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100 reviews of Ford Orpington

These reviews were collected by JudgeService.com, an independant car dealer review website.

100

Reviews of Ford Orpington

91

Overall satisfaction

95

Would recommend

"The staff at Bristol Street Ford Orpington were good because they were very friendly without being overbearing. Everything worked like clockwork in terms of finance and handover, which made it stress-free and super easy. Lovely staff and would do it again in a heartbeat!"

14th December 2017 | Mrs Lisa Jones

"I had a great experience at Bristol Street Ford Orpington because Carrie Anne was incredibly helpful, fantastic service, brilliant car - very very happy with my new Kuga! love driving it, feel safe and secure and fits us all in, Thank you!"

12th December 2017 | Ms Evans

"I was more than happy with the service I received."

7th December 2017 | Mr J

"I'd recommend Bristol Street Ford Orpington to anyone because we had excellent service from the salesperson - Jones. He was friendly and courteous at all times whilst maintaining a professional attitude. There were a couple of details about the purchase that I found strange - your inabliity to take a debit card, together with your bizarre requirement of charging for £20 worth of fuel in the car ( never had this when buying other vehicles in the past, including a Ford Kuga from a different dealer earlier this year ) but none of this was Jones' fault and he really was excellent throughout. Because of his attitude, I'd recommend you to others."

7th December 2017 | Mr Richard Smethurst

"I'd endorse Bristol Street Ford Orpington because of professional service "

3rd December 2017 | Miss Asangi Jayasinghe

"The staff at Bristol Street Ford Orpington were good because they took the time to find what I need,every thing was explained to me. "

1st December 2017 | Mr Barry Thompson

"Bristol Street Ford Orpington were great because they understood my needs and where willing to help. Thanks especially to Gary!"

28th November 2017 | Miss McCann

"Bristol Street Ford Orpington were helpful because (MrJones Boakye-Yiadom got ten out of ten in handling the transaction)"

28th November 2017 | Mr Gerald Godfrey

"I'd definitely recommend Bristol Street Ford Orpington because the salesperson I dealt with was knowledgeable, offered alternative vehicles, and found another car which had what I wanted from a different site. She was pleasant and not at all 'pushy'."

28th November 2017 | Mrs A

"My experience at Bristol Street Ford Orpington could have been better because iv got a car that don't work "

27th November 2017 | Miss Stacey Terry

"I'd recommend Bristol Street Ford Orpington to anyone because from the moment we arrived the salesman welcomed us, identified our needs and worked tirelessly to meet them. He was polite, courteous and attentive and went the extra mile to provide quality customer service. We felt valued throughout the sales process and our custom was important. Mo Ali was a great ambassador for BSM. "

27th November 2017 | Mr Charles Griggs

"I'd definitely recommend Bristol Street Ford Orpington because they went the extra mile to get the car I was looking for and continued to do more to make sure everything was perfect after the car arrived and was collected. "

27th November 2017 | Mrs Joanne Graham

"Bristol Street Ford Orpington were great because they found the perfect car for me"

26th November 2017 | Mrs Sarah Fahy

"Bristol Street Ford Orpington were great because Great experiance dealing with a knowlegeable salesman (Tom Hawthorne) regarding the Ford Kuga we purchased.Everthing regarding the purchase,vehicle and paperwork done efficiently."

23rd November 2017 | Mr Stephen Salmon

"My experience at Bristol Street Ford Orpington was cracking because I had a female salesperson. Which was refreshing and I felt I could trust her more. "

18th November 2017 | Miss Nicola Fawcett

"Bristol Street Ford Orpington staff (Tom Hawthorne) were good because they did the simple things well and wanted to sell me a car. I had visited Audi, Mercedes and VW on my search for a fast, practical hatchback and staff at each dealership were either unhelpful or not interested in selling a car. It's genuinely mystifying. Tom Hawthorne was friendly but more importantly, helpful with the purchase of the Ford Focus RS. Bristol Street Motors should hang on to staff like him. As for the car, there have been a couple of niggles. The clutch pedal squeaks and the wheel alignment is slightly out. Both will be rectified next week. When I picked the car up, the inside of the windscreen was grubby. I didn't notice how bad it was until a couple of miles away when the sun was on it. "

18th November 2017 | Mr Simon Jones

"I'd definitely recommend Bristol Street Ford Orpington because easy to deal with nice salesperson"

15th November 2017 | Mr Colin Parker

"I'd suggest Bristol Street Ford Orpington to a friend because the overall treatment was second to none and I would definitely buy another car from Bristol Street Motors. The salesperson, Simona, was a dream to deal with and would definitely recommend any future clients to go to her. Nothing was too much trouble and if I had any queries they were answered very clearly."

10th November 2017 | Mr Douglas Bunney

"The experience at Bristol Street Ford Orpington was fantastic because from start to finish, Tom our sales guy listened! He then came up with a range of options within our budget and when our particular needs (electric folding wing mirrors and heated seats!!) couldn't be met from the cars he had in stock, he put in the effort to find one that exactly met our requirements and had it delivered well within time to still qualify for the excellent 0% finance deal. My wife and I were really impressed and would happily recommend Bristol Street (and Tom!!) to anyone looking to purchase a good quality used car!"

8th November 2017 | Mr David Adkin

"I'd suggest Bristol Street Ford Orpington to a friend because all staff are friendly and helpful. Thanks especially to Tom for making the purchase such a positive experience "

7th November 2017 | Mrs Linda J

"My experience at Bristol Street Ford Orpington was positive because I originally went in for a error code diagnosis and repair on my Peugeot. Tracy Coles and her team on the service desk delivered an outstanding customer care, I ended up swapping my Peugeot for a ford fiesta Titanium thanks to Tom Hawthorne in sales."

31st October 2017 | Mr Ibiyemi Fasoyiro

"Bristol Street Ford Orpington staff were good because the whole experience was so easy for me. The salesman Tom was really helpful. Have a few problems with the running of car but ishe getting sorted. "

28th October 2017 | Mrs Tracey Evans

"My experience at Bristol Street Ford Orpington was positive because sales person was helpful friendly and no dramas....apart from vehicle having a flat tyre as i left the garage,,!!!"

26th October 2017 | Mrs Tara Drake

"I'd recommend Bristol Street Ford Orpington to anyone because its a great company"

19th October 2017 | Mrs Lucy Chambers

"The experience at Bristol Street Ford Orpington was good because very friendly and helpful staff and the after sales support with a minor problem"

19th October 2017 | Mr Martin Sage

"I had a great experience at Bristol Street Ford Orpington because wide range of good quality second hand vehicles"

18th October 2017 | Mr William Berry

"Bristol Street Ford Orpington were fantastic because they told me every in detail and were very nice"

15th October 2017 | Mr Henry Pattenden

"Bristol Street Ford Orpington were great because it is local and i recieved good attention from the sales advisor Gary Downer."

14th October 2017 | Mrs Waite

"I'd recommend Bristol Street Ford Orpington because they’re friendly, effiecnt and give you top effort! Would defiantly recommend. "

13th October 2017 | Mr Raymond King

"I would recommend Bristol Street Ford Orpington because Tom Hawthorne, the Sales Executive who dealt with us, was outstandingly friendly, helpful, knowledgeable, informative, accommodating and professional throughout the process."

13th October 2017 | Mrs Jeannine Shardlow

"The experience at Bristol Street Ford Orpington was great because friendly helpful staff & not pushy like some sales people really satisfied with the service & help they gave."

13th October 2017 | Mr Jason Cox

"My experience at Bristol Street Ford Orpington was positive because great friendly staff always happy to help any problems if you return always happy to make it a quick turn around "

12th October 2017 | Mr P

"My experience at Bristol Street Ford Orpington was positive because the service was really friendly and attentive! "

12th October 2017 | Miss Bethany Henry

"The salesperson Simona was outstanding. The after sales service has been outstanding too. Absolutely delighted."

11th October 2017 | Mr Robert Dubery

"I came by public transport from Penge, which was not easy. I had a welcoming cup of tea and a friendly salesperson, no hard sale to upgrade on my desired purchase. "

10th October 2017 | Miss Jane M

"The staff at Bristol Street Ford Orpington were good because they came up with the right car for me to test drive and suggested which new car I purchased"

8th October 2017 | Mr David S

"I was happy with the service at Bristol Street Ford Orpington because the level of service i received especially carrie-ann was excellent, she really cared which in todays world is rare. She was delightful to deal with, made everything extremely easy and i would definately purchase from her again."

5th October 2017 | Mrs Elizabeth Bryce

"My experience at Bristol Street Ford Orpington was cracking because they were helpful, non pushy, dedicated to helping find a solution, and providing what we needed withing an appropriate time window."

5th October 2017 | Mr Graham MacKenzie

"good service buy with confindence, and good arfter sales service, any car purchasing can have problems but Bristol Street motors have always sorted them out for me with great results "

28th September 2017 | Mr Martyn John

"I'd definitely recommend Bristol Street Ford Orpington to friends and family because from arriving to leaving I was very well looked after by Jones Boakye-yiadom he came on a test drive with me and went through everything to do with the vehicle and all corresponding paperwork, very happy thankyou."

21st September 2017 | Ms B

"My experience at Bristol Street Ford Orpington was memorable because they were very helpful all the way through the selling process."

14th September 2017 | Mrs Judy Bundock

"Bristol Street Ford Orpington were really helpful and I'd recommend them because of the friendly, no pressure service and variety of quality vehicles offered."

12th September 2017 | Mrs W

"The experience at Bristol Street Ford Orpington was great because helpful, experienced and lovely staff. Nothing was too much trouble. Great experience "

1st September 2017 | Miss Rebecca Dodson

"I had a great experience at Bristol Street Ford Orpington because I wasn't pressured into buying. I was given good advice. The salesperson was very helpful. He contacted me after the sale to check if everything was alright. He programmed in my i-phone and my favourite radio programmes for me. He was not condescending in any way!"

29th August 2017 | Mrs Kathleen Chamberlain

"The experience at Bristol Street Ford Orpington was good because I was given all the information in a clear and 'non-pushy' way - thank you"

29th August 2017 | Mrs R

"My experience at Bristol Street Ford Orpington was cracking because I found the salesman to be knowledgeable, not pushing for a sale and generally pleased to work with"

28th August 2017 | Mr michael Wells

"Bristol Street Ford Orpington were very helpful and was at hand to answer any questions that arose "

26th August 2017 | Mr Barry Houghton

"I'd recommend Bristol Street Ford Orpington because they were very helpful. "

25th August 2017 | Miss Charis Wright

"Bristol Street Ford Orpington were great because the sales team was friendly, helpful and knew exactly what I needed to fit my personal needs. They worked around my schedule to ensure I got the car as fast as possible in what seemed like impossible hours. The salesman in question (Tom) was really interested in what was best for me rather then a quick sale. The people at Orpington care about the people first, the sale after. Couldn't have asked for a better experience. 5*!"

24th August 2017 | Mr Jamie Rout

"I had a great experience at Bristol Street Ford Orpington because its a laid back friendly dealership where nothing is too much of a problem."

21st August 2017 | Mr Mike Leng

"I'd definitely recommend Bristol Street Ford Orpington because of the friendly helpful unpatronising service"

16th August 2017 | Miss T

"I'd recommend Bristol Street Ford Orpington to a friend because My whole experience was great staff were so helpful & treated you like a friend "

16th August 2017 | Ms Angie Whitby

"My experience at Bristol Street Ford Orpington could have been better because they are only interested in pushing a sale through. The moment the funds are wired, you are on your own. They will fix the issue if it arises but you have to push for it. Mine got resolved from 3rd attempt. "

13th August 2017 | Mr Z

"My experience at Bristol Street Ford Orpington was cracking because gary downer took time and trouble to get the right car for me rejected first car then found the car I finally purchased also Tracy Coles was very helpful when a problem arose dealt with very professionally and tech who checked my car took time to explain things to me a great time at Orpington manager should be proud of his time "

8th August 2017 | Mr Alan Beasley

"I'd recommend Bristol Street Ford Orpington to anyone because of the profession way they handle all your enquirers "

8th August 2017 | Mr Michael Holdaway

"My experience at Bristol Street Ford Orpington could have been better because the first salesman and sales managers were con men, and I caught them out,, however Jones was a real gent"

8th August 2017 | Mr Maurice Sullivan

"Bristol Street Ford Orpington were great because my treatment was exceptional, Carrie Ann Carmen was polite and professional but also human and made the sales process enjoyable, not pre-programmed like some sales people come across. She represented your company exceptionally well and I felt valued as a customer."

8th August 2017 | Mr Martin Stott

"The staff at Bristol Street Ford Orpington were good because they (Jones) was honest when describing the vehicle before we saw it and took pains to ensure we understood what we were buying. Jones' attitude was friendly and efficient and made our purchase a pleasure"

7th August 2017 | Mr Anthony Bowker

"I'd recommend Bristol Street Ford Orpington to anyone because the salesman jones was very helpful and not too pushy like some car salesman are .He listened to our needs which is a good thing to get repeat business from us in the furture"

31st July 2017 | Mr Mark Tarrant

"Bristol Street Ford Orpington were fantastic because we found them helpful without being pushy."

27th July 2017 | Mrs M

"The experience at Bristol Street Ford Orpington was great because all of the staff are very warm and welcoming. With excellent customer care I will always recommend this dealer to anybody"

24th July 2017 | Mr William Parish

"I'd suggest Bristol Street Ford Orpington to a friend because they were very helpful and understanding with my needs"

24th July 2017 | Mr Martin Stevenson

"I'd recommend Bristol Street Ford Orpington to a friend because they care ! "

21st July 2017 | Mr Edward Judd

"I was happy with the service at Bristol Street Ford Orpington because, all of my previous purchases have been trouble free, and have always left with a good deal and a smile on my face, and the after service always works well. "

18th July 2017 | Mr Terence Marley

"The staff at Bristol Street Ford Orpington were good because they were friendly, welcoming and knowledgeable. A good team effort. "

17th July 2017 | Mr Michael Botting

"The staff at Bristol Street Ford Orpington were good because patient and knowlegable"

17th July 2017 | Mr Gordon Valentine

"I was happy with the service at Bristol Street Ford Orpington because the service I received from Harry was outstanding. Not only did he fully listen to all my needs he made every single step of the buying process very enjoyable. He was an absolute gem with everything before and after buying my car. He was a pleasure to meet and an amazing asset to this branch. "

13th July 2017 | Miss Amie-Victoria Wickham

"The experience at Bristol Street Ford Orpington was good because i was made to feel comfortable as it is my first car."

13th July 2017 | Mr Christopher C

"Bristol Street Ford Orpington were really helpful and I'd recommend them because The salesman tom was friendly and approachable, He did not pressure me into a sale and at no point did he try to rush me. I felt like I was a friend not a customer"

8th July 2017 | Mr O

"The whole experience went very smoothly."

6th July 2017 | Mrs Sue Hitchcock

"The sales part was perfect. But until my car is fixed properly i cannot comment on the workshop side of things"

5th July 2017 | Mr P

"I'd definitely recommend Bristol Street Ford Orpington. I am a very hard lady to dealt with, I appreciate the patience, I highly recommend Harry Macquire as a sales advisor. Dealing with Sam Perfect and Harry Macquire was a smooth, friendly and funny. THANK YOU :) "

30th June 2017 | Miss Fabiana castro Aguiar

"My experience at Bristol Street Ford Orpington was cracking because plolit and respectful "

28th June 2017 | Mr Eric Nicholson

"Bristol Street Ford Orpington staff were good because they bent over backwards to help me,nothing was to much trouble for them,the car was ready for me to pick up at the time stated,very pleased I would recommend Bristol street Orpington "

23rd June 2017 | Mrs M

"Bristol Street Ford Orpington were great because good and friendly sale man"

20th June 2017 | Mr Luke Sayers

"I'd definitely recommend Bristol Street Ford Orpington because of first class service"

16th June 2017 | Mrs Monica Daly

"I'd endorse Bristol Street Ford Orpington because they have extremely friendly sales people. I was made to feel very welcome and everything was explained clearly to me and the different options I had. Very professional service given. "

14th June 2017 | Miss India Mclaren

"I would recommend Bristol Street Ford Orpington to friends and family because Friendly, courteous service from attentive staff who helped and advised rather than pushed a decision."

13th June 2017 | Mr Timothy Leng

"Bristol Street Ford Orpington staff were good , the car needed wind screen wipers. "

12th June 2017 | Mr F

"I would recommend Bristol Street Ford Orpington to friends and family because Steve Canfield is a great salesman and an all round good bloke."

9th June 2017 | Mr Robert Pearson

"I'd definitely recommend Bristol Street Ford Orpington because very helpful and excellent service"

9th June 2017 | Mrs Kim Jenkins

"The experience at Bristol Street Ford Orpington was great because of our salesman Jones, his friendly welcoming attitude is what led up to purchase our car! Top notch man"

7th June 2017 | Mrs Sarah Godden

"My experience at Bristol Street Ford Orpington was cracking because the salesperson was never forceful & gave my wife & I time to think & make up our minds in our own time with no pressure."

6th June 2017 | Mr John Foster

"Bristol Street Ford Orpington were great because they were very helpful"

5th June 2017 | Mr S

"The staff at Bristol Street Ford Orpington were good because they made buying a car easy and hassle free. Bet nice and friendly."

4th June 2017 | Miss Millie murray

"I'd suggest Bristol Street Ford Orpington to a friend because the help she gave on picking a car and the professional way she did her job "

1st June 2017 | Mr Daniel Marsham

"Bristol Street Ford Orpington need to improve the inspection of vehicle bodywork before doing the hand-over, as a minor/shallow dent in one of the rear doors which I pointed out when I viewed the car had not been fixed, as I was assured it would be. Which is a shame as otherwise I'm pleased with the car and service I received. "

31st May 2017 | Mr Simon Jackson

"Bristol Street Ford Orpington were really helpful and I'd recommend them because they helped me find an amazing car which I have now fallen in love with and it's amazing.Gary was great and he is a very good sales man "

30th May 2017 | Mr Avtar Chard

"Bristol Street Ford Orpington were really helpful and I'd recommend them because it was an easy experience to buy a brand new car."

29th May 2017 | Mrs Susan Gilbert

"Bristol Street Ford Orpington were really helpful and I'd recommend them because they dealt with my sale and purchase with little problem."

22nd May 2017 | Mr H

"Bristol Street Ford Orpington were fantastic because we was offered a really good finance package and Carrie-Anne went out of her way to find the best car for us within our budget. "

21st May 2017 | Mr Daniel Gale

"I was pleased with Bristol Street Ford Orpington and would recommend them because KarryAnn was very good at selling us the car and we would give her 11 out 10 thanks mr&mrs rose "

20th May 2017 | Mr Michael Rose

"My experience at Bristol Street Ford Orpington was cracking because Tom the sales advisor fir used cars was a star . Excellent service and support from start to finish . Can't go wrong buying from this dealership - I have started a lasting partnership "

19th May 2017 | Miss Emma Thomson

"I would not recommend Bristol Street Ford Orpington because at the last minute details initially offered were withdrawn and compensation was not sufficient to cover the loss. We only progressed with t he purchase as we had run out of time and needed the car."

18th May 2017 | Miss B

"My experience at Bristol Street Ford Orpington was positive because everything was explained and made very simple to understand "

16th May 2017 | Mrs Beryl Davies

"I'd definitely recommend Bristol Street Ford Orpington because Carrie-Anne and the service department were very quick to act on our needs and made the experience enjoyable and stress free, the one problem with the car was fixed free of charge and without any problems and I even had 4 staff members helping me transfer my stuff from my car to a courtesy car! Great service and salesmanship! Would definitely recommend! "

13th May 2017 | Miss Zoe F

"The experience at Bristol Street Ford Orpington was good because friendly and helpful."

12th May 2017 | Miss Natalie Howard

"My experience at Bristol Street Ford Orpington could have been better because the after service concerning the key fob was abysmal"

12th May 2017 | Mrs Elizabeth Rouse

"The experience at Bristol Street Ford Orpington was fantastic because all staff were approachable and pleasant. Jones and Carrie Ann, we're exemplary. "

11th May 2017 | Mr Wesley Chambers

"Bristol Street Ford Orpington were fantastic because i got an awesome car"

10th May 2017 | Mr Marc Church

Ford Orpington

Ford OrpingtonFord Orpington
ford

Bristol Street Motors is one of the largest motor retailers in the UK, and it offers a wide selection of new and used cars for sale at its many dealerships across the country. The dealership group prides itself on generating a high volume of sales each year which are a result of its excellent customer service. Whatever your requirements, Bristol Street Motors offers a team of dedicated sales executives who are approachable, knowledgeable and willing to help.

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95 of Ford Orpington customers who bought a vehicle would recommend them to a friend