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100 reviews of Ford Glasgow

These reviews were collected by JudgeService.com, an independant car dealer review website.

100

Reviews of Ford Glasgow

93

Overall satisfaction

96

Would recommend

"I'd recommend Macklin Ford Glasgow"

9th December 2017 | Mrs Sharon Howson

"I'd recommend Macklin Ford Glasgow to anyone because the service was top notch.Very happy with my deal and the aftercare.William Renton was superb to deal with."

7th December 2017 | Mr Brian Cattigan

"Macklin Ford Glasgow were fantastic because they Are very professional and helpful."

1st December 2017 | Mrs S

"I'd suggest Macklin Ford Glasgow to a friend because I fealt that the sales staff and managers were genuinely trying to do business in a non aggressive or forceful manner They were all friendly, chatty and helpful . I fealt the experience was extremely positive in every way "

23rd November 2017 | Mrs Alison Mitchell

"My experience at Macklin Ford Glasgow was memorable because they managed to get me finance at a desperate time when I thought i wouldnt be eligible. The delivery and handover was quick and smooth. "

20th November 2017 | Miss Dana Ross

"I'd suggest Macklin Ford Glasgow to a friend because my daughter reccomended as she bought her last car from Macklin and her experience was excellent No pressure and a very good atmosphere in the showroom. Highly recommend Conner and Billy"

17th November 2017 | Mr Ian Millar

"I had a great experience at Macklin Ford Glasgow because staff were very helpful and made it a smooth and easy transaction "

16th November 2017 | Mrs Nicola Fleming

"I would recommend Macklin Ford Glasgow to friends and family because iam 76 years old and this is my 20th car and i must admit this has been the best dealership i have ever experienced, the staff jim and scott could not do enough for my wife and i, , keep up the good work"

15th November 2017 | Mr R

"I was happy with the service at Macklin Ford Glasgow because the staff were very easygoing and helpful. The finance options suited me and I was able to trade my old car in for a more than reasonable price to pay insurance. I received a follow-up phone-call. Overall I had a great experience and would recommend them as there is no hard sales pitch and no pressure."

15th November 2017 | Miss Harkness

"My experience at Macklin Ford Glasgow was cracking because it was all straight forward!"

13th November 2017 | Mr Dugald McIntosh

"My experience at Macklin Ford Glasgow could have been better because the vehicle hadn’t been prepared properly and wasn’t serviced which in turn had to have another dealership service and prepare the vehicle"

8th November 2017 | Mr B

"I was pleased with Macklin Ford Glasgow and would recommend them because the staff were all very friendly and helpful and thankfully did not apply aggressive sales techniques. The availability of 0% Finance was also very important to me."

6th November 2017 | Mrs Mairi Armstrong

"I'd suggest Macklin Ford Glasgow to a friend because they are very professional & treat you like a special customer, and not just someone to get money from. "

1st November 2017 | Mr Iain Young

"I'd suggest Macklin Ford Glasgow to a friend because I have had excellent service from them."

31st October 2017 | Mr James Patterson

"Macklin Ford Glasgow were fantastic because . I normally deal with Bristol street .motors in Widnes and have never had any problems or issues. "

30th October 2017 | Mr Edwards

"Macklin Ford Glasgow staff were good because they were very attentive, approachable and knowledgeable "

26th October 2017 | Mr Stephen Bennett

"The experience at Macklin Ford Glasgow was good because I felt the team went out of there way to get me a quality car and the finance I needed. Special thanks goes to Mike the manager who did everything but cartwheels to help. Defo be back."

26th October 2017 | Mr Steven Winter

"I was pleased with Macklin Ford Glasgow and would recommend them because the staff were very nice and had the best choices out of their competitors. "

24th October 2017 | Miss M

"Macklin Ford Glasgow were great because Derek McNulty the sales man waa very professional ..great attitude and probably the best salesman i have ever dealt with... Billy and Will the managers were terrific to also deal with...will definitely be back in the future."

23rd October 2017 | Mr M

"Macklin Ford Glasgow were really helpful and I'd recommend them because they take time with you and don't try to push you into anything you don't want "

18th October 2017 | Mrs Anne Boyle

"I'd definitely recommend Macklin Ford Glasgow because very professional and helpful"

17th October 2017 | Mr Peter Kennedy

"I'd recommend Macklin Ford Glasgow to a friend because they are very professional and do not push to hard for after sales additions"

17th October 2017 | Mr James Grant

"My experience at Macklin Ford Glasgow was positive because the pre, during and after sales service has been exceptional "

9th October 2017 | Mr Murray

"Macklin Ford Glasgow were really helpful and I'd recommend them because the experience was enjoyable."

6th October 2017 | Mr Stephen C

"I'd definitely recommend Macklin Ford Glasgow because really happy with staff in the shop easy to speaks to"

6th October 2017 | Mr David McGrath

"I'd definitely recommend Macklin Ford Glasgow to friends and family because Jamie McCluskey and the Sales Manager Mike were excellent. The regional manager Will Renton was also very good when I complained about my previous sales experience about my last car. Thanks Macklin. Good job."

6th October 2017 | Mrs Elaine M

"Macklin Ford Glasgow were really helpful and I'd recommend them because whole process was very straight forward"

2nd October 2017 | Mr Martin Cullen

"The experience at Macklin Ford Glasgow was good because the car was in great condition and Brian was very accommodating."

28th September 2017 | Miss Conner

"The experience at Macklin Ford Glasgow was great because the staff were friendly, courteous and helpful. In the past (with other dealerships) I have experienced pushy, aggressive behaviour - the latter especially post sale. This is the third car I’ve obtained from from this dealership, and despite the showroom being over 10 miles away, I’m unlikely to go elsewhere. Jamie, the salesperson, was most commendable. "

28th September 2017 | Mr Blake

"I'd suggest Macklin Ford Glasgow to a friend because it's a good service they give you. deal with customer enquires. finds good car with reasonable price "

28th September 2017 | Mr Baqar hussain

"I'd suggest Macklin Ford Glasgow to a friend because the staff were by far the nicest staff I came across on my search for a car. Especially billy. "

25th September 2017 | Miss Lois Hardman

"Macklin Ford Glasgow were helpful because very friendly staff and had what we were looking for in stock Valet was poor as previous owners stuff in a seat pocket :("

25th September 2017 | Mr Andrew Glen

"The experience at Macklin Ford Glasgow was fantastic because the sales team were very informative and easy to talk too. It was a professionally handled and smooth process from start to finish!! I would have no hesitation in recommending this dealership to anyone looking for a new vehicle"

20th September 2017 | Mr Jason Agnew

"I'd recommend Macklin Ford Glasgow because the staff were friendly, knowledgeable and not pushy. They explained all the options available to me and let me make my own mind up. The car was as described."

14th September 2017 | Mr P

"I'd recommend Macklin Ford Glasgow because great experience. Sales was great and didn't oversell great service and fitted all requirements we were looking for"

14th September 2017 | Mrs Diane Denham

"I had a great experience at Macklin Ford Glasgow because the salesman was very helpful and had good selection of vehicles on offer. "

10th September 2017 | Mrs Lynne Garbutt

"I would recommend Macklin Ford Glasgow to friends and family because they've got a great range of vehicles at great prices and the staff are lovely. I had a great experience buying my Ford Kuga Vignale from them!"

8th September 2017 | Miss Alison McInnes

"I was pleased with Macklin Ford Glasgow and would recommend them because the salesman John Fotheringham put my wife and myself completely at ease. For the first time in my life I did not feel as if I was buying a car . The service and approachability were superb."

5th September 2017 | Mr Alan Lewis

"My experience at Macklin Ford Glasgow was positive because of the service received from Jamie and Billy. Great guys to deal with, honest and helpful."

30th August 2017 | Mr Jim Gilchrist

"I was pleased with Macklin Ford Glasgow and would recommend them because of a hassle free purchase"

29th August 2017 | Mr Peter Ward

"The experience at Macklin Ford Glasgow was great because they were friendly and accommodating."

24th August 2017 | Mr W

"My experience at Macklin Ford Glasgow was cracking because it was an easy and smooth process from start to finish . Dealt with Jamie and he was fantastic."

19th August 2017 | Mr B

"I'd recommend Macklin Ford Glasgow to a friend because god customer service and no pressure to buy"

11th August 2017 | Mr David Singleton

"I'd endorse Macklin Ford Glasgow because thet are very professtional, helpful and friendly."

11th August 2017 | Mr Ceybarus Javid

"My experience at Macklin Ford Glasgow was positive because the staff are always helpful and they explain everything to you in layman terms"

1st August 2017 | Miss Yvonne Higgins

"I'd endorse Macklin Ford Glasgow because I found the whole car choosing and buying made really easy. I felt a great sense of trust in my sales person Jamie !!"

30th July 2017 | Mr Stephen Scally

"I'd endorse Macklin Ford Glasgow because friendly helpful staff"

27th July 2017 | Mr Ian Murray

"I had a great experience at Macklin Ford Glasgow because Jamie the sales person was very relaxed and pleasent to deal with. Everything was quick and easy. Both Jamie and his manager were very relaxed and non pushy which is a great change from the norm. "

27th July 2017 | Mr Fraser Allan

"I was pleased with Macklin Ford Glasgow and would recommend them because they listen to the needs of the clients and make it a very pleasant experience buying a car."

24th July 2017 | Mr Thomas Keery

"I'd definitely recommend Macklin Ford Glasgow because of the friendliness and professionalism of sales staff. "

20th July 2017 | Mrs Susan Lennartson

"I got the car I was looking for and it was in great condition, salesperson Jamie was helpful, friendly and upbeat. I was well looked after and came away with everything I was looking for."

18th July 2017 | Mr Angus Reid

"My experience at Macklin Ford Glasgow could have been better because the dealership could have settled the outstanding finance when agreed. Instead, they held on to my money which then lead to me receiving late payment letters from my finance company. I then had to chase the dealership several times. On two occasions I was lied to by managers. I complained to Vertu who said the dealership would contact me again - they haven't. I was also told the general manager would be in touch with me - he hasn't. It would seem that once the dealership have your money, the after sales care is appalling. I have had no apology for this poor service. I will not be visiting again and certainly won't be recommending anybody use them. "

15th July 2017 | Mrs Donna Nimmo

"The experience at Macklin Ford Glasgow was fantastic because Derek was very helpful getting us what we were looking for and he kept asking if we understood each step ."

14th July 2017 | Mr Douglas Clark

"Macklin Ford Glasgow were great because they are both friendly and helpful "

13th July 2017 | Mr Stephen Campbell

"My experience at Macklin Ford Glasgow was great"

13th July 2017 | Miss Susan Couper

"I had a great experience at Macklin Ford Glasgow because Ford cars have a very good reputation and the choice of cars at Macklin Ford was very good and the staff were very friendly and knowledgeable "

7th July 2017 | Mrs Regan

"I would recommend Macklin Ford Glasgow to friends and family because both the sales team and service team are excellent....so professional and friendly. Nothing is too much trouble. "

4th July 2017 | Mrs Lesley Young

"I'd suggest Macklin Ford Glasgow to a friend because there was no pressure in purchasing but I was allowed a test drive in my choice of car and was given information regarding different models which would be suited to my needs "

28th June 2017 | Mrs Shields

"The experience at Macklin Ford Glasgow was good because the service was first class from the first moment until the last,staff couldnt have been nicer and really good choice of vehicles.i would certainly buy my next car from there."

27th June 2017 | Mr William Wilson

"Macklin Ford Glasgow were great because the sales advisor Derek McNulty was diwn to earth, put no pressure on me to purchase a family car and he gave me options. The Sales manager Ross contacted me as he found the vehicle I required down in England. Derek McNulty was excellent in keeping me upto date with delivery etc. He gave me a good deal for my trade in and vehicle purchase. He had my car serviced and repaired minor scratches to the body work. All in all Derek McNulty has been the best sales person I have dealt to date as I had horrendous experiences whilst visiting Arnold Clark sites being Skoda, Dacia, Vauxhall and Ford."

27th June 2017 | Mr A

"I'd recommend Macklin Ford Glasgow because not once from start to finish did they try and pester us with any other products and Martin who was salesman was excellent the whole way thru even after sale."

26th June 2017 | Mr Graeme Hutchison

"Macklin Ford Glasgow staff were good because they listened to what I was looking for in a new car and after seeing one on line I spoke with Martin who arranged to have it delivered to my local ranch"

22nd June 2017 | Miss Maryrose Flaherty

"I had a great experience at Macklin Ford Glasgow because although we arrived late to meet the salesman, another gentleman walked with us around the forecourt asking about our needs and wants. He then explained in great detail about the cars we were showing an interest in but more importantly it was entirely our decision which car we took"

19th June 2017 | Mr William Gordon

"I'd endorse Macklin Ford Glasgow because choice of cars and help "

17th June 2017 | Mr Stuart Allan

"I was pleased with Macklin Ford Glasgow and would recommend them because of past experience as regards service in both sale-room and workshop"

14th June 2017 | Mr Donald Isaacs

"The experience at Macklin Ford Glasgow was fantastic because even when we missed a signature on the finance deal the sales man John came and meet me at my work to get it signed , went the extra mile "

14th June 2017 | Mr Alistair Mackinnon

"The experience at Macklin Ford Glasgow was good because I had an excellent salesperson who dealt with me with a put the customer first attitude"

13th June 2017 | Mr Donald Williams

"Macklin Ford Glasgow were really helpful and I'd recommend them because they found exactly what I was looking for, very patient with me as I'm so fussy! I'm now very happy , thank you! "

12th June 2017 | Miss cody Mcbride

"The staff at Macklin Ford Glasgow were good because they were patient, attentive, knowledgeable, efficient and above all, approachable and friendly. I didn't feel at all like I was being 'sold' a car, rather that I was getting advice on selecting a car suitable to my needs. I was a first time buyer and they made what could have been a daunting experience a very happy one."

12th June 2017 | Miss Nicola Cuthbertson

"The experience at Macklin Ford Glasgow was good because we weren't pressured into buying ."

6th June 2017 | Mr paul Johnstone

"I'd recommend Macklin Ford Glasgow because great service and can answer any questions and worries making you feel great "

5th June 2017 | Mr Anthony Lynch

"I'd definitely recommend Macklin Ford Glasgow to friends and family because they tended to our needs to what type of vehicle suited our situation"

22nd May 2017 | Mr George Dempsey

"My experience at Macklin Ford Glasgow could have been better because the previous car I bought was £2700 in negative equity. Absolutely outrageous. "

18th May 2017 | Mr john Cairney

"Macklin Ford Glasgow staff were good because they got me the car I wanted."

16th May 2017 | Mr Mark Finlay

"Macklin Ford Glasgow were helpful because the sales man was very professional gave me impartial advice without the hard sell which was important to me as I have experienced that from other garages and it put me off buying from them. Scott was pleasant, courteous and answered all our questions about the car and the finance with ease and professionalism. I love my car and would have no hesitation in returning when I need a new one. The interest free offer was a huge bonus too."

12th May 2017 | Ms Lori Wilson

"Macklin Ford Glasgow staff were good because they take time to talk to you rather than be to pushy with sales."

11th May 2017 | Mrs LYNNE Miller

"Macklin Ford Glasgow were helpful because THE SALESMAN WAS ONE OF THE MOST HELPFUL AND WELCOMING SALES PERSON WE HAVE EVER MET, NO PRESSURE PLEASANT NO NEED TO LOOK ANY FURTHER"

11th May 2017 | Mrs Fiona Potts

"Macklin Ford Glasgow were great because they got me a brilliant wee car for my first car at a good price kept me updated every step of they way and would not go anywhere else for car "

11th May 2017 | Miss Carla Wilson

"I'd definitely recommend Macklin Ford Glasgow because the staff are friendly - no pushy sales- and excellent care taken throughout the purchase process"

9th May 2017 | Mrs Bridget Stevenson

"I'd definitely recommend Macklin Ford Glasgow to friends and family because I have purchased 2 cars from them now and each time I have been made to feel like they couldn't do enough for me. "

8th May 2017 | Mr David Nicol

"I'd suggest Macklin Ford Glasgow to a friend because This is the fifth time I, or a member of my family, have purchased a vehicle from this Group and always had excellent service."

5th May 2017 | Mrs D

"Macklin Ford Glasgow were helpful because friendly and helpful advice "

4th May 2017 | Mr Kenneth McKenzie

"Macklin Ford Glasgow were fantastic because after a shocking experience with Arnold Clark weeks before I was completely sick of dealing with unhelpful people in every aspect of purchasing a car. When I bought my car from Martin a week later after returning the vehicle I had bought from Arnold Clark, he was superb. Every part of the process was quick easy and hassle free. It was certainly a pleasant change from the disastrous way I was treated by Machargs Arnold Clark!"

2nd May 2017 | Mr Mark Donlevy

"I'd endorse Macklin Ford Glasgow because salemen are friendly and dont rush you into anything you dont want to."

2nd May 2017 | Miss Rhona Douglas

"I'd definitely recommend Macklin Ford Glasgow because when dealing with the sales person it was an easy experience, he didn't come across as if it was the hard sale like most companies, he wanted to get the best deal that suited me not him. They also take time out there day to see how your getting on with the car u purchased. Very nice touch."

29th April 2017 | Mr Andrew Murphy

"The experience at Macklin Ford Glasgow was fantastic because they really listened to my description of the perfect car and found me an exact match. The sales process was friendly, quick and efficient."

26th April 2017 | Miss Stacey Tollan

"I'd definitely recommend Macklin Ford Glasgow to friends and family because they helped me find the perfect car for a very competitive price. Davie (my salesperson) was very friendly and made sure I got everything I needed at the best price he possibly could. "

23rd April 2017 | Miss Laura Crichton

"I was happy with the service at Macklin Ford Glasgow because very professional staff can not fault the staff very freindly ."

20th April 2017 | Mr Donald Mccann

"The staff at Macklin Ford Glasgow were good because I was welcomed by an enthusiastic and informative sales advisor (Martin Cannon) who made the car choosing and buying experience easy and enjoyable. After noticing some scratches on the bodywork, the team at Macklin Motors made sure that this was resolved at no cost to myself. Overall a fantastic experience!"

18th April 2017 | Mr Allen

"Macklin Ford Glasgow were really helpful and I'd recommend them because excellent up front service with no salesman tactics you get from other dealers. "

18th April 2017 | Mr Iain McGregor

"Macklin Ford Glasgow were fantastic because from start to finish I was completely satisfied with the level of service after have a bad experience before ! "

18th April 2017 | Miss Nikki Adamson

"I was pleased with Macklin Ford Glasgow and would recommend them because they were so nice and pleasant and heloful to me "

16th April 2017 | Miss Michelle Morgan

"Connor Piper the salesman was great, very helpful and friendly. My experience was clouded by the fact my car didn't arrive on the two occasions it was supposed to due to delivery problems. This caused great distress due to changing over insurance 3 times. "

14th April 2017 | Miss Fiona McMahon

"Macklin Ford Glasgow staff were good because level of customer care I received. Salesman advised he could get any car if possible . Informed him what I was looking for . Car became available. Contacted me as soon as it arrived Went and viewed it ,took it a test drive the car ,ack to showroom agreed terms signed paper work all done within a week of speaking with Sales rep"

13th April 2017 | Mr Jeff Mcmonagle

"I'd recommend Macklin Ford Glasgow to anyone because of the way we're treated by the Sales Executive Martin Cannon who matched us with a vehicle which matched our needs fully."

13th April 2017 | Mr James Gilfeather

"Macklin Ford Glasgow were great because Easy to deal with extremely helpful and friendly "

11th April 2017 | Mrs Carolann Fee

"I'd recommend Macklin Ford Glasgow to anyone because the staff are friendly and knowledgeable "

10th April 2017 | Mr William Mcarthur

"I'd endorse Macklin Ford Glasgow because the quality of service can best be judged by when something goes wrong. I discovered a fault with the child locks post sale. The matter was dealt with efficiently and the necessary specialist repairs were carried out with minimum inconvenience to me. Communications were good and customer care was genuine and impressive. In particular, Annie from the after sales team managed the whole customer interface skillfully and professionally. At no point did I feel that after sales was an obligation rather than a service."

9th April 2017 | Mr Kenneth Neill

"Macklin Ford Glasgow were helpful because they worked hard to find me a car and a reasonable deal "

31st March 2017 | Mr David Wylie

"My experience at Macklin Ford Glasgow was cracking because. Connor and rest of the team were very helpful and went further than i expected. Phoned me several times but unfortunately i missed after sales calls but did receive complimentary video with a personal thanks which i thought was a nice touch! "

29th March 2017 | Mr jonathan Aitken

Ford Glasgow

Ford GlasgowFord Glasgow
ford

Opening its first Scottish dealership in January 2010, Macklin Motors has grown to become synonymous with quality and customer service in Scottish motor retailing.

Part of Vertu Motors, the UK’s 6th largest motor retailer, Macklin has now seven dealerships throughout Scotland in Dunfermline, Paisley, Edinburgh, Glasgow and Hamilton.

Representing five of the world’s major motoring manufacturers, Macklin offers new cars from Ford, Hyundai, Nissan, Mazda and Peugeot, as well as access to more than 5,000 quality assured used cars across a range of the best-known car franchises.

Dealership teams are on hand to offer the highest standards in sales and aftercare for commercial vehicles and new and used cars. We have a range of aftercare services to choose from including car servicing and MOT. With customer service being Macklin’s number one priority, customers can be confident that every Macklin dealership has an exemplary track record on delivering and outstanding customer experience based on honesty and trust.

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96 of Ford Glasgow customers who bought a vehicle would recommend them to a friend