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100 reviews of Mercedes Benz of Stourbridge

These reviews were collected by, an independant car dealer review website.


Reviews of Mercedes Benz of Stourbridge


Overall satisfaction


Would recommend

"'d recommend Sinclair Volkswagen Swansea because always professional modern facility if a little expensive , "

16th July 2018 | Mr Ian Warren

"The experience at Wolverhampton Audi was exceptional because they remember you as an individual and provide first class service, I am about to purchase my third Audi from this dealership and highly recommend them"

16th July 2018 | Mr Fox

"The staff at Peter Vardy Vauxhall Perth were good because whilst in with my 5 year old daughter the staff looked after her with balloons and colouring pencils which gave me the chance to discuss the sale with Alan mculloch"

16th July 2018 | Mr Steven Gray

"I would recommend Harratts Mitsubishi Darton to friends and family because they were friendly and knowledgeable on the vehicles I was interested in."

16th July 2018 | Mr Mark Croft

"The experience at Peter Vardy Vauxhall Motherwell was great because the salesman was not pushy, let me make my own way round the car and did not in any way try to use “sales talk” to try and force a sale."

16th July 2018 | Mr Adam MacFarlane

"Think Ford Reading were really helpful and I'd recommend them because they came back to me when the model i was interested in became available also told me intially when the model would be available"

16th July 2018 | Mr B

"I'd suggest Arthurs of Oswestry to a friend because they are prompt."

16th July 2018 | Mr David Lawton

"I'd recommend Think Ford Newbury to anyone because of the service given and presentation "

16th July 2018 | Mr Austin Noakes

"Horton Skoda were great because I am always made welcome wether it's is sales or servicing and all work is carried out to the highest standards."

16th July 2018 | Mr Dean Smithson

"Pentagon Oldham were great because there are no pushy sales people so you feel under no pressure to accept a deal"

16th July 2018 | Miss Danielle Evans

"I would not recommend Sinclair Volkswagen Cardiff because of the level of service and unable to contact the salesperson after trying for around a week. "

16th July 2018 | Mr Manish Vyas

"I would not recommend Motordepot Hessle because I was lied to, then lied to on top of that lie and then I was lied to a bit more"

16th July 2018 | Mr Luke Thomas

"I'd recommend Sinclair Van Centre Cardiff because very helpful. No pressured sales pitch"

16th July 2018 | Mr Simon McDonald

"I would not recommend Pentagon Nottingham because see above comments"

16th July 2018 | Mr Edward Beeching

"I would recommend Holdcroft Nissan Crewe to friends and family because of the great service. Steve was extremely helpful and friendly throughout and afterwards! Always very quick at responding to my emails . "

16th July 2018 | Mrs A Colton

"Ballyrobert Bangor were really helpful and I'd recommend them because they are very helpful.Excellant service. "

16th July 2018 | Mr James Bacon

"Ballyrobert Bangor were great because of the service and the friendly staff and every thing was explained very plain and understanding was easy "

16th July 2018 | Mrs Margaret Furgrove

"Ballyrobert Bangor were really helpful and I'd recommend them because the process of purchasing Car extremely easy, salesperson Wayne was so helpful, rang and emailed since my purchase to assure I was happy. Thank you Ballyrobert motors but especially Wayne. "

16th July 2018 | Ms Elaine Gallagher

"I was happy with the service at Baylis Vauxhall Cheltenham because the staff were very helpful and explained everything I asked clearly"

16th July 2018 | Miss X Hatherell

"I'd definitely recommend Ballyrobert Mallusk to friends and family because the service was outstanding and the sales guy was brilliant at finding a car for me and my growing family."

16th July 2018 | Mrs Fiona Leckey

"I'd recommend Bristol Street Ford Morpeth to anyone because they were really friendly and listened to what I said about what car I was looking for. There garage didn’t have what I wanted but the salesman took the time to look on the computer for exactly what I wanted. He was extreamly patient as I kept changing my mind on what colour I wanted. "

16th July 2018 | Mrs Tracey Carr

"Bassetts Nissan Swansea were great because I received excellent customer service from start to finish. Full explanation given on what we needed to know about our new car. Part exchange rate was good, communication was good when handover took place. Can’t fault the full tank of petrol to drive away with. Really pleased with my qashqai! "

16th July 2018 | Mrs Emma Cannon

"I'd recommend Ballyrobert Mallusk to a friend because they r really helpful and andy is great guy to deal with"

16th July 2018 | Ms W

"Joshua Hartrick was very attentive to my requirements providing options on both finance and the selection of cars available within my price range. His after sales call to check on my customer satisfaction was excellent. "

16th July 2018 | Mr Emmanuel Fadunmoye

"Ballyrobert Bangor were fantastic because sales where excellent no pushing listened to what I required& he delivered "

16th July 2018 | Mr Mervyn Allen

"Ballyrobert Mallusk were helpful because everything was clear and very straightforward. "

16th July 2018 | Mr Stephen Ozanne

"I had a great experience at Peter Vardy Jaguar Aberdeen because the service I received can only be described as top class."

16th July 2018 | Mr Peter Hepburn

"The experience at Porsche Centre Perth was great because the sales manager Ali, and all the other staff we came in contact with were extremely friendly and knowledgeable. The experience was really enjoyable, and the product definitely live up to expectations. We wiill be returning later in the year when we are ready to buy. "

16th July 2018 | Mr Mike Kitney

"I'd definitely recommend Bristol Street Hyundai Exeter to friends and family because they make the whole purchase process easy and customer friendly"

16th July 2018 | Mr John Harkness

"Imperial Cars Portsmouth staff were good because the transfer of the vehicle from a different location was carried out expeditiously and the process of purchasing was very straightforward."

16th July 2018 | Mr Nick B

"My experience at Grovefield House could have been better because I was awoken at 04:30 AM by a mouse scratching in the ceiling of my room (211). Once awake it was difficult to get back to sleep as the scratching/scuttling was constant. However, that was not my main concern. My principle concern was that when I mentioned it at check out, it was almost as if it was normal. Certainly not what I was expecting. "

16th July 2018 | David Ellis

"I'd suggest Hendy Ford Fareham to a friend because the salesperson found me the ideal car"

16th July 2018 | Mr Roy Foster

"I'd recommend Holdcroft Nissan Crewe to a friend because the certifide by Nissan cars give you peace of mind and the prices are competitive "

16th July 2018 | Mr K Webb

"I'd recommend Bristol Street Ford Gloucester because of the service from Alan Dicks"

16th July 2018 | Mrs Victoria Collett

"Peter Vardy CarStore Glasgow staff were good because they tried to sort finance but unfortunately it wasn't what I wanted "

16th July 2018 | Mr Donnelly Stephen

"Working with Phil was a pleasure, he wasn't pushy at all, very knowledgeable and friendly. He made buying the car simple and quick and I would be happy to recommend him and the dealership to anyone else."

16th July 2018 | Mr A D

"I'd recommend Snows Kia Guildford to a friend because Paul Elves was incredibly professional, conscientious, knowledgable and kind. "

16th July 2018 | Mrs Claire Orsman

"I was happy with the service at Snows Toyota Waterlooville because they always provide good service, they do not employ heavy-handed and bullying sales tecniques and the staff are friendly and helpful, rather than pushy."

16th July 2018 | Mrs Joanne Young

"Holdcroft Nissan Hanley were great because they have a good choice of second hand cars at a reasonably competative price for a main dealer with of course main dealer back up"

16th July 2018 | Mr M Slack

"I'd recommend Holdcroft Nissan Hanley to a friend because friendly staff & heloful, especially Nick Hudson "

16th July 2018 | Mr Pickford

" We have a service plan with them and paying upfront so no big bill at service "

16th July 2018 | Mr Ian Ankers

"I'd recommend Bassetts Citroen Carmarthen because personal friendly service "

16th July 2018 | Mr M

"Carbase Bristol were great because we have bought others cars from there in the past and they have all been reliable."

16th July 2018 | Mr Micheal Lewis

"Bassetts Honda Swansea were really helpful and I'd recommend them because. They spent time with me. Explaining what i wanted to know. Hope Stefan Can find the car i want. "

16th July 2018 | Mr Mel Williams

"My experience at Peter Vardy Vauxhall Motherwell could have been better because The online valuation from vardy central and dealer trade in price should match, or even bettered, I was really drawn to vardy under "False" Pretences with the online valuation and left feeling deflated and undervalued as a potential customer. I cannot fault Jonathon the salesman though."

16th July 2018 | Mr Kevin Oakes

"All the staff were very helpful and courteous,and made the whole process very easy.I will definately return when I need to purchase another vehicle."

16th July 2018 | Ms Hilary Evans

"extremely impressed with the knowledge of the sales force at Porsche Perth. Hamish was great to chat to and made my experience extremely easy. "

16th July 2018 | Mr Jonathan MacDonald

"I would not recommend Peter Vardy BMW Edinburgh because the customer experience i have received. well lack of it "

16th July 2018 | Mr S

"Peter Vardy Vauxhall Motherwell were really helpful and I'd recommend them because the staff were very friendly kept me up to date with what was happening and did everything they could to make my purshase very go like clockwork,the manager Steven? and sales person Paul Hughes were excellent "

16th July 2018 | Ms Suzanne Watson

"My experience at Holdcroft Nissan Crewe was memorable because the sales team were very good and did not pressure us into buying"

16th July 2018 | Mr P Bunker

"Lovely vehicle, good sales person...well pleased with my purchase."

16th July 2018 | Mrs Tracey Martin

"I'd definitely recommend Humphries & Parks Mitsubishi because of the professional approach and committed service"

16th July 2018 | Mr Stephen Whitnell

"I'd suggest Snows Alfa Romeo Southampton to a friend because they are straightforward and know the motor trade second to none."

16th July 2018 | Mr Simon Maughan

"Stuart Graham Honda were great because the salesman was friendly and accommodating. No hard selling, just relaxed and easy."

16th July 2018 | Mr C Whelan

"I'd recommend Peter Vardy BMW Edinburgh because Freddie was to the point, not pushy, and completely upfront about what PV could do in terms of getting the right car — a rarity at most dealerships."

16th July 2018 | Mr Griffiths

"My experience at Bristol Street Peugeot Oxford was memorable because David was great from start to finish, he was friendly, helpful, very good at his job, he didn't try to push anything and explained why I would need some of the extra things like assit protection, alloy insurance etc."

16th July 2018 | Miss Gemma Priest

"Bristol Street Nissan Sheffield staff were good because very helpful and a quick process "

16th July 2018 | Mr Benjamin Thompson

"i've never had a better experience anywhere else"

16th July 2018 | Mr David Pyecroft

"I'd recommend Vantage Toyota Preston to a friend because I was so satisfied with my experience of dealing with them. Sean and Alan made the whole transaction very straightforward and were particularly helpful with some of the details in the process. "

16th July 2018 | Mr Gerald Kaye

"Buying the car was a pleasant experience from start to finish. The staff were friendly and helpful throughout with constant updates on progress. The car was immaculate on collection and I am delighted with it."

16th July 2018 | David Tuckett

"Bristol Street Nissan Sheffield were great because they were friendly but need to know more about the cars"

16th July 2018 | Mr Iqbal Hussain

"The experience at Sturgess Hyundai Anstey was good because the staff are all so helpful and friendly. Have dealt with them for years and never had a bad experience. Sales staff are not pushy when selling to you just extremely helpful. Have never felt pressured. I was considering a new car but decided it was not the right time financially for me .Even though I didn’t buy I was not made to feel awkward. The salesman Ben was so very good. I will definitely be back to buy again in the future."

16th July 2018 | Mrs Sharon C

"Wheelers Chipping Norton Ltd were great because they were helpful & organised fast delivery."

16th July 2018 | Miss Frances M

"Josh who sold me our car was great and made me want to come back. I recommended him to my mother in law and she has been in since and bought a car from yourselfs! "

16th July 2018 | Mr Tom Heasman

"My experience at The White Swan was cracking because room was lovely and clean, well presented. Friendly yet professional staff, very helpful."

16th July 2018 | Sue Whittle

"The staff at Vantage Lexus Leeds were good because they made us very welcome, all the staff were kind and considerate, particularly the Manager who came over to welcome us and we were especially impressed by the exceptional service provided by Eshad Hussein our salesman, for whom nothing was too much trouble. He is an excellent ambassador for Lexus Vantage Leeds and for Lexus cars overall. Thank you so much Eshan! Brian and Joan "

16th July 2018 | Ms Joan Roberts

"The experience at Sinclair Volkswagen Swansea was fantastic because it was as simple as buying a pint of milk"

16th July 2018 | Mr William T

"I was pleased with Horton SEAT and would recommend them because they are a very kind and friendly team of people that don’t put any pressure on you as a potential buyer. They help you to find what you need, even if that means going away to think about the options."

16th July 2018 | Mr Patrick Speirs

"The experience at Sinclair Direct was good because the sales staff were friendly and helpful but at no time tried to pressurize me into making a purchase. They allowed me to browse but were available for any questions I had. Tom was particularly helpful."

16th July 2018 | Ms Julie Owen

"I'd definitely recommend Snows Fiat Sarisbury Green to friends and family because they provide a friendly and helpful service. I managed to purchase my ideal Fiat 500 spec at a superb price and with no hassle or complications! Condition of the vehicle was great and James Wild was very welcoming. Would definitely use the dealership again."

16th July 2018 | Miss Sophie Taylor

"I'd recommend Saltmarine Mazda to anyone because the customer service is very good"

16th July 2018 | Mr McCauley

"The experience at The White Swan was great because the Staff were friendly,helpful and courteous. The food in the Restaurant was very good and value for money."

16th July 2018 | Judith Myerscough

"Vantage Lexus Birmingham were great because the whole experience from reception to the sales manager is fantastic. All the staff are helpful. The cars sell them selfs the staff make it a great experience Thanks."

16th July 2018 | Mr Michael Small

"I would recommend Vantage Honda Bradford to friends and family because It,s the best car i have ever bought ??"

16th July 2018 | Mrs Jillian Humphries

"I'd recommend White Dove SEAT because they were friendly and efficient service "

16th July 2018 | Mr Howard Lyn John

"I'd recommend Bristol Street Vauxhall Durham to a friend because they are very helpful informative and have a good choice of cars"

16th July 2018 | Mr James Slater

"Snows Toyota Plymouth were helpful because very easy to deal with very professional we will be getting our next car from them"

16th July 2018 | Mr Justin Morris

"The staff (Greg) at Bristol Street Vauxhall Macclesfield were good because there were no 'sales tactics' they asked what I wanted, everything was explained to me and a suitable choice was offered to me at a price that suited my budget. Good communication from start to finish, ranging from face to face, phone calls and emails. "

16th July 2018 | Miss Kerry Firkins

"The experience at Snows SEAT Southampton was fantastic because they explained every option clearly to us and didn't push us into a decision."

16th July 2018 | Mr Daniel Culver

"I had a great experience at Bristol Street Ford Bolton because we were dealt with very well from start to finish. All questions were answered promptly and care was taken to explain all the various options open to us. Thank you to Stephen Calland for his assistance."

16th July 2018 | Mr Richard Jones

"Vantage Toyota Solihull were really helpful and I'd recommend them because I'm very happy with my car. "

16th July 2018 | Ms Melissa D

"My experience at Baylis Accident Repair Centre Cheltenham could have been better because the car was returned dirty, I was not informed of what repairs had been approved and what would not b completed."

16th July 2018 | Mr Nigel Banks

"Macklin Peugeot Paisley were really helpful and I'd recommend them because. They are very friendly and helpful through out the process and even checked with me after i bought the car."

16th July 2018 | Miss Lynn Allison

"Vantage Toyota York were great because the whole experience in purchasing a new car is dealt with at your own ease and there is no pressure upon you and the whole deal is at your own pace ( tea and coffee supplied ) also I have experienced a special relationship with all the staff, A great advantage as they say for ADVANTAGE YORK long may it continue. success to the future,"

16th July 2018 | Mr David Taylor

"good quality vehicles "

16th July 2018 | Mr Terry Griffiths

"I'd recommend Walkers of Selby to anyone because. Kept waiting for half an hour for my appointment. Could have spent more time explaining quirks of the car. "

16th July 2018 | Mr Stephen Lusty

"I'd recommend Vantage Hyundai Preston to anyone because service was first class overall."

16th July 2018 | Mr Alan O'Neill

"The experience at Vantage Citroen Blackpool was great because Nick was not push, and good to deal with"

16th July 2018 | Mr Terence Owen

"My experience at Vantage Honda Barnsley could have been better because the car was below the standard I would expect the car valet was poor the tyres pressures all wrong , the brake fluid was below the min level. No keys were available for the roof rack I had to buy them. I recently checked the air filter and it was nearly blocked my works mechanic said it looked like it hadn't been changed for a number of years. I have received an apology but I feel I paid a price by using a main dealer that wasn't worth the money"

16th July 2018 | Mr Andrew Steele

"The staff at Wheelers Chipping Norton Ltd were good because they ere very friendly and attentive with nothing too much trouble"

16th July 2018 | Mr Dean Stokes

"I'd definitely recommend Bristol Street Volvo Derby because the car I bought was competitively priced and the service I received from Meghan and the team was excellent."

16th July 2018 | Mr John Donaghy

"My experience at Vantage Toyota Colne was memorable because not only is the staff really friendly n helpful but they have always found me a vehicle and a deal that is completely suitable for me."

15th July 2018 | Mrs Robinha Shah

"I'd recommend Solberge Hall because the location was amazing, beautiful building, pleasant staff. Secret Escapes package brilliant value for money."

15th July 2018 | Gillian Osborne

"Bristol Street SKODA Chesterfield were great because they listened to exactly what I wanted "

15th July 2018 | Mrs Elizabeth Cushway

"The experience at T J Vickers Shrewsbury was great because it was easy to buy a car"

15th July 2018 | Mr John B

"I'd definitely recommend Vantage Toyota Morecambe because there was no hard sell! All the staff I came into contact with were very friendly, knowledgeable and helpful. They gave the impression that nothing was too much trouble and made it a pleasure to buy a car from them. I've already recommended them to friends, family and work colleagues."

15th July 2018 | Mrs B

"The experience at Snows SEAT Southampton was good because there was no 'Hard sell'. Scott the Salesman was a pleasure to deal with and I felt very confident I was buying a good vehicle. The whole process was very enjoyable and I would defiantly recommend Snows to friends and family."

15th July 2018 | Mr John Wood

"Horton SEAT were really helpful and I'd recommend them because They made me feel like I was the only person wanting to buy a new car, even though it was on Memorability and James Billingham could not do enough for me in explaining my choices and what would be best. I will be telling anyone who will listen how good you are "

15th July 2018 | Mr David Oates

"I was pleased with Mackie Motors Brechin and would recommend them because We find the staff and work at this dealer to be of very high quality and they have looked after us and the vehicle very well. We would reccommend them to anyone who may wish to either purchase or have work undertaken by their staff."

15th July 2018 | Mrs Young

"I was pleased with Hendy Mazda Eastbourne and would recommend them because they were very helpful from start to finish. Nothing was too much trouble, they were very friendly and explained everything during the sale. I had a fault with the tyre pressure light which they sorted out very quickly for me. Cannot fault the team at Eastbourne and happy to recommend them to anyone. A pleasure to buy from them."

15th July 2018 | Ms Lisa Walton

Mercedes Benz of Stourbridge

Mercedes Benz of Stourbridge

With a heritage to parallel the brands we supply, the Lookers Group has grown through a combination of innovation and investment, to offer one of the most modern retail experiences in the UK today.

Our extensive portfolio allows access to a wide range of new and approved used cars from 31 major car manufacturers, as well the most desirable vans and competitive leasing contracts.

You can be assured of an industry leading experience delivered through our committed approach to customer care. Starting with your initial enquiry, our mission of "Customers for Life" is demonstrated in everything we say and do. This is integral to the values of the company and as a result our sales specialists are helpful, knowledgeable and always happy to answer any questions. Should you decide to purchase one of our quality vehicles, they will also be able to advise you on the variety of financial options available.

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