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100 reviews of Ford Stroud

These reviews were collected by JudgeService.com, an independant car dealer review website.

100

Reviews of Ford Stroud

95

Overall satisfaction

97

Would recommend

"The experience at Bristol Street Ford Stroud was fantastic because all the staff were extremely polite, pleasant, efficient and helpful. There was no pressure, nothing was rushed and all questions were answered totally satisfactorily."

14th July 2018 | Mrs Susan Quinn

"I was pleased with Bristol Street Ford Stroud and would recommend them because the staff are excellent. They are attentive, thoughtful, reliable and trustworthy"

13th July 2018 | Mrs Ellis

"Bristol Street Ford Stroud were great because they did not push to hard with add on sales crap. Got the car delivered and sorted out within a reasonable time frame. The USB port was broken when I picked up the car, I took car back later that day and upon inspection it was decided a part was needed to be ordered, so cAr is going back in shortly for the new unit. Otherwise car has been golden. I understand sometimes little things slip through the net like that so it did not make me loose confidence in the stroud teams abitliy to resolve it for me. They have all been pleasant pre and post sale "

11th July 2018 | Mr Thomas Adams

"I was happy with the service at Bristol Street Ford Stroud because all of the staff and sales team are professional ,polite, friendly and efficient which made my experience as good as the last and Every time I've dealt with them. A real personal service"

8th July 2018 | Mr Quentin Jones

"I had a great experience at Bristol Street Ford Stroud because the staff were amazing especially James Bradley. He couldn’t help enough and made me feel at ease! No forced sale and answered all my questions. After sale has been 10/10"

7th July 2018 | Miss Beth Tovey

"I'd definitely recommend Bristol Street Ford Stroud to friends and family because staff are friendly and are not pushy to make you buy. They are helpful in every aspect from start to finish when purchasing vehicle thanks Bristol street motors "

6th July 2018 | Mr Kevin Whitehead

"I was pleased with Bristol Street Ford Stroud and would recommend them because attitude of sales person good, clearly want to get the sale but not pushy. Listened to what I needed. Shopped around on price and this was a good deal. "

5th July 2018 | Mr H

"Bristol Street Ford Stroud staff were good because they are very patient and took time to find the car I wanted. They exactly fulfilled my requirements "

5th July 2018 | Mrs Karen Oliver

"The experience at Bristol Street Ford Stroud was good because of the personal approach adopted by Chris and Luke"

4th July 2018 | Miss Stephanie Pockett

"Bristol Street Ford Stroud were great because they were very welcoming and had a good understanding of what I’d need the vehicle for "

3rd July 2018 | Mr Ryan Stewart

"Bristol Street Ford Stroud were great because they weren’t too pushy but were very friendly and accommodating. "

29th June 2018 | Miss Alice Truman

"The experience at Bristol Street Ford Stroud was great because good service start to finish"

24th June 2018 | Mr T

"My experience at Bristol Street Ford Stroud was positive because all the staff are extremely friendly and make you feel welcome. They work hard at getting you the best deal."

22nd June 2018 | Ms Susan Undery

"I'd recommend Bristol Street Ford Stroud to anyone because the service, advice and help were given enthusiastically and nothing was too much trouble. The sales team were pleasant and polite at all times."

21st June 2018 | Mr Philip Didcott

"The experience at Bristol Street Ford Stroud was great because very professional and helpful service."

21st June 2018 | Mrs Anne Monger

"Bristol Street Ford in Stroud went out of their way to assist my partner and I buy our Ford C-Max. I had identified the car as the one we would purchase after undertaking research via the Internet. The sales staff at Bristol Street were instrumental in clarifying the final pieces of information I was looking for. As a result I went nowhere else and purchased the car from Bristol Street Stroud. Thanks for the excellent experience!"

20th June 2018 | Mr Matthew Randell

"My experience at Bristol Street Ford Stroud was cracking because great choice of cars at good prices and friendly curtious staff. Thoroughly recommend. "

20th June 2018 | Mr Mark Moran

"Staff were kind, patient and friendly. Did not feel rushed in any way, well done everyone."

13th June 2018 | Mrs Sharon Gay

"The staff at Bristol Street Ford Stroud were good because very friendly ,i did not feel pressured into anything ,very helpfull even had 2 cups of coffee dont even get that at home lol really nice bunch "

8th June 2018 | Miss Sharron Wilkins

"I would not recommend Bristol Street Ford Stroud because the sales person called me 'My dear' several times which I found to be very patronising, old fashioned, and ultimately sexist. The interior of the car could have been cleaner and the rear windscreen needs replacing, which should have been done prior to collection. "

6th June 2018 | Mrs A

"The experience at Bristol Street Ford Stroud was great because the staff are friendly without being pushy and did not force me into taking anything I didn't want or need, they kept me updated with the progress and handover date of the vehicle "

4th June 2018 | Mrs Fiona Lobley

"The vehicle we purchased is vert suitable for all needs, thanks"

4th June 2018 | Mr David Blackwell

"I'd recommend Bristol Street Ford Stroud because they are friendly and polite"

2nd June 2018 | Mr Dominic Creech

"I'd recommend Bristol Street Ford Stroud to anyone because of the quick and fantastic service."

31st May 2018 | Mr Gary Hill

"I was happy with the service at Bristol Street Ford Stroud because I got a car I like."

24th May 2018 | Mrs Marion Elliott

"Bristol Street Ford Stroud staff were good because the communication was excellent and gave great advice on what I wanted. Very friendly and helpful "

23rd May 2018 | Miss Alexandria Tyler

"I would recommend Bristol Street Ford Stroud to friends and family because the service I recived was excellent. They went out of their way to to get my car delivered to my place of work 30+ miles away from the dealership. I will be defiantly be looking to them first when it comes to getting a new car in the future."

23rd May 2018 | Mr Benjamin Ward

"I'd recommend Bristol Street Ford Stroud to a friend because because of the great range of used cars and the professional service I recieved"

18th May 2018 | Mr Stephen Orton

"My experience at Bristol Street Ford Stroud was memorable because staff very friendly and helpful and went through everything carefully and thoroughly."

18th May 2018 | Mr Stephen Dyer

"I'd suggest Bristol Street Ford Stroud to a friend because I found them very helpful in all aspects I felt valued and heard, they are a great team at stroud, I have total peace of mind knowing they will support and take care of all requirements regarding my new car, which gives me great peace of mind for the future "

17th May 2018 | Miss Deena Freshwater

"I'd endorse Bristol Street Ford Stroud because the staff are very friendly, professional and efficient and followed through with everything exactly as they promised. The Sales Assistant was very attentive and made me feel relaxed and confident that the decision to buy the car was right for me. The Manager also introduced himself during the sales process. I actually enjoyed the experience."

17th May 2018 | Mrs Pardoe

"Bristol Street Ford Stroud were fantastic because the sales team are not pushy and helpful"

14th May 2018 | Mr Robert Guitard

"I'd recommend Bristol Street Ford Stroud to a friend because have been very satisfied with deals, attitude, help, understanding, staff very friendly"

14th May 2018 | Mr Terence Pegler

"I'd recommend Bristol Street Ford Stroud to a friend because the Staff, particularly Chris and Luke were extremely helpful and courteous.. I would have been even more satisfied with the purchase, had I known it was an ex-rental car, in which case, I would have chosen an alternative vehicle."

14th May 2018 | Mr Roger Hill

"Bristol Street Ford Stroud were helpful because they listened to my needs and found the perfect car for me"

11th May 2018 | Mrs Janice Gleed

"The experience at Bristol Street Ford Stroud was great because Nathan Shirley and Luke were really helpful, Nathan allowed me to take my time I felt no pressure and he was very informative of the vehicle I was interested in. I would definitely buy my next car from him. "

11th May 2018 | Mr Charles Waldron

"I'd recommend Bristol Street Ford Stroud to anyone because the team offer great pre, during and post service"

9th May 2018 | Mrs Lowe

"My experience at Bristol Street Ford Stroud was cracking because the good but not overpowering Salesmanship, Chris Arnold was first class in answering any queries made sure that the process was smooth and painless. In the days when I was gainfully employed he was the sort of young man that I was always looking for."

8th May 2018 | Mr Donald Espie

"I'd endorse Bristol Street Ford Stroud because they offered an excellent finance package and displayed first rate customer service."

8th May 2018 | Mrs Joanna Woolley

"Bristol Street Ford Stroud were attractive because they offered interest free credit"

7th May 2018 | Mr Paul Lock

"I'd recommend Bristol Street Ford Stroud to a friend because the staff were helpful and friendly."

7th May 2018 | Mrs Deborah Carr

"Bristol Street Ford Stroud were great because the staff were very friendly and helpful, the car needed further work which was done with no problems. The different branches talked to each other, which allowed the work to be done quickly. I can not praise these two dealerships enough how well they sorted the problems out. I would purchase another car from Ford Stroud again."

5th May 2018 | Mrs Suzanne Bull

"I would recommend Bristol Street Ford Stroud to friends and family because of, the wide range of vehicles available, the very friendly and professionalism of the salesman involved. "

4th May 2018 | Mr Peter Fereday

"The salesperson was very approachable, welcoming and friendly. We arrived late after work to collect the car and he gave us a drive on both occassions. The whole process was very stres-free and I would recommend to a friend,"

4th May 2018 | Mrs Alison Upward

"I'd endorse Bristol Street Ford Stroud because they have good, knowledgeable staff and a good selection of cars"

3rd May 2018 | Dr David Darrock

"there was no pressure to buy."

3rd May 2018 | Mr Nathan Lane

"Bristol Street Ford Stroud were fantastic because the process of buying our car was so easy from start to finish."

30th April 2018 | Mr Richard John Pedersen

"Bristol Street Ford Stroud were helpful because every staff member were really welcoming even if they wasn't dealing with me personally. I didn't feel like a customer, I was made to feel like a friend. I wasn't rushed through the process of choosing a car, all the information given was easy to understand and helpful. "

30th April 2018 | Mr Michael Howes

"Bristol Street Ford Stroud were great because Very welcoming experience, with fantastic service to provide the best offer financially and practically for my needs. I had no doubts at any time since entering the stroud branch. "

21st April 2018 | Mr Charles Watkins

"Bristol Street Ford Stroud were great because they were friendly and helpful. "

18th April 2018 | Mr Christopher Jones

"Completely satisfied with service. Woudl recommend other people."

13th April 2018 | Mr S

"I'd recommend Bristol Street Ford Stroud because excellent customer service "

12th April 2018 | Mrs Michelle Nurding

"The experience at Bristol Street Ford Stroud was fantastic because everything that could be done by them, they didn't hesitate, which meant that I had very little to sort out myself, extremely helpful."

11th April 2018 | Mrs Susan Webb

"My experience at Bristol Street Ford Stroud was memorable because the salesperson was informative, helpful and friendly. I felt confident in my choice of car and the servicing plan."

11th April 2018 | Mrs Nicola Brooke

"I'd recommend Bristol Street Ford Stroud to a friend because they were helpful, explained things clearly and were also approachable and friendly."

10th April 2018 | Miss Sharon Humberstone

"The experience at Bristol Street Ford Stroud was fantastic because the whole process was handled very professionally and at no point did I feel pressured into making a decision."

9th April 2018 | Mr S

"I'd recommend Bristol Street Ford Stroud to a friend because salesman not pushy. "

9th April 2018 | Mr Paul Broad

"Bristol Street Ford Stroud were great because they made the purchase so simple."

9th April 2018 | Mr Damion Jones

"The experience at Bristol Street Ford Stroud was great because they were very helpful and informative and brilliant at keeping you up to date with details regarding deals etc. Chris Arnold especially was a fantastic salesman and brilliant custeomwr service provider. Fantastically well looked after both prior, during and after the purchase of the Fiat 500. High recommend. "

8th April 2018 | Miss Abigail Woodliffe-Thomas

"The experience at Bristol Street Ford Stroud was good because I got a fantastic car at a great price. The after car and servicing is really good. I feel a valued customer. James was really helpful and made the sale clear and easy."

30th March 2018 | Miss Bernadette Heaney

"I was happy with the service at Bristol Street Ford Stroud because they were very receptive to my enquiries and answered everything in a friendly and polite manner. Smooth transaction and delivery of vehicle - although pity I had to pay cash in order to get the home delivery option. Other than that, car drives very well and I am happy with everything... so far. "

24th March 2018 | Mrs Sarah Udall

"The experience at Bristol Street Ford Stroud was fantastic because they were professional, friendly and very helpful."

23rd March 2018 | Miss Deborah Atkins

"I'd recommend Bristol Street Ford Stroud because as indicated in all the boxes, I am very satisfied with the buying process and the vehicle purchased. My agent at Bristol Street Motors was Robert Ross. A very professional and experienced salesman who I would recommend any friend to deal with when buying a vehicle."

21st March 2018 | Mr Kendrick Lewis

"The staff at Bristol Street Ford Stroud were good because they were friendly, patient and professional and they did what they could to meet my needs and expectiations."

19th March 2018 | Mr Hayward

"Bristol Street Ford Stroud were great because the staff were friendly, helpful and knowledgeable, they weren't at all pushy. Nothing was too much trouble."

14th March 2018 | Mr Andrew Hitchings

"Bristol Street Ford Stroud staff were good because everything was explained very well,they looked and found just the car we were looking for, did not push us into buying a car we did not want and were very polite and respectful"

14th March 2018 | Mrs Lynda Cureton

"I would recommend Bristol Street Ford Stroud to friends and family because the whole buying experience from start to finish was expertly handled by Nathan Shirley - he listened to what I wanted and sourced an appropriate car for me, talked me through various warranty options, was very informative but not pushy (important to me as pushy sales people put me off purchasing) and answered any questions or concerns with confidence. Nathan was extremely pleasant, very professional and at no point patronised (which I have experienced elsewhere). "

14th March 2018 | Mrs D

"I'd recommend Bristol Street Ford Stroud to a friend because very friendly and helpful not to pushy they let you look around in your own time. And help you choose the perfect package to suit your needs "

14th March 2018 | Mr Ralph Wenban

"Bristol Street Ford Stroud staff were good because they found the car and model that I was looking for and all dealings were very clear and entirely satisfactory."

12th March 2018 | Mrs Heather Christine Horsley

"I'd recommend Bristol Street Ford Stroud to anyone because the staff were very friendly, helpful, not too pushy and I ended up with a vehicle that suits me perfectly"

4th March 2018 | Mrs Mary Barnes

"I would recommend Bristol Street Ford Stroud to friends and family because nathan gives a sense of trust is very polite and explained everything eloquently and was always available from start to finish both nathan and the manager did well to find me the car i wanted so quickly"

3rd March 2018 | Mr Lee Whitelock

"I'd definitely recommend Bristol Street Ford Stroud because it was so quick & easy"

28th February 2018 | Mr Glyn Jenkins

"The staff at Bristol Street Ford Stroud were good because they were very helpful "

26th February 2018 | Miss Abigail Hughes

"I'd recommend Bristol Street Ford Stroud because very helpful and they got the car I wanted from elsewhere, they didn't try to sell me something I didn't want."

26th February 2018 | Mr Paul John Blackmore

"The experience at Bristol Street Ford Stroud was fantastic because this was my first car since passing my test and they explained everything in a way they knew I would understand. "

26th February 2018 | Miss Ella Dakin

"Bristol Street Ford Stroud were really helpful and I'd recommend them because nothing was too much trouble, the service they gave was completely comprehensive. All the staff were friendly and there was no objection to my dog. It was by chance that I called in there and the outcome could not have been better."

22nd February 2018 | Mrs Elizabeth Rowland The Willow Trust

"Bristol Street Ford Stroud staff were good because are very friendly and professional "

21st February 2018 | Mr Ricardo Fernandes De Almeida

"Bristol Street Ford Stroud staff were good because friendly and helpful, approachable and welcoming."

10th February 2018 | Mr V

"Bristol Street Ford Stroud were really helpful and I'd recommend them because all the salesmen were helpful and tried to meet my critera whilst also giving me other choices."

9th February 2018 | Mrs Pauline Fletcher

"I'd definitely recommend Bristol Street Ford Stroud to friends and family because its straightforward, friendly and compleyely trustworthy"

9th February 2018 | Mr R

"I was happy with the service at Bristol Street Ford Stroud because any problems encountered were dealt with immediately"

9th February 2018 | Mr Francis Walker

"Bristol Street Ford Stroud were really helpful and I'd recommend them because I did not feel pressurised at anytime."

8th February 2018 | Mrs Christine Rees

"I was pleased with Bristol Street Ford Stroud and would recommend them because the help I receive was second to none they couldn't do anought for me and the wife"

5th February 2018 | Mr Ian Harding

"I had a great experience at Bristol Street Ford Stroud because firstly on arrival ALL the staff made us feel very welcome and Chris (who we dealt with) was very professional and patient with all our questions!!, and we have no hesitation in recommending Bristol Street Ford Stroud."

3rd February 2018 | Mr Anthony G

"Bristol Street Ford Stroud were fantastic because they are my local dealers and its very professional service "

2nd February 2018 | Mr Bryan Andrew Cheshire

"Bristol Street Ford Stroud were fantastic because the sales person explained everything from start to finish , he answered all my questions, and was not pushy his name is James Bradley "

31st January 2018 | Mrs Karen Fanstone

"I would not recommend Bristol Street Ford Stroud because upon collecting my vehicle, the agreed paint work to bumper was not done and I was not contacted before to advise of the painter being off - instead my sales man Rob Ross had took it upon himself to try and patch up the worse part of the paint work- it looked appalling!! A day was arranged for paintwork to be redone. Took mine in for this, and was given a courtesy car- the sales man's 16 plate focus. Dirty inside covered in ash and stank of smoke. 6 months pregnant I was disgusted by this. I refused to put my two children in that car and had to arrange childcare cover whilst I took the courtesy car back in later that day. Paint work of mine was done to a high standard so pleased in the end. Buy the way I was treated and the lack of communication was disgusting. Manager Jamie well aware and given us 12 months warranty. Still does not excuse the fact they had 3 days to arrange a courtesy car and what I was given on the day. Mrs Sonia Brinkworth. "

31st January 2018 | Mr Bradley Brinkworth

"I was happy with the service at Bristol Street Ford Stroud because very honest and friendly. And answered all my needs"

30th January 2018 | Mr Samuel Fletcher

"Bristol Street Ford Stroud were great because the staff were very obliging, friendly and extremely helpful "

30th January 2018 | Mr Robert Fanstone

"Bristol Street Ford Stroud were great because they listened and offered help but put no pressure on me. They made the whole process easy and I would definitely use them again! "

30th January 2018 | Mrs Denise Courtney

"I had a great experience at Bristol Street Ford Stroud because the salesperson was extremely helpful and very efficient and the car was better than I had hoped for."

28th January 2018 | Ms O

"The experience at Bristol Street Ford Stroud was great because everything was explained properly and very quick with getting everything done "

26th January 2018 | Mrs Sarah White

"Superb service by the charming Nathan.a nothing was too much trouble. Delighted by everything and in love with my new Fiesta!"

25th January 2018 | Mrs Elizabeth Bean

"I had a great experience at Bristol Street Ford Stroud because they were friendly and imformative "

23rd January 2018 | Miss Georgina Silvey

"Bristol Street Ford Stroud were really helpful and I'd recommend them because we were treated with great care and understanding but not patronised. Our needs were listened to and perfectly met and there was no sense of pressure or rushing into anything we did not want. We enjoyed being given the opportunity to compare test drives on different models and found James to be the right sort of salesman; knowledgeable, patient and interested in our needs. One of our best shopping experiences in car buying."

19th January 2018 | Mrs Jacqueline Joyce

"I'd recommend Bristol Street Ford Stroud because I have always received friendly, efficient and knowledgeable service"

19th January 2018 | Mr Murrays Estate

"My experience at Bristol Street Ford Stroud could have been better because I thought they were a bit mean. Charged for delivery from another Bristol St site. Wouldn't knock anything off price. No mats in car so had to buy our own at Halfords. No proper handover explanation of car, controls, radio etc. Salesperson polite but not a patch on salesperson at Vauxhalls who we had recently bought a car off - with lots of freebies, eg membership of Saturday Club for cleaning, fitted mats etc"

19th January 2018 | Mr Eliot Walker

"I would recommend Bristol Street Ford Stroud to friends and family because they found me a great deal and car. The customer service was perfect. Thank you to Jamie, Natan and the rest of the team. "

18th January 2018 | Miss Shannon Hughes-Perrin

"I'd recommend Bristol Street Ford Stroud because the service we received from James was incredible, we wouldn’t go anywhere else to buy a car! Nothing is too much effort or trouble! Stroud were fantastic- showed us nothing but courtesy and a huge amount of patience! Very very impressed, I can’t express how brilliant they really were! Definitely recommend "

17th January 2018 | Mr Samuel Grant

"Bristol Street Ford Stroud were fantastic because buying a car was so easy"

12th January 2018 | Mr Derek Jowett

Ford Stroud

Ford Stroud
ford

Bristol Street Motors is one of the largest motor retailers in the UK, and it offers a wide selection of new and used cars for sale at its many dealerships across the country. The dealership group prides itself on generating a high volume of sales each year which are a result of its excellent customer service. Whatever your requirements, Bristol Street Motors offers a team of dedicated sales executives who are approachable, knowledgeable and willing to help.

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97 of Ford Stroud customers who bought a vehicle would recommend them to a friend