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100 reviews of Ford Durham

These reviews were collected by JudgeService.com, an independant car dealer review website.

100

Reviews of Ford Durham

95

Overall satisfaction

95

Would recommend

"My experience at Bristol Street Ford Durham was memorable because of Mark one of the salesmen who was knowledgable polite and friendly. "

20th February 2018 | Ms Lesley Payton

"Bristol Street Ford Durham were great because Phil our sales person was attentive and respectful."

19th February 2018 | Miss Molly Rathbone

"The experience at Bristol Street Ford Durham was good because Mike was very easy to deal with he was open and clear with communications and supported us through the process"

16th February 2018 | Mrs Anna Lister

"I'd suggest Bristol Street Ford Durham to a friend because salesman allowed us to browse and was able to answer all our questions and assisted us on the best vehicle for our needs."

15th February 2018 | Mrs Karon Willis

"I'd endorse Bristol Street Ford Durham because I had fantastic customer service from Andrea on the sales team and she found me the exact car I was looking for within 24hrs. Delivery and timescale were very efficient and all aspects of the purschqse were explained cl army. Overall 10/10 from me. "

14th February 2018 | Miss Rachel Barnes

"d suggest Bristol Street Ford Durham to a friend because great service helpful staff"

13th February 2018 | Mr Shaun Matthews

"I'd definitely recommend Bristol Street Ford Durham because Efficient friendly service."

13th February 2018 | Mr Alan Pinkney

"I was pleased with Bristol Street Ford Durham and would recommend them because they were extremely helpful and found my ideal car straight away.. our salesman Adeel Hussain was very professional and friendly and I have since been back to take out my service and MOT plan with him and he has also gave me a courtesy call to make sure I am still completely satisfied. I would 100% deal with Adeel in the future and recommend to my family and friends.. "

11th February 2018 | Miss Helen Questa

"I'd recommend Bristol Street Ford Durham to anyone because the whole experience was a pleasure, from the minute I visited ford Durham I was treat so well. I had the pleasure of dealing with salesman Mike who was very polite and courteous and couldn’t do enough to help me without making me feel pressured. Overall I would highly recommend them and will be returning for my next car."

9th February 2018 | Ms Jaclyn Dunbar

"My experience at Bristol Street Ford Durham was positive because Gareth helped me find a car that fit my criteria and matched my budget. He is a fantastic salesman, made me feel very comfortable and explained everything thoroughly. It was a pleasure to have done business with him."

5th February 2018 | Mrs Heslop

"Bristol Street Ford Durham were really helpful and I'd recommend them because the sales staff gave a no nonsense service , listening to what I wanted and gave advice on all the products that I might require or need , without pressure ! Nice one "

5th February 2018 | Mr Mark Coughlin

"I'd definitely recommend Bristol Street Ford Durham because there was no pressure sales and very helpful staff"

5th February 2018 | Mr Andrew Bennett

"I'd recommend Bristol Street Ford Durham to anyone because The salesman I had ,a Mr Anthony Hodgson could not have been more helpful .he is a most polite young man of a smart appearance,a real nice person."

5th February 2018 | Mr John Bartell

"I'd recommend Bristol Street Ford Durham to a friend because Jonathan that dealt with me was very genuine and helpful, didn’t come across as a typical car saleman"

5th February 2018 | Miss Sarah Gidney

"Bristol Street Ford Durham staff were good because they were honest and polite, professional. "

1st February 2018 | Mr Richard Spendley

"My experience at Bristol Street Ford Durham was positive because: The moment I arrived to have a look at cars I was approached by a very friendly sales person named Jonny, he was extremely helpful and not pushy in any way. He helped find me a car which is perfect for what I was looking for, and would recommend Bristol street motors to my friends and family. "

31st January 2018 | Miss Sarah Collier

"I'd recommend Bristol Street Ford Durham because Being the first time I used the dealership I was completely satisfied with all the services they offered."

30th January 2018 | Mrs Sandra George

"The experience at Bristol Street Ford Durham was great because after dealing from here before I was sure of good friendly service. "

30th January 2018 | Mr John Walburn

"My experience at Bristol Street Ford Durham was memorable because they went above and beyond with their customer service. Lisa was excellent and we at ease the whole process. The car fit within our tight budget and she understood that it was a big deal for us. I wouldn’t hesitate to go back if need be. Fabulous service "

26th January 2018 | Mrs Julie Elliott-Walker

"I'd recommend Bristol Street Ford Durham because i felt confident that they had our needs at heart and wanted, passionately, to fulfil those needs."

26th January 2018 | Mrs Anthea Harman

"My experience at Bristol Street Ford Durham was positive because they were all very pleasant and efficient and I was very satisfied with the vehicle they sold me."

23rd January 2018 | Miss Beryl Feeley

"Everyone was very professional but friendly. I dealt with Jonny Nisbet and he was lovely, did a fab job. "

21st January 2018 | Miss Charlotte Hedley

"Bristol Street Ford Durham were helpful because they make you feel welcome."

20th January 2018 | Mr Patrick Bonnar

"I'd recommend Bristol Street Ford Durham to a friend because they have a very friendly attitude to the customer never pushy, and total professional in all ways. I would purchase again from them. Spencer Scott. "

16th January 2018 | Mr Spencer Scott

"I'd definitely recommend Bristol Street Ford Durham to friends and family because I receive very good customer service "

15th January 2018 | Mr Andrew Stephenson

"Bristol Street Ford Durham were great because it's the first time I have felt completely at ease in a garage and not out of my depth. Other places have an atmosphere or seem too busy but all staff we dealt with were great, in particular our sales rep Adeel. Right from the start on my phone call he made me feel at ease and listened to my needs. He was honest and upfront and put no pressure on me. I would highly recommend him to others he is a credit to the company. "

12th January 2018 | Mr James Futers

"Bristol Street Ford Durham were helpful because they broke down information for me to understand. They were patient when I kept changing my mind on cars. Great with my little girl, offering drinks and talking to her. Kept things clear and simple. "

29th December 2017 | Miss Costigan

"I'd definitely recommend Bristol Street Ford Durham because it is an easy place to visit and buy cars"

17th December 2017 | Mr Christopher Watson

"I would recommend Bristol Street Ford Durham to friends and family because the staff are very friendly and helpful, they have a lot of information and I have bought my last two cars from here and had no problem. "

17th December 2017 | Mrs Samantha Ashman

"Bristol Street Ford Durham were fantastic because Its very easy to find,. the customer service was excellent but the thing that I really liked was the sales people don't hound you. They let you look around at your own pace "

16th December 2017 | Mrs Debra Hurst

"The experience at Bristol Street Ford Durham was fantastic because sales staff friendly and helpful and vehicle was just what I was looking for"

15th December 2017 | Mr Allan Smith

"Bristol Street Ford Durham were really helpful and I'd recommend them because ease of purchase Gareth the salesman was very helpful professional and knowledgable. All around great experience "

14th December 2017 | Mr Philip Clayton

"Bristol Street Ford Durham staff were good because, Jonathan Nesbit was an extremely professional sales person, I was quite disappointed that I was getting rid of my old car but Johnny made sure I was getting the best car for me in replace. Everyone at the Durham dealership was more than happy to help myself will be purchasing another vehicle from them when it comes Round."

13th December 2017 | Mr Jake Browning

"I'd endorse Bristol Street Ford Durham because the staff (Abi in particular very competent) were overall very good"

11th December 2017 | Mr John Green

"Bristol Street Ford Durham were great because the Everything went fine, very quick sale and very pleasent."

9th December 2017 | Mr Christopher Dyke

"My experience at Bristol Street Ford Durham was positive because it was nice to buy a car rather than being pressure sold a car. "

7th December 2017 | Mrs T

"Bristol Street Ford Durham staff were good because the young lady I dealt with was very professional ."

7th December 2017 | Mr Armstrong

"My experience at Bristol Street Ford Durham could have been better because the aftersale service is NON EXISTENT and the staff at the dealer DIDN'T seem bothered about it when confronted in person at the dealer. The car body work was meant to have been check before i got it and have since found body defects on the rear bumper and spoiler aye couldn't check the car over thoroughly as it was dark and heavy rain and they refused to do the hand over on a weekend."

7th December 2017 | Mr Anthony Ganning

"The experience at Bristol Street Ford Durham was fantastic because the staff are friendly and helpful, the purchasing of the vehicle was stress-free and the vehicle I purchased ticked all the boxes! "

4th December 2017 | Miss Curry

"The experience at Bristol Street Ford Durham was fantastic. The sales advisor, Jonny, was friendly, honest and gave me all the information I needed without using any sales tactic and without any pressure. He made me feel comfortable and able to take my time to find the right car for me. His friendly attitude helped and he was transparent about costs from the outset. I would definitely come back to Jonny in the future due to his manner and him doing what he could to find the right car for me and not one he just wanted to sell. Excellent overall experience and the car is a pleasure to drive."

1st December 2017 | Mr Christopher Miller

"Bristol Street Ford Durham were great because I bought a car off the website and I lived over 200 miles away but felt completely entrusted by their professional attitude and the way they helped me through the whole enquiry and purchase process"

1st December 2017 | Mr Steven Finch

"I'd suggest Bristol Street Ford Durham to a friend because it was easy and simple which i like, also prices were the best around."

30th November 2017 | Mr Jack Cresswell

"I would not recommend Bristol Street Ford Durham because I only changed my car because the wrong car had been delivered to me in the first place. On taking ownership of my new car it was, in my opinion dirty, it had not been treated with the Diamond bright as arranged, there was a fault in the plastic on the door handle, it had not been taken out of transport mode and stickers had been left on the alloy wheels which appear to have marked the alloy. Worst of all is that the wrong registration plates had been put on the vehicle. I did not notice this until I got home and contacted my own insurance company. Worse still was that on contacting the dealership it was suggested that I drive the car back for the plates to be changed. This would have meant that I was knowingly driving on false plates and with no insurance. This was a disgraceful suggestion and it took the common sense of Dave Hutchinson to send someone to my home address to change the plates. Overall, I have had a terrible experience with Bristol Street Ford Durham and would never recommend them to anyone I know."

24th November 2017 | Mr Darren Gaut

"Bristol Street Ford Durham were really helpful and I'd recommend them because of the high standard of customer service from Anthony Hodgson and after sales contact was second to none. We had two test drives out with different cars and nothing was too much trouble. We had originally bought a car 8 weeks before this but we were not happy with it, and Anthony and Paul Layfield helped us to minimise our losses and made sure that we got the right deal. We are more than happy with our purchase.We will also be happy to go back to them when the time comes for our next change of car."

21st November 2017 | Mr Derek Humphrey

"Bristol Street Ford Durham were fantastic because I had only bought my previous car 2 months earlier but sadly due to my Mam passing away I wanted to change from the B Max back to a fiesta as I no longer needed a car for a wheelchair. Gareth was fantastic and understood it was an awful time for me so helped and guided me through the process quickly. So thanks to both Gareth and Paul for being so kind and compassionate. "

21st November 2017 | Mrs Donnelly

"Bristol Street Ford Durham were fantastic because they were always helpful and always in contact to keep my updated with what was happening with the purchase. Special mention to Gareth at Durham for great customer service skills and sorting everything out for me."

15th November 2017 | Mr Tyrone Hollis

"I had a great experience at Bristol Street Ford Durham because I did not feel under any pressure to buy, the salesman explained everything I needed to know and answered all the questions that were asked and said to contact him or pop into the showroom any time if I had any queries. This has been the best buying experience I've ever had, the handover excellent, nothing too much trouble for my salesman. I am absolutely delighted with my new car, it looks stunning and drives like a new vehicle. I would like to thank everyone involved for a truly stress free purchase."

15th November 2017 | Mr James Crawford

"My experience at Bristol Street Ford Durham was positive because friendly salesman.. Good at his job but not pushy at all, well presented vehicles, good choice, good customer service. "

13th November 2017 | Mrs Lisa Williams

"My experience at Bristol Street Ford Durham was memorable because its customer care and friendly attitude was excellent we will be back in a couple of years "

13th November 2017 | Mr Kevin Wilde

"I was happy with the service at Bristol Street Ford Durham because they couldn’t do enough to help me"

13th November 2017 | Miss Leanne Nicholson

"I had a great experience at Bristol Street Ford Durham because I found Andrea Mcmullen extremely professional , friendly and a pleasure to deal with."

10th November 2017 | Mr David Yews

"I was pleased with Bristol Street Ford Durham and would recommend them because they had Scottish themed cups "

10th November 2017 | Mr Trevor Brown

"I'd recommend Bristol Street Ford Durham because of friendly and helpful staff. Make you feel appreciated. "

9th November 2017 | Mr Joseph McKimm

"Bristol Street Ford Durham staff were good because they communicated well with me and did their best to meet my needs"

6th November 2017 | Mrs Charity Dhliwayo

"I'd recommend Bristol Street Ford Durham to friends and family if they are wanting to buy a Ford. "

5th November 2017 | Mr Andrew Long

"The experience at Bristol Street Ford Durham was good because its was hassle free and local no pressure to buy just a relaxing purchase"

4th November 2017 | Mrs Sharon Bush

"The experience at Bristol Street Ford Durham was great because no pressure and just a very pleasant experience from start to fininish. "

3rd November 2017 | Mr William Liddell

"My experience at Bristol Street Ford Durham was memorable because the salesman was very good at understanding my needs and did all he could to help me, the purchase went to plan and the car was ready at the time requested."

31st October 2017 | Mr Chris Nicholson

"My experience at Bristol Street Ford Durham was cracking because Adeel hussain was very easy to deal with,and with no high pressure sales pitch I felt at ease.Adeel is a credit to the team and I would be happy to deal with him in future"

30th October 2017 | Mr David Burdess

"I was pleased with Bristol Street Ford Durham and would recommend them because it is local for me only 5 minutes walk but they appear to have good stock and nice and clean premises"

27th October 2017 | Mr Fred Eastaugh

"I'd recommend Bristol Street Ford Durham because of a high level of service and the quality of car we have bought, Anthony Hodgson our sales representative was very helpful and led us through the whole buying process professionally."

26th October 2017 | Mr John Alva Hodgson

"I'd recommend Bristol Street Ford Durham to a friend because my experience was second to none, I have alreaady recommended them to a couple of family members who are looking to change their vehicles. "

18th October 2017 | Miss Emma Johnson

"Bristol Street Ford Durham were fantastic from the off. Speedy delivery for the vehicle from down south and paperwork was thoroughly explained to every last detail. In Love with the new car and Big Shout to Abi Calvert for looking after me. 5* :)"

18th October 2017 | Mr Alexander Gregory

"My experience at Bristol Street Ford Durham was memorable because it was quick and hassle free"

17th October 2017 | Mr Chris Jung

"Bristol Street Ford Durham staff were good because they were very helpful with my wants and requirements "

16th October 2017 | Mr Michael Rundle

"Bristol Street Ford Durham were really helpful and I'd recommend them because they take great care in making sure you get the car that fits your needs perfectly."

12th October 2017 | Mr Garry MacDuff-Forster

"Bristol Street Ford Durham staff were good because the sales person was friendly and professional and was not pushy at. Options were explained to me and he sourced the car for me from another branch."

10th October 2017 | Ms G

"They were really helpful with my purchase and because I live in Birmingham the fact they got the car ready for me to pick up within 2 days was amazing. I'd recommend to others however, it is probably a little far away for my friends!"

4th October 2017 | Mr B

"Bristol Street Ford Durham staff were good because friendly and informative. "

4th October 2017 | Mr Steven Convery

"Bristol Street Ford Durham were great because they found car that I wanted"

2nd October 2017 | Mr Raymond Seymour

"I'd endorse Bristol Street Ford Durham because in the past 5 yr ive had 3 cars from there and no hassle "

27th September 2017 | Mr John Calvert

"Bristol Street Ford Durham were really helpful and I'd recommend them because they were able to sort out a deal that suited me and my family and without it costing a fortune. They were honest and open. "

25th September 2017 | Mr Stephen Harris

"Bristol Street Ford Durham staff were good because they made you feel welcome. Ross is an asset to your company as he is friendly and welcoming , and very informative. "

24th September 2017 | Mr Anthony Hails

"I'd suggest Bristol Street Ford Durham to a friend because of the outstanding customer service and the 0% finance options they offer "

23rd September 2017 | Dr Naeb

"Bristol Street Ford Durham were great because of the customer service."

21st September 2017 | Mr Lowdon

"I was pleased with Bristol Street Ford Durham and would recommend them because they are very helpful and listen to what your needs are. "

18th September 2017 | Mr Philip Sullivan

"Bristol Street Ford Durham were great because they were helpful friendly and nothing was to much trouble "

18th September 2017 | Mrs Alison Gray

"My experience at Bristol Street Ford Durham could have been better because for the second car running I have had a issue from the day if getting it this time I have been sold a car with a chipped alloy, I have been waiting nearly a month for someone to come to an agreement as to what will happen to fix this, Your after sales is diabolical never keep a promise and never get in touch with you if anyone actually reads this please call me and I'll tell you exactly why I have said this .... by all means buy a car from Bristol street motors but if you want one where it is faultless look else where "

16th September 2017 | Mr Glyn Thynne

"I would not recommend Bristol Street Ford Durham because it's too far in distance from my family and friends. I cannot fault the treatment I received. The replacement car team were very professional and extremely helpful"

15th September 2017 | Mrs Kathleen Whelpdale

"Bristol Street Ford Durham were helpful because I felt I received excellent advise and didn't feel under any pressure to buy a particular car. The salesman was very helpful and friendly and was able to find the exact vehicle I was looking for. I also feel supported in buying the car with having the extended warranty. "

15th September 2017 | Mrs Claire T

"I would recommend Bristol Street Ford Durham to friends and family because local and very helpful sales team"

8th September 2017 | Mrs thomasina Price

"I was pleased with Bristol Street Ford Durham and would recommend them because I am completely satisfied with the service I recieved"

8th September 2017 | Mr David Kennedy

"The deals available and the expert advice given."

5th September 2017 | Mrs deborah Pascoe

"The experience at Bristol Street Ford Durham was fantastic because Gareth Williams was excellent to deal with "

3rd September 2017 | Mr Collingwood

"I'd definitely recommend Bristol Street Ford Durham because they went out of there way to find the car and spec I wanted "

31st August 2017 | Mr paul Snelling

"The experience at Bristol Street Ford Durham was great because the staff were always professional and polite without being pushy"

29th August 2017 | Miss F

"I was pleased with Bristol Street Ford Durham and would recommend them because we were listened to and were given help through every step. Nothing was too much trouble."

28th August 2017 | Mr Norman Stephenson

"Bristol Street Ford Durham staff were good because they sorted out any problems straight away "

22nd August 2017 | Miss Rhiannon Mcmullen

"I had a great experience at Bristol Street Ford Durham because I was pleased with all aspects of my experience of purchasing my vehicle."

18th August 2017 | Mrs lindis Stonebank

"The experience at Bristol Street Ford Durham was good because straight forward changeover."

18th August 2017 | Mrs Barbara O'Dowd

"I'd definitely recommend Bristol Street Ford Durham because the salesman are second to none and the General Manager is a true Gentleman."

18th August 2017 | Mr Stuart Davison

"Bristol Street Ford Durham were great because nothing was a problem .salesman was very helpfull and very pleasant ."

16th August 2017 | Mr Alan Duffey

"Bristol Street Ford Durham were great because. Jonathan and Victor were great. Initial problems with the car were sorted fast. Jonathan kept me up to date throughout and ensured a good experience."

15th August 2017 | Mr Christopher Cowan

"I would not recommend Bristol Street Ford Durham because no one called me back when they said they would. Also a woman on the phone was somewhat cheeky to me. "

15th August 2017 | Mr B

"My experience at Bristol Street Ford Durham was memorable because it was hassle free from start to finish and Andrea was very helpful throughout."

15th August 2017 | Mr William Redman

"Bristol Street Ford Durham were helpful because everything was explained, the car was beautifully presented and in excellent condition. It was all very professional and pleasant. "

15th August 2017 | Mr Alan Mclean

"I was happy with the service at Bristol Street Ford Durham because the quality of ge cars and the finance packages suits me very well"

15th August 2017 | Mr paul Laidler

"Bristol Street Ford Durham were fantastic because they listened to what we wanted and what we wanted to pay they found the car that suited us without being pushy they left us to make up our minds without any pressure"

12th August 2017 | Mrs Beverly Bellis

"I would recommend Bristol Street Ford Durham to friends and family because of the excellent service I received from the salesperson, Jonathan."

11th August 2017 | Mrs Cecilia Rooks

"My experience at Bristol Street Ford Durham was cracking because the staff are really friendly and didn't feel pushed into buying the car and very professional "

9th August 2017 | Miss Julie Denney

Ford Durham

Ford DurhamFord Durham
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Bristol Street Motors is one of the largest motor retailers in the UK, and it offers a wide selection of new and used cars for sale at its many dealerships across the country. The dealership group prides itself on generating a high volume of sales each year which are a result of its excellent customer service. Whatever your requirements, Bristol Street Motors offers a team of dedicated sales executives who are approachable, knowledgeable and willing to help.

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95 of Ford Durham customers who bought a vehicle would recommend them to a friend