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100 reviews of Lexus Poole

These reviews were collected by, an independant car dealer review website.


Reviews of Lexus Poole


Overall satisfaction


Would recommend

"I'd recommend Lancaster Jaguar Tamworth because of the friendly and informative sales people."

23rd March 2018 | Mr S

"My experience at Harratts Volvo Wakefield could have been better because two weeks after the work I had to call Volvo assist and check-in because of a major computer malfunction."

23rd March 2018 | Mr N Rumble

"I'd recommend Harratts Honda Wakefield because the salesman listened to what I wanted and really seemed to want me to make the right decision. Having the test car for 24 hours was really useful, buch better than half an hour round town"

23rd March 2018 | Ms B

"I'd definitely recommend Sandown Mercedes Benz of Poole because I found the whole experience very pleasant. The people I dealt with were all so helpful and knowledgeable."

23rd March 2018 | Mrs Linda Kitching

"I'd recommend White Dove Skoda to anyone because have used White Dove for 10 years and have always had excellent service from them. I hope to continue for the next 10years! "

23rd March 2018 | Mrs Patricia Ann Hopkins

"I'd definitely recommend Lexus Hedge End because the of the sales person (leon Willsher). First class service."

23rd March 2018 | Mr Wayne Burns

"Baylis Vauxhall Cheltenham were helpful because they sold us a good car."

23rd March 2018 | Mr Richard Poole

"I would recommend Hilton Garage to friends and family because they were friendly and helpful from beginning to end. Great service. "

23rd March 2018 | Mr Kevin Jones

"My experience at Sandown Mercedes Benz of Poole was memorable because they have never let me down over the past and my experience this time was no different, excellent ! "

23rd March 2018 | Mr Anthony John Hepburn

"My queries were dealt promptly and all relevant informations were provided"

23rd March 2018 | Mr Imran Amjad

"I'd recommend Hilton Garage to anyone because they have a good selection of cars and there is no sales pressure. It is easy to look around the cars and try them in them and test drives are easy to arrange. "

23rd March 2018 | Mr R

"I'd endorse Renault Solihull because I’ve been dealing with them for many years and have always received exceptional assistance from both sales and service staff."

23rd March 2018 | Mr Peter Bunn

"I was pleased with Bishops Guildford Fiat and would recommend them because they treated me like I was important to them. I did not feel rushed or pressured into making a decision. The whole experience was painless."

23rd March 2018 | Mrs Joanna Bell

"I'd recommend Peter Vardy Vauxhall Perth because staff always polite and have dealt with all my car needs."

23rd March 2018 | Miss Susan Oake

"Beadles Volkswagen Dartford were fantastic because the service went above and beyond!"

23rd March 2018 | Miss Sarah Fagg

"Stoneacre Peterborough Boongate were great because they gave me all the help I needed for me to buy my car, especially Peter the sales person. "

23rd March 2018 | Mr David C

"My experience at Ancaster Nissan Shepperton could have been better because they supplied a useless manual and repeated requests for assistance have been ignored. They are only interested in sales, the after sales service is useless, they don't even bother to answer emails and they have ignored a request for assistance from Nissan Customer Services."

22nd March 2018 | Mr Joseph Taylor

"Renault Cardiff were really helpful and I'd recommend them because Lee was very helpful in following up the sale. Delivery was an excellent service. "

22nd March 2018 | Mrs Campbell

"The staff at Sandown Mercedes Benz of Guildford were good because they were really friendly and made you feel welcome and serve with a smile. Nick Green who dealt with us was excellent and couldn't recommend him enough. He answered all our questions and found us the perfect car. When we collected the car we had a team of people to hand it over and go through everything with us, which was fantastic serve. Will definitely be coming back when upgrading. "

22nd March 2018 | Mr Mike Armitage

"I'd recommend Ballyrobert Bangor to a friend because the sales personnel were very friendly and helpful.the aftercare was excellent and I was given information on who to contact should I need any help "

22nd March 2018 | Mrs Elizabeth Mills

"The experience at DM Keith Skoda Bradford was good because the sales person was informative,extremely helpful and did not rush the sale."

22nd March 2018 | Mrs W

"The experience at Sandown Mercedes Benz of Poole was great because the whole process was stress free and no pressure. The team are amazing especially Mat Oraf. "

22nd March 2018 | Mr L

"I'd recommend Bristol Street Ford Shirley to a friend because I found them very helpful. They found me a suitable car very quickly. and I had great confidence in the help they gave me in looking for my present car."

22nd March 2018 | Mrs Hazel Zaidi

"My experience at Carbase Bristol was memorable because salesman Lauroy was really helpfull. He sold what i was looking for and agreed with cons I raised "

22nd March 2018 | Miss Liene K

"They were offering a very good deal but I had already ordered a BMW. Next time?"

22nd March 2018 | Mr S

"My experience at Sinclair Volkswagen Bridgend was memorable because had both cars serviced with annual m.o.t. testing and found the service with Phil picking up & returning our cars promptly very help full as myself & husband both work full time and require our vehicles."

22nd March 2018 | Mrs Jackie Jones

"My experience at Harratts Kia Wakefield was memorable because staff are friendly helpful and competent."

22nd March 2018 | Mrs T

"Unbeatablecar Crawley were great because There was no pressure to buy.but when I had made my mind up about the car that I was interested in there was a salesman ready to help me with anything I wished to know.Well done unbeatable cars fantastic service."

22nd March 2018 | Mrs Ann Stone

"Harratts Volvo Wakefield were really helpful and I'd recommend them because the staff were very accommodating. The vehicle I purchased was in perfect condition and I am thrilled with it. "

22nd March 2018 | Mrs Sarah W

"I would not recommend Peter Vardy CarStore Glasgow because they are untrustworthy"

22nd March 2018 | Mr H

"My experience at Nissan Liverpool was positive because everyone was very helpful. "

22nd March 2018 | Mrs Anna Reid

"South Hereford Volkswagen Hereford were really helpful and I'd recommend them because we received great service from the sales team especially John Ferris who explained everything well, and nothing was too much trouble for him. "

22nd March 2018 | Mrs Jane Cotton

"I had a great experience at Harratts Honda Wakefield because Dave the sales executive was extremely professional and courteous. "

22nd March 2018 | Mr Kevin Stephenson

"Bristol Street Citroen Nottingham were great because every part was done by phone as I'm disabled "

22nd March 2018 | Mr Steven Dunkley

"I'd definitely recommend Grinkle Park because it has a homely feel and you are made very welcome and it is a good location to tour the local area."

22nd March 2018 | Brian Brewster

"Chris Heath was very helpful and friendly throughout the purchase."

22nd March 2018 | Mr T

"The experience at Dacia Wolverhampton was great because we were offered choices, listened to and all our questions answered before a test drive. We wanted a car with low tax and low mileage and it fitted the bill perfectly.Staff were polite and professional."

22nd March 2018 | Mrs Angela Seddon-Doyle

"I'd recommend Westdrive Kia to anyone because of the great service and good stuff all round"

22nd March 2018 | Mr Kevin Wright

"I was pleased with Hampshire Car Sales and would recommend them because they had a great choice of vehicles. The sales team worked really hard to give me a good deal and got me on the road in my new car quickly. "

22nd March 2018 | Mr Sean Wilson

"I'd recommend Pentagon Oldham to anyone because the service they provided me was perfect for buying my first car"

22nd March 2018 | Miss Lauren Long

"I would recommend Nissan Leicester to friends and family because although extremely busy nothing was too much trouble for them"

22nd March 2018 | Miss H

"The experience at Harratts Pontefract was great because I found all the staff to be very friendly and professional."

22nd March 2018 | Mr Mark Stone

"I'd recommend Bristol Street Nissan Northampton to anyone because they provide a great service, very helpful, informative and honest "

22nd March 2018 | Miss Michelle Richardson

"My experience at Toomey Southend Renault was cracking because mark was a great sales men "

22nd March 2018 | Mrs Kim Gray

"I was happy with the service at Bristol Street Nissan Northampton because could not have been more helpful."

22nd March 2018 | Mr Gerard Breslin

"My experience at Peter Vardy Vauxhall Kirkcaldy could have been better because I have the service plan and when booking our service I asked for a lift home when I dropped the car off and they said that would be fine and to call again the day before to confirm. I phoned and got put back and forward to different departments four times and eventually was told someone would call me back which they never did. I phoned again in the morning and I was told I would get my lift home. Then later in the morning received a message to say I could no longer get a lift. I then had to get my wife to cancel an appointment to come and collect me. We use two other garages with our two other cars and ALWAYS get offered a lift or the car collected from our home!!! I think it is a disgrace that PV do not offer this and will probably change garages for my next service"

22nd March 2018 | Mr K

"I'd recommend Bassetts Citroen Bridgend because I'd recommend Neil to help anyone find the right car for them"

22nd March 2018 | Mr Andrew Thomas

"I'd recommend Lookers Renault Newcastle to a friend because dealing with them has been a really good stress free experience and they have answered all my questions."

22nd March 2018 | Mrs W

"The staff at Mike Brewer Motors Sheffield were good because they didn't pressurize at any time. They were very good with communication and their friendly and comforting nature is to be held in high regard!"

22nd March 2018 | Miss F

"The experience at Bristol Street Vauxhall Waltham Cross was good because everyone was so nice and friendly, professionally looked after. Everything went very smoothly. Much better experience than ford!! "

22nd March 2018 | Mrs Roxanne Hawkes

"I had a great experience at Bassetts Nissan Bridgend because I recieved excellent service, very professional and I would definitely return to buy my next car."

22nd March 2018 | Mrs F

"I'd definitely recommend Mike Brewer Motors Luton to friends and family because I got a good deal on the car I was looking to buy and the staff were professional and the dealership reputable"

22nd March 2018 | Mr Nigel Hardy

"Baylis Vauxhall Hereford were great because they are very helpful "

22nd March 2018 | Mrs Deborah O'Brien

"Toomey Brentwood Vauxhall were great because salesperson Billi was very helpful and polite. He explained the finance options well and everything was done quickly and was very straightforward "

22nd March 2018 | Mrs Nicola Toomey

"I'd endorse Sandown Fleet because the friendly and excellent service and very pleased with the car."

22nd March 2018 | Mrs Karen Taylor

"I would not recommend Peter Vardy CarStore Dundee because I have been messed around for over a week. Still don't have new car even though everything on my side has been finalised. "

22nd March 2018 | Mrs R

"The experience at Bristol Street Motors was great because I was able to get a car in a week which was what I wanted from professional, easy to talk to people."

22nd March 2018 | Christine Hepple

"I'd endorse Harratts Renault and Dacia Wakefield because they are professional friendly people with great customer services "

22nd March 2018 | Mr Gary W

"I'd suggest Hilton Garage to a friend because the sales people are always helpful, and I have never had any problems with the numerous cars I have bought from there. Sean is especially helpful."

22nd March 2018 | Kerry Shields

"The staff at Shelbourne Motors Renault were good because they recognised my needs and found me what I was looking for. Excellent service. "

22nd March 2018 | Mrs Julie Rodgers

"My experience at Hilton Garage could have been better because - basically led up the garden path!!! took out finance through yourselves - the car was not ready on the date agreed, but I still signed the finance due to the distance involved (1:45 drive in each direction) to be told the finance will not kick in until a month after I take delivery of the car - this was not true started just about a week later after finally taking delivery due to wrongly ordered parts (blamed on vauxhall) you were not willing to take any acceptance of fault though you did deliver the car once ready (3 weeks later) to my property. Overall I got the impression that once you had sold the car and got the money you was not interested in the customer service. "

22nd March 2018 | Mr Gary Payne

"I was happy with the service at Harratts Nissan Wakefield because they were prompt & did it without any delay"

22nd March 2018 | Mr Nigel Homer

"The staff at Ancaster Fiat Shepperton were good because they were very polite"

22nd March 2018 | John Cooper

"Barry Grant, the salesman was excellent. The site is very small and sometimes it’s hard to park. I haven’t had dealings with the aftersales so cannot comment on them. "

22nd March 2018 | Mr Mark Chapman

"I'd suggest Harratts Volvo Wakefield to a friend because good cars, reliable , friendly staff"

22nd March 2018 | Mrs R Prince

"I'd recommend Brindley Honda Wolverhampton to anyone because quick friendly service"

22nd March 2018 | Mrs Dianne Noad

"I'd recommend Brindley Kia Tipton to a friend because the Sales Team listen, and do not pressure you to buy, they take their time with you and do not rush, vey relaxed atmosphere. All questions were answered professionally and the Team on the forecourt and in the office are very well informed."

22nd March 2018 | Mrs Linda Howard

"My experience at Autoworld Willenhall could have been better with more communication and delivery when promised. Still waiting for vehicle ."

22nd March 2018 | Mr Mike Russo

"The Salesmen was extremely welcoming and managed to get in the car I wanted into the show room very quickly. The Price was very competitive and had the reassurance of a VW garage if anything was to go wrong. Great service "

22nd March 2018 | Mr F

"I had a great experience at Peter Vardy CarStore Glasgow because it was really easy to view cars. Friendly greeting at the reception. Was handled by Haydon. Really friendly, knowledgeable and made the whole process easy from start to finish. He was new but you couldn't tell. 5/5"

22nd March 2018 | Mr Iain Cooper

"I'd definitely recommend Bristol Street Ford Durham because they provided excellent customer service, i cant thank Geoff enough he was brilliant. "

22nd March 2018 | Miss Robinson

"I'd definitely recommend The White Swan to friends and family because although we were somewhat dissatisfied with the quality of the dinners and the fact that we had to go outside to access our room, the overall experience was positive. "

22nd March 2018 | Jim Rowe

"The vechile was as i seen on the Internet it looked good and the sales manager was good at is job and did not put me under pressure to make the deal I felt at ease and wood look again when i was thinking of changing my car Yours truly Mr H Chapman"

22nd March 2018 | Mr Harold Chapman

"PJ Nicholls Evesham were great because I felt they were very professional, polite and speedy."

22nd March 2018 | Mr C Austin

"I would not recommend Lomond Audi Glasgow because I bought a car and asked several times about the the service history and was told it was there I took the car home no service history was told by Ross Corbett that I could get service history at any time from Audi then after having to ask him to email it to me he didn't and then after 3 days of phoning he try's to deceive me by sending me the service Audi had done when it came in to your show room a salesman that doesn't know what service history is still waiting "

22nd March 2018 | Mr William Boyle

"I'd recommend Carbase Bristol to a friend because Excellent service by very friendly and helpful staff who were top class at their jobs. The cars for sale are quality vehicles with a huge selection to choose from. Special mention to Arif great guy a joy to deal with"

22nd March 2018 | Mr Gary Winter

"The experience at Harratts Renault and Dacia Wakefield was fantastic because as a Motability customer they really looked after me. From first going into the dealers to receiving the vehicle. This continued up to my first service with them and still continues. I have no hesitation in recommending them to anyone."

22nd March 2018 | Mr Brian Walker

"Harratts Honda Wakefield were helpful because they always are. They care about what they do. This time my gear lever was tightened and I did not mention it was loose"

22nd March 2018 | Mr George Howe

"I'd definitely recommend Bristol Street Used Cars Derby because they did not pressurise me but answered all questions in a professional way"

22nd March 2018 | Mr Peter Sallis

"Baylis Vauxhall Cirencester were great because they listened and did all that was required "

22nd March 2018 | Mr Parsons

"Harratts Pontefract staff were good because i dealt with the mobility guy at harratts. He was amazing made everything simple. I felt comfortable with him he was not pushy he remembered my name and daughter s name. I felt like a friend not a customer "

22nd March 2018 | Mrs Marcelle Dockerty

"Bristol Street Citroen Leicester were really helpful and I'd recommend them because the staff were very friendly and helpful and understanding. Kamila in particular wanted to make sure I got the car that was just right for me and was very patient. I am thrilled with my lovely new car and I would definitely go back to Citroen in Leicester again."

22nd March 2018 | Miss W

"My experience at Harratts Kia Wakefield was cracking because the staff were very informative and helpful. I was completely satisfied with all aspects of my visits"

22nd March 2018 | Mr Anthony Parker

"Bassetts Honda Bridgend were great because the initial sales consultation with Neil Gibbons was so detailed, relaxed and helpful. There was some ambiguity on the day of the transaction when I dealt with the manager, however this was eventually resolved to satisfaction. "

22nd March 2018 | Ms Care

"I have always since 17 been a Volkswagen guy,,however after the way we have been looked after by yourselves over the past three years I don't think I will ever change from Nissan,,your sales team our fantastic and the aftercare shown to us with my last car was second to none,,,i have and will recommend you guys to anyone,,,,keep up the good work and many many thanks,,,,gary"

22nd March 2018 | Mr Gary Schorah

"My experience at Peter Vardy Vauxhall Aberdeen could have been better because when I told them the car was not suitable for my needs they could have then left me alone. instead I had an email every day and a phone call every evening trying to persuade me to go ahead and have a test drive etc"

22nd March 2018 | Mr Colin Doughty

"My experience at Lookers Renault Carlisle could have been better if the car did not break down 2 hours of leaving the forecourt and then having to explain to three people what the problem was i can only go by the information giving to me by the R A C it felt if i was the one having to defend myself to what was wrong with the car"

22nd March 2018 | Mr N

"The staff at Toomey Brentwood Vauxhall were good because used cars were very good. "

22nd March 2018 | Mr Barry Teader

"I'd recommend Renault Solihull because the service I received was first class!"

22nd March 2018 | Mr S

"The salesman was helpful, including getting a car from another dealership"

22nd March 2018 | Mr A Robertson

"My experience at Baylis Vauxhall Cheltenham was positive because the cars clutch and fly wheel boke 2 days into having the car. They fixed the problem kept me on the road the whole time. Was speedy great service"

22nd March 2018 | Mr Shaun Rossiter

"I'd definitely recommend Solberge Hall because it`s the second time we have stayed there and we will go back"

22nd March 2018 | john stevens

"The staff at White Dove SEAT were good because they are friendly and value your business. From past experience they are very helpful and do their very best to resolve any issues."

22nd March 2018 | Mr Gary Matthews

"My experience at Now Vauxhall Hayes was cracking because I braught a decent car for a good price and good staff service "

22nd March 2018 | Miss Romany Honour

"The experience at Farnell Land Rover Bury was great because I left feeling like a valued customer having been completely looked after. "

22nd March 2018 | Mr Ian Nagel

"White Dove Skoda were great because my overall experience was just fabulous. Salesman Mike was such a great guy, very informative and helpful."

22nd March 2018 | Miss Michelle May

"I would recommend Solberge Hall to friends and family because you feel so relaxed and comfortable staff are always there to help you and so friendly the rooms are nice and clean and comfortable "

22nd March 2018 | Colleen Lynn

"I just found the right car I was looking for and they gave me one year warranty with it . That’s great ! Really happy with my purchase. "

22nd March 2018 | Mr Manmohan Singh Matharu

"I haven't got the time to explain on here how bad Harratts Renault Wakefield are. I will not be coming back except to return the car and hand in the keys."

22nd March 2018 | Mr Ian Catherall

"Central Car Clearance were really helpful and I'd recommend them because I wasn't pressured or rushed into buying, all questions were answered to my satisfaction. It was an enjoyable purchase, would go back again for another car."

22nd March 2018 | Mrs Helen Glynn

Lexus Poole

Lexus Poole

Now one of the largest privately-owned motoring groups in the south of England, the Westover Group first opened for business in Bournemouth back in 1923. The Group now proudly represents 16 vehicle manufacturers – Abarth, Alfa Romeo, Dacia, Fiat, Hyundai, Jaguar, Jeep, Kia, Land Rover, Lexus, Lotus, Nissan, Peugeot, Renault, ŠKODA, and Toyota - and employs over 600 local people.

With 24 showrooms located across the region - from Christchurch and Poole to Corfe Mullen and Salisbury - Westover offers the widest choice of new and used cars for sale in the area, with everything from cost-effective city cars and the very latest in carbon-neutral electric technology, to luxury sports coupes and rugged off-roaders. Westover Group also offers competitive used and new car offers to suit every budget.

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