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These reviews were collected by JudgeService.com, an independant car dealer review website.
"Horton SEAT were really helpful and I'd recommend them because They made me feel like I was the only person wanting to buy a new car, even though it was on Memorability and James Billingham could not do enough for me in explaining my choices and what would be best. I will be telling anyone who will listen how good you are "
"My experience at Sturgess Land Rover could have been better because as mentioned above the noise on my husbands Freelander on purchase from yourselves should by now have been sorted out instead of being swept under the carpet. "
"I'd definitely recommend Arthurs of Wrexham to friends and family because the staff were friendly, took time to listen to my needs and did not push me through the process. "
"My experience at Arthurs of Oswestry could have been better because of basic communication "
"YOUR SALE STAFF WERE FRIENDLY AND WELCOMING AND THEY WEREN'T TO PUSHY. I WAS OFFERED TO TEST DRIVE THE CAR AND SALESMAN WAS VERY UNDERSTANDING WHEN I WAS A BIT NERVOUS TRYING OUT A NEW CAR OFFERING TO DRIVE IT OUT OF THE SALESROOM FOR ME TO QUIETER ROAD. IF YOUR SALESROOM HAD A FEW OPTIONS OF SMALLER AUTOMATIC CARS I WOULD HAVE CERTAINLY HAVE PURCHASED A CAR THERE."
"Andrew looked after us very well, answering all of our queries. it made the purchasing process a joy"
"I'd endorse Pentagon Lincoln because they were efficient and knowledgable. They gave an impression that they were trustworthy and helpful. "
"Lancaster Land Rover Milton Keynes were fantastic because they give prompt responses."
"I had a great experience at Sturgess Suzuki Aylestone Road because of the staff members and the finance deals offered"
"My experience at Bellinger Didcot could have been better because the part exchange price was so low compared to other dealers, which means i will purchase from another retailer "
"My experience at Motordepot Newcastle could have been better because 1. I left the car with them for a lengthy two weeks to have all service/repairs etc done and was guaranteed it would be ready for me to collect first thing in the morning on a specific date as I was going on holiday the next day. It wasnt ready - the repairs hadnt been done to the bodywork. After being told initially it wouldnt be ready to collect that day - this then changed and I had to rearrange my whole day to go and collect the car at the end of the day. 2. When I collected the car it was discovered that also the broken air conditioning hadnt been fixed and would have to be done at a later date (or I could sit and wait for another hour when I had already been there 1.5hrs) - I therefore drove around in this heat for a week with no aircon. 3. The car came with only one key - which was bent. Now I have to arrange to have two keys cut (albeit Motordepot will pay) I have to go through the hassle of getting them done myself 4. There was no service book with the car 5. There was no manual with the car 6. There was no details of the remainder of the manufacturers warranty with the car 7. I enquired about finance and went through all the necessary questions and bank details etc and was told someone would call me back the next day with confirmation it was all set up. This call never came and so I ended up financing it elsewhere. 8. Motordepot didnt insure the car (Im used to cars being insured for a day or so) - I didnt know this in advance and so had to sit at the depot and try and arrange cover so I could drive the car away. Had I of known they didnt provide this service I would have sorted out before I left home I must say that the sales guys I dealt with (Elijah and Dan) have been exceptional and I cannot fault them one bit. It was the section between the salesmen and picking up the car that at times was a joke I'm sorry to say. A very disappointing experience "
"I would recommend Snows Peugeot Basingstoke to friends and family because the salesman took his time to explain everything to us"
"I'd suggest Bristol Street Skoda Darlington to a friend because its on an easy to get to site and has plenty to offer on site or via skoda dealers countrywide."
"The experience at Bristol Street SEAT Darlington was fantastic because a good choice of cars to suit your budget "
"The experience at FG Barnes Vauxhall Guildford was good because everything was so easy, the saleperson Nigel was very helpful and made everything simple and easy to understand, we will be going back to FG Barnes to buy a new van again in a year or two, thanks again for a great professional service,keep up the good work and also the van is fab"
"Vospers of Marsh Barton were really helpful and I'd recommend them because they were friendly very helpful and made the whole experience a pleasure "
"I would recommend Bristol Street Vauxhall Carlisle to friends and family because Trevor offers fantastic service, the dealership have been helpful start to finish and the after sales department are really helpful and offer the same level of service. "
"Snows SEAT Southampton were fantastic because they were refreshingly engaged with the customer."
"I'd suggest Snows Toyota Hedge End to a friend because the service was friendly and helpful."
"I'd definitely recommend Vantage Toyota Solihull because friendly attitude by the salesman and the sales manager"
"Snows Toyota Paignton were helpful because I have been driving Toyota's for 29 years. This is my 5th RAV4 from Snows Paignton and I find everybody friendly and professional in their jobs."
"I was helped through the purchase process via Josh and Max at the Plymouth depot, it was so straight forward and easy! Both guys were most knowledgeable and very helpful with regard the various paperwork/forms, and they most certainly knew the product, which was important to me. I even discussed with Josh at length the "pros and cons" of my next vehicle in 2yrs time, so yes I am intending to be a returning customer. With regard the car it was A+ many thanks to all. Roger."
"Vantage Toyota Blackburn were great because the salesman was acting in very friendly manner that I feel like I have known him for years this includes the manager. I don't hesitate to buy from them again or to recommend to family and friends."
"Bristol Street Nissan Darlington were helpful because I found the car what I expected."
"I'd recommend Snows Citroen Basingstoke to anyone because the staff are some of the best"
"I'd recommend Bristol Street Peugeot Northampton because we needed change due to medical reasons and all staff members were very helpful and understanding and went to great lengths to find the right model spec"
"The experience at CCR Motor Co Bristol was good because they had what i was looking for at the right price"
"I'd recommend SIMS Suzuki to anyone because they are so professional and helpful. Not pushy in any way. Try to get the best deal for you brilliant to deal with "
"I'd endorse Pentagon Lincoln because Tom was a great guy to deal with and was very easy to speak to and explained all the paperwork to me making it a very smooth transaction. "
"I'd recommend SIMS Suzuki because the staff are fantastic the service I received was second to none. No pressure sales and the cars are excellent quality. I will be buying here again. "
"I was pleased with Bassetts Nissan Swansea and would recommend them because salesman was extremly pleasent and did not pressurises me."
"I would recommend Richmond Hyundai Portsmouth to friends and family because Friendliness and quality service"
"I'd suggest Snows SEAT Yeovil to a friend because nothing is too much trouble, they are professional and I always feel in safe hands. "
"I'd recommend Pentagon Lincoln to a friend because of their great Sales Team. Everything was as promised, additionally my partner left his mobile and keys in the car we were exchanging, and Jessica immediately contacted us to let us know. "
"I had a great experience at Snows Toyota Plymouth because the salesman(Darren) was not pushy but very informative and went out of his way to get a good deal for me. "
"I would recommend Dace Specialist Car Centre to friends and family because of the excellent friendly service received from the sales person."
"The staff at Dace Supermarket were good because they are friendly but not over powering and they went out of their way to help me, when I couldn't drive my new vehicle home, after an operation,the staff drove the vehicle to my house, which was outstanding service. "
"The experience at Bristol Street Nissan Darlington was great because my brother is ill and couldn't get over so he drove over and did all paperwork and took old car back. He was very kind and did.not push . we were very impressed "
"I'd endorse Snows SEAT Poole because Michael the salesman listens to what you want, has a good knowledge of the cars available. He isn’t pushy, keeps you updated with the order & explains things well when handing the car over. Highly recommend him."
"I was happy with the service at Richmond Citroen Portsmouth because Of staff courtesy, helpfulness, interest in my needs and patience. Some dealers, whilst l was in my search for the right car, were not interested in going the extra mile. Refreshing to meet a salesman like James."
"Vospers of Truro staff were good because everything was so smooth, friendly and they were very knowledgeable & professional throughout. They came up trumps by having my car in time for my birthday. When you walk through you just HAVE to buy a car, great choice. "
"I'd definitely recommend Snows Peugeot Romsey because they make purchasing a car a good experience"
"I would not recommend Pentagon Manchester Eccles because no one bothered to call me back with the information I requested I was a genuine purchaser as I have proved by buying a car elsewhere If you want business you have to work for it guys "
"Riverside Volvo Doncaster were really helpful and I'd recommend them because as usual friendly efficient service"
"I'd recommend Snows SEAT Salisbury to a friend because of the excellent service from Luke"
"The experience at Snows MINI Portsmouth was fantastic because it was dealt with pleasantly without pressure."
"I'd recommend Bristol Street Vauxhall Newcastle to anyone because they were friendly, straightforward and helpful and did exactly what they said they would do."
"I'd recommend SIMS Suzuki to a friend because I’ve always had good all round service from them ."
"I had a great experience at Dace Supermarket because the sales team were approachable and professional they made me feel at ease I felt comfortable enough to strike a deal with the sales team to increase the part X deal on my old car to cover the cost of removeing some age related marks from the vehicle all in all a very happy experience thank you Dave moters"
"Really friendly, professional and helpful staff, and I am really happy with my new car. I would strongly recommend Wheelers car sales "
"I'd endorse Snows Peugeot Basingstoke because I was treated nicely by the salesperson and he was very helpful!"
"My experience at DM Keith Skoda Huddersfield was cracking because it was totally unpresurised, not rushed and I feel like I can go back with any questions or for advice in the future."
"The experience at Vospers of Honiton Road Mazda was fantastic because of the friendly, helpful and knowledgeable staff. In summary a very PROFESSIONAL garage!"
"My experience at Peter Vardy Vauxhall Perth could have been better because the salesman,who is no longer there I believe, was not so pushy."
"I'd definitely recommend Kineholme of Otley because they provide an excellent sevice from from my initiial visit to getting my car "
"I would not recommend Ford Haynes Maidstone to friends or family. My MS-RT is 7 months old, but been off the road for 2 months waiting for a part. I am persistently told the part will arrive in 2-3 weeks, but never materialises. Ford Haynes communications and tenacity in procuring the part have been less than satisfactory. Chasing them is stressful and futile, they never do what they say they are going to do. I will never buy from Ford Haynes again."
"My experience at Vospers of Marsh Barton was positive because outstanding professionalism, down to earth and compassionate customer service"
"I'd suggest Richmond Citroen Portsmouth to a friend because the staff are very friendly and knowledgeable. All my questions were answered and I received amazing customer service. "
"Bassetts Citroen Carmarthen were great because everything was explained clearly."
"I recently visited Renault retail Cardiff to buy a car that I had seen online. I contacted them 3 times (including whilst I was on my way to the dealership) to check the car was still present at the dealership before making the three hour journey to view and hopefully buy the car. However, when I arrived at Renault retail Cardiff I discovered the car had actually left the dealership the day before, and either due to negligence or lack of communication multiple salesmen at Cardiff had misled me. I complained to Renault UK and was in contact with the customer support manager who tried to help deal with the situation, but Renault Cardiff still would not communicate with him either. The lack of communication at this dealership is frankly unacceptable. "
"I was dealt with in a courteous, friendly manner, with no pressure. All questions answered satisfactorily, and i went away a happy, satisfied customer. Car buying had become a pleasure again - being able to buy what i wanted, rather than something the salesman thought that i needed. "
"I'd recommend SIMS Suzuki to anyone because they are knowledgeable, very helpful , very polite and friendly and their After sales care is very good ."
"I would not recommend Richmond Citroen Portsmouth because they try to sell me products that I did not want, After a long journey the last thing I wanted was to have my time wasted by a person trying to sell me extras. This was called a handover interview completely dissatisfied with it."
"I would recommend Mike Brewer Motors Sheffield to friends and family because I wouldn't be a repeat buyer if I didn't like their products and customer service. It takes me nearly 3 hours to drive to Mike Brewer motors Sheffield, so clearly I am happy with them or I wouldn't do the journey !"
"I'd recommend Richmond Citroen Portsmouth to anyone because they were extremely helpful. The process was really smooth and Tim whom was very friendly and very helpful. I love my car! "
"I'd suggest Brindley Mazda Wolverhampton to a friend because the staff are very friendly and helpful and very well informed."
"The White Swan staff were good because they all looked happy in their work and happy to be working there. This feeling radiated to the guests."
"My experience at Vospers of Marsh Barton was memorable because the courtesy and professionalism shown by John (Sales Executive) was first class. John was extremely polite and explained everything in a clear and concise way. We felt no pressure to buy but we ended up buying a car over our original budget purely because John showed us a low mileage car which we had not noticed before and he explained the long term advantages of buying a nearly new car with the added benefit of an extended guarantee. John displayed old school customer care which is sadly missing in most places today. We appreciated the time and care John took with us and we both feel he is a major asset to Vospers. Keep up the good work."
"Matt was fantastic as ever, making the buying process simple and hassle free. The handover was brilliant, he was very knowledgeable about the car and it's features, and made me feel welcome and relaxed from the minute I stepped into the dealership. This is the 3rd car I brought through Pentagon Nottingham and each time I deal with them I remember why I keep going back! Even when I had a slight issue with the car it was dealt with swiftly and with no hassle. I often recommend the dealer to friends, I can't fault their service."
"Pentagon Derby were helpful because they didnt pressurise me to buy. Offered to take me on a test drive. Didnt patronise me because I am female. Just a lovely purchase."
"I'd suggest Advance Vauxhall Slough to a friend because of there professional manner in the whole process from initial enquiry by myself to receiving the vehicle"
"I'd definitely recommend Snows Toyota Hedge End because they went to the trouble to find the car we were looking for "
"I'd suggest Snows SEAT Southampton to a friend because staff are really helpful and knowledgeable. "
"I'd suggest Farmer & Carlisle to a friend because they are straight players."
"The experience at Bristol Street Ford Cheltenham was good because, both Simon Bill and Lisa Roberts listened to exactly what I wanted from my next car and went out of their way to provide me with the exact specification of car I had asked for, I would highly recommend buying a car from Bristol Street Motors Cheltenham."
"My experience at Snows Toyota Waterlooville was as always cracking you would find it very hard to find a better team because they support each other from Sales to service spares even better repairs, which is great. I have owned a TOYOTA Some times two since 1967. Myself and my Wife, she still owns a W reg CORROLA. It runs like a dream."
"its too early to say at the moment as I am still waiting to know when my car will be available, how much extra I will have to pay when I was promised that a car was available almost immediately at the price I agreed"
" Saltmarine Mazda were fantastic because Friendly and straightforward attitude Without high pressure sales malarkey. "
"The experience at Snows Toyota Waterlooville was good because Kevin was very helpful in explaining everything. All went very smoothly and I enjoy my first hybrid!"
"Good service from start to finish. Took time to understand exactly what I was looking for.,"
"I'd endorse Hendy Mazda Horsham because they took me seriously and at face value"
"Very professional + very helpful"
"The experience at Snows Peugeot Romsey was good and given a tricky situation, well handled"
"The staff were very helpful and made me feel welcome and took there time"
"The experience at Lexus Exeter was good because we have never known such excellent customer service in our sixty years of owning a car. We live 20/25 miles away from the Exeter showroom and the sales executive James Gray visited us three times in all to give us a test drive, take away the second trade in car and finally to deliver the new car to us. "
"A good service and very helpful"
"My experience at Andrews Car Centre was cracking because I was not hassled by any sales person when one did come he was very friendly and professional explained all there was to know so I dealt "
"I'd recommend Snows Toyota Honiton to anyone because I found the staff helpful and knowledgable."
"I would recommend Snows BMW Portsmouth to friends and family because the standard of service is fantastic with a good range of quality cars"
"I had a great experience at Andrews Car Centre because everyone was friendly and very helpful I had someone called Oliver help me with my car and would recommend "
"I'd suggest Beadles Vauxhall Maidstone to a friend because all the staff were friendly and knowledgeable and interested in getting me the right car and deal."
"I'd recommend Snows Peugeot Chichester to anyone because the choice of vehicles was good, the salesman excellent and everywhere was clean and tidy."
"Friendly, helpful staff."
"My experience at Pentagon Oldham could have been better because my question was not answered and I waited a week before I got any sort of reply"
"There was no pressure to buy and the whole experience of trading in a car and buying a new one was handled really well"
"I would recommend Hendy Portsmouth to friends and family because the service I received was very good. Attentive, friendly, helpful staff. No problems at all."
"Snows SEAT Salisbury were great because Luke the salesman went over and beyond expectations. There were delays in delivery however he kept me updated throughout and did everything he could and more to keep me satisfied. I really enjoyed the experience of buying my new car and I couldn’t be happier. I have recommended Luke and the branch to a few friends and I am sure they will feel the same as me! "
"I'd recommend Andrews Car Centre because Having dealt with both dealerships and Available Car etc, found that Andrews was the firm to deal with. Exceptional sales man etc"
"I'd definitely recommend Vantage Toyota Tamworth to friends and family because from my initial visit of enquiry, to the final and drive away visit, every single person(s) from the reception girls, to the salesman Ashley Gaskin, could not have been more helpful, nothing was too much trouble for anyone. Everyone should be thanked, especially Ashley, who went out of his way to help, explaining and demonstrating when needed to. In my opinion, his attitude deserves a lot of credit, and his application to his position was highly creditable, surely a much valued member of the Toyota team. Thankyou very much to everyone."