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40 reviews of Mercedes-Benz of Cardiff and Newport

These reviews were collected by JudgeService.com, an independant car dealer review website.

40

Reviews of Mercedes-Benz of Cardiff and Newport

66

Overall satisfaction

55

Would recommend

"My experience at Sinclair MercedesBenz of Cardiff & Newport could have been better because the parking is appalling, until the sales guy we met said hello who was very good, no one even acknowledged us for over 10 minutes."

29th January 2018 | Mr M

"My experience at Sinclair MercedesBenz of Cardiff & Newport could have been better because I didn’t receive a reply to an e mail trying to arrange a time to call in to view a car"

26th January 2018 | Mr D

"Good Overall experience Sinclair MercedesBenz of Cardiff & Newport were fantastic because "

23rd January 2018 | Mr Anthony Lewis

"Sinclair MercedesBenz of Cardiff & Newport staff were good because absolutely brilliant service, no hassle or push to by a car like some dealers, excellent vehicles throughout, wouldn't change make at all"

16th January 2018 | Mr Ray Nottingham

"Sinclair MercedesBenz of Cardiff & Newport were great because THEY WERE PROFESSIONAL AND VERY POLITE"

2nd January 2018 | Mr Ian Gunn

"I would not recommend Sinclair MercedesBenz of Cardiff & Newport because the customer care in purchasing a used vehicle is extremely poor. They don't look after customers when spending a considerable amount of money. "

2nd January 2018 | Mr Awan

"My experience at Sinclair MercedesBenz of Cardiff & Newport could have been better because they were unable to source any vehicle simmilar to my requirements, they did not even bother to ring me back."

31st December 2017 | Mr Paul Tipple

"My experience at Sinclair MercedesBenz of Cardiff & Newport was cracking because the service was brilliant and prompt "

28th December 2017 | Mr Martin Williams

"I'd suggest Sinclair MercedesBenz of Cardiff & Newport to a friend because it is best and local and provides excellent service, personally me is attached with Sinclair garage since moving to Carmarthen in 1984"

18th December 2017 | Mr Ron Singh

"Newport could have been better because total lack of service. Made arrangements and kept waiting. No apology or contact since. "

16th December 2017 | Mr Robyn Hughes

"I'd recommend Sinclair MercedesBenz of Cardiff & Newport because choice "

5th December 2017 | Mr Nigel Miles

"I would recommend Sinclair MercedesBenz of Cardiff & Newport to friends and family because the salesman was very interested and keen to do business unlike some other MB dealers with one having what sounded like a very inexperienced salesperson ."

1st December 2017 | Mr Atwal Singh

"customer service has been poor. I have ended up talking directly the MB customer service at Milton Keynes - who have yet respond to my request from over a week ago. Great cars but poor customer relations "

1st December 2017 | Mr Gorden Cox

"My experience at Sinclair MercedesBenz of Cardiff & Newport could have been better because the sale man could have honoured his quote, the reception staff could have answered the phone within minutes not 10!!"

29th November 2017 | Mrs Suzanne Moore

"Sinclair MercedesBenz of Cardiff & Newport were fantastic because Andrew our sales representative went out of his way to obtain the exact car we were looking for. It was unfortunate however that MB UK were unwilling to even acknowledge the particular tyre skipping issue as a potential long term problem, hence my decision to look at a different make of vehicle."

25th November 2017 | Mr Thomas

"My experience at Sinclair MercedesBenz of Cardiff & Newport was positive because they have a good product"

9th November 2017 | Mr Alan Wintle

"The experience at Sinclair MercedesBenz of Cardiff & Newport was fantastic because they work hard to get you the best deal and are very friendly and helpful. The sales staff are very professional and do justice to the brand. "

3rd November 2017 | Mr Chris Davies

"I would not recommend Sinclair MercedesBenz of Cardiff & Newport because .. did not have a great experience and felt was in the way. I booked a test drive online but had no record and did feel they were reluctant to let me test drive eclass hybrid since they did not hv a cclass hybrid. I was allowed to sit in it .. thanks!!"

1st November 2017 | Mr Maj Malique

"My experience at Sinclair MercedesBenz of Cardiff & Newport could have been better because they would not honour their offer on Carlow. I specified the car I wanted in fine detail. MB Cardiff gave me a price, and when I contacted the via Carwow they immediately renaged on their offer and stated that the car was not available at the price they quoted. They offered me a different car at a different spec. They later updated their offer for my spec on Carwow and significantly increased their price. I would not deal with MB Cardiff again."

27th October 2017 | Mr Stewart Robertson

"I'd recommend Sinclair MercedesBenz of Cardiff & Newport to anyone because friendly servuce and very helpful appears cant do enough for you "

26th October 2017 | Mr Stevan Gillan

"I would not recommend Sinclair MercedesBenz of Cardiff & Newport because of no follow up, very poor."

26th October 2017 | Mr Michael Taylor

"My experience at Sinclair MercedesBenz of Cardiff & Newport could have been better because the sales person promised to call me via email but didn't follow up. I felt that as a sale may be a challenge the sales person couldn't be bothered to call me."

24th October 2017 | Mr Andrew Moss

"I'd suggest Sinclair MercedesBenz of Cardiff & Newport to a friend because Eddie was extremely helpful and worked hard to find a car that suited me. "

21st October 2017 | Mrs Fiona Harker

"My experience at Sinclair MercedesBenz of Cardiff & Newport was positive because service was excellent, friendly helpful salesman. Smooth transaction."

20th October 2017 | Mr Dennis Williams

"Sinclair MercedesBenz of Cardiff & Newport were fantastic because Andrew the sales person gave us time and space to decide whether we wanted to purchase and did not try to pressure us"

20th October 2017 | Mr Bernard Williams

"My experience at Sinclair MercedesBenz of Cardiff & Newport could have been better because they didn't seem to want to deal with me (which is their perogative), it all felt a bit old school, Arfur Daley style. If I'm spending £34k I don't want to feel like i'm being conned. Bristol Mercedes were much more professional, straightforward and enthusiastic to get my business. "

17th October 2017 | Mr Robert Davies

"My experience at Sinclair MercedesBenz of Cardiff & Newport was positive of the salesman who offered a great deal and was not pushy, despite not purchasing a Mercedes this time around my wife needs a new car soon and we will be back!"

17th October 2017 | Mr Gareth Lloyd

"My experience at Sinclair MercedesBenz of Cardiff & Newport could have been better because the Smart sales man was uninterested and rude. He totally put me off the product. MyMazda experience was totallypositive. "

10th October 2017 | Mr Ray Davies

"I'd recommend Sinclair MercedesBenz of Cardiff & Newport because I was made to feel that my enquiry was important, although unfortunately the vehicle that I was interested in was sold"

9th October 2017 | Mr Graham Nesbitt

"My experience at Sinclair MercedesBenz of Cardiff & Newport was memorable because it was a pretty average experience. Facilities are good and staff are friendly. The deals available aren't very appealing though"

28th September 2017 | Mr H

"I would not recommend Sinclair MercedesBenz of Cardiff & Newport because they do not chase you. You(customer) have to chase them. Salesman I dealt with should be dismissed. There are many polite ways of saying no, not ' go and buy your Mercedes elsewhere'. Also they should learn HONESTY and not lie."

26th September 2017 | Dr Indrajit Mukherjee

"I would not recommend Sinclair MercedesBenz of Cardiff & Newport because staff were lazy and ignorant. Stood around . We were never approached either inside or outside. I bought 3 new mercs in the last 2 years from south lakes and wont ever buy again from them..disgusted. however i use a cla220 up and down the motorway every week and love it but its a couple of years old and was looking at the e class 220, so thought i would come and take a look but left extremely unhappy"

23rd September 2017 | Mr Richard Nicholls

"The experience at Sinclair MercedesBenz of Cardiff & Newport was great because of your friendly staff Kelly Humphrey as she goes out of her way to staisfy a customer and her response is very quick on phone and e mail"

20th September 2017 | Mr Debasis Mazumdar

"I'd suggest Sinclair MercedesBenz of Cardiff & Newport to a friend because Jade Powell the saleslady was very good."

7th September 2017 | Miss Bianca Robson

"My experience at Sinclair MercedesBenz of Cardiff is shocking. I was looking for lease deal and they only tried to push PCP deals onto me. They totally disregarded what I asked for. BMW for me I think."

7th September 2017 | Mr Jim Howe

"My experience at Sinclair MercedesBenz of Cardiff & Newport could have been better because you need better salespeople to make customers feel welcome."

6th September 2017 | Mr A

"I would not recommend Sinclair Mercedes Benz of Cardiff & Newport because at the moment the customer service is pretty poor, I should not have to chase the dealership for answers. Please see above comments, "

5th September 2017 | Mr Robert Farrar

"I had a great experience at Sinclair MercedesBenz of Cardiff & Newport because the service is great but they could not match the price I was quoted!"

1st September 2017 | Mr Philip Page

"I would recommend Sinclair MercedesBenz of Cardiff & Newport to friends and family because nothing to add."

1st September 2017 | Mr Ryan Speck

"My experience at Sinclair MercedesBenz of Cardiff & Newport was positive because of Craig, who was had excellent vehicle knowledge and customer care skills, as well as being friendly."

25th August 2017 | Ms Thomas

Mercedes-Benz of Cardiff and Newport

Mercedes-Benz of Cardiff and Newport
mercedes-benz

The Sinclair Group is now firmly established as the largest and most successful motor group in Wales, representing some of the most prestigious automotive brands and serving retail and corporate sectors in both the Principality and across the UK.

As a business, we are focused on delivering unrivalled sales and after sales expertise combined with the unparalleled levels of personal service that have been at the heart of our family-run business for more than 60 years.

Whatever your motoring requirements – whether it is regarding the purchase of a car or the maintenance of an existing vehicle – we would be delighted to assist you.

67 Vehicles

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55 of Mercedes-Benz of Cardiff and Newport customers who bought a vehicle would recommend them to a friend