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These reviews were collected by JudgeService.com, an independant car dealer review website.
"My experience at Harratts KiaWakefield because the staff were very polite and helpful. The only reason we are not going ahead is because the Kia Sportage on Motability was too much upfront cost on the automatic "
"I would not recommend Harratts Nissan Wakefield because 1) lack of basic customer care skills such as understand what you want and how long you have 2) blatant lack of knowledge of products - told me heated windscreen only available on tekka models 3) packages/bundles quote with several ads ons included - felt like ppi 4) offered one quote (loaded with addons) and not a choice/options to compare/contrast 5) took ages to do everything disappearing off for 10 minutes at a time 6) showroom furniture looked weathered and old 7) basically looked a gift horse in the mouth by trying to push a sale of a car on the forecourt instead of hearing what we wanted from the visit and setting out to meet those requirements (compare a range of vehicle models and specs and financing options) Would never go back"
"I would not recommend Carbase Bristol because of how you charge people for test driving the cars. It's a lot of money to loose if you decide not to buy a car. It's a scam. "
"My experience at Lookers Audi Teesside was positive because I was greeted with a lovely offer of tea or coffee. The salesperson was knowledgeable and went through various specification options that were available now or soon, in order to get me the vehicle I want, when I want (or as close as possible). "
"My experience at Warrington Audi was memorable because they kept me informed repaired my vehicle for a very good price and provided me with a free curtesy car. Excellent customer service and very friendly staff"
"I'd suggest Lookers Preston Volkswagen to a friend because they are helpful and knowledgeable about their products "
"Good Overall experience Sinclair MercedesBenz of Cardiff & Newport were fantastic because "
"I was happy with the service at Pentagon Lincoln OCR because the young man who dealt with me was very friendly, polite and I felt valued as a customer! I thought for such a young man he is very good at his job! He will do well!! "
"Hendy Honda Portsmouth were really helpful and I'd recommend them because I set out my 'wish list'. and the sales team were very helpful, and provided practical & sensible information on alternative vehicles viewed . It was a pleasure to do business with this team."
"I'd definitely recommend South Hereford Volkswagen Hereford because of the good advice and help given. "
"The staff at Lookers Birmingham Vauxhall were good because they were helpful and quick to respond to communication."
"Jordan was an excellent salesperson and showed me details on the BMW."
"Lookers Ford Braintree were great because the sales person tried really hard to get the monthly cost down to what we wanted to pay. Me and my wife are so pleased with our new car. "
"My experience at Farmer & Carlisle could have been better because my van had a mechanical problem was taken I but same problem returned after a further 2 weeks and no one keeping me informed I finally spoke to the manager and swapped the van for another one plus putting cash towards it which wasn't my original plan customer after sales very poor"
"Hendy Car Store Exeter were great because it was all very quick and easy."
"I was pleased with Dacia Manchester and would recommend them because it was trouble free"
"I had a great experience at Hilton Garage because the staff were very helpful but did not try to pressure sell me a car."
"Hendy Honda Southampton were great because they listened to my concerns that required an action using the Warranty "
"My experience at Ancaster Hyundai Croydon was positive because my car was serviced and ready for me to collect on time, my car was washed and staff were polite and friendly."
"I was happy with the service at Drive Vauxhall WestonSuper Mare because it was consistent and everything was explained clearly and did not leave me feeling as if I were being patronised"
"Hendy Portsmouth were helpful because the friendly approach by all the staff that I dealth with. Dan and James that I dealth with directly ..both very professional, polite and very very helpful...thank you. "
"I'd recommend Richard Hardie Ashington to a friend because good service and local although I was told car mats are part of deal then when picked it up said they cost to much"
"Hendy Ford Crawley were fantastic because we walked in wanting to buy a car, we walked out with an appointment to test drive the next day, and we left the next day with the car we wanted. Top quality customer service, staff were extremely accommodating. Would definitely come back for my next car."
"The experience at Mackie Motors Brechin was good because very friendly staff don't puss you to buy anything but there for you to help and get a best deal or option for the costumer."
"The experience at Bristol Street Ford Worcester was fantastic because the sales staff (Dave) was exstremely helpful, listened to what I wanted, understood my budget and whilst discussed all offers / options and extras he did not push any deals! Also follow up call much appreciated, thank you Dave exceptional service "
"My experience at Richard Hardie Sunderland was memorable because I was looked after & kept informed from the start "
"Motordepot Hessle were great because very friendly and very professional in every department thank you motor depot"
"My experience at Bristol Street Vauxhall Northampton was cracking because good customer service"
"My experience at Vertu Honda Grantham was memorable because Emma Smith is an excellent salesperson who always gives 100% in all aspects of the sale. "
"My new car was originally from Cheltenham Baylis and got it there Matt Mills from Gloucester branch who was brilliant from start to finish. Defiantly recommend Baylis"
"I'd definitely recommend Pentagon Doncaster to friends and family because I'm satisfied"
"Kineholme of Otley were great because The staff were very polite and delt with my whife and myself in a way we wanted. Although the car was bought under motobility sceme as I have said the way we were delt with was very satisfactory."
"Volkswagen Van Centre Glasgow were fantastic because everything went along very easily"
"My experience at DM Keith Skoda Leeds was memorable because l had an excellent salesman in Chris Brearey . Chris took great care in explaining what was available for me to purchase and l had a test drive in 2 vehicles and Chris then found me a cracking deal."
"I'd recommend Pentagon Sheffield to anyone because the sales person I had was very friendly and efficient "
"Baylis Vauxhall Hereford were great because no issues this time or the previous 3 cars I have bought there"
"My experience at SERE Lisburn was positive because the staff are always, polite, helpful and positive. As a family we have been buying and selling and getting servicing at SERE, Lisburn, for over 20 years. Never had a bad experience."
"The staff at Hendy were professional knowledgable helpful& friendly Especially Charlie & Paul Smallwood who looked after me through the whole process "
"SERE Lisburn staff were good because their so friendly to talk to and they met your needs for car that suit your needs and budget aswell"
"I'd recommend Drive Vauxhall Aldershot because it was a smooth and pain free experience "
"I would recommend Renault Orpington to friends and family because the whole service from start to finish was fantastic. The video that was sent to me of the car I went on to purchase was great that personal touch was perfect. Thank you again "
"I'd definitely recommend Mackie Motors Brechin to friends and family because the level of service, particularity from Wendy McMahon was excellent. The deal on the car, including the trade-in all seemed very fair and honest. No pressure, no hard sale, it was all very pleasant. "
"The experience at InterestFree4Cars was great because of the quick and easy transaction and good communication throughout."
"The staff at Motordepot Hessle were good because they would try there hardest in order to sort a package that suited and was not forceful when trying to sell the vehicle. "
"I had a great experience at Vertu Honda Lincoln because from the moment we made our first enquiry and visit we were treated with courtesy and respect. The salesman was knowledgeable and had time to speak with us about the vehicle and our needs. A test drive was organised promptly and when the decision was made to purchase the service we received was excellent. Follow up calls were made to ensure we were happy. We would highly recommend Vertu Honda Lincoln and would not hesitate to purchase from them again"
"My experience at Bristol Street Volvo Sheffield ( sales dept. ) could not have been better but they have yet to prove that they have improved in the after-sales area before I could recommend them to family. We'll just have to wait and see."
"Bristol Street Used Cars Derby were really helpful and I'd recommend them because Tony was an absolute superstar. I was kept informed every step of the way with what was happening. He took the time to take an interest in me and my family and put me at ease as I sometimes find car dealerships can be pushy. Tony was not and I have got my perfect car with the extras I required. My partner will be down when he purchases his next car too. I truly feel that Tony is a credit to the company and it was a pleasure dealing with him."
"Baylis Vauxhall Gloucester were fantastic because they did everything they said they would"
"I'd recommend Lookers Guildford Volkswagen to a friend because to me they are friendly and professional and try to accommodate the wishes of the customer"
"Bristol Street Renault Bradford were great because a hassle free deal and excellent service"
"The experience at Lookers St Helens Vauxhall was great because the staff were professional, friendly and polite and the showroom wss welcoming."
"My experience at Lomond Audi Glasgow could have been better because prices were wild"
"I was happy with the service at Brindley Honda West Bromwich because they’re very friendly and very inviting. The cars are very reliable "
"I'd definitely recommend Bristol Street Ford Redditch to friends and family because of the personal attention given to me during my recent purchase"
"I'd recommend Vertu Honda Mansfield to a friend because the professional friendly staff went above and beyond to find the best vehicle for my needs even looking at alternate brands. Will be returning myself "
"i was able to book it in for the date and time I was wanting which was great. I booked Ann early slot so that the work could be done for the afternoon so booked it on for 10 but then said it could take all day for it to be done, so not too sure what the need to book in a time slot it there's no rough finish time for completion. Upon the works, I was called to say I would be charged over 200 pounds for the works, for me then having to mention that I do have lifetime warranty. They said they would look into this and call me back. I waited nearly 2 hours for the call which then came to be a voicemail as I was having to take my mother to the hospital using a rental of yours which was helpful. However the voicemail stated that my call was late back due to the colleague having something the dl then go for lunch. So it would be appreciated if then a message was passed on to call a customer back as I was sT waiting for a call back which my understanding would have been within 5 mins. very confusion and somewhat unorganised which is an annoything thing to happen in a busy day off. The work was completed fine and I am greatfjl for the loan car, however I think you should have a policy whereby you shouldn't be able to smoke in the car. As the red Vauxhall Adam I had as a loan car ablaolutley stank of smoke, which isn't good at all."
"I was happy with the service at Bristol Street Ford Crewe because salesman was good but all sales staff should be knowledgable in journeys made and sell cars appropriately."
"I would not recommend Lancaster Land Rover Tonbridge because value on part exchange car was extremely low"
"Vertu Infiniti Newcastle were great because from start to finish the customer service was brilliant. I was always called back and never had to chase them up in anything. "
"Farnell Land Rover Bradford were really helpful and I'd recommend them because the quality of service was impreccable. Even though my car is three years old, the experience I had made me feel that I was buying a new car. Very professional and friendly "
"My experience at Lookers Land Rover Colchester could have been better if there was honesty by 5he sales manager. The apprentice salesman was very helpful and we had no issues with him."
"The experience at Brindley Kia Wolverhampton was good because the staff were friendly and courteous. There was a good selection of vehicles for different budgets. There was no pressure whatsoever to buy or take finance. I shall definitely recommend others to have a look there and will go back when I decide to change my car in the future. "
"I'd recommend Drive Vauxhall Leamington Spa to a friend because of the vast choice and friendly knowledgeable service "
"I was thoroughly impressed with Brindley Mazda Wolverhampton because the customer service and attention to detail exceeded my expectations. The transaction was handled by Paul Townsend who provided an outstanding and worry free purchase and handover and I would not hesitate to recommend both Paul and Brindley Mazda to any prospective customer."
"My experience at Farnell Land Rover Leeds could have been better because from order to collecting the vehicle took 2 weeks, both keys were lost by Farnell Leeds. Paintwork issues were to be put right but weren’t. I now have a problem with the rear suspension. How could I possibly recommend Farnell to my friends and family and keep face?"
"Drive Vauxhall WestonSuperMare were great because very friendly and helpful staff. They found the exact car I needed even though I was reluctant to change models. Everything I was looking for in a car, they found, plus more. I couldn't be happier with how the team helped us."
"The experience at Drive Vauxhall WestonSuperMare was good because easy to talk to, questions answered promptly on the vehicle i was interested in,good test drive out of the forecourt for a few miles good explanation on every thing inside the vehicle where things were too,James good at his job had a good friendly way to make you feel at ease.Good follow up service after ."
"I'd recommend Drive Vauxhall Bury St Edmunds because the salesman Dan Harold could not have been more helpful .His attention to detail was far better than I had experience with previous purchases from other dealers"
"The experience at Lookers Ford Harrogate was fantastic because The overall service was good. It was a positive experience in buying such a big purchase. The salesman understood my needs and concerns and appreciated I was committing myself to a big purchase. "
"I'd definitely recommend Greenhous Vauxhall Telford to friends and family because, they are a great company with an excellent stock of vehicles and excellent customer service. "
"Bristol Street Versa Batley staff were good because they have a reliable service and proven product"
"The staff at Pentagon Burton On Trent were good because they were very professional."
"Bristol Street Ford Stoke were great because they were polite and helpful and I was able to get the vehicle I purchased within 24 hours."
"Brindley Honda Wolverhampton were really helpful and I'd recommend them because from the moment we contacted them regarding the car we were interested in, Ben Woolley kept us up to date with everything on it and everything we asked for to be done with car was carried out before we picked it up. "
"The experience at Baylis Vauxhall Worcester was good because everything was dealt with efficiently and I always find everyone very obliging.Thank You "
"The experience at South Hereford Volkswagen Hereford was great because friendly and very helpful staff "
"The experience at Farnell Jaguar Bolton was fantastic because straight from the start they make you feel comfortable and put you at ease throughout the sale. Always Informative and very helpful all the time, right till you drive off the forecourt A very good range and specification of vehicles, I'm a satisfied customer."
"The staff at Lookers Ellesmere Port Vauxhall were good because good service and willing to adapt deals to meet customer requirements"
"My experience at Lookers St Helens Vauxhall was memorable because Mr Simon Bant was of great help; he arranged a test drive within hours of my initial phone call, explained everything about the car and the purchase process and was generally very nice to deal with. At no time we felt pressured, and he was happy to respond to all our request and queries without hesitation."
"I'd endorse Lookers Ellesmere Port Vauxhall because from our initial meeting with Craig through to picking our car up we were kept updated and all of our needs were met. We even had an email by Craig to ask if we were enjoying our car a couple of days later"
"I'd recommend Baylis Vauxhall Hereford to a friend because they offered a straightforward and professional service free of jargon and hard sell."
"I'd endorse Farnell Jaguar Bolton because the customer service is outstanding "
"I had a great experience at Lookers Guildford Volkswagen because the staff were friendly and helpful and the test drive was long enough to get a feel for the car."
"My experience at Drive Vauxhall Bristol Central was cracking because even though the person who I had a booking with was out they dealt with me as fast as possible, Adam Brereton was very patient and explained everything, understanding exactly what type I wanted. Overall pretty impressed as Finance took only a couple of hours, to be authorised signed the paperwork and got the car only 2 days later ( as can’t hand over during the weekend). The first deals were pretty good as I expected to be paying around £200 and thanks to the deals got under that I love my car, I had been struggling with mine to get to work and now I fly in. Over all really happy. "
"I had a great experience at Central Car Clearance because the sales executive I dealt with (Jackie Hogan) was very pleasant, great attitude, not pushy to make me buy the car I wanted, seemed to have a good degree of knowledge of vehicles and also treated me to a very nice cup of coffee. Had the car for four days now and I'm already in love with my "New Baby", hoping to have many years of happy motoring."
"My experience at Brindley Mitsubishi Cannock was positive because ..both Tom and Michael were exceptional from start until finish .. A garage run how a garage should be run ..highly recomended"
"I'd definitely recommend Lookers Guildford Skoda because they put the Customer first and offer great deals."
"Vertu Honda Stockton staff were good because They Where Never Pushy They Gave Me Time To Make My own Mind Up With out any Pressure, Especially Steven Who I Dealt With Most of the time, He Couldn't Do Enough for me Thanks Steven "
"The experience at Bristol Street Renault Gloucester was fantastic because there was no hard sell and we were very well treated by all involved in the sale.It was an enjoyable experience."
"The experience at Bristol Street Vauxhall Northampton was fantastic because of their no nonsense approach and wanted to please not only us but all of their customers"
"I'd recommend Advance Vauxhall High Wycombe because they look after me very well "
"The experience at Bristol Street Citroen Nottingham was fantastic because the salesman we're very helpful and quick completing the sale."
"Brindley Honda West Bromwich were great because we know the sales team from our last purchase and went back to them. The service was as good as before. We are old but if we buy another car, we will definitely go back to Natalie and her team. "
"My experience at Lookers Renault Newcastle was memorable because I liked having a female salesperson who was both knowledgeable and helpful. "
"I'd recommend Bristol Street Hyundai Peterlee because my purchase of the vehicle eventually, the only problem was that of other services trying to make you buy & not really required."
"I would not recommend Guy Salmon Jaguar Coventry because of the poor aftercare service i received"
"I'd definitely recommend Baylis Accident Repair Centre Gloucester because the staff went out of their way to help me when I was not probably the best customer. Especially Haley "
"I'd suggest Baylis Vauxhall Hereford to a friend because they were really efficient start to finish. Big thanks. "
"I'd definitely recommend Baylis Vauxhall Gloucester because the salesman dealing with my purchase was friendly and helpful.Nothing was too much trouble for him and he did all of the-necessary paperwork with DVLA regarding my private number plates .He was very knowledgeable about all aspects of the car I was buying but most of all he was NOT ‘pushy’. Top marks from me !!! "
"My experience at Lookers Stockport Seat was memorable because of Tony Shield"