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100 reviews of Hyundai Cheshire Oaks

These reviews were collected by JudgeService.com, an independant car dealer review website.

100

Reviews of Hyundai Cheshire Oaks

92

Overall satisfaction

94

Would recommend

"I would recommend Holdcroft Hyundai Cheshire Oaks to friends and family because they sold me a . Vehicle that met my needs, not theirs."

14th November 2017 | Mrs L McDonnell

"I was happy with the service at Holdcroft Hyundai Cheshire Oaks because they are friendly and explain everything in detail, helpful and polite staff"

13th November 2017 | Mr M Gee

"Holdcroft Hyundai Cheshire Oaks were helpful and friendly but you need to check everything as some things (manual, 2nd key, hatchback boot cover) were missing"

13th November 2017 | Mr C Drew

"I'd recommend Holdcroft Hyundai Cheshire Oaks to anyone because they went the extra mile to find the car we wanted. I can highly recommend the sales staff for their friendly approach and for the coffee."

10th November 2017 | Mr A Timmins

"The sales adviser at Cheshire Oaks Hyundai, her name was Kayleigh Dyke, I bought my first Hyundai i10 from her, she is very good at her job, so polite and friendly, would recommend her."

9th November 2017 | Ms S Belfield

"Holdcroft Hyundai Cheshire Oaks were great because the help I had from sales advisor Nicki Bailey was excellent. Her advice helped me choose the right model to suit me, she was very efficient dealing with the paperwork and registering the vehicle. She sat in the car with me and went over the layout of controls etc when I picked the car up.She kept us supplied with coffee during the buying process which was pressure free. Very professional."

7th November 2017 | Mrs B Hughes

"I was happy with the service at Holdcroft Hyundai Cheshire Oaks because we were dealt with professionally and time was taken in explaining everything to us. Felt comfortable and not pressured. I would definitely visit again when buying my next Hyundai."

6th November 2017 | Miss K Oates

"Holdcroft Hyundai Cheshire Oaks were really helpful and I'd recommend them because as a female I felt more comfortable dealing with a female sales person who made the whole buying experience a pleasure with no sales pressure applied whatsoever."

31st October 2017 | Ms C Poingdestre

"Holdcroft Hyundai Cheshire Oaks were great"

30th October 2017 | Mrs S Mottershead

"The staff at Holdcroft Hyundai Cheshire Oaks were good because I dealt with a lady called Nicola. She was very knowledgeable and accommodating. No pressure, gave me plenty of time to look over a few cars which I'd selected. When I chose, she was prepared to negotiate on price. Gave me a fair price for my trade in. Offered various financial services, again no pressure to commit. Handover day was perfect. Car prepared to a very high level, fuel in and serviced. Engaged with me and my family throughout the process, made a fuss of my children. Would thoroughly recommend Nicky in sales as she really did go the extra mile. I m sure I ll be back to see her in a few years."

27th October 2017 | Mr A Hall

"Holdcroft Hyundai Cheshire Oaks were fantastic because they offer a good level of service, product knowledge in a light and inviting premises"

17th October 2017 | Mr R Singh

"I'd definitely recommend Holdcroft Hyundai Cheshire Oaks because the staff are knowledgeable and aren't 'pushy'. They let you take your time when choosing a car."

16th October 2017 | Miss H Evans

"I had a great experience at Holdcroft Hyundai Cheshire Oaks because I was surprised with the quality, specification and finish of the car, no pressure sales man and being allowed to test drive on your own. I was impressed with the dealership and range of cars on show. The car was bought for my wife, I'm Audi car driver and have been for some years, I will seriously consider purchasing a Hyundai for my self."

14th October 2017 | Mr J Daly

"My experience at Holdcroft Hyundai Cheshire Oaks was memorable because Hayley the sales rep was excellent. No fuss and very relaxed. Made the hole experience seem worthwhile. "

10th October 2017 | Mr D Lloyd

"The experience at Holdcroft Hyundai Cheshire Oaks was good because the staff are always very professional, helpful and friendly. I took test drives in a number of Hyundai vehicles before deciding to buy an Ioniq. I was given good advice regarding my choice of vehicle, being recommended that a standard hybrid rather than a plug-in hybrid would be more economical with the fitting of a home charger not being possible. Overall, excellent service."

9th October 2017 | Mr B

"Holdcroft Hyundai Cheshire Oaks were great because it’s a local dealer with wide range of vehicles both new and used"

9th October 2017 | Mr S Foster

"The sales representative Ellick Peters was very knowledgeable about the car specs and wasn't pushy at all. Left us to browse freely without us feeling harassed. Would definitely recommend this dealership to anyone looking to buy a new car."

7th October 2017 | Mrs C Chambers

"I'd definitely recommend Holdcroft Hyundai Cheshire Oaks because James is very efficient and nothing is too much trouble would always return to him in future."

7th October 2017 | Mr A W

"My experience at Holdcroft Hyundai Cheshire Oaks was memorable because the staff were friendly , helpful and knowledgeable."

4th October 2017 | Mr C W

"I'd definitely recommend Holdcroft Hyundai Cheshire Oaks because nothing was to much trouble.top service"

2nd October 2017 | Mr I Hughes

"I had a great experience at Holdcroft Hyundai Cheshire Oaks because Sales staff are very helpful and the have a large selection of cars for you to look round "

2nd October 2017 | Mrs J Perkins

"I'd recommend Holdcroft Hyundai Cheshire Oaks to a friend because they have excellent customer service, very knowledgeable sales staff and make purchasing your vehicle an extremely enjoyable experience! Thank you Holdcroft Hyundai."

2nd October 2017 | Miss A Peters

"I'd recommend Holdcroft Hyundai Cheshire Oaks to anyone because they go out of there way to help and have fantastic service."

2nd October 2017 | Mrs J Dolan

"I'd definitely recommend Holdcroft Hyundai Cheshire Oaks to friends and family because they gave a great service. The half eaten sweet found under the seat was disappointing though. :-) "

2nd October 2017 | Mr L Foster

"The experience at Holdcroft Hyundai Cheshire Oaks was great because James made the sale an easy seamless transaction "

2nd October 2017 | Mrs A Hughes

"My experience at Holdcroft Hyundai Cheshire Oaks was positive because it was the first time I had purchased a vehicle on my own. I think the salesman understood my situation and was very helpful."

1st October 2017 | Mrs E Jones

"My experience at Holdcroft Hyundai Cheshire Oaks was memorable because I found the whole experience of the sales staff and buying the car worth while."

29th September 2017 | Mr D

"My experience at Holdcroft Hyundai Cheshire Oaks was positive because first of all was a good experience in finding a car that I'd been looking at, but as I still haven't haven't received my car is a bit of a disappointment to say the least although the guys have sorted me out with a car and have been very apologetic i was looking forward to driving the car I'd payed for, but they have assured me that they will look after me, hopefully i can put this behind me, I'm not knocking them at the site, just looking forward to driving my Car as and when it's sorted,hopefully I can give you more feedback after I've driven the car for a while. "

28th September 2017 | Mr A Johnson

"I wouldn't to any recommend to friends or family as I live too far way"

28th September 2017 | Mr R Pratt

"Service was exceptional"

26th September 2017 | Mr D Ludgate

"I'd definitely recommend Holdcroft Hyundai Cheshire Oaks to friends and family because there was no force into buying. The sales person found me a car in one of your other dealerships and had it transported to Cheshire oaks. From start to finish the sales man was amazing"

25th September 2017 | Mr M Mitchell

"Holdcroft Hyundai Cheshire Oaks were helpful because they really couldn't do anymore to make you feel welcome and happy with the product your purchasing, we wouldn't go anywhere else when it's time to buy our next car "

22nd September 2017 | Mr N Sutherland

"The experience at Holdcroft Hyundai Cheshire Oaks was good because Nicky was easy to deal with, not too pushy and always answered my queries, or if not found out the answer. Compared to other dealerships visited during my search for a car for my wife HCO were very professional and Nicky was a credit to Hyundai and the dealership."

20th September 2017 | Mr G Parry-Jones

"My experience at Holdcroft Hyundai Cheshire Oaks was positive because they had just the car I was looking for at a very good price. The staff made the whole sales process very easy and enjoyable. "

18th September 2017 | Miss P Slattery

"My experience at Holdcroft Hyundai Cheshire Oaks was positive because salesperson was helpful and not over-pushy - offered extras but took no for an answer. Car was presented immaculately, looked and smelled new even though 3yrs old. Price of car was very competitive and they gave me a decent part-ex price. "

18th September 2017 | Mrs L

"I'd suggest Holdcroft Hyundai Cheshire Oaks to a friend because the level of service was exceptional. Was dealt with in a professional manner and Craig couldn't of been any more helpful "

18th September 2017 | Mr D Haydn

"I would not recommend Holdcroft Hyundai Cheshire Oaks because the car was not ready...sat nav didn't work... was promised calls that never happened.... car had to go back... without it now for 3 days and wont be returned on the day we agreed it would be..."

15th September 2017 | Mrs Shaw

"I'd definitely recommend Holdcroft Hyundai Cheshire Oaks because , Craig explained everything really clearly which made the transaction hassle free , Craig was very pleasant and answered all my questions , I would certainly recommend Hyundai Cheshire oaks to friends and family , really pleased with my new car . Thank you "

30th August 2017 | Mrs J Reid

"I would recommend Holdcroft Hyundai Cheshire Oaks to friends and family because they provided a very pleasant and friendly service without being pushy."

29th August 2017 | Mr A Dilkes

"I'd suggest Holdcroft Hyundai Cheshire Oaks to a friend because gud all round experience made welcome and at easy no pressure to buy and add ons well presented and helpful "

29th August 2017 | Mr J Nolan

"Holdcroft Hyundai Cheshire Oaks were helpful because from the moment we came to look around the cars Nicki Bailey made every effort to assist, Nicki was a joy to deal with & I would recommend dealing with her again. I have had after care phone calls & text from Nicki checking I'm happy with the car & checking if I need anything else. All round lovely experience, thanks you Nicki Bailey most appreciated. "

21st August 2017 | Mr A Dransfield

"I would not recommend Holdcroft Hyundai Cheshire Oaks because 1) Date we were supposed to pick up vehicle, got there only to find that they didn't have the V5 on the premises it was at another dealership. 2) when vehicle handed over eventually it was by sales agent other than one who sold us the vehicle (on holiday) o.k. can't be helped 3) picked up vehicle on 1st August found it had been taxed the day before and dated 1st July one months road tax lost 4) Vehicle handed over without a handbook had to return to dealership to get one 4) on journey home found the antenna had been removed to treat the paintwork of vehicle and had not been replaced had to return to dealership to get one. 5) private motorbility documents left in vehicle from previous owner 6) Told they would sort out some recompense for road tax mix up and get back in touch to date have not heard from dealership. Although dealership loaned us a vehicle during the debacle of the missing V5 it ended up as a string of return journeys to sort out all the outstanding problems at no small cost in time and fuel to us. Yet still awaiting reccompense or contact for road tax error."

16th August 2017 | Mr N Jenkins

"I'd definitely recommend Holdcroft Hyundai Cheshire Oaks to friends and family because of the excellent service and high quality cars for sale. my only criticism is that it can be very difficult finding a car park space."

14th August 2017 | Mr L Wolszczak

"The experience at Holdcroft Hyundai Cheshire Oaks was good because Hayley the sales person was very efficient, patient and friendly. She helped us choose a car as the car we went to see was sold, she made it a pleasant exper"

14th August 2017 | Mr J Bell

"The staff were very good, calm and knowledgeable, knowledge of the product was excellancent, general staff supportive, to the younger staff. "

14th August 2017 | Mrs M

"Excellent service and staff very professional."

11th August 2017 | Mr P Forshaw

"Holdcroft Hyundai Cheshire Oaks were fantastic because of the friendly staff and clean, bright enironment."

8th August 2017 | Mr J Chatburn

"I'd endorse Holdcroft Hyundai Cheshire Oaks because for the first rate experience, professional attitude and knowledge of their products. A friendly approach and listening to what the customer is saying."

5th August 2017 | Mr P Maher

"I was happy with the service at Holdcroft Hyundai Cheshire Oaks because they are incredibly professional and took all of the hassle out of buying a car"

4th August 2017 | Miss C Williams

"I'd definitely recommend Holdcroft Hyundai Cheshire Oaks because Hyundai are a very reliable vehicle and value for money. The staff are very helpful and knowledgeable of the Hyundai range."

1st August 2017 | Mr N O'Connor

"Holdcroft Hyundai Cheshire Oaks were great because the salesman listened made me feel welcome and that I was allowed to do everything I'm my own time no pressure, good information helpful throughout the proses "

1st August 2017 | Mr H Jones

"I'd endorse Holdcroft Hyundai Cheshire Oaks because the service was excellent no pressure at all. Offered tea coffee ECT. Very pleasant staff and atmosphere. Great car "

1st August 2017 | Mr B Jacks-Robson

"I'd definitely recommend Holdcroft Hyundai Cheshire Oaks because Friendly non-pushy attitude."

18th July 2017 | Mr J Walsh

"Holdcroft Hyundai Cheshire Oaks were helpful because friendly and knowledgeable sales person. Only fault was incorrect tyre pressures. Will go to another dealer for services. "

18th July 2017 | Mr S

"I'd suggest Holdcroft Hyundai Cheshire Oaks to a friend because they know there cars."

10th July 2017 | Mr J Whalley

"The experience at Holdcroft Hyundai Cheshire Oaks was great because friendly and helpful salesman; reasonably priced car in good condition; work requested undertaken on car before collection"

10th July 2017 | Mr H

"I'd endorse Holdcroft Hyundai Cheshire Oaks because of the 'no pressure approach by friendly staff' and the quality of the cars."

7th July 2017 | Mrs D Jones

"Please note the reg number is DA17YPC. When I went to collect my car a customer had run into the car i was due to own. Luckily in about 1 hour I was given identical car model color etc. Good quick service all sorted."

4th July 2017 | Mr D Davies

"easy to deal with let you make your mind up without pushing you "

30th June 2017 | Mrs D Gibbon

"The staff at Holdcroft Hyundai Cheshire Oaks were good because the sales person chris was helpful, straight forward and felt the experience was personal."

28th June 2017 | Mr M Hewitt

"My experience at Holdcroft Hyundai Cheshire Oaks could have been better because I was sold the cosmetic insurance package with no terms and conditions but was told you can have unlimited claims but found out later that there is a call out charge and it was only 3 years cover not the full term of finance package. Also told that service was only every 20 thousand miles when in fact it's 2 years or 20,000 miles whichever is sooner. The car is has only done 26,650 miles but is 4 years old in October which means I will have to pay for a service and an mot in 3 months. Thought the dealership would have done this before they handed it over instead I am going to have to pay for a service and a mot for a car I have just purchased"

27th June 2017 | Mr B Daley

"My experience at Holdcroft Hyundai Cheshire Oaks was cracking because Hayley was great to deal with and we were very satisfied with the outcome. "

27th June 2017 | Mr M Newton

"I'd definitely recommend Holdcroft Hyundai Cheshire Oaks to friends and family because the salesperson was great however I have a few issues first there is no owners book only a service book & the alloy wheels were not cleaned properly & failed to notice that the valve caps were missing & still are I was not told about the 5 year warranty or AA 5 year cover nor have any paperwork about it "

26th June 2017 | Mr P Edwards

"Holdcroft Hyundai Cheshire Oaks staff were good because Ellick was really helpful and seemed like a genuine guy."

16th June 2017 | Mr T Lindsay

"I'd endorse Holdcroft Hyundai Cheshire Oaks because Hayley Peers was an excellent sales person. We liked the way we weren't pushed into anything. I have only rated the explanation of the finance available low as we made it clear to Hayley from the start that we would not be interested to take out any finance on the vehicle, so therefore there was no point in her going into detail reference this issue. We only collected the vehicle a few days ago but so far I am so pleased with it. The whole experience was very enjoyable and I would not hesitate to recommend Holdcroft to family and friends and from our experience I would recommend they ask for Hayley too. Many thanks"

13th June 2017 | Mrs D Maddock

"I'd recommend Holdcroft Hyundai Cheshire Oaks to a friend because they are very efficient.....but not too pushy!"

13th June 2017 | Mr M Skuse

"I'd suggest Holdcroft Hyundai Cheshire Oaks to a friend because they offer great value and service .Excellent value!"

12th June 2017 | Mr S B

"My experience at Holdcroft Hyundai Cheshire Oaks could have been better because ive just found out my car has been a rental car and that explains the chips and scratches in the back of the car which I did not notice my mistake for not sitting in the back!! But on a 1 year old car you don't expect to."

9th June 2017 | Mr M Joyner

"My experience at Holdcroft Hyundai Cheshire Oaks was cracking because there was no pressure selling and the salesman was polite and very friendly. "

9th June 2017 | Mrs H Payne

"The experience at Holdcroft Hyundai Cheshire Oaks was good because I was given great advice and service"

6th June 2017 | Miss M

"My experience at Holdcroft Hyundai Cheshire Oaks was cracking because Chris was very thorough and helpful without being pressurised excellent service"

29th May 2017 | Mrs M

"I'd recommend Holdcroft Hyundai Cheshire Oaks to anyone because had a great sales experience from Chris Walker and Jeff Borg."

22nd May 2017 | Mr A Earlam

"The experience at Holdcroft Hyundai Cheshire Oaks was good because they took into account what I wanted from a car, it was personal. The sales person Craig was very friendly :) "

16th May 2017 | Mr Burns

"I had a great experience at Holdcroft Hyundai Cheshire Oaks because the sales person Hayley was very personable and professional during all stages of the process. I have had some poor experiences with car sales people in the past, so it was refreshing to come across one that both polite and professional. When buying my next car, my first port of call with be Hyundai Cheshire Oaks. "

16th May 2017 | Mr I Turner

"Holdcroft Hyundai Cheshire Oaks were helpful because the salesperson was pleasant and knowledgeable.The showroom is very well set out and free to browse without any pressure to buy."

13th May 2017 | Mr F Proctor

"James at Holdcroft Cheshire Oaks was friendly, open, and worked really hard to get my new car to me within 2 days. I thought he was great. He was nice to my son, too, which went a long way. The fact that he had been driving the ex-demo vehicle which I bought was really helpful on the test drive, and at handover, and when I called back a few days later with questions. "

11th May 2017 | Dr L

"I was happy with the service at Holdcroft Hyundai Cheshire Oaks because we had a very friendly ,very helpful experience , with your sales executive Hayley Peers."

10th May 2017 | Mr J Ruygrok

"I was happy with the service at Holdcroft Hyundai Cheshire Oaks because, it was all carried out at a low key and I felt relaxed, also everything was explained, all the paper work was carried out with ease. Very Friendly Staff."

8th May 2017 | Mr W Laugeard

"I'd suggest Holdcroft Hyundai Cheshire Oaks to a friend because the exceptional service provided would inspire future business "

5th May 2017 | Mr P Conneely

"I would recommend Holdcroft Hyundai Cheshire Oaks to friends and family because kayleigh was our sales assistant and was warm and friendly. Service side let us down by not providing tools for the spare and dust caps were missing off the tyres, so had to go back."

4th May 2017 | Mrs V Belle

"The experience at Holdcroft Hyundai Cheshire Oaks was great because Ellick Peters, the salesman, was very helpful, formative and nothing was too much trouble. He made the whole experience of purchasing a car easy. "

4th May 2017 | Mrs S Andrews

"Holdcroft Hyundai Cheshire Oaks (Hayley Peers) was good because she was very helpful and didn't try to persuade or pressure me into buying the car (like some reps I've previously been too) . She found me cars and finances within my budget and allowed me several test drives. Following this purches my friend also visited the week after to buy an ix35 off you. Only down side was I was told the car would have been cleaned prior to collecting it but it hadn't there were sweet wrappers in glove box and sticky chocolate and juice in the rear cup holders and bits over the carpets. "

3rd May 2017 | Miss Z Roberts

"I'd endorse Holdcroft Hyundai Cheshire Oaks because they are very friendly without being pushy and that is the main reason I deal with them. The young lady Kayleigh who dealt with me couldn't have offered a better service, she was extremely helpful and went out of her way to explain everything. I would certainly recommend Holdcroft to friends."

2nd May 2017 | Mrs J Barr

"I would recommend Holdcroft Hyundai Cheshire Oaks to friends and family because the salesman was fab the place was clean I was treated very well from the start"

27th April 2017 | Mrs C Morris

"After poor customer service from VW with the previous car, our experience with Hyundai Cheshire Oaks has restored our faith with car dealerships. "

19th April 2017 | Mr Hale

"I was happy with the service at Holdcroft Hyundai Cheshire Oaks because of the excellent customer service and fast turn around "

18th April 2017 | Mrs K Washford

"I'd suggest Holdcroft Hyundai Cheshire Oaks to a friend because they were easy to deal with and the vehicle is fantastic. "

18th April 2017 | Mr J Porter

"The staff at Holdcroft Hyundai Cheshire Oaks were good because they were very friendly and helpful without being overbearing and pushy. They made the whole process very easy m."

18th April 2017 | Mrs S Moss

"I had a great experience at Holdcroft Hyundai Cheshire Oaks because it was an easy sale"

18th April 2017 | Mr R Meadows

"good experience with friendly non pushy salesman who gave me time to thik deal over before final decision."

11th April 2017 | Mr B Allason

"I would not recommend Holdcroft Hyundai Cheshire Oaks because I waited too long for my calls to be returned which was approx 3-4 hours. I called to find out if my money had been received for the car at 17.20 (I had been waiting all day to be called by the dealership but got no call) and was told I would get a call straight back, I go no call at all, the dealership closed at 19.00 and I waited until 10.30 the following morning. I called again to find out what was going on and again I was told I would get a call back, I waited over 2 1/2 hours this time for a call. We got no follow up call to ask how we are finding the car. The day after we got the car there was a loud squealing noise from the engine so I had to take the car back after the weekend for it to be looked at then that same day it was raining on my way home and had to return back again to have the wipers replaced as they were smearing and juddering across the screen. Also had to ask for the rear wiper to be replaced as this was smearing across the screen. Should these things not be picked up on before the car is sold to customers? The car stayed in for two days as it required extra parts that were not in stock. I was given a courtsey car and was please with the help from the service department guy. He helped me move the baby seat and the other things in my car to the courtsey car. Hopefully I won't be back with the car for a while now. Not a good experience buying a car from your dealership "

9th April 2017 | Miss H Mealor

"The experience at Holdcroft Hyundai Cheshire Oaks was good because I was made to feel like a valued customer. When the first car I choase became unavailable and even better choice of car was put up for offer."

8th April 2017 | Mrs G Carlton

"Unlike some other dealerships, I wasn't given the hard sales approach which for me is an instant turn off."

7th April 2017 | Mr R Whiteside

"My experience at Holdcroft Hyundai Cheshire Oaks was cracking because the whole experience was enjoyable without any pressure and James was very knowledgeable and honest with his answers to my questions. "

5th April 2017 | Mrs T Pickering

"I'd definitely recommend Holdcroft Hyundai Cheshire Oaks to friends and family because the purchase of the vehicle was very easy without any sales pressure. I was a real pleasure to deal with Craig for the purchase of my new vehicle. "

4th April 2017 | Mrs G N

"I'd recommend Holdcroft Hyundai Cheshire Oaks because great customer service; didn't feel under any pressure to buy or take out finance. James seemed to understand what my requirements were (& busget) & didn't try & push for something unrealistic. Felt like a person not a statistic. "

4th April 2017 | Mrs E Austin-Lea

"The staff at Holdcroft Hyundai Cheshire Oaks were good because we have now bought another car today so that is 3 in 4 months"

1st April 2017 | Mr D Taylor

"My experience at Holdcroft Hyundai Cheshire Oaks was positive because there was no pressure to buy. Helpful and friendly staff who took care of the part ex and new owner paperwork. My only negative comment would be that the car was not checked thoroughly enough for scratches and now I have the inconvenience of taking it back to have the scratches removed, albeit without quibble."

31st March 2017 | Mrs V Wilson

"Holdcroft Hyundai Cheshire Oaks were fantastic because everything was straightforward"

31st March 2017 | Mr B Beckensall

"I had a great experience at Holdcroft Hyundai Cheshire Oaks because the sales team were very friendly, helpful and not pushy in any way"

31st March 2017 | Mr P Dakin

Hyundai Cheshire Oaks

Hyundai	Cheshire Oaks
hyundai

This family owned business has steadily grown into what it is today, implementing new ideas along the way and fine tuning the traditional.

Like most family businesses, the Holdcroft Group developed from modest beginnings. In 1966, Terry Holdcroft opened the first business in Hanley, Stoke-on-Trent. It was, and still is, renowned for a warm, friendly and personal service, with an emphasis on customer satisfaction and outstanding value for money.

63 Vehicles

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94 of Hyundai Cheshire Oaks customers who bought a vehicle would recommend them to a friend