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These reviews were collected by JudgeService.com, an independant car dealer review website.
"Lookers Northallerton Volkswagen were fantastic because they took a friendly and helpful approach"
"The experience at Lookers MercedesBenz of Brighton was great because they were the best dealers I'd dealt with so far"
"Lookers Skoda Manchester staff were good "
"The experience at Lookers Ford Colchester was fantastic because Emma was brilliant!"
"I'd suggest Lookers Renault Newcastle to a friend because Daniel Thomson was fantastic "
"I'd endorse Lookers Ford Sunderland because they were very helpful "
"Lookers Skoda Manchester Eccles were helpful because they sorted my inconvenience with a goodwill gesture"
"Lookers MercedesBenz of Tonbridge were really helpful and I'd recommend them because I spent two hours with Sam at the site and he was excellent "
"I would recommend Perrys Milton Keynes Citroen to friends and family because the staff are always very friendly and accommodating..."
"My experience at Lookers Ford Sheffield was cracking because they were very efficient "
"I'd recommend Lookers Jaguar West London because it was all good."
"I'd definitely recommend Lookers Land Rover Colchester "
"My experience at Lookers Nissan Newcastle could have been better because Richard was unhelpful and rude, we've had to go to Sunderland to get a car"
"F J Chalke Yeovil were great because nice welcome and extremely helpful"
"I'd endorse Lookers Nissan Gateshead "
"Perrys Canterbury Vauxhall were helpful because very helpful staff and you will be looked after well."
"I was happy with the service at Guy Salmon Land Rover Northampton because nothing to add."
"My experience at Sturgess Hyundai Aylestone Road could have been better because instead of high pressure sales attention needs to be given to the customer perspective of offers made. In this case the price was £9.7K whereas the same elsewhere is £8.5 with trade in of £4.5K on a car that would retail at £6.5K. IE £5K for what could be achieved for £2k with a bit of personal effort. Very poor deal."
"My experience at Milton Keynes Audi could have been better because they didn't respond to my enquiry for over a week and so I took my business elsewhere."
"I'd suggest Lookers Vauxhall Star City to a friend because helpful"
"I would not recommend Manchester Audi because as a returning customer (this would have been the 3rd car we would have bought from you) clearly don't want loyal customers"
"I would not recommend Lookers Ford Sheffield "
"My experience at Lookers Ford Colchester was memorable "
"Lookers Nissan Newcastle staff were good, steve was very helpful"
"My experience at Sherwoods Stockton could have been better because answered above"
"Magna Mazda Poole were fantastic because of the quality and friendliness of the staff at all levels"
"I would not recommend Lookers Ford Sunderland because the information they gave me was very misleading "
"The experience at Guy Salmon Jaguar Maidstone was fantastic because the sales staff dealt with me in a very professional manner. "
"I'd recommend Pentagon Lincoln Vauxhall to anyone because I felt very comfortable, I was looked after by the salesperson and I am thrilled with my car!"
"I'd suggest Lookers MercedesBenz of Brighton to a friend because they were very good, particularly Aaron "
"I'd endorse Pentagon Doncaster because they have no apparent mercenary sensibility and seem focussed on getting the right deal for me. Extraordinary experience. "
"I would not recommend Peter Vardy Porsche Aberdeen because I have not received a response to the questions I've had "
"I would not recommend Peter Vardy Vauxhall Perth as they've offered me £9000 for my wife's £30,000 car"
"The experience at Pentagon Sheffield was great because John answered all our questions, understood our needs and pointed us to the most appropriate vehicles."
"My experience at Pentagon Derby could have been better because they didn't take into consideration my loyalty to pentagon in the deal offered"
"I'd suggest Pentagon Rochdale to a friend because they go the extra mile to ensure the customer experience is a good one."
"My experience at Pentagon Keighley could have been better because I thought the service was a little poor. The girl who dealt with us was almost reluctant to give me an idea of cost! She had just returned from her holiday/wedding and didn't know where any brochures or anything were. I was then told I was suitable for a specific deal, only then to be told they'd stopped doing it (£179 deposit £179 pm) I was also told they couldn't give me any idea of offers that would be on September cars (even though I visited early August) The offer I was given was more per month than a BMW!!! Overall I was disappointed hence I searched for the same car through a leasing company and I am paying £100 less per month than your offer and over a year less! "
"I would not recommend Lookers Jaguar West London because - see above explanation"
"My experience at Pentagon Scunthorpe could have been better because I was lied to so that I would put down a viewing deposit"
"Pentagon Nottingham were great because of the knowledgeable and friendly staff with no obvious SELL SELL SELL attitude - very refreshing!"
"I'd recommend Lookers Battersea Volkswagen to a friend because the salesman was very helpful, honest and not pushy at all. "
"I would not recommend Carbase Bristol because the customer service was poor "
"The experience at Lookers Northallerton Volkswagen was good because accurate friendly information "
"The staff at Grinkle Park were good because they were helpful, all with the correct attitude, and could not do enough for you. The food provided in the restaurant was of a high standard and we thoroughly enjoyed are stay"
"the product sells itself"
"there isnt anywhere else to go"
"Bristol Street Renault Exeter were fantastic because the simplicity of it all from start to finish."
"My experience at Mackie Motors Brechin was memorable because the curtesy, and general helpfulness was far superior than many other garages we have visited,also the interest free finance was a bonus.."
"a friendly dealership and professional in their approach"
"Taggarts Land Rover Glasgow were helpful because staff understood our requirements and came up with the right used car and the right financial package "
"very professional in nature, kind and patient"
"My experience at Lookers smart of Wolverhampton was memorable because every body was so helpful and very polite thankyou"
" Couldnt fault the service we received from Lookers Ellesmere Port Vauxhall "
"a good friendly buying experience"
"I was happy with the service at Grinkle Park because, although we booked this at a discount price and our room size reflected this, everything else was just perfect. We really enjoyed the food (cream tea, 2 dinners and 2 breakfasts), the staff were friendly and efficient, and the grounds nicely kept."
"good service all round"
"My experience at Hendy Renault Dacia Tunbridge Wells was positive because Tom guided me through the process every step of the way and fully answered my questions."
"the service, helpful and went out of their way to help"
"there is nobody else"
"The experience at Bristol Street Nissan Ilkeston was great because service very good the guy who looked after us very friendly and very good at his job"
"excellent service and never had any problems."
"I'd recommend Lookers Vauxhall St Helens to a friend because it's got great friendly staff making it a comfortable environment to be in "
"I would not recommend Audi Camberley because they over promise and under deliver. Communication is key. If you say we will send you a video tomorrow and arrange the test drive do it. Waiting days to be told it's sold but here is a link to our website incase any others pop up you like is a joke!"
"I'd recommend Lookers Ford Sheffield to a friend because they are reliable and offer great deals"
"I'd definitely recommend Holden Honda to friends Because this dealership is a proper family dealership and the gives great service over and beyond the call helped me out in emergencies with no fuss just got on with the problem and owned the problem with no arguments first class company ."
"I'd definitely recommend Horton Skoda to friends and family because the display of cars is welcoming and the salesman was eager to satisfy our needs"
"My experience at Stoneacre Middlesbrough was memorable because staff are great but the car is rubbish Celerio sz4.Lived with it for a week and stuck it in my garage and use my other car."
"My experience at Lookers Chester Renault could have been better because they could have shown more interest in their customers and keep to their promises"
"Wonderful experience. Professional, helpful and kind!"
"My experience at Lomond Audi Stirling could have been better because I never actually got to have a test drive."
"Good personal treatment from sales exec...no so good PDI...as the nearside trim on the windscreen blew away on my first motorway journey,,3 days after delivery and about 80 miles from the dealership. Otherwise I was happy with the service at Citygate Colindale until this happened. Someone must have noticed that the trim was loose, because there are signs that show some kind of adhesive had been applied (but ineffectively) to that side of the vehicle screen."
"I was happy with the service at Bassetts Nissan Bridgend because the team are always very efficient and offer good advice"
"I would not recommend Lookers Ford Colchester because I have had a terrible experience. I have bought 2 cars from you. My first being a Ford Fiesta which broke down after 2 days of taking it home and firstly on enetering the showroom the sales person didn't take me seriously as I was only 18. The second car being a Ford Focus which I currently have - when buying this car I asked for privacy glass and the light appearance pack as a must. When I came to collect my car - it had neither. I had to complain for 2 weeks before management decided to tell me I can either have privacy glass on my current car or the appearance pack on my next car. I'm sorry but that is awful. I was miss-sold and it certainly feels like a miscarriage of justice. I silly enough called looker ford Colchester again to enquire for a new car. I was due a call about new quote on the 17/08/2017 - I never received this call. I feel like I'm a forgotten customer who has been put at the bottom of the pile. "
"I would recommend Holdcroft Volvo Hanley to friends and family because good service"
"My experience at Lookers Audi Teesside could have been better because as I have mentioned previously in the survey about not being provided with all the information about a used car. "
"I'd recommend Stoneacre Hyde to anyone because The sales staff were very friendly , the young man that helped myself and my wife, was at all times, courteous, polite,and answered all,and, any question that I asked. The young mans name was Ollie, sorry I have forgotten his surname. "
"I'd recommend Carbase Bristol because all ways carbase it is good "
"The experience at Mackie Motors Brechin was good because they are local and provide a great service."
"I was pleased with Pentagon Keighley and would recommend them because I have purchased two cars without difficulty."
"I was happy with the service at Arthurs of Newtown because I have been kept informed in all dealings"
"I was pleased with Stoneacre Durham and would recommend them because Billy was an honest, friendly guy who went the extra mile for us by completing the service history and being patient and pleasant throughout."
"I'd recommend Peter Vardy Vauxhall Edinburgh because despite turning up before opening hours, I was able to drop off my keys to the first person in and get to work on time!"
"I really enjoyed meeting Sean Cahill and his manager Jerrod. These guys were genuine, very knowledge-able and gave me confidence that the vehicle I was purchasing was the right one for my work. They made the part exchange of my existing BMW 525 effortless and I would most certainly recommend SERE to anyone I meet who is looking to purchase a new or used car. Absolutely delighted with the transaction and service. "
"Lookers smart of Brighton were fantastic because of the excellent customer service quote my husband who expects high standards so a very good experience "
"The experience at Holden Renault was good because they made me feel like a valued customers. They showed good attention to detail and rarely had to ask me a question twice about my requirements.My company tries to look after our customers this way and I appreciate the same treatment myself. Thanks."
"Vertu Toyota Chesterfield were fantastic because Sophie Smith the salesperson was extremely good. Being an older woman myself it was refreshing to have a female saleswoman.There was no pushing or 'sales talk'. She genuinely did or found out whatever I needed. She was very helpful indeed and clearly went through the process. "
"I'd definitely recommend Lookers Blackburn Volkswagen to friends and family because service and communications were excellent, and the coffee wasn't bad either!"
"I'd suggest F J Chalke Yeovil to a friend because they were very welcoming and offered a few cars to find the one which was right, I was offered a drink, everyone bounced off each other to make sure I was given the right information, fantastic place and will be going back in the near future! Thanks"
"Sandles Car Supermarket were fantastic because the deal went threw smoothly thankyou"
"My experience at Perrys Luton could have been better because I purchased the vehicle from the dealership as a cash buyer with a part exchange vehicle because the vehicle spec that I wanted was the only one around in the area .I had visited several other dealerships but they did not have this model .I feel that the dealership could have gone a little way to reducing the price of the vehicle and everybody would have been happy ."
"The salesperson Liam O' Reilly was excellent and very comprehensive when answering my questions and explaining the finance, unfortunately due to communication problems when i returned to collect the vehicle the process was slightly stressful and unnecessary problematic which soured the whole experience, to top it all off I am still waiting for my £250.00 deposit to be returned a week after collecting my vehicle. Purchasing a new car should be an exciting time and although I am happy with the vehicle at this moment in time I am feeling undervalued, a deposit transfer can be completed in minutes but for some reason mine appears to have been forgotten."
"I'd recommend West End Garage Dunfermline to anyone because they are friendly, knowledgeable, polite and really listen to what you need- not normal sales people!!"
"I had a great experience at Richard Hardie Sunderland because the customer service has always been excellent. The staff are very friendly, informative and actually care about you and the experience you receive from them. I won't go anywhere else."
"I was pleased with Mackie Motors Arbroath and would recommend them because I have used them for over six years and the have never let me down."
"The experience at Bristol Street Ford Bromley was great because we found the perfect car for us, we were happy with our finance deal and the service provided was excellent."
"My experience at Baylis Vauxhall Cheltenham was positive because friendliness, efficiency and good sevice"
"I'd endorse Vertu Volkswagen Nottingham North because staff very helpful without being too sales like.let's car sell itself "
"Stoneacre Wrexham were great because they always try there very best to find the car and deal that is best for you,"
"Bristol Street Vauxhall Knaresborough were great because they made it as easy as possible for me to purchase the car I wanted with as little obstacles as possible and they were easily contactable. "
"I would recommend Shelbourne Motors Renault to friends and family because of their good and friendly service."