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These reviews were collected by JudgeService.com, an independant car dealer review website.
"I'd recommend Lexus Exeter to a friend because they represent all that is good about Lexus as a brand."
"The experience at Lexus Exeter was fantastic because nothing was to much trouble compared with other dealings i have had in the past with certain German manufacturer's and the service i get when my car is in the garage is without doubt the best i have had. It is now how I compare all others. I also would like to say that Scott at Lexus Exeter has been exceptional in the way he has dealt with myself and my wife in the purchase of my new NX F Sport. "
"I'd definitely recommend Lexus Exeter to friends and family because Scott was an exceptional sales person. Everything was explained in full and very happy with our purchase. I would like to add that the reason why we didn't purchase a new NX was that the new SATNAV SYSTEMS ARE NOT CLEAR TO READ, THE WORDS ARE TOO SMALL AND THEY ARE NOT A DEFINED BLACK LETTERING. The pre owned car we purchase had the same SATNAV as my previous RX and had a much clearer screen."
"I was pleased with Lexus Exeter and would recommend them because they are not sales 'pushy', they have a good range of vehicles in stock. James the sales manager gave us plenty of private time to discuss the pros and cons and they met our price expectations."
"Lexus Exeter were great because the sale went through smoothly. Only gripe is there is a joint not right"
"My experience at Lexus Exeter could have been better because it was adversely effected by the unwillingness to deal with a blemish in the paintwork on the rear offside door that was there, but missed by myself, when I agreed to purchase. I really did think that a Lexus dealership, in this day and age, would be above using the "buyer beware" response, even if, in not so many words."
"The experience at Lexus Exeter was fantastic because Scott was very proactive and helpful. We went out of curiosity and ended up buying a car. A really helpful person in a good salesroom. A good experience overall and we love our new car."
"The experience at Lexus Exeter was great because very modern and pleasant facility. Good personal attention from Scott."
"Lexus Exeter are always very professional in their approach and there is no pressure to make a purchase, just excellent attention. This is the third new vehicle we have purchased from them in as many years and shall hopefully return in the future."
"The experience at Snows Lexus Exeter was good because James Gray was always available and able to help me with questions regarding the export"
"I'd recommend Snows Lexus Exeter because the whole experience from start to finish was exceptional."
"I had a great experience at Snows Lexus Exeter because the whole process from start to finish was exemplary"
"The experience at Snows Lexus Exeter was great because the salesman was very helpful, not too pushy and was keen to find out what sort of car I was looking for. The whole experience I felt was handled very professionally and I would be happy to recommend Snows of Exeter to other members of my family and friends."
"I'd endorse Snows Lexus Exeter because it was great place to buy a Lexus with the help of Steve the manager and the very good and helpful Henry the salesman who was most attentive in every way all I can say a good experience "
"I'd definitely recommend Snows Lexus Exeter because no hard sell. Reasonable discussion and some reasonable flexibility on price. "
"The staff at Snows Lexus Exeter were good because time taken, no hard sale, chance to view all options. This is the third new car from Snows of Exeter, always been completely satisfied "
"Snows Lexus Exeter were really helpful and I'd recommend them as they were professional, very polite and helpful, the store looked tidy and welcoming, and the selling process was smooth and easy. Many thanks to Scott Cornwall and Henry."
"My experience at Snows Lexus Exeter was positive because young lad and his manager were excellent. No car to trade in. Sadly my company had to come from a specified dealer "
"My experience at Snows Lexus was excellent due to the positive attitude of the sales team. The buying experience the best I have probably ever done. I.e fair & helpful & a complete service that looked after the customer with maximum care & attention"
"I'd recommend Snows Lexus Exeter to all my friends and family. The service I received was exceptional. Every member of staff I have dealt with at the dealership has provided me with first class service, in person, over the phone and by email. I'd particularly like to mention the names of Henry, Scott, Steve and Laura. When I arrived at the dealership for the first time, I was greeted by Henry, he showed me round a few cars and began to explain about the different model types. He then took us in to the show room, made me and my partner hot drinks. He then proceeded to take me and my partner into a private room where Henry talked more in depth, asking about my needs and requirements that I was looking for. Unlike any other dealer I’ve been to, I was offered, very early on, a 24-hour test drive. Henry and Scott gave me the keys to a brand-new car. After having the car on test drive for 24 hours I was bowled over by how refined the CT200h was. How good ride quality was, firm while remaining comfortable. I took the car back to the dealership 24 hours later and was completely sold. I knew that this was the right car for me. Henry was able to then talk me through the different cars they had available and the different purchasing options. He did this in a very relaxed way and it was very refreshing as a part of the buying experience. I wouldn’t hesitate to recommend Snows Lexus Exeter to everyone! So, will I be going back to Snows Lexus Exeter for my next new car? The answer yes!"
"I'd suggest Snows Lexus Exeter to a friend because the whole process was handled brilliantly from initial look to car handover. I look forward to dealing with Snows for years to come. Thank you"
"Snows Lexus Exeter were fantastic because I was given information without feeling pushed to make a decision immediately"
"My experience at Snows Lexus Exeter was memorable because from the first communication with Scott to the meeting with Steve the whole car buying experience was professional and stress free. I drove from London to Exeter to buy my RX 450h and would not hesitate to do it again for myself, a friend or relative."
"I had a great experience at Snows Lexus Exeter because if you want a Lexus they seem to understand the cars."
"The experience at Snows Lexus Exeter was good because they came across as open and honest, and seemed committed to selling me a car that fulfilled my needs rather than just making a sale."
"I'd suggest Snows Lexus Exeter to a friend because of the quality of service and the impressive cars that they sell"
"My experience at Snows Lexus Exeter was positive because of the excellent service and friendly staff"
"My experience at Snows Lexus Exeter was memorable because The service was good"
"I'd suggest Snows Lexus Exeter to a friend because I am completely satisfied with the service and the test drive on a very wet Sunday morning the staff went out of their way to make me welcome and completed the part exchange and sale quickly. "
"I had a great experience at Snows Lexus Exeter because the Sales manager is great and very helpful as are all the staff. The cars are immaculately prepared and i was allowed to take all 3 Models i was interested for a test drive"
"The experience at Snows Lexus Exeter was good because . The service was very relaxed & friendly."
"Snows Lexus Exeter were fantastic because they were caring and patient."
"Snows Lexus Exeter were fantastic because they went the extra mile to ensure that I obtained the right car to meet my requirements."
"I'd suggest Snows Lexus Exeter to a friend because the high quality of service continues throughout the whole process. The sales agents take time to ensure you understand all the features and performance of each model. Snows Lexus Exeter made the buying of my new car an enjoyable experience and I would strongly recommend the brand and a visit to the show room. "
"My experience at Snows Lexus Exeter was positive because the sales person Aaron was extremely professional and good to deal with. At the handover Chris was also extremely good. I have also had very good experience over the years with my previously car with John and the service team. Altogether a very professional organisation. "
"Friendly, courteous, knowledgeable and no pressure."
"I was happy with the service at Snows Lexus Exeter because I trust them and have never had any reason to doubt them. They are excellent."
"Snows Lexus Exeter were fantastic because Scott was extremely pleasant and easy to talk to, as was his manager who was very welcoming. They made the whole experience of buying a car extremely positive and made sure that I was satisfied on any point raised, showing a great deal of patience when I needed it. Great team, great car. Know where I'll be going for my next one!"
"I'd suggest Snows Lexus Exeter to a friend because the products themselves are excellent and the service is also 'First Class' "
"I'd suggest Snows Lexus Exeter to a friend because of the excellent service that I received"
"The experience at Snows Lexus Exeter was fantastic because nothing was ever too much trouble and I feel I can contact them at any time with any question that may arise."
"after 30 years driving e class mercy the rx is the business "
"Snows Lexus Exeter were really helpful and I'd recommend them because Chris Hughes is a real credit to your company. He explained everything in detail and made our purchase so easy and made is feel comfortable the whole time.10 out of 10 to Chris and Lexus."
"My experience at Snows Lexus Exeter was positive because I could not have received better service"
"Snows Lexus Exeter were great because of the personal attention I enjoyed from the sales team Laura and Chris"
"I'd recommend Snows Lexus Exeter because they provide good service. They treat customers with respect , even if You go there in Your sandals looking like a homeless :) even coffee comes with lex logo in it."
"I'd recommend Snows Lexus Exeter because the customer service is outclass."
"The staff at Snows Lexus Exeter were good because under the leadership of Laura Drew the service side has always been excellent. I am happy to report that the sales staff are equally professional."
"I'd endorse Snows Lexus Exeter because I could not fault their attitude and service."
"I'd definitely recommend Snows Lexus Exeter because it was a straightforward and I got the car I wanted quickly and without fuss"
"I'd recommend Snows Lexus Exeter because they have a good choice of Lexus cars and the sales team is 10/10 and the coffee is good too.!!!!"
"The staff at Snows Lexus Exeter were good because they answered all questions asked and sent video of car to me before collection."
"Snows Lexus Exeter were fantastic because not only do they represent a top brand with an excellent reputation the salesperson who looked after me demonstrated professionalism without losing the "personal" touch. Unless Lexus start manufacturing rubbish vehicles, I cannot imagine ever going anywhere else."
"Snows Lexus Exeter were helpful because EVERYTHING WAS MADE EASY FROM THE FIRST TIME I SAW THE CAR TO WHEN I DROVE THE CAR OUT OF THE SHOW ROOM."
"I'd recommend Snows Lexus Exeter to a friend because , staff are very friendly without being pushy "
"I had a great experience at Snows Lexus Exeter because they understand the excellent product range from Lexus. Any pricing issues you may have are looked at in detail and normally over come - I'm now on Lexus number 4."
"Snows Lexus Exeter staff were good because they are always professional as they are in Toyota. Very helpful and attentive "
"I'd recommend Snows Lexus Exeter to a friend because the service I received from Aaron was exceptional and I did write to his manager to say how impressed I was. Nothing was too much trouble and I felt Aaron went above and beyond his duty of care. I would highly recommend and it's the best customer service I have ever received "