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95 reviews of Haynes Ford

These reviews were collected by JudgeService.com, an independant car dealer review website.

95

Reviews of Haynes Ford

93

Overall satisfaction

97

Would recommend

"Friendly, helpful salesman, good explanation of cars"

21st February 2018 | Mr Tony Startup

"I'd definitely recommend Haynes Ford Maidstone because GOOD CUSTOMER SERVICE"

12th February 2018 | Miss Julie Diggines

"Haynes Ford Maidstone were really helpful and I'd recommend them because very helpfull and friendly staff, Matt Lee and Katherine Jones were outstanding throughout"

11th February 2018 | Mr Stewart Ellis

"My experience at Haynes Ford Maidstone was positive because they did everything I needed"

10th February 2018 | Mrs Rosemary Apps

"The staff at Haynes Ford Maidstone were good because all staff particularly Matt Lee were helpful and spent sufficient wigh me in deciding the purchase and post sale experidnce has also been very goof "

9th February 2018 | Mr Alan Fletcher

"Haynes Ford Maidstone were great because they provided a great finance deal on a very good car, being very responsive and organized."

7th February 2018 | Mr Edward Buhoci

"I was happy with the service at Haynes Ford Maidstone because no particular pressure was applied and the sales person was friendly and polite."

7th February 2018 | Mr Francis Clarke

"Haynes Ford Maidstone were great because the salesman talk to you as a person."

7th February 2018 | Mr David Goodayle

"The experience at Haynes Ford Maidstone was good because the service from the staff was excellent , the showroom was easy to find and park outside , good selection of cars , overall a pleasure to deal with them ."

6th February 2018 | Mrs Ann Nowell

"I was happy with the service at Haynes Ford Maidstone because the service was great, some and quick."

13th January 2018 | Mr Robert Kitson

"My experience at Haynes Ford Maidstone was cracking because when Paul Balscombe could not provide the vehicle required within the time scale. He did not hesitate to provide full support and clarification on a used vehicle. Paul's stated we all work for the same company and would rather keep the business with ourselves. Excellent !!! The handover of my new vehicle was provides by sales consultant Niamh Flannery. She must be fully praised and complemented, this was the best handover I have ever had on a new vehicle, fully explained and nothing was too much trouble. Well done both Paul & Niamh, you will be recommended."

9th January 2018 | Miss Tracey Sharpe

"The staff at Haynes Ford Maidstone were good because of their professional and friendly approach."

8th January 2018 | Mr Boris Semanco

"Haynes Ford Maidstone were fantastic because the used car manager we dealt with was brilliant at explaining all the features of the car and options for purchasing the vehicle, he gave us space to make a decision and was there for any questions we had, I struggle to think of a way the experience could have been any better. "

4th January 2018 | Mr Charlie Clark

"The staff at Haynes Ford Maidstone were good because they gave me time to look around at all the cars on my own without feeling pestered. I did not know which model I wanted but when I decided which one I liked I was offered a test drive and then all the advice I needed on that model."

13th December 2017 | Mrs Carol Day

"The experience at Haynes Ford Maidstone was good because the sales man I dealt with Keith Russell, was pleasant, polite and informative. I also feel should there be any problems he would assist."

13th December 2017 | Mr Christopher Douglass

"Yet again had another great experience purchasing from Haynes Maidstone. Lewis in used car sales was great, putting up with me changing my mind every 5 minutes and calling numerous times!! He sold me the car I purchased 3 years ago and was pleased to deal with him again. Will happily recommend to others and come back myself in the future. "

10th December 2017 | Miss Amelia Lingham

"I had a great experience at Haynes Ford Maidstone because I have been seeing staff in all areas since my father took me to Haynes in 1966 to purchase a 1200cc Cortina. My dad thought me to drive it. I am now 63 and always bought new and used vehicles from Haynes as there are the best in all areas."

10th December 2017 | Mr Stephen Granville

"Haynes Ford Maidstone were really helpful and I'd recommend them because they helped me "

10th December 2017 | Miss Nichole Ranger

"The experience at Haynes Ford Maidstone was excellent because at all times sales advisor gave great customer service reassured me of any issues I had at first trying newer car as was used to older car being 14 years old, test drove car and felt more comfortable after. I brought my previous car brand new from Haynes and this car and more likely to buy my next from there as always would go back. "

10th December 2017 | Ms Kim Pawley

"I'd definitely recommend Haynes Ford Maidstone to friends and family because good information on the car,m.o.t and road tax done by them,to save you the problem. Car cleaned perfectly,a good experience all round."

10th December 2017 | Mr Peter Muckle

"I'd endorse Haynes Ford Maidstone because they are 100 % professional all round and great people"

8th December 2017 | Beeching Sales

"The experience at Haynes Ford Maidstone was good because I knew the manager and his staff were excellent in their approach to the customer. In particular Matt Lee as well as Matt Anderton "

7th December 2017 | Mrs W

"The experience at Haynes Ford Maidstone was great because nice and easy to deal with quick and easy!"

7th December 2017 | Ucs

"I would recommend Haynes Ford Maidstone to friends and family - serious main dealer with competitive prices"

7th December 2017 | Mr James MacDonald

"The experience at Haynes Ford Maidstone was good because I did not feel pressured to buy but all my questions were answered. "

7th December 2017 | Mr C

"Haynes Ford Maidstone were really helpful and I'd recommend them because the service we received was exceptional. "

7th December 2017 | Mr Paul Moeller

"The experience at Haynes Ford Maidstone was good because the sales people are very courteous and polite and knowledgeable. There are no high pressure sales and they explain in detail the best financial options they have available."

7th December 2017 | Mr Mark Shepherd

"I'd recommend Haynes Ford Maidstone because they was really helpful and explained all my options. I love my new car; thank you!!"

7th December 2017 | Miss Hannah Reveley

"I'd endorse Haynes Ford Maidstone because It was a friendly and helpful service and everything was explained to us clearly "

7th November 2017 | Mr Martin Carter

"The experience at Haynes Ford Maidstone was good because I went in looking to buy a specific car I saw on the website and they made it a nice quick and easy turn around. The sales person Niamh was very helpful and got it all sorted for me. Overall I'm very happy with the customer service provided."

7th November 2017 | Mr Peter Hardy

"I had a great experience at Haynes Ford Maidstone. The used Sales Team were very patient and helpful answering any questions I had regarding the purchase of my new car. Niamh was very friendly and reliable."

6th November 2017 | Miss Leanne Curtis

"Haynes Ford Maidstone were great because they are very professional and give good information and advice when looking for a car. They have serviced my previous cars and always given excellent service and never try to con you."

5th November 2017 | Mr Leonard Ashdown

"I'd recommend Haynes Ford Maidstone because they are very professional and always go the extra bit to make the buying experience run smoothly "

4th November 2017 | Mr Richards

"Haynes have an excellent reputation for honesty, reliability and integrity. The car represented good value for money and Haynes give you the peace of mind in knowing that their used vehicles go through a thorough check before they are handed over."

4th November 2017 | Mr Stephen Guest

"I'd recommend Haynes Ford Maidstone to a friend because I cannot fault the service and friendliness I received"

4th November 2017 | Mr John Carter

"I'd recommend Haynes Ford Maidstone because sales staff, particularly Matt Lee and Kat, we're very helpful knowledgeable and professional throughout"

4th November 2017 | Mr Dean Tainio

"The staff at Haynes Ford Maidstone were good because they were very professional and didn't try to influence my choices in fact went out of the way to help compare cars for an impartial choice and were very supportive throughout the purchase "

3rd November 2017 | Mr A Hall

"My experience at Haynes Ford Maidstone was memorable because, the members of staff I spoke to were very friendly and helpful. The helped me with my purchase and made sure i was happy with everything at each stage of the process. I am a very happy customer. When I look to buy another car I will be keeping my eye out at what stock you guys do have. Thank you for the good experience. "

26th October 2017 | Mr Ellis

"Very satisfied with the experience, my wife and I had and will be having the car serviced there as required and go back again"

11th October 2017 | Mr Edward Golding

"My experience at Haynes Ford Maidstone was positive because the sales person Keith Russell was very honest and professional in his approach to selling me the car. "

6th October 2017 | Mr Ian Hunt

"I'd definitely recommend Haynes Ford Maidstone because they look after their customers. They don't hard sell only advise and give courteous service."

5th October 2017 | Mrs A

"My experience at Haynes Ford Maidstone was cracking because this is the third car I have purchased from Haynes over a 19 year period, I have kept those cars and they have been excellent over the years. my last Ford Focus lasted 16 years I know I can rely on Ford cars."

5th October 2017 | Mrs Julie Parkinson

"I'd endorse Haynes Ford Maidstone because I was able to purchase a lovely car from a friendly local salesperson who made the whole process straightforward "

5th October 2017 | Mrs Mary McDonald

"The experience at Haynes Ford Maidstone was good because prompt but not pushy service. All the information that we needed. Polite and friendly service. Very happy with the car."

5th October 2017 | Mrs L

"The experience at Haynes Ford Maidstone was great because of the very helpful salesperson who was not pushy and who was very courteous. "

5th October 2017 | Mrs Natalie Brown

"The experience at Haynes Ford Maidstone was fantastic because Niamh-sales rep was fantastic in all aspects for the professionalism she displayed for me in purchasing my car. I hope she gets the payrise she deserves."

4th October 2017 | Mr Peter Reid

"The experience at Haynes Ford Maidstone was good because sales staff were very friendly, knowledgable and I got a great deal on a used Ford would definitely recommend to anyone looking to buy a new or used car"

3rd October 2017 | South Car Sales

"I would recommend Haynes Ford Maidstone to friends and family because I was looked after in every way. "

3rd October 2017 | Mr Jason Puddle

"My experience at Haynes Ford Maidstone was memorable because I felt well looked after, Keith Russell was brilliant , friendly and knowledgeable, he was very aware of the vehicle and my needs and made me feel very confident in my purchase"

2nd October 2017 | Mrs Geraldine Coulls

"My experience at Haynes Ford Maidstone was memorable because both the sales women, Kat and Niamh, were very helpful and explained everything thoroughly."

2nd October 2017 | Mr Jack Cardwell

"The experience at Haynes Ford Maidstone was great because really informative sales person . Straight forward and honest"

2nd October 2017 | Mrs Paula Fever

"I'd definitely recommend Haynes Ford Maidstone to friends and family because I have been dealing with Haynes since 1990 First vehicle being a Ford Orion and since then have purchases a number of vehicles for my wife and myself. We have always found the staff very friendly and helpful and have never had occasion to complain about any vehicle purchased, or the actions of the staff who have always been very supportive "

2nd October 2017 | Mr John Drogomrecki

"This is the fourth focus I have bought from in approximately 12 years.The first three cars were all ford direct and came with a privilege discount card and a years Breakdown cover. I questioned this and was told this car did not have this cover because it came from Enterprise car hire, the other three cars were ex rentals and they all had this cover! Also on my way after collecting the car my wife noticed a chip in the windscreen. I called Haynes and took the car back and was told that have a man who can repair it,2 missed appointments and several call later he finally came and repaired it. I would have thought this would have been noticed when the car was being prepared and surly should have been replaced. Unfortunately I’m not sure I will be using Haynes again."

2nd October 2017 | Mr Michael Milledge

"I was pleased with Haynes Ford Maidstone and would recommend them because the service we received and the car was excellent"

2nd October 2017 | Mrs Jacquline Wells

"I bought from Haynes Ford Maidstone because they had the car I wanted for towing purposes which fitted my requirements. The trade in price on my car was a bit disappointing and no movement on sale car but that seems to be the norm these days. They are local to me and accessible for servicing so I am satisfied with my future needs at Haynes."

2nd October 2017 | Mr G

"Haynes were perfect, the value of the car couldn’t be beaten and the entire service from start to finish was professional and helpful, I’d definitely recommend them to a friend! "

2nd October 2017 | Mr Alexander Crannis

"I'd recommend Haynes Ford Maidstone to a friend because the service was very good"

2nd October 2017 | Mr Robin Mitchell

"good customer service"

2nd October 2017 | Mr Antony Rolls

"The choice of vehicles and a good attitude from all the salespersons."

7th September 2017 | Mr Mark Armstrong

"Professional service without being pushy."

6th September 2017 | Mr Michael Glock

"Haynes Ford Maidstone were great because I have purchased many cars from this company over many years and the young lady that arranged with me was very kind and explained all the details with a smile. "

24th August 2017 | Mr Charles Weatherley

"Haynes Ford Maidstone were great because the member of staff we dealt with was very helpful and the issues I had with the car prior to purchasing were addressed which made me happy to go ahead with the purchase. Would buy a car from here again."

19th August 2017 | Mrs W

"Haynes Ford Maidstone were really helpful and I'd recommend them because just a very friendly service "

15th August 2017 | Mrs L Miller

"I'd endorse Haynes Ford Maidstone because I couldn't have got better service anywhere else "

14th August 2017 | Miss Venables

"Haynes Ford Maidstone were fantastic because the salesperson was knowledgable and helpful, the handover documentation I found very useful ensuring everything was in place for collecting my vehicle "

14th August 2017 | Mr S

"My experience at Haynes Ford Maidstone could have been better because the vehicle was not cleaned to the standard promised. Wheels were dirty and so were the seats. Key fob battery was low as were tyre pressures - both things evident during test drive but not since attended to. Overall I got the impression the only thjngnof interest was getting hold of my money and not doing what had been agreed to ensure I left with a high level of customer satisfaction on what I consider an expensive purchase."

7th August 2017 | Mr Paul Ridley

"I had a great experience at Haynes Ford Maidstone because they're a dealer I've come to trust and understand"

7th August 2017 | Mr Colin Dowling

"I was pleased with Haynes Ford Maidstone and would recommend them because I had a great experience and the staff were amazing! "

28th July 2017 | Miss Katie Kitchenham

"Haynes Ford Maidstone were helpful because straight forward to deal with no sales pressure."

28th July 2017 | Mrs A

"Great customer service and affordable maintenance costs. Good looking cars that have not let me down. I'm very happy with Haynes of Maidstone."

28th July 2017 | Mrs Walls

"Haynes Ford Maidstone staff were good because, Keith the sales person was knowledgeable about the car and responded quickly to my e mail enquiries even over the Bank holiday week end"

27th July 2017 | Mr D

"I'd recommend Haynes Ford Maidstone to a friend because of it's superb, helpful sales staff and after care service making the whole experience of purchasing a car stress and hassle free. Many thanks Haynes."

27th July 2017 | Mr M

"I was pleased with Haynes Ford Maidstone and would recommend them because they had the car I was looking for and I didn't feel under any pressure from them during the process. "

27th July 2017 | Mr Stuart Butler

"Haynes Ford Maidstone were really helpful and I'd recommend them because the staff were very helpful, Matt Leigh in particular. I'm happy with the car and am comfortable knowing I could go back with any issues. "

27th July 2017 | Ms Patricia Moore

"Haynes Ford Maidstone were helpful because, they didn't rush me and they were very friendly."

26th July 2017 | Miss Lanckmans

"Haynes Ford Maidstone were great because of the salesman Lewis who is credit to your sales team. He kept me informed throughout the whole buying experience Dispite his Used Car Sales manager who kept putting enough obstacles in the way for me to walk away & buy from another Ford Dealer. If it hadn't of be for Lewis i would not have bought from Haynes & my feedback would have been a lot worse. The Lady who did the handover & the gentleman who did the test drive were also pleasant, as i would expect from a Main Dealer. Regarding the car, it was well presented with the couple of bonnet chips done, 3 new tyres & valeted nicely, plus I'm very happy with the car having covered 3000 miles since purchased "

25th July 2017 | Mr Kevin Chave

"I'd recommend Haynes Ford Maidstone to a friend because they a professional and courteous service."

25th July 2017 | Mrs Linda Wigley

"I'd definitely recommend Haynes Ford Maidstone because The salesmen friendly and happy to show me around ALL the cars in the rain, and e-mailed me a week later to see how i".m getting on with the car."

25th July 2017 | Mr George Young

"Haynes Ford Maidstone were helpful because answered everything asked and were very friendly. "

24th July 2017 | Mr Anthony May

"I'd recommend Haynes Ford Maidstone because they have knowledgeable staff who are helpful but not pushy."

24th July 2017 | Miss K

"The experience at Haynes Ford Maidstone was great because I had no issues during the process of buying the car and everything was explained from the salesman "

24th July 2017 | Mrs M

"Haynes Ford Maidstone staff were good because they were very polite,courteous and affable in so far as selling a vehicle was as important as knowing if you are happy with the vehicle and spoke to you like a person not just commission "

24th July 2017 | Mr Dave Garvey

"I'd recommend Haynes Ford Maidstone because the sales staff were knowledgeable, efficient, friendly, and personable. No pushy/brash sales people here. An all round first class service."

24th July 2017 | Mr Jon Warman

"I would not recommend Haynes Ford Maidstone because after care is shocking"

24th July 2017 | Mr Mark Agnew

"The experience at Haynes Ford Maidstone was great because the staff were very friendly &helpful"

24th July 2017 | Mr David Sim

"I'd recommend Haynes Ford Maidstone because service received was very good."

24th July 2017 | Mr Chris Bradshaw

"The staff at Haynes Ford Maidstone were good because Keith explained all my options in detail. Whilst I did not need finance it was helpful to look at all the options available. I didn't know about GAP insurance but I bought it after having it all explained. it's a good idea. They have a good selection of cars all with a warranty."

24th July 2017 | Mr Ken Rodgers

"I had a great experience at Haynes Ford Maidstone because of the service department. Always been very helpful during the visits."

24th July 2017 | Mr Leslie Long

"My experience at Haynes Ford Maidstone was positive because I was not pressured into a sale and was fully informed about my purchase "

24th July 2017 | Miss Sharon Newnham

"I have got many cars from Haynes and have been happy!"

22nd June 2017 | Mr Michael Goodyer

"My experience at Haynes Ford Maidstone was cracking because the array second hand cars available and the staff were more than happy to help."

28th May 2017 | Mr Stephen Joseph

"I was given excellent sales service by Lewis at Haynes Ford Maidstone. I am very happy with the car I purchased which was what I wanted and good value for money. "

28th May 2017 | Mr Cornish

"My experience at Haynes Ford Maidstone was positive because the young sales lady Niamh was very helpfull and took interest in us as a family including my children in conversations when discussing different cars we were looking at. She was not pushy at all which we liked and we were very impressed with her overall customer service which is lacking at many places now. We will return when we are in a position to Replace/ purchase another car. "

27th May 2017 | Mrs B

"I'd recommend Haynes Ford Maidstone because Niamh was very helpful"

25th May 2017 | Mr Paul Woolford

"Matt at Maidstone was brilliant. His non pushy helpful approach made me feel very comfortable and his knowledge of the car was brilliant. He has also swiftly sorting any issues I have had with my car and I'd happily buy from Maidstone again"

24th May 2017 | Mrs Lynzi Gilbert

Haynes Ford

Haynes Ford
ford

Haynes of Maidstone has been supplying Ford’s leading range of cars to retail and local customers for over 100 years, including a wide stock of used vehicles of all makes. A dedication to customer service underpins this business with full Ford authorized service facilities.

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97 of Haynes Ford customers who bought a vehicle would recommend them to a friend