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100 reviews of Ford Stroud

These reviews were collected by JudgeService.com, an independant car dealer review website.

100

Reviews of Ford Stroud

96

Overall satisfaction

96

Would recommend

"Bristol Street Ford Stroud were really helpful and I'd recommend them because nothing was too much trouble, the service they gave was completely comprehensive. All the staff were friendly and there was no objection to my dog. It was by chance that I called in there and the outcome could not have been better."

22nd February 2018 | Mrs Elizabeth Rowland The Willow Trust

"Bristol Street Ford Stroud staff were good because are very friendly and professional "

21st February 2018 | Mr Ricardo Fernandes De Almeida

"Bristol Street Ford Stroud staff were good because friendly and helpful, approachable and welcoming."

10th February 2018 | Mr V

"Bristol Street Ford Stroud were really helpful and I'd recommend them because all the salesmen were helpful and tried to meet my critera whilst also giving me other choices."

9th February 2018 | Mrs Pauline Fletcher

"I'd definitely recommend Bristol Street Ford Stroud to friends and family because its straightforward, friendly and compleyely trustworthy"

9th February 2018 | Mr R

"I was happy with the service at Bristol Street Ford Stroud because any problems encountered were dealt with immediately"

9th February 2018 | Mr Francis Walker

"Bristol Street Ford Stroud were really helpful and I'd recommend them because I did not feel pressurised at anytime."

8th February 2018 | Mrs Christine Rees

"I was pleased with Bristol Street Ford Stroud and would recommend them because the help I receive was second to none they couldn't do anought for me and the wife"

5th February 2018 | Mr Ian Harding

"I had a great experience at Bristol Street Ford Stroud because firstly on arrival ALL the staff made us feel very welcome and Chris (who we dealt with) was very professional and patient with all our questions!!, and we have no hesitation in recommending Bristol Street Ford Stroud."

3rd February 2018 | Mr Anthony G

"Bristol Street Ford Stroud were fantastic because they are my local dealers and its very professional service "

2nd February 2018 | Mr Bryan Andrew Cheshire

"Bristol Street Ford Stroud were fantastic because the sales person explained everything from start to finish , he answered all my questions, and was not pushy his name is James Bradley "

31st January 2018 | Mrs Karen Fanstone

"I would not recommend Bristol Street Ford Stroud because upon collecting my vehicle, the agreed paint work to bumper was not done and I was not contacted before to advise of the painter being off - instead my sales man Rob Ross had took it upon himself to try and patch up the worse part of the paint work- it looked appalling!! A day was arranged for paintwork to be redone. Took mine in for this, and was given a courtesy car- the sales man's 16 plate focus. Dirty inside covered in ash and stank of smoke. 6 months pregnant I was disgusted by this. I refused to put my two children in that car and had to arrange childcare cover whilst I took the courtesy car back in later that day. Paint work of mine was done to a high standard so pleased in the end. Buy the way I was treated and the lack of communication was disgusting. Manager Jamie well aware and given us 12 months warranty. Still does not excuse the fact they had 3 days to arrange a courtesy car and what I was given on the day. Mrs Sonia Brinkworth. "

31st January 2018 | Mr Bradley Brinkworth

"I was happy with the service at Bristol Street Ford Stroud because very honest and friendly. And answered all my needs"

30th January 2018 | Mr Samuel Fletcher

"Bristol Street Ford Stroud were great because the staff were very obliging, friendly and extremely helpful "

30th January 2018 | Mr Robert Fanstone

"Bristol Street Ford Stroud were great because they listened and offered help but put no pressure on me. They made the whole process easy and I would definitely use them again! "

30th January 2018 | Mrs Denise Courtney

"I had a great experience at Bristol Street Ford Stroud because the salesperson was extremely helpful and very efficient and the car was better than I had hoped for."

28th January 2018 | Ms O

"The experience at Bristol Street Ford Stroud was great because everything was explained properly and very quick with getting everything done "

26th January 2018 | Mrs Sarah White

"Superb service by the charming Nathan.a nothing was too much trouble. Delighted by everything and in love with my new Fiesta!"

25th January 2018 | Mrs Elizabeth Bean

"I had a great experience at Bristol Street Ford Stroud because they were friendly and imformative "

23rd January 2018 | Miss Georgina Silvey

"Bristol Street Ford Stroud were really helpful and I'd recommend them because we were treated with great care and understanding but not patronised. Our needs were listened to and perfectly met and there was no sense of pressure or rushing into anything we did not want. We enjoyed being given the opportunity to compare test drives on different models and found James to be the right sort of salesman; knowledgeable, patient and interested in our needs. One of our best shopping experiences in car buying."

19th January 2018 | Mrs Jacqueline Joyce

"I'd recommend Bristol Street Ford Stroud because I have always received friendly, efficient and knowledgeable service"

19th January 2018 | Mr Murrays Estate

"My experience at Bristol Street Ford Stroud could have been better because I thought they were a bit mean. Charged for delivery from another Bristol St site. Wouldn't knock anything off price. No mats in car so had to buy our own at Halfords. No proper handover explanation of car, controls, radio etc. Salesperson polite but not a patch on salesperson at Vauxhalls who we had recently bought a car off - with lots of freebies, eg membership of Saturday Club for cleaning, fitted mats etc"

19th January 2018 | Mr Eliot Walker

"I would recommend Bristol Street Ford Stroud to friends and family because they found me a great deal and car. The customer service was perfect. Thank you to Jamie, Natan and the rest of the team. "

18th January 2018 | Miss Shannon Hughes-Perrin

"I'd recommend Bristol Street Ford Stroud because the service we received from James was incredible, we wouldn’t go anywhere else to buy a car! Nothing is too much effort or trouble! Stroud were fantastic- showed us nothing but courtesy and a huge amount of patience! Very very impressed, I can’t express how brilliant they really were! Definitely recommend "

17th January 2018 | Mr Samuel Grant

"Bristol Street Ford Stroud were fantastic because buying a car was so easy"

12th January 2018 | Mr Derek Jowett

"I was happy with the service at Bristol Street Ford Stroud because the service was fantastic thanks to rob for being so great with our choice of car"

12th January 2018 | Mr F

"I'd recommend Bristol Street Ford Stroud to a friend because they listened to what we wanted were not pushy about selling and let us make out own minds up they can find a car from other stock even if not on the forecourt. Everything was explained simply and checked that you understood as you went through everything. Very good service from all the staff involved. "

8th January 2018 | Mr P

"I'd endorse Bristol Street Ford Stroud because the sales staff are efficient and effective without the need to be pushy. My husband replaced his car with them just ten days before I did, and although I was reluctant to replace my car, it was very elderly. Rob located the perfect car for me which gave me the confidence to change my car and now I am so pleased with my new purchase. I should have done it a long time ago! Brilliant service and a brilliant experience. Thanks for a stress-free transaction. We'll be back! "

5th January 2018 | Mrs Dawn Forde

"I'd definitely recommend Bristol Street Ford Stroud because they show genuine care for the customer and i felt listened to. Chris the sales rep was extremely helpful and in my opinion went beyond expected customer service. The Stroud and Bromly sales team are outstanding. Thank you"

4th January 2018 | Ms Ana Kinder

"I'd definitely recommend Bristol Street Ford Stroud to friends and family because friendly helpful good selection of cars "

27th December 2017 | Mrs Wendy Dean

"My experience at Bristol Street Ford Stroud was cracking because the attention to detail through the whole purchase process was excellent, everything was explained and you really got the impression they were very happy to help with any queries during the sales process."

13th December 2017 | Mr Bond

"Bristol Street Ford Stroud were helpful because the communication was very good, friendly sales people.. All in all very good .."

13th December 2017 | Miss Tracey Coates

"The experience at Bristol Street Ford Stroud was fantastic because I saw a car i liked and bought it"

10th December 2017 | Mrs H

"I feel safe staying with Ford service and dealership."

8th December 2017 | Mrs Frances Smith

"I'd recommend Bristol Street Ford Stroud to anyone because professional service excellent manner"

3rd December 2017 | Mrs Diane Waters

"I would recommend Bristol Street Ford Stroud to friends and family because first class all staff were there to make you feel at home from manager to sales ext"

2nd December 2017 | Mr Keith Payne

"I would not recommend Bristol Street Ford Stroud because workshop do not communicate with customers. I had to keep ringing and got very frustrated."

30th November 2017 | Mr Robert Edy

"The experience at Bristol Street Ford Stroud was fantastic and far better than I had expected on my first time buying from a dealer"

27th November 2017 | Mr Shane Whitehead

"My experience at Bristol Street Ford Stroud was memorable because the sales executive Jess was well informed, obliging, polite, efficient and friendly"

26th November 2017 | Mrs Fiona S

"Bristol Street Ford Stroud were helpful because they had my car ready to collect, they offered me a test drive and they were really friendly and welcoming. They did not force any form of sale and they provided all the information and more about the car which made me feel certain about my decision to purchase the car. "

24th November 2017 | Miss Summer Clift

"Bristol Street Ford Stroud staff were good because they were friendly, knowledgeable, thorough, cared about what they were doing and gave good continued visibility of our trade in and purchase process every step of the way which gave us confidence in them and the establishment. Well done & thank you Nathan! "

23rd November 2017 | Mr B

"Bristol Street Ford Stroud staff were good because they were proactive in ensuring I was well informed."

12th November 2017 | Mrs Audrey Ferrie

"The staff at Bristol Street Ford Stroud were amazing because they whwre friendly and informative right from the get go! No question was a stupid question and they made my overall experience of buying my first car a memorable one! I will definatly reccomened and return in the future."

12th November 2017 | Miss Shannon Forder

"Bristol Street Ford Stroud were great because they were very friendly and helpful."

9th November 2017 | Mrs Jacqueline Davis

"I'd definitely recommend Bristol Street Ford Stroud because of the staff and their attitude James Bailey in particular looked after us from start to finish all great."

9th November 2017 | Mr Shane Pritchard

"I'd definitely recommend Bristol Street Ford Stroud because they are easy to do business with. I got the car I wanted st a price I liked. "

8th November 2017 | Miss Dawn Yardley

"Bristol Street Ford Stroud were helpful because they explained everything in detail . I had to travel aĺong distance and Chris even sent me a text of the car which was really helpful. "

6th November 2017 | Mrs Judith Hardman

"I'd recommend Bristol Street Ford Stroud to anyone because Chris was a genuine bloke... straight talking. The place was easy to get to... didn't feel harrased. Enjoyed the experience. "

6th November 2017 | Ms Debra Ward

"I'd definitely recommend Bristol Street Ford Stroud because they looked after me from start to driving away in my new car. "

4th November 2017 | Mr Alexander Davidson

"The experience at Bristol Street Ford Stroud was good because the initial telephone conversation was good and we was sent a personal vidio of the in question. When we arived at Bristol street stroud we was made welcome everything about the car and finance was explained never felt pressured at all. Very happy with car and dealaship. Thank you. "

4th November 2017 | Mr Jon Booth

"I had a great experience at Bristol Street Ford Stroud because the sales person Jade was very friendly, well informed and understood exactly what I wanted. A very positive experience."

3rd November 2017 | Mrs Judy Stephens

"Bristol Street Ford Stroud were great because always very professional , friendly and listen to our needs !"

3rd November 2017 | Mr U

"The staff at Bristol Street Ford Stroud were good because they were very helpful in all aspects of the purchase of my vehicle "

2nd November 2017 | Mrs Mary Pritchard

"I was pleased with Bristol Street Ford Stroud and would recommend them because they are a great team . Very pleasant staff and great service. "

31st October 2017 | Mrs Sarah Powell

"I was pleased with Bristol Street Ford Stroud and would recommend them because they were so accommodating and friendly and found me a car which I love. Many Thanks to Jade."

30th October 2017 | Mrs M

"I'd definitely recommend Bristol Street Ford Stroud to friends and family because they were professional and friendly and went out of their way to make the buying experience enjoyable."

30th October 2017 | Miss Harriet Kinahan

"The experience at Bristol Street Ford Stroud was good because the staff were knowledgeable, attentive and very helpful"

26th October 2017 | Mr Andrew Jones

"My experience at Bristol Street Ford Stroud was excellent because they explained all points of the car but were not pushy. They also followed up after the sale which was reassuring."

25th October 2017 | Miss Barbara Lawrence

"I had a great experience at Bristol Street Ford Stroud because of the advice and help given"

25th October 2017 | Mrs Elizabeth Sankey

"The experience at Bristol Street Ford Stroud was great because staff were friendly helpful and very accommodating."

25th October 2017 | Miss Gemma Long

"I had a great experience at Bristol Street Ford Stroud because the staff were friendly and helpful particularly Christopher Arnold the individual sales rep who guided the whole transaction quickly and smoothly resulting in me obtaining the exact model of used car I requested. Well done Bristol Stree Motors!"

20th October 2017 | Mr Lowe

"Bristol Street Ford Stroud were fantastic because the experience of buying a car was made completely uncomplicated by James; so much so that I have already recommended him to my granddaughter "

18th October 2017 | Mrs Elizabeth Norman

"The experience at Bristol Street Ford Stroud was fantastic because they sought out a car from Ford Direct that fully met my specifications."

16th October 2017 | Mr Alisdair Longwill

"I had a great experience at Bristol Street Ford Stroud because the whole process was very quick, easy and trouble-free; a minor niggle with the new vehicle was sorted out very promptly and I was very happy with the service recieved"

15th October 2017 | Mrs Alderson

"Bristol Street Ford Stroud were fantastic because the staff really did make everything simple and effortless on my part. I'll definitely be going back when I'm looking to change."

12th October 2017 | Miss P

"I'd suggest Bristol Street Ford Stroud to a friend because I have had good service."

12th October 2017 | Mrs Marilyn Robson

"I'd definitely recommend Bristol Street Ford Stroud to friends and family because I WAS VERY COMFORTABLE HOW THE PURCHASE OF THE VEHICLE WAS CONDUCTED WITH NO PRESSURE ON ME TO PURCHASE OTHER PRODUCTS."

11th October 2017 | Mr Henry Hayward

"I'd recommend Bristol Street Ford Stroud to a friend because . Transaction was seamless and sales staff very efficient without being pushy. Would have been good to have cherished no. Plates in car as promised though!"

7th October 2017 | Mr Michael Tanner

"I'd recommend Bristol Street Ford Stroud to a friend because they offer great value and great staff to deal with."

3rd October 2017 | Mr ian Burnes

"The staff at Bristol Street Ford Stroud were good because all were very friendly and could answer any question i asked of them"

2nd October 2017 | Mr George Hodder

"I had a great experience at Bristol Street Ford Stroud because the team helped achieve a good solution for my particular circumstances "

2nd October 2017 | Mrs W

"Bristol Street Ford Stroud were helpful because the service provided was entirely professional and delivered in a very caring and informative manner. "

30th September 2017 | Miss Cherie Wiseman

"The experience at Bristol Street Ford Stroud was good because they listened to our needs, were helpful without5 being pushy, and seemed to know the details of the particular car very well."

26th September 2017 | Mr C

"Bristol Street Ford Stroud were really helpful and I'd recommend them because they listened to my needs and found an appropriate vehicle, I did not feel pressured at any time."

25th September 2017 | Miss Jones

"My experience at Bristol Street Ford Stroud was cracking because Chris did a perfect job at getting it all sorted for me. Thank you xx"

14th September 2017 | Mr Clarke

"The experience at Bristol Street Ford Stroud was good because I got exactly what I wanted and could afford"

14th September 2017 | Mrs Anita Wheway

"I'd definitely recommend Bristol Street Ford Stroud because Chris who helped me purchase the right car for me was very helpful in listening to my needs for the car and finding the right one for me."

14th September 2017 | Miss Alison M

"I'd suggest Bristol Street Ford Stroud to a friend because of James - forgot his surname "

12th September 2017 | Mrs Patricia Carrington

"My experience at Bristol Street Ford Stroud was cracking because the sales staff were very helpful and patient, understood my needs completely and there was always someone there who to answer questions if my sales pereson was not in."

12th September 2017 | Mrs Thelma Pybus

"I'd definitely recommend Bristol Street Ford Stroud because of the service and choice of vehicles. ☺"

8th September 2017 | Mr Richard Dingley

"I'd definitely recommend Bristol Street Ford Stroud to friends and family because Rob and the rest of the team were communicative, friendly and very helpful. Thanks to all."

7th September 2017 | Mrs Chandler

"I would not recommend Bristol Street Ford Stroud because i have had a car from them twice and both times there has been an unacceptable issue with it. One was a completely dissintergrated drum brake which they tried to say was ware and tare (laughable) and the other i only had a week to find out the coil and spark plug system was buggered and instead of resolving it themselves the made me take it to a vauxhall dealer who were amazing. What was bad about the vauxhall was that the issue should have been picked up in the 24,000 mile service which was way before i got it."

5th September 2017 | Mr Jobling

"The experience at Bristol Street Ford Stroud was great because the sales team were very friendly and helpful they were always very thourugh in there explanation of things I was unsure of and very quick at responding if I tried to call for any queries"

1st September 2017 | Mr Hall

"Bristol Street Ford Stroud staff were good because they were in competition with other dealers in trying to find a vehicle to my spec and came first."

29th August 2017 | Mr Warren Dyke

"I'd endorse Bristol Street Ford Stroud because of the friendly, knowledegable staff."

26th August 2017 | Mrs Gillian Phillips

"I'd endorse Bristol Street Ford Stroud because they try to find exactly the car you are looking for"

25th August 2017 | Mrs Sandra Brooks

"I would recommend Bristol Street Ford Stroud to friends and family because of the courteous, friendly, and informed service afforded by the Manager, and Staff. "

25th August 2017 | Mr George Woollard

"My experience at Bristol Street Ford Stroud was cracking because the sales person understood my need and the need not to get technical- gave choice and test drive. Did not push to buy one particular car either. Well done that sales lady! I am not very interested in cars but do need a reliable/ economical car for my job and leisure."

22nd August 2017 | Mrs W

"Bristol Street Ford Stroud were easy to deal with them and displayed a great level of aftersales customer service. "

21st August 2017 | Mrs Anne Partridge

"I would recommend Bristol Street Ford Stroud to friends and family because they are efficient fair and treat people with patience and understanding and go that step further to help like handing my car over on a day off just one example "

19th August 2017 | Ms Julia Moore

"I'd suggest Bristol Street Ford Stroud to a friend because the sales staff are fab, the choice of vehicles is good and I felt like a valued customer. "

16th August 2017 | Ms Deborah Milverton

"The experience at Bristol Street Ford Stroud was good because they listened to my requirements and went out of their way to find a car that fitted my needs. I received extremely friendly and helpful assistance throughout."

16th August 2017 | Mrs Nicholls

"The staff at Bristol Street Ford Stroud were good because they found the Car I asked for from another ford dealership "

16th August 2017 | Mr Peter Townsend

"I always get great service at Bristol Street Motors Stroud. The salesman, Chris, has been there many many years and always delivers 100% to make sure I'm happy with the car. The Manager, Jamie, makes an effort to come say hello every visit I make, he also makes a nice cup of coffee. The team in Stroud are always helpful and would recommend them to anyone looking to upgrade their car. "

16th August 2017 | Mr Nelson

"Bristol Street Ford Stroud staff were good because they were polite and not pushy which was great."

9th August 2017 | Mrs Angela Spring

"I would recommend Bristol Street Ford Stroud to friends and family because the service was professional and thorough. I have bought a warranty and servicing contract so no hassle motoring."

9th August 2017 | Mrs Deborah Bird

"I'd recommend Bristol Street Ford Stroud to anyone because they always put us in the picture with good offers and follow up on any queries."

4th August 2017 | Mr Philip Gardiner

"I'd definitely recommend Bristol Street Ford Stroud because they took the time to ensure I was perfectly happy with my choice. "

31st July 2017 | Mr Alan Critchlow

"I'd suggest Bristol Street Ford Stroud to a friend because some good cars available and cost effective no interest finance deals"

31st July 2017 | Mrs Nicola Bushell

"I'd recommend Bristol Street Ford Stroud to a friend because great salesman took time with us and was friendly and understood our needs."

29th July 2017 | Mrs Eileen Edwards

Ford Stroud

Ford Stroud
ford

Bristol Street Motors is one of the largest motor retailers in the UK, and it offers a wide selection of new and used cars for sale at its many dealerships across the country. The dealership group prides itself on generating a high volume of sales each year which are a result of its excellent customer service. Whatever your requirements, Bristol Street Motors offers a team of dedicated sales executives who are approachable, knowledgeable and willing to help.

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96 of Ford Stroud customers who bought a vehicle would recommend them to a friend