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100 reviews of Hendy Ford Fareham

These reviews were collected by JudgeService.com, an independant car dealer review website.

100

Reviews of Hendy Ford Fareham

94

Overall satisfaction

97

Would recommend

"I'd recommend Hendy Ford Fareham because very helpful and lovely staff.. "

19th February 2018 | Mrs Kelly Hanby

"Our experience at Hendy Ford Fareham could have been better because a) it took three attempts by the paint sprayer to make good minor scuffs on the front bumper, b) the salesman was only interested in getting our money asap, it was nowhere near as pleasant as the first time we bought a car from this dealership, c) handover was pathetic, no explanation at all of the controls or electronic features or how to use them. Although we are now generally happy with the car the whole experience was not what we expected and it is extremely unlikely we shall go to this dealership again."

16th February 2018 | Mr Kenneth Brooks

"The experience at Hendy Ford Fareham was great because I have dealt with them over the last 6 years and they have never failed to deliver. I used to work closely with Steve French on displaying your cars in the Fareham Shopping Centre. Staff excellent."

16th February 2018 | Miss Helen Frost

"Hendy Ford Fareham were great because Steve was amazing. He helped answer all my questions and made the process of buying my car extremely relaxed. I would thoroughly recommend Ford Fareham and would give Steve full marks!! Thanks again."

12th February 2018 | Mr Daniel Colmer

"The experience at Hendy Ford Fareham was exceptional, all due to the Salesman 'Liam Carter' who realised that this was for the wife. After test driving different sized cars Liam went to extraordinary lengths to find a car with the specific specification required by us. Well done Liam."

11th February 2018 | Mr Miles

"I'd recommend Hendy Ford Fareham because its always very easy to use Ford, buying a car is not something I enjoy but it was completley painless experience"

11th February 2018 | Miss T

"Hendy Ford Fareham were great because friendly service helped us out with the actual car we were interested in"

8th February 2018 | Miss Tracey Adsett

"Hendy Ford Fareham were fantastic because very helpful and friendly stuff"

7th February 2018 | Mrs Deborah Willis

"I'd definitely recommend Hendy Ford Fareham to friends and family because from start to finish it was a very good experience. Also it was a relaxed atmosphere and friendly. In particular Barry Lane listened to all our requirements and sought out the perfect car for us and we are more than happy with the result."

6th February 2018 | Mr Philip Oriordan

"I'd suggest Hendy Ford Fareham to a friend because they do not force you into anything and are very helpful"

6th February 2018 | Miss Claire Branscombe

"I was happy with the service at Hendy Ford Fareham because , the cars on the forecourt had clear pricing and specification was clear. The young salesman Liam, was very friendly, seemed honest, and could not do enough to ensure customer satisfaction."

6th February 2018 | Mrs Rosalyn Smith

"I was pleased with Hendy Ford Fareham and would recommend them because when I got there the car I wanted was already sold but they were very helpful in finding me a car, which was actually better in my opinion and I am very happy with the service I received there."

6th February 2018 | Miss Laura Brockway

"Hendy Ford Fareham were great because Liam the salesperson was knowledgable but not pushy and was always in contact through the process. An asset to your company "

5th February 2018 | Mr Kenneth Overton

"I'd recommend Hendy Ford Fareham because I had a great deal and the salesman was very helpful"

26th January 2018 | Mrs Doreen Penny

"Hendy Ford Fareham were great because I got what I wanted at the right price"

26th January 2018 | Mr Michael Halliday

"Hendy Ford Fareham were fantastic because I found the car I wanted on the ford website which saved me a lot of time searching normally."

25th January 2018 | Mr Adrian Wright

"I have bought my last four cars from, and had them serviced by Hendy Ford Fareham. I have always been very satisfied with the quality of the work and the friendly, professional staff I have dealt with over the years."

24th January 2018 | Mr E

"Hendy Ford Fareham were fantastic because the salesman we dealt with was excellent in the way he explained everything but did not "oversell". The whole process was quick, efficient and painless""

24th January 2018 | Mr John Hawes

"Hendy Ford Fareham were fantastic because excellent and friendly sales service by a salesman who knows his stuff and has a fantastic knowledge of his cars. I have dealt with him before and will use him again as I can trust him to recommend a vehicle which suits my needs and I can be assured of the Hendy Ford service. "

23rd January 2018 | Mr Peter Hitchcock

"Hendy Ford Fareham were really helpful and I'd recommend them because I felt that everything was explained to me in full and I was given a good price for my car and Steve swash was a great person to do business with he was understanding and did all that I asked him to do. Fantastic service can't fault it."

23rd January 2018 | Mr John Blair

"Hendy Ford Fareham were really helpful and I'd recommend them because they come across as a family business not a nameless dealership"

14th January 2018 | Mr Tim Small

"I was happy with the service at Hendy Ford Fareham because it is somewhere where I enjoy dealing with. The product is always of a great standard. "

12th January 2018 | Mr D

"I'd recommend Hendy Ford Fareham to a friend because not only are they a reputable company, and sell excellent cars, the staff are extremely friendly. There is no forcing to purchase any one vehicle the way the transaction was conducted was brilliant. "

11th January 2018 | Mr Martin Chapman

"My experience at Hendy Ford Fareham could have been better because no one really communicated with each other and messages weren’t being passed on,always being told that someone would call me but no one did. Always had to call them as they wouldn’t get back to me and didn’t keep me up to date on things. They are quick enough to get you in and view cars but after that the customer service was bad. Very disappointed."

7th January 2018 | Mrs Helen P

"I'd endorse Hendy Ford Fareham because I was happy with my first purchase, how it was serviced so more than happy to buy my next car from the friendly people at Hendy's Fareham."

6th January 2018 | Mrs Allison Davies

"Hendy Ford Fareham were great because the staff were very friendly and helpful but mainly because it was a no pressure sale unlike many other car dealers. Would definitely recommend and use again."

6th January 2018 | Mrs Elaine Prior

"I would recommend Hendy Ford Fareham to friends and family because they were very friendly and helpful . Made it a good experience and were pleasant to our daughter as well . Nothing was too much trouble ."

6th January 2018 | Mrs Joanne Carter

"I'd definitely recommend Hendy Ford Fareham because liam carter was helpful and polite."

5th January 2018 | Mr Shaw

"Hendy Ford Fareham staff were good because they didn't give me any hassle and showed me what I required then left me to make any decisions"

5th January 2018 | Mrs B

"I would recommend Hendy Ford Fareham to friends and family because of my experience with a competent, efficient and friendly service"

3rd January 2018 | Mr B

"My experience at Hendy Ford Fareham was cracking because of ease of access to the showroom and the pleascent manner which I was delt with. I felt looked after before and after my purchase."

30th December 2017 | Miss Lisa Johnson

"My experience at Hendy Ford Fareham was cracking because they weren't pushy. They were very helpful and just pleasant to deal with."

28th December 2017 | Mrs Victoria Lacey

"I'd suggest Hendy Ford Fareham to a friend because it was quick and I found my ideal car for a great price!"

18th December 2017 | Mr James Lavery

"Hendy Ford Fareham were great because they were helpful and the sales person that sold me the car Liam Carter was very knowledgable and professional at all times. He was very straight down the middle, I would recommend to everyone my farther is an ex fords employee and said he will look to use Fareham next time too. 10 out of 10 for customer service and aftercare. "

17th December 2017 | Mr David Gardiner

"the experience at Hendy Ford Fareham was good because the approach and courtesy of the salesman was extremely good and the car we bought was not what we originally went into view but was the car we wanted as we owned and liked one of the same make for more than six years.earlier"

10th December 2017 | Mr Ellis W

"My experience at Hendy Ford Fareham was positive"

10th December 2017 | Mr Thomas Goad

"My experience at Hendy Ford Fareham was cracking because they were very friendly and explained everything in detail weren't too pushy a very personal service would definitely recommend."

9th December 2017 | Mr Caine Jerone

"Hendy Ford Fareham were really helpful and I'd recommend them because the whole process of buying a new car was made easier by the good customer service and help with finer details."

8th December 2017 | Miss Rebecca Williams

"Hendy Ford Fareham staff were good because Good attention and service"

6th December 2017 | Mrs G

"Great advice and service, trustworthy and reliable."

6th December 2017 | Mr Charlie M

"Hendy Ford Fareham were really helpful and I'd recommend them because excellent service"

27th November 2017 | Mrs Louise Mundell

"I was pleased with Hendy Ford Fareham and would recommend them because I have always had good service my sales person had gone on holiday for the handover and i felt the handover was rushed and did not feel confident dealing with another sales person as he gave the impression he was not bothered."

25th November 2017 | Mr David Bridden

"I was happy with the service at Hendy Ford Fareham because we have bought several vehicles in the past from Hendy and were always completely satisfied. Also we have dealt with Steve Swash in the past who hasvalways been helpful and reliable."

24th November 2017 | Mrs Carol France

"The experience at Hendy Ford Fareham was fantastic because the whole translation was smooth and simple "

22nd November 2017 | Mrs Rachel Reid

"I was happy with the service at Hendy Ford Fareham because I was given as much information as I needed.My test drives were excellent and nothing was too much trouble."

21st November 2017 | Miss Jenny Nott

"I had a great experience at Hendy Ford Fareham because the salesman was very knowledgeable and the hire purchase option seemed like the best option for me at the time knowing I am covered by Hendy's extended warranty has given me peace of mind. "

21st November 2017 | Mr G

"My experience at Hendy Ford Fareham was cracking because the sales team , especially Chris were so helpful. Not too pushy, always a good point, had a sense of humour and knew his stuff."

21st November 2017 | Mrs Cathy Webb

"I was happy with the service at Hendy Ford Fareham because they explained the car well and had many different payment types and made it affordable to me "

21st November 2017 | Mr Jake Poynter

"The staff at Hendy Ford Fareham were good because they were attentive we’re able to answer questions & deal with my enquries. They were prompt & efficient with their service"

21st November 2017 | Mrs Louise Aslett

"The experience at Hendy Ford Fareham was good because the whole process was very quick, the dealership made sure that the car was ready when I wanted it which didn't give them much time."

14th November 2017 | Mrs Julie Clark

"I'd endorse Hendy Ford Fareham because they are friendly, helpful and not too pushy "

13th November 2017 | Mrs Jane Ballard

"Hendy Ford Fareham were helpful because the salesperson Liam was very friendly and courteous. I saw the vehicle on their website and rang them to reserve the car. After paying a £200 deposit over the phone, I was able to visit the dealership 2 hours later and took the vehicle I wanted for a test drive with the salesperson I first spoke to, Liam. I confirmed to Liam I had been looking for a while for a Ford Edge Sport in this colour so I confirmed I wanted to go ahead and pay by cash. Liam went through the order with me patiently and thoroughly. This was on the Thursday and they had the car ready for me to pick up on the Saturday. 2 days I only had to wait!!! Perfect. Fab service from Liam and Hendy Ford Fareham."

11th November 2017 | Mrs T

"Hendy Ford Fareham staff were good because they were very thorough and professional (unlike the Chichester branch)"

4th November 2017 | Mr C

"My experience at Hendy Ford Fareham was cracking because I had fabulous service, great vehicle choice - a great positive experience - highly recommended "

4th November 2017 | Mrs Samantha S

"The staff at Hendy Ford Fareham were good because the salesman was very friendly and extremely able to explain the whole procedure of buying a Ford vehicle from the beginning"

2nd November 2017 | Mr Michael Morton

"The experience at Hendy Ford Fareham was great because I couldn't believe how enthusiastic and completely friendly Liam Carter was! His knowledge of everything mechanical and cars in general, especially Ford was exemplary. And then l found out that he was a fully trained apprentice-served Ford mechanic which showed. Who better to sell Fords than a Ford mechanic? Basically, when speaking to him, he knew the car inside out and that included everything, right up to date! With his attitude, l know that he provides the ability to actually become a friend. Now that from a used car dealer is most perplexing!?! Well done Lee! I love my new car!!!"

1st November 2017 | Mr Dennis Finch

"I'd recommend Herdy Ford Fareham to a friend because of the professionalism of the staff and the quality of service. If I live long enough to buy another car, it will most likely be from Ford Fareham again."

1st November 2017 | Mr Philip Dinsdale

"The experience at Hendy Ford Fareham was great because the staff were friendly and helpful without the hard sell found elsewhere, they couldn’t do enough to help which made buying a car from them a pleasure. I would totally recommend. Thank you."

1st November 2017 | Mr Gary Bird

"Hendy Ford Fareham were great because great service. No pressure to buy. Very professional salesman."

1st November 2017 | Mr Chris Boucher

"Hendy Ford Fareham staff were good because not pushy but very helpful. Found me the perfect car to suit my needs. Steve Swash is brilliant.. "

1st November 2017 | Mrs Carol Segar

"Hendy Ford Fareham were great because they listened to me, considered my needs and tailored my purchase to suit me."

26th October 2017 | Mr Kristopher Jamison

"I'd recommend Hendy Ford Fareham to a friend because Liam Carter's service and approach were exceptional"

26th October 2017 | Mr Patrick Braybrooke

"My experience at Hendy Ford Fareham was positive because the service provided was first class, our salesman Chris Charlton was excellent and very thorough. "

24th October 2017 | Mr Paul Hiscock

"I'd endorse Hendy Ford Fareham because good professional and friendly service"

23rd October 2017 | Mrs Karen Stubington

"The experience at Hendy Ford Fareham was good because very relaxed and professional experience "

23rd October 2017 | Mr George Smith

"I would not recommend Hendy Ford Fareham because I had an issue post sale, that I don't have the energy to pursue due to health condition. The car is different colour at the rear from between the doors backwards. Looks ok in most light in the wrong light looks awful. They were very unsympathetic I would never deal with them or recommend them to anyone. "

20th October 2017 | Mr Neville Ward

"Hendy Ford Fareham staff were good because nothing was too much trouble. The sale of the car was handled firstly by Charlie and we were then passed on to Liam Carter who handled the sale.. Liam was very friendly and courteous, and we were looked after very well. After all the paperwork was complete on the sale of the car, Charlie explained to us the advantage of taking out a GAP insurance which I am very pleased we did as it made us feel completely safe. "

17th October 2017 | Mrs Judy Weaver

"Steve was very helpful, courteous and professional. He found me a car that was exactly what I was looking for, and I'm very happy with it."

10th October 2017 | Ms F

"The staff at Hendy Ford Fareham were good because they brought in the vehicle from another branch and were helpful with every aspect of the purchase."

9th October 2017 | Mrs F

"Staff were good whole experience except the coffee was done well will recommend the sales team to others"

5th October 2017 | Mr John Burnett

"I'd endorse Hendy Ford Fareham because they are friendly and very straightforward"

5th October 2017 | Mr Malcolm Gordon

"I was very happy with the service I have received from the team at Fareham and would happily buy my next car from them "

4th October 2017 | Mr Brian Butcher

"I'd recommend Hendy Ford Fareham because they were great. Better than Chichester. Somewhat annoyed due to the slow progress of waiting for my money for my old vechicle. "

3rd October 2017 | Mr Harry Leverett

"My experience at Hendy Ford Fareham was positive because the sales person treated me very familiar and explained very clear very every option I had.Also as I have used them in the past I am very keen to come back in the future. Very profesional staff. "

3rd October 2017 | Mr Ludovic Schmidt

"Hendy Ford Fareham were great because Liam Carter was extremely friendly and helpful and replied to my emails promptly which was my preferred method of contact, all of my questions were answered and he made me feel at ease when I test drive the vehicle."

3rd October 2017 | Miss Josie Lewis

"Hendy Ford Fareham staff were good because They were very helpful"

2nd October 2017 | Mr Frederick Eyers

"The experience at Hendy Ford Fareham was fantastic because Chris is very helpful and helped us to buy our second vehicle. "

26th September 2017 | Mr John Karp

"My experience at Hendy Ford Fareham was positive because all my questions were answered, and service was excellent as usual"

26th September 2017 | Mr Mark Arnell

"The experience at Hendy Ford Fareham was great because it suited my age group! Everyone I met explained things clearly and carefully and patiently. This made me feel at ease. I can get in contact again if I need an explanation about anything."

24th September 2017 | Mrs Lesley Meechan

"Hendy Ford Fareham were great because the staff were friendly and helpful and the cars were clean and attractively displayed"

23rd September 2017 | Mrs Y

"The experience at Hendy Ford Fareham was good because I had purchased 3 previous cars from them. I contacted Steve Swash as I had dealt with him before asking him to look out for another car for me. Steve was very quick finding me another car even though it was at another dealership and arranged for the car to be brought to Fareham for me to view. Steve found the EcoSport for me and it fitted my needs perfectly. Steve as always delivered exceptional service and everything was explained fully from finance to the handover. I would definitely recommend Steve Swash to friends and family. Thanks again to Steve Swash and Hendy Ford Fareham. "

23rd September 2017 | Mrs Pauline Longman

"My experience at Hendy Ford Fareham was very good, young Lewis Thomas is very good with customers"

21st September 2017 | Mr George Neill

"I'd recommend Hendy Ford Fareham because Liam was brilliant! He made the whole process really easy and enjoyable and I would 100% recommend to go to him for anyone buying a car!"

16th September 2017 | Mr Edward Wilkinson

"Hendy Ford Fareham were great because Our Salesman Mr Steve Swash gave us excellent service and attention providing us with the car we wanted and fully explained all the cars technical details, finance regulations and additional benefits regarding scratch cover. The vehicle was in very god and clean condition with only one defect which was discovered aftwascollectingvthe vehicle vis. Poor telephone reception audio quality which has been reported and booked in for investigation / rectification."

16th September 2017 | Mr Paul Hitchcock

"Hendy Ford Fareham staff were good because , Simon listened to my request and acted upon it straight away, allowing us to take delivery within 1 day. Excellent service suited me perfectly."

15th September 2017 | Mr Gary Barber

"I'd definitely recommend Hendy Ford Fareham to friends and family because my experience was seemless "

13th September 2017 | Mr Michael Antell

"Hendy Ford Fareham were helpful because they sourced the car I wanted in the colour I wanted from another branch for me to view. "

12th September 2017 | Mr Lee

"I'd recommend Hendy Ford Fareham because of the outstanding service provided by Liam Carter salesman he helped me and provide the best deal that was suitable for me. "

10th September 2017 | Miss Sabrina R

"Hendy Ford Fareham were fantastic because the customer service was excellent"

9th September 2017 | Mrs Kim Johnson

"I'd recommend Hendy Ford Fareham to a friend because the staff are friendly and helpful ."

8th September 2017 | Mrs Pamela Williams

"Hendy Ford Fareham were good because they have polite staff, if a little forgetful. Just make sure that things that are promised to be done, are done before driving away."

7th September 2017 | Mr Andrew Silver

"I'd recommend Hendy Ford Fareham to anyone because the experience was very professional & helpful indeed "

7th September 2017 | Mrs Kimberley Strevens

"Hendy Ford Fareham service was fantastic with no pressure selling tactics just helpful and informative information. I would have no hesitation buying from them again in the future or with recommending them to a friend. "

7th September 2017 | Mr Michael H

"I would recommend Hendy Ford Fareham to friends and family because I am completely satisfied with every aspect of the purchase of the car. I telephoned first to enquire if a vehicle to my specification and budget was available. I spoke to Liam. I was informed about a car that was perfect. I took the car for a test drive. Liam kindly pointed out all the features and explained, clearly and concisely, how to use the features I was unfamiliar with. I really liked the car. I completed the paperwork, which was easy to understand and there was not a great deal of this paperwork. The car was ready to collect, taxed, valeted, with a valid MOT certificate and service, within 48 hours of visiting Hendy. Liam phoned me a few days later to ensure I was happy with the car. I have also phoned him to clarify how to use certain features. Liam explained it clearly and thoroughly. Liam is extremely knowledgeable, very professional, helpful, thorough, friendly and patient. We have bought several cars through Hendy Fareham and will always return there in the future. We also get our vehicles serviced and MOT'd at Hendy. "

7th September 2017 | Mrs Vicki Cuff

"I was happy with the service at Hendy Ford Fareham because it was friendly proactive and professional"

26th August 2017 | Mr J

"The experience at Hendy Ford Fareham was good because i got a good car "

26th August 2017 | Mr J

"Hendy Ford Fareham were great because Liam is a great sales team member fully explained and very helpfull. Although a phone call to check things with me meant I found a few snaggy things which I sorted but shouldn't of found "

25th August 2017 | Mr Christopher Werrin

"My experience at Hendy Ford Fareham was positive because the staff were so helpful and friendly. Gave me a good price for me car. Will definitely go back"

23rd August 2017 | Mr Barry Clements

"I'd definitely recommend Hendy Ford Fareham because the salesman Lewis Thomas was very knowledgeable and very helpful with finding the right vehicle for me, a pleasure to deal with "

22nd August 2017 | Mrs Stella Thomas

"My experience at Hendy Ford Fareham was memorable because the salesman who looked after us who's name was Lewis Thomas was very helpful."

22nd August 2017 | Mrs Maureen Noyce

Hendy Ford Fareham

Hendy Ford Fareham
ford

Without travelling far, Hendy has come a long way from the small bicycle repair shop opened in Whitchurch in 1859. Today, the Group has in excess of twenty premises stretching across southern England from Devon to West Sussex, housing over 550 staff and handling between them over £200m worth of business.

Hendy holds Ford, Mazda, Kia and Honda franchises, plus Ford and Iveco van and truck franchises. The company handles all aspects including sales, servicing, parts, hire, accident repairs and Rapid Fit centres. Specialist operations include Liquid Petroleum Gas conversions, engine dynamometer testing, fuel injection testing and repairs, as well as engine sales to the construction and marine industries.

44 Vehicles

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97 of Hendy Ford Fareham customers who bought a vehicle would recommend them to a friend