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These reviews were collected by JudgeService.com, an independant car dealer review website.
"My experience at Stoneacre Rochdale was cracking because well trained staff"
"Hendy Renault Dacia Tunbridge Wells were fantastic because they were easy to deal with, got things done very quickly. Small issue with a lightbulb which they will resolve shortly. Dan was a non pushy sales guy, which was great, and he ran through everything very thoroughly. Most people detest having to spend hours buying a new car, i forgot about time when i was here."
"The staff at Hendy Ford Fareham were good because they were attentive we’re able to answer questions & deal with my enquries. They were prompt & efficient with their service"
"I was pleased with Lookers Ford Braintree and would recommend them because they have a good website, I know the brand and it is local."
"I was happy with the service at Bristol Street Ford Redditch because ever thing I ask was explained very well nothing was a bother"
"Carbase Bristol staff were good because they were friendly non pushy and quick to sort things out "
"I'd suggest August Motors Honda to a friend because of excellent customer service, not pushy or patronised, always customer focused and I was not pressured into rush-buying or taking extras such as GAP, auto glym etc which I've experienced with many other dealerships. All round professional, good experience. "
"During my experience with Carbase, I found the staff (particularly Chris Lawrence) extremely helpful and patient! I'm picky with cars to say the least. Due to work commitments, I wasn't able to attend during Chris' normal working hours and he stayed behind for 2 hours after his shift ended so that I could test drive 2 of the cars I was interested in. If I had any criticisms for Carbase, it would be that the warranty package doesn't offer sufficient coverage. Especially for some of the more expensive vehicles and that the interest rates offered are on the high side. However, I merely organised these myself separately and as far as actually purchasing a car, I couldn't have asked for a more pleasant experience. "
"Superb attention and service from the Sales Team. Paul went out of his way to find what we wanted and get us a great deal. "
"I was pleased with Aylesbury Honda and would recommend them because they are always attentive and helpful."
"The experience at Bristol Street Ford Hartlepool was fantastic because the customer service is excellent."
"My experience at Lookers Ford Sheffield was memorable because the sales person Oliver (whilst inexperienced) was very pleasant, likeable, very warm and friendly despite the time it took to complete the sale he was always patient and explained each step well."
"I would not recommend Thurlow Nunn Great Yarmouth because The quality of the vehicle I beleive was poor for the age and miles would not use network q again "
"The staff at Taggarts Volvo Glasgow were good because when I telephoned they investigated my requirements for a new vehicle introduced us to Mr. Gordon Brown who spared no effort to completely satisfy the need together with an extremely friendly and cheerful approach. We as purchasers were fully at ease and felt we could fully trust the supplier"
"I would recommend Bristol Street Ford Bolton to friends and family because the service and expertise of the sales team is excellent. I dealt with Bill Martin and I did not feel pressured at all. I came away feeling as though he worked hard to give me the best possible deal for my car."
"The hand over was very smooth, and the paper work was well explained."
"My experience at Thurlow Nunn Great Yarmouth was positive because they were friendly and helpful but since I've bought the car I have noticed a couple of things that they should have fixed before giving me the keys (back windscreen wiper needs replacing and 4 LED lights are out) "
"The experience at Lookers Ford Sheffield was great because I was treat with great courtesy and respect good clean environment inside and out great selection of cars to choose from. I will definitely be using lookers sheffield in the future."
"My experience at Thurlow Nunn Luton was memorable because the sales man Simon Bailey sent me a video of the car before we came to see it. He was very helpful and answered all the questions we asked. The only downside of the whole experience was the wait that I had in getting my deposit returned to me because I had paid too much in error. This wasn't Simon's fault!!! I do feel that the finance team were lacking in this respect. "
"The experience at Thurlow Nunn Milton Keynes was great because Marc Roberts the salesman was very friendly and helpful. Didn't push me to buy anything I didn't want or push me in to a sale which I appreciated"
"I'd definitely recommend Thurlow Nunn Milton Keynes because from our initial visit through to final when picking up the car we were provided with first class service. Genuine friendly approach and very thorough, with phone call a few days later to check everything was ok. Thank you. I love my little Viva."
"I was happy with the service at Taggarts Land Rover Glasgow South because it is a friendly environment and they are very helpful. They do everything they can to make things as smooth as possible from finding the car to the handing over of it . "
"I'd recommend Richard Hardie Sunderland to anyone because. Why should a guy from Newcastle buy a car from a garage in Sunderland??? Could it be because of the better service and customer care provided??? Could it be because Richard Hardie have a Car salesman called Tony Symonds who went out of his way to go the extra mile from the moment we made contact and throughout the follow up to ensure a happy customer was created??? YES !! YES!! YES!! We had better service and more genuine customer care from Tony Symonds at Richard Hardie of Sunderland than any motor trader in the Tyneside area in the past. That's the reasons WHY. Oh ! and I must mention my Wife found the seating VERY comfortable as well. "
"I'd suggest South Hereford Volkswagen Hereford to a friend because they were straight forward in their offer and provided just what I was looking for within the budget I had set."
"I was happy with the service at Lookers smart of Brighton because of the wonderful salesman and the car we purchased is perfect."
"Lookers smart of Brighton were great because they provided a full and professional service and advice for choosing my new car"
"I was happy with the service at Unbeatablecar Crawley because It was a pleasure to deal with the very professianal people.Sheila's wheels."
"I'd definitely recommend Advance Vauxhall Slough because Charlie Barrell your Sales Person was very helpful "
"I'd endorse Bridgend Ford because they were helpful, friendly and quick"
"Pentagon Sheffield Parkway staff were good because from beginning to end they were honest, friendly and helpful "
"My experience at Farnell Land Rover Leeds could have been better because The delivery of the land rover come late at night. I have phoned to ask how to work the sat nav, No one has come back to me. The car was delivered to me late at night in the dark so the hand over was shocking. A hand over should learn you a lot about your vehicle least of all how to work sat nav."
"My experience at Renault Bolton was cracking because Very friendly professional and polite sales person "
"My experience at Motorline Direct Ltd was cracking because , everyone very friendly but a couple of issues need sorting out about the car ."
"I was happy with the service at Baylis Vauxhall Gloucester because the team here go the extra mile to repair my vechicle with excellent standard and supperb customer service. Wouldnt take my car anywhere else. "
"I'd recommend DM Keith Skoda Leeds because it is a nice place to buy a car and you get more for your money."
"Motordepot Grimsby were helpful because they always have great deals great cars and great staff "
"I'd recommend Advance Vauxhall High Wycombe to a friend because excellent service every time!"
"The experience at Shrewsbury Audi waeds great because of excellent customer service particularly from Alex Ratcliffe Barrett & Deborah the receptionist "
"My experience at Pentagon Oldham Park Road was cracking because very friendly explained well good finance "
"The best dealership I've dealt with! Top sales team and excellent packages to add on to the car "
"I had a great experience at Bristol Street Ford Crewe because there was no pressure to buy just welcome friendly people who want to be helpful and informant not pushing and pressurising. I went with my daughter when she was looking at cars which in turn made me want to look for my next car there. What a bargain I got. Thank you Bristol motors Crewe keep the pleasent atmosphere going"
"My experience at Drive Vauxhall Bristol North could have been better because there was very little effort to explain more about the vehicle to me, in fact there was little effort to explain anything else to me. At various points I was left unattended. Had to look for my Mark to find out where the toilets are for example. Poor experience for me overall, was asked to sign paperwork but again with no communication as to what was going on and why. Was left alone to sort the drive away insurance with no help or proper guidnace or advice. On the plus side I was dealt with straight away not having to wait so that was very good. "
"The experience at Bristol Street Vauxhall Durham was great because the salesman (Nathan) was friendly and honest, he answered all questions and gave honest advice without using sales jargon and I didn't feel pressurised into buying the vehicle, he made the whole experience quick and painless and has followed up on numerous occasions to check that I am completely happy with my purchase "
"I'd recommend Holdcroft Renault Hanley to anyone because they were very helpful "
"Bassetts Honda Swansea were really helpful and I'd recommend them because I was not pressurised into buying and I found a car that suited my needs."
"Holdcroft Renault Crewe were reeally helpful and I'd recommend them because there service is excellent "
"The staff at Imperial Cars Halesowen were good because they helped me to choose the most beautiful car. thank you"
"I was very satisfied with the sales person Mr Lee Stuckey, he was very helpful. He went through everything regarding vehicles I was interested in, and the financial details if required. It is a brilliant car. I am one very satisfied customer and would definitely recommend Renault. "
"The experience at Motordepot Scunthorpe was fantastic because I get what I ask :) "
"I would recommend Sandown Mercedes Benz of Poole to friends and family because they provide a first-class service when deciding such an important purchase. The knowledge and professionalism shown by everyone I dealt with made the whole process simple and enjoyable. Thank you very much. "
"I'd recommend Shelbourne Motors Toyota to a friend because the customer service was excellent, the car had been serviced and fully valeted and everything was made very easy. The warranty also gave me great peace of mind vs buying privately."
"I was happy with the service at Pentagon Derby because the person we have dealt with each time, David, is extremely knowledgeable, helpful and honest. "
"The staff at Dacia Leicester were good because they were friendly and most helpful and were able to answer all of my questions"
"The experience at Motordepot Birmingham was good because my needs were taking into account and I was shown all available options and they were fully explained, nothing was too much, I felt that my happiness and finding the right car and package for me was important and that I was completely satisfied with the deal. I was informed at every stage on the progress and dealt with a proficient and professional manner."
"Advance Vauxhall Slough were helpful because they have no negative factors that I am aware of."
"My experience at Perrys Barnsley Vauxhall could have been better because I felt that the team could have done better at keeping me up to date with the finance application/process. Also, the team need to take more care in the preparations of the outside of the vehicles. The interior was clean and tidy but the exterior was covered in scratches and looked like it hadn't been cleaned in some time (cobwebs on the wing mirrors, wipers ect) and still wasn't cleaned when I picked up. I had to clean the car myself when I got it home, and arrange care for the scratches that were on the car doors and boot that we were told that would be taken car of before we picked the car up. Finally, the main fault I have with Perrys is that any time i feel there is a complaint that it just falls upon deaf ears and that you aren't taken seriously. The sales team just want your signature on the dotted line then out you go. Never to hear from you again. "
"I'd recommend Bristol Street Nissan Ilkeston because Nissan's are very well put together cars and though Nissan is a bit of a lumbering giant that moves at a slower pace than other brands it is worth being patient I found. I did find that the tyres were all very under inflated though when I checked them after driving away, when the technicians were preparing/checking the car I think they should check the tyres. My car was driven down from Bradford to the Ilkeston branch, and that must of been done on under inflated tyres too."
"The experience at Pentagon Rochdale was fantastic because I was treated very well right from the start , nothing was too much for the salesman who dealt with me - exceptional service "
"The staff at Pentagon Mansfield were good because they were really helpful and did everything you could possible ask for or need when purchasing a vehicle. Also offering a free 5 day insurance policy so you can drive away that same day... would definitely recommend to anybody, top class service and very professional!"
"I had a great experience at Motordepot Grimsby because although I wasn't hassled by sales staff, I received the perfect amount of care and attention from Jackie Buchanan. I am delighted with my purchase and aftercare, Motordepot will be my first port of call when buying a car in future."
"I would recommend Drive Vauxhall Bury St Edmunds to friends and family because the sales staff that dealt with me Dan Harold and Sophie Rose were excellent, very professional and at no time did they pressurise me. They were extremely helpful and I even managed to purchase a car I never thought I would be able to, a big thank you to Dan and Sophie and a wee mention to the rest of the team as they are always very polite. Will be back again but hopefully not for a few more years."
"I'd recommend Macklin Nissan Glasgow Central to friends and family because the staff are very friendly and helpful, making you the full focus of their attention whilst you are in their care. The complimentary coffee was very much appreciated, and as the finance was going through, they kept me updated. The length of time it took to actually pick up the keys was not their fault, just a delay with the finance company. They want to get the best deal for you and the best car for yourself, so as long as you know what your budget is and what you are looking for it is fine, even quite late in the day! All in all a good experience, mainly went because they had been so helpful when looking for a part for my previous vehicle, which they were going to give a pre-MOT type service only to find it wasn't road safe. So helpful, knowledgeable and some good post sale follow up care. "
"I'd suggest Renault Manchester to a friend because they have taken care of me and would definitely recommend "
"I would recommend Bristol Street Ford Gloucester to friends and family because they were very helpful and had a good slelection of vehicles. "
"good customer service, efficient "
"I'd suggest Unbeatablecar Portsmouth to a friend because of the amazing choice of exceptionally well presented vehicles. However, I found the endless saga of a salesman chasing commission from a list of added insurance options extremely tiresome. The only "value added" option that interested me was the Diamondbrite treatment. The £99 admin fee should be given as standard as it makes handover trouble-free."
"Lookers Hyundai Motherwell were fantastic because make you feel at ease very friendly and no pressure "
"Holden Renault were helpful because they are friendly, attentive and not judgemental. 1st class service from the moment you walk through the door."
"Snows MINI Portsmouth were helpful because they clearly explained the various options available to us, both in terms of models and finance on offer. "
"Baylis Accident Repair Centre Gloucester were very helpful. Thanks for sorting the csr our! "
"The experience at South Hereford Volkswagen Hereford was fantastic because of very professional work and customer service oriented"
"The experience at South Hereford Volkswagen Hereford was fantastic because of very professional work and customer service oriented"
"The car I bought had a minor fault that wouldn't have come to light in normal preparation for sale and annoyingly went away whenever a technician looked at it. It took a couple of repeat visits and co-operation between us to crack it, but eventually we did. Never once was I treated as though I might be wasting anyone's time and everyone with whom I dealt was keen to help, get the matter properly sorted and sorry for any trouble it was causing me. Test of good service: is the customer still happy when you're beginning to run out of ideas? Result: pass with merit."
"The experience at Keith Motors Select was great because the salesman was knowledgable, friendly and understood what I wanted without being overbearing The car was very competitively priced and exactly as discribed in the ads. The overall experience of buying a car from Kieth Motors Select was enjoyable and I was confident in the purchase I was making and the aftercare on offer."
"The experience at Lomond Audi Glasgow was good because the issues I had were eventually put right by Mr Craig Sturgeon. His experience in dealing with difficult situations proved valuable."
"Motordepot Hessle were really helpful and I'd recommend them because Pete Berriman is a very friendly guy and goes out of his way to make sure you are looked after well and help with any quiries you may have . I would recommend this guy to anyone wanting to purchase a new car."
"My experience at Renault Watford was cracking because I got a hassle free deal on a 66 plate Renault Kadjar. Salesman was very helpful, ordered the Kadjar on the Friday and collected it on the Monday. Drove away happy. "
"The staff at Holdcroft Renault Hanley were good because they clearly had a full grasp of all vehicles and options I should consider, were helpful without being pushy and were able to process my purchase quickly."
"The experience at Shelbourne Motors Renault was fantastic "
"I'd recommend Lookers Blackpool thVolkswagen to anyone because the customer service great very efficient and a wide range of cars on offer and the after sales service is good to no problems"
"Sandown Mercedes Benz of Poole were great because We’ve have had a Mercedes for 11 years and have to say that the service we received was second to none. From the time we first arrived at the showroom we were met with friendly helpful staff. Our salesman was Mat Oraf who has excellent knowledge of Mercedes. He was very helpful and not pushy. He dealt with all our questions very efficiently and kept us informed from start to finish when our car was unveiled in the showroom. We would recommend both Sandown Mercedes of Poole and Mat to anyone who is looking for first class service. "
"I'd suggest Pentagon Sheffield to a friend because Frank was very professional, not pushy and provided an excellent level of service. Thanks... "
"The staff at Bristol Street Nissan Ilkeston were good because they cared about helping me and listened to my requirements. Andrew Gardner was very helpful and nothing was too much trouble fir him. He made the whole experience very easy and enjoyable I can not praise him highly enough 100%"
"Motordepot Birmingham were great because the service I received from the start to the end of the process was good. No hard sell but helpful staff and very informative. Once I had decided to buy, the staff member who worked with me (Rishi) was professional and kept me informed of the progress of my sale. The car was beautifully cleaned and presented and was ready much more quickly than originally suggested, which was great. "
"I'd recommend Sinclair Volkswagen Newport to a friend because because they listened to your needs and responded accordingly"
"The customer services were very helpful and friendly, especially Gareth and Lee as well as the service department, overrall I am having great experience with InterestFree4Cars. Thanks!"
"Peter Vardy CarStore were great because I was given time to look and ask questions. There were no pushy sales people pouncing or following me around. When I needed help and assistance, the staff were friendly, polite and genuinely interested."
"Bristol Street Vauxhall Northampton were fantastic because they had the right car at the right moment"
"My experience at Baylis Vauxhall Cirencester was positive because the staff are always friendly, courteous and helpful. I always feel that I'm treated as an individual, and that a definite effort is made to make my visit a positive experience."
"My experience at Motordepot Birmingham was positive because . "
"I'd recommend South Hereford Volkswagen Hereford because they give you an unpressurised service."
"I would recommend Shelbourne Motors Nissan to friends and to family because of the excellent standard of service and courtesy we experienced. Paul was very professional and extremely courteous. It was a pleasure dealing with him. "
"I'd recommend Solberge Hall to a friend because the staff are friendly and welcoming."
"The salesman was friendly and very helpful "
"I'd recommend Lookers Volvo Colchester to anyone because their friendly staff made the experience enjoyable, memorable and worthwhile"
"The experience at DM Keith Skoda Huddersfield was great because as well as getting a great deal I was looked after from the very first phone call until I was waved off as I drove away in my new car. I was never rushed, I was given all the information I needed and always felt welcome at the dealership. John and his colleagues were fantastic, just how you hope car dealers will be, but so rarely are. Well done DM Keith!"
"I'd suggest Holden Honda to a friend because easy plesent no pressure good brand"
"My experience at DM Keith Skoda Leeds was great. They were fair, helpful and knowledgeable "
"I needed to purchase a new Car relatively quickly and had a limited amount of money to spend. I received excellent customer service from Tasmin Orris-Bird who helped and advised me every step of the way. I informed her that I was interested in the Vauxhall Adam but I didn't think that this would fall within my budget. I feel as though Tasmin and Michelle Griffiths-Dyer went out of their way to find me the best possible options, resulting in me being able to purchase the Car that I had been wanting. I personally find that there is a lot of information to process whilst purchasing a new Car but I felt that the team were very supportive and able to answer any questions. Stuart Dix was also very helpful with regards to organising my finance. The process couldn't have gone much more smoothly. Big thanks to Tasmin for all of your help!!"
"DM Keith Skoda Huddersfield staff were good because they had a good selection of the car i was looking for,at very reasonable prices. I travelled 25 miles to go this dealer, because of this, and got a better deal than my local dealer was offering. After going into my local dealer the week before,the staff at DM Keith were also alot more helpful and friendly too. "