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100 reviews of Land Rover Guiseley

These reviews were collected by JudgeService.com, an independant car dealer review website.

100

Reviews of Land Rover Guiseley

84

Overall satisfaction

84

Would recommend

"My experience at Farnell Land Rover Guiseley was positive because the staff are approachable without feeling intimidated. Very friendly and easy to talk to."

8th November 2017 | Mrs Marcelle Shuckford

"The staff at Farnell Land Rover Guiseley were good because, very friendly not to pushy and sorted the minor problems I found after purchase in a very professional way."

8th November 2017 | Mr J

"I'd definitely recommend Farnell Land Rover Guiseley because they were very helpful and professional. The deal from start to finish was a very smooth and easy process, I am very happy with the car and I would also like to thank Phillipa Haigh, the sales executive who we dealt with, very pleased by how she handled everything. "

8th November 2017 | Mr Hass Gorji

"Farnell Land Rover Guiseley were great because I got in touch about the car on Monday bought it on Tuesday and it was delivered in perfect condition on Thursday. I can't fault the service I received everything was made clear what I needed to complete and fill out before hand over. This was my first car purchase from any dealership and would never use anyone other than Farnell and vertu after the service I received. "

3rd November 2017 | Mr Daniel David Foster

"I'd recommend Farnell Land Rover Guiseley because all the staff we dealt with were very helpful, especially Kelvyn, who was very attentive and informative without being pushy. He took the time to deal with us without rushing even though he had other customers waiting for his attention, making us feel valued."

2nd November 2017 | Mr Leonard Barker

"My experience at Farnell Land Rover Guiseley was memorable because the salesman Philip Bradley, was very helpful and approachable. Felt at ease with him."

31st October 2017 | Mr Stuart Kershaw

"I'd definitely recommend Farnell Land Rover Guiseley because they where very professional & helpful from start to finish."

23rd October 2017 | Miss Putnam

"Farnell Land Rover Guiseley were fantastic because they gave me everyting i required"

21st October 2017 | Mrs Dawn Crossland

"Farnell Land Rover Guiseley were fantastic because they got us the car we wanted at the price we wanted to pay."

20th October 2017 | Mr Peter Edward Smith

"The experience at Farnell Land Rover Guiseley was good because The staff were all very helpful, but the lady that looked after me was very very good. She kept me informed all the time of what was needed or what she was doing."

17th October 2017 | Mrs Ann Speight

"I had a great experience at Farnell Land Rover Guiseley because the Sales Person, Tom, was absolutely professional in appearance, attitude, helpfulness and pricing. I felt he was on my side throughout and exceeded my expectations on all fronts."

13th October 2017 | Mr Colin Gilbert

"Farnell Land Rover Guiseley staff were good because Philippa who I dealt with was professional and friendly. She answered all my questions and came back to me promptly with any queries I had. I am very satisfied with the car we purchased and the overall customer experience. I wouldn’t have my doubt recommended Philippa and Farnell Guiseley to my friends and family. "

10th October 2017 | Mrs Charlotte Broughton

"Farnell Land Rover Guiseley were really helpful and I'd recommend them because good customer service and very good cars"

9th October 2017 | Mr Mike Parvez

"I'd definitely recommend Farnell Land Rover Guiseley to friends and family because great service and support "

5th October 2017 | Mr James Stewart

"Farnell Land Rover Guiseley were great because I have previously bought several cars from this branch, and have always been very happy. The staff are very curteous and helpful, and the location of location of the dealership is ideal. A special thank you to Brittany Dawson for her help."

3rd October 2017 | Mr George Watson

"Farnell Land Rover Guiseley staff were good because they treat me like an important customer No just trying to extract as much money out of me as possible "

2nd October 2017 | Mr Nigel Broadley

"Farnell Land Rover Guiseley were great because they are very friendly not pushy will allow you to just browse round the cars and are ready to help or answer question when the customer is ready."

26th September 2017 | Mrs Julie Fletcher

"My experience at Farnell Land Rover Guiseley was cracking because of Steve Bell - his manner was spot on!"

18th September 2017 | Mr W

"Farnell Land Rover Guiseley staff were really helpful particularly Thomas Hunt. He was very polite, knowledgeable and came across as being very trustworthy - all in all avery good sales person"

18th September 2017 | Mr Richard Thornton

"I would recommend Farnell Land Rover Guiseley to friends and family because of the way I've been helped and assisted by Steve Bell even at the times when my Mothers health nearly 'cancelled' the entire 'purchase' Thank you Steve. "

11th September 2017 | Mr Mohamed Hashan Khandwalla

"I would not recommend Farnell Land Rover Guiseley because they haven't a clue about the product and don't describe it correctly. Just waste people's time. "

11th September 2017 | Mr Broderick Crawford

"Farnell Land Rover Guiseley were great because the staff have been lovely. Phillipa has been great!"

7th September 2017 | Mrs Nikki Dewhirst

"Farnell Land Rover Guiseley were helpful because great customer service"

5th September 2017 | Mr Melvyn Plant

"My experience at Farnell Land Rover Guiseley was cracking because they were very helpful and provided a friendly service from the viewing of the vehicle to driving it away. "

2nd September 2017 | Mr Phillip Sowden

"Farnell Land Rover Guiseley were really helpful and I'd recommend them because of my recent experience."

29th August 2017 | Mr Dominic Quinn

"My Landrover purchased from Farnell Land Rover, Guiseley is just what I expected however, I was a little disappointed at the state of the car on handover. I paid an additional £400 to have the Auto Glym Lifeshine product applied to the Interior and Exterior, unfortunately grime was still clearly visible on the glass and paintwork therefore the car couldn't have been washed properly prior to application of the product. This was corrected without quibble and the car was re-valeted but this should not have happened after paying a high premium for what I was told was a very good product."

28th August 2017 | Mr John Martin Gallimore

"I was happy with the service at Farnell Land Rover Guiseley because they took there time to explain everything i asked about"

28th August 2017 | Mr Stephen Heppenstall

"The staff at Farnell Land Rover Guiseley were good because they managed to make the deal happen. "

21st August 2017 | Mr Mohammed Akhtar

"I'd recommend Farnell Land Rover Guiseley to a friend because Pippa, the sales person was very knowledgeable and professional. We have been to another Farnell dealership and were not impressed at all. However at Guiseley we were well looked after. "

10th August 2017 | Mrs D

"The staff at Farnell Land Rover Guiseley were good because they were friendly and helpful "

10th August 2017 | Mrs Beverley Allatt

"Farnell Land Rover Guiseley were great because they gave me all the information. Required and let me test drive the car"

10th August 2017 | Mr Kenneth Cawthray

"Farnell Land Rover Guiseley were helpful because they listened carefully to my vehicle needs and showed my specific vehicles which met this spec."

8th August 2017 | Mr Christopher Black

"My experience at Farnell Land Rover Guiseley was cracking because they were starightforward to deal with"

8th August 2017 | Mr John Carter

"Farnell Land Rover Guiseley were fantastic because it was a professional approach but the salespeople were still friendly and it was made to feel a special occasion as it should be when spending that amount of money"

8th August 2017 | Mr S

"Farnell Land Rover Guiseley were great because of the competitive price and helpfully staff"

7th August 2017 | Mr Nigel Smith

"The experience at Farnell Land Rover Guiseley was fantastic because they made it easy."

7th August 2017 | Mr Stewart Mcguffie

"I would not recommend Farnell Land Rover Guiseley because fist time i call for car worth £50750.00 and i fell like i disturb sales team."

4th August 2017 | Mr Gulam Malek

"My experience at Farnell Land Rover Guiseley was memorable because I was treated as an individual and not as a number as happened at another dealer. I had a very positive experience all the way through from searching the website, viewing, test driving and sale as well as throughout all of the communication and dealings with Michael Howarth of Guiseley Land Rover. Very happy, thanks."

31st July 2017 | Mr T

"Farnell Land Rover Guiseley staff were good because they were friendly, helpful and efficient throughout the whole process"

31st July 2017 | Mr Brian Oxley

"My experience at Farnell Land Rover Guiseley could have been better because SEE ABOVE"

31st July 2017 | Mr Martin Gaskin

"Farnel Land Rover does offer some off the best prices in the U.K. As I surched all over the country for this car . I have to say it was a very good example . But I had to deal with so many people and chase them all the time as they said ( we are very busy) it was not until I finally delt with Andrew wilkinson did I feel i was getting the Land Rover experience that I had before from Many other Landrover dealerships before. Thank You Andrew the rest off the team need to follow your example. Marcus from husbands bosworth"

26th July 2017 | Mr Marcus Pain

"Good selection of vehicles. Knowledgeable & helpful staff. Chosen vehicle was at a good price & came with a free first service. First class service, Thank you Brittany."

24th July 2017 | Mr John Middleton

"I'd endorse Farnell Land Rover Guiseley because our sales person 'phillipa' was extremely knowledgeable and very professional along with friendly and I wouldn't hesitate to travel back to Guiseley (we live warrington) to purchase another vehicle. One very happy customer here. "

21st July 2017 | Mrs Helen Baguley

"My experience at Farnell Land Rover Guiseley could have been better because the vehicle was. It ready when agreed - I had to wait 1&1/2 hours, when I checked the tow pack was not in the vehicle and after driving 10 miles from the garage warning lights appeared and I had to return the vehicle for further checks -another 1&1/2 hours before I could drive away. On the day promises were made which have yet to be fulfilled. One good thing was the Service received by Darren from the service department "

21st July 2017 | Mr David Burdekin

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20th July 2017 | Mr Kamlesh Chavda

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20th July 2017 | Mr Jason Vickers

"I'd recommend Farnell Land Rover Guiseley because everyone is friendly and talks to you and explained everything about the car and did let us go at our pace."

19th July 2017 | Mrs Susan O

"Very disappointed - I travelled 5 hours to purchase an approved used Landrover. On arrival I was told it wasn't ready!! A plan was put in place to have it delivered to my home address in 2 days due to it being a weekend. I was told someone would be in touch when the car left the dealer and then by the driver when 1 hour away. By mid-day Monday hadn't heard from anyone re delivery. Contacted Farnell only to be told it hadn't even left dealer!! Day off work wasted!!! Spoke with a manager who was unaware of the circumstances and the salesman was off. Delivery was re-arranged for the following day. Again, plan made for call when car left dealer and then when 1 hour away to fit around work. Mid-day again and hadn't heard. Called Farnell and told car had left however I had to pass my number again to make sure driver contacted me when 1 hour away. They had my number on file! Car arrived unvaleted inside and out. So disappointed. The driver from the logistics firm even made comment and noted on his form it wasn't valeted. He even said they are usually told to power wash cars prior to handover but this wasn't instructed on mine. Despite asking if the previous owner had a dog as my kid has asthma and told no, the car started smelling of dog and found dog hair in the boot!! There was no spare car key, no service book and no parcel shelf. Passed my dissappointment on to a new manager with the dealer who noted it all and agreed to arrange a plan for new key, valet of the car and book/parcel shelf to be delivered. Now 2 weeks on and haven't heard anything. Having read all the good comments on their website I was very surprised and disappointed with this level of customer service. Despite having family members with Landrovers, I will not be recommending Farnell to them. "

18th July 2017 | Mr Boyle

"Farnell Land Rover Guiseley were fantastic because firstly the price was very competitive and even though I paid a deposit and then travelled a long distance to collect it was overall an excellent service. "

12th July 2017 | Mr Elliot Jarvis

"The staff at Farnell Land Rover Guiseley were good because they dealt with everything I asked them and did so very courteously. Especially salesman Steve Bell, Nick, and David. "

7th July 2017 | Mr Ian Watkinson

"The experience at Farnell Land Rover Guiseley was good because , simply a very professional service "

5th July 2017 | Mr Nick Sibley

"I'd suggest Farnell Land Rover Guiseley to a friend because of the friendly and professional service I received throughout the process from Mr Manjit Singh. "

4th July 2017 | Mr S

"My experience at Farnell Land Rover Guiseley was cracking because the sales person was outstanding. The car is fantastic."

28th June 2017 | Mr Michael Handley

"Farnell Land Rover Guiseley were really helpful and I'd recommend them because they were very knowledgeable about all the vehicles and not pushy at all"

26th June 2017 | Mrs Bethany Warnes

"Farnell Land Rover Guiseley staff were good because they were open and honest and quick to respond."

22nd June 2017 | Miss Tempest

"I was happy with the service at Farnell Land Rover Guiseley because salesman didn't waste my time. He was to the point and he knew what I was after. "

20th June 2017 | Dr Mohammed Asad Manzoor

"I would recommend Farnell Land Rover Guiseley to friends and family because they are customer focus, pracital and offer great value for money. Good people to work with"

19th June 2017 | Mr Jorge R

"Farnell Land Rover Guiseley were fantastic because Tom was very attentive and very thorough "

15th June 2017 | Mrs Shirley Patrick

"My experience at Farnell Land Rover Guiseley could have been better because no one spoke to me when i came into the dealer ship."

15th June 2017 | Mr Nicholas Buckley

"I would recommend Farnell Land Rover Guiseley to friends and family because they offer a great service with a fair part exchange value and a competitive sales price with warm friendly staff. Philippa Haigh who dealt with my sale went out of her way to be helpful and was very knowledgeable a credit to Farnell Guiseley."

13th June 2017 | Mr Stacey Chappell

"I would not recommend Farnell Land Rover Guiseley because they don't appear to have an interest in selling an expensive car! "

7th June 2017 | Mr David Garmston

"The experience at Farnell Land Rover Guiseley was great because it felt professional yet personal"

5th June 2017 | Mr Guy D

"The staff at Farnell Land Rover Guiseley were good because I found them very helpful and very knowledgable on what I wanted in my purchase "

5th June 2017 | Mr Michael French

"The experience at Farnell Land Rover Guiseley was good because the whole purchase from start to finish was very friendly and professional. I have got a great car at a good price to enjoy!"

5th June 2017 | Mrs Cass

"The experience at Farnell Land Rover Guiseley was great because Pippa made the whole process very easy and staright forward"

5th June 2017 | Mr Reid

"I was pleased with Farnell Land Rover Guiseley and would recommend them because as ever, the staff are fantastic and very professional before, during and after the sale. The device dept is equally as professional."

30th May 2017 | Mr Moorhouse

"I'd recommend Farnell Land Rover Guiseley to anyone because it was the easiest car purchase I have ever made"

27th May 2017 | Mrs Helen Claughton

"My experience at Farnell Land Rover Guiseley was memorable because the car i picked up was perfect the service was perfect i was treated exceptional "

22nd May 2017 | Mr Jamie Crussell

"I had a great experience at Farnell Land Rover Guiseley because very friendly "

22nd May 2017 | Mrs Lindsay Campbell

"All things at Farnell - staff, vehicles, showroom, service etc met all standards required"

18th May 2017 | Mrs Joyce Marriott

"The experience at Farnell Land Rover Guiseley was fantastic because the sales person Steve bell listened to my needs and was very attentive and made it easy to buy from him. Thank you"

15th May 2017 | Miss Jessica Moorby

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15th May 2017 | Mr Karl Fisher

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15th May 2017 | Mr Yaseen Hayderi

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15th May 2017 | Mr Andrew Batters

"The experience at Farnell Land Rover Guiseley was exceptional because of one simple factor - sales point of contact (Philippa Haigh). From the very first moment that we expressed an interest, Philippa's approach was highly professional and made sure that we, as the customer, felt 100% valued. Philippa did absolutely everything she could to make our purchasing experience as trouble-free and smooth as possible. I will heartily recommend the services of Farnell Land Rover Guisley to friends and colleagues. Philippa's understanding of customer requirements has meant that I am already in discussion with her over the possible purchase of a second vehicle. 10 out 10, thank you!"

11th May 2017 | Mr james marr

"I'd definitely recommend Farnell Land Rover Guiseley because Philippa was very helpful in getting me the car and made sure everything was how i wanted "

11th May 2017 | Mrs Hughes

"I'd definitely recommend Farnell Land Rover Guiseley to friends and family because the service and attitude of everyone we dealt with was super."

11th May 2017 | Mrs Lynda Keith

"I'd definitely recommend Farnell Land Rover Guiseley to friends and family because it is a very friendly dealership with lots of very nice vehicles, great visitor facilities and they make you feel special and really look after you."

11th May 2017 | Mr Gerald Ryder

"My experience at Farnell Land Rover Guiseley could have been better because your sales people and managers do not listen and are in flexible if not greedy"

9th May 2017 | Mr Simon Mydlowski

"I'd definitely recommend Farnell Land Rover Guiseley to friends and family because they have an excellent choice and work with you to create a deal that works"

4th May 2017 | Mr Martin

"The experience at Farnell Land Rover Guiseley was fantastic because Got better offer elsewhere "

26th April 2017 | Mr Tony Ejsymontt

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25th April 2017 | Mr Charles Barlow

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25th April 2017 | Mr Brian Goldthorpe

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25th April 2017 | Mr Stephen Kettlewell

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25th April 2017 | Mr Scott Overend

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25th April 2017 | Mr Robin Watson

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25th April 2017 | Mr Adam Hurst

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25th April 2017 | Mr Collin Jones

"My experience at Farnell Land Rover Guiseley could have been better because - it took 9 days for me to be able to get simple answers over the phone regarding additional details of the car and to arrange a viewing - the advert was in accurate when I came to view the car (no full size alloy wheel and no mud flaps - although the later they agreed to honour and fit)- I had to wait over an hour for a sales person to show me the car and take me for a test drive despite arranging an appointment, the car was give to me with 3 miles in the tank, faults on the camera system, wheel alignment issues and bodywork not completed that had been agreed as part of the sale these faults left me feling that the 165 point check was not carried out as certificated as both cameras and wheel alignment check feature on the check - additionally documetation was in complete with me having to subsequently request missing documetation such as Service History Certificate, Mileage certificate etc. As lovely as the salesperson was no end to end ownership was taken of issues e.g its the service department that do the checks - they need to understand that to me I am dealing with them and the fact they have dependencies on other areas of the organisation from my perspective is irrelevant they are the dealership representative"

21st April 2017 | Mrs Alison Mcdowell

"I was happy with the service at Farnell Land Rover Guiseley because the staff are all amazingly friendly and efficient. Wonderful dealership all round and genuine"

12th April 2017 | Mrs Lynne Dennison

"I would not recommend Farnell Land Rover Guiseley because They never responded to my enquiry "

12th April 2017 | Mr Rufus Adeyeye

"My experience at Farnell Land Rover Guiseley could have been better because Their customer service is much to be desired and the turnover of staff is high. I cant see the same person when I visit. the salesperson was not very helpful either on this enquiry as they did not return my call. All in all I have given up on them."

12th April 2017 | Mr Mike Grimmitt

"Nothing - the customer is making initial enquirys with the dealership and is still deciding on a few models "

11th April 2017 | Mr H

"Nothing - the customer has been having problems with his car - he was thinking of changing his car but looking for a freelander - the dealership offered a really low price for his part exchange "

11th April 2017 | Mr L

"My experience at Farnell Land Rover Guiseley could have been better because the after sales care was none existent.. .."

7th April 2017 | Ms Sally Evans

"The experience at Farnell Land Rover Guiseley was good because of the staff had expert knowledge of the vechicle and had detailed answers to all my questions."

5th April 2017 | Mr Michael Cowley

"My experience at Farnell Land Rover Guiseley was memorable because everybody I came into contact with looked after me through every step and process in buying my new car. Having had a poor experience st a different Farnell group Guisley were brilliant in every aspect of customer care. "

5th April 2017 | Mrs Andrea Huggett

"I would not recommend Farnell Land Rover Guiseley because of the sales experience, I only bought here because of the car"

5th April 2017 | Mr Marc Wildes

"I was pleased with Farnell Land Rover Guiseley and would recommend them because of the care and attention we received. Nothing was too much trouble for the salesperson who dealt with us and even though I wasn't certain which modal I wanted she took the time, in the middle of a very busy weekend, to explain the benefits of each one too meet my needs. Brittany dismissed the image of the typical car salesperson and I felt she really cared that I walked away with the right car. All of the staff that we saw were welcoming and attentive. I wouldn't hesitate to visit Farnell's for my next vehicle. Thank you for making the experience such a pleasurable one. "

5th April 2017 | Mrs S

"My experience at Farnell Land Rover Guiseley was cracking because staff are friendly & knowledgeable"

4th April 2017 | Mr Barry Buckley

Land Rover Guiseley

Land Rover GuiseleyLand Rover Guiseley
land rover

Bristol Street Motors is one of the largest motor retailers in the UK, and it offers a wide selection of new and used cars for sale at its many dealerships across the country. The dealership group prides itself on generating a high volume of sales each year which are a result of its excellent customer service. Whatever your requirements, Bristol Street Motors offers a team of dedicated sales executives who are approachable, knowledgeable and willing to help.

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84 of Land Rover Guiseley customers who bought a vehicle would recommend them to a friend