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These reviews were collected by JudgeService.com, an independant car dealer review website.
"Farnell Jaguar Leeds were fantastic because they are very professional."
"Farnell Jaguar Leeds were helpful because they sorted me out with the car i needed"
"The experience at Farnell Jaguar Leeds was great because - pleasant experience- very well looked after by John Evans- nothing was too much trouble for him"
"I'd recommend Farnell Jaguar Leeds to a friend because their choice of vehicles is first class. I purchased this vehicle remotely over Internet / telephone with Daniel Seabourne and when it was delivered to my door by Keith I was delighted, it was just as promised. I could not fault Farnell Jaguar for the quality and presentation of my vehicle. The staff were excellent, always putting my needs first. Thank you. "
"I'd definitely recommend Farnell Jaguar Leeds to friends and family because state of the art dealership with friendly professional staff"
"Farnell Jaguar Leeds were great because they provide a professional and friendly service. "
"I'd definitely recommend Farnell Jaguar Leeds because the quality and professional level and knowledge of your staff."
"The staff at Farnell Jaguar Leeds were good because they realy try to help."
"I'd definitely recommend Farnell Jaguar Leeds because albeit we are having problems with the car we purchased the overall experience & service we received from Dan Seabourne (even though it was only his 2nd week) was second to none."
"Farnell Jaguar Leeds were great because of the attention to detail, Sarah the salespersons help and the lovely food & drink in the café whist perusing cars !"
"Jaguar XF less than 20000 miles under £25k. Would rather not have black or blue. Customer is struggling to access the used car page on the website. Car that the customer test drove was lovely however no rear camera. "
"First class service from start of talks to purchase and delivery"
"Farnell Jaguar Leeds were helpful because no problems"
"My experience at Farnell Jaguar Leeds was cracking because friendly accommodating staff that explained everything and nothing was too much trouble. Thanks again Dan, Michael and Keith."
"Farnell Jaguar Leeds staff were good because they were extremely patient in waiting for me to resolve an issue with my car and did not apply undue pressure for the sale. Kieron was very courteous and even drove all the way to South Wales from Leeds and had enough energy left to explain all the paperwork and process in detail "
"I'd suggest Farnell Jaguar Leeds to a friend because we really liked Andrew Turnbull he was very informative, pleasant and Andrew and the other members of staff we met made us very welcome"
"Nothing - the customer went to the dealership as he had a service done there - he was looking to change his car as it is on lease but it will be being changed in the next 3 months as he has reached his mileage limit - he currently has a range rover evoque "
"I was pleased with Farnell Jaguar Leeds and would recommend them because the patience and knowledge of the sales person Ben Thompson who I fell explained very patiently and clearly all my buying options and as a result I was finally very satisfied with my chosen vehicle and buying option"
"the customer has made an online enquiry but has not had anything back from the dealership and he is actively looking to buy the Jaguar F-Pace and would like a call from the dealership ASAP "
"I was pleased with Farnell Jaguar Leeds and would recommend them because from walking in the door your made to feel welcome - nice large dealership - a relaxing place to be - drinks and food offered while you discuss your requirements- the team make you welcome - unlike local dealerships where there is simply a coffee machine - lots of cars on site and they treat you like one of their own - "
"I had a great experience at Farnell Jaguar Leeds because we were treated with respect and with courtesy. The experience when we picked the car up was very special. The bay and the unveiling made it a memorable experience and was a great introduction to Jaguar particularly as it was a used car we bought. Excellent Regards Ian "
"Farnell Jaguar Leeds staff were good because they were clear and welocoming when I arrived at the site to pickup my car"
"Farnell Jaguar Leeds were great because the whole buying experience was a joy. I have purchased over 10 Jaguars from many different dealers. Farnell Jaguar Leeds now top my list of Jaguar dealers. Best ever. A special thankyou to Kieron O'Brien and Keith Nairn. What a team!"
"Farnell Jaguar Leeds were great because no pushy sales people and a helpful team."
"Nothing - the customer went to the dealership and looked at the cars and deals available - he has since bought a bmw x5 and is happy - he went to BMW as they offered a better deal "
"Nothing - the customer is making initial enquiry's on a few different cars and he had a drive in the jaguar XKR at the weekend that he will be thinking about viewing - he was happy with the customer service at the dealership"
"Nothing - the customer went to the dealership and was happy with the service - she went to BMW as she already had an X5 and decided to stick with what she had"
"Nothing - the customer went to the dealership because of a previous purchase - they had a good experience but have bought a BMW 5 series as they have had BMW's in the past - they are happy with the car"
"Nothing - initial enquiry on the jaguar I-Pace "
"Nothing - the customer called the dealership as an initial enquiry - he liked the vw tiguan and has decided to purchase that. He was happy with the customer service"
"the customer went to the dealership after calling the dealership in feb - it took 3 weeks for the dealership to come back to him - then they could not find the car that he wanted - he would not recommend because the salesman never got back to him "
"Nothing - the customer took his car to the dealership for a service , he was happy with the service he received and would recommend the dealership "
" nothing - the customer called the dealership to enquire about a price on the jaguar XF - the dealership in Huddersfield offered a better deal - he will be looking too change his car in 2019 now and will be looking into the electric car "
"Nothing - the customer went to the dealership to look at the f-type s 3 ltr - he currently has a discovery 5 on order but is considering cancelling the order as he was so impressed with the dealership - he is currently getting his finances sorted and will be returning to the dealership. A very impressed customer "
"My experience at Farnell Jaguar Leeds was positive because the salesman was very personable and not too pushy. The hospitality whilst waiting was great too. Farnell Leeds definitely know how to treat their customers."
"I was happy with the service at Farnell Jaguar Leeds because I felt my custom mattered."
"Farnell Jaguar Leeds were fantastic because they made the whole experience of buying my car special , we travelled from Hertfordshire to pickup the car and it was so worth it the showroom is huge and full of all the models presented perfectly , then came the hand over of our car which was parked in a individual studio and was unveiled by Kevin who went on to take pictures of us with our car, the car was then taken outside where Kevin explained everything we needed to know about our car , it helps when buying a car to deal with someone as experienced as Kevin and the nicest car salesman I have had the pleasure of dealing with. We were even given drinks and cakes for our journey home. Thanks Kevin . "
"Farnell Jaguar Leeds were great because ..Primarily i was made to feel welcomed and relaxed, which allowed me to concentrarte on the deal.Sarah, who initially dealt with me was informative and obliging and at no time did i feel under pressure or rushed. it was refreshing to get the impression when buying a car that the sales person actually had my requirements as a priority. "
"Farnell Jaguar Leeds were helpful because they were very responsive to my requests for information. "
"My experience at Farnell Jaguar Leeds was cracking because Kevin was great, friendly, knowledgeable and professional and I apologise for not returning his calls but still deciding what to do and run off my feet. Kind regards. Tim Morgan"
"I would recommend Farnell Jaguar Leeds to friends and family because the sale person listened to my requirements and suggested the best car for me. The whole experience was enjoyable."
"I was pleased with Farnell Jaguar Leeds and would recommend them because I have dealt with Farnell Land Rover previously and found the service to be excellent, as Jaguar are now under the same roof it would seem to be a natural progression to deal with them."
"I was pleased with Farnell Jaguar Leeds and would recommend them because the service is exceptional and they treat you a special people and not just a number"
"I'd recommend Farnell Jaguar Leeds to a friend because first class service"
"Farnell Jaguar Leeds were helpful because friendly staff, and no isues. Car was fantastic"
"The sales service was second to none"
"I'd recommend Farnell Jaguar Leeds because THE VEHICLES Are Of quality"
"The experience at Farnell Jaguar Leeds was good because the staff were very helpful "
"Initial enquiry - the customer was looking for the jaguar f-type on the mobility scheme - the dealership is not offering it at the moment - he is not happy with the outcome -"
"customer called the dealership after finding a jaguar XF at Hatfield - they were honest and could not beat the deal offered - he would recommend "
"Farnell Jaguar Leeds clearly sets a terrific standard of client care. The whole process of buying a car is made seamless. Sales team were brilliant. Everything happened exactly as promised."
"nothing - the customer bought a car from stanley and he bought the jaguar XF - he was happy with his experience with the dealership"
"Nothing - the customer is making initial enquirys about the f-type - he is going to get prices from other dealerships "
"they could not find the keys for the car- the customer waited half an hour - they have not returned the reservation fee to the customer - he would like this returned"
"the customer went to the dealership as she was in Leeds - she was looking at changing the car but the APR was higher on a second class model than a new Mercedes car - she bought the Mercedes "
"It seemed to be a compromise at the dealership but the customer did not want to compromise. the customer went to the dealership after seeing cars on autotrader - they did not have quite what he wanted and he bought from ha fox in Southampton - he bought the Jaguar XF"
"Nothing - the customer went to the dealership to look at a car that he had seen on evans halshaw - he willingly returned to the dealership after he had had a unpleasant experience at the dealership last time - the customer went to the dealership to look at a car and put a £500 deposit down on the car, he then changed his mind on the car and is still waiting for his deposit back, when he contacted the dealership he was told by the salesman that he was not getting his money back - he would like to hear from the dealership regarding this matter - He currently has a Jaguar XJ that he will be looking to change in the near future."
"the customer called the dealership to ask for a part exchange price - he is still making initial enquiry's across a range of vehicles - he would not recommend the dealership as he has not had enough dealings with him."
"nothing - the customer went to the dealership to look at the jaguar f-pace - he was having a service done on his car at the time - he is very impressed with the new showroom and the dealership - he is still thinking about changing his car "
"Farnell Jaguar Leeds were helpful because the staff were very helpful and listened to what my needs were"
"My experience at Farnell Jaguar Leeds was cracking because it was professional and courteous "
"customer is actively looking for the jaguar F-pace prestige or R Sport, black, leather interior, tow bar, space saver spare, Automatic, diesel, 2ltr he will be part exchanging a land rover freelander - looking for around £7,000 for his but also looking for a very good deal on the new car"
"Nothing - looking for a lease deal on the Jaguar F-pace and waiting for Ben to come back to him - excellent dealership, people and service "
"Initial enquiry on the jaguar F-Pace R Sport all wheel drive - black - interior black or red - no budget as such but he is looking for a good deal"
"Nothing - customer interested in the discovery 5 - it was a jaguar salesman that dealt with him at the dealership - very happy but will wait for the new registration now "
"it would be easier if the prices of the cars were online - he has bought a Mercedes because of the pricing on the f-type "
"Nothing - initial enquiry on the XF - looking to buy in the next 6months / 1year "
"Nothing - the customer was making initial enquiry's - she preferred the land rover "
"Nothing - initial enquirys - price changed his mind - waiting for his ford s-max to arrive "
"initial enquiry on the Jaguar F-type - dealership organising a test drive - customer happy so far "
"initial enquiry's on the XF Prestiege & XFR Sport - current car under finance and he is awaiting the pcp details "
"customer went tot he dealership - wanted to test drive the F-Pace but the car was unavailable - he was then horrified to be offered an ex-demo that had been sold to test drive by the salesman. He would not recommend the dealership because of this one statement. "
"Nothing - initial enquiry online about the I-Pace - Considering an F-Pace before then but still making enquiry's "
"I'd endorse Farnell Jaguar Leeds because the whole experience was just perfect"
"Farnell Jaguar Leeds staff were good because Sarah and Rob provide a high level of customer service and we have bought 6 vehicles from them before. Good attention to detail and personal service. I wouldn't buy from anyone else. Sarah is a star. They cannot do enough for you and I trust them to provide me with a quality car I can afford. I could sing their praises all day"
"the dealership was great, the salesperson was great, the third party reception system is useless!! They had no branch knowledge whatsoever - completely bad experience utilising the phones."
"you sold the car before I got through to you but your follow up was good."
"Honestly thought you were better than other dealerships by a mile - there was just not enough room in one of them for me (6'5") and other didn't have enough standard specs. Kevin was really good."
"just registering interest if you had it out I would buy it!!"
"The overall experience was excellent and we love the car! We were looked after extremely well by Ben Thompson, thank you!"
"Nothing - the customer felt that the salesman was uninterested and the deal was nonnegotiable. "
"nothing - the customer went to the dealership after making an appointment she was left standing on the forecourt waiting for the salesman who had double booked. They could not find the car keys for the one that they were enquiring about, they went on a test drive in a car that was similar but the salesman came on the test drive with the customer which she found odd. She felt that her experience at the dealership has put her off spending money there, she is currently enquiring with sturgess in Leicester."
"Nothing - initial enquiry of the F-Pace. He will be bringing his brother to the dealership when he is back from holiday. He was pleased with the customer service at the dealership and would recommend."
"the customer went to the dealership and was looking to buy the Jaguar F-Pace. He wanted to test drive the car and had told the salesman that he would not write out the check until he had had a test drive. He was waiting for the salesman to come back to him which he did not until 5 months later. He has now bought a land rover and would not recommend the dealership after this experience"
"Nothing - the customer went to the dealership to look at the land rover evoque his wife liked the car but he was not willing to pay more money for what he felt was a more basic car."
"the customer called the dealership as he was interested in the XE he was looking at the cars that online that were already sold, the customer was looking to do a deal by the end of the month but it seemed that the dealership was uninterested."
"do not insult the customer by over pricing the cars. the customer went to the dealership to look at the f-pace but he thinks that the cars are over priced."
"the customer is looking for the Jaguar F-type 3ltr, he is still waiting for the dealership to come back to him. He feels like he has had a long wait."
"the cars need to be valeted properly before customers come to view as the car that they were looking at was dirty. They did not buy the car and are now looking for a BMW X5"
"Nothing - the customer went to the dealership to look at the Jaguar F-pace he liked the car but did not like the salesman, he felt he was pushy and spoke to fast. He went to farnells in bradford and bought the car as he felt the customer service was better"
"Nothing - the customer went to the dealership to look at the new premises, he is interested in the jaguar F-Pace but the waiting list for the car is long."
"Nothing - the customer went to the dealership to see tom and she was looking to upgrade her car to the Jaguar F-Pace the dealership said she needed the settlement figure and she is still waiting for him to get back to her now."
"they have to improve the aftersales service, the customer bought the jaguar XJ but there was a fault and the dealership needed to change the car like for like. He now has a BMW and is happy. "
"Nothing - pricing was too high so he has leased. he thinks that the new showroom is lovely but the dealership was not very helpful when he said he was going to lease and not buy."
"Nothing - the customer was making initial enquiry's about the jaguar XF, they did not have the car he was looking for at the dealership. he is still looking to purchase."