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100 reviews of Honda Derby

These reviews were collected by JudgeService.com, an independant car dealer review website.

100

Reviews of Honda Derby

95

Overall satisfaction

98

Would recommend

"I'd suggest Vertu Honda Derby to a friend because friendly staff "

7th December 2017 | Mr John Draper

"I'd suggest Vertu Honda Derby to a friend because theres great reliability and assurance in there used cars (having AA checks already done) and possibly get a car on zero% finance "

3rd December 2017 | Mr W

"Vertu Honda Derby were fantastic because i am very satisfied with all of my purchase thank you"

3rd December 2017 | Mr Eric Johnson

"I'd suggest Vertu Honda Derby to a friend because of the selection of vehicles available, the patient and helpful service with staff helping to find the right vehicle for you without pressuring me in order to make a sale. Even with slightly more limited facilities during refurbishment, the refreshments offered were still of the same high standard and the whole oganisation not only worked to satisfy customer needs but also made the whole process an enjoyable experience regardless of whether a sale was made or not. It only reinforced our previous experience when purchasing 2 previous cars and the care and attention to detail when the cars go infor servicing. "

3rd December 2017 | Mr Edward Gothard

"I'd recommend Vertu Honda Derby to a friend because they did their job very well in selling me a car ideally suited to my needs. The buying process was enjoyable and the staff dealt with me as a female customer in an excellent manner."

1st December 2017 | Mrs June Pockett

"The staff at Vertu Honda Derby were good because they try to accommodate customers' needs and facilitate selection of the suitable vehicle."

28th November 2017 | Mr Wong

"The staff at Vertu Honda Derby were good because they had such wonderful interpersonal relationship. They make one feel so comfortable and confident in their purchase. I think they are amazing people, especially Danielle !!.She is a wonderful Sales Lady. "

28th November 2017 | Miss Maryconsolate Limisi

"i have bought cars from Honda over the last 25 years and my family before that . I have always received excellent service from a very helpful team. Thanks to Jeff at Honda I have just brought the new civic. Richard who dealt with the Sale was fantastic . There was no waffle and he listened and understood what I wanted from a car . Great salesmanship and a thoroughly nice guy who did not pressurise in any way. The new civic is fab and I would recommend it to anybody . Thanks to the service team behind the scenes who always do a great job."

26th November 2017 | Miss Fiona Orton

"This is the best garage in Derby "

18th November 2017 | Mr Samuel Anthony Bettridge

"I had a great experience at Vertu Honda Derby because of the friendliness and helpfulness that I received there."

17th November 2017 | Ms Gillian Dorothy Elwell

"Vertu Honda Derby were helpful because everything was explained very well the salesman was very friendly and offers of drinks were forthcoming!!"

15th November 2017 | Mrs Sandra Vine

"My experience at Vertu Honda Derby was good because delivery was efficient and car was clean"

13th November 2017 | Mr Mumtaz

"I'd recommend Vertu Honda Derby to anyone because I was very happy with my experience ,staff friendly and not pushy."

10th November 2017 | Mr Derek Knighton

"I'd definitely recommend Vertu Honda Derby to friends and family because they listen carefully and select the product package and explain it fully"

4th November 2017 | Mr John Grear

"I'd recommend Vertu Honda Derby to a friend because of the great car and how welcome the team made you at derby "

4th November 2017 | Mr Andrew Eley

"My experience at Vertu Honda Derby was memorable because Sam Richardson who we dealt with was, at all times, professional, patient and helpful. At no time was there any sales pressure. Service department have always been very impressive."

3rd November 2017 | Mr Roger Cockle

"Vertu Honda Derby staff were good because it's like going home when you go to Honda Derby, they are so lovely really was chuffed and overwhelmed by the way they had presented my car, and was not disappointed in anyway and the way they treated me they really are lovely people it's just like going home when you go there it really is, they always call me Mrs Mcnab Richard calls me Beverley or when he rings it's bev, and talks to me on the phone like I am his best friend, they are just lovely, and I trust them to look after me and my car"

1st November 2017 | Mrs Beverley McNab

"I'd endorse Vertu Honda Derby because the staff are committed in helping you find the car you want ,at a competitive rate."

16th October 2017 | Mrs Caroline Kynaston

"I'd recommend Vertu Honda Derby because excellent after care "

11th October 2017 | Mr John Wilkinson

"I'd recommend Vertu Honda Derby to a friend because it was a pleasure from walking through the door to driving away. Dealing with sales exec Dannielle Wright made what can be a stressful event a very pleasant occasion."

6th October 2017 | Mr Roger Morris

"I had a great experience at Vertu Honda Derby because of professional attitude of all the staff, especially Sam."

5th October 2017 | Mr Gary Milton

"I found the staff very helpful and accommodating. They always rang back if needed and were very prompt. "

4th October 2017 | Miss Donna Fabien

"I'd recommend Vertu Honda Derby to a friend because I liked the friendly and informal atmosphere, the easy and unpressured discussions with the sales representative who gave me all the time I needed to make my decision."

3rd October 2017 | Mr Naylor

"My experience at Vertu Honda Derby was positive because even though travelling from distance to purchase vehicle, whole process made simple and stress free. Couple of minor issues with car addressed with no hassle, also big thank you to Sam who kept us updated throughout . Would recommend "

3rd October 2017 | Mr Anthony Instone

"I'd recommend Vertu Honda Derby to anyone because I was treated very well and didn't feel under any pressure,the sales man Richard Hanson was very helpful , I would recommend Honda cars as I bought my Honda civic from Honda derby when it was Lookers honda derby 16 years ago and it never let me down, passed its mot every year and never cost me any money bar tyres exhaust normal wear n tear so would definitely recommend Honda ."

29th September 2017 | Mrs Teresa Moore

"I would recommend Vertu Honda Derby to friends and family because they would bo anything for you to answer you questions "

15th September 2017 | Mr M

"I'd recommend Vertu Honda Derby because we received fabulous service from Sam. It was a pleasure doing business with her, lovely lady."

14th September 2017 | Mrs Linda B

"excellent service from start to finish,helpful,knowledgeable,patient, not pushy , no rushing to make a decision and we only visited to browse with a view to swap vehicles in a few months time but was offered an excellent package too good to pass up . thank you to Richard Hamson and the team. 100% recommendation for service from start to finish nothing was or is too much trouble . thanks again Mark and Karen"

13th September 2017 | Mark Flint

"I'd definitely recommend Vertu Honda Derby to friends and family because from my initial enquiry to completing the sale and collecting, I was made to feel comfortable and not pressurised in any way. The service from Sam was second to none, everything explained about the car, and even loaded my phone into the car system for me. Never felt rushed on collection and the car had been prepared perfectly."

8th September 2017 | Mrs Pam C

"I'd suggest Vertu Honda Derby to a friend because friendly knowledgeable but not pushy "

8th September 2017 | Mr Phil Scott

"The experience at Vertu Honda was a complete new experience to myself and family because you were made to feel as if you mattered and the treatment that we received was second to none "

7th September 2017 | Mr Keith Bacon

"I had a great experience at Vertu Honda Derby because the car I purchased was exactly what I wanted and the staff were really helpful and friendly "

2nd September 2017 | Mrs Margaret Warren

"The experience at Vertu Honda Derby was fantastic because the sales staffs and management acted professionally throughout my dealings with them."

2nd September 2017 | Mr ABDUL RASHID IBRAHIM

"Vertu Honda Derby staff were good because there was no pressure selling. In addition, Richard and Simon were were very patient in going through the whole car purchasing experience even though it was close to the end of the day! "

31st August 2017 | Mr S

"I was pleased with Vertu Honda Derby and would recommend them because the salesperson Richard was very helpful without being pushy "

30th August 2017 | Mr D

"My experience at Vertu Honda Derby was positive because of the sales lady sam Richardson she was very nice and obviously knows her job thank you sam excellent "

29th August 2017 | Mr Alec Lewis

"I'd definitely recommend Vertu Honda Derby because they are friendly and met the requirements that I set, with little push back by the dealer. I now own two Honda's and will using Vertu Derby to service them and when I require a new car I will once again look at Vertu to buy from."

23rd August 2017 | Mrs Tracey Giles

"Vertu Honda Derby were helpful because they found a vehicle at the price I wanted."

18th August 2017 | Mrs Hazel Glover

"I had a great experience at Vertu Honda Derby because the sales team were very professional, the car was well presented and I was able to give it a lengthy and comprehensive test drive. The whole experience was a positive one for me. Loved the ceremony of unveiling my new car when I arrived to pick it up. Thank you to everyone at Vertu. The car is a real pleasure to drive."

17th August 2017 | Mr Phil Wareham

"Sam in the sales department was very professional and friendly whilst discussing all the aspects of buying a new car. She had a good knowledge of the Honda CRV in which we were interested. The handover of the car was carried out really well letting us know all about the controls and information systems on it. Thank you Sam."

17th August 2017 | George Carter

"My experience at Vertu Honda Derby was memorable because everything was as it supposed to be. Every detail from presentation to purchase was handled with care."

15th August 2017 | Mr Urbanski

"I was happy with the service at Vertu Honda Derby because they fulfilled all my expectations."

15th August 2017 | Mr Brian H

"I'd recommend Vertu Honda Derby for their helpful and pleasant staff together with the excellent choice of new and used vehicles on offer."

11th August 2017 | Mr W

"I'd definitely recommend Vertu Honda Derby because the site was immaculate and the car was perfect and of course very friendly and helpful sales rep. Sanjay "

6th August 2017 | Mrs Williams

"Vertu Honda Derby staff were good because they were not too pushy, very friendly and helpful, knowledgeable about the vehicles and made the whole experience very pleasant. Sam Richardson in particular was brilliant. "

30th July 2017 | Mrs S

"I'd recommend Vertu Honda Derby to a friend because the staff are extremely helpful, courteous and willing to accommodate all requirements wherever possible."

27th July 2017 | Mrs C

"I was pleased with Vertu Honda Derby and would recommend them because the customer service was first class "

13th July 2017 | Mrs Kimberley Nelson

"I'd endorse Vertu Honda Derby because they are very helpful to deal with and look after you when you find a car that you want."

10th July 2017 | Mr Eric Whitton

"I was happy with the service at Vertu Honda Derby because we were given full details of the vehicles suited to our needs."

1st July 2017 | Mr Gerry King

"The staff are excellent.. friendly and helpful.. big thank you to Richard Hamson for dealing with us.. excellent service answered all of our questions was never pushy with the sale... thank you.. love my new car!!"

29th June 2017 | Mr Christopher Jenkins

"I would recommend Vertu Honda Derby to friends and family because they are very helpful and allowed me time on my own to decide rather than being pushy to buy the car i had tested . When I collected the car they made it feel a very special occasion"

29th June 2017 | Mrs Smith

"The staff at Vertu Honda Derby were good because they took the time to understand my needs and offered a package that met them without any undue sales pressure."

27th June 2017 | Mr David Moir

"Vertu Honda Derby were fantastic because their sales person Sam was brilliant."

27th June 2017 | Mr Robert Lakin

"The experience at Vertu Honda Derby was good because the salesman made me feel very welcome and were prepared to go out of their way to get me a car that met the spec I wanted."

25th June 2017 | Mrs Angela J

"The experience at Vertu Honda Derby was great because I had excellent customer service and came away with a lovely new car."

17th June 2017 | Mr Peter Price

"My experience at Vertu Honda Derby was memorable because it was easy hassle free and relaxed I felt no pressure from the sales team "

16th June 2017 | Mr Mark Harden

"My experience at Vertu Honda Derby was cracking because Cassy the salseperson had consistantly called me over a few months with suitable cars where other dealerships had not. Even though Honda Derby had not got the stock at the dealership. Vety impressed with the car and the service."

16th June 2017 | Mr Richard Hopkins

"Vertu Honda Derby, Richard Hamson is a pleasure to deal with. Very professional and knowledgeable. Highly recomend you visit Vertu Derby if you are looking for a Honda. Avoid Simon if possible though as he is just plain rude."

12th June 2017 | Mr David Cooper

"Vertu Honda Derby staff were good because they were very courteous, pleasant and nothing seemed too much trouble."

5th June 2017 | Mr L

"I would not recommend Vertu Honda Derby because we were misled regarding the deal that we understood had been struck. As far as we are concerned this was not the primary fault of the salesperson but rather his manager. Regrettably we were not taken through the paperwork before having signed it (our mistake) and therefore had no recourse. A very unsatisfactory outcome to what could and should have been a rewarding experience."

5th June 2017 | Mrs Isabelle Stuart

"Vertu Honda Derby staff were good because they were proff its a good product and the help given was very efficien and friendly The product is good and the staff were effecient and helpfull "

4th June 2017 | Mr John Bentley

"I'd recommend Vertu Honda Derby to a friend because I received a fantastic service and Sam explained everything very clearly and she even picked me up at the trains station when i came to Darby to pick up the car. Thank you Sam and Thank you Vertu Honda Derby. "

2nd June 2017 | Mr Chamin Dassanayake

"I had a great experience at Vertu Honda Derby because everyone was very polite and helpful particularly Sam Richardson , Sales Executive. Nothing was too much trouble for Sam who answered all my questions and queries in a helpful and very pleasant way. Her customer relations were excellent. Many thanks Sam."

29th May 2017 | Mr John Barker

"My experience at Vertu Honda Derby was cracking because the sales staff genuinely seemed to want to source the right vehicle for us."

22nd May 2017 | Mr Paul L

"I'd suggest Vertu Honda Derby to a friend because overall experience was quick and efficient."

21st May 2017 | Mr Stuart Lillie

"I'd suggest Vertu Honda Derby to a friend because we had excellent service during our search and then during the handover "

15th May 2017 | Mr Stephen Jones

"I'd suggest Vertu Honda Derby to a friend because the service we received was friendly and knowledgeable."

10th May 2017 | Mr Shaw

"The experience at Vertu Honda Derby was fantastic because I got a great deal from a first class dealership."

8th May 2017 | Mr Peter Clarke

"The experience at Vertu Honda Derby was fantastic because the staff were very welcoming, friendly and understanding. They had time for the customer and listened to their requirements. On the day of exchange the special treatment is appreciated."

7th May 2017 | Miss W

"I'd definitely recommend Vertu Honda Derby because of the very professional and friendly approach of your staff from Mellissa in reception and especially Sam Richardson who dealt with me from start to finish. She was a delight."

3rd May 2017 | Mr Gwilym Roberts

"The experience at Vertu Honda Derby was great because you have confidence in the vehicle you are buying."

25th April 2017 | Mrs D

"Vertu Honda Derby were great because they've always had good customer service. When I went looking for a car fifteen years ago with a toddler in tow, they were the only dealership that welcomed me and the customer service has been good ever since. This is now my third Honda. Lets hope this continues...."

23rd April 2017 | Ms Ruth H

"I would recommend Vertu Honda Derby to friends and family because I was going to buy from Toyota and had the experience of such a hard sale and poor sales tactics that I nearly gave up buying a car. As I left Toyota I thought ok il stop at Honda as it was near. The whole team, place was perfect. Supportive, helpful and even stayed past closing so I could test drive the car. Overall standard on everything is and was just excellent. As I needed my car quickly processed I had to wait whilst the finance checks were completed but I was even welcomed to do my work in their office and to take advantage of the coffee, biscuits and tea. Really great praise must go to the team. Also I was buying a second hand car but was made to feel like it was a new one. They made it such a celebratory moment.A truly exemplary Honda experience. Great thanks also to the two people that supported me with my purchase. They were both so efficient ( one was a very tall blond gentleman and the other a smaller young lady). I was well looked after and the gentleman dealt with my finance etc. He did it in such a professional way and stayed back late that I was amazed to find he was not the manager. Vertu Honda Derby definitely supports the well established excellent reputation that Honda has and the manager does need to thank his lucky stars that he is fortunate in having such wonderful staff. "

21st April 2017 | Miss H

"I was happy with the service at Vertu Honda Derby because saleswoman Sam made the purchase a very pleasant experience. I drove 600mile round trip and would do it again for future car purchases"

18th April 2017 | Mr Alistair McGregor

"I'd suggest Vertu Honda Derby to a friend because it is always friendly and welcoming."

17th April 2017 | Mr Kirk

"The experience at Vertu Honda Derby was great because Richard Hamson made the purchase pleasurable and explained things we needed to know thoroughly."

15th April 2017 | Mr Trevor Morris

"I was happy with the service at Vertu Honda Derby because the salesman (Richard Hamson) was absolutely excellent"

13th April 2017 | Mrs Susan Ogilvy

"Vertu Honda Derby were fantastic because the moment I walked through the door, all personnel were very welcoming, without overpowering me. Especially Sam Richardson who walked me through the process from start to finish, making me feel special, even after I had bought the car the follow up was very personalable. Nothing was too much trouble and everything was very well explained. Excellent Service! "

10th April 2017 | Mrs Jacqueline Stonehouse

"Vertu Honda Derby were fantastic because the staff were friendly and helpful but did not pressurized."

10th April 2017 | Mr Rodney Holmes

"I would not recommend Vertu Honda Derby because they do not keep me informed and told me the car was fully serviced when it had never been touched"

8th April 2017 | Mr Steven Skinner

"Vertu Honda Derby were helpful because they have a no nonsense approach, after another dealer had not been completely honest about the deal we had agreed I spoke Cassie and we got very close to the original deal and the rest is history"

7th April 2017 | Mr David Alexander

"The staff at Vertu Honda Derby were good because they were very helpful."

6th April 2017 | Mr B

"I would recommend Vertu Honda Derby to friends and family because they acquired the car I wanted from their network and did a very good job of preparing it for me."

6th April 2017 | Mr Nick Paling

"Vertu Honda Derby staff were good because they were very professional and not at all pushy as in some other dealerships. Very good at explaining the features in the car and made us feel special."

5th April 2017 | Mr Barry Compson

"Vertu Honda Derby were very good. Sam in sales was one of the most pleasant I have come across. Service department were not particul;arly helpful when I asked them a couple of technical questions regardi ng changing headlight bulbs and changing over lights for driving on the continent."

3rd April 2017 | Mr Timothy Twist

"I had a great experience at Vertu Honda Derby because the people were friendly and helpful."

1st April 2017 | Mrs Sue Brogan

"The experience at Vertu Honda Derby was good because we were left alone to look around in our own time and help was at hand when needed. Any questions I asked Sam had an answer or soon found out for us.The hand over was a very unique experience. Top marks for effort"

28th March 2017 | Mr Graham John Inkley

"Vertu Honda Derby were helpful because They were friendly and professional. Sanjay was the best car salesman I have ever dealt with."

27th March 2017 | Mrs Diane Clewes

"I'd definitely recommend Vertu Honda Derby because they provide no hassle service at a competitive price"

24th March 2017 | Mr Ben Helsby

"I was pleased with Vertu Honda Derby and would recommend them because all of the staff go that extra mile to ensure that the customer is happy, All the staff are all 'super' friendly without seeming 'pushy' at any time. All in all, a very pleasant experience."

14th March 2017 | Mr Steve Millward

"I'd recommend Vertu Honda Derby to anyone because all the staff were friendly& cheerful - non-pushy sales personnel who were very helpful and overall it was a pleasurable experience. The coffee was also good!!!!!"

14th March 2017 | Mrs Jane Arrow

"The experience at Vertu Honda Derby was great because Richard was very professional, knowledgeable and made sure he got me my ideal car."

14th March 2017 | Mrs Imala Ward

"Vertu Honda Derby staff were good because Sam was very knowledgeable and friendly making the whole process run smoothly and without fault"

11th March 2017 | Mr Clayton

"I'd endorse Vertu Honda Derby because the sales person listened to our needs & asked the right questions to determine what car we were looking for. The result is, we have the perfect car!"

10th March 2017 | Mrs Lodge

"I'd recommend Vertu Honda Derby because it was a friendly and efficient sale by Sanjay Kareer."

4th March 2017 | Mr K

"The experience at Vertu Honda Derby was good because they found me the car I was looking for "

3rd March 2017 | Mrs Jill Ireland

"The experience at Vertu Honda Derby was great because they dealt with me in a professional manner and had the exact car I wanted."

2nd March 2017 | Mr M

"I was happy with the service at Vertu Honda Derby because all the staff were helpful, friendly and professional without being annoyingly pushy. They have been cheerful and efficient in answering my post-sale queries too. "

27th February 2017 | Mrs B

"My experience with vertu derby honda was incredible. I arrived at Derby honda after a 4 hour drive to be welcomed by 3 salesman, one of which had a coffee for me. My car was parked inside the showroom with red rope around it and a black sheet covering the car. After a while of chatting they unveiled my car to me and it was superb. The car was immaculate inside and out! The customer service I had from vertu derby was amazing and if they ever had another car which I was interested in I would happily travel 4 hours up there. Thanks to everyone for making my experience awesome!"

26th February 2017 | Mr Luke Watkins

"Vertu Honda Derby were fantastic because they found us a vehicle that met with our requirements and made the whole sales process right through to showroom presentation & collection of our shiny new car an enjoyable and stress free experience. A key player in the whole process was Richard Hamson, sales executive who was very professional & helpful throughout. Based on our experience to date we would have no hesitation in recommending Vertu Honda Derby to a friend."

22nd February 2017 | Mr Robert Williams

Honda Derby

Honda Derby
honda

Bristol Street Motors is one of the largest motor retailers in the UK, and it offers a wide selection of new and used cars for sale at its many dealerships across the country. The dealership group prides itself on generating a high volume of sales each year which are a result of its excellent customer service. Whatever your requirements, Bristol Street Motors offers a team of dedicated sales executives who are approachable, knowledgeable and willing to help.

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98 of Honda Derby customers who bought a vehicle would recommend them to a friend