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These reviews were collected by JudgeService.com, an independant car dealer review website.
"'Bo was absolutely excellent, a top salesman.'"
"I'd recommend Lookers Land Rover Battersea because of the service they offer and I would have no hesitation buying my next car from them."
"I'd recommend Lookers Land Rover Battersea to a friend because great service "
"I'd recommend Lookers Land Rover Battersea to a friend because they know the value of each customer and go the extra mile to ensure complete satisfaction"
"I'd suggest Lookers Land Rover Battersea to a friend because they offered me good service. They could not do enough for me!"
"I'd endorse Lookers Land Rover Battersea because the sales guys were great!"
"The staff at Lookers Land Rover Battersea were good because they provided a professional, knowledgeable service"
"I'd suggest Lookers Land Rover Battersea to a friend because it was relatively good experience."
"Fantastic selection of great vehicles under one roof. "
"My experience at Lookers Land Rover Battersea could have been better because as stated already, i have left several massages, texts and email and nobody has contacted me. The phone lines often disconnect while you are holding on. I also rang on a sunday and was told staff don't take calls until 11am and delisted leaving a message, salesman dod not call me back and its now tuesday."
"The experience at Lookers Land Rover Battersea was good because the service was quick and thorough and the staff were very pleasant "
"My experience at Lookers Land Rover Battersea could have been better because there were long wait times despite calling ahead. When I went to collect vehicle it had not been checked for MOT. I was given a stern warning to turn up on time as the dealership was busy on my collection day and then was made to wait for 45 minutes while paperwork was completed. I was passed between a business managed and sales manager and was guaranteed a call back within a week from the sales person which did not materialise. There was no check of the car for bumps and scratches. Overall was clear I was a low priority customer and therefore received low priority service. "
"I'd endorse Lookers Land Rover Battersea because very respectful and good attitude with costumers"
"My experience at Lookers Land Rover Battersea could have been better because I expected my £50,000 budget would get someone to call me back. They didn’t."
"My experience at Lookers Land Rover Battersea was positive because the sales staff were very helpful and a pleasure to deal with, and I had an effortless handover at delivery. Reception was very welcoming. I will not hesitate to be back for my servicing needs. "
"The experience at Lookers Land Rover Battersea was great because the information was accurate, they are very professional and great customer service "
"I would recommend Lookers Land Rover Battersea to friends and family because the courtesy and professionalism shown to me during our recent car purchase was excellent indeed as good as l have ever experienced."
"The experience at Lookers Land Rover Battersea was ok but it would have been nice to have the car ready to test drive it and not having to wait."
"See email sent to Lookers Sales manager on the 8 January 2017 explaining the poor service. I will recommend Lookers if the service improves i.e communication with customer, keeping to appointment times and allocating adequate time to customers."
"The experience at Lookers Land Rover Battersea was good because they have a superb team "
"The experience at Lookers Land Rover Battersea was good because they were very quick to respond to my questions and they made sure they followed up with me after I had not responded for a few days."
"My experience at Lookers Land Rover Battersea was cracking because of everything they do, all right! "
"Lookers Land Rover Battersea were fantastic because their service is both friendly and excellent "
"The experience at Lookers Land Rover Battersea was great because of the individual attention by Beau Shulman and his managers"
"Lookers Land Rover Battersea were great because the Sales representative was very helpful and easy to deal with from start to finish. "
"I would not recommend Lookers Land Rover Battersea because they are rubbish "
"The staff at Lookers Land Rover Battersea were good because the first time experience was far better than many other dealerships I have had to deal with over the years. Timely, polite, courteous and not pushy in anyway, however they know that the brand is expensive and they have to help it sell."
"Lookers Land Rover Battersea were great because it was a smooth easy purchase helped by a very knowledgeable non pushy salesman"
"Lookers Land Rover Battersea were great because nothing to add."
"The staff at Lookers Land Rover Battersea were good because we made to feel comfortable, and valued in the rather plush environment long may it continue."
"I would recommend Lookers Land Rover Battersea to friends and family because they are professional in what they do."
"I was pleased with Lookers Land Rover Battersea and would recommend them because the service was exceptional. "
"I had a great experience at Lookers Land Rover Battersea because nothing to add."
"The experience at Lookers Land Rover Battersea was good because Tom was patient with us "
"I would personally like to thank Dan Col at Battersea - who took full care of me and my part ex. "
"The experience at Lookers Land Rover Battersea was fantastic because nothing to add."
"Lookers Land Rover Battersea were really helpful and I'd recommend them because their staff are professional and friendly, their premises are modern, comfortable and well-stocked and the sales persons seemed genuinely concerned that I should be happy with my purchase."
"Lookers Land Rover Battersea were fantastic because the staff were professional, friendly, enthusiastic and knowledgable, who were keen to make sure that I was well-informed and able to make the right car buying decisions for me. As said above, the handing over of the vechicle by Clive Newell was outstanding! He paid great attention to detail and I was made to feel like royalty! Amazing! Can't fault Lookers Battersea! "
"I'd recommend Lookers Land Rover Battersea to a friend because Tom Gelderd was an absolute gent, nothing was too much everything was in perfect order as promised. I dealt with Tom and Tom only and have continued to talk to him 2 weeks after sale. Absolutely no problems with Battersea Land Rover and i will definitely be using them when its time to p/x my range rover. "
"My experience at Lookers Land Rover Battersea was positive because there was personal touch to the attitude of the sales person, Moe. And I think his name also helped. "
"I would recommend Lookers Land Rover Battersea to friends and family because Friendly. Know the produce Great ne showroom "
"I had a great experience at Lookers Land Rover Battersea because Damiano is a good chap and the lady who explained how to work everything was outstanding "
"I'd endorse Lookers Land Rover Battersea because this is a place where you can buy a car in a great conditional and be sure that the car is approved by provesional who care about their customer and own peputation. "
"I'd suggest Lookers Land Rover Battersea to a friend because nothing to add,"
"The experience at Lookers Land Rover Battersea was OK but in the end it was not the right car or the right finance deal for me!"
"I would not recommend Lookers Land Rover Battersea because they were so expensive. Good service, nice people otherwise."
"I'd recommend Lookers Land Rover Battersea to anyone because of the service we received"
"Lovely car. Rubbish dealer customer service. I'll be going elsewhere in future."
"Lookers Land Rover Battersea were great because the service received was the best I have received when buying a car"
"The experience at Lookers Land Rover Battersea was fantastic because The staff was very welcoming and attentive. I received very good customer service from Clive."
"I'd recommend Lookers Battersea Land Rover to anyone because of excellent customer service throughout the process"
"they were unhappy because they wanted to put a deposit down on a car and reserve it. They were told they could not do that and the next day the car had been sold. "
"My experience at Lookers Battersea Land Rover was memorable because the service and knowledge of the salasman (Paul) was fantastic. Bailey and Charlotte was great too, explaining any concerns or questions that we may of had regarding the financial package and control/features of the car. "
" they did not buy from the dealership because the price offered was £10,000 out. "
" they bought a range rover evoque, happy waiting to be delivered."
"I would not recommend Lookers Battersea Land Rover because the staff aren't honest..."
"My experience at Lookers Battersea Land Rover was an excellent one. Tom was knowledgeable, polite & most helpful. "
"My experience at Lookers Battersea Land Rover was positive because the sales Damiano Chini was extremely helpful, curious and pleasant to deal with."
"Used discovery test drive car was disgusting with an IV drip bag in rear. They were meant to quote but even after chasing still hasn't arrived weeks later so despite spending millions on showrooms Land Rover have missed the point of having enough staff to look after clients."
"The staff at Lookers Battersea Land Rover were good because they listened to me, understood what I wanted, offered the right car and made the transaction nice and easy. They provided a friendly and professional service. "
"Ashley Southam was great but car was not in decent enough state to hand over. We have already taken back once and now have to take back again as still rattling every time we drive it. Very worrying."
"Lookers Battersea Land Rover were great because nothing to add."
"My experience at Lookers Battersea Land Rover was positive because you sales man was very helpful and ready to help at all times. He was with us all through and we really appreciate that and Lookers Battersea Land Rover to friends."
"The staff at Lookers Battersea Land Rover were good because helpfull"
"The staff at Lookers Battersea Land Rover were good because we had bought cars from luis before and he is super helpful - we also worked with tom geldArd who was also super helpful. Really great experience "
"My experience at Lookers Battersea Land Rover was cracking because these are the best cars around and if you know what you like, this is the place to get you sorted "
"Extremely poor aftersales service. Car was delivered with a noticeable dent, took forever to get it repaired. Then regular services, it takes 2 months(!) to get an appointment. "
"Lookers Battersea Land Rover staff were good because they were attentive at all times and although the salespeople were under pressure I never felt I had to remind them that I was there and waiting....if there was a delay it was explained...."
"I would not recommend Lookers Battersea Land Rover because I AM NOT MRS SANDRA SLAVIN, I DON'T KNOW WHY YOU HAVE MY EMAIL ADDRESS, LEAVE ME ALONE, I TOLD YOU YOU HAVE THE WRONG PERSON."
"If only I could give less stars than the one I have given to be able to write this review. The customer service experienced at Lookers has to be some of the worst I have ever experienced. It wasn't just the fact that the receptionist couldn't put us through to anyone in the service department for over a week (no one seemed to be there), nor the lack of solutions provided when the service was going to take a week longer than expected but, it was the lies told when we did get to speak to someone. Having said that the car was going to be ready on a Wednesday, then a Friday and then we were going to be "lucky" if it was next Wednesday, was all rather frustrating but then to find out that no parts had been ordered until almost a week after we were told it was going to be returned was just comical. The icing on the cake was when they finally delivered it to the wrong house at 6pm and blaming us for not being there to collect it. When there are so many other Range Rover dealerships to choose from why would you bother with this one!"
"I was pleased with Lookers Battersea Land Rover and would recommend them because having purchased many Landrover from various dealers across the country, i'd have to say the salesman that sold me my vehicle was by far the most helpful and thorough that i've ever dealt with and would recommend him alone. The courtesy and service I received from the rest of the staff at the dealership was also excellent and I felt valued at all times. A real pleasure to do business with yourselves. Would be more than happy to recommend!!!"
"I'd suggest Lookers Battersea Land Rover to a friend because the service is v good. "
"Customer wanting to purchase immediately. Looking at part exchanging current vehicle, would like the 4.4 ltr, 2016 automatic. White exterior, red interior and black wheels. No vehicle available to test drive. "
"My experience at Lookers Battersea Land Rover was positive because nothing to add "
"Originally saw the wrong vehicle however the salesman delivered the right vehicle for test driving later that afternoon. The offer wasn't brilliant and the part exchange was disappointing. Customer still looking fir the right offer and price. Had to wait a while to be seen. "
"Customer had a pleasant experience, Customer happened to find the right spec and price elsewhere that also had the right interior colour. "
"Customer couldn't find what she wanted and neither could the dealership. Dealership were meant to be looking however never called back. Customer bought the vehicle she wanted from Guy Salmon in the end. Customer felt the used range could have been bigger."
"Customer went to view many vehicles at different dealerships and eventually went with a vehicle at the dealership in Stockport. "
"Customer was not happy with the delivery time given so purchased his vehicle from a different land rover dealership. "
"looking for a discover of around 2015 reg, no preference for colours or modifications. customer looking to purchase in the next couple of months when the right vehicle is available. no part exchange. "
"Customer did not pursue the purchase due to a difference of opinion with his partner. However he wishes he had and was very happy with the service he received. "
"My experience at Lookers Battersea Land Rover could have been better because I bought nearly new car was not came with 130 mechanic checks certificate as you advertised, also the car has problem that I informed sales person but still no contact to me yet.... (he promised collect the car by this week) This is branch is most expensive than other branch in same dealership because it located near chelsea... "
"Fantastic experience. On going process with regards to this purchase however has purchased the last 3 from here and will very likely be making this 4. Customer has Issues with the service department however can not fault the sales department. "
"Customer happy with the experience he received. Still looking for the right Discovery. "
"Customer has been in the dealership many times recently, has test driven the car and is happy with it. Customer will be purchasing the vehicle in the near future and has only out it on hold as the time from ordering - completion/delivery is a while. They are tying this in with a trip abroad. Customer has downsized the engine as they do not travel as much as they used to. "
"car wasn't available when the customer first enquired, the sales person never returned calls after the initial visit and when the customer did manage to get hold of someone the vehicle had come in and been sold. Customer went elsewhere."
"on holiday at the minute so putting it off until I can save - get more used cars in. I love your cars. I cant afford new between 15000 to 20000 for them if you have any available for me to look at please email me."
"waiting for clarification on the new diesel rules."
"I was just speculating for the future. "
"Part exing a range rover sport, 09. No improvement required....You are very far away from me."
"no improvement required. You even made it hard for me to go elsewhere but got a better deal."
"there was no response whatsoever other than automated responses by email."
"negotiating with you now on a different car from what i had test driven ...no improvement required."
"bought the evoque. the car was not working when we came to collect - cant open the doors AND when trying to fix it they damaged the paint job- still haven't been able to collect. The sales team is good but the service team have truly let them down."
"Going back in today. You just did not have the car I wanted. First time, I was welcomed and told to wait and sat there waiting until they told we are closing, you have to leave."