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100 reviews of Ford Stoke

These reviews were collected by JudgeService.com, an independant car dealer review website.

100

Reviews of Ford Stoke

93

Overall satisfaction

95

Would recommend

"My experience at Bristol Street Ford Stoke was cracking because they are friendly"

15th July 2018 | Mr Christopher Holland

"I was pleased with Bristol Street Ford Stoke and would recommend them because I have received great service "

12th July 2018 | Miss Amy Symcox

"I'd recommend Bristol Street Ford Stoke because of their good friendly service and their knowledge of the vehicles they sell."

10th July 2018 | Mrs Helen Thorley

"Bristol Street Ford Stoke were fantastic because, very helpful staff, even kept our daughters entertained when we going through all the paperwork upon purchasing the veichal "

9th July 2018 | Mrs Lyndsey Hawkins

"I'd suggest Bristol Street Ford Stoke to a friend because they have a lot of good stock and give good customer service. "

6th July 2018 | Miss Chelsea Bensley

"Bristol Street Ford Stoke were fantastic because I was dealt with quickly & efficiently, excellent service"

5th July 2018 | Mrs Donna Cotterill

"Paul the sales person at Bristol street stoke was great he talked me through all options that we’re available to me. Paul didn’t rush me in to anything I didn’t want and was very helpful in making sure I brought the right car I wanted because I saw another car I liked. While I was looking at the one I saw online he told me to take my time and not to rush. Everything went very smoothly thanks to Paul keep up the great work. "

3rd July 2018 | Mr David Burton

"Bristol Street Ford Stoke were really helpful and I'd recommend them because they are friendly and welcoming people and listen to your wants and needs also they will find you the perfect car like they did for me"

3rd July 2018 | Miss G

"The experience at Bristol Street Ford Stoke was fantastic because, the sales person, Anthony was extremely helpful, explained everything thoroughly and was not at all ‘pushy’. "

3rd July 2018 | Mr Glyn Davies

"I was happy with the service at Bristol Street Ford Stoke because they listened to my needs and matched a vehicle to suit them. The salesman was not pushy in anyway and answered any questions I had clearly"

2nd July 2018 | Mrs Margaret Lawton

"I would not recommend Bristol Street Ford Stoke because your sales man stop pursing to sell things i dont need "

1st July 2018 | Mr Stephen Milburn

"I'd endorse Bristol Street Ford Stoke because they identified the car a spec most suitable to my criteria/needs "

1st July 2018 | Mr Paul Thomason

"I'd suggest Bristol Street Ford Stoke to a friend because there is an excellent range of vehicles available and very helpful staff to assist you."

28th June 2018 | Mrs Elaine Hill

"The experience at Bristol Street Ford Stoke was good because nothing was to much trouble.Paul Maddley made the purchase very easy and a wonderful first time buy. "

28th June 2018 | Miss Leah Jayne Hayes

"Bristol Street Ford Stoke staff were excellent because Paul was very enthusiastic, efficient and pleasant to deal with! "

27th June 2018 | Mr Richard Lever

"I had a great experience at Bristol Street Ford Stoke because my dealer Mike was excellent."

26th June 2018 | Mr Ben Keeler

"The staff at Bristol Street Ford Stoke were good because sales person was polite and explained to us. "

25th June 2018 | Mrs Barbara Powis

"The experience at Bristol Street Ford Stoke was fantastic because quick easy and totally professional"

25th June 2018 | Mrs Jacqueline Batchelor

"Bristol Street Ford Stoke were great because there were very helpful and knowledgeable on the vehicle. "

24th June 2018 | Mr Michael Budge

"I'd endorse Bristol Street Ford Stoke because I received a pleasant and smooth purchase from beginning to end "

23rd June 2018 | Mrs Linda Hales

"My experience at Bristol Street Ford Stoke was positive because as soon as you enter the site you are greeted and asked if you are ok. This gives you a choice of browsing or asking for advice. All the staff were professional and helpful especially Chris and Sam. I was not offered finance as I had said initially that it was not required. I had a query with regards to the drive over speed bumps but was reassured that it was normal. When the car went back in for some additional works it was collected and returned to me allowing me to continue with my day uninterrupted."

23rd June 2018 | Mrs Julie Despot

"My experience at Bristol Street Ford Stoke was memorable because everyone was very helpful and friendly, great experience."

22nd June 2018 | Mr Matthew Bibby

"My experience at Bristol Street Ford Stoke was cracking because I came away satisfied with my new car, having been treated in a friendly, professional manner by Sam"

22nd June 2018 | Miss Mary Hewetson

"Bristol Street Ford Stoke were really helpful and I'd recommend I was however very disappointed with the preparation of the car. No hand books, reflector missingvfrom drivers door. Tailgate doesn’t open correctly. Car wasn’t even cleaned properly., one of the seats hadn’t even been put up hence the amount of debris found onbcollection"

22nd June 2018 | Mr Dean Tyrrell

"Bristol Street Ford Stoke staff were okay but i had £400 knocked off my part exchange value because of one small scratch (4cms) on my car. Yet the car I bought had lots of small scratches which i was not given chance to inspect. I was pressured to buy warranty with the car, being told it is 'a requirement to have with every car sold.' Would have preferred to have a cooling off period with the car for me to make a final decision whether i wanted it or not. I later found a slightly better car for the same price on the website"

22nd June 2018 | Miss Meredith

"I had a great experience at Bristol Street Ford Stoke because sales person was very friendly, helpful and efficient ."

20th June 2018 | Mrs Sarah Mannion

"Bristol Street Ford Stoke were really helpful and I'd recommend them because good price"

20th June 2018 | Mr David Joines

"Bristol Street Ford Stoke were fantastic because there was no pressure involved in the sale, I clearly explained to mike what I was planning on doing and he supported me with this. The only down side was that I had no dust caps on my wheels, but Mike sent me these in the post - unfortunately when they arrived at my house the envelope had ripped and the caps were no where to be seen. Other than that the car is perfect and I love it."

18th June 2018 | Miss Montague

"I'd recommend Bristol Street Ford Stoke to anyone because they were great to deal with. I met Anthony Hargreaves when I went to see the car after finding it online. He was friendly and very helpful - even accompanied me for a test drive, which answered most of my questions. He explained everything and seemed very genuine in his efforts to make everything perfect. I purchased the three-year warranty but did not go for the paintwork protection or a service plan, although these were explained and I was under no pressure from Anthony. He, and all the other people I met at Bristol Street Motors Stoke on Trent, were very professional and just "nice". Thank you, Bristol Street, and Anthony Hargreaves especially. "

15th June 2018 | Mrs Dorothy Wilbraham

"Bristol Street Ford Stoke were great because I found my car with Ease and the sales person Jared Boon was excellent"

15th June 2018 | Mr W

"Bristol Street Ford Stoke staff were good because I was sold a lovely car, in a lovely condition and the staff helped wherever they could (Joanne Skelding & Chris Hargreaves). I believe they are a credit to the branch, and honestly think that I would not have bought his car if it wasn’t for them. "

13th June 2018 | Mr Christian Dale

"Bristol Street Ford Stoke staff were good because they listened to what I needed regarding price and affordability of a vehicle. The member of staff was friendly not pushy, answered any questions I had honestly and nothing was too just trouble."

13th June 2018 | Mrs Jacqueline Melville

"The experience at Bristol Street Ford Stoke was good because the staff where very helpful they did not bagger you into anything they let you look around on your own but where about for any questions "

13th June 2018 | Mrs Denise Salt

"Bristol Street Ford Stoke were helpful because they took time to understand my needs and delivered on all their promises. Excellent customer service"

12th June 2018 | Mr D

"I'd recommend Bristol Street Ford Stoke to anyone because they have a very engaging sales team who are extremely helpful. "

9th June 2018 | Mr Adam McLachlan

"Bristol Street Ford Stoke were great because the service is top class "

8th June 2018 | Mr Bryan Eaton

"The experience at Bristol Street Ford Stoke was great because the salesperson was friendly and helped me get a good deal"

7th June 2018 | Mr Paul Greatbatch

"My experience at Bristol Street Ford Stoke was positive because our sales person Josh was amazing. He wasn’t pushy and tried to get us everything that we wanted. No complaints about the service"

7th June 2018 | Mr Joseph Allcock

"The staff at Bristol Street Ford Stoke were good because they got me in the car I wanted at a great price with fabulous customer service. "

6th June 2018 | Mrs Charlotte Davies

"I'd recommend Bristol Street Ford Stoke to anyone because The sales executive was professional and ensured I got the car that met my needs "

5th June 2018 | Mr Clive Skelding

"I'd endorse Bristol Street Ford Stoke because they found me exactly what I wanted and it was an easy smooth transaction. "

4th June 2018 | Mrs Kirsty Bell

"I'd definitely recommend Bristol Street Ford Stoke to friends and family because there’s great value on used car prices and good deals on new ones "

4th June 2018 | Mr W

"I'd definitely recommend Bristol Street Ford Stoke because the sales person was not pushy and listened to what I had to say and extremely sincere"

1st June 2018 | Mr Errold Hawkesworth

"I was pleased with Bristol Street Ford Stoke and would recommend them because local and very professional "

31st May 2018 | Mr Carl Dickenson

"I'd recommend Bristol Street Ford Stoke because the give great deals and go out there way to help "

28th May 2018 | Mr Aaron Johnson

"Really pleased with my new car from Bristol Street. "

23rd May 2018 | Mr Simon King

"I'd suggest Bristol Street Ford Stoke to a friend because they are very reliable and are always happy to help "

22nd May 2018 | Mr Duncalf

"I had a great experience at Bristol Street Ford Stoke because staff support and experience"

18th May 2018 | Mrs Marilyn Cotterill

"The experience at Bristol Street Ford Stoke was fantastic because the service was excellent. We got a car that hadn’t even been put on the website yet. It had a few bumps and scrapes when we looked at it, but by the time we picked it up 2 days later they had all been dealt with. Excellent service!"

17th May 2018 | Mr Jonathan Drake

"I was happy with the service at Bristol Street Ford Stoke because of the helpfulness, friendliness and knowledge of the staff and the cars on range "

14th May 2018 | Mr James Griffiths

"As attention to detail for the cost of the car not good enough, you may contact me if you wish as i paid for the car (cash)."

12th May 2018 | Mr Dave Gordon

"I was happy with the service at Bristol Street Ford Stoke because certain staff members helped make the purchase of the vehicle very easy"

11th May 2018 | Mrs H

"My experience at Bristol Street Ford Stoke was memorable because the car was prepared to a good standard, customer service also good. Thought I was able to reach a good deal at reasonable cost and PX valuation."

10th May 2018 | Mr H

"The experience at Bristol Street Ford Stoke was great because they were extremely helpful "

8th May 2018 | Mr Graham Housby

"I would not recommend Bristol Street Ford Stoke because although the sales people were stunning, my thanks to Mike and Chris. The car had a broken rear light which was photographed by Chris. I visited to get it repaired and was lied to regarding the cars repair progress and had to take it in again, I will never get my car serviced at BSF. As I say, sales were brill, service were worse than awful."

8th May 2018 | Mr Ian Downing

"I was happy with the service at Bristol Street Ford Stoke because Paul madeley was able to show me cars that fit my price range and he understood what I needed from a car "

4th May 2018 | Miss Rebecca Hunt

"The experience at Bristol Street Ford Stoke was fantastic because it was quick and simple and no sales pressure "

4th May 2018 | Mrs Doreen Barnett

"I would recommend Bristol Street Ford Stoke to friends and family because the service was second to none."

3rd May 2018 | Mr John Yates

"Bristol Street Ford Stoke were great because very freindly sales staff making it easy and pleasuable to purchase a vehicle"

3rd May 2018 | Mr Carr

"I'd endorse Bristol Street Ford Stoke because the car was a great price & fast & efficient service"

3rd May 2018 | Mr Jack Kirkham

"Fanstastic service from Ray and Belinda,got the car I wanted. The afterservice I received from Belinda was great she went above and beyond what she should have done. All staff I came into contact with were very friendly! Cannot fault the service I have recieved and will be recommending."

3rd May 2018 | Miss Moore

"This was my fifth purchase of a vehicle from Bristol Street Ford at Stoke and I have been satisfied with each transaction. This latest experience was no exception."

1st May 2018 | Mr Cooke

"I'd suggest Bristol Street Ford Stoke to a friend because they sold me a brilliant car and are very friendly and great customer service "

1st May 2018 | Mr Jonathan Johnson

"My experience at Bristol Street Ford Stoke was positive because what you see is what you get together with a sales rep who wants to serve you and not palm you off with aload of talk."

30th April 2018 | Mr William Belcher

"The service at Bristol Strret Motors was extremely good; we found a car we really liked when we visited our local dealer and the staff were very helpful in accomodating our needs and our getting everything we needed so we could get the car. I would definately use them in the furture when looking for another car"

29th April 2018 | Mr David Massey

"I'd suggest Bristol Street Ford Stoke to a friend because of the professional and helpful information given throughout the purchase "

29th April 2018 | Mr Oliver Haller

"I would not recommend Bristol Street Ford Stoke because I was not offered a test drive if the vehicle and I am still waiting for a response to my issue with the service department "

27th April 2018 | Miss Rachel Harvey

"My experience at Bristol Street Ford Stoke was positive because I got the right car at the right price."

24th April 2018 | Mr Robert Wright

"The experience at Bristol Street Ford Stoke was good because Chris at the stoke site was more than helpful, talking me through every step of the way, I was sceptical about buying a car i had only viewed on line, but the car was everything Chris said it would be , Belinda my delivery lady was brilliant, and went through everything with me about the car, the whole team were very professional and experienced, I felt I was in safe hands, would definatly buy from Bristol st again"

24th April 2018 | Mrs Patricia Oliver

"Bristol Street Ford Stoke were great because they dealt with me in a quick and friendly way. With no hard sell pushy people. "

23rd April 2018 | Mrs Deborah Smallman

"I was happy with the service at Bristol Street Ford Stoke because Belinda was human and really down to earth. I the type of customer who hates sales talk. Belinda was not like this she was open and honest with me throughout which put me at ease. "

17th April 2018 | Mrs Gillian Marshall

"Mike Smith at Bristol Street Ford Stoke went above and beyond in in helping us to choose our car without being a pushy sales person. He was exemplary and I would highly recommend anyone purchasing a vehicle to use him. He made the whole process easy and flawless and we are completely satisfied. Thank you. "

13th April 2018 | Mr B

"Bristol Street Ford Stoke were fantastic because i was happy with the attitude of the sales executive(Belinda). She realised I knew what type of vehicle and specifications I wanted . The sale was achieved in a cordial and friendly manner . Top marks to Belinda. Also would recommend Ford vehicles because I like the current range of vehicles Ford produce. "

10th April 2018 | Mr D

"Bristol Street Ford Stoke were fantastic because the staff were so helpful. Jo was brilliant "

10th April 2018 | Mr Aaron Thomas

"Bristol Street Ford Stoke were helpful because customer service great they found the car I wanted"

8th April 2018 | Miss Jeanette Hubbard

"I was pleased with Bristol Street Ford Stoke and would recommend them because the whole procedure was made as easy as possible, they sourced a car to meet our needs from another site. The salesman Sam Bell even let me try a Fiesta in my drive, which is a little tight, just to put my mind at rest. He was happy to re-explain the techy controls to me on another visit to the site."

6th April 2018 | Mrs Veronica Twemlow

"I'd recommend Bristol Street Ford Stoke because of my experience which when compared with Motorpoint (Derby) was the difference between the sky and earth!The only thing that was a negative was the fact that I could not drive the car home on the day that I purchased it(Saturday)so I had to make an extra journey to collect it.I live in Leicester."

6th April 2018 | Mr Jasvinder Singh Sohansoha

"The experience at Bristol Street Ford Stoke was fantastic because we were not presurerized into purchasing a vehicle .salesperson Mike was polite helpful not pushy felt at ease."

4th April 2018 | Mrs Elaine Dodd

"Bristol Street Ford Stoke were great because good service, not pushed at any point and all details explained fully ."

2nd April 2018 | Mrs Sheila Robinson

"I was happy with the service at Bristol Street Ford Stoke because they found me a car that matched my criteria."

30th March 2018 | Mrs Jennifer Legg

"I had a very good relationship with the salesman by the name "Sam". He was very professional and very convincing. He went extra mile to help me and always assured me that I will get the vehicle when I had some problems with the finance. Vehicle was handed over to me with full tank patrol and I was very pleased with overall experience. I am looking forward to by my next car with Ford. "

30th March 2018 | Mr Shameera Weerasinghe

"I'd recommend Bristol Street Ford Stoke to a friend because it was fast and easy"

28th March 2018 | Mr Richard McLeod

"The staff at Bristol Street Ford Stoke were good because Mike explained everything in detail made sure we were comfortable and made sure everything was perfect when we picked the car up. I would not hesitate to purchase from Bristol Street again and would ask for Mike Smith - he was brilliant :-)"

27th March 2018 | Mrs Karen Wood

"choice, convenience."

26th March 2018 | Mr Michael Hughes

"I'd recommend Bristol Street Ford Stoke to anyone because they listened to what I wanted and found me exactly what I was looking for straight away "

21st March 2018 | Miss Victoria W

"I had a great experience at Bristol Street Ford Stoke because Paul madely and the dealership manager looked after us "

21st March 2018 | Mrs Sarah Birchall

"I'd recommend Bristol Street Ford Stoke to anyone because they are a great dealer very friendly they are happy to help you out has much as possible "

20th March 2018 | Mr Kyle Myatt-Ibbs

"Bristol Street Ford Stoke were great because they answered any queries, were only happy if I was happy and even after selling the car ensured that I was continually content with the purchase. "

19th March 2018 | Mrs B

"I had a great experience at Bristol Street Ford Stoke because the sales person Mike Smith went out of his way to get the vehicle i was after"

17th March 2018 | Mr Simon Housley

"Bristol Street Ford Stoke were fantastic because the staff were very friendly I felt welcome as soon as I walked in ,my daughter ayeshia who works in the service department recommended me and I'm glad she did Jared Chris and Ray did everything to make the experience fantastic. Thank you guys "

15th March 2018 | Mrs Jean Ferranti

"I'd suggest Bristol Street Ford Stoke to a friend because this is our second purchase from Bristol street motors at stoke and we were very satisfied with the purchase of the vehicle"

14th March 2018 | Mr G

"I had a great experience at Bristol Street Ford Stoke because This is a Great Day. "

14th March 2018 | Mrs Joanna Wieteska

"The experience at Bristol Street Ford Stoke was great because of good choices of ford cars and nice dealing from the staff"

13th March 2018 | Mr Geo Joseph

"The experience at Bristol Street Ford Stoke was good because the salesperson was very friendly and helpful, explained all the questions I had and offered me services."

10th March 2018 | Mr Joseph J

"I'd recommend Bristol Street Ford Stoke to anyone because friendly sales man"

10th March 2018 | Mr Evans

"The experience at Bristol Street Ford Stoke was great because the sales man Paul Madely was very professional and a pleasure to do business with him "

9th March 2018 | Mr Paul Way

"My experience at Bristol Street Ford Stoke could have been better because the vehicle has multiple faults which are not being repaired satisfactory! Will be returning the car within my 30 day cooling off period. "

8th March 2018 | Mr J

"I'd recommend Bristol Street Ford Stoke because it was the FIRST garage on my list and everything went smoothly, Joanne was extremely helpful and friendly and as it was a very very cold 2 days she kept a good supply of hot tea coming, very impressed, first rate garage - and i purchased the car i wanted with no problems at all, saved me mooching around a lot of garages in very cold weather..."

8th March 2018 | Mrs Carole Wigney

"I'd recommend Bristol Street Ford Stoke to a friend because they are helpful, friendly and knowledgeable"

5th March 2018 | Mrs B

"I'd recommend Bristol Street Ford Stoke to a friend because of the way that we were dealt with , we were made to feel at ease ,not pressured at all , anything we wanted to know was explained fully , overall outsanding customer service from Belinda chima , more than impressed ."

4th March 2018 | Mr Daniel Johnston

Ford Stoke

Ford StokeFord Stoke
ford

Bristol Street Motors is one of the largest motor retailers in the UK, and it offers a wide selection of new and used cars for sale at its many dealerships across the country. The dealership group prides itself on generating a high volume of sales each year which are a result of its excellent customer service. Whatever your requirements, Bristol Street Motors offers a team of dedicated sales executives who are approachable, knowledgeable and willing to help.

100 Vehicles

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95 of Ford Stoke customers who bought a vehicle would recommend them to a friend