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These reviews were collected by JudgeService.com, an independant car dealer review website.
"I'd recommend Hendy Ford Fareham because very helpful and lovely staff.. "
"Our experience at Hendy Ford Fareham could have been better because a) it took three attempts by the paint sprayer to make good minor scuffs on the front bumper, b) the salesman was only interested in getting our money asap, it was nowhere near as pleasant as the first time we bought a car from this dealership, c) handover was pathetic, no explanation at all of the controls or electronic features or how to use them. Although we are now generally happy with the car the whole experience was not what we expected and it is extremely unlikely we shall go to this dealership again."
"The experience at Hendy Ford Fareham was great because I have dealt with them over the last 6 years and they have never failed to deliver. I used to work closely with Steve French on displaying your cars in the Fareham Shopping Centre. Staff excellent."
"Hendy Ford Fareham were great because Steve was amazing. He helped answer all my questions and made the process of buying my car extremely relaxed. I would thoroughly recommend Ford Fareham and would give Steve full marks!! Thanks again."
"The experience at Hendy Ford Fareham was exceptional, all due to the Salesman 'Liam Carter' who realised that this was for the wife. After test driving different sized cars Liam went to extraordinary lengths to find a car with the specific specification required by us. Well done Liam."
"I'd recommend Hendy Ford Fareham because its always very easy to use Ford, buying a car is not something I enjoy but it was completley painless experience"
"Hendy Ford Fareham were great because friendly service helped us out with the actual car we were interested in"
"Hendy Ford Fareham were fantastic because very helpful and friendly stuff"
"I'd definitely recommend Hendy Ford Fareham to friends and family because from start to finish it was a very good experience. Also it was a relaxed atmosphere and friendly. In particular Barry Lane listened to all our requirements and sought out the perfect car for us and we are more than happy with the result."
"I'd suggest Hendy Ford Fareham to a friend because they do not force you into anything and are very helpful"
"I was happy with the service at Hendy Ford Fareham because , the cars on the forecourt had clear pricing and specification was clear. The young salesman Liam, was very friendly, seemed honest, and could not do enough to ensure customer satisfaction."
"I was pleased with Hendy Ford Fareham and would recommend them because when I got there the car I wanted was already sold but they were very helpful in finding me a car, which was actually better in my opinion and I am very happy with the service I received there."
"Hendy Ford Fareham were great because Liam the salesperson was knowledgable but not pushy and was always in contact through the process. An asset to your company "
"I'd recommend Hendy Ford Fareham because I had a great deal and the salesman was very helpful"
"Hendy Ford Fareham were great because I got what I wanted at the right price"
"Hendy Ford Fareham were fantastic because I found the car I wanted on the ford website which saved me a lot of time searching normally."
"I have bought my last four cars from, and had them serviced by Hendy Ford Fareham. I have always been very satisfied with the quality of the work and the friendly, professional staff I have dealt with over the years."
"Hendy Ford Fareham were fantastic because the salesman we dealt with was excellent in the way he explained everything but did not "oversell". The whole process was quick, efficient and painless""
"Hendy Ford Fareham were fantastic because excellent and friendly sales service by a salesman who knows his stuff and has a fantastic knowledge of his cars. I have dealt with him before and will use him again as I can trust him to recommend a vehicle which suits my needs and I can be assured of the Hendy Ford service. "
"Hendy Ford Fareham were really helpful and I'd recommend them because I felt that everything was explained to me in full and I was given a good price for my car and Steve swash was a great person to do business with he was understanding and did all that I asked him to do. Fantastic service can't fault it."
"Hendy Ford Fareham were really helpful and I'd recommend them because they come across as a family business not a nameless dealership"
"I was happy with the service at Hendy Ford Fareham because it is somewhere where I enjoy dealing with. The product is always of a great standard. "
"I'd recommend Hendy Ford Fareham to a friend because not only are they a reputable company, and sell excellent cars, the staff are extremely friendly. There is no forcing to purchase any one vehicle the way the transaction was conducted was brilliant. "
"My experience at Hendy Ford Fareham could have been better because no one really communicated with each other and messages weren’t being passed on,always being told that someone would call me but no one did. Always had to call them as they wouldn’t get back to me and didn’t keep me up to date on things. They are quick enough to get you in and view cars but after that the customer service was bad. Very disappointed."
"I'd endorse Hendy Ford Fareham because I was happy with my first purchase, how it was serviced so more than happy to buy my next car from the friendly people at Hendy's Fareham."
"Hendy Ford Fareham were great because the staff were very friendly and helpful but mainly because it was a no pressure sale unlike many other car dealers. Would definitely recommend and use again."
"I would recommend Hendy Ford Fareham to friends and family because they were very friendly and helpful . Made it a good experience and were pleasant to our daughter as well . Nothing was too much trouble ."
"I'd definitely recommend Hendy Ford Fareham because liam carter was helpful and polite."
"Hendy Ford Fareham staff were good because they didn't give me any hassle and showed me what I required then left me to make any decisions"
"I would recommend Hendy Ford Fareham to friends and family because of my experience with a competent, efficient and friendly service"
"My experience at Hendy Ford Fareham was cracking because of ease of access to the showroom and the pleascent manner which I was delt with. I felt looked after before and after my purchase."
"My experience at Hendy Ford Fareham was cracking because they weren't pushy. They were very helpful and just pleasant to deal with."
"I'd suggest Hendy Ford Fareham to a friend because it was quick and I found my ideal car for a great price!"
"Hendy Ford Fareham were great because they were helpful and the sales person that sold me the car Liam Carter was very knowledgable and professional at all times. He was very straight down the middle, I would recommend to everyone my farther is an ex fords employee and said he will look to use Fareham next time too. 10 out of 10 for customer service and aftercare. "
"the experience at Hendy Ford Fareham was good because the approach and courtesy of the salesman was extremely good and the car we bought was not what we originally went into view but was the car we wanted as we owned and liked one of the same make for more than six years.earlier"
"My experience at Hendy Ford Fareham was positive"
"My experience at Hendy Ford Fareham was cracking because they were very friendly and explained everything in detail weren't too pushy a very personal service would definitely recommend."
"Hendy Ford Fareham were really helpful and I'd recommend them because the whole process of buying a new car was made easier by the good customer service and help with finer details."
"Hendy Ford Fareham staff were good because Good attention and service"
"Great advice and service, trustworthy and reliable."
"Hendy Ford Fareham were really helpful and I'd recommend them because excellent service"
"I was pleased with Hendy Ford Fareham and would recommend them because I have always had good service my sales person had gone on holiday for the handover and i felt the handover was rushed and did not feel confident dealing with another sales person as he gave the impression he was not bothered."
"I was happy with the service at Hendy Ford Fareham because we have bought several vehicles in the past from Hendy and were always completely satisfied. Also we have dealt with Steve Swash in the past who hasvalways been helpful and reliable."
"The experience at Hendy Ford Fareham was fantastic because the whole translation was smooth and simple "
"I was happy with the service at Hendy Ford Fareham because I was given as much information as I needed.My test drives were excellent and nothing was too much trouble."
"I had a great experience at Hendy Ford Fareham because the salesman was very knowledgeable and the hire purchase option seemed like the best option for me at the time knowing I am covered by Hendy's extended warranty has given me peace of mind. "
"My experience at Hendy Ford Fareham was cracking because the sales team , especially Chris were so helpful. Not too pushy, always a good point, had a sense of humour and knew his stuff."
"I was happy with the service at Hendy Ford Fareham because they explained the car well and had many different payment types and made it affordable to me "
"The staff at Hendy Ford Fareham were good because they were attentive we’re able to answer questions & deal with my enquries. They were prompt & efficient with their service"
"The experience at Hendy Ford Fareham was good because the whole process was very quick, the dealership made sure that the car was ready when I wanted it which didn't give them much time."
"I'd endorse Hendy Ford Fareham because they are friendly, helpful and not too pushy "
"Hendy Ford Fareham were helpful because the salesperson Liam was very friendly and courteous. I saw the vehicle on their website and rang them to reserve the car. After paying a £200 deposit over the phone, I was able to visit the dealership 2 hours later and took the vehicle I wanted for a test drive with the salesperson I first spoke to, Liam. I confirmed to Liam I had been looking for a while for a Ford Edge Sport in this colour so I confirmed I wanted to go ahead and pay by cash. Liam went through the order with me patiently and thoroughly. This was on the Thursday and they had the car ready for me to pick up on the Saturday. 2 days I only had to wait!!! Perfect. Fab service from Liam and Hendy Ford Fareham."
"Hendy Ford Fareham staff were good because they were very thorough and professional (unlike the Chichester branch)"
"My experience at Hendy Ford Fareham was cracking because I had fabulous service, great vehicle choice - a great positive experience - highly recommended "
"The staff at Hendy Ford Fareham were good because the salesman was very friendly and extremely able to explain the whole procedure of buying a Ford vehicle from the beginning"
"The experience at Hendy Ford Fareham was great because I couldn't believe how enthusiastic and completely friendly Liam Carter was! His knowledge of everything mechanical and cars in general, especially Ford was exemplary. And then l found out that he was a fully trained apprentice-served Ford mechanic which showed. Who better to sell Fords than a Ford mechanic? Basically, when speaking to him, he knew the car inside out and that included everything, right up to date! With his attitude, l know that he provides the ability to actually become a friend. Now that from a used car dealer is most perplexing!?! Well done Lee! I love my new car!!!"
"I'd recommend Herdy Ford Fareham to a friend because of the professionalism of the staff and the quality of service. If I live long enough to buy another car, it will most likely be from Ford Fareham again."
"The experience at Hendy Ford Fareham was great because the staff were friendly and helpful without the hard sell found elsewhere, they couldn’t do enough to help which made buying a car from them a pleasure. I would totally recommend. Thank you."
"Hendy Ford Fareham were great because great service. No pressure to buy. Very professional salesman."
"Hendy Ford Fareham staff were good because not pushy but very helpful. Found me the perfect car to suit my needs. Steve Swash is brilliant.. "
"Hendy Ford Fareham were great because they listened to me, considered my needs and tailored my purchase to suit me."
"I'd recommend Hendy Ford Fareham to a friend because Liam Carter's service and approach were exceptional"
"My experience at Hendy Ford Fareham was positive because the service provided was first class, our salesman Chris Charlton was excellent and very thorough. "
"I'd endorse Hendy Ford Fareham because good professional and friendly service"
"The experience at Hendy Ford Fareham was good because very relaxed and professional experience "
"I would not recommend Hendy Ford Fareham because I had an issue post sale, that I don't have the energy to pursue due to health condition. The car is different colour at the rear from between the doors backwards. Looks ok in most light in the wrong light looks awful. They were very unsympathetic I would never deal with them or recommend them to anyone. "
"Hendy Ford Fareham staff were good because nothing was too much trouble. The sale of the car was handled firstly by Charlie and we were then passed on to Liam Carter who handled the sale.. Liam was very friendly and courteous, and we were looked after very well. After all the paperwork was complete on the sale of the car, Charlie explained to us the advantage of taking out a GAP insurance which I am very pleased we did as it made us feel completely safe. "
"Steve was very helpful, courteous and professional. He found me a car that was exactly what I was looking for, and I'm very happy with it."
"The staff at Hendy Ford Fareham were good because they brought in the vehicle from another branch and were helpful with every aspect of the purchase."
"Staff were good whole experience except the coffee was done well will recommend the sales team to others"
"I'd endorse Hendy Ford Fareham because they are friendly and very straightforward"
"I was very happy with the service I have received from the team at Fareham and would happily buy my next car from them "
"I'd recommend Hendy Ford Fareham because they were great. Better than Chichester. Somewhat annoyed due to the slow progress of waiting for my money for my old vechicle. "
"My experience at Hendy Ford Fareham was positive because the sales person treated me very familiar and explained very clear very every option I had.Also as I have used them in the past I am very keen to come back in the future. Very profesional staff. "
"Hendy Ford Fareham were great because Liam Carter was extremely friendly and helpful and replied to my emails promptly which was my preferred method of contact, all of my questions were answered and he made me feel at ease when I test drive the vehicle."
"Hendy Ford Fareham staff were good because They were very helpful"
"The experience at Hendy Ford Fareham was fantastic because Chris is very helpful and helped us to buy our second vehicle. "
"My experience at Hendy Ford Fareham was positive because all my questions were answered, and service was excellent as usual"
"The experience at Hendy Ford Fareham was great because it suited my age group! Everyone I met explained things clearly and carefully and patiently. This made me feel at ease. I can get in contact again if I need an explanation about anything."
"Hendy Ford Fareham were great because the staff were friendly and helpful and the cars were clean and attractively displayed"
"The experience at Hendy Ford Fareham was good because I had purchased 3 previous cars from them. I contacted Steve Swash as I had dealt with him before asking him to look out for another car for me. Steve was very quick finding me another car even though it was at another dealership and arranged for the car to be brought to Fareham for me to view. Steve found the EcoSport for me and it fitted my needs perfectly. Steve as always delivered exceptional service and everything was explained fully from finance to the handover. I would definitely recommend Steve Swash to friends and family. Thanks again to Steve Swash and Hendy Ford Fareham. "
"My experience at Hendy Ford Fareham was very good, young Lewis Thomas is very good with customers"
"I'd recommend Hendy Ford Fareham because Liam was brilliant! He made the whole process really easy and enjoyable and I would 100% recommend to go to him for anyone buying a car!"
"Hendy Ford Fareham were great because Our Salesman Mr Steve Swash gave us excellent service and attention providing us with the car we wanted and fully explained all the cars technical details, finance regulations and additional benefits regarding scratch cover. The vehicle was in very god and clean condition with only one defect which was discovered aftwascollectingvthe vehicle vis. Poor telephone reception audio quality which has been reported and booked in for investigation / rectification."
"Hendy Ford Fareham staff were good because , Simon listened to my request and acted upon it straight away, allowing us to take delivery within 1 day. Excellent service suited me perfectly."
"I'd definitely recommend Hendy Ford Fareham to friends and family because my experience was seemless "
"Hendy Ford Fareham were helpful because they sourced the car I wanted in the colour I wanted from another branch for me to view. "
"I'd recommend Hendy Ford Fareham because of the outstanding service provided by Liam Carter salesman he helped me and provide the best deal that was suitable for me. "
"Hendy Ford Fareham were fantastic because the customer service was excellent"
"I'd recommend Hendy Ford Fareham to a friend because the staff are friendly and helpful ."
"Hendy Ford Fareham were good because they have polite staff, if a little forgetful. Just make sure that things that are promised to be done, are done before driving away."
"I'd recommend Hendy Ford Fareham to anyone because the experience was very professional & helpful indeed "
"Hendy Ford Fareham service was fantastic with no pressure selling tactics just helpful and informative information. I would have no hesitation buying from them again in the future or with recommending them to a friend. "
"I would recommend Hendy Ford Fareham to friends and family because I am completely satisfied with every aspect of the purchase of the car. I telephoned first to enquire if a vehicle to my specification and budget was available. I spoke to Liam. I was informed about a car that was perfect. I took the car for a test drive. Liam kindly pointed out all the features and explained, clearly and concisely, how to use the features I was unfamiliar with. I really liked the car. I completed the paperwork, which was easy to understand and there was not a great deal of this paperwork. The car was ready to collect, taxed, valeted, with a valid MOT certificate and service, within 48 hours of visiting Hendy. Liam phoned me a few days later to ensure I was happy with the car. I have also phoned him to clarify how to use certain features. Liam explained it clearly and thoroughly. Liam is extremely knowledgeable, very professional, helpful, thorough, friendly and patient. We have bought several cars through Hendy Fareham and will always return there in the future. We also get our vehicles serviced and MOT'd at Hendy. "
"I was happy with the service at Hendy Ford Fareham because it was friendly proactive and professional"
"The experience at Hendy Ford Fareham was good because i got a good car "
"Hendy Ford Fareham were great because Liam is a great sales team member fully explained and very helpfull. Although a phone call to check things with me meant I found a few snaggy things which I sorted but shouldn't of found "
"My experience at Hendy Ford Fareham was positive because the staff were so helpful and friendly. Gave me a good price for me car. Will definitely go back"
"I'd definitely recommend Hendy Ford Fareham because the salesman Lewis Thomas was very knowledgeable and very helpful with finding the right vehicle for me, a pleasure to deal with "
"My experience at Hendy Ford Fareham was memorable because the salesman who looked after us who's name was Lewis Thomas was very helpful."