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100 reviews of Holdcroft Nissan Hanley

These reviews were collected by JudgeService.com, an independant car dealer review website.

100

Reviews of Holdcroft Nissan Hanley

92

Overall satisfaction

95

Would recommend

"I'd definitely recommend Holdcroft Nissan Hanley because well looked after all through sale good part exchange and good knowledge of car on handover "

16th July 2018 | Mr L Parkinson

"Holdcroft Nissan Hanley were great because they have a good choice of second hand cars at a reasonably competative price for a main dealer with of course main dealer back up"

16th July 2018 | Mr M Slack

"I'd recommend Holdcroft Nissan Hanley to a friend because friendly staff & heloful, especially Nick Hudson "

16th July 2018 | Mr Pickford

"My experience at Holdcroft Nissan Hanley was positive because there was no pressure to buy and Kevin the salesman was very informative about every aspect from purchasing to servicing . His patience with our endless questions pre purchase was very welcome. The handover was a seamless process and we are delighted with our first ever purchase of a nissan car"

6th July 2018 | Mr A

"I had a great experience at Holdcroft Nissan Hanley because I never felt any preasure to buy a car, although I new what I wanted Kevin at holdcrofts answered all our questions and made us feel welcome straight away. We had refreshments which is a lovely touch. Everyone was realy friendly Kevin kept in touch with me right up to handover also a after sales telephone call to see if we are happy. My nissan juke looked immaculate on pick up and although it's nearly three years old it looks and smells like a shiney brand new car, Iv had lots of compliments about it. O/H likes to drive it and keeps pinching my keys! Yes I'd highly recommend and would go back, thankyou Kevin"

5th July 2018 | Mrs J Lindsay

"Holdcroft Nissan Hanley were fantastic because of the helpful salespeople with a non pressured feel. "

2nd July 2018 | Miss S Thorley

"I'd endorse Holdcroft Nissan Hanley because good choice of cars and friendly and helpful staff."

30th June 2018 | Mrs H

"Holdcroft Nissan Hanley were really helpful and I'd recommend them because Paul the salesman excellent the whole team excellent.You are made to feel that you are important the service from everyone top standards would recommend .Thank you "

28th June 2018 | Mr T Kiely

"I'd recommend Holdcroft Nissan Hanley to anyone because we had a very interesting and enjoyable chat with the salesperson who was very knowledgeable about electric cars. His recommendations were spot on . "

27th June 2018 | Mrs S Wardle

"My experience at Holdcroft Nissan Hanley was memorable because they were professional but also friendly nothing was too much trouble and they were very thorough in explaining everything. They also had the exact car that I wanted"

27th June 2018 | Miss J Wood

"All went generally well with sale. However, Found a small dent on rear bumper on returning home and after closer inspection. Didn’t notice this on original inspection prior to purchasing, however car was being used as a demo car by Nissan Sales and had not been cleaned. Contacted Nissan sales who the dent was known to them and on the car when sold (although this was not pointed out which was disappointing when buying a £20k+ car). They said they could look at dent to see if anything could be done, but car would need to be returned to Workshop in Hanley (and not my local Nissan dealer). Hanley is 30+ mile trip for me (60+ round trip) plus I need the car for work and have no other means of transportation - Making it very difficult / unlikely for me to resolve. Other than that experience was generally positive. Car could have been cleaner, still residue (glue) of old sale stickers that must have been in rear windscreen still visible."

27th June 2018 | Mr R

"The experience at Holdcroft Nissan Hanley was fantastic because the service was amazing. All questions I had were answered and Chris was very friendly and extremely helpful. He went above and beyond to make my experience a good one."

26th June 2018 | Miss P Bunter

"Holdcroft Nissan Hanley were really helpful throughout the whole process of acquiring the car. Being located in Essex it could have been difficult but Wayne Lawson was terrific and made the whole process a breeze. I would thoroughly recommend him and the dealership."

26th June 2018 | Mr A Flanagan

"Holdcroft Nissan Hanley were great because they couldn’t be more helpful and the communication between themselves and the buyer is fantastic , it’s the most pain free experience buying a new vehicle from them"

21st June 2018 | Mr D Chipping

"I'd endorse Holdcroft Nissan Hanley because nothing is too much trouble for any of the staff! Brilliant service. "

20th June 2018 | Miss Robinson

"I'd suggest Holdcroft Nissan Hanley to a friend because my experience was entirely satisfactory"

20th June 2018 | Mr D Morcom

"I'd suggest Holdcroft Nissan Hanley to a friend because Wayne who dealt with us was great. Everything was explained in detail in s language anyone would have understood. The service was quick and efficient and we were totally satisfied "

18th June 2018 | Mr S Whitehurst

"Very helpful salesperson (Mr P Field) could not have been more accomodating."

14th June 2018 | Mr P Knapper

"My experience at Holdcroft Nissan Hanley was memorable because the staff was friendly and knowledgeable. There was no hard sell and I felt in control throughout. The handover was smooth and the vehicle - a used Leaf - had been so well prepared it looked like new. Highly recommended!"

11th June 2018 | Mr F Castelain

"I would recommend Holdcroft Nissan Hanley to friends and family because the staff are excellent, nothing is too much trouble for them. Richard Hudson was extremely helpful and got me a great deal on my quashqai really happy with it. "

11th June 2018 | Mrs C Cotterill

"The experience at Holdcroft Nissan Hanley was fantastic because I told Kevin the sales person I needed a car asap as mine had been wrote off in a car accident my new car was ready in days excellent servicehighly recommend."

11th June 2018 | Mrs J Adams

"I would recommend Holdcroft Nissan Hanley to friends and family because first class experience. Thank you to all concerned especially Wayne "

6th June 2018 | Mr R Orme

"Holdcroft Nissan Hanley were great because Richard Hudson your salesperson was helpful and friendly and was not pushy or aggressive in is sales pitch"

4th June 2018 | Miss M Snape

"I'd definitely recommend Holdcroft Nissan Hanley to friends and family because overall I had a straight forward experience of selecting, buying and handover of my new car. "

4th June 2018 | Mrs S Harrison

"I'd endorse Holdcroft Nissan Hanley because the salesperson (wayne) gave an in depth summary of the car and never objected to any questions we asked.He also is having the car re-valeted because he wasnt happy with it.Not many places do that."

4th June 2018 | Mr D Buckley

"My experience at Holdcroft Nissan Hanley was memorable because the way they provided me services absolutely amazing. I certainly sure My Nissan Qashqai will be running amazing too"

4th June 2018 | Mr K Islam

"Holdcroft Nissan Hanley were really helpful and I'd recommend them because the staff are professional and friendly, the card are excellent condition and the prices are very competitive they have everything you are looking for under one roof ."

4th June 2018 | Mr D Jones

"The experience at Holdcroft Nissan Hanley was good because I liked the choice of cars and the prices every where was clean and tidy and the staff were very polite with no pressure put on you "

30th May 2018 | Mrs V Taylor

"My experience at Holdcroft Nissan Hanley was memorable because from the minute we walked in we were under no pressure to buy but when we wanted any information the salesman would answer our questions.when picking up the car all information was given very precisely. Would highly recommend to anyone "

29th May 2018 | Mr N Pattison

"I'd recommend Holdcroft Nissan Hanley to a friend because of their friendly manner"

24th May 2018 | Mr C

"My experience at Holdcroft Nissan Hanley was positive because Kevin the sales rep spent time with me and came in on his day off to hand the car over"

21st May 2018 | Mr R Evans

"My experience at Holdcroft Nissan Hanley was cracking because the salesperson Kevin was knowledgeable and helpful but I didn't feel like there was a "hard sell" to get me to make a purchase. I bought the car I wanted and he gave me all the information I needed."

21st May 2018 | Mrs Mellor

"I'd definitely recommend Holdcroft Nissan Hanley to friends and family because all the staff are exceedingly helpful. Any problems I had with my previous car were sorted out immediately. I got the price I wanted for my old car which enabled me to buy a nearly new car and most of all Richard the salesman, who sold me my previous car, talked to me. I have found in the past that being a woman meant that salesmen talked to my husband, not me, even though I was buying the car. This doesn't ever happen at Holdcroft .Can't recommend them highly enough."

21st May 2018 | Mrs A Jones

"My experience at Holdcroft Nissan Hanley could have been better because the car that I purchased was not to the same standard as advertised resulting in me having to send the car back. I thought an approved nissan is supposed to be in good condition. "

15th May 2018 | Mr O Pickersgill

"I'd recommend Holdcroft Nissan Hanley to anyone because of the prompt response and highly professional people"

14th May 2018 | Mr S Hanumanthu

"I would not recommend Holdcroft Nissan Hanley because attitude of the salesperson "

13th May 2018 | Mr E Jones

"I'd recommend Holdcroft Nissan Hanley to anyone because they were very friendly and could not be nicer even taking us home on our first visit as it was raining"

12th May 2018 | Mr B Land

"I'd definitely recommend Holdcroft Nissan Hanley because nice brand with free serving and rac cover "

11th May 2018 | Mr B Pillathiyan

"My experience at Holdcroft Nissan Hanley could have been better because once I was using the car I have noticed a few issues. The air conditioning doesn’t work and the CD player also doesn’t work. I have tried half a dozen times to arrange a time to get this resolved and never get through. I and my partner have both left messages and our numbers for a call back and we don’t get one. Sales great. After sales terrible."

11th May 2018 | Miss V Cornes

"I was happy with the service at Holdcroft Nissan Hanley because of the friendliness of the staff"

11th May 2018 | Mr G Mulvihill

"This is the 4th Nissan micra,I’ve had from Holdcroft,staff very helpful,and very committed to customer satisfaction,would highly recommend Holdcroft’s and especially Nissan best cars on the road"

10th May 2018 | Mrs J Rowley

"I'd definitely recommend Holdcroft Nissan Hanley to friends and family because we had an excellent experience "

8th May 2018 | Mrs P Beeston

"I'd endorse Holdcroft Nissan Hanley because the sales person (Paul) was able to answer all our questions and very pleasant to deal with."

1st May 2018 | Mr M Paine

"The experience at Holdcroft Nissan Hanley was fantastic because the salesman listen to what we were after and helped us to chooses the way we had the payments for the car and how they can help us to part ex our old car with them "

30th April 2018 | Mr R Stubbs

"I'd recommend Holdcroft Nissan Hanley to anyone because I had a good purchasing experience with them"

27th April 2018 | Mr R

"I'd endorse Holdcroft Nissan Hanley because it was a good experience from start to finish "

27th April 2018 | Mr A Whitehurst

"The experience at Holdcroft Nissan Hanley was great because :- Excellent Website making initial search easy. Showoom and Sales Staff very attentive, helpful but not pushy! Great choice of my selected model across the full range of model types and colours. Very competitive pricing and efficient vehicle collection arrangements. Overall a first class service and follow up from the sales team contributing to a very enjoyable experience."

24th April 2018 | Mr D Wilson

"Holdcroft Nissan Hanley were helpful because they answered all questions and were very helpful, friendly and expert in the trade."

23rd April 2018 | Mr J Knott

"I'd recommend Holdcroft Nissan Hanley to a friend because very helpfull .not pushy"

23rd April 2018 | Mrs K Ashcroft

"I'd definitely recommend Holdcroft Nissan Hanley because they listened to what I wanted and didn’t fob me off "

23rd April 2018 | Mrs L Bowers

"Holdcroft Nissan Hanley were helpful because Paul the salesman was very helpful."

23rd April 2018 | Mrs T Arnold

"I was very happy with the first person i delt with but the promises that i was given to the standard tha the car would be when i came to get the car where not upheld at all. Which resulted in me not having the car from yourself as the car was in a mess ... the body work on the car was terrible and the dents and stratxhes agreed to be done where not even touched . The car had been given a quick clean over n that was it . So i wasnt happy with the standard and didnt take the car from yourselves. Im dont mean to be nasty or funny about anything ... i am just being honist . I was very excited to come.and get my car and was over the moon with the first peron i delt with but on turning up and seeing the car i was overcome with disapointment which resulted in me not taking the car from you . "

20th April 2018 | Mr R Lewis

"I had a great experience at Holdcroft Nissan Hanley because of the informed, courteous staff and follow up after sales."

19th April 2018 | Mrs C Callaghan

"I'd recommend Holdcroft Nissan Hanley because of the friendly nature of the staff and their team spirit. The main showroom is bright and inviting and the range of models is good."

17th April 2018 | Mrs G Fallows

"I'd definitely recommend Holdcroft Nissan Hanley to friends and family because the product I purchased is first class and attention to details from the Nissan Hanley staff was excellent"

17th April 2018 | Mr J Carr

"I'd definitely recommend Holdcroft Nissan Hanley because Very attentive, and really pulled out all the stops to find me my car."

16th April 2018 | Mrs V Carey

"My experience at Holdcroft Nissan Hanley was memorable because of the care and attention paid by the staff. Rich Hudson explained all options available and kept in touch throughout the sales process."

16th April 2018 | Mr D

"Holdcroft Nissan Hanley were really helpful and I'd recommend them because there was a good choice of cars and the sales person was really helpful."

16th April 2018 | Mrs W

"My experience at Holdcroft Nissan Hanley was cracking because they did everything they said they would and Rich Hudson was extremely helpful and knowledgeable about the product"

16th April 2018 | Mrs J Millington

"The experience at Holdcroft Nissan Hanley was great because the problem that arose with an element of the computerised dashboard shortly after delivery was immediately and efficiently sorted by Tom."

12th April 2018 | Mr J White

"My experience at Holdcroft Nissan Hanley was excellent because the way in which the sales representative was very aware of what I was looking for and respected the way in which I like to do business and the knowledge I and around the vehicle I was purchasing. He took the time to ask If I had any questions rather than telling me what I did not want to hear. Thank you "

12th April 2018 | Mrs B

"I would recommend Holdcroft Nissan Hanley to friends and family because no hard selling or pressure when viewing the cars. Staff member introduced himself just to acknowledge that we have been seen, he asked a few questions then left us alone to browse at our leisure. "

11th April 2018 | Mr D Johnson

"My experience at Holdcroft Nissan Hanley was cracking because the whole experience from beginning to end was exceptional, couldn't have asked for more. Would not hesitate to purchase a vehicle from them again in the future. Excellent & very professional & brilliant customer service."

10th April 2018 | Mrs H

"I had a great experience at Holdcroft Nissan Hanley because we were very happy with the car we were interested in, Wayne Lawson was very helpful reviewing the car with us, did exactly as promised, arranged documents / sale quickly which was important as we needed the car asap. Very happy with our experience."

9th April 2018 | Mr R

"I'd definitely recommend Holdcroft Nissan Hanley to friends and family because the team are extremely helpful and so easy to deal with!"

9th April 2018 | Mrs N Wood

"I'd recommend Holdcroft Nissan Hanley to anyone because of my personal experience and choice of cars to suit my spec."

9th April 2018 | Mr J Nightingale

"I was pleased with Holdcroft Nissan Hanley and would recommend them because the staff were very helpful and informative ,not pushy just professional and good at what they do."

9th April 2018 | Mrs J Edwards

"My experience at Holdcroft Nissan Hanley was positive because I was made to feel welcome and treated in a friendly and courteous manner. This dealership focuses on outstanding customer service and I would recommend them to friends and family with no hesitation."

6th April 2018 | Mr P Griffies

"Holdcroft Nissan Hanley were really helpful and I'd recommend them because the staff are very knowledgeable, helpful, courteous and make sure that they return calls and are very helpful even when clients make a mistake!"

6th April 2018 | Mrs Broadbent

"I'd suggest Holdcroft Nissan Hanley to a friend because Sue Hargreaves is a rock star !"

6th April 2018 | Mr N Chesters

"My experience at Holdcroft Nissan Hanley was cracking because the salesman Chris Loynton was extremely helpful and went out of his way to help us purchase the car we specified. "

6th April 2018 | Mrs K Lingard-Hill

"Holdcroft Nissan Hanley were fantastic because of the Salesperson, Sue Hargreaves. She's was so knowledgeable and nothing was too much trouble. Some salespeople tend to talk down to you but she was absolutely fantastic."

6th April 2018 | Mr I Bullock

"I was pleased with Holdcroft Nissan Hanley and would recommend them because they are professional and trustworthy."

30th March 2018 | Mrs B

"I'd recommend Holdcroft Nissan Hanley because I've bought my past 3 cars with them and found them to be friendly and reliable. I would definitely recommend them to friends and family. "

27th March 2018 | Mrs L Ashley

"The experience at Holdcroft Nissan Hanley was fantastic because staff made my purchase so easy and helped in every way they could and no hard sale "

27th March 2018 | Miss N Wallace

"I had a great experience at Holdcroft Nissan Hanley because they were informative, friendly and very helpful"

23rd March 2018 | Mr D George

"The experience at Holdcroft Nissan Hanley was great because very helpful sales person how ever the valet on the car was poor"

11th March 2018 | Mrs P Lloyd

"The staff at Holdcroft Nissan Hanley were good because they were helpful, patient and explaind everything in easy terms "

10th March 2018 | Ms S Foster

"Holdcroft Nissan Hanley were helpful because of their excellent service"

8th March 2018 | Miss P Aston

"I'd recommend Holdcroft Nissan Hanley to anyone because the staff gave friendly, professional advice, factual, no hard selling and they explained everything very clearly which made the whole process of choosing and purchasing our new car a pleasant and enjoyable one."

6th March 2018 | Mr Fisher

"I'd recommend Holdcroft Nissan Hanley to a friend because the sales staff are extremely friendly and do their best to meet your needs, providing a fair deal and leaving you feeling very satisfied "

6th March 2018 | Mrs G Holdway

"Holdcroft Nissan Hanley were great because the member of staff, Wayne who I dealt with couldn’t help me enough. I had been to other dealerships where I felt like they were trying to force sales onto me. Wayne made me feel comfortable and relaxed and I completely trusted him. It felt like he was trying to help me find the perfect car for me rather than sell me the cars he wanted to sell. I would highly recommend Wayne at Nissan and I have told all of my friends and family what a great deal and great experience I had there. Thankyou so much for finding me my perfect car and making it such an easy and stress free process. "

6th March 2018 | Mrs H Bolam

"I'd endorse Holdcroft Nissan Hanley because we were happy with the level of service we received "

6th March 2018 | Mrs A Smith

"I was pleased with Holdcroft Nissan Hanley and would recommend them because sales staff were really helpful and nothing was too much trouble very happy with my purchase."

1st March 2018 | Mrs M Fitzsimons

"I'd definitely recommend Holdcroft Nissan Hanley because professional and efficient"

1st March 2018 | Mr K Millward

"I'd endorse Holdcroft Nissan Hanley because I found the reception and concern of the staff very welcoming. I was treated as an individual and i felt that my concerns were taken into consideration throughout the process. Paul who attended to me from start to finish was very understanding and patient. He went out of his way to make my experience of buying this car a good one. I had shopped around and found a large variety at Nissan which appealed to me. "

28th February 2018 | Mrs J O

"I was pleased with Holdcroft Nissan Hanley and would recommend them because sales were very helpful and so far am happy with the car "

27th February 2018 | Mr A Mellor

"The experience at Holdcroft Nissan Hanley was good because they are very good at what they do rich the sales man told us all about the car . and at no time were we preshered in to bying the car . we had a test drive the car is very nice . so we brought the car and we are very pleased with it the misses can drive it to bonus mr williams"

27th February 2018 | Mr L Williams

"I'd recommend Holdcroft Nissan Hanley because our sales person Chris Lotnton was brilliant. He found us the exact car that we wanted at an excellent price and always got back to me over any querie and was totally professional."

27th February 2018 | Mrs S Wilson

"I'd recommend Holdcroft Nissan Hanley to a friend because Richard was very thorough with the final details when collecting the car, he made sure that everything was as it should be before leaving the dealership."

22nd February 2018 | Mrs J Barks

"I was happy with the service at Holdcroft Nissan Hanley because the customer service was excellent and nothing was to much trouble. "

19th February 2018 | Mrs C

"Holdcroft Nissan Hanley were great because excellent service from start to finish. Wayne was superb , very professional and friendly . A credit to your company."

19th February 2018 | Mrs D Skilling

"We were dealt with by Christopher loynton at Nissan handley and we can say that the professionalism we were shown was excellent. Every stage of the deal was explained to us clearly and very clearly. Any questions we asked were answered satisfactorily. We would recommend anyone to ask for Christopher if they are thinking of visiting holdcrofts in the near future. We will certainly will when change our motor next year. "

17th February 2018 | Mrs W Davies

"I'd recommend Holdcroft Nissan Hanley because of the quality of the vehicles. The sales team I met were open, friendly & professional, unlike the condescending car salesmen I've met before!!"

16th February 2018 | Mrs S Davies

"I would recommend Holdcroft Nissan Hanley to friends and family because the car we had, a White Nissan Juke Tekna 1.2 was just what we were looking for, and the Sales Executive Richard Hudson was just brilliant, he spent lots of time with us,was very informative and answered all our questions, gave us a couple of test drives in a couple of different Nissan Jukes and nothing was too much trouble, and we never felt pressurised at all. Thank you so much Richard you were very helpful, and it was appreciated very much. from Brian & Susan Johnson"

15th February 2018 | Mr B Johnson

"I was happy with the service at Holdcroft Nissan Hanley because fabulous service from start to finish. Friendly helpful staff at all times will definitely return when I'm ready for a change of vehicle. Excellent. "

14th February 2018 | Mrs J Radzins

"I was happy with the service at Holdcroft Nissan Hanley because of the excellent sales staff. Rich Hudson was brilliant, he made us feel welcome, was very knowledgable, top man"

13th February 2018 | Mr T Ball

"I'd definitely recommend Holdcroft Nissan Hanley to friends and family because it was a good friendly service and they do a nice cup of coffee"

13th February 2018 | Mr D Hayward

"I'd recommend Holdcroft Nissan Hanley to a friend because First class service & competitively priced cars"

12th February 2018 | Mrs H Hardman

"The experience at Holdcroft Nissan Hanley was good because the initial service was really good and then they did everything they said they'd do, car was ready at exactly time they said it would be!"

12th February 2018 | Mr M Taylor

Holdcroft Nissan Hanley

Holdcroft Nissan Hanley
nissan

This family owned business has steadily grown into what it is today, implementing new ideas along the way and fine tuning the traditional.

Like most family businesses, the Holdcroft Group developed from modest beginnings. In 1966, Terry Holdcroft opened the first business in Hanley, Stoke-on-Trent. It was, and still is, renowned for a warm, friendly and personal service, with an emphasis on customer satisfaction and outstanding value for money.

101 Vehicles

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95 of Holdcroft Nissan Hanley customers who bought a vehicle would recommend them to a friend