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100 reviews of Holdcroft Honda Warrington

These reviews were collected by JudgeService.com, an independant car dealer review website.

100

Reviews of Holdcroft Honda Warrington

89

Overall satisfaction

93

Would recommend

"Holdcroft Honda Warrington were fantastic because from my first visit to browse around the forecourt, at no time did I feel pressurised. the guy who looked after me Peter Pearce answered all my questions and was very informative.This being the first time I had bought from a dealership I found a good experience."

19th February 2018 | Mr G Wiegand

"Holdcroft Honda Warrington were helpful because they prompted us a vehicle that met our needs. The only diss appointment was when we went to pick our chosen vehicle it was unsatisfactory and we had to refuse pick up until the jobs in it were rectified to our satisfaction. It seemed that the sales person did not see or check the vehicle prior to our arrival to pick up. This resulted in the delay and inconvenience of having to return the following day once it had been addressed. "

19th February 2018 | Mrs G Hardman

"The experience at Holdcroft Honda Warrington was fantastic because we didn't feel under pressure to buy a car that day ( although we did). The salesman took time to answer all our questions clearly and made sure we knew exactly what was on offer with the car , warranty etc etc . At no time did we feel under pressure to sign on the dotted line , I would recommend them ."

12th February 2018 | Mr N Bond

"My experience at Holdcroft Honda Warrington was cracking because the salesman was very friendly and helpful, explaining all the features of the car and showing off it's capabilities. He answered all my queries and gave me all the necessary information to make a confident purchase and I am very happy with my car."

11th February 2018 | Mr M Ejaz

"Sales room had a good atmosphere. While viewing the cars outside no one pounced on us or pressured us. Sales person who we spoke too (Mr I Davey) was totally concerned with our needs and made it his task to find the vehicle we needed which he did successfully. "

9th February 2018 | Mr G Brindle

"I'd endorse Holdcroft Honda Warrington because of the prompt efficient manner I was dealt with."

8th February 2018 | Mr A Hay

"I felt the purchase of the car was rushed and I did not get an invoice. I had to phone about the service plan. I phoned several times and ask for someone to contact me but got no response, when i spoke to the sales manager the answer was they were very busy."

8th February 2018 | Mr D Boarer

"I'd recommend Holdcroft Honda Warrington to anyone because they provide a helpful service and went out of the way to make sure we got the right vehicle "

5th February 2018 | Mr C Wales

"I would not recommend Holdcroft Honda Warrington because although the sales team were great, the car was delivered poorly to us on arriving for the car. We found a dint in the wing and chips all on the bonnet. Once we’d pointed this out they were very apologetic, but I feel they would have let us leave the forecourt with it in that codition, if we hadn’t noticed it. In fact if we hadn’t signed all the paperwork we would have left the car."

5th February 2018 | Mrs D White

"I was pleased with Holdcroft Honda Warrington and would recommend them because the car was on sale at a good price. I was given a fair part exchange price. The Salesperson, Emanuel, was excellent."

5th February 2018 | Mr J Mullen

"I'd definitely recommend Holdcroft Honda Warrington to friends and family because :good selection, helpful staff, one of only 2 Honda dealers in my area."

31st January 2018 | Mr K Fairclough

"I'd suggest Holdcroft Honda Warrington to a friend because I found the sales staff friendly and informative. They made the whole experience of buying a car a lot better!"

29th January 2018 | Mr P Evans

"The staff at Holdcroft Honda Warrington were good because they made the buying experience hassle free."

29th January 2018 | Mr F

"I was happy with the service at Holdcroft Honda Warrington because they made buying a car very relaxed"

24th January 2018 | Mr A Pownall

"I'd definitely recommend Holdcroft Honda Warrington .Adille Hussain was excellent in the way he dealt with our request, his manner was superb and he went out of his way to make sure he could get the best deal for us. I would certainly recommend him to all my friends and family."

15th January 2018 | Mrs J Flanagan

"I'd recommend Holdcroft Honda Warrington to a friend because the service was so friendly and professional."

15th January 2018 | Mrs J Brown

"Holdcroft Honda Warrington did a great job sourcing me a car after a write off. After care left something to be desired."

15th January 2018 | Mr P Brown

"Holdcroft Honda Warrington were great because their pricing was competitive and they gave the reassurance of a main dealership"

2nd January 2018 | Mrs A Booth

"I'd recommend Holdcroft Honda Warrington to anyone because staff are reliable, friendly and happy to explain everything thoroughly "

19th December 2017 | Mrs L J Race

"I really actually called as my wife was at the hospital I was looking round vehicles on the forecourt after a while Steve approached me as I was looking at the car I was interested in, we had a chat about the car then I was invited into showroom to discuss where I found the vehicle I would be interest in, told Steve my requirements and said ref the colour I would have to get the better half to decide, I left the showroom to go pick up the wife from hospital and returned to meet up again with Steve he made such an impression we decided to buy, we were treated with respect and found all details to our satisfaction thanks to Steve and the team for their hospitality and knowledge of vehicles and sales and after. Sales"

9th December 2017 | Mr B Franchetti

"My experience at Holdcroft Honda Warrington was memorable because the salesman Immanuel Daley was extremely attentive and very professional. A fantastic experience dealing with him. However in his absence ( he is now on holiday) I have struggled to get copies of documentation which was not given during the handover."

8th December 2017 | Mr R Enbleton

"I was pleased with Holdcroft Honda Warrington and would recommend them because they took the time to understand what I wanted from my next car and found me one which met my needs. They were polite and friendly every time I spoke to anyone."

5th December 2017 | Mrs E Johnston

"The experience at Holdcroft Honda Warrington was great because of relaxed atmosphere and good service."

13th November 2017 | Mr F

"My experience at Holdcroft Honda Warrington was memorable because i was not pushed i was advised and i like that restores my faith in car salesmen"

9th November 2017 | Mr M Horne

"The experience at Holdcroft Honda Warrington was fantastic because the staff were able to find the car I wandered though they didn't have it in stock. There was no hard sell and the staff were polite and knowledgeable "

6th November 2017 | Mr P Cooper

"Holdcroft Honda Warrington staff were good because they dealt with me in a friendly manner, no pressure and fulfilled my requirements "

30th October 2017 | Mr J Kelly

"My experience at Holdcroft Honda Warrington was memorable because the car was an upgrade from the one I intended- it is gorgeous! & I am more than happy with it. All the staff were very friendly and I felt very comfortable during the whole process, including part exchanging my existing car."

30th October 2017 | Mrs J Blakeley

"I'd endorse Holdcroft Honda Warrington because they had the right car at the right price and the staff were knowledgable, courteous and did not give a hard sell and the showroom environment was second to none. "

30th October 2017 | Mr A Manley

"still awaiting this car, no V5C form. judgments still to be made."

26th October 2017 | Mr B Lange

"I would not recommend Holdcroft Honda Warrington because althought the salesman pele was very good he went off sick and no one took charge of the purchase handover and there were parts missing that i had purchased. I was informed that i would be contacted the following wednesday to solve the problem. However no one called. Quality of service shown was extremely poor as such i would not recommend honda warrington. "

22nd October 2017 | Mr C Cookson

"Because the sales staff are the best I have ever dealt with. Coming up with the perfect vehicle I had wished for."

19th October 2017 | Mr J Flaxman

"Holdcroft Honda Warrington were fantastic because sales people were friendly and gave me great deal on my part exchange."

16th October 2017 | Mr B Concannon

"I had a great experience at Holdcroft Honda Warrington because of the politeness and friendliness of the staff, and a big shout out to Mr PELE JACK."

4th October 2017 | Mr J Davis

"I had a great experience at Holdcroft Honda Warrington because the whole transaction from start to finish was efficient smooth and hassle free. Immanuel Daley was extremely helpful and nothing was too much trouble. "

3rd October 2017 | Mrs C Taylor

"Holdcroft Honda Warrington were great because Very helpful and eager to please us with our purchase."

29th September 2017 | Mr A Edge

"I'd recommend Holdcroft Honda Warrington if someone was looking for a Honda specifically, not a general recommendation to buy a car."

26th September 2017 | Mr D Garvey

"I'd definitely recommend Holdcroft Honda Warrington to friends and family because from start to end the customer service was exceptional. Originally I was hoping for a new car and was talked through my options by Kieran Atherton however on discussion it became apparent that a nearly new used would be more appropriate to my needs. Instead of handing me over to the used car team Kieran continued as my main point of call securing me an excellent deal on exactly the specification of car I wanted whilst still within my price range. There was no hard sell, just the right car for the right price. The communication throughout was exemplary and the car is a dream. Thank you for such a pleasant transaction, I would highly recommend the whole team at Holdcroft Honda, professional and courteous and a pleasure to do business with."

25th September 2017 | Miss S Booth

"I would recommend Holdcroft Honda Warrington to friends and family because everyone was friendly yet professional.there was no hard sell so felt very comfortable purchasing new car"

25th September 2017 | Mrs I Waiting

"I'd recommend Holdcroft Honda Warrington to anyone because the reliability of Honda is second to none."

25th September 2017 | Mr R Marsh

"The staff at Holdcroft Honda Warrington were good because they were extremely courteous and the service was super."

18th September 2017 | Mr B Smith

"Holdcroft Honda Warrington were great because the sales rep adille hussain, went to Cheshire oaks to bring a car back to honda warrington for me ,which i was very interested in ,which i bought exceptional service from him, and a great deal on my trade in from the manager at holcroft honda."

13th September 2017 | Mr P Marsden

"I'd suggest Holdcroft Honda Warrington to a friend because, i thought the service provided was pretty good! No pushy salesman like other places i have visited! "

11th September 2017 | Mr I Booth

"I was referred by a friend, so believed that I would get a better service but I did not receive a Honda level service. Before the handover the team was very kind and polite in giving all the information. But after the deal signing it's not the same at all. I haven't been able to get anything that I was promised. It's been several visits and countless calls from my end and yet no response. The car needed Minor bodyworks, but it's not been done even after leaving the car at the dealership for two days. I even took an appointment before leaving the car as they said they had to order the parts, but still not all works were completed. They just keep postponing it. They promised to call up with GAP insurance details, no call on that. I having documents for 24 months of Honda Break down warranty, but when I called and checked it was just for 12 months, this is not acceptable. No word on the referral fee as well. I can't follow up on this every week. It's becoming a task. Did not expect this sort of service from a brand like Honda. It has made me rethink my decision on buying from Honda."

1st September 2017 | Mr Anumalasetty

"I'd recommend Holdcroft Honda Warrington to a friend because The service was good "

12th August 2017 | Mrs L Stott

"Holdcroft Honda Warrington staff were good because the communication was great, they are very professional, friendly and informative. I came away feeling I had a good deal and I love my Honda jazz si."

11th August 2017 | Miss J Hughes

"I'd definitely recommend Holdcroft Honda Warrington because they are my local dealership with a great product and good customer relations "

11th August 2017 | Mr S Shaw

"Holdcroft Honda Warrington were fantastic because the car is very good value for money and there were no pushy sales tactics employed just a helpful well informed salesperson. When we picked our used car up it was immaculate. We had a small problem with the air bag warning light after a couple of days but this fault was quickly rectified."

9th August 2017 | Mrs E Cooper

"The staff at Holdcroft Honda Warrington were good because they were so friendly yet, professional. They have a fantastic variety of stock -both onsite and available within the group. They exceeded my expectations, I wasn't even looking for a car, but just accompanied my daughter in her car search. I just fell in love with the model on the forecourt , and although it had already been sold, they quickly located one for me. Great great team, eager to please and I happily returned to the Honda brand, after straying away for a few years. "

8th August 2017 | Mrs E Davis

"There is a great team of people at Holdcroft although they do seem to be in board meetings a lot which can lead to customers 'hanging around' in Reception. However I found the service very good and I would recommend them as an honest dealership. Great care was taken to ensure the car was cleaned and presented immaculately. For reference I purchased a 2 year old used Civic Tourer. Veryan Cripps was the agent who dealt with our purchase. He presented himself very professionally and provided an empathetic service. Great doing business. Please keep it up."

5th August 2017 | Mrs A Shone

"My experience at Holdcroft Honda Warrington was positive because the sales people were friendly and open with me while I put them through the mill, I know you made money on the car, but I mde a good deal, and I throughly enjoyed the bartering experience."

4th August 2017 | Mrs G W

"I'd recommend Holdcroft Honda Warrington to anyone because they are efficient, personal and professional "

4th August 2017 | Mrs J Cartwright

"The staff at Holdcroft Honda Warrington were good because they are very thorough and attentive"

2nd August 2017 | Mr T Jones

"I'd recommend Holdcroft Honda Warrington to anyone because the customer service was excellent. We didn't feel pressured but supported in our choice."

9th July 2017 | Mrs E Lunt

"Holdcroft Honda Warrington were great because excellent service and friendly atmosphere no pressure sales from the staff"

6th July 2017 | Mr S Wilcock

"My experience at Holdcroft Honda Warrington was positive because the staff especially Immanuel. He was very happy and positive throughout. He never pressurised us in any way and was very kind to me"

3rd July 2017 | Mr D Bousfield

"Excellent service from start to finish. Can't praise this dealership and the team enough. Friendly, helpful and experienced staff who will go the extra mile to help you. Special thanks to Robbie Foy and Joe Burns for their professional yet personal touch and guiding us through everything. 5 stars and a big thank you to you all"

30th June 2017 | Ms Debra Higgins

"My experience at Holdcroft Honda Warrington was ok because staff were friendly and helpful. But was disappointed that the car was not valeted properly. Windscreen was dirty and there was dust on the dashboard.Had to make a return trip for the parcel shelf had been left out."

27th June 2017 | Miss L Jamieson

"The staff at Holdcroft Honda Warrington were good because Very knowledgeable about the cars on the lot and did not pressure me into a sale "

26th June 2017 | Mr J Robinson

"Great service, friendly salesman."

22nd June 2017 | Mr C Lancaster

"Holdcroft Honda Warrington were really helpful and I'd recommend them because It was a very smooth process, staff were helpful without being pushy."

12th June 2017 | Mrs N

"I'd recommend Holdcroft Honda Warrington to anyone because OF THE PROFESSIONAL ATTITUDE OF YOUR SALES EXECUTIVE. EMMANUEL DALEY AND IS HELP IF I NEEDED IT."

9th June 2017 | Mr M Evans

"I'd definitely recommend Holdcroft Honda Warrington because my whole experience was smooth and professional. Everything I was promised came to fruition.The attention and handling from Immanuel Daley was 1st class."

22nd May 2017 | Mr D Dickinson

"The following account may be useful but it being used primarily as an opportunity to place on record our experience. The experience at Holdcroft Honda Warrington was good because," having invited our visit as part of an initiative focussing on long standing customers, the Honda staff lead us through the option of which model to consider and purchase with patience and understanding. Unfortunately there was a fault with the vehicle we purchased (a CRV) which required another visit to Honda Warrington for a check.After this unwanted happening I arrived with some anxiety and with my long standing confidence in the garage and the brand slightly dented. I am delighted to record that Emma and Chris dealt with me and the technical circumstances with great care, efficiency and understanding. I drove away with confidence restored. We moved from Lymm to Wales five years ago but had recently decided to go back to do business with the Warrington branch because of the atmosphere and quality of reception which we always enjoyed in the past.Now, because of an unwanted eventuality,we are happy that we made that decision. The vehicle is now performing as we hoped and we think that Holdcroft Honda Warrington helped us to reach the right decision.So confidence has been confirmed. All round!" "

12th May 2017 | Mr J Savin

"Holdcroft Honda Warrington were great because of their friendly, efficient and professional service."

4th May 2017 | Mr C Woolley

"The staff at Holdcroft Honda Warrington were good because they were very professional and friendly people."

4th May 2017 | Mrs G

"Holdcroft Honda Warrington were helpful because they obviously wanted a sale whitch I had no problem with if I thought I was being pressured I would have walked."

3rd May 2017 | Mr M Miller

"Holdcroft Honda Warrington were helpful because staff were lovely ghey even let me take my new car inspite of forgetting the V5 for my part ex"

3rd May 2017 | Mr I Carville

"My experience at Holdcroft Honda Warrington was cracking because smooth efficient handover - but be prepared for a long wait we were there nearly 2 hours!"

2nd May 2017 | Mr G Collins

"I'd definitely recommend Holdcroft Honda Warrington to friends and family because they appeared to be a genuine dealer and the salesperson(Martyna) was very helpful without being pushy"

26th April 2017 | Mrs T Foster

"The experience at Holdcroft Honda Warrington was good . because Martyna was excellent. Complete understanding of my needs and was fantastic would recommend on her service alone"

11th April 2017 | Mr L

"The experience at Holdcroft Honda Warrington was great because the choice of vehicles was very good and the sales person I dealt with was not pushy and was very helpful. "

10th April 2017 | Mr K Brereton

"Holdcroft Honda Warrington were great because all aspects of the sale were handled in a professional manner. Thanks to Chris Hughes for finalising the deal."

7th April 2017 | Mr G Wood

"Holdcroft Honda Warrington staff were good because friendly and went out of there way to provide good customer service with no pressure "

4th April 2017 | Mrs L Whittaker

"I was pleased with Holdcroft Honda Warrington and would recommend them because there were no hard sales techniques. I felt the sales staff were very helpful in finding the right car at the right price for me. "

4th April 2017 | Mrs K A

"The staff at Holdcroft Honda Warrington were good because the staff are professional and easy to deal with and you do not feel under pressure to purchase."

29th March 2017 | Mr J Kennedy

"I'd recommend Holdcroft Honda Warrington because they went the extra mile. I had to have my Jazz converted to hand controls which they organised on my behalf (the quality of the conversion was fantastic) Chris really looked after us all the way through even having the car delivered to our home once it had been valeted and checked by their workshop. They will even collect and deliver my car come service time. There was no pressure when we initially started to look at their vehicles and no pressure to purchase. I will definitely use them again in the future."

28th March 2017 | Mr D Price

"Martyna was most helpful and friendly and eager to ensure that I was happy with the car and the service provided"

28th March 2017 | Ms D Ingham

"I would recommend Holdcroft Honda Warrington to friends and family because of their great service and people friendly atmosphere"

23rd March 2017 | Mr A Hubbard

"I would not recommend Holdcroft Honda Warrington because did not listen to my requirements in terms of paintwork renovation required, only dealing with one large chip when I refused to buy it in its current condition and despite my request to view the car in the dry so I could inspect paintwork properly before finalising, it was out in rain on my arrival and subsequently after I got home when I finally had a dry couple of hours I discovered other chips and scratches which hadn't been attended to. The overall experience started OK but sadly went downhill. I have been with volvo for the previous 16 years and sadly Honda haven't come close."

19th March 2017 | Mr Price

"Holdcroft Honda Warrington were great because they spent lots of time explaining details of my purchase to me and I didn't feel rushed or pressurised."

16th March 2017 | Mr Wilcox

"I'd definitely recommend Holdcroft Honda Warrington to friends and family because the salesperson was extremely helpful. Located the exact car I wanted. Very knowledgeable about his cars. Factual but not pushy. Made buying the car a great experience. Thank you "

16th March 2017 | Ms Bunstone

"I was pleased with Holdcroft recommend them because of quality service provided by Chris "

13th March 2017 | Mr Anderson

"I would recommend Holdcroft Honda Warrington to friends and family because Mark Burrows the sales person put us at our ease as soon as we walked into the dealership and was so helpful throughout our visit, we had travelled from Clitheroe that day and was shown a number of vehicles, the vehicle that I really wanted to see was actually at Ellesmere Port and Mark offered to get it to Warrington for us , we were going on holiday that week so for a small deposit Mark kept the vehicle for us to view on our return. We arrived via train on the Sunday and Mark offered to collect us from the station but we declined the offer but thought what a nice gesture, Overall the experience of buying the car was stress free .(excellent service)."

13th March 2017 | Mr Burtonwood

"Holdcroft Honda Warrington staff were good because Martyna explained everything to both of us and we felt comfortable to ask any questions and she explained it to us in detail if there was anything we were not sure of. We are very sattisfied with both the service and attitude of all the staff at Honda."

5th March 2017 | Mr T Pattison

"My experience at Holdcroft Honda Warrington could have been better because they couldn't wait to steal my trade in for a cheap price and with all the mats to then present me with a Honda minus the mats and asked for me to buy them for £85 cheeky They couldn't even give me the wheels I wanted considering the deal of two cars traded in which they would've made money on likewise the car they sold me was over priced "

2nd March 2017 | Ms G Kidd

"Very satisfied with the salesperson, good mannerism and very patient. Overall an excellent package thank you!"

28th February 2017 | Mr E Dysart

"I'd endorse Holdcroft Honda Warrington because helpful and proficient staff."

26th February 2017 | Mrs E Stankevitch

"My experience at Holdcroft Honda Warrington was positive because there were a few complications and the dealer Chris kept me informed all the way that's what I expect from A company you are buying the product from "

22nd February 2017 | Mr J Voce

"My experience at Holdcroft Honda Warrington was cracking because the sales staff are very friendly and do not push a sale they give you the information you need to know. have dealt with holdcroft before and would not think of dealing anywhere else, that applies to the service department as well. "

22nd February 2017 | Mr I A Adderley

"Super product - First class treatment, able to test drive on my own, fantastic salesman and a great bargain."

22nd February 2017 | Mr G Evans

"No different to any other main dealerships."

21st February 2017 | Mr T Fairhurst

"Holdcroft Honda Warrington were fantastic they were very helpful and made me feel like a valued customer!! "

15th February 2017 | Miss B Byrne

"I would recommend Holdcroft Honda Warrington to friends and family because the staff were very knowledgable and provided the necessary details so that purchase decisions could be confidently made"

13th February 2017 | Mr B Drye

"They were a pleasure to work with more than helpful and were willing to pull out all stops to give me a top class service"

13th February 2017 | Mrs M Corr

"I was pleased with Holdcroft Honda Warrington and would recommend them because brilliant customer care!"

7th February 2017 | Mr L Bialy

"Having made the decision to buy a CRV at another dealership where the salesman seemed completely uninterested I. Selling us a car we began to look at other Honda dealerships. Darren was very proactive I. Terms of understanding what we wanted and calling us constantly with options. He went over and above to find us the car that was not even at his dealership yet but was exactly what we were looking for. He was excellent every step,of the way giving us all the information we needed and meeting all our requests and needs from start to finish. We visited two other dealerships and the same people there were really Average. Darren was exceptional not a hard sell just professional and really interested to give good service. The team at this dealership were all excellent."

6th February 2017 | Mr A Adedoyin

"The experience at Holdcroft Honda Warrington was fantastic because the sales people were ver professional."

6th February 2017 | Mrs G Ellison

"Great service throughout. Chris was very prompt and professional. Excellent after-sale service too on a small repair - many thanks. "

6th February 2017 | Mr S Woodman

"I was impressed at the professionalism of all members of staff - especially Chris and Darren. At no point during the viewing / sale did we feel inconvenienced. All cars inside and outside the showroom looked clean and smart. We had a few test drives and did not feel pressured by any of the staff. Using the expertise of the sales team we were able to identify the car we wanted for a great price - Honda Civic. When we picked the car up it was 100% spotless and have not had any problems since - albeit 3 weeks ago. I would highly recommend using Honda and will be returning when I am due an upgrade. "

2nd February 2017 | Miss N Lunt

"I got the car hire wanted however the show room is too bright and had to squint everything I was there, my car didn't have correct fitting mats on delivery nor as clean as I expected ie Polish still on mirrors etc"

30th January 2017 | Miss J Naden

Holdcroft Honda Warrington

Holdcroft Honda Warrington
honda

This family owned business has steadily grown into what it is today, implementing new ideas along the way and fine tuning the traditional.

Like most family businesses, the Holdcroft Group developed from modest beginnings. In 1966, Terry Holdcroft opened the first business in Hanley, Stoke-on-Trent. It was, and still is, renowned for a warm, friendly and personal service, with an emphasis on customer satisfaction and outstanding value for money.

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93 of Holdcroft Honda Warrington customers who bought a vehicle would recommend them to a friend