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100 reviews of Mercedes-Benz of Brighton

These reviews were collected by JudgeService.com, an independant car dealer review website.

100

Reviews of Mercedes-Benz of Brighton

85

Overall satisfaction

88

Would recommend

"I would recommend Lookers MercedesBenz of Brighton to friends and family because they were very helpful and within a week managed to find me my perfect car for a very reasonable price. "

24th October 2017 | Miss Becky Hoad

"The experience at Lookers MercedesBenz of Brighton was fantastic because of the service and level of detail and attention I received from their sales representative Simon Ward"

28th September 2017 | Mr Colin Bubb

"I would not recommend Lookers MercedesBenz of Brighton because the mentioned above"

27th September 2017 |

"I would not recommend Lookers MercedesBenz of Brighton because I have never had a satusfying experience with any sales person there so far - I have attempted visiting them a minimum of 4 times in the past and have also tryied calling them - no luck so far."

25th September 2017 | Mrs Leisha Krandoo

"I would recommend Lookers Mercedes Benz of Brighton to friends and family because "

19th September 2017 | Mr Joel Jeannot

"My experience at Lookers MercedesBenz of Brighton could have been better because you fail to match offers from other Merc dealers for a 3rd time and are uninterested in doing so."

15th September 2017 | Mr Paul Robbins

"I'd definitely recommend Lookers MercedesBenz of Brighton because Andy and his team, (Mike Parsons) are brilliant, best service we have had in any dealership....."

14th September 2017 | Mr Alan Pearson

"I'd definitely recommend Lookers MercedesBenz of Brighton to friends and family because of great service and the professional and friendly attitude of the salesman"

13th September 2017 | Mr A

"I would recommend Lookers MercedesBenz of Brighton to friends and family because of the attentive salesperson and vehicles on show"

12th September 2017 | Mr Richard Bundle

"I'd definitely recommend Lookers MercedesBenz of Brighton to friends and family because so nice guys are there"

11th September 2017 | Mrs Minsoon Kim

"My experience at Lookers MercedesBenz of Brighton could have been better because of lack of accurate information given by sales man and time as well as not trusting me to drive immediately for the test drive. I have clean licence and clean driving history. "

9th September 2017 | Ms J

"Lookers MercedesBenz of Brighton were really helpful and I'd recommend them because of past services"

30th August 2017 | Mr Alexander Ross

"The experience at Lookers MercedesBenz of Brighton was fantastic because nothing to add."

29th August 2017 | Mr Nick Evans

"I'd suggest Lookers MercedesBenz of Brighton to a friend because I was very impressed with the service provided by the staff I interacted with especially Oliver Sinden."

25th August 2017 | Mr Adam Garry

"Lookers MercedesBenz of Brighton were fantastic because they offer the best customer experience of all the major car manufacturers. Their finance offers are competitive and the sales team are very good at engaging with the customer. An excellent experience everytime."

23rd August 2017 | Mr Ahmed Fadalla

"The staff at Lookers MercedesBenz of Brighton were good because the very quick in finding the right car and the whole process was trouble free "

22nd August 2017 | Mrs Maxine Harwood

"Lookers MercedesBenz of Brighton were really helpful and I'd recommend them because they were very nice and professional as you would expect form a Mercedes dealership."

18th August 2017 | Mrs Kelly Lodge

"The experience at Lookers MercedesBenz of Brighton was great because they were the best dealers I'd dealt with so far"

18th August 2017 | Mr Gulam Choudhury

"I'd suggest Lookers MercedesBenz of Brighton to a friend because they were very good, particularly Aaron "

18th August 2017 | Mr Christopher Dehaney

"I'd definitely recommend Lookers MercedesBenz of Brighton to friends and family because of the fantastic choice of vehicles and the very friendly and knowledgeable staff."

16th August 2017 | Mr Mark Stevens

"Arron at Lookers MercedesBenz of Brighton tried to match an online quote for me, and remained pleasant and professional throughout."

9th August 2017 | Mr Gary Grogan

"Lookers MercedesBenz of Brighton were really helpful and I'd recommend them because good product and helpful staff"

7th August 2017 | Dr Laurence Wise

"their lease does not run out until january, then they will look to buy. "

31st July 2017 | Mr Connor Geary

"Lookers MercedesBenz of Brighton were helpful because provided all information which was required"

27th July 2017 | Mr Pawan Pant

"The experience at Lookers MercedesBenz of Brighton was fantastic because of the professional attention to detail, and explanation of your services from Hollie Kemp."

26th July 2017 | Mr W

"I would recommend Lookers MercedesBenz of Brighton to friends and family because of the fantastic service by truly professional staff "

24th July 2017 | Mr Luke Poulter

"My experience at Lookers MercedesBenz of Brighton was positive because Stewart Hill did a very good."

14th July 2017 | Miss Debbie Bennett

"I am still waiting for a test drive of a GLC "

13th July 2017 | Mr M

"I was pleased with Lookers MercedesBenz of Brighton and would recommend them because nothing to add."

12th July 2017 | Mr Farid Nostrati-Rad

"I was pleased with Lookers MercedesBenz of Brighton and would recommend them because see comments above."

12th July 2017 | Mr Darius Tehrani

"I'd definitely recommend Lookers MercedesBenz of Brighton to friends and family because I love the car and most of all, my salesman Graham was amazing and I will be going to him in the future."

12th July 2017 | Mrs Julia Hayes

"The service here is excellent, a very happy and satisfied customer. "

4th July 2017 | Mr Ward

"I was happy with the service at Lookers MercedesBenz of Brighton because made to feel welcome as soon as you enter."

3rd July 2017 | Mr Michael Kyriakides

"Lookers MercedesBenz of Brighton were great because friendly and good"

29th June 2017 | Mrs Dion Harrison

"Lookers MercedesBenz of Brighton staff were good because they answered all questions honestly, were friendly and fell over backwards to help "

28th June 2017 | Mr Peter Fitzgerald

"The experience at Lookers MercedesBenz of Brighton was fantastic because they are so welcoming and do there utmost to help and come up with the best deal for you"

28th June 2017 | Mr Smart

"Lookers MercedesBenz of Brighton were great because they dealt with me professionally to a high standard and were helpful as well."

27th June 2017 | Mr Richard Giles

"Lookers MercedesBenz of Brighton were great because the service team were professional and helpful throughout the day. The waiting area is comfortable and someone even offered a phone charger without being asked. Great service!"

26th June 2017 | Mr George Longfoot

"I'd definitely recommend Lookers MercedesBenz of Brighton to friends and family because the salesperson was actually interested in selling a car to me."

20th June 2017 | Mr Christopher Harvey-Jones

"- Not rude but not polite - Unwelcoming - Poor Salesmanship - Distinctive lack of a consultative approach - Felt like that they were only interested in my money and how much I was going to spend Overall very disappointing, I certainly will not be returning and I will implore friends and colleagues to go elsewhere, preferably to Rivervale "

14th June 2017 | Mr Dan Black

"I'd recommend Lookers MercedesBenz of Brighton to a friend because of the friendly and attentive staff a nota pressure sale, a relaxed one."

12th June 2017 | Mr Andrew Beadle

"I'd definitely recommend Lookers MercedesBenz of Brighton to friends and family because the salesman, Ashleigh was very efficient, polite and knowledgable. "

6th June 2017 | Ms Nicky Felix

"I was pleased with Lookers MercedesBenz of Brighton and would recommend them because the cars are excellent quality, services are easy to organise and fit around your schedule and staff are always very friendly, attentive and helpful."

1st June 2017 | Miss Danielle H

"Lookers MercedesBenz of Brighton were great because I felt like a customer"

22nd May 2017 | Mr John Todd

"I would recommend Lookers MercedesBenz of Brighton to friends and family because The Sales staff are knowledgeable, friendly and professional."

22nd May 2017 | Mr Dominic Smith

"Lookers MercedesBenz of Brighton were great because always welcomed there by many members of staff, especially Holly"

22nd May 2017 | Mr George Pavlides

"the customer enquired on the phone - he was happy with the response - he found the salesman a bit pushy - he then bought the same car from another dealer closer to him "

18th May 2017 | Mr B

"the customer called the dealership after seeing the car online - he is still looking for the Mercedes C220 with the premium package - overall he was happy with his enquiry with the dealership "

18th May 2017 | Mr R

"The experience at Lookers MercedesBenz of Brighton was good because it mirrored thE products it sells."

15th May 2017 | Mr Niall Cook

"My experience at Lookers MercedesBenz of Brighton was memorable because you are made to feel most welcome and valued. "

12th May 2017 | Mr Tony Savage

"The experience at Lookers MercedesBenz of Brighton Was ok but Tonbridge was better "

8th May 2017 | Mr John McHugh

"My experience at Lookers MercedesBenz of Brighton was memorable because all was good."

8th May 2017 | Miss Benita Bhatt

"My experience at Lookers MercedesBenz of Brighton was memorable because nothing to add."

5th May 2017 | Mr Kevin McConnachie

"Lookers MercedesBenz of Brighton were helpful because nothing to add."

5th May 2017 | Mr Terry Briggs

"Lookers MercedesBenz of Brighton were great because nothing to add."

5th May 2017 | Mr Jean-pierre Giovanni

"I had a great experience at Lookers MercedesBenz of Brighton because nothing to add."

5th May 2017 | Mr Henry Buckle

"Lookers MercedesBenz of Brighton were really helpful and I'd recommend them because nothing to add."

4th May 2017 | Mr Steven Butler

"Lookers MercedesBenz of Brighton were great because nothing to add."

4th May 2017 | Mr David Edwards

"I'd suggest Lookers MercedesBenz of Brighton to a friend because nothing to add."

4th May 2017 | Mr Dan Harley

"My experience at Lookers MercedesBenz of Brighton could have been better because nothing to add."

4th May 2017 | Mr Stuart Gamble

"I'd definitely recommend Lookers MercedesBenz of Brighton to friends and family because nothing to add."

4th May 2017 | Mr Simon Rawlinson

"The experience at Lookers MercedesBenz of Brighton was good because all was good."

3rd May 2017 | Mr Rex Booker-Hill

"I'd endorse Lookers MercedesBenz of Brighton because they knew what they were doing and were very prompt i9n getting back to him."

3rd May 2017 | Mr Richard Finch

"My experience at Lookers MercedesBenz of Brighton was memorable because nothing to add."

3rd May 2017 | Mr Robert Thomas

"Lookers MercedesBenz of Brighton were great because they give great service !"

2nd May 2017 | Mr S

"Lookers MercedesBenz of Brighton were great because no presssue statements, professional & courteous"

26th April 2017 | Mr G

"My experience at Lookers MercedesBenz of Brighton was positive because I felt the experience offered excellent customer care."

26th April 2017 | Mr Ian Denning

"Lookers MercedesBenz of Brighton were helpful because they treated my tentative inquiry in a very friendly, businesslike manner and went the extra mile to make sure I was completely satisfied"

24th April 2017 | Mr Rolf Stammeijer

"I'd recommend Lookers MercedesBenz of Brighton to anyone because they are amazing"

21st April 2017 | Mr James McVeigh

"The staff at Lookers MercedesBenz of Brighton were good because they answered my questions even though the car was already sold"

21st April 2017 | Mr Brian Walsh

"The experience at Lookers MercedesBenz of Brighton was great because caring, friendly and listened to my needs."

13th April 2017 | Mr Ron Keesing

"I was happy with the service at Lookers MercedesBenz of Brighton because the customer service was good they were friendly, helpful and polite."

13th April 2017 | Mr S

"I'd recommend Lookers MercedesBenz of Brighton because of their great cars, pesonable and efficient service with a warm welcome to everyone."

9th April 2017 | Mr Christopher Farrrow

"Alan already knows what I want!! (midnight blue - grey interior - couldn't her the engine requirements - phone went funny) Could use more customer parking on-site. "

6th April 2017 | Mr Andrew Gilbert

"bought the car - but it negotiation and I wish that they had given me the best price to start. "

6th April 2017 | Mr Mohammad Sekander

"I had a great experience at Lookers MercedesBenz of Brighton because I was very well looked after by the sales executive Ashley Tremlin."

3rd April 2017 | Mr S

"bought the img 45 - I love it!! Perhaps the cars could be a bit cleaner - it had not been polished - the salesman had to send it back to be re-valeted."

3rd April 2017 | Mr Gary Fowler

"Showroom / premises organised and professionalism of staff from reception staff to experience and assistance provided by sales executive (Aaron McIver). "

2nd April 2017 | Mr C

"My experience at Lookers MercedesBenz of Brighton was positive because Hossein sadgepour is a first class salesman with enormous knowledge and experience of the range of vehicles "

1st April 2017 | Mr Ronald Haines

"I was happy with the service at Lookers MercedesBenz of Brighton because they have a good showroom helpful staff and parking available "

31st March 2017 | Mr Peter Langcake

"I would not recommend Lookers MercedesBenz of Brighton because they are asking 10% more than other comparable vehicles are offered at and they don't reply to emails and failed to send photos etc"

29th March 2017 | Mr Harvey Neale

"Lookers MercedesBenz of Brighton were fantastic because Graham was very affable and knew his cars. He provided a very friendly efficient service."

28th March 2017 | Mr Guy Corber

"Lookers MercedesBenz of Brighton were really helpful and I'd recommend them because they respond very quikly"

27th March 2017 | Mr David Pearson

"I was happy with the service at Lookers MercedesBenz of Brighton because Simon was fantastic in assisting me with all my queries and helped me to find coatings etc for a car I had seen online. "

24th March 2017 | Ms Zara McColl

"You offered no deals but afterwards I went onto CARWOW and I saw I could get between £4-5000 off the price you told me there was no movement on. "

24th March 2017 | Mr Etienne Du Toit

"The experience at Lookers MercedesBenz of Brighton was great because they welcomed me and the family really well. We test drove the car but alas couldn't agree a price £1000 odd off. Its a shame."

22nd March 2017 | Mrs Green

"The staff at Lookers MercedesBenz of Brighton were good because they responded quickly and effectively. The deal offered was a good one and they couldn't have been more accommodating. "

20th March 2017 | Mr Neal Grayston

"I'd recommend Lookers MercedesBenz of Brighton to anyone because Ian (salesperson) was vey accommodating "

18th March 2017 | Mr Paul Taylor

"I'd recommend Lookers MercedesBenz of Brighton because all staff are very friendly knowledgeable and helpful, also very good site and stock"

16th March 2017 | Mr Michael Parsons

"It became a bit too expensive to own both our eclass and the aclass that we were looking at and so we are going through a hire purchase company for something a little bit different. No improvement required by your sales team."

14th March 2017 | Mrs Joanna Macdonald

"It came down to the feel of it - yours was just too big. no improvement required."

14th March 2017 | Mrs Helen Hollingdale

" Lookers MercedesBenz of Brighton were great because There very moment I drove in I was welcomed and shown where I had to go A very warm welcome, I went in and had doubts, Rest assured I have none now and I will be going bak to see them next week to pay the deposit on a new MercedesBenze Thanks to Michael Parsons and all of the staff All the staff are friendly and can not do enough to help and a smile costs nothing which I liked to see on each and every member of staff They had a friendly genuine smile on their face and they all wanted to help and make you feel welcome. Also very good if you have poor mobility As they will make sure you are in comfort and you have a hot drink The only place to buy a car from is here as they tend to your every need no matter how little I was also pleasantly surprised at the price of the cars available and the range of cars on display and readily available Thank you all for making my day and helping me make my mind up See You all soon "

9th March 2017 | Mr James Noble

"Lookers MercedesBenz of Brighton were fantastic because you feeling exactly like a Mercedes client!"

7th March 2017 | Mr P

"good informed and friendly serviceThe experience at Lookers MercedesBenz of Brighton was good because "

4th March 2017 | Mr Phillip Race

"Lookers MercedesBenz of Brighton were fantastic because they looked after me and tried to find out what I wanted and needed rather than just try and sell me a vehicle that wouldn't help me."

1st March 2017 | Mr H

"My experience at Lookers MercedesBenz of Brighton was cracking because it was so easy"

28th February 2017 | Mr Allan Copeland

"My experience at Lookers MercedesBenz of Brighton could have been better because of the above issues regarding product/model knowledge."

27th February 2017 | Mr Geoff Alexander

"We had an appointment booked for a particular car. This was confirmed 3 times over an email and the day before over the phone. We drove down all the way from North London - 90 miles for 2 hours only to be told that the car was sold the day before! What!? Why did they call us to confirm the appointment if the car was sold?? All they could do is apologise. I am sorry, but this isn't good enough. We wasted 5 hours of our day along with half tank of diesel. They offered us to look at the car, which was £3k more expensive and different colour. Ridiculous. While he was going around trying to find out why this happened we just sat there and no one even offered us coffee. He then eventually offered us one, which never arrived. I had to get up and make this myself. We came to spend £20k there and thats is how we get treated. Appalling."

27th February 2017 | Mr Muki Hashani

"The experience at Lookers MercedesBenz of Brighton was good becaus I got what I wanted good service a good car all-round a good experience, thank you "

22nd February 2017 | Mr Fredrick Gould

"My experience at Lookers MercedesBenz of Brighton could have been better because I made a query online about a new car which was not answered but followed up with three emails to ask how my experience was. "

20th February 2017 | Mr Mark Scally

Mercedes-Benz of Brighton

Mercedes-Benz of BrightonMercedes-Benz of Brighton
mercedes-benz

With a heritage to parallel the brands we supply, the Lookers Group has grown through a combination of innovation and investment, to offer one of the most modern retail experiences in the UK today.

Our extensive portfolio allows access to a wide range of new and approved used cars from 31 major car manufacturers, as well the most desirable vans and competitive leasing contracts.

You can be assured of an industry leading experience delivered through our committed approach to customer care. Starting with your initial enquiry, our mission of "Customers for Life" is demonstrated in everything we say and do. This is integral to the values of the company and as a result our sales specialists are helpful, knowledgeable and always happy to answer any questions. Should you decide to purchase one of our quality vehicles, they will also be able to advise you on the variety of financial options available.

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