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These reviews were collected by JudgeService.com, an independant car dealer review website.
"I had a great experience at Vertu Honda Derby because they are a helpful dealership"
"I was pleased with Vertu Honda Derby and would recommend them because they looked after me brilliantly from start to finish "
"The staff at Vertu Honda Derby were good because they eventually ticked all the boxes to satisfy me on the sale very patient with me and the sales team did want to please me I came away a satisfied customer."
"Vertu Honda Derby were great because very helpful"
"The experience at Vertu Honda Derby was great because we were very well looked after"
"I was happy with the service at Vertu Honda Derby because the staff were very ready to help me in any way. I was particularly helped by the determination to help me get my new vehicle without delay or difficulty. When they knew that I was without a vehicle because of my old one being written off, they immediately offered to deliver sooner than initially suggested. As coming to collect the vehicle would have given me a long bus journey involving two buses, they arranged to deliver to my door.. I am very grateful and pleased with all aspects of their service."
"The experience at Vertu Honda Derby was good because salesman Vick was very helpful"
"Vertu Honda Derby were great because I got a great car from there "
"I'd endorse Vertu Honda Derby because I found them professional and honest."
"Vertu Honda Derby were fantastic because they sell top quality vehicles. "
"I was very happy with the service at Vertu Honda Derby because they made buying the car painless. I'm not a car person, so what I wanted was to get it done as quickly and easily as possible, and that's what they did. "
"I would recommend Vertu Honda Derby to friends and family because I had a bad experience with another Honda Dealership in London and my experience with Derby was completely different from start to finish, couldn't have been looked after better and the result is I have the car that I've wanted for a long time, thanks Honda Derby."
"Vertu Honda Derby were helpful because sales staff carefully listen and assess your requirements to find the vehicle. They are polite and do not put undue pressure or tactics on you to purchase the vehicle. "
"The experience at Vertu Honda Derby was good because it was relaxed and I never felt pressured by the salesman. Although he had only recently joined the company Andrew provided me with the information I needed, was pleasant throughout and even gave me a lift in to pick up the car.All my additional requests and additions were provided to a high spec.Overall a good experience."
"The experience at Vertu Honda Derby was great because pricing was competitive, p/ex offered was fair and staff were very personable and helpful."
"The experience at Vertu Honda Derby was great because they found the right car for me very quickly for my recent purchase, and have always provided excellent customer service."
"My experience at Vertu Honda Derby was positive because I felt complete honesty from the sakes person I dealt with..she did her upmost to help me secure the deal to mutual satisfaction.."
"I'd definitely recommend Vertu Honda Derby because the whole buying experience was easy and the staff were friendly and knowledgeable."
"Kind and friendly sales staff. My wife and I was well looked after throughout viewing and purchasing our new car. "
"I'd recommend Vertu Honda Derby to a friend because they where extremely helpful and professional. In addition to this the vehicle I was offered a better deal then other companies quoted me."
"I had a great experience at Vertu Honda Derby because l found them to be very helpful"
"Vertu Honda Derby were really helpful and I'd recommend them because they have a good range of cars, as well as the Hondas."
"I'd definitely recommend Vertu Honda Derby because the salesmen were extremely helpful. They took note of the type of car I was looking for and put a lot of effort into finding the right one for me.Tom Sadgrove was also very helpful with completing all the paperwork and finalising the handover."
"I would recommend Vertu Honda Derby to friends and family because of excellent service with care and attention to detail through out."
"I'd endorse Vertu Honda Derby because I found the whole team there to be very helpful and knowledgeable on the vehicles and our particular needs"
"Vertu Honda Derby were fantastic because their demeanour was welcoming and their reaction was rapid and positive when we had aminor technical problem to resolve."
"I had a great experience at Vertu Honda Derby because Cassie the sales person was so helpful and friendly. A star!"
"Vertu Honda Derby were helpful because they found me the low-mileage car Honda model I was looking for."
"I'd recommend Vertu Honda Derby to a friend because there were no problems"
"Vertu Honda Derby were really helpful and I'd recommend them because they were super efficient, answered all my questions and were very accommodating as car shopping with kids can be quite tricky."
"Vertu Honda Derby were really helpful and I'd recommend them because the staff are knowledgeable and friendly without being over-pushy and made the experience of purchasing our car a real pleasure."
"My experience at Vertu Honda Derby was cracking because Dan Lewin was really helpful, courteous and didn't do typical car salesmanship you find elsewhere. Whole experience of deciding on the car and collecting it went really smoothly and the contact since has been good. Really happy with the purchase."
"Dan is good to talk to and makes the overall experience very comfortable and enjoyable. The car looked immaculate when I brought it, unveiling it under a sheet was a master stroke! "
"I was pleased with Vertu Honda Derby and would recommend them because from the first telephone call to ask a question, someone returned the call,without any chasing. "
"Vertu Honda Derby were really helpful and I'd recommend them because all personel"
"Vertu Honda Derby staff were good because they found a vehicle that I wanted quickly, got it to the dealership for me to look at within 2 days and I had completed the purchase with a further 2 despite the appalling weather! They gave me a good trade-in price for my other vehicle."
"I'd suggest Vertu Honda Derby to a friend because the sales team were so friendly and helpful without being pushy which makes a pleasant change. Nothing was too much trouble. My car was beautifully presented on day of collection & a photo of the occasion made it very special. "
"I'd recommend Vertu Honda Derby to anyone because I've owned Honda cars for years with no trouble at all with either the cars or the dealership."
"I'd endorse Vertu Honda Derby because the performance of honda cars and reliability are second to non ."
"My experience at Vertu Honda Derby could have been better because I have had the car now for 3 weeks and I was told that they would ring me within the next few days to see if everything was OK. I AM STILL WAITING for that phone call. The Salesman was great but it seems once they have your money they cant be bothered to contact you. The car is brilliant but when the time comes to change the car I will really have to consider whether I would choose another Honda"
"Vertu Honda Derby were great because Simon the Manager searched and got me the car I was looking for Cassandra also looked After. ME went through all the controls. Really felt Looked after.The car was immaculate when I picked it up."
"The staff at Vertu Honda Derby were good because friendly and professional "
"I had a good experience at Vertu Honda Derby because I was not pressurised in to buying something other than what I needed. All my questions were answered. We have purchased 5 years service and hope that this lives up to expectations. We are pleased with our new car and hope to continue our relationship with Vertu in the years to come."
"The staff at Vertu Honda Derby were good because they are knowledgeable and pleasant."
"I'd suggest Vertu Honda Derby to a friend because I found the sales team really friendly and informative and not at all pushy which I would have found very off putting. Excellent handover and I drove away feeling very pleased."
"I would recommend Vertu Honda Derby to friends and family because all the staff were helpful and friendly and Tom especially tried hard to find me the correct vehicle when my original choice proved unsuitable. He went out of his way to help me as much as possible."
"I'd endorse Vertu Honda Derby because Working there very good team! "
"I had a great experience at Vertu Honda Derby because Cassie and Dan of the sales team were excellent "
"I'd endorse Vertu Honda Derby because good pre & after sales."
"My experience at Vertu Honda Derby was made all the better by the attitude of Thomas Sadgrove ,an extremely polite and curteous Salesman who explained every thing I wished to know about my CRV purchase and if he had any doubt about the answer did not fob me off but went away to confirm his information was correct. Nothing was too much trouble for him in explaining every topic prior to me driving away in my new car. The car was handed over as if I was the only person to have purchased a car from Hond Derby !a wonderful moment.Thanks again and thank you for contacting me several times just to make sure I have no issues. , which I am happy to say I have none "
"Salesman, Richard booked a test drive for 10:30 and then was not available due to seeing another customer. We waited 20 mins and finally were seen by another salesman. Details of a limit on debit card payments were not provided in advance and left me with a trip to the bank in Derby to make a cash transfer. The car is great and the replacement salesman was fine."
"I'd endorse Vertu Honda Derby because they go the extra mile.. with all round excellent customer service, they have always looked after me, and there cars are the most reliable on the road ‘happy days’.."
"The experience at Vertu Honda Derby was good because they happened to have the exact car I wanted. The staff were knowledgable and went the extra mile (biscuits for my little girl among other things). Everyone was enormously polite and professional."
"I'd suggest Vertu Honda Derby to a friend because Very helpful and did me a good deal"
"Vertu Honda Derby were great because they offered a personal, professional yet friendly service. Just check the spec of the vehicle against the details before driving off."
"The experience at Vertu Honda Derby was great because they were easy to deal witj and very honest. "
"Vertu Honda Derby were great because I got the level of service that I would expect having used the dealership to have my previous car serviced and on all occasions my needs were met and often exceeded."
"I'd suggest Vertu Honda Derby to a friend because friendly staff "
"I'd suggest Vertu Honda Derby to a friend because theres great reliability and assurance in there used cars (having AA checks already done) and possibly get a car on zero% finance "
"Vertu Honda Derby were fantastic because i am very satisfied with all of my purchase thank you"
"I'd suggest Vertu Honda Derby to a friend because of the selection of vehicles available, the patient and helpful service with staff helping to find the right vehicle for you without pressuring me in order to make a sale. Even with slightly more limited facilities during refurbishment, the refreshments offered were still of the same high standard and the whole oganisation not only worked to satisfy customer needs but also made the whole process an enjoyable experience regardless of whether a sale was made or not. It only reinforced our previous experience when purchasing 2 previous cars and the care and attention to detail when the cars go infor servicing. "
"I'd recommend Vertu Honda Derby to a friend because they did their job very well in selling me a car ideally suited to my needs. The buying process was enjoyable and the staff dealt with me as a female customer in an excellent manner."
"The staff at Vertu Honda Derby were good because they try to accommodate customers' needs and facilitate selection of the suitable vehicle."
"The staff at Vertu Honda Derby were good because they had such wonderful interpersonal relationship. They make one feel so comfortable and confident in their purchase. I think they are amazing people, especially Danielle !!.She is a wonderful Sales Lady. "
"i have bought cars from Honda over the last 25 years and my family before that . I have always received excellent service from a very helpful team. Thanks to Jeff at Honda I have just brought the new civic. Richard who dealt with the Sale was fantastic . There was no waffle and he listened and understood what I wanted from a car . Great salesmanship and a thoroughly nice guy who did not pressurise in any way. The new civic is fab and I would recommend it to anybody . Thanks to the service team behind the scenes who always do a great job."
"This is the best garage in Derby "
"I had a great experience at Vertu Honda Derby because of the friendliness and helpfulness that I received there."
"Vertu Honda Derby were helpful because everything was explained very well the salesman was very friendly and offers of drinks were forthcoming!!"
"My experience at Vertu Honda Derby was good because delivery was efficient and car was clean"
"I'd recommend Vertu Honda Derby to anyone because I was very happy with my experience ,staff friendly and not pushy."
"I'd definitely recommend Vertu Honda Derby to friends and family because they listen carefully and select the product package and explain it fully"
"I'd recommend Vertu Honda Derby to a friend because of the great car and how welcome the team made you at derby "
"My experience at Vertu Honda Derby was memorable because Sam Richardson who we dealt with was, at all times, professional, patient and helpful. At no time was there any sales pressure. Service department have always been very impressive."
"Vertu Honda Derby staff were good because it's like going home when you go to Honda Derby, they are so lovely really was chuffed and overwhelmed by the way they had presented my car, and was not disappointed in anyway and the way they treated me they really are lovely people it's just like going home when you go there it really is, they always call me Mrs Mcnab Richard calls me Beverley or when he rings it's bev, and talks to me on the phone like I am his best friend, they are just lovely, and I trust them to look after me and my car"
"I'd endorse Vertu Honda Derby because the staff are committed in helping you find the car you want ,at a competitive rate."
"I'd recommend Vertu Honda Derby because excellent after care "
"I'd recommend Vertu Honda Derby to a friend because it was a pleasure from walking through the door to driving away. Dealing with sales exec Dannielle Wright made what can be a stressful event a very pleasant occasion."
"I had a great experience at Vertu Honda Derby because of professional attitude of all the staff, especially Sam."
"I found the staff very helpful and accommodating. They always rang back if needed and were very prompt. "
"I'd recommend Vertu Honda Derby to a friend because I liked the friendly and informal atmosphere, the easy and unpressured discussions with the sales representative who gave me all the time I needed to make my decision."
"My experience at Vertu Honda Derby was positive because even though travelling from distance to purchase vehicle, whole process made simple and stress free. Couple of minor issues with car addressed with no hassle, also big thank you to Sam who kept us updated throughout . Would recommend "
"I'd recommend Vertu Honda Derby to anyone because I was treated very well and didn't feel under any pressure,the sales man Richard Hanson was very helpful , I would recommend Honda cars as I bought my Honda civic from Honda derby when it was Lookers honda derby 16 years ago and it never let me down, passed its mot every year and never cost me any money bar tyres exhaust normal wear n tear so would definitely recommend Honda ."
"I would recommend Vertu Honda Derby to friends and family because they would bo anything for you to answer you questions "
"I'd recommend Vertu Honda Derby because we received fabulous service from Sam. It was a pleasure doing business with her, lovely lady."
"excellent service from start to finish,helpful,knowledgeable,patient, not pushy , no rushing to make a decision and we only visited to browse with a view to swap vehicles in a few months time but was offered an excellent package too good to pass up . thank you to Richard Hamson and the team. 100% recommendation for service from start to finish nothing was or is too much trouble . thanks again Mark and Karen"
"I'd definitely recommend Vertu Honda Derby to friends and family because from my initial enquiry to completing the sale and collecting, I was made to feel comfortable and not pressurised in any way. The service from Sam was second to none, everything explained about the car, and even loaded my phone into the car system for me. Never felt rushed on collection and the car had been prepared perfectly."
"I'd suggest Vertu Honda Derby to a friend because friendly knowledgeable but not pushy "
"The experience at Vertu Honda was a complete new experience to myself and family because you were made to feel as if you mattered and the treatment that we received was second to none "
"I had a great experience at Vertu Honda Derby because the car I purchased was exactly what I wanted and the staff were really helpful and friendly "
"The experience at Vertu Honda Derby was fantastic because the sales staffs and management acted professionally throughout my dealings with them."
"Vertu Honda Derby staff were good because there was no pressure selling. In addition, Richard and Simon were were very patient in going through the whole car purchasing experience even though it was close to the end of the day! "
"I was pleased with Vertu Honda Derby and would recommend them because the salesperson Richard was very helpful without being pushy "
"My experience at Vertu Honda Derby was positive because of the sales lady sam Richardson she was very nice and obviously knows her job thank you sam excellent "
"I'd definitely recommend Vertu Honda Derby because they are friendly and met the requirements that I set, with little push back by the dealer. I now own two Honda's and will using Vertu Derby to service them and when I require a new car I will once again look at Vertu to buy from."
"Vertu Honda Derby were helpful because they found a vehicle at the price I wanted."
"I had a great experience at Vertu Honda Derby because the sales team were very professional, the car was well presented and I was able to give it a lengthy and comprehensive test drive. The whole experience was a positive one for me. Loved the ceremony of unveiling my new car when I arrived to pick it up. Thank you to everyone at Vertu. The car is a real pleasure to drive."
"Sam in the sales department was very professional and friendly whilst discussing all the aspects of buying a new car. She had a good knowledge of the Honda CRV in which we were interested. The handover of the car was carried out really well letting us know all about the controls and information systems on it. Thank you Sam."
"My experience at Vertu Honda Derby was memorable because everything was as it supposed to be. Every detail from presentation to purchase was handled with care."
"I was happy with the service at Vertu Honda Derby because they fulfilled all my expectations."
"I'd recommend Vertu Honda Derby for their helpful and pleasant staff together with the excellent choice of new and used vehicles on offer."