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100 reviews of Holdcroft Honda Cobridge – Stoke-On-Trent

These reviews were collected by JudgeService.com, an independant car dealer review website.

100

Reviews of Holdcroft Honda Cobridge – Stoke-On-Trent

91

Overall satisfaction

94

Would recommend

"I would recommend Holdcroft Honda Cobridge to friends and family, but would warn them about the pressure to take gap insurance that I found too strong."

23rd January 2018 | Mr J Van Schijndel

"Made really welcome when walked through the door, very friendly, no sales pressure, special thanks to Leon."

19th January 2018 | Mrs A Spruce

"Holdcroft Honda Cobridge were great because a very professional yet friendly approach. "

18th January 2018 | Mrs B Ralph

"Holdcroft Honda Cobridge staff were good because i DID HAVE TO REMIND THEM OVER A COUPLE OF ISSUES BUT AFTER i WAS VERYSATISFIED"

18th January 2018 | Mr J O

"I'd recommend Holdcroft Honda Cobridge to anyone because it was such an easy process "

15th January 2018 | Mr D Thomson

"My experience at Holdcroft Honda Cobridge was memorable because it is local to me and was the first place I visited to see what was available as a used car . I didn’t have to look anywhere else as I got the car and finance that I needed straight away. Pleasant and polite staff and lovely showroom..excellent service all round. Thank you "

8th January 2018 | Ms A Wilson

"The staff at Holdcroft Honda Cobridge were good because they were extremely pleasant and easy to speak to. They understood my situation at the time and were prepared to give me chance to get things sorted. They really bent over backwards to get me back on the road "

5th January 2018 | Miss E Shenton

"I'd definitely recommend Holdcroft Honda Cobridge because they are professional and welcoming."

4th January 2018 | Mr R Fields

"I'd endorse Holdcroft Honda Cobridge because their sales staff are not too pushy and explain all in detail"

3rd January 2018 | Mr A Coleman

"I'd recommend because the service is quick, complete, well explained by a very friendly staff, with no pressure to buy. You can look, ask questions and decide before sitting down and getting the complete low down. Plus even the managers fetch you a coffee when requested lol. Great experience.."

2nd January 2018 | Mr G Parsons

"I'd endorse Holdcroft Honda Cobridge because staff were verý friendly and helpful with a no pressure approach i found. I felt at ease and was looked after."

19th December 2017 | Mr R Redmond

"The experience at Holdcroft Honda Cobridge was great because no hassle no pressure just genuine nice people "

19th December 2017 | Mr H Scott

"I'd definitely recommend Holdcroft Honda Cobridge because the staff were very friendly, interested and knowledgable."

12th December 2017 | Mrs R Fearns

"Holdcroft Honda Cobridge were helpful because totally professional and very helpfull "

6th December 2017 | Mr G Booth

"I was pleased with Holdcroft Honda Cobridge and would recommend them. They weren't pushy and Steve Hancock was totally professional throughout "

5th December 2017 | Mr M Davies

"The experience at Holdcroft Honda Cobridge was great because i have dealt with Holdcroft Honda many times and always had good service would recommend this dealership. Special thanks to Steve Hancock and Anthony Cox."

1st December 2017 | Mr & Mrs T

"Could not find anything wrong, very pleased with service."

30th November 2017 | Mrs A Massey

"Holdcroft Honda Cobridge were great because they were not pressurising me and made me feel valued. Explained everything to me and were very fair. "

27th November 2017 | Mr S Southern

"My experience at Holdcroft Honda Cobridge was good as we are a regular customer as my parents have always had cars from Honda, therefore I’ve always had in mind getting a Honda "

27th November 2017 | Miss P Pearce

"I'd recommend Holdcroft Honda Cobridge to anyone because OF THE QUALITY OF SERVICE FROM THE STAFF."

27th November 2017 | Mr D McNab

"Holdcroft Honda Cobridge staff were good because they weren't too pushy and were prepared to negotiate. Also helpful re delivery. A couple of the jobs they said would be done to the cars haven't, but I am sure we will get it sorted."

21st November 2017 | Mrs Chandler

"I'd definitely recommend Holdcroft Honda Cobridge to friends and family because the salesman was very helpful and honest and I was able to get my dream car!"

21st November 2017 | Miss Warner

"I'd endorse Holdcroft Honda Cobridge because the service is good, the product is good and so far all is going well with the car I bought. Time will be the real test on the product."

20th November 2017 | Mr B Singleton

"My experience at Holdcroft Honda Cobridge was memorable because of the sale's staff."

20th November 2017 | Mr N Perrins

"I have always been happy with my with my last Honda Civic Sport. It has been so reliable, failed once the battery had give up. I hope the Honda Jazz does me proud."

15th November 2017 | Mr C Warren

"I would not recommend Holdcroft Honda Cobridge because we were cash buyers and were persuaded to take finance as this being offered as the best way to get a good deal. i.e. pay up in full after 3 months(min time ) and we would get 2 free services and 3 years breakdown cover. We were told the interest over 3 months would be much less than the services and breakdown would cost. We also asked for a trade-in price and non trade in price. We were told there was no deal to be done on the non trade in and infact we would have to pay extra for mats and a spare tyre, which on our last Honda purchase (new) from Stuart Graham was included. This seems like extreme penny pinching and leaves us still feeling disgruntled 2 weeks later. An umbrella was thrown in as a consolation. We really wish we had not purchased the car as a lot of the pleasure of owning a new car has been lost. "

10th November 2017 | Mr I Buckley

"My experience at Holdcroft Honda Cobridge was positive because I found every thing simple and understantable. I feel more safe to buy from showroom. "

7th November 2017 | Mr S Jacob

"Holdcroft Honda Cobridge staff were good because they are very friendly, explain everything clearly and seem very happy in their jobs."

6th November 2017 | Mrs S Faulke

"My experience at Holdcroft Honda Cobridge could have been better if the advert on the approved Honda site had quoted the correct millage. I was also told the wrong millage of the vehicle during the telephone conversations when I bought the vehicle, I was not told about marks on the passengers door until I had I travelled down to collect the car, the bodywork under the driver side rear wheel arch is damaged and after 2 weeks I am still waiting for the 2nd key to be delivered by recorded post as promised (I really need the keys to be despatched asap). I was very happy with the information and service given by Holdcroft Honda on the telephone so I paid, in cash, for the car the day before I flew down to collect it. I think that any defects, however minor, should have been pointed out before I paid and travelled. "

6th November 2017 | Mr D Lyall

"The experience at Holdcroft Honda Cobridge was good because it was as it should be."

4th November 2017 | Mr G Crook

"I'd recommend Holdcroft Honda Cobridge because they were so professional yet managed to remain friendly and approachable too."

3rd November 2017 | Mrs K MacKenzie-Haverson

"The experience at Holdcroft Honda Cobridge was good because the team share the passion I have for Honda and are all clued up and know their stuff. They were on my level and covered everything I would expect plus more. I will definately be going back and trading up for the new type r in the future. A credit to the brand. "

30th October 2017 | Mr M Duffy

"Holdcroft Honda Cobridge staff were good because listened and delivered "

26th October 2017 | Mr J Wilson

"I'd recommend Holdcroft Honda Cobridge to anyone because they have a fantastic range of vehicles, staff are very knowledgeable and they go the extra mile to accommodate what you are looking for."

26th October 2017 | Mrs F James

"My experience at Holdcroft Honda Cobridge was memorable because Nick, Simon and the team were first class. Nick was brilliant throughout the whole process, he and the staff were extremely helpful. I'm very pleased with the car and the care package as a whole. I drove away feeling completely "looked after". They're a credit to Holdcroft."

23rd October 2017 | Mr D Ryder

"Steve the salesman was a very personable guy. Good price on the car. "

19th October 2017 | Mr N Kemp

"I'd suggest Holdcroft Honda Cobridge to a friend because I had a very good part exchange deal and the car I bought was a good price and the service from salesman Steve was excellent,other staff were also very polite and friendly "

17th October 2017 | Mrs D Bell

"I'd recommend Holdcroft Honda Cobridge because I talked my mum in to buying her first Honda from there - Honda Civic. She now has a CRZ and loves the car and the service she gets from Honda. Having changed to Honda recently, I always knew they were good cars but the staff do not rely on that for sales, they go the extra mile to make sure to make sure that you have the car you want, at a good price and most importantly find the right finance package for you."

6th October 2017 | Mrs S Beckett-Davies

"The experience at Holdcroft Honda Cobridge was fantastic because they explained everything in a way we understood and went through everything step by step "

5th October 2017 | Ms C Wagstaff

"Holdcroft Honda Cobridge were great because there always great . We always buy from here ."

5th October 2017 | Mr J Carr

"I'd recommend Holdcroft Honda Cobridge because it was a no pressure easy process "

4th October 2017 | Mr P S

"Holdcroft Honda Cobridge were helpful because they found me a car that I wanted."

28th September 2017 | Mr A Barnsley

"The experience at Holdcroft Honda Cobridge was fantastic because it was businesslike and speedily transacted - one hour"

22nd September 2017 | Mr G Bartlett

"I was pleased with Holdcroft Honda Cobridge and would recommend them because the service was first class"

14th September 2017 | Mr O Kelly

"I had a great experience at Holdcroft Honda Cobridge because: They made it clear they wanted my business, and wanted my business. I am certain that having GOT my business, they will work hard to keep it, now and into the future."

14th September 2017 | Mr Wiseman

"The experience at Holdcroft Honda Cobridge was good because the staff were very friendly and helpful without being too pushy and have explained all the extras on the car really well I've arranged to go back and someone is going to take me out to show me the cruise control properly overall a very pleasant buying experience"

12th September 2017 | Miss L Watson

"The staff at Holdcroft Honda Cobridge were good because They are all very professional and are always doing what's best for the customer,for instance making sure you get the correct car for your needs and that the price is competitive with others"

11th September 2017 | Mr K Davis

"Holdcroft Honda Cobridge were fantastic because the staff very helpful, not pushy, couldn't do enough for us."

11th September 2017 | Mr S Graham

"Holdcroft Honda Cobridge were fantastic because all seemed straight forward and no effort."

11th September 2017 | Mr O

"I'd suggest Holdcroft Honda Cobridge to a friend because the salesman was very friendly and helpful and completley catered to my needs. "

11th September 2017 | Miss S Haughton

"Holdcroft Honda Cobridge were great because the sales staff were very helpful and friendly and explained the other products (GAP Cosmetic repair etc) very well"

3rd September 2017 | Mr R Stevens

"I'd definitely recommend Holdcroft Honda Cobridge to friends and family because of the sales service we receive each time,. John is a genuine individual that always goes that extra bit "

29th August 2017 | Mrs N Jefferies

"I had a great experience at Holdcroft Honda Cobridge because they are very friendly and approachable, deal with any enquires very fast. Phone calls answered and don't delay in calling back if needs be. I'm very happy. Cups of coffee is a bonus "

21st August 2017 | Mrs J Scragg

"Holdcroft Honda Cobridge were great because the sales men were not pushy and left you alone till you asked for help. "

14th August 2017 | Ms C Powell

"My experience at Holdcroft Honda Cobridge was memorable because out of all of the cars I have bought in my life the experience at Holdcroft Honda was superb. The salesman knew his job, and was very professional and courteous. The handover was very well done as well, which impressed me. At most garages I have used in the past once they have the money their level of interest in the customer withers, whilst the salesman at Holdcroft was very helpful until the moment I drove away. I would definitely use Holdcroft again when I upgrade in a few years."

14th August 2017 | Mr S John

"Holdcroft Honda Cobridge staff were good because we were dealt with in a friendly professional manner."

14th August 2017 | Mr S Clark

"I would not recommend Holdcroft Honda Cobridge because having purchased with cash I must add.... there were no car mats supplied with the car!.I cannot believe that honda sell cars without car mats.I was offered a new set to purchase approx £70.00 but I think that paying £12500 cash was quite enough! I am to say the least very dissappointed and will think twice before returning to purchase another car!!!!"

11th August 2017 | Mr P Shaw

"I was happy with the service at Holdcroft Honda Cobridge because the staff are cheerful and very helpful. "

9th August 2017 | Mr M Hill

"I'd definitely recommend Holdcroft Honda Cobridge because the friendliness and knowledge of the sales people, along with brillian facilitities, this is our 4th car from this dealer... "

9th August 2017 | Mrs J Donaldson

"The experience at Holdcroft Honda Cobridge was great because all staff were friendly, explained things well and answered any questions."

8th August 2017 | Miss C Roberts

"The experience at Holdcroft Honda Cobridge was good because the staff were very friendly, helpful and listened to what I had to say. There was no messing around and when I had questions for them, they were happy to answer then and explain more than once so I completely understood what was happening."

8th August 2017 | Miss Hunt

"The staff at Holdcroft Honda Cobridge were good because they were eager to please"

7th August 2017 | Mr J Price

"They were happy to source a car which was not immediately available, and only took it further when they knew it was a good example. All of the services and warranties are also available with the car which was surprising given the age of it, and to drive the car is brilliant"

6th August 2017 | Mr D Smith

"I'd definitely recommend Holdcroft Honda Cobridge because the staff are always pleasant and courteous. They understand my preferences as to the model of car I am looking for and always maintain an interest in me and my choices of vehicle. Nothing is too much trouble, overall all the staff are happy and pleasant towards me and my wife."

6th August 2017 | Mr R Malkin

"I'd recommend Holdcroft Honda Cobridge because .Everything was explained clearly about the car and the choice of finance but I did not take up as preferred to pay cash. I will be Back to Honda when I have my next car. "

5th August 2017 | Mr C Lambeth

"The experience at Holdcroft Honda Cobridge was fantastic because John was very knowledgeable, professional and pleasant. "

5th August 2017 | Mrs J Holford

"I'd recommend Holdcroft Honda Cobridge because I appreciate the reliability of the vehicles, the style, the look and the technology behind the build."

4th August 2017 | Mr S Condliffe

"Holdcroft Honda Cobridge were helpful because of the customer service by Mr Davis throughout the process of viewing/purchase/handover"

4th August 2017 | Miss R Kirkham

"The staff at Holdcroft Honda Cobridge were good because they were friendly without being pushy, their knowledge of their products was absolute and any questions were answered courteously and with patience. Overall an excellent experience."

2nd August 2017 | Mrs J Price

"My experience at Holdcroft Honda Cobridge was positive because everyone was very helpful and not pushy and answered all my queries satisfactorily"

1st August 2017 | Mrs D Waller

"Holdcroft Honda Cobridge staff were good because they were friendly and helpful"

1st August 2017 | Mrs H Dalton

"I'd definitely recommend Holdcroft Honda Cobridge to friends and family because their customer service is excellent both myself and my wife would purchase a vehicle from Holdcroft Honda in the future"

1st August 2017 | Mr B Fryer

"Holdcroft Honda Cobridge staff were good because very knowledgeable on all HONDA cars and very friendly "

1st August 2017 | Miss J Edwards

"I had a great experience at Holdcroft Honda Cobridge because they took the time to find a car that matched my requirements and then came up with a good deal on part exchanging my current vehicle. My dealings with all staff involved was excellent."

22nd July 2017 | Mr D Brook

"Holdcroft Honda Cobridge were really helpful and I'd recommend them because they, on hearing of my problem of a narrow drive & awkward entrance to my garage, suggested that I bring a car home to ensure that it would fit."

18th July 2017 | Mr C Slater

"My experience at Holdcroft Honda Cobridge was positive because I was given excellent service from the moment I first spoke to the salesperson ,he was helpful with out being pushy and listened to what I needed in relation to the car and made every effort to find the right car .Which he did."

3rd July 2017 | Mr A Nickson

"I'd recommend Holdcroft Honda Cobridge to anyone because they were very polite and professional from the beginning and they catered for all my needs "

3rd July 2017 | Mr D Wilshaw

"My experience at Holdcroft Honda Cobridge was cracking because everyone I spoke to were very helpful and although the car I originally wanted had just been sold I was offered a great alternative and I'm very happy with the purchase."

3rd July 2017 | Miss A Cunha

"Holdcroft Honda Cobridge were helpful because the staff are friendly but not pushy, cars are value for money "

1st July 2017 | Mrs J Simms

"I'd definitely recommend Holdcroft Honda Cobridge because I felt I was in safe hands.. "

30th June 2017 | Mrs J Santoro

"I was happy with the service at Holdcroft Honda Cobridge because this was my 3rd Honda Civic 6 years and I have only had positive experiences with that cars and dealership."

28th June 2017 | Mr K Marsden

"I would recommend Holdcroft Honda Cobridge to friends and family because I have allways been satisfied with allround experience given by the dealer and other family member about to make the change after having test driven the crv"

26th June 2017 | Mr P Bates

"My experience at Holdcroft Honda Cobridge was positive because i received great customer service, however i was very dissatified that within an hour of collecting the car i had to call the AA due to a warning light in the vechile. As this was a new car we had no idea what the light was for. Turns out that when Honda had changed the tyres the pressure had not been checked and was far to high. Not ideal travelling home with a 3 year old at gone 7 in the evening. "

26th June 2017 | Mrs E L

"The car had a fault on the day it was collected, I have contacted them several times in the last 7 days and I am still waiting to receive a call back after many promises. You were quick to request money in full 7 days before collection, poor service."

20th June 2017 | Mr D Talbot

"Holdcroft Honda Cobridge staff were good because they were very helpful and explained everything without pressure sales"

12th June 2017 | Mr P Bailey

"The experience at Holdcroft Honda Cobridge was great because the sale bloke I had name Nicholas was very good gave me good advice "

7th June 2017 | Miss K Richards

"I would recommend Holdcroft Honda Cobridge to friends and family because you are treated really well by the staff (especially John) and under no pressure to buy. The cars are great and very reliable - highly recommended."

7th June 2017 | Ms Walker

"Holdcroft Honda Cobridge were great because. Always a great selection of cars which are always the best and sales and service is second to none. You get that looked after feeling."

6th June 2017 | Mrs M Brooks

"Holdcroft Honda Cobridge were great because they are the best five stargoing thank you"

3rd June 2017 | Mr M Barnes

"My experience at Holdcroft Honda Cobridge could have been better because when i test drove the car I noticed a noise from the engine and was told it was turbo spool. Once i bought the car i realised it definitely is not turbo spool and is making all sorts of noises. I took it to my local holdcroft which is in Warrington and they heard it straight away (just like i did) and have said they need to strip the engine. Surely this should of been noticed. Everything else was very good on the sales side and cooperation and i have had no problems booking the car in under your warranty thing but when you spend £7000 cash on a 7year old car you expect it to be perfect. "

30th May 2017 | Mr R Ryan

"I would not recommend Holdcroft Honda Cobridge because no better than other dealers but you pay a premium price should be better "

22nd May 2017 | Mr S Murfin

"My experience at Holdcroft Honda Cobridge was cracking because overall I had everything explained,and my qu stions answered politely and knowledgeably."

22nd May 2017 | Mr D Barnes

"Holdcroft Honda Cobridge were great because John Warren was very polite and friendly was not pushy at all he explained everything in plain English we were treated very nicely"

16th May 2017 | Mr P Barlow

"I'd recommend Holdcroft Honda Cobridge because the salesperson was very helpful and personable. He made sure we were happy before we left the garage. "

14th May 2017 | Mrs S Williams

"I'd definitely recommend Holdcroft Honda Cobridge to friends and family because very friendly staff,good choice of vehicles."

11th May 2017 | Miss J Gallimore

"I was pleased with Holdcroft Honda Cobridge and would recommend them because of the fantastic service I have always had from Vicky, our salesperson. I have dealt with her before - my mum also buys from her - and we keep coming back because she is the best salesperson we have ever experienced. I could have bought my car from anywhere - a Honda CRV is a Honda CRV - but I choose to keep coming back to Holdcroft Honda Cobridge because of the outstanding service she offers."

11th May 2017 | Mrs L Pitcher-Leigh

"My experience at Holdcroft Honda Cobridge was cracking because they're a reputable and trustworthy company"

11th May 2017 | Mrs Y

"The customer service received from Holdcroft Honda has been a refreshing change from the normal car supermarket attitude Steve was excellent and not pushy but explained all the options available to me at the time and the Car is superb and as promised."

10th May 2017 | Mr F

"Holdcroft Honda Cobridge were great because the deal was done very quickly, they gave me a great price for my part exchange, the new car was immaculate on collection with 2 brand new tyres fitted to the front without me asking for them and half a tank of fuel too!"

8th May 2017 | Mr J Snelling

"Clean and pleasant show room.Helpful and efficient staff who knew their products well. "

4th May 2017 | Mr P Tudge

Holdcroft Honda Cobridge – Stoke-On-Trent

Holdcroft Honda Cobridge – Stoke-On-Trent
honda

This family owned business has steadily grown into what it is today, implementing new ideas along the way and fine tuning the traditional.

Like most family businesses, the Holdcroft Group developed from modest beginnings. In 1966, Terry Holdcroft opened the first business in Hanley, Stoke-on-Trent. It was, and still is, renowned for a warm, friendly and personal service, with an emphasis on customer satisfaction and outstanding value for money.

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94 of Holdcroft Honda Cobridge – Stoke-On-Trent customers who bought a vehicle would recommend them to a friend