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100 reviews of Holdcroft Nissan Hanley

These reviews were collected by JudgeService.com, an independant car dealer review website.

100

Reviews of Holdcroft Nissan Hanley

95

Overall satisfaction

100

Would recommend

"I'd recommend Holdcroft Nissan Hanley to a friend because Richard was very thorough with the final details when collecting the car, he made sure that everything was as it should be before leaving the dealership."

22nd February 2018 | Mrs J Barks

"I was happy with the service at Holdcroft Nissan Hanley because the customer service was excellent and nothing was to much trouble. "

19th February 2018 | Mrs C

"Holdcroft Nissan Hanley were great because excellent service from start to finish. Wayne was superb , very professional and friendly . A credit to your company."

19th February 2018 | Mrs D Skilling

"We were dealt with by Christopher loynton at Nissan handley and we can say that the professionalism we were shown was excellent. Every stage of the deal was explained to us clearly and very clearly. Any questions we asked were answered satisfactorily. We would recommend anyone to ask for Christopher if they are thinking of visiting holdcrofts in the near future. We will certainly will when change our motor next year. "

17th February 2018 | Mrs W Davies

"I'd recommend Holdcroft Nissan Hanley because of the quality of the vehicles. The sales team I met were open, friendly & professional, unlike the condescending car salesmen I've met before!!"

16th February 2018 | Mrs S Davies

"I would recommend Holdcroft Nissan Hanley to friends and family because the car we had, a White Nissan Juke Tekna 1.2 was just what we were looking for, and the Sales Executive Richard Hudson was just brilliant, he spent lots of time with us,was very informative and answered all our questions, gave us a couple of test drives in a couple of different Nissan Jukes and nothing was too much trouble, and we never felt pressurised at all. Thank you so much Richard you were very helpful, and it was appreciated very much. from Brian & Susan Johnson"

15th February 2018 | Mr B Johnson

"I was happy with the service at Holdcroft Nissan Hanley because fabulous service from start to finish. Friendly helpful staff at all times will definitely return when I'm ready for a change of vehicle. Excellent. "

14th February 2018 | Mrs J Radzins

"I was happy with the service at Holdcroft Nissan Hanley because of the excellent sales staff. Rich Hudson was brilliant, he made us feel welcome, was very knowledgable, top man"

13th February 2018 | Mr T Ball

"I'd definitely recommend Holdcroft Nissan Hanley to friends and family because it was a good friendly service and they do a nice cup of coffee"

13th February 2018 | Mr D Hayward

"I'd recommend Holdcroft Nissan Hanley to a friend because First class service & competitively priced cars"

12th February 2018 | Mrs H Hardman

"The experience at Holdcroft Nissan Hanley was good because the initial service was really good and then they did everything they said they'd do, car was ready at exactly time they said it would be!"

12th February 2018 | Mr M Taylor

"Holdcroft Nissan Hanley were great because of their wide variety of vehicles on offer, very helpful and experienced salespersons. It made the job of buying a "new" car a very pleasant experience. We will certainly use them when changing our other cars."

12th February 2018 | Mrs B Reading

"Today we purchased a nissan qashqai from holdcroft of hanley and were assisted by CHRISTOPHER LOYNTON . He was very helpful and knowledgeable and did not put under any pressure to buy at any time. Nothing was too much trouble to him and he was very pleasant throughout our time with him.The car we bought was in excellent condition and two small points that we pointed out were attended to very satisfactory. The whole experience was very easy and we would recommend this company to anyone and especially chistopher. "

9th February 2018 | Wendy Davies

"Holdcroft Nissan Hanley were really helpful and offered a huge range of vehicles. Aaron in particular made the process as simple as possible and really helped me out with choosing my new car."

8th February 2018 | Miss J Dryden

"Holdcroft Nissan Hanley were great because The salesperson, Richard , was incredibly helpful without being pushy. A pleasure to deal with . "

8th February 2018 | Mrs J Gordon

"Holdcroft Nissan Hanley were fantastic because the price was spot on and the car is fantastic, transaction completed without a hitch."

6th February 2018 | Mrs N Hunt

"I'd definitely recommend Holdcroft Nissan Hanley because they are very helpfull & curtious sales staff allround."

6th February 2018 | Mr N Simpson

"my experience was excellent from start to finish, no hard sell just sensible advice from Chris Loynton the Sales Representative and the finance guy whose name escapes me. It helped that I knew exactly what I wanted which they carried out without challenge or fuss, overall an excellent service."

6th February 2018 | Mr A Beech

"The experience at Holdcroft Nissan Hanley was good because the sales process was quick easy and there was no messing around. Everyone I met at holdcroft was lovely and greeted me with a smile and made sure I was looked after. Very satisfied with my purchase "

5th February 2018 | Miss N Quinn

"I'd recommend Holdcroft Nissan Hanley because the attitude of the sales person, Chris Loynton, was excellent and he did not try to pressure sell to us. He happily dealt with problems which arose regarding our part exchange and took over sorting these problems out himself. If the Juke proves to be as good a car as the dealership then we will be very happy."

5th February 2018 | Mrs M Rochester

"I was happy with the service at Holdcroft Nissan Hanley because of a great service "

5th February 2018 | Mr A Redwood

"Holdcroft Nissan Hanley were great because friendly service"

5th February 2018 | Mr D Tansley

"Holdcroft Nissan Hanley were great because the whole service was smooth and easy"

5th February 2018 | Mr B Everill

"I'd recommend Holdcroft Nissan Hanley to anyone because of the excellent service and value for money"

5th February 2018 | Mr B McFarlane

"I'd recommend Holdcroft Nissan Hanley to a friend because they were honest people, gave lots of edvise, "

5th February 2018 | Mr D Nolan

"Holdcroft Nissan Hanley were great because i just purchased my used 17 reg Nissan Qashquai from Holdcroft. Very professional dealership. From my first telephone conversation with Chris Loynton i was impressed and made me travel from Gloucester to Stoke to look at the car, We agreed a part exchange deal for my older car. The deal was done and i collected my new car 4 days later. Very happy with the service and would recommend this dealership."

5th February 2018 | Mr N Matthews

"Holdcroft Nissan Hanley were helpful because I got the car that I wanted with a spec that I couldn’t believe but at a price that was right for me "

5th February 2018 | Mr M Davies

"A huge thank you to James from holdcroft Nissan leek road Hanley. He was very helpful and courteous and we would definitely recommend anyone who is looking for a new car to go along and see James, he is a lovely man"

5th February 2018 | Mr Kelvin Lewis

"Holdcroft Nissan Hanley were helpful because they did not pressurise me and answered every question efficiently. I had a customer friendly experience. I bought my first car from them in 1974 and have always been treated well. Highly recommended. "

3rd February 2018 | Mr B K

"My experience at Holdcroft Nissan Hanley was positive because every step was clear and simple. No hidden extra costs not beating around the bush. The most simple car buy I’ve ever done. Won’t consider anywhere else for future purchases now."

1st February 2018 | Miss A Green

"I would recommend Holdcroft Nissan Hanley to friends and family because good choice of vehicles at a fair price,friendly sales staff."

29th January 2018 | Mr R Webster

"I would recommend Holdcroft Nissan Hanley to friends and family because from first contact up until collection of my vehicle the service provided by Aaron was better than any other dealership I’ve dealt with in the last 20years. As explained to Aaron I have no doubt that I will purchasing from Holdcroft I’m the future even though it’s 200 miles from my home. The whole process was simple. Thanks again to Aaron and the guys at Holdcroft."

29th January 2018 | Mr M Pallister

"Holdcroft Nissan Hanley were great because initially price was fantastic but having collected my partners car, I am very impressed with the whole set up"

29th January 2018 | Mr P Ruddick

"Holdcroft Nissan Hanley were fantastic because i received very good friendly service and mr paul field was very friendly and he explain me every thing about car"

28th January 2018 | Mr S Palia

"I'd suggest Holdcroft Nissan Hanley to a friend because they have a great choice to choose from and the sales staff are brilliant "

24th January 2018 | Mrs P Degg

"The staff at Holdcroft Nissan Hanley were good because there was no pressure selling and we were allowed to look at several cars and all paperwork was done to my satisafction"

19th January 2018 | Mr J Morris

"Holdcroft Nissan Hanley staff were good because everyone I met was friendly and courteous, down to the gentleman cleaning cars in the showroom who came over to help me with the coffee machine having noticed I was looking non-plussed. Nice coffee too! Richard Hudson, my main man, was extremely helpful throughout and I never felt at all pressurised. Am very happy with my deal and I flew over the hills to Buxton in my new Juke with which I am already much in love. When it's time to change, I will have no hesitation in returning in Holdcroft. "

19th January 2018 | Ms S Adams

"The experience at Holdcroft Nissan Hanley was good because the salesman Paul was fantastic not pushy at all and did his utmost to find something within our very tight budget. The car was spotless inside when we collected it"

18th January 2018 | Miss A Rutter

"I would recommend Holdcroft Nissan Hanley to friends and family because the service offered was excellent. The salesman made me comfortable and I didn't feel pressured. I felt Aaron Worrall listened to my needs and went above and beyond explaining all the options which there was. will defiantly visit again when buying a new car"

18th January 2018 | Mrs A Weston

"We have recently purchased our 2nd Juke through Aaron worrall Again great service by him and a credit to your company!!!! Pictures were sent when the vehicle arrived to make sure we were happy before proceeding with our new purchase!! Everything what needed to be sorted out was sorted before driving away!!! Thanks again Aaron "

17th January 2018 | Mr Rob Humprheys

"I'd recommend Holdcroft Nissan Hanley to anyone because they talk a lot of sense, take time with their customers and have good vehicles. "

15th January 2018 | Mrs Watts

"Holdcroft Nissan Hanley were great because this was my first experience of buying a new car from a dealership. The salesman Paul was very supportive without being pushy. He explained everything and was very patient when answering my numerous questions. I could not fault the service I received from them. Highly recommended "

15th January 2018 | Miss N S

"The experience at Holdcroft Nissan Hanley was fantastic because I was treated as family, received excellent service and they went above and beyond to ensure the car was perfect for us"

15th January 2018 | Mrs P

"I would recommend Holdcroft Nissan Hanley to friends and family because everyone is very friendly and they are not trying to force a sale on you unlike other dealerships. Paul Field was excellent from the start right up until I drove away in my qashqai, he explained everything Clearly and gave me a wide choice of options, he did not follow me around the forecourt unlike salesmen at other dealers whoch i found alot more relaxing, excellent place 10/10"

15th January 2018 | Mr T Thorley

"I had a great experience at Holdcroft Nissan Becasue the salesman Aaron Worral was brilliant from start to finish, we rang to ask about a vehicle and he booked us an appointment for a convenient time for us. He explained the finance packages available to us but we wanted to pay cash. From start to finish it was a great experience. "

11th January 2018 | Mr C Willett

"The experience at Holdcroft Nissan Hanley was good because the salesman was not pushy. He gave me time to look at the vehicle properly, explained all the controls and very clearly answered all my questions."

8th January 2018 | Mrs M Foale

"I had a great experience at Holdcroft Nissan Hanley because the staff were extremely friendly from the moment we approached them but were never pushy."

8th January 2018 | Mrs D Judges

"My experience at Holdcroft Nissan Hanley was cracking because friendly service happy to help "

8th January 2018 | Miss S Sharkey

"I would recommend Holdcroft Nissan Hanley to friends and family because they have great staff and help with anything needed and put you at ease "

8th January 2018 | Mr J Turner

"I was happy with the service at Holdcroft Nissan Hanley because it was easy and seamless and everything went smoothly. Rich was very helpful and thought of everything I would need to know about the car"

5th January 2018 | Mrs S Wilkinson

"Holdcroft Nissan Hanley staff were good because We travelled to Stoke from London for this car and previously had numerous phone calls with Rebecca about the car before travelling all that way to see it. She was more than helpful, very patient and nothing was too much trouble for her. The Hanley staff are excellent and we would buy from them again even though they are so far away."

2nd January 2018 | Mr Jay

"Holdcroft Nissan Hanley staff were good because theyou treated you like royalty "

29th December 2017 | Mr A Poole

"Holdcroft Nissan Hanley were great because Aaron was really helpful and couldn’t do enough for myself and my husband "

23rd December 2017 | Mrs A Tibble

"The experience at Holdcroft Nissan Hanley was good because the service I received from viewing the vehicle to completing the purchase was excellent special thanks to Becky for her help throughout."

9th December 2017 | Mr J B

"I was pleased with Holdcroft Nissan Hanley and would recommend them because the service was great. I felt comfortable and everything was explained properly "

9th December 2017 | Miss A Hurst

"I was happy with some of the service at Holdcroft Nissan Hanley because they need to smile more even in the office they need to be a bit more professional and greet people more "

9th December 2017 | Mr S Clewes

"I'd definitely recommend Holdcroft Nissan Hanley because from start to finish they treated me as an individual, not just another customer"

8th December 2017 | Mr G Gibson

"I'd suggest Holdcroft Nissan Hanley to a friend because very helpful "

7th December 2017 | Mr A Stokes

"The experience at Holdcroft Nissan Hanley was good because, We have just bought a pre registered Xtrail. Very much worth traveling from Northamptonshire. From the first phone call we were dealt with very professionally by Wayne Lawson. All the team we met were extremely friendly and plied us with copious coffee and biscuits to keep us going! We’ve bought brand new Nissan before from a family firm and expected a certain service which Holdcroft delivered. No pushy pressure just honest support through the buying process. Just a shame they won’t have the opportunity to provide servicing going forward."

6th December 2017 | Mr A Royle

"I was pleased with Holdcroft Nissan Hanley and would recommend them. Aaron was so helpful and lovely to deal with nothing was too much trouble. Excellent service, highly recommend."

30th November 2017 | Mrs S Willetts

"I'd recommend Holdcroft Nissan Hanley to a friend because it was a very easy purchase "

30th November 2017 | Mr A Slater

"The staff at Holdcroft Nissan Hanley were good because they were attentive to everything I required from the start. Nothing was too much trouble. I have a car I love to drive and with the confidence of it having 12 month's warranty and a two year service package and RAC cover. Thanks especially to Rich Hudson who delivered on every promise throughout the sale process."

27th November 2017 | Mrs V Caldwell

"I had a great experience at Holdcroft Nissan Hanley because they managed to satisfy my wife exacting requirements !!!"

27th November 2017 | Mr R Nelson

"I would recommend Holdcroft Nissan Hanley to friends and family because I received an honest and upfront service, there was no pressure to buy and Wayne took the time to explain all options available to me based on my needs and circumstances. "

22nd November 2017 | Miss M

"The staff at Holdcroft Nissan Hanley were amazing from start to finish, Aaron spoke clearly through all car jargo so I fully understood everything, he was very friendly and nothing seemed too much for him. The car looked immaculate on collection day. Thank you Aaron for making my time of choosing the right car for me so enjoyable amd stress free. "

21st November 2017 | Mrs L Haigh

"The experience at Holdcroft Nissan Hanley was fantastic because the staff were pleasant and answered all queries. "

20th November 2017 | Miss S Bridgett

"I was happy with the service at Holdcroft Nissan Hanley because I had a good customer service experience "

20th November 2017 | Mrs K Tegg

"I was recommended to go and see Aaron Watkins by a friend who had also purchased a car through him, I couldn't have asked for a better service, he his a little Gem! Graham was also a joy to deal with when it came to the paperwork! Thank you all for helping me and giving me the confidence to buy, I love my new Juke !!! "

20th November 2017 | Miss C Holyman

"I'd suggest Holdcroft Nissan Hanley to a friend because the professional and friendly service. A nice buying experience. "

17th November 2017 | Mr C Delinikakjtis

"I'd recommend Holdcroft Nissan Hanley because the service from Aaron was great couldn’t do enough for us and feel that if I have any questions we wouldn’t hesitate to contact them"

16th November 2017 | Mrs D Hickton

"I was happy with the service at Holdcroft Nissan Hanley because all questions were dealt with, nothing was too much trouble. "

16th November 2017 | Miss R Whalley

"Brilliant staff, friendly environment and deffinately deal with them again :) "

14th November 2017 | Mr L

"I had a great experience at Holdcroft Nissan Hanley because everyone took the time to explain everything to me "

14th November 2017 | Mrs P Lockley

"My experience at Holdcroft Nissan Hanley was memorable because was made to feel very welcome and at ease! All staff were very friendly and only had to wait a week to pick up my car. "

13th November 2017 | Mrs R Rushton

"My experience at Holdcroft Nissan Hanley was positive because the staff allow you to browse in peace but are extremely helpful when approached, Rich was excellent and I feel he went above and beyond to get me a good deal for part exchanging my old car within my budget. Handover was done in less than an hour, communication has been excellent throughout, very satisfied with the service I received "

10th November 2017 | Miss Biddulph

"I'd definitely recommend Holdcroft Nissan Hanley because the salesman was helpful and give us help when the car was handed over"

8th November 2017 | Mr P Jones

"I'd endorse Holdcroft Nissan Hanley because from start to finish they think of everything. A good finance package. A great choice of 'Cared 4' cars. First Rate help and advice from Holdcrofts' Staff. A great handover experience with brilliant explanations of the cars controls. and also it doesn't stop there. The follow up as been second to none."

6th November 2017 | Mr Aj Moore

"Holdcroft Nissan Hanley were great because Competitive prices"

6th November 2017 | Mr C Peate

"Holdcroft Nissan Hanley staff were good because it wasn't a pushy sale and they covered my requirements to my satisfaction. As an extra bonus the vehicle was fitted with a Sunroof and diff lock without charge along with a load liner."

6th November 2017 | Mr A Dearling

"The experience at Holdcroft Nissan Hanley was fantastic because of Aaron the salesperson he made everything easy for us as we live in Wales he is the best sales person I have dealt with when buying a car nothing was a problem for him even with the number of emails I kept sending him. Great asset to the Holdcroft Group and can’t thank him enough."

6th November 2017 | Mrs S Salt

"The staff at Holdcroft Nissan Hanley were good because they were friendly and gave us time to decide. Wayne and Paul were excellent! Thank you for the great service."

3rd November 2017 | Mr R M

"The experience at Holdcroft Nissan Hanley was fantastic because the customer service is excellent "

2nd November 2017 | Mrs T Humphries

"My experience at Holdcroft Nissan Hanley was cracking because all the staff were friendly and answered all questions professionally. Very pleased."

2nd November 2017 | Mr M Bailey

"Holdcroft Nissan Hanley were great because they explained everything in detail, answered any questions and we're generally pleasant and helpful. The salesman Paul all of the above. "

30th October 2017 | Mr A Griffin

"The experience at Holdcroft Nissan Hanley was fantastic because Paul was friendly and informative, there was no sales pressure. He made sure I was 100% happy before I drove away"

30th October 2017 | Mrs S Padley

"Holdcroft Nissan Hanley were fantastic because they were very interested in me and what I wanted out of the entire experience. "

30th October 2017 | Mr M Stanway

"The experience at Holdcroft Nissan Hanley was fantastic because The sales person which dealt with me namely Rebbeca Watkins was extremley friendly and very proffessional. She went through all the details of the vehicle and was very thorough. Having taken the vehicle for a test drive we decided to purchase. All the paperwork was explained carefully and they prpared the vehicle for collection witthin the week. A very pleasant purchase experience and after sales service. Thank you"

28th October 2017 | Mr N Bridgwood

"My experience at Holdcroft Nissan Hanley was memorable because I got the car I wanted at a very competitive price. It was hassle free from start to finish, everything about the sale was explained thoroughly from the finance to mod-cons inside the actual car. This is my second car in 2 years from holdcroft stoke and would defiantly recommend. "

26th October 2017 | Mr M Jukes

"easy to deal with, very patient and understanding"

26th October 2017 | Mrs L Horton

"My experience at Holdcroft Nissan Hanley was memorable because the staff listen to what you want and make sure you are happy with your purchase"

25th October 2017 | Miss K Moore

"Holdcroft Nissan Hanley were helpful because friendly staff and had good choice of vehicles"

24th October 2017 | Mrs L Jervis

"Holdcroft Nissan Hanley staff were good because of their professionalism, courtesy and attention to detail."

17th October 2017 | Mrs J Brazier

"The experience at Holdcroft Nissan Hanley was fantastic because Rebecca the sales person was very honest and got us the best deal possible on the car we wanted "

12th October 2017 | Mrs A Gordon

"Holdcroft Nissan Hanley were great because Wayne Lawson is the nicest and most helpful salesperson. I have had my last 4 cars off Wayne and would never go to anyone else."

5th October 2017 | Mrs N Hulme

"I had a great experience at Holdcroft Nissan Hanley because the salesman Wayne was helpful, explanatory and a good communicator."

4th October 2017 | Mr R Stubbs

"I'd recommend Holdcroft Nissan Hanley to anyone because they give great customer service, have good quality vehicles, and the staff and sales team are all friendly and helpful. Basically, hassle-free car buying with a lot of extras thrown in :)"

3rd October 2017 | Miss C Baddeley

"My experience at Holdcroft Nissan Hanley was positive because there was no hard sell or pressure to buy. "

3rd October 2017 | Mr R Bagworth

"I'd endorse Holdcroft Nissan Hanley because the staff were friendly and helpful. The car was right for me and they provided all the answers I needed, and quickly."

2nd October 2017 | Mr B Jacobs

"Holdcroft Nissan Hanley staff were good because they dealt very professionally. My sales executive sorted all paper work on time and also came to pick me up from station when I came to take delivery of car. Explained everything about car and finance deals. Very satisfied "

2nd October 2017 | Mrs P Kainth

"I'd recommend Holdcroft Nissan Hanley because of the friendly and efficient service that I received from the company "

2nd October 2017 | Mr A Slater

Holdcroft Nissan Hanley

Holdcroft Nissan Hanley
nissan

This family owned business has steadily grown into what it is today, implementing new ideas along the way and fine tuning the traditional.

Like most family businesses, the Holdcroft Group developed from modest beginnings. In 1966, Terry Holdcroft opened the first business in Hanley, Stoke-on-Trent. It was, and still is, renowned for a warm, friendly and personal service, with an emphasis on customer satisfaction and outstanding value for money.

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100 of Holdcroft Nissan Hanley customers who bought a vehicle would recommend them to a friend