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100 reviews of Mazda Bristol

These reviews were collected by JudgeService.com, an independant car dealer review website.

100

Reviews of Mazda Bristol

87

Overall satisfaction

87

Would recommend

"The experience at Bristol Street Mazda Bristol was fantastic because all of our needs were met. No questions went unanswered, good experience throughout "

2nd June 2016 | Mrs liza King

"I would not recommend Bristol Street Mazda Bristol because the first car we test drove and agreed to buy turned out to already be purchased by another customer so technically I had road tested a customers car without their knowledge. We were then called up to say a car had came in so took another 2 hours off from work only to find it wasn't the model we were looking for and yet the salesman still tried to sell it to us. We then decided to buy a more expensive car from Bristol street which when we went to test drive the salesman was loading a sat navigation disc in only to be told if this didn't work the car would come without out? Surely if you advertise a car with sat nav from a main mazda dealers you would expect it to work? Our handover two days later was so bad that my partner and I had no idea how the sat nav or the Bluetooth etc worked we had to sit there with the manual. The general manager then came out who was quickly brought up to speed on the previous problems and then told us to still score the dealership and salesman a 10 out of 10 so the league table still looked good? Not really the way to make a customer feel you are taking their problems seriously and in a lot of workplaces working for the financial conduct authority would also probably be a case for disciplinary action. We now find we have no jack in the car and are still waiting for a phone call back 5 days later so not sure how good the sales check was in the workshop when emergency equipment is missing!"

31st May 2016 | Mr Anthony King

"Bristol Street Mazda Bristol were fantastic because they weren't pushy with you ,we explained what we were looking for and they came up with the car test drove the car the figures were good so we went for the car no problems the sales people were very professional . "

27th May 2016 | Mrs helen Neil

"I would not recommend Bristol Street Mazda Bristol because although the man who I dealt with during the purchase of the car was helpful this did not continue on with the firm afterwards. After finding that I had not been provided with the necessary information needed with the car I believed it would simply take a phone call to resolve the issue. This was not the case and after endless phone calls lasting up to an hour on multiple occasion I was simply passed from person to person with no resolution. I was then told on two occasion that people would call me back and this failed to happen. The branch from which I purchased the car failed to deal with this issue themselves and instead passed me on to other area stores for them to sort out; the issue is still currently unresolved. "

25th May 2016 | Miss Ruby Hobbs

"I was pleased with Bristol Street Mazda Bristol and would recommend them because they done everything to help me purchase the car and were very easy to speak to on the phone when I had questions that I needed answering about my purchase, very happy person I am now with my new car."

25th May 2016 | Mr Matthew Ball

"My experience at Bristol Street Mazda was excellent thanks to the attitude and care of Sam Lake my salesman who made the whole buying experience enjoyable, easy to understand and hassle free - he was a pleasure to deal with."

25th May 2016 | Mrs G

"The staff at Bristol Street Mazda Bristol were good because the guys were very friendly and helpful."

16th May 2016 | Mrs Siobhan Joubert

"Bristol Street Mazda Bristol were great because sales advisors were helpful , used cars were good condition. "

15th May 2016 | Mrs Dorota Tadra

"My experience at Bristol Street Mazda Bristol was positive because all the staff were very polite, courteous and explained everything in a way I understood , this was the first time I had bought a car on finance and was a little unsure how I would understand the procedure but they made everything hassle free and it was a delight and I'm very happy with the car I bought, I will definitely be visiting them again in the future, A big thanks to Ricky for all the help he gave me."

15th May 2016 | Mr Stewart Clapton

"I'd suggest Bristol Street Mazda Bristol to a friend because they are so friendly give you loads of time keep within ur budget when ginding you a car and delivered a first class service with no hard sales. Cant rrccomend enough will def be back the fiat is my daughters dream. Thankyou peter really apprrciate your help."

12th May 2016 | Mr Paul Harris

"I was happy with the service at Bristol Street Mazda Bristol because there was a great choice and Sam listened to what I wanted and found me the perfect match! "

11th May 2016 | Miss Francesca L

"I was pleased with Bristol Street Mazda Bristol and would recommend them because, as explained above, a car of this type is an indulgence, I can only say that Pete Chapman the sales man almost made it a pleasure to part with money. The car was beautifully presented Pete was helpful with all our requests and enquiries. I would definitely use this branch of Bristol St. Mazda when I next look for a car."

3rd May 2016 | Mr dave Jones

"My experience at Bristol Street Mazda Bristol could have been better because of the few problems after handover too place, still in process of sorting out."

1st May 2016 | Mrs Andrea Clay

"I would recommend Bristol Street Mazda Bristol to friends and family because they had the exact car I wanted plus excellent service and of course 0% finance !!"

30th April 2016 | Mr simon Mollison

"Disappointed when salesman did not contact us and he apparently left. This probably accounts for not allowing us to wait a further day before purchasing the car to stop us loosing one months car tax."

29th April 2016 | Mr h

"I was pleased with Bristol Street Mazda Bristol and would recommend them. Aaron, the salesman was extremely helpful and patient and personable. "

26th April 2016 | Miss georgia Radcliffe

"I'd recommend Bristol Street Mazda Bristol because everything I required was catered for "

23rd April 2016 | Mr Paul Cleverley

"I'd recommend Bristol Street Mazda Bristol because the service was very good and made the whole buying experience easy and very professional"

20th April 2016 | Mr Keith Reynolds

"I'd definitely recommend Bristol Street Mazda Bristol because good helpful staff"

17th April 2016 | Mr Doyle

"I was happy with the service at Bristol Street Mazda Bristol because from start to finish the sales man Sam Lake was so professional and helpful, nothing was too much trouble."

16th April 2016 | Mrs Angela Reeder

"Bristol Street Mazda Bristol were really helpful and I'd recommend them because I had a excellent salesman who catered for my ever need, kept me informed at all times fabulous service from first phone call to picking up the car brilliant and we would return again in the future"

15th April 2016 | Mr Dudley Bale

"The staff at Bristol Street Mazda Bristol were good because they dealt with all my questions"

14th April 2016 | Mr Jason Webb

"I would not recommend Bristol Street Mazda Bristol because there is absolutely no after-sales service. I am unable to resolve any minor issues as they never return my calls and also the same issue has now been unresolved for over 2 weeks, with no further contact from them. Before the sale they have all the time in the world, however once they have your money they no longer have time for you."

14th April 2016 | Mr Luke Gallop

"The experience at Bristol Street Mazda Bristol was good because From start to finish my wife and I felt relaxed which is not always the case when purchasing a new car. Everyone very polite and no pushy sales persons. "

11th April 2016 | Mr Leighton Kendrick

"The experience at Bristol Street Mazda Bristol was good because the staff were very friendly always on hand to help, the manager took time to sit down with us and make sure Luke meeting our needs, Luke kept in touch with us though out the whole process. Luke listened to what we needed as a family and really came up with a great car for us! He was honest and straight to the point, telling us what needed to done Mende with the car and the time scale they needed to do it in! What more can you ask! And for us he big thing was Luke was not pushy, he gave us our options and let us make an informed choice which is very important. "

10th April 2016 | Mr Craig Laird

"We waited a very very long time to get seen & when we did that was fine, I had test drive but after papers were signed we basically were ignored. Waited again a very very long time for the tax to be sorted I had to look for someone to tell us what was going on. Finally it was sorted & I was told the car is out the front on forecourt no one helped us with it I was just given the keys. It seems if you were buying an expensive car you had 100% attention. We didn't. I would not recommend Bristol Street Mazda Bristol because "

8th April 2016 | Mrs georgia osborne

"Very well and professionally treated from start to finish, slightly misunderstanding when enquiring about checking a squeak from front suspension, however resolved to my complete satisfaction."

7th April 2016 | Mr L

"Bristol Street Mazda Bristol were really helpful and I'd recommend them because very professional, the salesman Sam Lake was superb."

22nd March 2016 | Mr Michael Wotton

"My experience at Bristol Street Mazda Bristol was positive because the sales man was very helpful "

22nd March 2016 | Mrs Maureen Bishop

"The staff at Bristol Street Mazda Bristol were good because the sales person I dealt with was pleasant courteous and very helpfull with all aspects of the sale. "

22nd March 2016 | Mr P

"Bristol Street Mazda Bristol were fantastic because they wanted a sale and i wanted to buy at a fair price."

17th March 2016 | Mr David Grant

"I'd definitely recommend Bristol Street Mazda Bristol because they have a vast collection of cars of great quality at a great price. As a understanding team that can suit everybody needs for purchase of there car"

15th March 2016 | Mr Jason Barton

"Bristol Street Mazda Bristol staff were good because all matters where quickly sorted in an efficient and in a friendly way into buying my car."

14th March 2016 | Mrs Vivenne Bushell

"Bristol Street Mazda Bristol were great because I received a friendly, professional and efficient service, wouldn't hesitate to recommend to friends and family. "

9th March 2016 | Mrs Patricia Snow

"I'd recommend Bristol Street Mazda Bristol because they service from salesman was very good and efficient"

3rd March 2016 | Mr Bipin Patel

"I'd suggest Bristol Street Mazda Bristol to a friend because the service and staff are excellent"

28th February 2016 | Mrs Angela Wiles

"I'd suggest Bristol Street Mazda Bristol to a friend because the salesman was unfailingly helpful and a couple of post purchase problems were dealt with with no quibbling"

25th February 2016 | Mr Keith Harris

"Bristol Street Mazda Bristol were great because of a quick purchase with minimum fuss from an organised and professional outfit."

20th February 2016 | Mr Keith Davies

"Good honest service and no messing about with car sales they were very friendly . I would like to say a big thank you to Mr Sam Lake as he was the guy who actually made the difference a complete asset to your company ."

19th February 2016 | Mr Ian Gawman

"The experience at Bristol Street Mazda Bristol was fantastic because, my son had put an email enquiry through and one of your team followed this up with a tele call, I visited the showroom to view the car and the salesman Chris Searle was excellent from start to finish, good old fashioned "proper" customer service. Well done."

17th February 2016 | Mr Adrian Jeynes

"My experience at Bristol Street Mazda Bristol could have been better because there were hidden issues with the car, it was clear that a proper PDI had not been carried out and my calls/emails about these issues have ALL been ignored."

17th February 2016 | Miss Claudia Tear

"I was happy with the service at Bristol Street Mazda Bristol because the experience from start to finish was very professional, friendly and relaxed. We had visited many dealerships over the past couple of weeks and this had to be the best service we had received by everyone there. I would defiantly recommend to friends and family."

17th February 2016 | Mr Nicholas H

"Bristol Street Mazda Bristol staff were good because very polite and friendly"

16th February 2016 | Mr raymond Frape

"The staff at Bristol Street Mazda Bristol were good because the salesman approached me outside the showroom which started a conversation about whether a higher spec model would be available and if so at what price. There was nothing that suited me at that location however the salesman searched on his records and after telephone calls to other locations found me exactly what I was looking for and reserved it for me then and there. The car was delivered to Bristol within 3 days - amazing!"

14th February 2016 | Mrs Karen Bryant

"Bristol Street Mazda Bristol were helpful because they were easy & hassle free to deal with"

14th February 2016 | Miss M

"My experience at Bristol Street Mazda Bristol was memorable because they did everything I expect from a dealer."

10th February 2016 | Mr Matthew Clegg

"I'd definitely recommend Bristol Street Mazda Bristol because Jerol will fit you up with a great set of wheels. "

9th February 2016 | Mr Peter Harris

"I was very impressed by the salesman - every question was answered in a most helpful and professional way."

5th February 2016 | Mr B

"I'd recommend Bristol Street Mazda Bristol to a friend because Luke the salesmen was very helpful, if I was unsure or didn't understand a part he was very understanding and broke it down, due to it being my first finance car. "

4th February 2016 | Miss Nelson

"I was pleased with Bristol Street Mazda Bristol and would recommend them because the service I received was very good and the salesperson was friendly"

3rd February 2016 | Mrs P

"I would recommend Bristol Street Mazda Bristol to friends and family because after browsing around my husband & I were met by Pete Chapman who was polite helpful informative about all the cars we asked about, so in answer to you question yes we would..."

2nd February 2016 | Mrs Jean Moulden

"I'd recommend Bristol Street Mazda Bristol to anyone because it delivered my requirements."

1st February 2016 | Mr Dave Salvage

"The experience at Bristol Street Mazda Bristol was fantastic because I bought car"

1st February 2016 | Mr Ryszard Bak

"My experience at Bristol Street Mazda Bristol was memorable because the staff were friendly and had full knowledge if cars available and matched our requirements exactly."

1st February 2016 | Mrs Susan Akerman

"I would not recommend Bristol Street Mazda Bristol because The mokka was what I wanted, seen the car on your website and went to my local show room, I put £100 delivery charge down, gave few details and said I would do paperwork once I had seen the car, not realising I had already been accepted for finance, went to view the car upon delivery and the car was dirty which was fine as it was a used car and I opted for diamond bright, so sorted as I am now aware finance is already there, I collect that Friday, the car was wet and I noticed a dent and a few scratches so my sales guy like, say not a problem will book you in etc as he had noticed or had time to check the car over, expect a call on Monday to sort a day, he said. I drove away, I then noticed there was still mud inside the drivers footwell also on the back seat the cup holder had dust few minor reason to make me think the car had only a basic valet and no diamond bright, I also noticed the boot rack was missing (was there on viewing) so I call speak to Luke, address my issues he says he will call me back which was 18/01/2016 I've since called left 3 messages for Luke and I've had no contact and he is not available when I call, so my needs have been left unstatisfeid which the service I've received. Miss Boswell 1/02/16"

1st February 2016 | Miss B

"Bristol Street Mazda Bristol were fantastic because of the attention paid to me during my visits to site for the purchase of my vehicle. I would particularly like to thank Chris for his help in collecting my Wife & I from the station & for helping us with the purchase."

1st February 2016 | Mr Simon Parris

"The experience at Bristol Street Mazda Bristol was great because I knew exactly what car I wanted as soon as I arrived at the garage and test driving the car wasn't a problem at all."

30th January 2016 | Miss C

"Bristol Street Mazda Bristol were fantastic because my last mazda3 is still a very faithful all round car , kept that car and still bought another one for fun . "

24th January 2016 | Mrs deborah Flay

"I'd recommend Bristol Street Mazda Bristol to a friend because they had the right car and negotiating the deal was pleasant and friendly rather than traumatic experience."

24th January 2016 | Mr Michael Mordue

"The experience at Bristol Street Mazda Bristol was fantastic because my queries was dealt with very professional over the telephone before I visited. On arriving I was treated well by all staff."

18th January 2016 | Mr Daron Fisher

"I would not recommend Bristol Street Mazda Bristol because my 7 days insurance paperwork was not provided and despite 2 phone calls nobody came back. So I was maybe driving around for 2 days without being insured! Aftersales service rated zero. "

14th January 2016 | Mr Alan Ward

"I'd endorse Bristol Street Mazda Bristol because the service was excellent and the range of cars was very good."

14th January 2016 | Mrs julie Belcher

"Bristol Street Mazda Bristol were really helpful and I'd recommend them because . They have Great cars, a very good sales team made choosing a car in this case 200 miles away really very easy, they delivered it to a garage locally with no obligation to buy. The salesman was excellent, the car was immaculately prepared. There was also never any pressure to buy the car we had chosen. Overall we could not be happier with the experience and of course the car."

13th January 2016 | Mrs Stephanie Fricker

"I would not recommend Bristol Street Mazda because they have no concept of customer service, the salesmen are apathetic and treat customers with disdain!!"

9th January 2016 | Mr H

"I would not recommend Bristol Street Mazda Bristol because the state of the car I have received. Scratch on the front and above rear wheel arch. Small key scratches around all door handles and small dent in the back door. The interior is spotless but no car mats. Grateful for Paul the regional manager exchanging our faulty car the chrysler yipsilon which we bought from them in last Jan but when we returned to pick the car up Paul was not present and it was like a circus at the dealership. No one was ready to see us when we arrived even though we had an appointment. Felt the test drive was rushed and we were being a burden as the manager sam was trying to sort out someone to take us and so we didn't get chance to inspect the car on the outside. I'd rather fork out my own pocket to fix it myself than go back there. I found one or two people unprofessional regarding other work colleagues. Being in a profession myself I know that highlighting mistakes of other work colleagues doesn't give a good impression and certainly doesn't make you look better! "

5th January 2016 | Mrs Elleanor Griffiths

"My experience at Bristol Street Mazda Bristol was memorable because of the friendliness and professionalism of the staff. They had great knowledge and really listened to my requirements. I would certainly recommend or purchase from them again."

5th January 2016 | Miss Z

"Bristol Street Mazda Bristol staff were good because I would buy from them again as I'm already thinking of upgrading!"

5th January 2016 | Mr Momodou ceesay

"My experience at Bristol Street Mazda Bristol was positive because the salesman was friendly and very helpful they got good cars and good prices and good financial packages"

4th January 2016 | Ms Sandra Payne

"I'd definitely recommend Bristol Street Mazda Bristol because their customer service is second to none and nothing is ever to much bother for them."

3rd January 2016 | Mrs Hazel Lomas

"Bristol Street Mazda Bristol were great because the . part exchange , sell , and pick up , was hassle free . Looking to exchange my 1st car soon so will keep looking on your webb site . And for the 0 per cent offer again ."

23rd December 2015 | Mr john Evans

"Bristol Street Mazda Bristol were fantastic because they are straight to the point and don't pressure you into buying extras. They source you a vehicle from any where and bring it to your nearest location which is great. Friendly staff and great deals "

23rd December 2015 | Mrs Emma Thompson

"The experience at Bristol Street Mazda Bristol was good because they are friendly, helpful and knowledgeable "

21st December 2015 | Mr Layton Phelon

"I was pleased with Bristol Street Mazda Bristol and would recommend them because I found everyone concerned very helpful and straight-forward. "

17th December 2015 | Mr W

"Bristol Street Mazda Bristol were great because friendly, knowledgeable staff who treated me equally & with respect. Kept to my budget which was very important"

3rd December 2015 | Mrs andrea Hayes

"I'd endorse Bristol Street Mazda Bristol because there only show you something that suit your needs and what you can afford. Very friendly too "

30th November 2015 | Miss Emma Summerill

"Bristol Street Mazda Bristol were great because Clinton the sales rep was outstandingly professional, friendly and helpful."

27th November 2015 | Mrs diane Ferraby

"I'd recommend Bristol Street Mazda Bristol to anyone because they worked hard to meet my needs"

21st November 2015 | Mr H

"My experience at Bristol Street Mazda Bristol was memorable because of Paul's suits and honestly."

20th November 2015 | Mr Ed Willingham

"I was pleased with Bristol Street Mazda Bristol and would recommend them because nothing was a problem very helpful staff not rushed to buy "

20th November 2015 | Mr robert Stenner

"I would not recommend Bristol Street Mazda Bristol because the car you offered me at a price did not exist !! I drive from Southampton to Bristol to find the car at the price we had agreed on and on which I had left a deposit did not actually exist!!!"

14th November 2015 | Mrs Lisa Earle

"My experience at Bristol Street Mazda Bristol was memorable because the while team were helpful & informative"

13th November 2015 | Mrs Nicole Parsons-Stadden

"My experience at Bristol Street Mazda Bristol was cracking because the car was beyond my expectations! "

11th November 2015 | Ms Anthea fitzpatrick

"I would recommend Bristol Street Mazda Bristol to friends and family because I wanted to buy a car without the usual sales pitch and that is what I found at Bristol street motors. "

11th November 2015 | Miss Jemma R

"My experience at Bristol Street Mazda Bristol was memorablbecause i got the cat i wonted "

6th November 2015 | Mr Stephen Moxham

"I'd recommend Bristol Street Mazda Bristol because " They Understand Customer Needs Very Well And Allow You To Decide Based On The Facts. Excellent part is the recommendations they make and explain the pros and cons of the same that will help you make a decision."

6th November 2015 | Mr Balaji Paruchuru

"The experience at Bristol Street Mazda Bristol was great because I found the right car and the salesman was very knowledgable about the car. I'm also pleased with the service plan and the finance was easily arranged."

5th November 2015 | Mr Palmer

"I'd endorse Bristol Street Mazda Bristol because they have a large range of quality vehicles, excellent sales staff and very good deals."

4th November 2015 | Mr Nigel Ashworth

"I had a great experience at Bristol Street Mazda Bristol because staff were very friendly and helpful, and I was not pressurised."

3rd November 2015 | Mr N

"My experience at Bristol Street Mazda Bristol was memorable because the sales person was so helpful the car immaculate I am very pleased with the whole experience"

30th October 2015 | Ms Gillian Pearce

"I'd recommend Bristol Street Mazda Bristol to anyone because great deals,frndly and efficient service"

29th October 2015 | Mrs Brenda Melville

"The staff at Bristol Street Mazda Bristol were good because they acted on our request to bring a car down from the North of the UK and I was able to negotiate what I feel a very good price for the vehicle. The staff were very friendly and helpful and communicated at every stage."

29th October 2015 | Mr Paul Morgan

"The staff at Bristol Street Mazda Bristol were good because they are very friendly. "

29th October 2015 | Mrs P

"I'd endorse Bristol Street Mazda Bristol because unlike most car sales establishments, they have your best interests at heart, along with trying to provide the best possible deal. "

28th October 2015 | Mr Rikki Frankcom

"I had a great experience at Bristol Street Mazda Bristol because the staff are very helpful and not over the top with trying to force you into buying a car, you only buy if you want to."

24th October 2015 | Mrs Jacqueline Nicholls

"Bristol Street Mazda Bristol were helpful because they were very quick & explained everything to me. Very nice people will be using again & recommend to everyone "

19th October 2015 | Mrs lesley Phillips

"I'd suggest Bristol Street Mazda Bristol to a friend because I was happy that Zak collected me from my works address to collect my vehicle on the day and dealt with the handover of the vehicle efficiently."

18th October 2015 | Mr David Jennings

"Bristol Street Mazda Bristol were helpful because I had my car delivered from Bristol to Birmingham which was fantastic for me."

15th October 2015 | Ms Lesley Hannon

"My experience at Bristol Street Mazda Bristol was memorable because they provided great service, very quickly delivered my new car and answered all of my questions and queries "

14th October 2015 | Mrs Holly Pearce

"I would not recommend Bristol Street Mazda Bristol because my car had bad brakes when i bought it, this could have been extremely dangerous. I only knew about the problem because I joined the MX 5 car club and their members pointed out the problem to me. VERY EMBARRASSING! "

14th October 2015 | Mr Sean Farrell

"My experience at Bristol Street Mazda Bristol could have been better because i was made promises at the time of purchase which were not fulfilled on collection of the vehicle. When i called followinng collection to enquire as to why, i was 'fobbed off' by what sounded like a twelve year old with attitude and resulted in my advising that i had no alternative but to visit the site to discuss which the representative accepted. My partner then called and spoke to the sales manager and received a different response but i was promised a call back which never arrived. i had to call again and the department who were supposed to be calling me were completely unaware that i was awaiting their call........."

13th October 2015 | Mrs Caroline Harrington

Mazda Bristol

Mazda BristolMazda Bristol
 

Bristol Street Motors is one of the largest motor retailers in the UK, and it offers a wide selection of new and used cars for sale at its many dealerships across the country. The dealership group prides itself on generating a high volume of sales each year which are a result of its excellent customer service. Whatever your requirements, Bristol Street Motors offers a team of dedicated sales executives who are approachable, knowledgeable and willing to help.

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87 of Mazda Bristol customers who bought a vehicle would recommend them to a friend