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100 reviews of Haynes Ford

These reviews were collected by JudgeService.com, an independant car dealer review website.

100

Reviews of Haynes Ford

93

Overall satisfaction

97

Would recommend

"Matt Lee was the best and his sales attitude was basically the reason to purchase."

30th May 2018 | Mr Malcolm Stevenson

"Adian is a great staff member!!"

11th May 2018 | Miss Daniels

"The experience at Haynes Ford Maidstone was great because after the sale there was a few problems but Haynes sorted very quickly making me a happy customer."

5th May 2018 | Mrs J

"I was pleased with Haynes Ford Maidstone and would recommend them because I found the whole experience of buy through Ford 100%"

3rd May 2018 | Mrs Karen Redpath

"I was pleased with Haynes Ford Maidstone and would recommend them because all the staff were friendly and knowledgeable especially Matt who was very patient with me. He wasn’t pushy and explained things well. I’m very pleased with the car. "

2nd May 2018 | Ms Hazel Clarke

"My experience at Haynes Ford Maidstone was cracking because they had the exact car I wanted but also a huge choice of cars and I liked the spaciousness of the garage. In fact, it’s the best Ford garage I’ve been to and I’ve been to lots!!"

1st May 2018 | Mrs Jacqueline Hyde

"I would recommend Haynes Ford Maidstone to friends and family because I have 3cars from them in the past 6 yrs and have never had any problems with cars or staff and the service was great "

1st May 2018 | Mr Denis Chapman

"Have a good choice of used cars."

19th April 2018 | Mrs Karen Jenkinson

"I was happy with the service at Haynes Ford Maidstone because the staff listened to what I wanted and found me a car I am very happy with. Everyone was extremely friendly and helpful. "

11th April 2018 | Miss B

"Haynes Ford Maidstone were great because the salesman Matt Lee was very professional and did everything he told me he would no messing and no hidden agendas "

10th April 2018 | Miss Marie Pearson

"I would recommend Haynes Ford Maidstone to friends and family because they help you find the perfect car for you. They don't push a sale! unless they know your 1000% sure on a car they won't sell it to you. "

10th April 2018 | Miss Charlie Tillbrook

"The experience at Haynes Ford Maidstone was great because everything was handled with ease, transaction was smooth and felt under no pressure by the sales team ."

9th April 2018 | Mrs Helen Luckhurst

"Haynes Ford Maidstone were fantastic because there is no pressure from the sale people to make a purchase. The various packages available are all explained very well but then the choice is left to you to decide, again with no pressure. The car I purchased required after sales work and this was completed with no fuss or bother and to an exceptional standard. A week after purchasing the car I was concerned with what I thought was a brake issue. The car was booked in and a technician investigated the symptoms I described. He was unable to confirm my concerns so suggested that I drive him around the block to evaluate it. As it turned out there was nothing wrong with the cars brakes. The technician was superb, not only in his knowledge but also in his attitude with me as a customer. And what surprised me was not only did he place a cover over the passenger seat before he got in the car but also on the floor pan so that nothing from his footwear could be left on the carpet (I know some garages that would not even cover the seat). My opinion is that Haynes maidstone is the place to be if you are looking to purchase a vehicle."

9th April 2018 | Mr Michael Ware

"I'd suggest Haynes Ford Maidstone to a friend because it was a good service and very friendly staff "

8th April 2018 | Ms Debbie Forrester

"I'd recommend Haynes Ford Maidstone to a friend because there cars are reliable and receive a really good service."

8th April 2018 | Mr B

"I'd endorse Haynes Ford Maidstone because they were very welcoming, friendly and helpful especially Matt Lee who I mostly communicated with."

6th April 2018 | Miss Jenna Weller

"I had a great experience at Haynes Ford Maidstone because if I am happy my friends will be also "

6th April 2018 | Mr Darrin Day

"I'd recommend Haynes Ford Maidstone to a friend because your used car salesman Keith Russell was extremely helpful in every aspect of my purchaseand I am very pleased with my new used car"

6th April 2018 | Ms Pritchard

"I'd definitely recommend Haynes Ford Maidstone to friends and family because they made everything simple/straightforward and were very efficient."

6th April 2018 | Mr Roche

"The experience at Haynes Ford Maidstone was fantastic because it enabled me to find the car I was looking for from a large selection of cars without being pressurised by a salesperson. The salesperson (Matt Lee) treated me as a valued customer from the moment we first met until the conclusion of the purchase ensuring everything was to my full satisfaction at each step of the way .As I drove away in my new car I believed that I had got the vehicle I wanted at the price I wanted and had been treated as an individual rather than only as a sales target to be met."

6th April 2018 | Mr Ian Brown

"The staff at Haynes Ford Maidstone were good because excellent customer service and professional polite staff very helpful "

6th April 2018 | Mrs Tracey Adamthwaite

"My experience at Haynes Ford Maidstone was positive because sales person very helpful"

6th April 2018 | Mr Paul Mounser

"My experience at Haynes Ford Maidstone was fantastic-Keith was great to deal with and nothing was too much. I would highly recommend! "

6th April 2018 | Mrs Laura Tarling

"I'd definitely recommend Haynes Ford Maidstone because the service I received from my salesperson, Niamh Flannery, was exceptional. keep up the good work!"

5th March 2018 | Mr Matthew Goddard

"I'd recommend Haynes Ford Maidstone to friends and family as they have helpful and friendly sales staff and a great stock of used cars. Overall a nice place to buy a car"

4th March 2018 | Mr Stephen Quinn

"I'd definitely recommend Haynes Ford Maidstone to friends and family because they are very friendly and very helpful, they explain things to you and that you don’t feel pressured into anything, also if you don’t understand things they will explain it more also nothing is to much trouble for you. "

4th March 2018 | Mrs Rebecca Richards

"I'd suggest Haynes Ford Maidstone to a friend because you will always receive excellent , friendly service and after care. Through previous experience of purchasing cars from Haynes, Maidstone over many years I have always received service of a very high standard- welcoming, caring, understanding and never over-bearing. This standard and approach by staff was evident when we made our first purchase over thirty years ago and is still evident in 2018..On this occasion having to deal with the additional difficult circumstances of bad weather I would recommend Haynes, Maidstone for making the experience of car purchasing an enjoyable experience. Try Haynes yourselves!"

3rd March 2018 | Mrs Marilyn McMahon

"My experience at Haynes Ford Maidstone could have been better because customer service and care was lacking and full of excuses for not providing services you expect when spending a lot of money. Did not feel like I purchased a new car felt a burden to them which made it sad for my wife as the car was for her and wanted her to feel how she did when buying the last two ford cars previously from invicta in Ashford All in all very disappointing experience "

2nd March 2018 | Mr Hart

"The experience at Haynes Ford Maidstone was good because the salesperson, Niamh Flannery, listened to what my husband and I wanted and actively helped us get it. She gave us advise when it was required and was very knowledgeable. She was very efficient with organising the extras we wanted on our new car and made purchasing so easy. "

1st March 2018 | Mrs Susan Morrissey

"The staff at Haynes Ford Maidstone were great with handling and furfilling my needs. The sales team made it a great experience and I look forward to dealing with them in the future."

1st March 2018 | Mr T

"Friendly, helpful salesman, good explanation of cars"

21st February 2018 | Mr Tony Startup

"I'd definitely recommend Haynes Ford Maidstone because GOOD CUSTOMER SERVICE"

12th February 2018 | Miss Julie Diggines

"Haynes Ford Maidstone were really helpful and I'd recommend them because very helpfull and friendly staff, Matt Lee and Katherine Jones were outstanding throughout"

11th February 2018 | Mr Stewart Ellis

"My experience at Haynes Ford Maidstone was positive because they did everything I needed"

10th February 2018 | Mrs Rosemary Apps

"The staff at Haynes Ford Maidstone were good because all staff particularly Matt Lee were helpful and spent sufficient wigh me in deciding the purchase and post sale experidnce has also been very goof "

9th February 2018 | Mr Alan Fletcher

"Haynes Ford Maidstone were great because they provided a great finance deal on a very good car, being very responsive and organized."

7th February 2018 | Mr Edward Buhoci

"I was happy with the service at Haynes Ford Maidstone because no particular pressure was applied and the sales person was friendly and polite."

7th February 2018 | Mr Francis Clarke

"Haynes Ford Maidstone were great because the salesman talk to you as a person."

7th February 2018 | Mr David Goodayle

"The experience at Haynes Ford Maidstone was good because the service from the staff was excellent , the showroom was easy to find and park outside , good selection of cars , overall a pleasure to deal with them ."

6th February 2018 | Mrs Ann Nowell

"I was happy with the service at Haynes Ford Maidstone because the service was great, some and quick."

13th January 2018 | Mr Robert Kitson

"My experience at Haynes Ford Maidstone was cracking because when Paul Balscombe could not provide the vehicle required within the time scale. He did not hesitate to provide full support and clarification on a used vehicle. Paul's stated we all work for the same company and would rather keep the business with ourselves. Excellent !!! The handover of my new vehicle was provides by sales consultant Niamh Flannery. She must be fully praised and complemented, this was the best handover I have ever had on a new vehicle, fully explained and nothing was too much trouble. Well done both Paul & Niamh, you will be recommended."

9th January 2018 | Miss Tracey Sharpe

"The staff at Haynes Ford Maidstone were good because of their professional and friendly approach."

8th January 2018 | Mr Boris Semanco

"Haynes Ford Maidstone were fantastic because the used car manager we dealt with was brilliant at explaining all the features of the car and options for purchasing the vehicle, he gave us space to make a decision and was there for any questions we had, I struggle to think of a way the experience could have been any better. "

4th January 2018 | Mr Charlie Clark

"The staff at Haynes Ford Maidstone were good because they gave me time to look around at all the cars on my own without feeling pestered. I did not know which model I wanted but when I decided which one I liked I was offered a test drive and then all the advice I needed on that model."

13th December 2017 | Mrs Carol Day

"The experience at Haynes Ford Maidstone was good because the sales man I dealt with Keith Russell, was pleasant, polite and informative. I also feel should there be any problems he would assist."

13th December 2017 | Mr Christopher Douglass

"Yet again had another great experience purchasing from Haynes Maidstone. Lewis in used car sales was great, putting up with me changing my mind every 5 minutes and calling numerous times!! He sold me the car I purchased 3 years ago and was pleased to deal with him again. Will happily recommend to others and come back myself in the future. "

10th December 2017 | Miss Amelia Lingham

"I had a great experience at Haynes Ford Maidstone because I have been seeing staff in all areas since my father took me to Haynes in 1966 to purchase a 1200cc Cortina. My dad thought me to drive it. I am now 63 and always bought new and used vehicles from Haynes as there are the best in all areas."

10th December 2017 | Mr Stephen Granville

"Haynes Ford Maidstone were really helpful and I'd recommend them because they helped me "

10th December 2017 | Miss Nichole Ranger

"The experience at Haynes Ford Maidstone was excellent because at all times sales advisor gave great customer service reassured me of any issues I had at first trying newer car as was used to older car being 14 years old, test drove car and felt more comfortable after. I brought my previous car brand new from Haynes and this car and more likely to buy my next from there as always would go back. "

10th December 2017 | Ms Kim Pawley

"I'd definitely recommend Haynes Ford Maidstone to friends and family because good information on the car,m.o.t and road tax done by them,to save you the problem. Car cleaned perfectly,a good experience all round."

10th December 2017 | Mr Peter Muckle

"I'd endorse Haynes Ford Maidstone because they are 100 % professional all round and great people"

8th December 2017 | Beeching Sales

"The experience at Haynes Ford Maidstone was good because I knew the manager and his staff were excellent in their approach to the customer. In particular Matt Lee as well as Matt Anderton "

7th December 2017 | Mrs W

"The experience at Haynes Ford Maidstone was great because nice and easy to deal with quick and easy!"

7th December 2017 | Ucs

"I would recommend Haynes Ford Maidstone to friends and family - serious main dealer with competitive prices"

7th December 2017 | Mr James MacDonald

"The experience at Haynes Ford Maidstone was good because I did not feel pressured to buy but all my questions were answered. "

7th December 2017 | Mr C

"Haynes Ford Maidstone were really helpful and I'd recommend them because the service we received was exceptional. "

7th December 2017 | Mr Paul Moeller

"The experience at Haynes Ford Maidstone was good because the sales people are very courteous and polite and knowledgeable. There are no high pressure sales and they explain in detail the best financial options they have available."

7th December 2017 | Mr Mark Shepherd

"I'd recommend Haynes Ford Maidstone because they was really helpful and explained all my options. I love my new car; thank you!!"

7th December 2017 | Miss Hannah Reveley

"I'd endorse Haynes Ford Maidstone because It was a friendly and helpful service and everything was explained to us clearly "

7th November 2017 | Mr Martin Carter

"The experience at Haynes Ford Maidstone was good because I went in looking to buy a specific car I saw on the website and they made it a nice quick and easy turn around. The sales person Niamh was very helpful and got it all sorted for me. Overall I'm very happy with the customer service provided."

7th November 2017 | Mr Peter Hardy

"I had a great experience at Haynes Ford Maidstone. The used Sales Team were very patient and helpful answering any questions I had regarding the purchase of my new car. Niamh was very friendly and reliable."

6th November 2017 | Miss Leanne Curtis

"Haynes Ford Maidstone were great because they are very professional and give good information and advice when looking for a car. They have serviced my previous cars and always given excellent service and never try to con you."

5th November 2017 | Mr Leonard Ashdown

"I'd recommend Haynes Ford Maidstone because they are very professional and always go the extra bit to make the buying experience run smoothly "

4th November 2017 | Mr Richards

"Haynes have an excellent reputation for honesty, reliability and integrity. The car represented good value for money and Haynes give you the peace of mind in knowing that their used vehicles go through a thorough check before they are handed over."

4th November 2017 | Mr Stephen Guest

"I'd recommend Haynes Ford Maidstone to a friend because I cannot fault the service and friendliness I received"

4th November 2017 | Mr John Carter

"I'd recommend Haynes Ford Maidstone because sales staff, particularly Matt Lee and Kat, we're very helpful knowledgeable and professional throughout"

4th November 2017 | Mr Dean Tainio

"The staff at Haynes Ford Maidstone were good because they were very professional and didn't try to influence my choices in fact went out of the way to help compare cars for an impartial choice and were very supportive throughout the purchase "

3rd November 2017 | Mr A Hall

"My experience at Haynes Ford Maidstone was memorable because, the members of staff I spoke to were very friendly and helpful. The helped me with my purchase and made sure i was happy with everything at each stage of the process. I am a very happy customer. When I look to buy another car I will be keeping my eye out at what stock you guys do have. Thank you for the good experience. "

26th October 2017 | Mr Ellis

"Very satisfied with the experience, my wife and I had and will be having the car serviced there as required and go back again"

11th October 2017 | Mr Edward Golding

"My experience at Haynes Ford Maidstone was positive because the sales person Keith Russell was very honest and professional in his approach to selling me the car. "

6th October 2017 | Mr Ian Hunt

"I'd definitely recommend Haynes Ford Maidstone because they look after their customers. They don't hard sell only advise and give courteous service."

5th October 2017 | Mrs A

"My experience at Haynes Ford Maidstone was cracking because this is the third car I have purchased from Haynes over a 19 year period, I have kept those cars and they have been excellent over the years. my last Ford Focus lasted 16 years I know I can rely on Ford cars."

5th October 2017 | Mrs Julie Parkinson

"I'd endorse Haynes Ford Maidstone because I was able to purchase a lovely car from a friendly local salesperson who made the whole process straightforward "

5th October 2017 | Mrs Mary McDonald

"The experience at Haynes Ford Maidstone was good because prompt but not pushy service. All the information that we needed. Polite and friendly service. Very happy with the car."

5th October 2017 | Mrs L

"The experience at Haynes Ford Maidstone was great because of the very helpful salesperson who was not pushy and who was very courteous. "

5th October 2017 | Mrs Natalie Brown

"The experience at Haynes Ford Maidstone was fantastic because Niamh-sales rep was fantastic in all aspects for the professionalism she displayed for me in purchasing my car. I hope she gets the payrise she deserves."

4th October 2017 | Mr Peter Reid

"The experience at Haynes Ford Maidstone was good because sales staff were very friendly, knowledgable and I got a great deal on a used Ford would definitely recommend to anyone looking to buy a new or used car"

3rd October 2017 | South Car Sales

"I would recommend Haynes Ford Maidstone to friends and family because I was looked after in every way. "

3rd October 2017 | Mr Jason Puddle

"My experience at Haynes Ford Maidstone was memorable because I felt well looked after, Keith Russell was brilliant , friendly and knowledgeable, he was very aware of the vehicle and my needs and made me feel very confident in my purchase"

2nd October 2017 | Mrs Geraldine Coulls

"My experience at Haynes Ford Maidstone was memorable because both the sales women, Kat and Niamh, were very helpful and explained everything thoroughly."

2nd October 2017 | Mr Jack Cardwell

"The experience at Haynes Ford Maidstone was great because really informative sales person . Straight forward and honest"

2nd October 2017 | Mrs Paula Fever

"I'd definitely recommend Haynes Ford Maidstone to friends and family because I have been dealing with Haynes since 1990 First vehicle being a Ford Orion and since then have purchases a number of vehicles for my wife and myself. We have always found the staff very friendly and helpful and have never had occasion to complain about any vehicle purchased, or the actions of the staff who have always been very supportive "

2nd October 2017 | Mr John Drogomrecki

"This is the fourth focus I have bought from in approximately 12 years.The first three cars were all ford direct and came with a privilege discount card and a years Breakdown cover. I questioned this and was told this car did not have this cover because it came from Enterprise car hire, the other three cars were ex rentals and they all had this cover! Also on my way after collecting the car my wife noticed a chip in the windscreen. I called Haynes and took the car back and was told that have a man who can repair it,2 missed appointments and several call later he finally came and repaired it. I would have thought this would have been noticed when the car was being prepared and surly should have been replaced. Unfortunately I’m not sure I will be using Haynes again."

2nd October 2017 | Mr Michael Milledge

"I was pleased with Haynes Ford Maidstone and would recommend them because the service we received and the car was excellent"

2nd October 2017 | Mrs Jacquline Wells

"I bought from Haynes Ford Maidstone because they had the car I wanted for towing purposes which fitted my requirements. The trade in price on my car was a bit disappointing and no movement on sale car but that seems to be the norm these days. They are local to me and accessible for servicing so I am satisfied with my future needs at Haynes."

2nd October 2017 | Mr G

"Haynes were perfect, the value of the car couldn’t be beaten and the entire service from start to finish was professional and helpful, I’d definitely recommend them to a friend! "

2nd October 2017 | Mr Alexander Crannis

"I'd recommend Haynes Ford Maidstone to a friend because the service was very good"

2nd October 2017 | Mr Robin Mitchell

"good customer service"

2nd October 2017 | Mr Antony Rolls

"The choice of vehicles and a good attitude from all the salespersons."

7th September 2017 | Mr Mark Armstrong

"Professional service without being pushy."

6th September 2017 | Mr Michael Glock

"Haynes Ford Maidstone were great because I have purchased many cars from this company over many years and the young lady that arranged with me was very kind and explained all the details with a smile. "

24th August 2017 | Mr Charles Weatherley

"Haynes Ford Maidstone were great because the member of staff we dealt with was very helpful and the issues I had with the car prior to purchasing were addressed which made me happy to go ahead with the purchase. Would buy a car from here again."

19th August 2017 | Mrs W

"Haynes Ford Maidstone were really helpful and I'd recommend them because just a very friendly service "

15th August 2017 | Mrs L Miller

"I'd endorse Haynes Ford Maidstone because I couldn't have got better service anywhere else "

14th August 2017 | Miss Venables

"Haynes Ford Maidstone were fantastic because the salesperson was knowledgable and helpful, the handover documentation I found very useful ensuring everything was in place for collecting my vehicle "

14th August 2017 | Mr S

"My experience at Haynes Ford Maidstone could have been better because the vehicle was not cleaned to the standard promised. Wheels were dirty and so were the seats. Key fob battery was low as were tyre pressures - both things evident during test drive but not since attended to. Overall I got the impression the only thjngnof interest was getting hold of my money and not doing what had been agreed to ensure I left with a high level of customer satisfaction on what I consider an expensive purchase."

7th August 2017 | Mr Paul Ridley

"I had a great experience at Haynes Ford Maidstone because they're a dealer I've come to trust and understand"

7th August 2017 | Mr Colin Dowling

"I was pleased with Haynes Ford Maidstone and would recommend them because I had a great experience and the staff were amazing! "

28th July 2017 | Miss Katie Kitchenham

"Haynes Ford Maidstone were helpful because straight forward to deal with no sales pressure."

28th July 2017 | Mrs A

"Great customer service and affordable maintenance costs. Good looking cars that have not let me down. I'm very happy with Haynes of Maidstone."

28th July 2017 | Mrs Walls

Haynes Ford

Haynes Ford
ford

Haynes of Maidstone has been supplying Ford’s leading range of cars to retail and local customers for over 100 years, including a wide stock of used vehicles of all makes. A dedication to customer service underpins this business with full Ford authorized service facilities.

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97 of Haynes Ford customers who bought a vehicle would recommend them to a friend