my next car."

9th February 2018 | Ms Jaclyn Dunbar

"My experience at Bristol Street Ford Durham was positive because Gareth helped me find a car that fit my criteria and matched my budget. He is a fantastic salesman, made me feel very comfortable and explained everything thoroughly. It was a pleasure to have done business with him."

5th February 2018 | Mrs Heslop

"Bristol Street Ford Durham were really helpful and I'd recommend them because the sales staff gave a no nonsense service , listening to what I wanted and gave advice on all the products that I might require or need , without pressure ! Nice one "

5th February 2018 | Mr Mark Coughlin

"I'd definitely recommend Bristol Street Ford Durham because there was no pressure sales and very helpful staff"

5th February 2018 | Mr Andrew Bennett

"I'd recommend Bristol Street Ford Durham to anyone because The salesman I had ,a Mr Anthony Hodgson could not have been more helpful .he is a most polite young man of a smart appearance,a real nice person."

5th February 2018 | Mr John Bartell

"I'd recommend Bristol Street Ford Durham to a friend because Jonathan that dealt with me was very genuine and helpful, didn’t come across as a typical car saleman"

5th February 2018 | Miss Sarah Gidney

"Bristol Street Ford Durham staff were good because they were honest and polite, professional. "

1st February 2018 | Mr Richard Spendley

"My experience at Bristol Street Ford Durham was positive because: The moment I arrived to have a look at cars I was approached by a very friendly sales person named Jonny, he was extremely helpful and not pushy in any way. He helped find me a car which is perfect for what I was looking for, and would recommend Bristol street motors to my friends and family. "

31st January 2018 | Miss Sarah Collier

"I'd recommend Bristol Street Ford Durham because Being the first time I used the dealership I was completely satisfied with all the services they offered."

30th January 2018 | Mrs Sandra George

"The experience at Bristol Street Ford Durham was great because after dealing from here before I was sure of good friendly service. "

30th January 2018 | Mr John Walburn

"My experience at Bristol Street Ford Durham was memorable because they went above and beyond with their customer service. Lisa was excellent and we at ease the whole process. The car fit within our tight budget and she understood that it was a big deal for us. I wouldn’t hesitate to go back if need be. Fabulous service "

26th January 2018 | Mrs Julie Elliott-Walker

"I'd recommend Bristol Street Ford Durham because i felt confident that they had our needs at heart and wanted, passionately, to fulfil those needs."

26th January 2018 | Mrs Anthea Harman

"My experience at Bristol Street Ford Durham was positive because they were all very pleasant and efficient and I was very satisfied with the vehicle they sold me."

23rd January 2018 | Miss Beryl Feeley

"Everyone was very professional but friendly. I dealt with Jonny Nisbet and he was lovely, did a fab job. "

21st January 2018 | Miss Charlotte Hedley

"Bristol Street Ford Durham were helpful because they make you feel welcome."

20th January 2018 | Mr Patrick Bonnar

"I'd recommend Bristol Street Ford Durham to a friend because they have a very friendly attitude to the customer never pushy, and total professional in all ways. I would purchase again from them. Spencer Scott. "

16th January 2018 | Mr Spencer Scott

"I'd definitely recommend Bristol Street Ford Durham to friends and family because I receive very good customer service "

15th January 2018 | Mr Andrew Stephenson

"Bristol Street Ford Durham were great because it's the first time I have felt completely at ease in a garage and not out of my depth. Other places have an atmosphere or seem too busy but all staff we dealt with were great, in particular our sales rep Adeel. Right from the start on my phone call he made me feel at ease and listened to my needs. He was honest and upfront and put no pressure on me. I would highly recommend him to others he is a credit to the company. "

12th January 2018 | Mr James Futers

"Bristol Street Ford Durham were helpful because they broke down information for me to understand. They were patient when I kept changing my mind on cars. Great with my little girl, offering drinks and talking to her. Kept things clear and simple. "

29th December 2017 | Miss Costigan

"I'd definitely recommend Bristol Street Ford Durham because it is an easy place to visit and buy cars"

17th December 2017 | Mr Christopher Watson

"I would recommend Bristol Street Ford Durham to friends and family because the staff are very friendly and helpful, they have a lot of information and I have bought my last two cars from here and had no problem. "

17th December 2017 | Mrs Samantha Ashman

"Bristol Street Ford Durham were fantastic because Its very easy to find,. the customer service was excellent but the thing that I really liked was the sales people don't hound you. They let you look around at your own pace "

16th December 2017 | Mrs Debra Hurst

"The experience at Bristol Street Ford Durham was fantastic because sales staff friendly and helpful and vehicle was just what I was looking for"

15th December 2017 | Mr Allan Smith

"Bristol Street Ford Durham were really helpful and I'd recommend them because ease of purchase Gareth the salesman was very helpful professional and knowledgable. All around great experience "

14th December 2017 | Mr Philip Clayton

"Bristol Street Ford Durham staff were good because, Jonathan Nesbit was an extremely professional sales person, I was quite disappointed that I was getting rid of my old car but Johnny made sure I was getting the best car for me in replace. Everyone at the Durham dealership was more than happy to help myself will be purchasing another vehicle from them when it comes Round."

13th December 2017 | Mr Jake Browning

Ford Durham

Ford DurhamFord Durham
ford

Bristol Street Motors is one of the largest motor retailers in the UK, and it offers a wide selection of new and used cars for sale at its many dealerships across the country. The dealership group prides itself on generating a high volume of sales each year which are a result of its excellent customer service. Whatever your requirements, Bristol Street Motors offers a team of dedicated sales executives who are approachable, knowledgeable and willing to help.

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97 of Ford Durham customers who bought a vehicle would recommend them to a friend