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These reviews were collected by JudgeService.com, an independant car dealer review website.
"Holdcroft Renault Crewe were reeally helpful and I'd recommend them because there service is excellent "
" Excellent service and attention by John Rush ,all sales details fully explained.All staff present very friendly,the only problem was working the coffee machine!"
"My experience at Holdcroft Renault Crewe was memorable because the assistance I received and the help and explanations of all my queries by Emma Stewart was excellent."
"My experience at Holdcroft Renault Crewe was positive because the salesman was friendly and informative and the car was ready for collection in brilliant condition. I loved driving away in it!"
"My experience at Holdcroft Renault Crewe was positive because the car a brought was excellent and the one I test drove well pleasedw"
"Holdcroft Renault Crewe were really helpful and I'd recommend them because we didn't feel pressured into buying a car. A very friendly service."
"Holdcroft Renault Crewe were helpful because they offered me a great finance package and good range of used vehicle I was looking for. The experience would have gained top marks if the advisories on the MOT for my chosen vehicle had been done as I was lead to believe."
"I'd suggest Holdcroft Renault Crewe to a friend because they go that extra mile."
"First time I've purchased a car online and unseen.Process made easy by Steve Shewan who delivered everything he had promised ...No pressure ...obviously knows his business ...a smooth, stress free transaction ...100% satisfied!"
"I'd definitely recommend Holdcroft Renault Crewe because of the friendly staff and no pushy sales people, they made it an enjoyable experience."
"I was pleased with Holdcroft Renault Crewe and would recommend them because the service was great and they found the deal to suit me and not them like some other dealerships :) "
"I'd endorse Holdcroft Renault Crewe because it was a great experience and very fuss free "
"The experience at Holdcroft Renault Crewe was good because everything was done over the phone ..I will be honest I was worried what the vehicle would be like as I have had a few bad experiences before with other garages.But the preperation and contact and handling of the purchase was very professional.I'm waiting for a 2nd key to arrive but I have no doubt at all they won't let me down.I will be back there! Not to complain ,but to buy my next car.."
"I'd recommend Holdcroft Renault Crewe to a friend because the customer service is second to none!!"
"The experience at Holdcroft Renault Crewe was good because the level of customer service from steve shewan was excellent. He answered all my questions and reassured me every step of the way. I felt that i was in good hands all the way. Upon receiving my car i was absolutely delighted with how clean and professional it looked. Exceeded my expectations a million percent. I will most certainly recommend to family and friends."
"The experience at Holdcroft Renault Crewe was great because Salesman was brilliant and dealt with everything very efficiently"
"I'd endorse Holdcroft Renault Crewe because Steve Shewan the salesman was very through polite and made the whole experience very enjoyable, The car was held for me while I made the finance arrangements and at no time was I pressured into making a decision. When we arrived to pick the car up Steve was busy with potential customers but he made sure we were looked after till he was free."
"I'd recommend Holdcroft Renault Crewe because the price I paid was very competitive and the pre sales and after sales service is excellent."
"Holdcroft Renault Crewe were really helpful and I'd recommend them because from start to finish the sale was dealt with very professionally."
"I was happy with the service at Holdcroft Renault Crewe because the sales representative was very friendly, helpful and informative. I am very pleased with my purchase :-)"
"I'd definitely recommend Holdcroft Renault Crewe because of the price, service given and the attitude of staff."
"The experience at Holdcroft Renault Crewe was very good in general a couple of minor issues during the final hand over and some chips in car that have been agreed to sort when I take it back and have my new plates fitted"
"From start to finish I was dealt with so well by the team at Renault Crewe, especially Steve Shewan who was my main contact, he went above and beyond to help me, even taking calls in the evening from home and coming in on his day off to check the car was all that it said it was before I made the long journey to Crewe to see it. I am very pleased with my new used car and would definitely make the long journey to Crewe when it comes to buying a car in the future just to be able to deal with the lovely, friendly and knowledgeable staff. Thank you."
"I had a great experience at Holdcroft Renault Crewe because Steve the sales manager was honest and very professional, I will remained to family and friends thanks again Steve "
"Very good friendly service"
"The experience at Holdcroft Renault Crewe was fantastic because they were easy to deal with and I was happy with all of the salespeople I spoke to and more than happy with their service. "
"My experience at Holdcroft Renault Crewe was positive because the staff were all friendly and helpful and our sales person went out of his way to provide a brilliant experience and was not pushy. Well done!"
"My experience at Holdcroft Renault Crewe was cracking because the staff were very helpful and Mr Shewan couldn't have been more helpful or approachable."
"Holdcroft Renault Crewe staff were good because friendly service"
"The experience at Holdcroft Renault Crewe was great because from start to finish put SALES agent. Steve, we very professionally friendly and we very efficient in making buying the car a smooth and enjoyable experience. Thank you"
"I'd recommend Holdcroft Renault Crewe because the money for your cars are the right prise"
"Holdcroft Renault Crewe were great because we had previously looked at the car we have bought but thought it was very basic. How wrong we were. We went to have a look if there was anything we had missed/ new on the forecourt. Gareth Morris the salesman, came out to ask if he could help and we got talking. We mentioned the Renault Megane, he got the keys & was very informative while showing us all the added extras it had. We took it out for a test drive & decision was made. Thank you Gareth for taking the time to show us what a great car it is , if it wasn't for you we would have walked away & missed out."
"Holdcroft Renault Crewe were helpful"
"I'd recommend Holdcroft Renault Crewe because the salesperson Gareth was friendly and I didn't get any pressure of buying a car. Their service is great and I'm glad I bought a car from a local dealership."
"Up to date satisfied"
"I had a great experience at Holdcroft Renault Crewe because Will was fabulous - super friendly and informative. He seemed really genuine which was a bonus. Thank you Will :)"
"Holdcroft Renault Crewe were great because steve was very welcoming also he wasn't pushy. I have ended up driving away with a great deal and a great car."
"I would recommend Holdcroft Renault Crewe to friends and family because the choice of cars and the no pressure attitude of the staff made me feel at ease "
"I was pleased with Holdcroft Renault Crewe and would recommend them because the sales team were on it. They treated me how I would hope to be treated but without any fuss or sales patter. Really professional and so easy to deal with. Made the whole process stress free. "
"I'd recommend Holdcroft Renault Crewe because I was going to look at a vw and called in to see Steve shewan,my son bought a car from him 12months ago and I thought he was the type of sales man I like ,so called to ask a couple of questions and then got a Vauxhall mokka of him second best car I've ever had love it j mann"
"The experience at Holdcroft Renault Crewe was fantastic because I was welcomed straight away and garath was very helpful since I got there told me everything I needed to know and the car its self is fantastic I can't fault it in any way!"
"Holdcroft Renault Crewe were great because staff were helpful and no pressure sales techniques "
"The staff at Holdcroft Renault Crewe were good because I felt confident in the information given and the options offered to me. "
"The whole experience was made pleasant and easy. "
"I was pleased with Holdcroft Renault Crewe and would recommend them because of their professionalism, customer skills and knowledge. Cannot fault the dealership or staff. Dealing with Holdcroft Renault Crewe was an absolute pleasure. "
"I'd definitely recommend Holdcroft Renault Crewe because they made me fee like a valued customer, they weren't pushy and helped with everything I have questions about. "
"I'd endorse Holdcroft Renault Crewe because they made buying my new car a great experience "
"I was happy with the service at Holdcroft Renault Crewe because Steve was exceptional with us. He made us feel welcomed and explained everything thoroughly. On arrival to pick my car up there was still a few scratches and dints on the car. Steve explained and told us to take it to our local dealer for them to complete the task and Steve will pay for it. Extremely happy with the service i received and absolutly love my car.,"
"Holdcroft Renault Crewe were great because they were curtious, efficient & professional."
"The experience at Holdcroft Renault Crewe was fantastic because I was given great advise and help regarding the car I wanted. They were able to answer all my questions fully and well explained. I would definitely go back there again."
"I'd suggest Holdcroft Renault Crewe to a friend because they're courteous, professional and put me at ease about buying the car."
"My experience at Holdcroft Renault Crewe was memorable because friendly helpful staff and delivery on time"
"I'd recommend Holdcroft Renault Crewe to a friend because everyone who works here are so friendly. I was dealt with by Steve and he was amazing! Every question was answered and he went out of his way to ensure that we left that dealership happy with everything! "
"My experience at Holdcroft Renault Crewe was memorable because Steve helped make my visit to holdcroft pleasant and answered all questions that we asked. He explained everything well and did his best with everything! THANKS STEVE :) "
"Holdcroft Renault Crewe were fantastic because everything ran very smoothly and nothing was too much trouble. Will ran through all my paper work and got everything down to my Taxs sorted on site! Which made my life so much easier!"
"My experience at Holdcroft Renault Crewe could have been better because although the salesman promised that when I collected my vehicle a scratch would be polished out and the vehicle would be serviced neither of these were done. It took myself to contact your salesmen to let them know the service hadn't been completed, I have received no phone call apologising and now have to return to your site to have my vehicle serviced"
"I'd suggest Holdcroft Renault Crewe to a friend because they were very helpful & nothing was too much trouble, they gave me more than I expected in extras with my car."
"I would recommend Holdcroft Renault Crewe to friends and family because absolutely fantastic from start to finish no.problem at all felt at home with them all hope I get some vouchers xx"
"I'd recommend Holdcroft Renault Crewe to a friend because I found my dream car"
"My experience at Holdcroft Renault Crewe was positive because things were explained clearly and it wasn't pushy in the slightest. However I do feel there could have been more of a welcome upon entering."
"The experience at Holdcroft Renault Crewe was good because Everything was made simple and I felt I got a good deal"
"Holdcroft Renault Crewe were great because the salesman was very informative and friendly he answered all questions and not patronising like other show rooms I've been to "
"I had a great experience at Holdcroft Renault Crewe because I had the best buying experience ive ever had Steve Shewan gave me first class advice and kept me informed every step of the way I cannot compliment Steve Shewan and his team highly enough they were very polite and helpful and welcoming I will definatly be recommending Holdcroft to all my friends,family and colleagues"
"I'd recommend Holdcroft Renault Crewe to anyone because the service was the best ive received anywhere why car shopping! The used car sales man chris was great!"
"I'd recommend Holdcroft Renault Crewe to a friend because there is no sales pressure and they have helpful and honest staff "
"I would recommend Holdcroft Renault Crewe to friends and family because even though my car was not ready on the day of collection due to the MOT not being completed, Steve organised a temporary car for me for the weekend, paid the tax on my new vehicle and ensured it had a full tank of petrol when delivered to me to rectify the error. I really appreciated this to make up for the delay and was very well handled. "
"The after sales service has been appalling, no finance paperwork, no explanation of roadside assist and servicing. Also felt that I had been missold a finance agreement."
"I would not recommend Holdcroft Renault Crewe because the customer service is embarrassing!"
"The experience at Holdcroft Renault Crewe was fantastic because the staff were friendly, professional and extremely helpful but most importantly completely honest. The car we purchased is exactly what I wanted and is in beautiful condition. I would not hesitate in recommending them. "
"My experience at Holdcroft Renault Crewe was positive because Steve Shewan was a very helpful and informative salesman. He explained the finance package very well and made it easy for us to understand. He made sure we left with the best deal possible for our situation. "
"I would recommend Holdcroft Renault Crewe to friends and family because I was given all the information verbally as well as written down in a nice slow and pleasing manner, there was no rush and yet overall from seeing the car to driving it off all told about an hour thank you. "
"Holdcroft Renault Crewe staff were good because the member of the sales team we dealt with, Steve, was very helpful, professional and approachable. Wouldn't have any hesitation indealing with them again."
"Holdcroft Renault Crewe were great Steve the sales rep there was really good and talked us tho all the options open to us "
"My experience at Holdcroft Renault Crewe was positive because Steve was extremely helpful and polite, knew exactly what I was looking"
"Despite buying a Renault, I dealt with a Nissan Salesman. I've never telephoned a dealership before & then with "hello", I thought I'd got a private no! Since buying I have tried to contact re missing car jack, nobody has returned emails/call."
"I'd recommend Holdcroft Renault Crewe to anyone because the staff were very helpful and my overall experience was brilliant"
"Good friendly service."
"Holdcroft Renault Crewe were great because mainly there prices are good with no hidden charges and they didnt make me feel like they where pushing to get me to buy"
"This is the 3rd Renault we have bought from this dealership in our family in one year"
"Very pleasant good service only down side was ther was not a full tank of fule when we wher promised but they filled it up the next day other than that very good. "
"I ordered a new Renault Scenic Automatic Diesel on 9 July 2016 and put a deposit of £236 on it. Two weeks later I rang to ask for the paperwork and to check everything was going as planned. The salesman said everything was going well and we would get some paperwork soon. The paperwork never arrived. On Monday 22 August 2015 we called to check that we could pick up the car on the 1 September 2016 only to be told the car had 'disappeared' off the system and that they would look for another one for us. The following day we were told that no alternative car could be found and they would return our deposit. We always had to contact them as they never contacted us and we have been very badly treated and let down, especially as I am a 59 year old woman who is physically disabled."
"I was not happy to be told initially the car had less than 1,000 miles on clock only to find it had 3,700 approx after purchase, but this was resolved by a financial rebate to my satisfaction."
"I would recommend - but I have found the after sales no where as good as the purchasing experience - I was promised a call to see how I was getting on & not got that + I made a special trip to the garage to get 2 issues sorted & still waiting for call back no. 2."
"Impressive staff, honesty, good dealing + part exchange value. "
"I had a great experience at Holdcroft Renault Crewe because our salesman Jordan was a really nice guy to deal with"
"Holdcroft Renault Crewe were helpful because friendly and professional enjoyable experience dealing with their staff "