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These reviews were collected by JudgeService.com, an independant car dealer review website.
"Holdcroft Honda Warrington were fantastic because from my first visit to browse around the forecourt, at no time did I feel pressurised. the guy who looked after me Peter Pearce answered all my questions and was very informative.This being the first time I had bought from a dealership I found a good experience."
"Holdcroft Honda Warrington were helpful because they prompted us a vehicle that met our needs. The only diss appointment was when we went to pick our chosen vehicle it was unsatisfactory and we had to refuse pick up until the jobs in it were rectified to our satisfaction. It seemed that the sales person did not see or check the vehicle prior to our arrival to pick up. This resulted in the delay and inconvenience of having to return the following day once it had been addressed. "
"The experience at Holdcroft Honda Warrington was fantastic because we didn't feel under pressure to buy a car that day ( although we did). The salesman took time to answer all our questions clearly and made sure we knew exactly what was on offer with the car , warranty etc etc . At no time did we feel under pressure to sign on the dotted line , I would recommend them ."
"My experience at Holdcroft Honda Warrington was cracking because the salesman was very friendly and helpful, explaining all the features of the car and showing off it's capabilities. He answered all my queries and gave me all the necessary information to make a confident purchase and I am very happy with my car."
"Sales room had a good atmosphere. While viewing the cars outside no one pounced on us or pressured us. Sales person who we spoke too (Mr I Davey) was totally concerned with our needs and made it his task to find the vehicle we needed which he did successfully. "
"I'd endorse Holdcroft Honda Warrington because of the prompt efficient manner I was dealt with."
"I felt the purchase of the car was rushed and I did not get an invoice. I had to phone about the service plan. I phoned several times and ask for someone to contact me but got no response, when i spoke to the sales manager the answer was they were very busy."
"I'd recommend Holdcroft Honda Warrington to anyone because they provide a helpful service and went out of the way to make sure we got the right vehicle "
"I would not recommend Holdcroft Honda Warrington because although the sales team were great, the car was delivered poorly to us on arriving for the car. We found a dint in the wing and chips all on the bonnet. Once we’d pointed this out they were very apologetic, but I feel they would have let us leave the forecourt with it in that codition, if we hadn’t noticed it. In fact if we hadn’t signed all the paperwork we would have left the car."
"I was pleased with Holdcroft Honda Warrington and would recommend them because the car was on sale at a good price. I was given a fair part exchange price. The Salesperson, Emanuel, was excellent."
"I'd definitely recommend Holdcroft Honda Warrington to friends and family because :good selection, helpful staff, one of only 2 Honda dealers in my area."
"I'd suggest Holdcroft Honda Warrington to a friend because I found the sales staff friendly and informative. They made the whole experience of buying a car a lot better!"
"The staff at Holdcroft Honda Warrington were good because they made the buying experience hassle free."
"I was happy with the service at Holdcroft Honda Warrington because they made buying a car very relaxed"
"I'd definitely recommend Holdcroft Honda Warrington .Adille Hussain was excellent in the way he dealt with our request, his manner was superb and he went out of his way to make sure he could get the best deal for us. I would certainly recommend him to all my friends and family."
"I'd recommend Holdcroft Honda Warrington to a friend because the service was so friendly and professional."
"Holdcroft Honda Warrington did a great job sourcing me a car after a write off. After care left something to be desired."
"Holdcroft Honda Warrington were great because their pricing was competitive and they gave the reassurance of a main dealership"
"I'd recommend Holdcroft Honda Warrington to anyone because staff are reliable, friendly and happy to explain everything thoroughly "
"I really actually called as my wife was at the hospital I was looking round vehicles on the forecourt after a while Steve approached me as I was looking at the car I was interested in, we had a chat about the car then I was invited into showroom to discuss where I found the vehicle I would be interest in, told Steve my requirements and said ref the colour I would have to get the better half to decide, I left the showroom to go pick up the wife from hospital and returned to meet up again with Steve he made such an impression we decided to buy, we were treated with respect and found all details to our satisfaction thanks to Steve and the team for their hospitality and knowledge of vehicles and sales and after. Sales"
"My experience at Holdcroft Honda Warrington was memorable because the salesman Immanuel Daley was extremely attentive and very professional. A fantastic experience dealing with him. However in his absence ( he is now on holiday) I have struggled to get copies of documentation which was not given during the handover."
"I was pleased with Holdcroft Honda Warrington and would recommend them because they took the time to understand what I wanted from my next car and found me one which met my needs. They were polite and friendly every time I spoke to anyone."
"The experience at Holdcroft Honda Warrington was great because of relaxed atmosphere and good service."
"My experience at Holdcroft Honda Warrington was memorable because i was not pushed i was advised and i like that restores my faith in car salesmen"
"The experience at Holdcroft Honda Warrington was fantastic because the staff were able to find the car I wandered though they didn't have it in stock. There was no hard sell and the staff were polite and knowledgeable "
"Holdcroft Honda Warrington staff were good because they dealt with me in a friendly manner, no pressure and fulfilled my requirements "
"My experience at Holdcroft Honda Warrington was memorable because the car was an upgrade from the one I intended- it is gorgeous! & I am more than happy with it. All the staff were very friendly and I felt very comfortable during the whole process, including part exchanging my existing car."
"I'd endorse Holdcroft Honda Warrington because they had the right car at the right price and the staff were knowledgable, courteous and did not give a hard sell and the showroom environment was second to none. "
"still awaiting this car, no V5C form. judgments still to be made."
"I would not recommend Holdcroft Honda Warrington because althought the salesman pele was very good he went off sick and no one took charge of the purchase handover and there were parts missing that i had purchased. I was informed that i would be contacted the following wednesday to solve the problem. However no one called. Quality of service shown was extremely poor as such i would not recommend honda warrington. "
"Because the sales staff are the best I have ever dealt with. Coming up with the perfect vehicle I had wished for."
"Holdcroft Honda Warrington were fantastic because sales people were friendly and gave me great deal on my part exchange."
"I had a great experience at Holdcroft Honda Warrington because of the politeness and friendliness of the staff, and a big shout out to Mr PELE JACK."
"I had a great experience at Holdcroft Honda Warrington because the whole transaction from start to finish was efficient smooth and hassle free. Immanuel Daley was extremely helpful and nothing was too much trouble. "
"Holdcroft Honda Warrington were great because Very helpful and eager to please us with our purchase."
"I'd recommend Holdcroft Honda Warrington if someone was looking for a Honda specifically, not a general recommendation to buy a car."
"I'd definitely recommend Holdcroft Honda Warrington to friends and family because from start to end the customer service was exceptional. Originally I was hoping for a new car and was talked through my options by Kieran Atherton however on discussion it became apparent that a nearly new used would be more appropriate to my needs. Instead of handing me over to the used car team Kieran continued as my main point of call securing me an excellent deal on exactly the specification of car I wanted whilst still within my price range. There was no hard sell, just the right car for the right price. The communication throughout was exemplary and the car is a dream. Thank you for such a pleasant transaction, I would highly recommend the whole team at Holdcroft Honda, professional and courteous and a pleasure to do business with."
"I would recommend Holdcroft Honda Warrington to friends and family because everyone was friendly yet professional.there was no hard sell so felt very comfortable purchasing new car"
"I'd recommend Holdcroft Honda Warrington to anyone because the reliability of Honda is second to none."
"The staff at Holdcroft Honda Warrington were good because they were extremely courteous and the service was super."
"Holdcroft Honda Warrington were great because the sales rep adille hussain, went to Cheshire oaks to bring a car back to honda warrington for me ,which i was very interested in ,which i bought exceptional service from him, and a great deal on my trade in from the manager at holcroft honda."
"I'd suggest Holdcroft Honda Warrington to a friend because, i thought the service provided was pretty good! No pushy salesman like other places i have visited! "
"I was referred by a friend, so believed that I would get a better service but I did not receive a Honda level service. Before the handover the team was very kind and polite in giving all the information. But after the deal signing it's not the same at all. I haven't been able to get anything that I was promised. It's been several visits and countless calls from my end and yet no response. The car needed Minor bodyworks, but it's not been done even after leaving the car at the dealership for two days. I even took an appointment before leaving the car as they said they had to order the parts, but still not all works were completed. They just keep postponing it. They promised to call up with GAP insurance details, no call on that. I having documents for 24 months of Honda Break down warranty, but when I called and checked it was just for 12 months, this is not acceptable. No word on the referral fee as well. I can't follow up on this every week. It's becoming a task. Did not expect this sort of service from a brand like Honda. It has made me rethink my decision on buying from Honda."
"I'd recommend Holdcroft Honda Warrington to a friend because The service was good "
"Holdcroft Honda Warrington staff were good because the communication was great, they are very professional, friendly and informative. I came away feeling I had a good deal and I love my Honda jazz si."
"I'd definitely recommend Holdcroft Honda Warrington because they are my local dealership with a great product and good customer relations "
"Holdcroft Honda Warrington were fantastic because the car is very good value for money and there were no pushy sales tactics employed just a helpful well informed salesperson. When we picked our used car up it was immaculate. We had a small problem with the air bag warning light after a couple of days but this fault was quickly rectified."
"The staff at Holdcroft Honda Warrington were good because they were so friendly yet, professional. They have a fantastic variety of stock -both onsite and available within the group. They exceeded my expectations, I wasn't even looking for a car, but just accompanied my daughter in her car search. I just fell in love with the model on the forecourt , and although it had already been sold, they quickly located one for me. Great great team, eager to please and I happily returned to the Honda brand, after straying away for a few years. "
"There is a great team of people at Holdcroft although they do seem to be in board meetings a lot which can lead to customers 'hanging around' in Reception. However I found the service very good and I would recommend them as an honest dealership. Great care was taken to ensure the car was cleaned and presented immaculately. For reference I purchased a 2 year old used Civic Tourer. Veryan Cripps was the agent who dealt with our purchase. He presented himself very professionally and provided an empathetic service. Great doing business. Please keep it up."
"My experience at Holdcroft Honda Warrington was positive because the sales people were friendly and open with me while I put them through the mill, I know you made money on the car, but I mde a good deal, and I throughly enjoyed the bartering experience."
"I'd recommend Holdcroft Honda Warrington to anyone because they are efficient, personal and professional "
"The staff at Holdcroft Honda Warrington were good because they are very thorough and attentive"
"I'd recommend Holdcroft Honda Warrington to anyone because the customer service was excellent. We didn't feel pressured but supported in our choice."
"Holdcroft Honda Warrington were great because excellent service and friendly atmosphere no pressure sales from the staff"
"My experience at Holdcroft Honda Warrington was positive because the staff especially Immanuel. He was very happy and positive throughout. He never pressurised us in any way and was very kind to me"
"Excellent service from start to finish. Can't praise this dealership and the team enough. Friendly, helpful and experienced staff who will go the extra mile to help you. Special thanks to Robbie Foy and Joe Burns for their professional yet personal touch and guiding us through everything. 5 stars and a big thank you to you all"
"My experience at Holdcroft Honda Warrington was ok because staff were friendly and helpful. But was disappointed that the car was not valeted properly. Windscreen was dirty and there was dust on the dashboard.Had to make a return trip for the parcel shelf had been left out."
"The staff at Holdcroft Honda Warrington were good because Very knowledgeable about the cars on the lot and did not pressure me into a sale "
"Great service, friendly salesman."
"Holdcroft Honda Warrington were really helpful and I'd recommend them because It was a very smooth process, staff were helpful without being pushy."
"I'd recommend Holdcroft Honda Warrington to anyone because OF THE PROFESSIONAL ATTITUDE OF YOUR SALES EXECUTIVE. EMMANUEL DALEY AND IS HELP IF I NEEDED IT."
"I'd definitely recommend Holdcroft Honda Warrington because my whole experience was smooth and professional. Everything I was promised came to fruition.The attention and handling from Immanuel Daley was 1st class."
"The following account may be useful but it being used primarily as an opportunity to place on record our experience. The experience at Holdcroft Honda Warrington was good because," having invited our visit as part of an initiative focussing on long standing customers, the Honda staff lead us through the option of which model to consider and purchase with patience and understanding. Unfortunately there was a fault with the vehicle we purchased (a CRV) which required another visit to Honda Warrington for a check.After this unwanted happening I arrived with some anxiety and with my long standing confidence in the garage and the brand slightly dented. I am delighted to record that Emma and Chris dealt with me and the technical circumstances with great care, efficiency and understanding. I drove away with confidence restored. We moved from Lymm to Wales five years ago but had recently decided to go back to do business with the Warrington branch because of the atmosphere and quality of reception which we always enjoyed in the past.Now, because of an unwanted eventuality,we are happy that we made that decision. The vehicle is now performing as we hoped and we think that Holdcroft Honda Warrington helped us to reach the right decision.So confidence has been confirmed. All round!" "
"Holdcroft Honda Warrington were great because of their friendly, efficient and professional service."
"The staff at Holdcroft Honda Warrington were good because they were very professional and friendly people."
"Holdcroft Honda Warrington were helpful because they obviously wanted a sale whitch I had no problem with if I thought I was being pressured I would have walked."
"Holdcroft Honda Warrington were helpful because staff were lovely ghey even let me take my new car inspite of forgetting the V5 for my part ex"
"My experience at Holdcroft Honda Warrington was cracking because smooth efficient handover - but be prepared for a long wait we were there nearly 2 hours!"
"I'd definitely recommend Holdcroft Honda Warrington to friends and family because they appeared to be a genuine dealer and the salesperson(Martyna) was very helpful without being pushy"
"The experience at Holdcroft Honda Warrington was good . because Martyna was excellent. Complete understanding of my needs and was fantastic would recommend on her service alone"
"The experience at Holdcroft Honda Warrington was great because the choice of vehicles was very good and the sales person I dealt with was not pushy and was very helpful. "
"Holdcroft Honda Warrington were great because all aspects of the sale were handled in a professional manner. Thanks to Chris Hughes for finalising the deal."
"Holdcroft Honda Warrington staff were good because friendly and went out of there way to provide good customer service with no pressure "
"I was pleased with Holdcroft Honda Warrington and would recommend them because there were no hard sales techniques. I felt the sales staff were very helpful in finding the right car at the right price for me. "
"The staff at Holdcroft Honda Warrington were good because the staff are professional and easy to deal with and you do not feel under pressure to purchase."
"I'd recommend Holdcroft Honda Warrington because they went the extra mile. I had to have my Jazz converted to hand controls which they organised on my behalf (the quality of the conversion was fantastic) Chris really looked after us all the way through even having the car delivered to our home once it had been valeted and checked by their workshop. They will even collect and deliver my car come service time. There was no pressure when we initially started to look at their vehicles and no pressure to purchase. I will definitely use them again in the future."
"Martyna was most helpful and friendly and eager to ensure that I was happy with the car and the service provided"
"I would recommend Holdcroft Honda Warrington to friends and family because of their great service and people friendly atmosphere"
"I would not recommend Holdcroft Honda Warrington because did not listen to my requirements in terms of paintwork renovation required, only dealing with one large chip when I refused to buy it in its current condition and despite my request to view the car in the dry so I could inspect paintwork properly before finalising, it was out in rain on my arrival and subsequently after I got home when I finally had a dry couple of hours I discovered other chips and scratches which hadn't been attended to. The overall experience started OK but sadly went downhill. I have been with volvo for the previous 16 years and sadly Honda haven't come close."
"Holdcroft Honda Warrington were great because they spent lots of time explaining details of my purchase to me and I didn't feel rushed or pressurised."
"I'd definitely recommend Holdcroft Honda Warrington to friends and family because the salesperson was extremely helpful. Located the exact car I wanted. Very knowledgeable about his cars. Factual but not pushy. Made buying the car a great experience. Thank you "
"I was pleased with Holdcroft recommend them because of quality service provided by Chris "
"I would recommend Holdcroft Honda Warrington to friends and family because Mark Burrows the sales person put us at our ease as soon as we walked into the dealership and was so helpful throughout our visit, we had travelled from Clitheroe that day and was shown a number of vehicles, the vehicle that I really wanted to see was actually at Ellesmere Port and Mark offered to get it to Warrington for us , we were going on holiday that week so for a small deposit Mark kept the vehicle for us to view on our return. We arrived via train on the Sunday and Mark offered to collect us from the station but we declined the offer but thought what a nice gesture, Overall the experience of buying the car was stress free .(excellent service)."
"Holdcroft Honda Warrington staff were good because Martyna explained everything to both of us and we felt comfortable to ask any questions and she explained it to us in detail if there was anything we were not sure of. We are very sattisfied with both the service and attitude of all the staff at Honda."
"My experience at Holdcroft Honda Warrington could have been better because they couldn't wait to steal my trade in for a cheap price and with all the mats to then present me with a Honda minus the mats and asked for me to buy them for £85 cheeky They couldn't even give me the wheels I wanted considering the deal of two cars traded in which they would've made money on likewise the car they sold me was over priced "
"Very satisfied with the salesperson, good mannerism and very patient. Overall an excellent package thank you!"
"I'd endorse Holdcroft Honda Warrington because helpful and proficient staff."
"My experience at Holdcroft Honda Warrington was positive because there were a few complications and the dealer Chris kept me informed all the way that's what I expect from A company you are buying the product from "
"My experience at Holdcroft Honda Warrington was cracking because the sales staff are very friendly and do not push a sale they give you the information you need to know. have dealt with holdcroft before and would not think of dealing anywhere else, that applies to the service department as well. "
"Super product - First class treatment, able to test drive on my own, fantastic salesman and a great bargain."
"No different to any other main dealerships."
"Holdcroft Honda Warrington were fantastic they were very helpful and made me feel like a valued customer!! "
"I would recommend Holdcroft Honda Warrington to friends and family because the staff were very knowledgable and provided the necessary details so that purchase decisions could be confidently made"
"They were a pleasure to work with more than helpful and were willing to pull out all stops to give me a top class service"
"I was pleased with Holdcroft Honda Warrington and would recommend them because brilliant customer care!"
"Having made the decision to buy a CRV at another dealership where the salesman seemed completely uninterested I. Selling us a car we began to look at other Honda dealerships. Darren was very proactive I. Terms of understanding what we wanted and calling us constantly with options. He went over and above to find us the car that was not even at his dealership yet but was exactly what we were looking for. He was excellent every step,of the way giving us all the information we needed and meeting all our requests and needs from start to finish. We visited two other dealerships and the same people there were really Average. Darren was exceptional not a hard sell just professional and really interested to give good service. The team at this dealership were all excellent."
"The experience at Holdcroft Honda Warrington was fantastic because the sales people were ver professional."
"Great service throughout. Chris was very prompt and professional. Excellent after-sale service too on a small repair - many thanks. "
"I was impressed at the professionalism of all members of staff - especially Chris and Darren. At no point during the viewing / sale did we feel inconvenienced. All cars inside and outside the showroom looked clean and smart. We had a few test drives and did not feel pressured by any of the staff. Using the expertise of the sales team we were able to identify the car we wanted for a great price - Honda Civic. When we picked the car up it was 100% spotless and have not had any problems since - albeit 3 weeks ago. I would highly recommend using Honda and will be returning when I am due an upgrade. "
"I got the car hire wanted however the show room is too bright and had to squint everything I was there, my car didn't have correct fitting mats on delivery nor as clean as I expected ie Polish still on mirrors etc"