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These reviews were collected by JudgeService.com, an independant car dealer review website.
"I would not recommend Inchcape Volkswagen Manchester because your finance is sky high and your part exchange price is insulting"
"I'd suggest Inchcape Volkswagen Manchester to a friend because of the friendly service"
"Sales man was a decent bloke it seems"
"The staff at Inchcape Volkswagen Manchester were good because they took on board my requirements and situation and adjusted the deal/plans to suit me as much as possible. I didn't feel pressured into buying and they spent plenty of time with me. "
"I would not recommend Inchcape Volkswagen Manchester because very poor customer service from all inchcape Vw dealers dealt with this one Bolton and Oldham and all rubbish customer service "
"My experience at Inchcape Volkswagen Manchester was positive because I was happy with the service and the purchase of the car"
"I'd recommend Inchcape Volkswagen Manchester to a friend because I found the salesperson very helpful "
"I had a great experience at Inchcape Volkswagen Manchester because friendly knowledgeable staff who listen to what you want rather than trying to sell you what they want to sell."
"The experience at Inchcape Volkswagen Manchester was great because I was made to feel very welcome, not nervous as I thought I would have been. Everyone really friendly, polite and professional"
"The experience at Inchcape Volkswagen Manchester was good because I was looked after from beginning to end and was never forced or pressured into a sale"
"Inchcape Volkswagen Manchester were really helpful and I'd recommend them because from the moment of entering the showroom received a lovely, warm welcome! Viewed suitable cars, and met Rick, who was so helpful and pleasant. Subsequently purchased a new VW Polo after being offered various terms of payment, plus free VW insurance. Rick made my purchase and visit an excellent experience! "
"My experience at Inchcape Volkswagen Manchester was memorable because Terence Lee provided my daughter the experience she had hoped from when buying her first car. Terence stayed beyond his work hours (8 pm) to ensure everything was covered. Please thank Terence for his professionalism Paul singleton (father)"
"Inchcape Volkswagen Manchester staff were good because they care and their honest and cant do enough for you"
"Im happy with your manchester branch. Your stockport branch is extremely poor. I had two free services when i bought my car. After the first one my car came back dirtier than when it went in. On the second free service i specifically requested for my car not to be valeted after the poor job the first time. My car came back washed but with a scratch on the bonnet. This scratch wasnt noted on the form when it went in so VW agreed to touch this up however id of been better off colouring the scratch in with a marker. Six months later i took my car to be serviced at a none VW garage it turned out that the filter couldnt have been changed on the last service due to the extremely poor condition this was in. As a result i will not be reccomending your garage to anybody i know if anything i will be telling them about the incompetance of the stockport branch. Manchester however were helpful when i bought my car and i cant fault the gentleman that initially sold me the car. Just your stockport service team thats poor "
"Inchcape Volkswagen Manchester staff Need to be on the ball more I waited for around 40 mins to give my car in for a service, they didn't know I was waiting there. Person who was dealing with was in a meeting apparently but came to me after 40 mins from a random desk which he was sat on no meeting going on but just two collegues talking. Not happy at all, paying for a service and not even being told what they've done. I requested for someone to see me so I could find another car or part exchange it for one. No one said anything about it I was given a courtesy car. Requested and automatic but given a manuel. Very disappointed. "
"Inchcape Volkswagen Manchester were helpful because Richard was very helpful and friendly. He was very reassuring and secured a good deal for us. He went out of his way to ease nerves on what was a first purchase by a new driver. "
"I would recommend Inchcape Volkswagen Manchester to friends and family because the standard of service delivered was exceptional. From the moment I was greeted by the smiling reception staff to leaving at the end of my enquirer, I felt like the most important customer ever. Well done."
"I would not recommend Inchcape Volkswagen Manchester because very slow to respond, by far the lowest trade in value offered compared to other VW dealers in the North West. "
"I would not recommend Inchcape Volkswagen Manchester because the customer service was poor, ie: unable to provide history for the vehicle I was looking at an length of time taken to disucss finance agreements with the manager. The salesperson was unable to share either of these with me and went to consult the manager, this took over 1 hour. I requested the background of the vehicle however was advised they did not have it and someone else would need to check, the only details provided were that the vehicle was a previous PCP. The building was very cold, no heating, however tea and coffee were provided. "
"Inchcape Volkswagen Manchester were helpful because of the friendly and helpful staff."
"I'd recommend Inchcape Volkswagen Manchester to a friend, staff are really friendly, patient and helpful. Everything explained clearly and in depth. Found me the best deal and was extremely honest."
"Inchcape Volkswagen Manchester were excellent - great customer service from Kyle"
"I would not recommend Inchcape Volkswagen Manchester because They did not put the correct mileage on the advert!"
"I was pleased with Inchcape Volkswagen Manchester and would recommend them because Ali made us feel at ease. He wasn't pushy and allowed us to view the car by ourselves . A good experience all around"
"I would not recommend Inchcape Volkswagen Manchester because they don't value their customera. "