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100 reviews of Kia Belfast

These reviews were collected by JudgeService.com, an independant car dealer review website.

100

Reviews of Kia Belfast

91

Overall satisfaction

94

Would recommend

"Charles Hurst Belfast Kia were really helpful and I'd recommend them because of my own extremely positive experience. Having decided to import a used car from the UK , aided by the £/€ exchange rate I researched both England & NI options and am delighted to have chosen Charles Hurst in Belfast. Salesperson William Crawford was a pleasure to deal with, was totally honest with me on a slight issue on the Kia 7 years warranty and was very familiar with the ROI VRT processes. The Charles H presence in Dublin was an added assurance. Upon collecting the car I spotted that the Charles H assist sticker had both NI & ROI contact numbers on there. A while after collecting the car I was sent an e mail with an embedded personalised video link from William which I felt was a great touch. All in all - an excellent experience!!"

25th July 2017 | Mr Richard Brennan

"The experience at Charles Hurst Belfast Kia was fantastic because everything was done quickly and efficiently from question to test drive to ordering the new car "

22nd July 2017 | Mr S

"I was happy with the seprvice at Charles Hurst Belfast Kia because prompt reply and accurate info"

21st July 2017 | Mr joe White

"I was happy with the service at Charles Hurst Belfast Kia because everyone was very friendly and helpful and I will be back when my car needs upgrading"

19th July 2017 | Mrs Dee Harmon

"The experience at Charles Hurst Belfast Kia was fantastic because friendly and efficient way the sales person dealt was myself and my wife."

11th July 2017 | Mr G

"Professional and helpful service."

10th July 2017 | Miss R

"I'd definitely recommend Charles Hurst Belfast Kia to friends and family because the salesperson Peter Raine was attentive and professional at all times. Follow up staff explaining a service package was excellent. Gap insurance and damage insurance although not taken was fully explained. I dd not require finance which also was explained as I paid cash with trade in, I would thoroughly recommend Charles Hurst Kia very pleasant experience."

8th July 2017 | Mr Brendan Ohare

"The experience at Charles Hurst Belfast Kia was great because you can be sure the cars are true and if anything goes wrong it will be sorted"

6th July 2017 | Mr John Jamison

"The experience at Charles Hurst Belfast Kia was fantastic because I purchased a motor that meets with what I wanted "

7th June 2017 | Mr Paul Butler

"I'd definitely recommend Charles Hurst Belfast Kia because the staff are friendly, efficient and go above and beyond the duty of care to ensure a smooth process is endured. William took all the hassle I had experienced previously with a different dealer and I would definitely consider returning to this garage."

6th June 2017 | Miss Margaret Murphy

"Charles Hurst Belfast Kia staff were good because they explained all offers etc and very pleasant to deal with."

2nd June 2017 | Mrs Margaret Rooney

"I would not recommend Charles Hurst Belfast Kia because they r not very customer oriented "

30th May 2017 | Mrs Rachele Sproston

"I'd recommend Charles Hurst Belfast Kia to anyone because they were very nice on arrival but so are most car dealerships "

18th May 2017 | Mrs Name: Fyfe

"The experience at Charles Hurst Belfast Kia was fantastic because peter (salesman ) was extremely helpful, very patient with my indecision and although on this occasion I didn't make a purchase it is definitely something I will consider in future "

12th May 2017 | Mrs Libby Blackey

"My experience at Charles Hurst Belfast Kia was cracking because of the friendliness and helpfulness of our sales person"

8th May 2017 | Mr Watson

"I would recommend Charles Hurst Belfast Kia to friends and family because they have very professional and courteous service (Salesman - Peter Raine...excellent!)"

8th May 2017 | Mr Christopher Carus

"Charles Hurst Belfast Kia were fantastic because from the moment I walked in they didn't come across really pushy like other car dealerships I had visited. They let me browse around the cars and gave me time to discuss different models and options with my father. Johnathan was very nice and was very patient I told him what I was looking for and he found it! I definitely had a far better experience at kia."

8th May 2017 | Mrs Carla Evans

"I had a great experience at Charles Hurst Belfast Kia because The sales person was very friendly, obliging, and understood my needs from the outset. Moreso, my personal financial situation was appreciated and well considered and respected in view of final settlement of the purchase of the car. Thankyou."

4th May 2017 | Mr Paul Gallagher

"I'd definitely recommend Charles Hurst Belfast Kia because the staff are very knowledgeable understanding and excellent manner in dealing with customer queries."

26th April 2017 | Mr Brian Nixon

"I would recommend them if someone was wanting a Kia car."

18th April 2017 | Mrs Moia Aiken

"I'd recommend Charles Hurst Belfast Kia because Of the way they deal with me as a first time customer friendly and effiecant"

24th March 2017 | Mr Stephen Ferguson

"Charles Hurst Belfast Kia were helpful because I felt very comfortable in dealing with a reputable company and my dealings with William Crawford were excellent he advised me on all aspects of the Kia Rio and the whole transaction went very smoothly."

16th March 2017 | Ms Ramona Guest

"I'd endorse Charles Hurst Belfast Kia because there was no faffing around! I knew what I wanted and the salesman was more than accommodating. Every effort was made to make me welcome and my car needs were very important. I couldn't recommend Charles Hurst Belfast highly enough! Very professional service. "

15th March 2017 | Mrs Anne M

"The experience at Charles Hurst Belfast Kia was good because I was dealing with real professionals who know their business."

15th March 2017 | Mr Alan Keddie

"My experience at Charles Hurst Belfast Kia was memorable because the agent was well informed and provided clear advice and tried to provide a suitable deal."

8th March 2017 | Mr Bryson

"The staff at Charles Hurst Belfast Kia were good because they responded immediately to my email enquiry and sent me an informative video of the car I was interested in. William was very good, he met me the following day at my convenience and showed me the car. He was very pleasant to deal with, well informed and thorough. I was very happy with the service I received at Kia Belfast"

7th March 2017 | Ms EmerLast N

"I was pleased with Charles Hurst Belfast Kia and would recommend them because Jim was outstanding he gave great service and couldn't do enough ..... Charles hurst is lucky to have him . "

6th March 2017 | Mrs Charmaine Wilson

"My experience at Charles Hurst Belfast Kia was positive because the guy Peter made it very a simple and enjoyable experience and also the great price of the car also helped "

3rd March 2017 | Mrs Judith Logan

"I'd endorse Charles Hurst Belfast Kia because it was straight forward and fast. "

3rd March 2017 | Mrs Elaine Bellingham

"Charles Hurst Belfast Kia were great because The salesman William is a really nice man"

1st March 2017 | Mr Geoffrey Doyle

"Charles Hurst Belfast Kia were great because they were very patient with me as I had never bought a new car and had a lot of questions. "

28th February 2017 | Mrs Arlene White

"I'd suggest Charles Hurst Belfast Kia to a friend because I feel you should give them a chance to get the car you want at the right price."

26th February 2017 | Mrs Lesley Johnston

"Charles Hurst Belfast Kia were helpful because very efficient "

24th February 2017 | Mrs W

"I would not recommend Charles Hurst Belfast Kia because still have not spoken to salesperson even thoughI have phoned and left a message with reception"

13th February 2017 | Mr mooney

"Charles Hurst Belfast Kia were great because the staff were friendly and knowledgable, they answered all the questions I had. I did not at any time feel pressured to make a purchase which would actually encourage me to buy from them."

13th February 2017 | Mr Phillip McCartney

"I'd recommend Charles Hurst Belfast Kia to a friend because we were made to feel like royalty from arrival. "

13th February 2017 | Mrs T

"The experience at Charles Hurst Belfast Kia was great because the staff very very friendly and explained the whole finance process very simply. The car was very clean and the handover was very smooth."

13th February 2017 | Mrs Kaye Coyle

"Charles Hurst Belfast Kia were helpful because staff very pleasant and helpful "

10th February 2017 | Mr robert blevins

"I'd definitely recommend Charles Hurst Belfast Kia to friends and family because they were friendly and tried to help me get the deal I wanted"

10th February 2017 | Mr Gribben

"Charles Hurst Belfast Kia were great because their sales staff were friendly and knowledgeable "

10th February 2017 | Mrs B

"Charles Hurst Belfast Kia were fantastic because they took the hassle out of buying a car. Everything explained in simple terms. Staff professional"

7th February 2017 | Ms Jean M

"I'd definitely recommend Charles Hurst Belfast Kia because . It was a very efficient sails person we delt with and we were completely satisfied with our experience. We love our new Sportage ! "

7th February 2017 | Mrs Gail Burgess

"My experience at Charles Hurst Belfast Kia was cracking because the sales man peter Raine was a very nice man and had time for you and keeps me up to date"

7th February 2017 | Mr Michael Craig

"Charles Hurst Belfast Kia were great because they were very efficient. Phoned me as promised when car matching what I was looking for came in . Salesman very pleasant and helpful "

6th February 2017 | Mrs Bridget Milligan

"The experience at Charles Hurst Belfast Kia was fantastic because you could have not have met a nicer, friendly, helpful, and professional guy, william crawford, total gentleman, and as for the video link showimg my new car, excellent and sold it to me, will definately be back to charles hurst again."

6th February 2017 | Mrs Tracy Byrne

"I'd endorse Charles Hurst Belfast Kia because they go the extra mile to ensure that customers are very satisfied the deal offered and agreed"

6th February 2017 | Mrs Finola Beattie

"I'd definitely recommend Charles Hurst Belfast Kia because every part of the sale was very efficient and easy to deal with. I dealt with William Crawford (sales) and Adrian (service dept) The after sales at Kia is also very good. When I need a car serviced it is collected at my home and delivered back to me when the job is complete."

4th February 2017 | Mr Ken Millar

"I'd definitely recommend Charles Hurst Belfast Kia to friends and family because the service I received was fantastic at all times not to mention the beautiful car I purchased."

3rd February 2017 | Ms SHARON GOUGH

"I would not recommend Charles Hurst Belfast Kia because we were treated unprofessionally."

31st January 2017 | Mr McCullagh

"The experience at Charles Hurst Belfast Kia was fantastic because of the friendly and professional service"

30th January 2017 | Mr Sutherland D

"As I have bought a van from Charles Hurst previously I know the after service is very good. I also feel I received a good deal on a very nice car."

27th January 2017 | Mr M

"The experience at Charles Hurst Belfast Kia was fantastic because our sales rep Jonny was very good at answering all questions and at no point did we feel under pressure to biy"

26th January 2017 | Mr Joel Lawson

"The experience at Charles Hurst Belfast Kia was good because salesman was helpful friendly and efficient."

24th January 2017 | Mrs Jackson

"Charles Hurst Belfast Kia were great because their response and way of dealing is very professional. "

17th January 2017 | Mr Lijo Joseph

"The experience at Charles Hurst Belfast Kia was great because William was prompt and efficient in dealing with my enquiry. Also the video he sent me was wonderful. I still intend to buy a car from Charles Hurst, I have already recommended them to others.Excellent !!!!"

13th January 2017 | Ms SHARON GOUGH

"very helpful, straight talking and easy to talk to "

6th January 2017 | Mr James Redmond

"I'd recommend Charles Hurst Belfast Kia to anyone because salesperson was friendly, helpful , efficient and knew about the cars ."

4th January 2017 | Mrs L

"I'd endorse Charles Hurst Belfast Kia because they were very professional"

3rd January 2017 | Mrs Linda Lyness

"My experience at Charles Hurst Belfast Kia could have been better because on collection of the vehicle i was handed only 1 key by a different sales assistant, (I contacted the previous owner and she said she lost the second key).This was never pointed out to me. The front bumper has been painted a different shade, but noticeable. On driving the car home on the motorway and lifting my hands off the steering wheel the car gently moved towards the right hand lane. Is this the new kia experience?"

26th December 2016 | Mr PETER BRADLEY

"Charles Hurst Belfast Kia were great because they offer more deals "

21st December 2016 | Mr Gerard Gallagher

"I'd definitely recommend Charles Hurst Belfast Kia because I had a good experience and they had a good selection of vehicles"

20th December 2016 | Mr James McAlinden

"I'd recommend Charles Hurst Belfast Kia to anyone because The staff member Johnathan was very helpful and took the time to ensure my wife and I were well informed regarding the vehicle we were looking for. He explained all my options with the different models and the new models coming on line in 2017."

20th December 2016 | Mr John Kane

"Charles Hurst Belfast Kia were great"

8th December 2016 | Miss Catherine B

"The experience at Charles Hurst Belfast Kia was good because of the straightforward approach to the transaction. The whole thing was quick and the car was ready, in perfect order when promised. "

5th December 2016 | Mr Stephen Hendry

"My experience at Charles Hurst Belfast Kia was cracking because I felt very relaxed and put under no pressure to buy the vehicle or any other packages which in return made me happier to deal with you."

5th December 2016 | Mr Marc Mulholland

"Charles Hurst Belfast Kia staff were good because of a quality product and friendly knowledgable salesperson"

3rd December 2016 | Mr Vincent Shiel

"I'd recommend Charles Hurst Belfast Kia to anyone because they are very helpful and explain all options clearly. "

25th November 2016 | Mr William Kelly

"Charles Hurst Belfast Kia were fantastic because the customer service was excellent!"

16th November 2016 | Mrs Lana Joy

"I'd endorse Charles Hurst Belfast Kia because from the first minute I got the I was made feel welcome and felt that it was my choice to buy my vehicle. I did not feel at any time pressured in to any of my decisions like I have with other dealers in the past. "Thank you Charles Hurst"!!!."

15th November 2016 | Mr William Lowe

"Charles Hurst Belfast Kia was a breath of fresh air because they offer a far more genuinely friendly service than our local Kia dealership ,and are far more in-depth in their knowledge of the Kia range of vehicles ."

14th November 2016 | Mrs Megan West

"Charles Hurst Belfast Kia staff were good because they were helpful, professional and friendly."

8th November 2016 | Mrs Katarzyna Kowalska

"The experience at Charles Hurst Belfast Kia was fantastic because jim told ya like it was no gimmics just true facts"

25th October 2016 | Mrs Erica Sloan

"Charles Hurst Belfast Kia staff were good because Jim Reilly went over and above to give us a great deal, in the past I have found the service staff to be helpful and the receptionist really friendly."

20th October 2016 | Mrs Lynn Mccullough

"I was pleased with Charles Hurst Belfast Kia and would recommend them because I have now bought my last three cars from Kia and keep returning as the level of customer service is second to none. Michael and Adrian in the service department are so knowledgeable and helpful to deal with. The Kia 7 year warranty is hard to beat and I find that the cars are well made and reliable. I was sold my Sportage by Peter Raine recently and he was very professional and helpful. I am delighted with my car and will definitely buy another Kia in the future and recommend Charles Hurst Kia to family and friends."

14th October 2016 | Miss Dianne Crawford

"Jim Reilly dealt with my enquiry and from the outset, I found his approach to be absolutely faultless - friendly communication and service - my husband and myself were in agreement that his professional, yet friendly manner most certainly influenced our decision to buy our new Kia Rio. We hope that we next decide to purchase a car, that Jim will still be there to assist us. Thank you Jim, from Lynn and Joe McCullough. I had a great experience at Charles Hurst Belfast Kia because Jim Reilly went over and beyond to ensure that we got a great deal - very happy customers - hope that Jim will sell us our next car! Also, in the past the service department have been extremely friendly and helpful and the girl on reception, dont know her name, but she has long dark hair - was lovely to deal with - my husband and I are total Charles Hursts fans - thank you"

13th October 2016 | Mrs Lynn Mccullough

"My experience at Charles Hurst Belfast Kia was positive because I received an all round super service. Great Boucher Road Belfast Team. Thank-you, Angela "

6th October 2016 | Ms D

"I'd definitely recommend Charles Hurst Belfast Kia because they were extremely helpful and friendly and went out of their way to be helpful."

3rd October 2016 | Miss Rita Bentley

"I had a great experience at Charles Hurst Belfast Kia because of friendly sales people, clear description of options and prices. I didn't feel pressured."

28th September 2016 | Mrs Sandra McFadden

"The staff at Charles Hurst Belfast Kia were good because of their approach and knowledge. There were friendly and helpful without being intrusive. Overall, it was a pleasant experience."

20th September 2016 | Mr Peter Marshall

"I'd suggest Charles Hurst Belfast Kia to a friend because my husband has had experience with them before and he is very pleased with his dealings. I found the salesman very friendly but very informative and the whole experience was positive. I look forward to a long and fruitful relationship with Kia."

20th September 2016 | Mrs Elizabeth Gault

"I was happy with the service at Charles Hurst Belfast Kia because they've always been friendly, helpful and very honest. "

20th September 2016 | Mrs Karen Shaw

"I was happy with the service at Charles Hurst Belfast Kia because there were friendly, I felt welcomed they were not overwhelming and they explained everything really well"

1st September 2016 | Mr Marco Geron

"The experience at Charles Hurst Belfast Kia was good because all the staff I came into contact with were friendly, down to earth individuals, very professional in their approach to every aspect of the sale. The aftersales dealings have also lived up to their promise, very pleased all round."

27th August 2016 | Miss B

"Charles Hurst Belfast Kia were fantastic because overall they could not of done more for me. They made everything so easy and could not thank them enough"

10th August 2016 | Miss Caroline Walker

"Charles Hurst Belfast Kia were great because All Was Perfect"

3rd August 2016 | Mr Janusz Pszeniczny

"After two visits (3 in fact as I called in briefly again a 3rd time yesterday lunchtime to have another brief look at the inside of a Sportage) and the staff could not be more friendly and professional. But prices to change and are miles away unfortunately."

2nd August 2016 | Mr K

"I had a great experience at Charles Hurst Belfast Kia because Peter Rained was really helpful and came and collected me the following day to get my car."

14th July 2016 | Mrs Rosaleen Paxton

"I'd recommend Charles Hurst Belfast Kia because of the excellent customer service as stated previously."

2nd July 2016 | Mr E

"The salesperson Peter at Kia Hurst was great, and did offer to have the vehicle serviced and re-cleaned so thanks to him. choice of vehicles for my price range was low but still bought one. "

28th June 2016 | Mr H

"Charles Hurst Belfast Kia were great because I have never went to car dealership before where I was treated so well, the car salesman James I that dealt with couldn't have been more helpful!! Extremely pleasant and very informative ... After experience with other dealers in Charles hurst I promised myself I wouldn't return but Kia the nicest and most helpful staff ive come across!! Very well done Charles hurst Kia you have definitely made a customer out of me and I have since recommended a friend who will also be visiting yourselves.. Thankyou "

20th June 2016 | Mrs Moore

"I'd recommend Charles Hurst Belfast Kia to a friend because of their can do attitude and good customer service"

16th June 2016 | Mr Fraser Greenhill

"I would not recommend Charles Hurst Belfast Kia because for a car dealer they are not prepared to actually do a deal."

9th June 2016 | Mr Kenneth McConville

"Charles Hurst Belfast Kia were fantastic because I have been looking for a car for some time. From my initial enquiry with William Crawford to driving away with my car the service was 1st class. William listened to what we wanted and did everything he could to make it a special experience. I would highly recommend William Crawford. Thanks again. "

3rd May 2016 | Mrs Jane Deeney

"I'd recommend Charles Hurst Belfast Kia because of there good service and friendly "

29th April 2016 | Miss Heather Forsythe

"The experience at Charles Hurst Belfast Kia was fantastic because they were attentive, flexible and affable."

27th April 2016 | Mr Gavin Brown

"Charles Hurst Belfast Kia were great because they made everything feel so right and convinced me very well on how good the car i was buying "

18th April 2016 | Mrs Isobel Weir

"I had a great experience at Charles Hurst Belfast Kia because the salesman, William Crawford, was very down to earth, approachable and helpful. He made the difference between us buying and trying elsewhere. Only have car 2 weeks but happy so far."

6th April 2016 | Mrs C

"Charles Hurst Kia have always been excellent to deal with. They make buying a car extremely pleasant and hassle free. My salesman Johnny Richards was top class. Everything was explained in detail and I was provided with first class customer service from start to finish. I would definitely recommend him and Charles Hurst and will be back next time I decide to change. Great work guys!!! "

6th April 2016 | Miss Christina Shields

"Peter was very helpful in helping me make an informed decision on the car and had a deal that completely suited me. I have already recommended Kia to friends and family members and would certainly do business with them in the future. "

29th March 2016 | Miss M

"I would recommend Charles Hurst Belfast Kia to friends and family because the service provided was excellent. All the staff were extremely helpful and fulfilled all my needs. The salesman Peter Raine was brilliant. "

25th March 2016 | Mr Doherty

Kia Belfast

Kia Belfast
kia

As the largest new and used car dealers group in Northern Ireland, Charles Hurst is proud to represent some of the world's leading new and used car sales, motorcycle manufacturers such as Yamaha and BMW as well as vans for sale within its dealerships. With showrooms across Northern Ireland covering a wide variety of franchises, our car dealerships really do offer the widest choice of new and used cars. Our new and used car dealers are located throughout Northern Ireland, and with helpful staff at all our showrooms we will be happy to answer any questions regarding buying a new car, used car, bike, or van and can even demonstrate the various features of each model as well as arrange test drives, or find you the latest offers and deals available.

At Charles Hurst car dealerships in Belfast, Newtownards, Newtownabbey, Lisburn, Portadown and Dundonald, we believe in exceptional customer service whether you are a first-time car buyer, or a client looking for commercial vans for sale or family cars, we consider customer satisfaction to be paramount. Our 'Customers for Life' policy ensures that The Charles Hurst Group is able to provide not only new and used cars, but also motoring advice, after sales care and finance options throughout our customers' lives. Contact your local Charles Hurst dealership for more information.

16 Vehicles

  
94 of Kia Belfast customers who bought a vehicle would recommend them to a friend