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100 reviews of Ford Gloucester

These reviews were collected by JudgeService.com, an independant car dealer review website.

100

Reviews of Ford Gloucester

93

Overall satisfaction

95

Would recommend

"Bristol Street Ford Gloucester's Georgia Evans was our salesperson and she was very competent and friendly. She was very helpful and ensured I got the car that I needed."

13th December 2017 | Mrs G

"My experience at Bristol Street Ford Gloucester was memorable because the salesperson was very helpful and a pleasure to deal with"

12th December 2017 | Mrs Eugenia Khiari

"The experience at Bristol Street Ford Gloucester was great because the third salesman I dealt with, Mr Sam Cassells, is a model salesman. His experience is obvious; he understood my requirements, his manner is just right, his diligence exemplary ( he even came in on his day off to ensure everything went smoothly), and he clearly spent time and effort to source the car I wanted. His staff can learn a lot from him. Obviously very much customer focused, his efforts should be recognised; he deserves a pay rise! "

12th December 2017 | Mr E

"The experience at Bristol Street Ford Gloucester was fantastic because nothing was too much trouble. No pressure on the sale, always happy to help even when the car had to go back in due to a split wiper pipe. The only thing we’re waiting on is a key for the detachable tow bar that’s fitted to the car. "

11th December 2017 | Mrs Cheyenne Young

"I'd endorse Bristol Street Ford Gloucester because Marc Coley was friendly and very helpful throughout"

11th December 2017 | Mr John McGlynn

"I'd endorse Bristol Street Ford Gloucester because I was helped every step of the way, for someone who didn't know much about changing cars I was helped at every step and the service was great "

10th December 2017 | Mr Tom Booth

"The experience at Bristol Street Ford Gloucester was great because of the very helpful & knowledgeable sales person."

30th November 2017 | Mr David Evans

"I'd suggest Bristol Street Ford Gloucester to a friend because the service is fantastic & they make you feel that you are more important to them than the sale which in turn makes you want to buy the car. I had a sales advisor called Iain Davidson who actually drove the car to my home so that I could test drive it after my wife had just had our baby by c section. Stunning service!!!!! "

28th November 2017 | Mr Tom Robins

"I had a great experience at Bristol Street Ford Gloucester because the atmosphere was not pushy, the cars were well presented and everything explained clearly. "

25th November 2017 | Miss B

"I had a great experience at Bristol Street Ford Gloucester because the sales team couldn’t do enough for me and treated me like a person and listened to exactly what I wanted, rather than just another sale!"

24th November 2017 | Mrs Hayley Payne

"I'd endorse Bristol Street Ford Gloucester because the salesman was very helpful and made it very easy to purchase a new car on a great deal."

22nd November 2017 | Mrs Geraldine Harford

"I would recommend Bristol Street Ford Gloucester to friends and family because they were very helpful and had a good slelection of vehicles. "

20th November 2017 | Mr Alistair Britten

"Bristol Street Ford Gloucester were really helpful and I'd recommend them because professional service, attentive but not too pushy, honest and reliable"

20th November 2017 | Rev Simon Helme

"Bristol Street Ford Gloucester were great because they listened, were respectful and helpful. No sales speel or bolshyness, a professional, efficient and friendly service. Thanks to Edward "

16th November 2017 | Mrs Debbie Ann Savage

"My experience at Bristol Street Ford Gloucester was cracking because of very friendly and knowledgeable staff."

15th November 2017 | Mr Kevin Stephens

"I would not recommend Bristol Street Ford Gloucester because on receiving the Registration document I discovered that the car was owned by ERAC UK Limited of Aldershot, an associate of Enterprise car hire, and was a hire car for the first 6 months of its life. I was informed by sales, Josh Kennard it was local, the service book was stamped Glos. I feel cheated as I thought I was buying a quality used car not an X rental car. I strongly feel that I should have been informed that the car was a rental hire car. I also informed Josh Kennard that the off side rear tyre was damaged on side wall, this was not addressed. The car has a cigaret burn in the celling fabric. The car could have been cleaner and there was a cigaret smell present on collection. Sales Josh Kennard could not advise if I was covered for break down and seemed unshore of future break down cover procedures. Regards David M Ellis "

15th November 2017 | Mr David Ellis

"I'd recommend Bristol Street Ford Gloucester to a friend because the level of service I received from Sam Jordan was exceptional. From my initial conversation with him until the day I purchased the car, he was always more than accommodating and always got back to me when he said he would. I can honestly say that Bristol Street Ford Gloucester is the probably the best dealership that I've bought a car from. Thanks for all your help Sam!"

14th November 2017 | Mr Andreas Josephides

"I'd recommend Bristol Street Ford Gloucester to a friend because of the srvice i recieved & they ( marc cooley) even sent me a video of cars they had which I might be interested in - so going that extra mile made me feel like a valued customer."

13th November 2017 | Mr Gareth Morris

"I would recommend Bristol Street Ford Gloucester to friends and family because reliability of vehicles "

13th November 2017 | Mrs Sharron Robertson

"Bristol Street Ford Gloucester were helpful because The salesman Sam knew the ford range of vehicles.We were asked the term we would like for financing.They made time for us even tho we only spent under £70000 with them"

10th November 2017 | Mrs Sally Partridge

"I'd recommend Bristol Street Ford Gloucester to anyone because the selection of cars is brilliant and the sales personnel work so hard to make the entire experience as smooth and easy as possible "

10th November 2017 | Mr Luke Cleaves

"I would recommend Bristol Street Ford Gloucester to friends and family because it was my first time buying a car on my own and felt I was in very safe, experienced hands and got the perfect car for me."

8th November 2017 | Miss Rolfe

"I'd definitely recommend Bristol Street Ford Gloucester because of good service "

5th November 2017 | Mr Timothy Jones

"Bristol Street Ford Gloucester were great because my sales man was very knowledgeable with any questions I wanted to know about my car and made the deal very easy for me"

3rd November 2017 | Mr Joshua W

"My experience at Bristol Street Ford Gloucester was memorable because the salesmen who I deal with is wonderful. This is the 4th car purchased Bristol Street Gloucester. Alan Dicks is knowledgeable and friendly. Great salesman without being pushy. "

3rd November 2017 | Mrs Nicola Beale

"The staff at Bristol Street Ford Gloucester were good because The our sales person, Marc, was conciderate ,understood our needs , helped us ,fielded all our questions with great patience and profesionalism. if we used your establishment again we would be sure to look for him."

3rd November 2017 | Mr Keith Downes

"My experience at Bristol Street Ford Gloucester was positive because I was given respect but the dealer and felt very welcomed and was clearly given the right information to make my decision of buying the car. But I was not made aware of some of the damage on the car as I came across a mark on the roof and scratch on the front left alloy that I was not made aware of so was not satisfied by that but still love the car and the service that was given. I would just advise people to check the car furruly before buying."

2nd November 2017 | Mr Bailey Kimber

"I'd recommend Bristol Street Ford Gloucester to anyone because I felt listened too and found Marc very approachable and helpful. "

2nd November 2017 | Miss Roberta Smith

"I'd definitely recommend Bristol Street Ford Gloucester to friends and family because the service is friendly and efficient and an all round pleasurable experience"

2nd November 2017 | Mr Brian J

"The experience at Bristol Street Ford Gloucester was great because friendly staff, very helpful "

31st October 2017 | Miss Rebecca Clarke

"The experience at Bristol Street Ford Gloucester was good because everything was clearly explained to me, any question I had was answered and would definitely buy from Bristol stree lt again "

31st October 2017 | Mrs Rebbecca Williams

"My experience with Sam Jordan was amazing. I didn't have a clue what I wanted and he was patient and helpful. It was quick and easy. I would say the car wasnt as sparkly and gleaming as I would have expected and I did have to go back for them to fix a faulty glove compartment I think they should have noticed but they corrected it that day. I would recommend Sam in particular because he is patient and knowledgeable and doesn't feel forceful."

31st October 2017 | Miss Naomi H

"My experience at Bristol Street Ford Gloucester was memorable because they care about you. They aren't pushy, they go out of their way to find you the car you want. You always feel welcome, but I just wish they would get a decent coffee machine. "

30th October 2017 | Mrs Maryl Chambers

"My experience at Bristol Street Ford Gloucester was memorable because it was so quick and easy. Alan was very friendly and answered all our questions. "

30th October 2017 | Mrs Rachel Skett

"I'd suggest Bristol Street Ford Gloucester to a friend because the service was exceptional, and dealing with Edward was a pleasure."

30th October 2017 | Mrs Nicola Barry

"Bristol Street Ford Gloucester were fantastic because they listened to us!"

30th October 2017 | Mrs Joanne Martin

"The experience at Bristol Street Ford Gloucester was great because everyone is very friendly it was a very laid back experience, the turn around was very quick I had my new car within one week, I would highly recommend you to all my friends & family! Thank you for making my experience stress free! "

26th October 2017 | Mrs Hill

"I'd definitely recommend Bristol Street Ford Gloucester because the service was fantastic I was seen to straight away and got everything explained to me in terms I understood. Georgia was fantastic and I’m glad I stopped her when I first came. "

26th October 2017 | Miss Lucy Bull

"The sales staff were very helpful but unfortunately, we found a screw embedded in the tread of the tire the following day, the general manager dealt with this immediately."

23rd October 2017 | Mrs Sandra Gammon

"I would recommend Bristol Street Ford Gloucester to friends and family because they helped me find exactly what i was looking for and i had the best service throughout! "

18th October 2017 | Miss Sophie-Marie Cooper

"I'd definitely recommend Bristol Street Ford Gloucester because the staff are friendly, polite and very helpful"

18th October 2017 | Mrs Rosemary Davies

"I had a great experience at Bristol Street Ford Gloucester because The salesman's attitude was excellent, he was extremely helpful and nothing was to much trouble. We were made to feel that the the whole experience was about us, the car and what we wanted. Very impressed."

17th October 2017 | Mr Robert Davies

"I'd definitely recommend Bristol Street Ford Gloucester because I had good service from Steve, and a great deal, also I will get a £50 voucher. "

17th October 2017 | Mrs Kelly Walsh

"I had a great experience at Bristol Street Ford Gloucester because: Salesman: Alan Dicks very helpful. Service: Jon Trout excellent. Only problem was there were a few warranty issues. Surprising on a 6 month old car."

16th October 2017 | Dr Geoffrey Long

"I'd definitely recommend Bristol Street Ford Gloucester to friends and family because the service I received was top notch. Marc, the salesperson who went through everything with me was informative and clear throughout the purchase process. Delighted with the service he offered and the car I have bought. "

16th October 2017 | Mr Jake Johnstone

"I'd endorse Bristol Street Ford Gloucester because of the helpful, friendly staff. With a good range or quality vehicles to choose from. Along with a good offer on my part exchange vehicle. "

15th October 2017 | Miss Bond

"Bristol Street Ford Gloucester were helpful because the staff were very good and nothing was to much trouble and went the extra mile to give you the best deal, everything was explained right down to the last detail, so no hidden surprises."

12th October 2017 | Mr Paul G

"The experience at Bristol Street Ford Gloucester was fantastic because Marco gave us great service and the after sales problems have been rectified very professional"

10th October 2017 | Mrs Harriet Griffin

"I'd endorse Bristol Street Ford Gloucester because they give fair honest service"

7th October 2017 | Mrs Patricia Peel

"The experience at Bristol Street Ford Gloucester was fantastic because EVERYTHING I WAS TOLD WAS SPOT ON . BOTH WITH THE CAR AND ALSO THE PRECEDURE FROM START TO COMPLETION"

7th October 2017 | Mr Michael Bullock

"Bristol Street Ford Gloucester staff were good because they are very professional and can’t help you enough before you buy and after brilliant and I’ve already recommended "

6th October 2017 | Mr Peter Johnson

"Bristol Street Ford Gloucester were great because their staff were super with a great selection of cars."

6th October 2017 | Mr Christopher Burrows

"My experience at Bristol Street Ford Gloucester was cracking because everyone in the sales department makes you feel welcome! Would recommend seeing Steve Rowland as he has great customer service and was very fitting for my needs! Brilliant experience all in all! "

5th October 2017 | Miss Emma Burnham

"My experience at Bristol Street Ford Gloucester was cracking because I got the car I wanted, with no difficulty or trouble from a very welcoming and informative sales person "

29th September 2017 | Miss Emilie Chamberlayne

"My experience at Bristol Street Ford Gloucester was cracking because the staff was very helpful and also friendly"

29th September 2017 | Mr David Smith

"I would recommend Bristol Street Ford Gloucester to friends and family because the sales team are very friendly and I found them helpful and approachable. "

25th September 2017 | Mr Ryan Stacey

"I would not recommend Bristol Street Ford Gloucester because The first vehicle we purchased was not roadworthy and had been pampered with by the previous owner Ford did not pick up on this when it sold to us we then had to give it back and look for another car."

24th September 2017 | Mr Mark Griffiths

"The experience at Bristol Street Ford Gloucester was good because service from Tom was excellent, good choice of used cars. Not at all pushy. Showroom was lovely and clean"

22nd September 2017 | Miss Claire Baxter

"Bristol Street Ford Gloucester staff were good because they were very attentive and thoroughly explained the options for my needs."

22nd September 2017 | Mrs Christine Watson

"Bristol Street Ford Gloucester were great because they made buying a car easy and straightforward."

21st September 2017 | Mrs Hilary Bellhouse

"My experience at Bristol Street Ford Gloucester was positive because the sale was uncomplicated, quick and professional and I did not feel pressured at any time. "

20th September 2017 | Mrs Deborah Atkinson

"I was happy with the service at Bristol Street Ford Gloucester because they found the perfect car from the description I gave them and were friendly and helpful throughout the whole sale. "

20th September 2017 | Miss Holly White

"I would recommend Bristol Street Ford Gloucester to friends and family because the sales team are friendly and approachable with a good knowledge of the vehicle's and finance package's available. They take the time to go through all the options available to you and fully explain them in order for you to make the right decision that's right and affordable for you. They will arrange for a vehicle to be brought down from another depot if you like one that is not on their site or they will show you a similar vehicle that is in their stock. I will definitely use them again."

18th September 2017 | Miss Katie Westlake

"I'd definitely recommend Bristol Street Ford Gloucester because they are a friendly bunch and you get very personal service."

16th September 2017 | Mr Timbrell

"I'd definitely recommend Bristol Street Ford Gloucester to friends and family because there is no hard sell ,you are listened to and the options are laid out clearly.Ian had sold a car to us before and remembered why we had moved from a Focus to a Kuga. Completely professional . Good advice. Wanted us to have all that we wanted and very simply made it happen.He found the right car,kept us informed of its arrival date made sure we were happy and followed up with a courtesy call a few days later.A big purchase made easy. "

14th September 2017 | Miss Angela Boughton

"I was happy with the service at Bristol Street Ford Gloucester because very friendly staff and not pushy,called to let me know the finance was ok,told me when I could pick the car up,"

14th September 2017 | Mr Leonard Clift

"The staff at Bristol Street Ford Gloucester were good because I liked Edward the sales man, and he was very good. Would like to have gotten more for my car, as it had only done 39.500. "

14th September 2017 | Mrs Amanda Fletcher

"I'd suggest Bristol Street Ford Gloucester to a friend because they were a great help with the whole experience, especially having 2 young children in tow !"

14th September 2017 | Miss Amanda Wild

"The experience at Bristol Street Ford Gloucester was great because the range of vehicles available, and the staff friendliness, also each person we dealt with spoke with knowledge and confidence"

14th September 2017 | Mr Malcolm Harley

"I had a great experience at Bristol Street Ford Gloucester because they always give excellent professional service"

14th September 2017 | Mr Barrett

"I'd endorse Bristol Street Ford Gloucester because they provide excellent customer service. Friendly and professional "

13th September 2017 | Mr Lyndon Beaumont

"I'd suggest Bristol Street Ford Gloucester to a friend because my overall experience from start to finish was excellent "

13th September 2017 | Mrs Paula Pierce

"Bristol Street Ford Gloucester were fantastic because they let us browse freely and didn't badger us. When I decided what I wanted they were helpful with a friendly down to earth approach. I'd felt nervous at the thought of the whole thing, but it turned out to be a great experience."

12th September 2017 | Mrs Amanda Howkins

"Bristol Street Ford Gloucester were really helpful and I'd recommend them because the whole buying/ part exchange process from start to finish was managed very professionally and without delay or issue."

11th September 2017 | Mr T

"Bristol Street Ford Gloucester were great because the salesman/woman was not too pushy and I found out the vehicle progressor went above and beyond to make sure my car was prepared and valeted too a high standard "

10th September 2017 | Mr G

"The experience at Bristol Street Ford Gloucester was great because the Sales team listened to our requirements and went to some considerable trouble to meet them."

9th September 2017 | Mr S

"My experience at Bristol Street Ford Gloucester was memorable because the staff are extremely helpful, they listened to me and tried their best to find me my perfect car, not once did they try and push me into buying a car. I would and have recommended Bristol street motors to a friend!"

9th September 2017 | Miss Emma Cockell

"My experience at Bristol Street Ford Gloucester was memorable because good commonsence chat before purchase helped to finalise my requirements.throughout the process I was treated as a responsible and respected customer "

7th September 2017 | Mr Alfred Graham

"I was pleased with Bristol Street Ford Gloucester and would recommend them because they had a professional no nonsense approach to what they were offering and I ended up with he car that perfectly suited my needs."

7th September 2017 | Mr Charles Moir

"I would not recommend Bristol Street Ford Gloucester because we allowed ourselves to be pressured into buying a car we had not driven at all, or even seen! There was not a suitable car on the forecourt so one was found elsewhere in the dealership, but we were expecting a choice, and from there, it all just snowballed"

5th September 2017 | Mrs Stevens

"I'd recommend Bristol Street Ford Gloucester because the sales person was not pressurising and the car was exactly as described and shown online. Everything was very straightforward."

2nd September 2017 | Mrs W

"I was happy with the service at Bristol Street Ford Gloucester because the sales rep, Mr Dicks, was very knowledgeable and attentive. He made me feel like I was a important person and nothing was too much trouble for him. Very impressed with his customer service."

30th August 2017 | Mr John Pollard

"The staff at Bristol Street Ford Gloucester were good because they were professional had all the answers made it easy in all aspects to umderstand all about buying a car.afterall is a major step in your life."

29th August 2017 | Mrs Joyce Boyd

"Bristol Street Ford Gloucester were great because the sales team were excellent, and were not pushy for a sale ."

29th August 2017 | Mr Alistair Reid

"I would recommend Bristol Street Ford Gloucester to friends and family because i was treated as a customer not as some one as a item "

26th August 2017 | Mr anthony oldham

"The staff at Bristol Street Ford Gloucester were good because they were friendly, explained every step, helped me find the car I wanted. Very pleased with it. Thank you. "

22nd August 2017 | Mrs Symonds

"My experience at Bristol Street Ford Gloucester was memorable because excellent staff selling an excellent product"

21st August 2017 | Mr Andrew Pearch

"The salesperson, Georgia, was very pleasant, but she was let down by the back office and workshop staff. The dealership had arranged for the vehicle to be brought down from Derby. Whilst considering this vehicle I had asked for details on an identical car within their dealer group. One of the sales managers, Rory, came across to disuade me from persuing this vehicle on the grounds that they had incurred costs in getting the first vehicle. He was quite forceful in his approach and offered me a financialincentive togo ahead with the car they had brought in for me to look at. This sort of hard sell and railroading is a disgrace. I did purchase the car but I wish I had stuck to my guns and insisted on seeing the other car. On reflection I should have walked away there and then and reported this to senior mangement. There are a few minor issues to be dealt with, but I would not return the this dealership in future"

17th August 2017 | Mr Shaun Garley

"I'd endorse Bristol Street Ford Gloucester because the service provided was clear, concise & product received was as described."

16th August 2017 | Mr Andrew Wood

"I would recommend Bristol Street Ford Gloucester to friends and family because Ford cars are very good and customer service is obviously a top priority."

12th August 2017 | Mr Kyle Terrett

"Bristol Street Ford Gloucester staff were good because they were relaxed and friendly. Not pushy sales people. Found a car according to our specifications. Great with my 2 young boys who are interested in cars. Thank you Alan. "

11th August 2017 | Mrs Rachael Cook

"I was happy with the service at Bristol Street Ford Gloucester because Alan (salesman) was extremely helpful, knowledgeable and not at all pushy!!"

9th August 2017 | Mr David B

"I was pleased with Bristol Street Ford Gloucester and would recommend them because the sales person dealt with was exceptionally good at his job, he came across as very confident, explained and answered any questions or queries I had, he gave plenty of time to go through with me the many details and functions of the car which was much appreciated, especially as it is the first new car I have purchased, all in all a very pleasant person to deal with. "

8th August 2017 | Mrs Nora Lynch

"The staff at Bristol Street Ford Gloucester were good because They couldn't do enough to satisfy you"

7th August 2017 | Mr Christopher O'toole

"I was happy with the service at Bristol Street Ford Gloucester because we hand excellent advice, information, felt at ease thanks all to Mr Edward Roberts"

3rd August 2017 | Mrs Scott

"The experience at Bristol Street Ford Gloucester was great because the salesman was great and the service fantastic will recomend and will use again"

3rd August 2017 | Mr Nigel Goode

"My experience at Bristol Street Ford Gloucester was positive because the sales person was very great, and the after service was great too. "

31st July 2017 | Mr Stephen Walker

"I would not recommend Bristol Street Ford Gloucester because the aftercare of problems with the car doesn't seem to be a focus for the team. They seem very happy and positive to sell but lack interested in ensuring you are a happy customer from start to finish. "

31st July 2017 | Miss D

"I'd recommend Bristol Street Ford Gloucester to anyone because they provide a good service "

31st July 2017 | Mr Wayne Quigley

"I'd suggest Bristol Street Ford Gloucester to a friend because salesman was friendly, knowledgeable and customer service excellent."

27th July 2017 | Mrs lynn Allford

Ford Gloucester

Ford GloucesterFord Gloucester
ford

Bristol Street Motors is one of the largest motor retailers in the UK, and it offers a wide selection of new and used cars for sale at its many dealerships across the country. The dealership group prides itself on generating a high volume of sales each year which are a result of its excellent customer service. Whatever your requirements, Bristol Street Motors offers a team of dedicated sales executives who are approachable, knowledgeable and willing to help.

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95 of Ford Gloucester customers who bought a vehicle would recommend them to a friend