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42 reviews of Lexus Exeter

These reviews were collected by JudgeService.com, an independant car dealer review website.

42

Reviews of Lexus Exeter

97

Overall satisfaction

100

Would recommend

"Snows Lexus Exeter were really helpful and I'd recommend them as they were professional, very polite and helpful, the store looked tidy and welcoming, and the selling process was smooth and easy. Many thanks to Scott Cornwall and Henry."

15th November 2017 | Ms Kate Lawrence

"My experience at Snows Lexus Exeter was positive because young lad and his manager were excellent. No car to trade in. Sadly my company had to come from a specified dealer "

12th November 2017 | Mr I Hodge

"My experience at Snows Lexus was excellent due to the positive attitude of the sales team. The buying experience the best I have probably ever done. I.e fair & helpful & a complete service that looked after the customer with maximum care & attention"

11th November 2017 | Mr Peter Fry

"I'd recommend Snows Lexus Exeter to all my friends and family. The service I received was exceptional. Every member of staff I have dealt with at the dealership has provided me with first class service, in person, over the phone and by email. I'd particularly like to mention the names of Henry, Scott, Steve and Laura. When I arrived at the dealership for the first time, I was greeted by Henry, he showed me round a few cars and began to explain about the different model types. He then took us in to the show room, made me and my partner hot drinks. He then proceeded to take me and my partner into a private room where Henry talked more in depth, asking about my needs and requirements that I was looking for. Unlike any other dealer I’ve been to, I was offered, very early on, a 24-hour test drive. Henry and Scott gave me the keys to a brand-new car. After having the car on test drive for 24 hours I was bowled over by how refined the CT200h was. How good ride quality was, firm while remaining comfortable. I took the car back to the dealership 24 hours later and was completely sold. I knew that this was the right car for me. Henry was able to then talk me through the different cars they had available and the different purchasing options. He did this in a very relaxed way and it was very refreshing as a part of the buying experience. I wouldn’t hesitate to recommend Snows Lexus Exeter to everyone! So, will I be going back to Snows Lexus Exeter for my next new car? The answer yes!"

8th November 2017 | Mr Smirthwaite

"I'd suggest Snows Lexus Exeter to a friend because the whole process was handled brilliantly from initial look to car handover. I look forward to dealing with Snows for years to come. Thank you"

7th November 2017 | Dr Claire Ankers

"Snows Lexus Exeter were fantastic because I was given information without feeling pushed to make a decision immediately"

7th November 2017 | Mrs Deborah Fitzgerald

"My experience at Snows Lexus Exeter was memorable because from the first communication with Scott to the meeting with Steve the whole car buying experience was professional and stress free. I drove from London to Exeter to buy my RX 450h and would not hesitate to do it again for myself, a friend or relative."

10th October 2017 | Mr Mburu

"I had a great experience at Snows Lexus Exeter because if you want a Lexus they seem to understand the cars."

10th October 2017 | Mr Alan Mercer

"The experience at Snows Lexus Exeter was good because they came across as open and honest, and seemed committed to selling me a car that fulfilled my needs rather than just making a sale."

9th October 2017 | Mr Michael Dolman

"I'd suggest Snows Lexus Exeter to a friend because of the quality of service and the impressive cars that they sell"

6th October 2017 | Mrs Jean Hardy

"My experience at Snows Lexus Exeter was positive because of the excellent service and friendly staff"

6th October 2017 | Mr Andrew Bray

"My experience at Snows Lexus Exeter was memorable because The service was good"

6th October 2017 | Mr Albert Hague

"I'd suggest Snows Lexus Exeter to a friend because I am completely satisfied with the service and the test drive on a very wet Sunday morning the staff went out of their way to make me welcome and completed the part exchange and sale quickly. "

6th October 2017 | Mr Philip Pattimore

"I had a great experience at Snows Lexus Exeter because the Sales manager is great and very helpful as are all the staff. The cars are immaculately prepared and i was allowed to take all 3 Models i was interested for a test drive"

6th October 2017 | Mr Steven Mills

"The experience at Snows Lexus Exeter was good because . The service was very relaxed & friendly."

6th October 2017 | Mrs Barbara Lloyd

"Snows Lexus Exeter were fantastic because they were caring and patient."

6th October 2017 | Mrs Christine Tennant

"Snows Lexus Exeter were fantastic because they went the extra mile to ensure that I obtained the right car to meet my requirements."

6th October 2017 | Mr David Elliott

"I'd suggest Snows Lexus Exeter to a friend because the high quality of service continues throughout the whole process. The sales agents take time to ensure you understand all the features and performance of each model. Snows Lexus Exeter made the buying of my new car an enjoyable experience and I would strongly recommend the brand and a visit to the show room. "

17th September 2017 | Ms Janet Collins

"My experience at Snows Lexus Exeter was positive because the sales person Aaron was extremely professional and good to deal with. At the handover Chris was also extremely good. I have also had very good experience over the years with my previously car with John and the service team. Altogether a very professional organisation. "

15th September 2017 | Mr Michael Fiennes

"Friendly, courteous, knowledgeable and no pressure."

14th September 2017 | Mr Martin Prentice

"I was happy with the service at Snows Lexus Exeter because I trust them and have never had any reason to doubt them. They are excellent."

14th September 2017 | Mr John Sly

"Snows Lexus Exeter were fantastic because Scott was extremely pleasant and easy to talk to, as was his manager who was very welcoming. They made the whole experience of buying a car extremely positive and made sure that I was satisfied on any point raised, showing a great deal of patience when I needed it. Great team, great car. Know where I'll be going for my next one!"

14th August 2017 | Mr Kieron Hart

"I'd suggest Snows Lexus Exeter to a friend because the products themselves are excellent and the service is also 'First Class' "

14th August 2017 | Mr Paul Turner

"I'd suggest Snows Lexus Exeter to a friend because of the excellent service that I received"

13th August 2017 | Mr Nigel Powdrill

"The experience at Snows Lexus Exeter was fantastic because nothing was ever too much trouble and I feel I can contact them at any time with any question that may arise."

11th August 2017 | Mr Pat Isaacs

"after 30 years driving e class mercy the rx is the business "

10th August 2017 | Mr Andrew Nicholls

"Snows Lexus Exeter were really helpful and I'd recommend them because Chris Hughes is a real credit to your company. He explained everything in detail and made our purchase so easy and made is feel comfortable the whole time.10 out of 10 to Chris and Lexus."

10th August 2017 | Mr Mark Grove

"My experience at Snows Lexus Exeter was positive because I could not have received better service"

10th August 2017 | Mr Peter Morris

"Snows Lexus Exeter were great because of the personal attention I enjoyed from the sales team Laura and Chris"

11th July 2017 | Mr Nicholas Irving

"I'd recommend Snows Lexus Exeter because they provide good service. They treat customers with respect , even if You go there in Your sandals looking like a homeless :) even coffee comes with lex logo in it."

7th July 2017 | Mr Piotr Zarzycki

"I'd recommend Snows Lexus Exeter because the customer service is outclass."

7th July 2017 | Mr Muhammad Alam

"The staff at Snows Lexus Exeter were good because under the leadership of Laura Drew the service side has always been excellent. I am happy to report that the sales staff are equally professional."

7th July 2017 | Mr Steve Tunstall

"I'd endorse Snows Lexus Exeter because I could not fault their attitude and service."

7th July 2017 | Mrs Patricia Bunter

"I'd definitely recommend Snows Lexus Exeter because it was a straightforward and I got the car I wanted quickly and without fuss"

7th July 2017 | Mrs Maria Ramadan

"I'd recommend Snows Lexus Exeter because they have a good choice of Lexus cars and the sales team is 10/10 and the coffee is good too.!!!!"

7th July 2017 | Mr Richard Watson

"The staff at Snows Lexus Exeter were good because they answered all questions asked and sent video of car to me before collection."

17th June 2017 | Mr Michael Mair

"Snows Lexus Exeter were fantastic because not only do they represent a top brand with an excellent reputation the salesperson who looked after me demonstrated professionalism without losing the "personal" touch. Unless Lexus start manufacturing rubbish vehicles, I cannot imagine ever going anywhere else."

15th June 2017 | Mr Kim Lee

"Snows Lexus Exeter were helpful because EVERYTHING WAS MADE EASY FROM THE FIRST TIME I SAW THE CAR TO WHEN I DROVE THE CAR OUT OF THE SHOW ROOM."

13th June 2017 | Mr Colin Daniels

"I'd recommend Snows Lexus Exeter to a friend because , staff are very friendly without being pushy "

12th June 2017 | Mrs C

"I had a great experience at Snows Lexus Exeter because they understand the excellent product range from Lexus. Any pricing issues you may have are looked at in detail and normally over come - I'm now on Lexus number 4."

26th May 2017 | Mr Robert Francis

"Snows Lexus Exeter staff were good because they are always professional as they are in Toyota. Very helpful and attentive "

25th May 2017 | Mr Kevin Starr

"I'd recommend Snows Lexus Exeter to a friend because the service I received from Aaron was exceptional and I did write to his manager to say how impressed I was. Nothing was too much trouble and I felt Aaron went above and beyond his duty of care. I would highly recommend and it's the best customer service I have ever received "

25th May 2017 | Ms Claire O

Lexus Exeter

Lexus Exeter
lexus

Representing some of the automotive industry's most prestigious brands, Snows Group provides motorists across the south and the south west of England with a level of customer service that goes unsurpassed. We are proud of the quality of vehicles that we sell, and take satisfaction in delivering an experience to our customers that goes beyond that of an average dealership.

33 Vehicles

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100 of Lexus Exeter customers who bought a vehicle would recommend them to a friend