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100 reviews of Hyundai Edinburgh West

These reviews were collected by JudgeService.com, an independant car dealer review website.

100

Reviews of Hyundai Edinburgh West

92

Overall satisfaction

91

Would recommend

"Macklin Hyundai Edinburgh West staff were good because they were very upfront and did not push me in my choice and arraged finance on my terms. "

13th July 2018 | Mr Abdul Qadar

"My experience at Macklin Hyundai Edinburgh West was cracking because I knew what I wanted and everything was explained to make decision easy"

9th July 2018 | Mr Cameron Stewart

"I'd recommend Macklin Hyundai Edinburgh West because they are very friendly, professional and extremely knowledgeable about their vehicles. They also listen to what you want and sell you the right vehicle rather than the most expensive."

8th July 2018 | Mr Brian Gray

"I was pleased with Macklin Hyundai Edinburgh West and would recommend them because the salesman was very helpful and gave me answers as to why the vehicle was different to the one I had before. having heard his explanation I was happy to go ahead and buy the car. he has since contacted me at least twice to ensure I am still happy and the vehicle is what I thought it would be."

6th July 2018 | Mrs Avril Britten

"My experience at Macklin Hyundai Edinburgh West was positive because the sales assistant was friendly, generally efficient and knowledgeable. There was a stain on a rear seat that was removed easily by me, so should have been removed by the garage. My 7 day insurance documented had to be requested because it was overlooked."

2nd July 2018 | Mrs Vivien Wailes

"My experience at Macklin Hyundai Edinburgh West was cracking because service overall was excellent and in particular I was very happy with the professional approach and product knowledge provided by the Sales Exec, Stevie Callan. "

29th June 2018 | Mr Jack Walker

"I'd recommend Macklin Hyundai Edinburgh West to anyone because the experience I had was of friendly, helpful staff. I wasn't put under any pressure to buy."

28th June 2018 | Mrs C

"The experience at Macklin Hyundai Edinburgh West was great because everything was made easy. From the presentation of the car and the subsequent ease of paperwork. Put this together by an attentive salesman called Jordan I won’t hesitate to recommend Mallon."

20th June 2018 | Mr Ian Stuart

"I'd definitely recommend Macklin Hyundai Edinburgh West because salesman was excellent and not pushy found us exactly what we wanted . The salesmans' name is Sorrin ?"

20th June 2018 | Mrs Scott

"I'd recommend Macklin Hyundai Edinburgh West to anyone because Sorin was excellent, it was a MUCH better experience from when we previously bought."

19th June 2018 | Mr Alastair McKellar

"I was happy with the service at Macklin Hyundai Edinburgh West because for start to finish services was excellent."

7th June 2018 | Mrs Paterson

"I would recommend Macklin Hyundai Edinburgh West to friends and family because the staff were all very friendly and helpful and did not apply unwanted pressure - which can be very off putting. Bradley was extremely friendly, professional, thorough throughout."

1st June 2018 | Mr Alan Martin

"The staff at Macklin Hyundai Edinburgh West were good because they went the extra mile - I loved the gold balloons!"

31st May 2018 | Mrs Monica Wood

"I would recommend Macklin Hyundai Edinburgh West to friends and family because because you get service soon as you enter and they will help you about questions and you are not pressured into buying right away they give you time to think what car you want."

31st May 2018 | Mr Brian Shiels

"The experience at Macklin Hyundai Edinburgh West was fantastic because they are very helpful, know what they are doing and are there to answer any queries that may come up before or after sale promptly. "

31st May 2018 | Miss Webster

"Absolutely great experience purchasing a fantastic car. Very impressed with Jordan, especially as he kept his calm while I was stressing out on the day of collection. I had to be in Glasgow to watch my daughter perform in a concert and was sure I was going to be late, however, Jordan sorted all the paperwork out promptly and efficiently to insure I made it in good time. As far as driving the car to Glasgow went, I couldn't get the smile off my face all the way there. Well done Macklin."

22nd May 2018 | Mr David Johnston

"Macklin Hyundai Edinburgh West were fantastic because they are very helpful and the cars are of quality standard. "

3rd May 2018 | Mr Craig Anderson

"Macklin Hyundai Edinburgh West were great because they were very helpful, friendly and professional."

30th April 2018 | Mr Gary H

"I'd endorse Macklin Hyundai Edinburgh West because I received a good service. The salesman was very helpful and informative. The car is great."

27th April 2018 | Miss Elizabeth Sandford

"I'd recommend Macklin Hyundai Edinburgh West to a friend because great cars, great deals and great customer services"

27th April 2018 | Mrs Lindsey Geddes

"I'd endorse Macklin Hyundai Edinburgh West because whilst we purchased during the extremely busy month of March, they still gave good customer attention and resolved a couple of minor issues promptly."

17th April 2018 | Mr Ian Cuthbert

"I would not recommend Macklin Hyundai Edinburgh West because the condition of the outside of the car the marks and scratches must have been there all the time very disappointed."

16th April 2018 | Mr David MacKay

"The experience at Macklin Hyundai Edinburgh West was great because professional service. All my questions were answered and the deal was done in the proscribed time."

16th April 2018 | Mr B

"Macklin Hyundai Edinburgh West were helpful because they attended to everything I needed"

15th April 2018 | Miss Carol Sheils

"Macklin Hyundai Edinburgh West staff were good because I was able to buy a suitable car for my needs"

13th April 2018 | Mrs Christine Ramsay

"My experience at Macklin Hyundai Edinburgh West was cracking because the information give by the sale staff was great and they listen to what kind of car I was looking for "

6th April 2018 | Mr Stephen Bain

"The experience at Macklin Hyundai Edinburgh West was fantastic because it gave us very good service."

1st April 2018 | Mrs Estelle McKean

"My experience at Macklin Hyundai Edinburgh West was positive because the hand over by Michael was very special he pretended to myself and my wife that they were bringing out a brand new model of the Santa fe and it was under a drape and asked if we would like to see it and when my wife saw it she said that it was gorgeous and it wasn't till she saw the registration that she realised it was her car -it was a really nice touch that made her feel that her car was even more special"

26th March 2018 | Mrs Audrey Terras

"I'd suggest Macklin Hyundai Edinburgh West to a friend because its a great place to by a car!!"

3rd March 2018 | Mr Simpson

"I would recommend them due to the overall sales experience. Bradley answered all questions in a most informative manner returning phone calls swiftly. Could not have asked for more."

1st March 2018 | Mr Jack Dorris

"My experience at Macklin Hyundai Edinburgh West was cracking because our salesman was very happy to answer every question we asked fully. He was extremely helpful and polite at all times."

1st March 2018 | Mr Ronald Fisher

"The experience at Macklin Hyundai Edinburgh West was good because staff were friendly, helpful and knowledgeable."

1st March 2018 | Mr Neil L

"Macklin Hyundai Edinburgh West staff were good because its good communication with me. "

1st March 2018 | Mr Ramkumar Limbu

"My experience at Macklin Hyundai Edinburgh West was memorable because had a weekend away"

22nd February 2018 | Mrs Jane Martinicca

"Macklin Hyundai Edinburgh West were great because they found the right motor for me. "

19th February 2018 | Mrs Heather Kerr

"I'd recommend Macklin Hyundai Edinburgh West because the salesman could not have been more helpful. Wasn't too pushy, no hard sales, but absolutely went the extra mile for us!!!"

19th February 2018 | Mrs Lucy Riley

"I was happy with the service at Macklin Hyundai Edinburgh West because the sales staff are very friendly, there is no hard sell."

6th February 2018 | Miss Victoria Griffiths

"I would not recommend Macklin Hyundai Edinburgh West because we asked how many previous owners the Fiesta had and we were told one, we received the v5 and there are 3 previous owners very unhappy feel like we have been conned especially after paying nearly £6000, and why did he keep on telling us about the £20 off petrol that was in the car, we paid for it we only need to know once instead of droning on about it"

5th February 2018 | Mrs Margaret Eadie

"I'd recommend Macklin Hyundai Edinburgh West to anyone because guys there were all really good and friendly.very satisfied with the car and the sales staff"

2nd February 2018 | Miss Stephanie Cranston

"The experience at Macklin Hyundai Edinburgh West was fantastic because Jordan was a great help and explained everything comprehesively. The car has had no issues at all and is well suited for my needs."

1st February 2018 | Mr Richard Baird

"I'd recommend Macklin Hyundai Edinburgh West to a friend because staff is very professional never had any problems highly recommend "

29th January 2018 | Ms Joanna Wojcik

"I would recommend Macklin Hyundai Edinburgh West to friends and family because from initial contact through to post-sales everything has gone as expected. No hard sell but a comprehensive explanation of options and follow up discussions on my preference."

24th January 2018 | Mr Kevin Coll

"I would not recommend Macklin Hyundai Edinburgh West because from the time i got into the vehicle there was red light and the car wasn't powering on the way. The customers service I received was poor. I honestly didn't feel or receive even the basic customer service from Macklin motors west. Just two days before Christmas I had no car to drive as the car was not good and required to be taken into garage for repair. I wasn't able to do family shopping as movement was restricted. The car was taken into a third party garage but thanks to Service advisor from Bristol motors nissan. He was constantly calling me to check on how I am getting on and to update me whilst the real people that sold the car left me. I was the one chasing them. No arrangement for courtsey car considering the cirmcustance i was in. I had to arrange for courtesy car myself which they later paid for. I was the one that rang them to tell them I have picked up the car after 2 days of it getting repaired. I honestly think they can do better. Give your customers good experience ans you are sure for more sales ans recommendations."

17th January 2018 | Mr Chukwudi Eze

"My experience at Macklin Hyundai Edinburgh West could have been better because the car was mpt pre-checked before being delivered. Good not find the manual for the car until I looked in thespare wheel well in boot. Little or no screen wash which sahows that it was not pre-checked before deliverty."

11th January 2018 | Mr Robin Valentine

"I'd definitely recommend Macklin Hyundai Edinburgh West to friends and family because my experience from start to finish was excellent customer care first class."

10th January 2018 | Mrs Christine Gall

"I'd suggest Macklin Hyundai Edinburgh West to a friend because although a few discrepancies during sales process they were quickly sorted out."

4th January 2018 | Mrs Trish Doolan

"I'd suggest Macklin Hyundai Edinburgh West to a friend because OF EXCELLENT SERVICE "

4th January 2018 | Mr Muhammad Siddiqui

"My experience at Macklin Hyundai Edinburgh West was positive because the sales team were very helpful, genuinely friendly and not pushy."

2nd January 2018 | Mr David Korankye

"I'd definitely recommend Macklin Hyundai Edinburgh West because the team there are very friendly- Michael from sales was very helpful in explaining the questions I had asked and was able to help me pick a car that would be the best fit for me. "

2nd January 2018 | Mr Alexander Salmond

"I'd definitely recommend Macklin Hyundai Edinburgh West because great service and choice of cars."

1st January 2018 | Mrs Susan Evans

"I'd recommend Macklin Hyundai Edinburgh West to anyone because the salesman was fantastic, everything was so easy and quick, nothing was too much trouble. "

29th December 2017 | Ms Karen Munro

"My experience at Macklin Hyundai Edinburgh West was cracking because friendly staff and excellent customer service"

18th December 2017 | Mr M

"I was pleased with Macklin Hyundai Edinburgh West and would recommend them because of excellent sales staff ( Jordan Furie). No pressure and extremely helpful in all respects. Other staff from this branch were all very helpful."

18th December 2017 | Ms Jeanette Nicol

"I would recommend Macklin Hyundai Edinburgh West to friends and family because the staff are very friendly and helpful"

16th December 2017 | Mr James McMinn

"The experience at Macklin Hyundai Edinburgh West was fantastic because we found the car we wanted and the transaction was carried out whithout any fuss."

15th December 2017 | Mrs Sylvia Bowman

"I would recommend Macklin Hyundai Edinburgh West to friends and family because they are friendly and professional and you do not feel like you are being given a hard sell."

12th December 2017 | Mrs Sharon Gordon

"Macklin Hyundai Edinburgh West were helpful because Jordan was very polite, approachable and knowledgeable, helping me to make the right choice."

4th December 2017 | Mr Alan Munro

"I'd suggest Macklin Hyundai Edinburgh West to a friend because good service and very friendly staff."

2nd December 2017 | Mrs Glynis Haldane

"I would not recommend Macklin Hyundai Edinburgh West because there was unnecessary delay in paperwork and when my car was delivered I had to wait for a day for the car to be taxed - not what I was promised and led to me having to take a day off work."

20th November 2017 | Mr Timothy Davies

"I'd recommend Macklin Hyundai Edinburgh West to a friend because they are number 1"

20th November 2017 | Mr Dominik Hola

"I'd recommend Macklin Hyundai Edinburgh West because great service "

15th November 2017 | Mr Frederick Peter Campbell

"My experience at Macklin Hyundai Edinburgh West could have been better because see above comments. Car great. Customer service awful. "

14th November 2017 | Mrs Alison Cox

"Macklin Hyundai Edinburgh West were helpful because the sales team went out its way to help with every aspect of the sale from first enquiry to delivery of the vehicle."

13th November 2017 | Mr Brian M

"I would not recommend Macklin Hyundai Edinburgh West because Milagros was displayed wrong on website to what vehicle had actually done only one key at time of handover."

8th November 2017 | Mrs Mona Paterson

"I would recommend Macklin Hyundai Edinburgh West to friends and family because they work to ensure 100% satisfaction guaranteed "

6th November 2017 | Mr Garvie Murray

"I'd definitely recommend Macklin Hyundai Edinburgh West to friends and family because the service was efficient concise and very agreeable."

6th November 2017 | Mrs Ann Mulhern

"I'd suggest Macklin Hyundai Edinburgh West to a friend because of the sales service provided by Stevie Callan, he was very professional and the hand over and sale was completed very quickly, smoothly. They had the car that I had in mind, 2-3 years old with very low mileage."

6th November 2017 | Miss Shona S

"I had a great experience at Macklin Hyundai Edinburgh West because there is a nice restaurant next door . Lol"

3rd November 2017 | Mr Crowe

"The experience at Macklin Hyundai Edinburgh West was great because we have bought most of our cars from there (when it was old archers) so over 25yrs and we have always had a good service "

26th October 2017 | Mr Colin Williamson

"The experience at Macklin Hyundai Edinburgh West was great because the help and advice o got was very helpful. I've never had such a helping hand."

25th October 2017 | Mr Andrew Cosgrove

"Macklin Hyundai Edinburgh West were great because Jordan made everything so easy to understand we weren't forced into buying like you are at other garages he kept us fully informed of what was happening with the car as it had to be brought up from Bristol. If I was to recommend Maklin Motors to a friend I would definitely tell them to ask for Jordan he was the perfect salesman."

24th October 2017 | Mr Alexander Brown

"I'd suggest Macklin Hyundai Edinburgh West to a friend because they are straight forward, if you know what you want they seem to try and get you the deal that you want. Though however the day before I was supposed to pick up the car I was told my monthly payments would be going up. I refused and got a call back stating it had gone back down. That was the only suspicious part of the whole experience. It was something to do with the finance company but I was told by family members that this wasn't right. However, at the end of the day I got the car I wanted at the price I wanted. "

20th October 2017 | Miss B

"Macklin Hyundai Edinburgh West were great because of their excellent customer service and finding me a fabulous car! "

18th October 2017 | Mrs Evelyn Watt

"I'd suggest Macklin Hyundai Edinburgh West to a friend because very friendly staff very helpful and great service with a 5 star ratting "

17th October 2017 | Mrs Angela Thomas

"I would recommend Macklin Hyundai Edinburgh West to friends and family because they provide good service."

15th October 2017 | Mr John Clinkenbeard

"I was happy with the service at Macklin Hyundai Edinburgh West because you had the perfect car and made it easy to walk into showroom and make an on the spot decision to vuy a car and feel confident that it was a good choice."

14th October 2017 | Mrs M

"The experience at Macklin Hyundai Edinburgh West was fantastic because Stevie Callan was one of the most helpful friendly people you could do business with, although I live in Essex so am a long way from Edinburgh everything went according to plan and nothing was to much trouble for him. I would highly recommended this company to anyone thinking of buying a car. x"

14th October 2017 | Mrs Lisa Sehli

"Great experience all round "

14th October 2017 | Mrs Robyn Streeter

"The experience at Macklin Hyundai Edinburgh West was great because they give excellent service and professional attitude."

13th October 2017 | Mr Ian Harwood

"I'd definitely recommend Macklin Hyundai Edinburgh West to friends and family because they have good deals and Hyundai cars are very reliable"

12th October 2017 | Mr Alan Hislop

"I'd suggest Macklin Hyundai Edinburgh West to a friend because I am completely satisfied with all aspects of the transaction. "

7th October 2017 | Mrs Diane T

"The experience at Macklin Hyundai Edinburgh West was great because Jordan was super helpful and patient with what we need Edinburgh "

5th October 2017 | Mrs Gail Walker

"I would not recommend Macklin Hyundai Edinburgh West because; minor problems really, but put together meant my experience was not the best. "

4th October 2017 | Mr Ian Edwards

"I was happy with the service at Macklin Hyundai Edinburgh West because it was friendly and informative without being pushy; we were given all the facts on which to base our decision"

3rd October 2017 | Mrs Jane Sharpe

"Macklin Hyundai Edinburgh West were great because they were professional, helpful and friendly. They weren't pushy or salesman like. Didn't try and sell us something we didn't want."

2nd October 2017 | Mr Philip James

"I'd definitely recommend Macklin Hyundai Edinburgh West to friends and family because I thought the buying process was made so easy and the staff polite and helpful."

28th September 2017 | Mr S

"I would recommend Macklin Hyundai Edinburgh West to friends and family because they treated you as a valued custo no flannel no over the tops sales talk "

26th September 2017 | Mr Derek Barbour

"I had a great experience at Macklin Hyundai Edinburgh West because they got the car hat I was looking for and the salesman Bradley De-Pina was very experienced and very helpful."

22nd September 2017 | Mr Arthur Williams

"I had a great experience at Macklin Hyundai Edinburgh West because they was no pressure from the salesman. He was very pleasant to deal with."

21st September 2017 | Miss Lauren Telford

"The staff at Macklin Hyundai Edinburgh West were good because they took the time to go through various cars until I was happy with what I choose. Great service from start to finish. "

18th September 2017 | Mrs M

"The staff at Macklin Hyundai Edinburgh West were good because they knew exactly what I was looking for and I found it."

17th September 2017 | Miss Kim Blaikie

"The experience at Macklin Hyundai Edinburgh West was fantastic because the back up service from the service team is exellent"

9th September 2017 | Mr John Irish

"I'd recommend Macklin Hyundai Edinburgh West because I have always had great customer service & haven't had any problems. "

6th September 2017 | Mrs J

"Macklin Hyundai Edinburgh West were helpful because the sales gentleman Bradley is a star. He explained in details all available options after understanding our needs, then detailed procedures and gave options. He answered all our queries & concerns plus he has a good sense of humour so it was not all tight business. I will definitely work with him again. He didn't make us feel like strangers at all. The vehicle was very well presented & he has been in touch since. Thanks Bradley."

12th August 2017 | Miss Viola N

"I would not recommend Macklin Hyundai Edinburgh West because we were not advised the initial sales person had left, finance papers were wrong, and when requested to check through the paperwork, the sales person was whispering behind us that we were questioning things......... I felt we were being treated as an awkward customer. then when we drove home, I found the screen wash was empty... took nearly a whole litres to refill and the driver door handle keeps sticking and not allowing the door to shut. It is now booked in with our local dealer to be resolved. This should never have happened as the initial sales person guaranteed us that the car would be sent to the workshop to ensure everything was in top condition....... but hey ho... we have a car that needs a visit to a local dealer. Unfortunately they will not be able to resolve the smell..... yes it has been purchased as an ex demonstrator with just under 3000 miles on the clock but it smells like an ashtray.... not a good look to entice further sales"

11th August 2017 | Mrs Alexandria Cameron

"I would recommend Macklin Hyundai Edinburgh West to friends and family because the staff were very helpful and accommodating ."

8th August 2017 | Mr James Comerford

"The experience at Macklin Hyundai Edinburgh West was great because everything was explaining in layman's terms and made the experience very easy, thanks for everything "

4th August 2017 | Mr Kenneth Rooney

"The experience at Macklin Hyundai Edinburgh West was fantastic because of the personal service, listening to what we wanted, no high pressure sales techniques, flexibility in what they could offer and an excellent range of nearly new vehicles of the type we were looking for."

26th July 2017 | Mr Kenneth Turnbull

"I had a great experience at Macklin Hyundai Edinburgh West because the whole process of purchasing and exchanging vehicles from start to finish was seamless and hassle free. Being dealt with by sales personell who take the time to fully explain all procedures and paper work to my understanding. "

22nd July 2017 | Mr Colin Brown

"The staff at Macklin Hyundai Edinburgh West were good because they were easy to deal with and helpful."

21st July 2017 | Mrs June Murdoch

Hyundai Edinburgh West

Hyundai Edinburgh WestHyundai Edinburgh West
hyundai

Opening its first Scottish dealership in January 2010, Macklin Motors has grown to become synonymous with quality and customer service in Scottish motor retailing.

Part of Vertu Motors, the UK’s 6th largest motor retailer, Macklin has now seven dealerships throughout Scotland in Dunfermline, Paisley, Edinburgh, Glasgow and Hamilton.

Representing five of the world’s major motoring manufacturers, Macklin offers new cars from Ford, Hyundai, Nissan, Mazda and Peugeot, as well as access to more than 5,000 quality assured used cars across a range of the best-known car franchises.

Dealership teams are on hand to offer the highest standards in sales and aftercare for commercial vehicles and new and used cars. We have a range of aftercare services to choose from including car servicing and MOT. With customer service being Macklin’s number one priority, customers can be confident that every Macklin dealership has an exemplary track record on delivering and outstanding customer experience based on honesty and trust.

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91 of Hyundai Edinburgh West customers who bought a vehicle would recommend them to a friend