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100 reviews of Honda Derby

These reviews were collected by JudgeService.com, an independant car dealer review website.

100

Reviews of Honda Derby

95

Overall satisfaction

98

Would recommend

"I had a great experience at Vertu Honda Derby because they are a helpful dealership"

15th July 2018 | Mrs Lynn Wood

"I was pleased with Vertu Honda Derby and would recommend them because they looked after me brilliantly from start to finish "

11th July 2018 | Mr Richard Harrison

"The staff at Vertu Honda Derby were good because they eventually ticked all the boxes to satisfy me on the sale very patient with me and the sales team did want to please me I came away a satisfied customer."

10th July 2018 | Mr Trevor Holmes

"Vertu Honda Derby were great because very helpful"

5th July 2018 | Mr Malcolm Slack

"The experience at Vertu Honda Derby was great because we were very well looked after"

5th July 2018 | Mr A

"I was happy with the service at Vertu Honda Derby because the staff were very ready to help me in any way. I was particularly helped by the determination to help me get my new vehicle without delay or difficulty. When they knew that I was without a vehicle because of my old one being written off, they immediately offered to deliver sooner than initially suggested. As coming to collect the vehicle would have given me a long bus journey involving two buses, they arranged to deliver to my door.. I am very grateful and pleased with all aspects of their service."

5th July 2018 | Rev Bishop

"The experience at Vertu Honda Derby was good because salesman Vick was very helpful"

2nd July 2018 | Mr Roberts

"Vertu Honda Derby were great because I got a great car from there "

30th June 2018 | Miss Emily Swan

"I'd endorse Vertu Honda Derby because I found them professional and honest."

29th June 2018 | Miss Diane Charlton

"Vertu Honda Derby were fantastic because they sell top quality vehicles. "

18th June 2018 | Mr Thompson

"I was very happy with the service at Vertu Honda Derby because they made buying the car painless. I'm not a car person, so what I wanted was to get it done as quickly and easily as possible, and that's what they did. "

16th June 2018 | Mr Mark Hoffmann

"I would recommend Vertu Honda Derby to friends and family because I had a bad experience with another Honda Dealership in London and my experience with Derby was completely different from start to finish, couldn't have been looked after better and the result is I have the car that I've wanted for a long time, thanks Honda Derby."

15th June 2018 | Mr Neil Carter

"Vertu Honda Derby were helpful because sales staff carefully listen and assess your requirements to find the vehicle. They are polite and do not put undue pressure or tactics on you to purchase the vehicle. "

11th June 2018 | Mr Dhiren V

"The experience at Vertu Honda Derby was good because it was relaxed and I never felt pressured by the salesman. Although he had only recently joined the company Andrew provided me with the information I needed, was pleasant throughout and even gave me a lift in to pick up the car.All my additional requests and additions were provided to a high spec.Overall a good experience."

10th June 2018 | Mr Steve Basta

"The experience at Vertu Honda Derby was great because pricing was competitive, p/ex offered was fair and staff were very personable and helpful."

4th June 2018 | Mr B

"The experience at Vertu Honda Derby was great because they found the right car for me very quickly for my recent purchase, and have always provided excellent customer service."

4th June 2018 | Mr Leigh Hilton

"My experience at Vertu Honda Derby was positive because I felt complete honesty from the sakes person I dealt with..she did her upmost to help me secure the deal to mutual satisfaction.."

4th June 2018 | Mrs Patricia Carr

"I'd definitely recommend Vertu Honda Derby because the whole buying experience was easy and the staff were friendly and knowledgeable."

17th May 2018 | Mr Kevin Lewin

"Kind and friendly sales staff. My wife and I was well looked after throughout viewing and purchasing our new car. "

15th May 2018 | Mr Michael Bailey

"I'd recommend Vertu Honda Derby to a friend because they where extremely helpful and professional. In addition to this the vehicle I was offered a better deal then other companies quoted me."

15th May 2018 | Miss Zoe Parsons

"I had a great experience at Vertu Honda Derby because l found them to be very helpful"

14th May 2018 | Mr James Chaplin

"Vertu Honda Derby were really helpful and I'd recommend them because they have a good range of cars, as well as the Hondas."

10th May 2018 | Miss Laura Smith

"I'd definitely recommend Vertu Honda Derby because the salesmen were extremely helpful. They took note of the type of car I was looking for and put a lot of effort into finding the right one for me.Tom Sadgrove was also very helpful with completing all the paperwork and finalising the handover."

5th May 2018 | Mrs Williams

"I would recommend Vertu Honda Derby to friends and family because of excellent service with care and attention to detail through out."

4th May 2018 | Mr Keith Clifford

"I'd endorse Vertu Honda Derby because I found the whole team there to be very helpful and knowledgeable on the vehicles and our particular needs"

3rd May 2018 | Mrs Lorraine Simpson

"Vertu Honda Derby were fantastic because their demeanour was welcoming and their reaction was rapid and positive when we had aminor technical problem to resolve."

30th April 2018 | Mr Michael Baker

"I had a great experience at Vertu Honda Derby because Cassie the sales person was so helpful and friendly. A star!"

27th April 2018 | Mrs Susan Taylor

"Vertu Honda Derby were helpful because they found me the low-mileage car Honda model I was looking for."

26th April 2018 | Mrs Rosemary Elisabeth Briggs-Woodward

"I'd recommend Vertu Honda Derby to a friend because there were no problems"

26th April 2018 | Mrs Sally Ann Gierak

"Vertu Honda Derby were really helpful and I'd recommend them because they were super efficient, answered all my questions and were very accommodating as car shopping with kids can be quite tricky."

24th April 2018 | Mrs Tetley

"Vertu Honda Derby were really helpful and I'd recommend them because the staff are knowledgeable and friendly without being over-pushy and made the experience of purchasing our car a real pleasure."

14th April 2018 | Mr Paul Whittaker

"My experience at Vertu Honda Derby was cracking because Dan Lewin was really helpful, courteous and didn't do typical car salesmanship you find elsewhere. Whole experience of deciding on the car and collecting it went really smoothly and the contact since has been good. Really happy with the purchase."

13th April 2018 | Mr Nicholas Negro

"Dan is good to talk to and makes the overall experience very comfortable and enjoyable. The car looked immaculate when I brought it, unveiling it under a sheet was a master stroke! "

5th April 2018 | Mr Ian Fisher

"I was pleased with Vertu Honda Derby and would recommend them because from the first telephone call to ask a question, someone returned the call,without any chasing. "

4th April 2018 | Mr Tony Hardstaff

"Vertu Honda Derby were really helpful and I'd recommend them because all personel"

28th March 2018 | Mrs Christine Bust

"Vertu Honda Derby staff were good because they found a vehicle that I wanted quickly, got it to the dealership for me to look at within 2 days and I had completed the purchase with a further 2 despite the appalling weather! They gave me a good trade-in price for my other vehicle."

17th March 2018 | Mr H

"I'd suggest Vertu Honda Derby to a friend because the sales team were so friendly and helpful without being pushy which makes a pleasant change. Nothing was too much trouble. My car was beautifully presented on day of collection & a photo of the occasion made it very special. "

17th March 2018 | Mrs Adams

"I'd recommend Vertu Honda Derby to anyone because I've owned Honda cars for years with no trouble at all with either the cars or the dealership."

14th March 2018 | Mr Peter Horvath

"I'd endorse Vertu Honda Derby because the performance of honda cars and reliability are second to non ."

11th March 2018 | Mrs Angela Dallison

"My experience at Vertu Honda Derby could have been better because I have had the car now for 3 weeks and I was told that they would ring me within the next few days to see if everything was OK. I AM STILL WAITING for that phone call. The Salesman was great but it seems once they have your money they cant be bothered to contact you. The car is brilliant but when the time comes to change the car I will really have to consider whether I would choose another Honda"

11th March 2018 | Mrs Kate Pressland

"Vertu Honda Derby were great because Simon the Manager searched and got me the car I was looking for Cassandra also looked After. ME went through all the controls. Really felt Looked after.The car was immaculate when I picked it up."

9th March 2018 | Ms Susan Tooms

"The staff at Vertu Honda Derby were good because friendly and professional "

25th February 2018 | Mrs Alison Ball

"I had a good experience at Vertu Honda Derby because I was not pressurised in to buying something other than what I needed. All my questions were answered. We have purchased 5 years service and hope that this lives up to expectations. We are pleased with our new car and hope to continue our relationship with Vertu in the years to come."

13th February 2018 | Mr Antony Deeming

"The staff at Vertu Honda Derby were good because they are knowledgeable and pleasant."

13th February 2018 | Mrs Agnes Orgill

"I'd suggest Vertu Honda Derby to a friend because I found the sales team really friendly and informative and not at all pushy which I would have found very off putting. Excellent handover and I drove away feeling very pleased."

7th February 2018 | Mrs Jennifer Fletcher

"I would recommend Vertu Honda Derby to friends and family because all the staff were helpful and friendly and Tom especially tried hard to find me the correct vehicle when my original choice proved unsuitable. He went out of his way to help me as much as possible."

6th February 2018 | Mrs Gillian Abbott

"I'd endorse Vertu Honda Derby because Working there very good team! "

5th February 2018 | Mr Piotr Ostrowski

"I had a great experience at Vertu Honda Derby because Cassie and Dan of the sales team were excellent "

3rd February 2018 | Mr Michael Holliday

"I'd endorse Vertu Honda Derby because good pre & after sales."

3rd February 2018 | Mr Alan Parker

"My experience at Vertu Honda Derby was made all the better by the attitude of Thomas Sadgrove ,an extremely polite and curteous Salesman who explained every thing I wished to know about my CRV purchase and if he had any doubt about the answer did not fob me off but went away to confirm his information was correct. Nothing was too much trouble for him in explaining every topic prior to me driving away in my new car. The car was handed over as if I was the only person to have purchased a car from Hond Derby !a wonderful moment.Thanks again and thank you for contacting me several times just to make sure I have no issues. , which I am happy to say I have none "

1st February 2018 | Mr Trevor H

"Salesman, Richard booked a test drive for 10:30 and then was not available due to seeing another customer. We waited 20 mins and finally were seen by another salesman. Details of a limit on debit card payments were not provided in advance and left me with a trip to the bank in Derby to make a cash transfer. The car is great and the replacement salesman was fine."

26th January 2018 | Mr Peter Woodhead

"I'd endorse Vertu Honda Derby because they go the extra mile.. with all round excellent customer service, they have always looked after me, and there cars are the most reliable on the road ‘happy days’.."

23rd January 2018 | Mr Peter Tomson

"The experience at Vertu Honda Derby was good because they happened to have the exact car I wanted. The staff were knowledgable and went the extra mile (biscuits for my little girl among other things). Everyone was enormously polite and professional."

22nd January 2018 | Mrs Joanna Cross

"I'd suggest Vertu Honda Derby to a friend because Very helpful and did me a good deal"

8th January 2018 | Mr Stephen Concannon

"Vertu Honda Derby were great because they offered a personal, professional yet friendly service. Just check the spec of the vehicle against the details before driving off."

8th January 2018 | Mr Johnson

"The experience at Vertu Honda Derby was great because they were easy to deal witj and very honest. "

19th December 2017 | Miss Emma Summers

"Vertu Honda Derby were great because I got the level of service that I would expect having used the dealership to have my previous car serviced and on all occasions my needs were met and often exceeded."

14th December 2017 | Mr Keith Brazewell

"I'd suggest Vertu Honda Derby to a friend because friendly staff "

7th December 2017 | Mr John Draper

"I'd suggest Vertu Honda Derby to a friend because theres great reliability and assurance in there used cars (having AA checks already done) and possibly get a car on zero% finance "

3rd December 2017 | Mr W

"Vertu Honda Derby were fantastic because i am very satisfied with all of my purchase thank you"

3rd December 2017 | Mr Eric Johnson

"I'd suggest Vertu Honda Derby to a friend because of the selection of vehicles available, the patient and helpful service with staff helping to find the right vehicle for you without pressuring me in order to make a sale. Even with slightly more limited facilities during refurbishment, the refreshments offered were still of the same high standard and the whole oganisation not only worked to satisfy customer needs but also made the whole process an enjoyable experience regardless of whether a sale was made or not. It only reinforced our previous experience when purchasing 2 previous cars and the care and attention to detail when the cars go infor servicing. "

3rd December 2017 | Mr Edward Gothard

"I'd recommend Vertu Honda Derby to a friend because they did their job very well in selling me a car ideally suited to my needs. The buying process was enjoyable and the staff dealt with me as a female customer in an excellent manner."

1st December 2017 | Mrs June Pockett

"The staff at Vertu Honda Derby were good because they try to accommodate customers' needs and facilitate selection of the suitable vehicle."

28th November 2017 | Mr Wong

"The staff at Vertu Honda Derby were good because they had such wonderful interpersonal relationship. They make one feel so comfortable and confident in their purchase. I think they are amazing people, especially Danielle !!.She is a wonderful Sales Lady. "

28th November 2017 | Miss Maryconsolate Limisi

"i have bought cars from Honda over the last 25 years and my family before that . I have always received excellent service from a very helpful team. Thanks to Jeff at Honda I have just brought the new civic. Richard who dealt with the Sale was fantastic . There was no waffle and he listened and understood what I wanted from a car . Great salesmanship and a thoroughly nice guy who did not pressurise in any way. The new civic is fab and I would recommend it to anybody . Thanks to the service team behind the scenes who always do a great job."

26th November 2017 | Miss Fiona Orton

"This is the best garage in Derby "

18th November 2017 | Mr Samuel Anthony Bettridge

"I had a great experience at Vertu Honda Derby because of the friendliness and helpfulness that I received there."

17th November 2017 | Ms Gillian Dorothy Elwell

"Vertu Honda Derby were helpful because everything was explained very well the salesman was very friendly and offers of drinks were forthcoming!!"

15th November 2017 | Mrs Sandra Vine

"My experience at Vertu Honda Derby was good because delivery was efficient and car was clean"

13th November 2017 | Mr Mumtaz

"I'd recommend Vertu Honda Derby to anyone because I was very happy with my experience ,staff friendly and not pushy."

10th November 2017 | Mr Derek Knighton

"I'd definitely recommend Vertu Honda Derby to friends and family because they listen carefully and select the product package and explain it fully"

4th November 2017 | Mr John Grear

"I'd recommend Vertu Honda Derby to a friend because of the great car and how welcome the team made you at derby "

4th November 2017 | Mr Andrew Eley

"My experience at Vertu Honda Derby was memorable because Sam Richardson who we dealt with was, at all times, professional, patient and helpful. At no time was there any sales pressure. Service department have always been very impressive."

3rd November 2017 | Mr Roger Cockle

"Vertu Honda Derby staff were good because it's like going home when you go to Honda Derby, they are so lovely really was chuffed and overwhelmed by the way they had presented my car, and was not disappointed in anyway and the way they treated me they really are lovely people it's just like going home when you go there it really is, they always call me Mrs Mcnab Richard calls me Beverley or when he rings it's bev, and talks to me on the phone like I am his best friend, they are just lovely, and I trust them to look after me and my car"

1st November 2017 | Mrs Beverley McNab

"I'd endorse Vertu Honda Derby because the staff are committed in helping you find the car you want ,at a competitive rate."

16th October 2017 | Mrs Caroline Kynaston

"I'd recommend Vertu Honda Derby because excellent after care "

11th October 2017 | Mr John Wilkinson

"I'd recommend Vertu Honda Derby to a friend because it was a pleasure from walking through the door to driving away. Dealing with sales exec Dannielle Wright made what can be a stressful event a very pleasant occasion."

6th October 2017 | Mr Roger Morris

"I had a great experience at Vertu Honda Derby because of professional attitude of all the staff, especially Sam."

5th October 2017 | Mr Gary Milton

"I found the staff very helpful and accommodating. They always rang back if needed and were very prompt. "

4th October 2017 | Miss Donna Fabien

"I'd recommend Vertu Honda Derby to a friend because I liked the friendly and informal atmosphere, the easy and unpressured discussions with the sales representative who gave me all the time I needed to make my decision."

3rd October 2017 | Mr Naylor

"My experience at Vertu Honda Derby was positive because even though travelling from distance to purchase vehicle, whole process made simple and stress free. Couple of minor issues with car addressed with no hassle, also big thank you to Sam who kept us updated throughout . Would recommend "

3rd October 2017 | Mr Anthony Instone

"I'd recommend Vertu Honda Derby to anyone because I was treated very well and didn't feel under any pressure,the sales man Richard Hanson was very helpful , I would recommend Honda cars as I bought my Honda civic from Honda derby when it was Lookers honda derby 16 years ago and it never let me down, passed its mot every year and never cost me any money bar tyres exhaust normal wear n tear so would definitely recommend Honda ."

29th September 2017 | Mrs Teresa Moore

"I would recommend Vertu Honda Derby to friends and family because they would bo anything for you to answer you questions "

15th September 2017 | Mr M

"I'd recommend Vertu Honda Derby because we received fabulous service from Sam. It was a pleasure doing business with her, lovely lady."

14th September 2017 | Mrs Linda B

"excellent service from start to finish,helpful,knowledgeable,patient, not pushy , no rushing to make a decision and we only visited to browse with a view to swap vehicles in a few months time but was offered an excellent package too good to pass up . thank you to Richard Hamson and the team. 100% recommendation for service from start to finish nothing was or is too much trouble . thanks again Mark and Karen"

13th September 2017 | Mark Flint

"I'd definitely recommend Vertu Honda Derby to friends and family because from my initial enquiry to completing the sale and collecting, I was made to feel comfortable and not pressurised in any way. The service from Sam was second to none, everything explained about the car, and even loaded my phone into the car system for me. Never felt rushed on collection and the car had been prepared perfectly."

8th September 2017 | Mrs Pam C

"I'd suggest Vertu Honda Derby to a friend because friendly knowledgeable but not pushy "

8th September 2017 | Mr Phil Scott

"The experience at Vertu Honda was a complete new experience to myself and family because you were made to feel as if you mattered and the treatment that we received was second to none "

7th September 2017 | Mr Keith Bacon

"I had a great experience at Vertu Honda Derby because the car I purchased was exactly what I wanted and the staff were really helpful and friendly "

2nd September 2017 | Mrs Margaret Warren

"The experience at Vertu Honda Derby was fantastic because the sales staffs and management acted professionally throughout my dealings with them."

2nd September 2017 | Mr ABDUL RASHID IBRAHIM

"Vertu Honda Derby staff were good because there was no pressure selling. In addition, Richard and Simon were were very patient in going through the whole car purchasing experience even though it was close to the end of the day! "

31st August 2017 | Mr S

"I was pleased with Vertu Honda Derby and would recommend them because the salesperson Richard was very helpful without being pushy "

30th August 2017 | Mr D

"My experience at Vertu Honda Derby was positive because of the sales lady sam Richardson she was very nice and obviously knows her job thank you sam excellent "

29th August 2017 | Mr Alec Lewis

"I'd definitely recommend Vertu Honda Derby because they are friendly and met the requirements that I set, with little push back by the dealer. I now own two Honda's and will using Vertu Derby to service them and when I require a new car I will once again look at Vertu to buy from."

23rd August 2017 | Mrs Tracey Giles

"Vertu Honda Derby were helpful because they found a vehicle at the price I wanted."

18th August 2017 | Mrs Hazel Glover

"I had a great experience at Vertu Honda Derby because the sales team were very professional, the car was well presented and I was able to give it a lengthy and comprehensive test drive. The whole experience was a positive one for me. Loved the ceremony of unveiling my new car when I arrived to pick it up. Thank you to everyone at Vertu. The car is a real pleasure to drive."

17th August 2017 | Mr Phil Wareham

"Sam in the sales department was very professional and friendly whilst discussing all the aspects of buying a new car. She had a good knowledge of the Honda CRV in which we were interested. The handover of the car was carried out really well letting us know all about the controls and information systems on it. Thank you Sam."

17th August 2017 | George Carter

"My experience at Vertu Honda Derby was memorable because everything was as it supposed to be. Every detail from presentation to purchase was handled with care."

15th August 2017 | Mr Urbanski

"I was happy with the service at Vertu Honda Derby because they fulfilled all my expectations."

15th August 2017 | Mr Brian H

"I'd recommend Vertu Honda Derby for their helpful and pleasant staff together with the excellent choice of new and used vehicles on offer."

11th August 2017 | Mr W

Honda Derby

Honda Derby
honda

Bristol Street Motors is one of the largest motor retailers in the UK, and it offers a wide selection of new and used cars for sale at its many dealerships across the country. The dealership group prides itself on generating a high volume of sales each year which are a result of its excellent customer service. Whatever your requirements, Bristol Street Motors offers a team of dedicated sales executives who are approachable, knowledgeable and willing to help.

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98 of Honda Derby customers who bought a vehicle would recommend them to a friend