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These reviews were collected by JudgeService.com, an independant car dealer review website.
"The experience at Holdcroft Honda Warrington was great because of relaxed atmosphere and good service."
"My experience at Holdcroft Honda Warrington was memorable because i was not pushed i was advised and i like that restores my faith in car salesmen"
"The experience at Holdcroft Honda Warrington was fantastic because the staff were able to find the car I wandered though they didn't have it in stock. There was no hard sell and the staff were polite and knowledgeable "
"Holdcroft Honda Warrington staff were good because they dealt with me in a friendly manner, no pressure and fulfilled my requirements "
"My experience at Holdcroft Honda Warrington was memorable because the car was an upgrade from the one I intended- it is gorgeous! & I am more than happy with it. All the staff were very friendly and I felt very comfortable during the whole process, including part exchanging my existing car."
"I'd endorse Holdcroft Honda Warrington because they had the right car at the right price and the staff were knowledgable, courteous and did not give a hard sell and the showroom environment was second to none. "
"still awaiting this car, no V5C form. judgments still to be made."
"I would not recommend Holdcroft Honda Warrington because althought the salesman pele was very good he went off sick and no one took charge of the purchase handover and there were parts missing that i had purchased. I was informed that i would be contacted the following wednesday to solve the problem. However no one called. Quality of service shown was extremely poor as such i would not recommend honda warrington. "
"Because the sales staff are the best I have ever dealt with. Coming up with the perfect vehicle I had wished for."
"Holdcroft Honda Warrington were fantastic because sales people were friendly and gave me great deal on my part exchange."
"I had a great experience at Holdcroft Honda Warrington because of the politeness and friendliness of the staff, and a big shout out to Mr PELE JACK."
"I had a great experience at Holdcroft Honda Warrington because the whole transaction from start to finish was efficient smooth and hassle free. Immanuel Daley was extremely helpful and nothing was too much trouble. "
"Holdcroft Honda Warrington were great because Very helpful and eager to please us with our purchase."
"I'd recommend Holdcroft Honda Warrington if someone was looking for a Honda specifically, not a general recommendation to buy a car."
"I'd definitely recommend Holdcroft Honda Warrington to friends and family because from start to end the customer service was exceptional. Originally I was hoping for a new car and was talked through my options by Kieran Atherton however on discussion it became apparent that a nearly new used would be more appropriate to my needs. Instead of handing me over to the used car team Kieran continued as my main point of call securing me an excellent deal on exactly the specification of car I wanted whilst still within my price range. There was no hard sell, just the right car for the right price. The communication throughout was exemplary and the car is a dream. Thank you for such a pleasant transaction, I would highly recommend the whole team at Holdcroft Honda, professional and courteous and a pleasure to do business with."
"I would recommend Holdcroft Honda Warrington to friends and family because everyone was friendly yet professional.there was no hard sell so felt very comfortable purchasing new car"
"I'd recommend Holdcroft Honda Warrington to anyone because the reliability of Honda is second to none."
"The staff at Holdcroft Honda Warrington were good because they were extremely courteous and the service was super."
"Holdcroft Honda Warrington were great because the sales rep adille hussain, went to Cheshire oaks to bring a car back to honda warrington for me ,which i was very interested in ,which i bought exceptional service from him, and a great deal on my trade in from the manager at holcroft honda."
"I'd suggest Holdcroft Honda Warrington to a friend because, i thought the service provided was pretty good! No pushy salesman like other places i have visited! "
"I was referred by a friend, so believed that I would get a better service but I did not receive a Honda level service. Before the handover the team was very kind and polite in giving all the information. But after the deal signing it's not the same at all. I haven't been able to get anything that I was promised. It's been several visits and countless calls from my end and yet no response. The car needed Minor bodyworks, but it's not been done even after leaving the car at the dealership for two days. I even took an appointment before leaving the car as they said they had to order the parts, but still not all works were completed. They just keep postponing it. They promised to call up with GAP insurance details, no call on that. I having documents for 24 months of Honda Break down warranty, but when I called and checked it was just for 12 months, this is not acceptable. No word on the referral fee as well. I can't follow up on this every week. It's becoming a task. Did not expect this sort of service from a brand like Honda. It has made me rethink my decision on buying from Honda."
"I'd recommend Holdcroft Honda Warrington to a friend because The service was good "
"Holdcroft Honda Warrington staff were good because the communication was great, they are very professional, friendly and informative. I came away feeling I had a good deal and I love my Honda jazz si."
"I'd definitely recommend Holdcroft Honda Warrington because they are my local dealership with a great product and good customer relations "
"Holdcroft Honda Warrington were fantastic because the car is very good value for money and there were no pushy sales tactics employed just a helpful well informed salesperson. When we picked our used car up it was immaculate. We had a small problem with the air bag warning light after a couple of days but this fault was quickly rectified."
"The staff at Holdcroft Honda Warrington were good because they were so friendly yet, professional. They have a fantastic variety of stock -both onsite and available within the group. They exceeded my expectations, I wasn't even looking for a car, but just accompanied my daughter in her car search. I just fell in love with the model on the forecourt , and although it had already been sold, they quickly located one for me. Great great team, eager to please and I happily returned to the Honda brand, after straying away for a few years. "
"There is a great team of people at Holdcroft although they do seem to be in board meetings a lot which can lead to customers 'hanging around' in Reception. However I found the service very good and I would recommend them as an honest dealership. Great care was taken to ensure the car was cleaned and presented immaculately. For reference I purchased a 2 year old used Civic Tourer. Veryan Cripps was the agent who dealt with our purchase. He presented himself very professionally and provided an empathetic service. Great doing business. Please keep it up."
"My experience at Holdcroft Honda Warrington was positive because the sales people were friendly and open with me while I put them through the mill, I know you made money on the car, but I mde a good deal, and I throughly enjoyed the bartering experience."
"I'd recommend Holdcroft Honda Warrington to anyone because they are efficient, personal and professional "
"The staff at Holdcroft Honda Warrington were good because they are very thorough and attentive"
"I'd recommend Holdcroft Honda Warrington to anyone because the customer service was excellent. We didn't feel pressured but supported in our choice."
"Holdcroft Honda Warrington were great because excellent service and friendly atmosphere no pressure sales from the staff"
"My experience at Holdcroft Honda Warrington was positive because the staff especially Immanuel. He was very happy and positive throughout. He never pressurised us in any way and was very kind to me"
"Excellent service from start to finish. Can't praise this dealership and the team enough. Friendly, helpful and experienced staff who will go the extra mile to help you. Special thanks to Robbie Foy and Joe Burns for their professional yet personal touch and guiding us through everything. 5 stars and a big thank you to you all"
"My experience at Holdcroft Honda Warrington was ok because staff were friendly and helpful. But was disappointed that the car was not valeted properly. Windscreen was dirty and there was dust on the dashboard.Had to make a return trip for the parcel shelf had been left out."
"The staff at Holdcroft Honda Warrington were good because Very knowledgeable about the cars on the lot and did not pressure me into a sale "
"Great service, friendly salesman."
"Holdcroft Honda Warrington were really helpful and I'd recommend them because It was a very smooth process, staff were helpful without being pushy."
"I'd recommend Holdcroft Honda Warrington to anyone because OF THE PROFESSIONAL ATTITUDE OF YOUR SALES EXECUTIVE. EMMANUEL DALEY AND IS HELP IF I NEEDED IT."
"I'd definitely recommend Holdcroft Honda Warrington because my whole experience was smooth and professional. Everything I was promised came to fruition.The attention and handling from Immanuel Daley was 1st class."
"The following account may be useful but it being used primarily as an opportunity to place on record our experience. The experience at Holdcroft Honda Warrington was good because," having invited our visit as part of an initiative focussing on long standing customers, the Honda staff lead us through the option of which model to consider and purchase with patience and understanding. Unfortunately there was a fault with the vehicle we purchased (a CRV) which required another visit to Honda Warrington for a check.After this unwanted happening I arrived with some anxiety and with my long standing confidence in the garage and the brand slightly dented. I am delighted to record that Emma and Chris dealt with me and the technical circumstances with great care, efficiency and understanding. I drove away with confidence restored. We moved from Lymm to Wales five years ago but had recently decided to go back to do business with the Warrington branch because of the atmosphere and quality of reception which we always enjoyed in the past.Now, because of an unwanted eventuality,we are happy that we made that decision. The vehicle is now performing as we hoped and we think that Holdcroft Honda Warrington helped us to reach the right decision.So confidence has been confirmed. All round!" "
"Holdcroft Honda Warrington were great because of their friendly, efficient and professional service."
"The staff at Holdcroft Honda Warrington were good because they were very professional and friendly people."
"Holdcroft Honda Warrington were helpful because they obviously wanted a sale whitch I had no problem with if I thought I was being pressured I would have walked."
"Holdcroft Honda Warrington were helpful because staff were lovely ghey even let me take my new car inspite of forgetting the V5 for my part ex"
"My experience at Holdcroft Honda Warrington was cracking because smooth efficient handover - but be prepared for a long wait we were there nearly 2 hours!"
"I'd definitely recommend Holdcroft Honda Warrington to friends and family because they appeared to be a genuine dealer and the salesperson(Martyna) was very helpful without being pushy"
"The experience at Holdcroft Honda Warrington was good . because Martyna was excellent. Complete understanding of my needs and was fantastic would recommend on her service alone"
"The experience at Holdcroft Honda Warrington was great because the choice of vehicles was very good and the sales person I dealt with was not pushy and was very helpful. "
"Holdcroft Honda Warrington were great because all aspects of the sale were handled in a professional manner. Thanks to Chris Hughes for finalising the deal."
"Holdcroft Honda Warrington staff were good because friendly and went out of there way to provide good customer service with no pressure "
"I was pleased with Holdcroft Honda Warrington and would recommend them because there were no hard sales techniques. I felt the sales staff were very helpful in finding the right car at the right price for me. "
"The staff at Holdcroft Honda Warrington were good because the staff are professional and easy to deal with and you do not feel under pressure to purchase."
"I'd recommend Holdcroft Honda Warrington because they went the extra mile. I had to have my Jazz converted to hand controls which they organised on my behalf (the quality of the conversion was fantastic) Chris really looked after us all the way through even having the car delivered to our home once it had been valeted and checked by their workshop. They will even collect and deliver my car come service time. There was no pressure when we initially started to look at their vehicles and no pressure to purchase. I will definitely use them again in the future."
"Martyna was most helpful and friendly and eager to ensure that I was happy with the car and the service provided"
"I would recommend Holdcroft Honda Warrington to friends and family because of their great service and people friendly atmosphere"
"I would not recommend Holdcroft Honda Warrington because did not listen to my requirements in terms of paintwork renovation required, only dealing with one large chip when I refused to buy it in its current condition and despite my request to view the car in the dry so I could inspect paintwork properly before finalising, it was out in rain on my arrival and subsequently after I got home when I finally had a dry couple of hours I discovered other chips and scratches which hadn't been attended to. The overall experience started OK but sadly went downhill. I have been with volvo for the previous 16 years and sadly Honda haven't come close."
"Holdcroft Honda Warrington were great because they spent lots of time explaining details of my purchase to me and I didn't feel rushed or pressurised."
"I'd definitely recommend Holdcroft Honda Warrington to friends and family because the salesperson was extremely helpful. Located the exact car I wanted. Very knowledgeable about his cars. Factual but not pushy. Made buying the car a great experience. Thank you "
"I was pleased with Holdcroft recommend them because of quality service provided by Chris "
"I would recommend Holdcroft Honda Warrington to friends and family because Mark Burrows the sales person put us at our ease as soon as we walked into the dealership and was so helpful throughout our visit, we had travelled from Clitheroe that day and was shown a number of vehicles, the vehicle that I really wanted to see was actually at Ellesmere Port and Mark offered to get it to Warrington for us , we were going on holiday that week so for a small deposit Mark kept the vehicle for us to view on our return. We arrived via train on the Sunday and Mark offered to collect us from the station but we declined the offer but thought what a nice gesture, Overall the experience of buying the car was stress free .(excellent service)."
"Holdcroft Honda Warrington staff were good because Martyna explained everything to both of us and we felt comfortable to ask any questions and she explained it to us in detail if there was anything we were not sure of. We are very sattisfied with both the service and attitude of all the staff at Honda."
"My experience at Holdcroft Honda Warrington could have been better because they couldn't wait to steal my trade in for a cheap price and with all the mats to then present me with a Honda minus the mats and asked for me to buy them for £85 cheeky They couldn't even give me the wheels I wanted considering the deal of two cars traded in which they would've made money on likewise the car they sold me was over priced "
"Very satisfied with the salesperson, good mannerism and very patient. Overall an excellent package thank you!"
"I'd endorse Holdcroft Honda Warrington because helpful and proficient staff."
"My experience at Holdcroft Honda Warrington was positive because there were a few complications and the dealer Chris kept me informed all the way that's what I expect from A company you are buying the product from "
"My experience at Holdcroft Honda Warrington was cracking because the sales staff are very friendly and do not push a sale they give you the information you need to know. have dealt with holdcroft before and would not think of dealing anywhere else, that applies to the service department as well. "
"Super product - First class treatment, able to test drive on my own, fantastic salesman and a great bargain."
"No different to any other main dealerships."
"Holdcroft Honda Warrington were fantastic they were very helpful and made me feel like a valued customer!! "
"I would recommend Holdcroft Honda Warrington to friends and family because the staff were very knowledgable and provided the necessary details so that purchase decisions could be confidently made"
"They were a pleasure to work with more than helpful and were willing to pull out all stops to give me a top class service"
"I was pleased with Holdcroft Honda Warrington and would recommend them because brilliant customer care!"
"Having made the decision to buy a CRV at another dealership where the salesman seemed completely uninterested I. Selling us a car we began to look at other Honda dealerships. Darren was very proactive I. Terms of understanding what we wanted and calling us constantly with options. He went over and above to find us the car that was not even at his dealership yet but was exactly what we were looking for. He was excellent every step,of the way giving us all the information we needed and meeting all our requests and needs from start to finish. We visited two other dealerships and the same people there were really Average. Darren was exceptional not a hard sell just professional and really interested to give good service. The team at this dealership were all excellent."
"The experience at Holdcroft Honda Warrington was fantastic because the sales people were ver professional."
"Great service throughout. Chris was very prompt and professional. Excellent after-sale service too on a small repair - many thanks. "
"I was impressed at the professionalism of all members of staff - especially Chris and Darren. At no point during the viewing / sale did we feel inconvenienced. All cars inside and outside the showroom looked clean and smart. We had a few test drives and did not feel pressured by any of the staff. Using the expertise of the sales team we were able to identify the car we wanted for a great price - Honda Civic. When we picked the car up it was 100% spotless and have not had any problems since - albeit 3 weeks ago. I would highly recommend using Honda and will be returning when I am due an upgrade. "
"I got the car hire wanted however the show room is too bright and had to squint everything I was there, my car didn't have correct fitting mats on delivery nor as clean as I expected ie Polish still on mirrors etc"
"Holdcroft Honda Warrington were fantastic because I could not have asked for better service. I drove away very happy."
"Holdcroft Honda Warrington were great because the service from Martina and the team was excellent. Including after we bought the car. Even set blue tooth up for me a week later. Would recommend Holcroft to everybody. Thanks again"
"I would recommend Holdcroft Honda Warrington to friends and family because Mark Burrows is the best salesman I have met on any of my searches for car ever, both main dealers and second hand car lots. He was attentive without being pushy, recognised my needs and my buying style, and I left with a car and a good feeling about every aspect of the experience. "
"Holdcroft Honda Warrington were really helpful and I'd recommend them because there was no pressure from the sales staff. As my visit to the dealer was purely to buy wiper blades , not to change my car, the deal negotiated was an offer I couldn't refuse . This is our fifth Honda Jazz"
"Holdcroft Honda Warrington staff were great from the moment we entered. I liked the look of the civic so went in to discuss what kind of a car is available. The sales staff were very professional and helpful throughout the process. I've ended up upgrading my car and buying a second car for my girlfriend. The service and quality of the car is excellent and Honda will be first on my list when it comes to upgrading in a few years time."
"Holdcroft Honda Warrington were great because the overall service was very good and the salespersons were very friendly. They allowed me to test drive the vehicle alone, which was a big buying factor. I was able to test drive the vehicle over an extended period and was able to focus on the drive. Happy with the team's willingness to accommodate my particular requirements."
"I'd endorse Holdcroft Honda Warrington because they were very helpful and the overall experience was very satisfactory "
"I was pleased with Holdcroft Honda Warrington and would recommend them because the attitude and friendliness of the salesman Chris Hughes."
"Holdcroft Honda Warrington were great because it was great service from start to end. They kept us upto date with everything so I was never left in the dark . "
"I would not recommend Holdcroft Honda Warrington because the service levels were nowhere near as good as they was previously.I had arranged to collect my car on a Sunday only to receive a phone call informing me that I cant collect on a Sunday as the service department was not open.I also was told that I would have to go in and sign the finance documents before I could collect.This was the reason that I didnt go with finance and borrowed the money elsewhere. The service at handover was exceptionally poor.The gentleman that was doing the handover was not the gentleman who had completed the sale so gave the impression that he couldnt care less and just wanted to go home because it wasnt his sale."
"The experience at Holdcroft Honda Warrington was good because l came away with what I wanted at the right price."
"I'd recommend Holdcroft Honda Warrington to a friend because the sales staff are clearly working togetjher as a team and demonstrate a genuine interest in their customers with both patience and sound advice. "
"Friendly, attentive, knowledgeable, positive"
"My experience at Holdcroft Honda Warrington was positive because it was hassle free and all needs were met! "
"I would not recommend Holdcroft Honda Warrington because I did not feel the customer services or knowledge of the dale process of the staff was very good. Everything was fine until I had signed the documentation and then the attitude of the sales adviser changed. I was rushed into signing the documentation because the sales adviser Chris wanted it to go through before the end of the month but there was no speed on Chris's part for the things I had asked for. I asked that the DVLA to be notified immediately to enable my personal plate to be put on the vehicle on collection. He did not do this until Monday (I bought the previous Thursday) when he posted it, when I asked why he hadn't done it online he seemed to have no idea of the correct process. On many occasions he gave me information which had contradicted previous information. i also felt it inappropriate that when completing the handover documentation he had ticked that I was happy with the service and then asked me to sign it. Should I have not ticked this myself? His manner on the phone was rushed and he made me feel as though I was wasting his time. My husband also felt like this when he called. Also when I collected the car, there was a spillage on the tonneau cover and the centre cup holder was dirty. I also believe I have been given the incorrect handbook for the car as the Civic handbook I have bears no reference to the tourer."
"I'd recommend Holdcroft Honda Warrington to a friend because really friendly service from everyone, love my new Civic :)"
"I'd endorse Holdcroft Honda Warrington because I found nothing was too much trouble for the salesperson, Josh. A few hiccups with transfer of number plate but resolved now. I would comment that I found the finance person not as helpful."
"I'd recommend Holdcroft Honda Warrington to anyone because the staff were professional and courteous in their approach. "
"My experience at Holdcroft Honda Warrington was cracking because excellent sales team everything explained. Couldn't be better. Well done. Thank you. "
"Holdcroft Honda Warrington were fantastic because they were friendly and made you feel at ease. On changing our minds over which car to buy, they were very helpful."
"Holdcroft honda offered me the car that I wanted at the price I could afford. All sales staff were informative and helpful and I would recommend them to others"
"I was happy with the service at Holdcroft Honda Warrington because my 1st choice car was taken away off sale due to mechanical issues after I had put a deposit down and was delayed on the collection. However from there on Holdcrofts customer service really kicked in! They found me actually a better car, supplied myself with a curtousy car while I waited for my now new car. Along with a few other incentives I couldn't be happier with my car and the service I have continued to receive from my sales rep. Toni is very fair honest and reliable to her word! Thank you"