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100 reviews of Pentagon Derby – Vauxhall

These reviews were collected by JudgeService.com, an independant car dealer review website.

100

Reviews of Pentagon Derby – Vauxhall

90

Overall satisfaction

92

Would recommend

"Pentagon Derby were really helpful and I'd recommend them because they have a great range of used vehicles and can arrange finances to suit your budget. The staff are amazing and help you every step of the way. It was a pleasurable, no hassle experience from choosing to actually driving away in our new car"

22nd February 2018 | Mrs Hanna

"I'd recommend Pentagon Derby to a friend because it was a good experience all round!"

21st February 2018 | Mr Michael Watson

"Pentagon Derby staff were good because they did treat me like a valuable customer"

21st February 2018 | Mrs S

"The experience at Pentagon Derby was great because Matt Hilton was really helpful and understanding "

21st February 2018 | Miss Lucy H

"Pentagon Derby were helpful because the staff look after you answer any questions honestly and all ways offer you a drink this is my forth car from this dealer"

21st February 2018 | Mr N

"I'd definitely recommend Pentagon Derby to friends and family because of their honesty and civility"

20th February 2018 | Mr Paul Elms

"Pentagon Derby were good. We were treated well through our test drive and discussions about purchasing a car but we were disappointed that despite it being a VIP event some cars were not included in this promotion."

20th February 2018 | Mr Roger Hurn

"I was pleased with Pentagon Derby and would recommend them because they handled everything 1st class"

19th February 2018 | Mrs Lisa McGee

"I was happy with the service at Pentagon Derby because straight forward process from start to finish. We felt valued and respected. No hard sell. Overall a very pleasant experience thanks also to Lisa for assisting and completing our consumer journey"

19th February 2018 | Mr Ian Steedman

"Pentagon provided a helpful, friendly and professional sales service without a 'hard sell'. We were given every opportunity to consider the options and make our own decisions. The car was delivered on time, mechanically carefully checked, beautifully valeted inside and outside, with all the paper work in good order."

19th February 2018 | Prof H

"Pentagon Derby were great because fast and friendly service."

19th February 2018 | Mrs P

"Pentagon Derby were helpful because they were friendly and welcoming.Shaun gave me all the information I needed without any prompting.Not pushy at Al just very informative ."

19th February 2018 | Mrs Angela Horobin

"I'd definitely recommend Pentagon Derby to friends and family because the service I received was fantastic. "

17th February 2018 | Miss Emma Glossop

"I initially went to Pentagon for an emergency repair of my original Mokka. When this wasn't viable they sorted me a very quick and cost effective replacement Mokka X. The salesman, Matt, was extremely helpful, proffesional, knowledgeable and not pushy throughout."

16th February 2018 | Mr Jerermy Blom

"Pentagon Derby were helpful because they have a first class team"

16th February 2018 | Mrs Jean Thorley

"I'd suggest Pentagon Derby to a friend because all the staff were very helpful and nothing was too much trouble. The choice of cars was the best around and I was well Looked after. Would highly recommend. "

15th February 2018 | Mrs Gina Bullivant

"I had a great experience at Pentagon Derby because the staff were not pushy at all"

13th February 2018 | Mrs Lynn Clarke

"My experience at Pentagon Derby could have been better because, there were things missing from the car I purchased and I think a fee of £149 for someone who pays cash to purchase the car is a rip off, I’m very unhappy with there services"

13th February 2018 | Mr Colin Keen

"My experience at Pentagon Derby was memorable because Phil lane made everything so easy to understand and very clear ."

12th February 2018 | Mrs Shazia Parveen

"My experience at Pentagon Derby could have been better because IF THEY PROVIDED MORE INFORMATION ON THEIR VEHICLE FOR PURCHASE"

12th February 2018 | Mr Raymond Connor

"Pentagon Derby were really helpful and I'd recommend them because they were kind, understanding & friendly, particularly given my circumstances (loss of previous vehicle following a road traffic accident)."

11th February 2018 | Mr Andrew Newton

"The experience at Pentagon Derby was great because I thought they were very friendly and very helpful. "

10th February 2018 | Mr Hunt

"I'd recommend Pentagon Derby to a friend because i was delt with by excellent sales staff and received a good handover of the vehicle. "

7th February 2018 | Mrs Marie Lister

"The experience at Pentagon Derby was good because Josh Lord made the experience extremely easy and overall helped with my decision to buy the car. "

6th February 2018 | Miss S

"Know what inventory you have on site and why do not put extras onto a customer sheet."

5th February 2018 | Mr Gurvinder Singh

"My experience at Pentagon Derby was cracking because customer service excellent and value for money."

2nd February 2018 | Miss F

"Pentagon Derby were great because the salesman (Sean) was very good without being pushy very easy to deal with. "

31st January 2018 | Mr Darrell Lang

"I needed to change my car they were very helpful "

31st January 2018 | Mr Mark Smith

"My experience at Pentagon Derby was cracking because josh the salesman wasn't pushy and made me feel welcome , he also explained everything really clear ."

30th January 2018 | Mr Martin Smith

"I was pleased with Pentagon Derby and would recommend them because selection of vehicles at good prices."

30th January 2018 | Mrs Julie Stevenson

"I would recommend Pentagon Derby to friends and family because I got a great deal on the car I bought. The sales man was welcoming and helpful, and not pushy giving me plenty of time to think things through. "

26th January 2018 | Mrs H

"I'd suggest Pentagon Derby to a friend because Martha was very professional and helpful and they offered a great discount on the vehicle"

26th January 2018 | Mrs Gardner

"Pentagon Derby staff were good because they gave me all the information I asked for"

24th January 2018 | Mr Ashley Mitchell

"I would recommend Pentagon Derby to friends and family because the service was friendly helpful and not pressured. The vehicle was also well presented and as advertised."

23rd January 2018 | Mr Ian Johnson

"I'd endorse Pentagon Derby because I was really satisfied with the service I received from the sales team I dealt with Mark and he was very professional and not pushy like you get st some garages. "

16th January 2018 | Mr Ian Sivers

"The experience at Pentagon Derby was fantastic because the service was friendly and efficient"

15th January 2018 | Mr C

"The staff at Pentagon Derby were good because they gave me the best advise being a new driver and also gave me loads of different options. "

15th January 2018 | Miss Hamson

"I would recommend Pentagon Derby to friends and family because they always appear to put the customer in the driving seat making it an enjoyable buying experience"

12th January 2018 | Mr Anthony Muxlow

"I was happy with the service at Pentagon Derby because I found a car I wanted, there was nice service and everything was explained from beginning to end. "

9th January 2018 | Mr M

"The experience at Pentagon Derby was good because I was made very comfortable by ken and his team and they found a car that suited all of my needs. "

8th January 2018 | Miss Holmes

"I'd definitely recommend Pentagon Derby because of the friendly and helpful service."

4th January 2018 | Mr Andrew Brewin

"I was happy with the service at Pentagon Derby because the sales representative Lisa was very helpful and pleasant "

4th January 2018 | Mr Malcolm Edwards

"Pentagon Derby staff were good because they had an excellent range of cars, first class service from the member of staff who dealt with our sale and even when there was a system issue, they resolved this quickly."

4th January 2018 | Miss W

"I'd suggest Pentagon Derby to a friend because very good customer service and car was exactly to description etc."

4th January 2018 | Mr Stephen McKnight

"I had a great experience at Pentagon Derby because a family member recommended me to pentagon derby the staff are amazing & so approachable & a extremely quick handover "

2nd January 2018 | Mr Martyn Lowe

"Pentagon Derby were fantastic because of their vfm/tqm"

20th December 2017 | Mr Faro Wari

"My experience at Pentagon Derby was memorable because sales person helped me alot. Overall paper work was very easy to understand."

19th December 2017 | Mr Asim Chishti

"Pentagon Derby were good because they are professional, the staff are nice and the warranty that comes with the car is good. Only annoying thing was the payment for the car. They add on lots of extras that aren’t seen on the face value of the car. About 2 of 12 of these you have to pay for as well. They also weren’t willing to knock anything off the price, so it was a bit more than I was wanting to pay. But overall, seems like a safe place to buy from and I’m happy with how my car is!"

18th December 2017 | Ms Rachel Thomas

"My experience at Pentagon Derby could have been better because I felt that they could have offered a better deal and I felt a bit ripped off I will not go back "

18th December 2017 | Mr Kevin Browne

"The experience at Pentagon Derby was fantastic because had a good welcome on my arrival.Ollie dealt with myself and found him to be very helpful and knowledgeable and not pushy."

13th December 2017 | Mr Myles Hetherington

"I would not recommend Pentagon Derby because my expectations weren't met as explained above. Compared to buying my last car that being a Focus this experience was woefully short of the service I received from the Ford dealership."

12th December 2017 | Mr Brian Hadfield

"I was happy with the attention and help given by the sales person"

8th December 2017 | Mr David Lawrence

"Phil Lane was polite, knowledgeable and sort me an amazing deal. He wasn't pushy and made me feel at ease throughout the process. He went above and beyond for me. He didn't disrespect other companies as VW did when I went there. He worked around me and my needs. "

7th December 2017 | Miss Lisa Holmes

"I'd recommend Pentagon Derby to a friend because every question or query I asked were answered perfect, all information was explained in detail about the car! Met all our needs. Jack is a diamond. Really helpful and made our first visit as good as can be, in result we bought our first family car."

5th December 2017 | Mr Daniel Dunsby

"I'd recommend Pentagon Derby to a friend because they treat you like an old friend and seem to try and find the ideal package to meet your needs. I completely trust and can give a glowing reference for the Sales person David Harvey."

5th December 2017 | Mr Peter Owens

"My experience at Pentagon Derby was memorable because I got the exact car I was looking for and I love it!!"

5th December 2017 | Mr Daniel McLean

"I'd endorse Pentagon Derby because up to now, service has been 1st class"

4th December 2017 | Mr L

"I probably would recommend Pentagon Derby but I'm not happy that we cannot be accepted for the 12 month free trial of OnStar because a staff member had previously registered it. I think Pentagon should have accepted responsibility and sorted this out. Otherwise no problems."

4th December 2017 | Mr Simon Burrows

"I had a great experience at Pentagon Derby because I found the car I wanted at a good price and the process was made simple and easy."

1st December 2017 | Miss Faye Messom

"Pentagon Derby were fantastic because very quick in getting back to me after my enquiry not pushy extremely helpful and I feel if anything goes wrong I can pick up the phone and they will help , yes very impressed "

30th November 2017 | Ms Claire Burns

"My experience at Pentagon Derby was excellent because the salesman was very clear and patient in his explanations. He was very knowledgeable about the product and dealt with us in a professional and friendly manner. I did not feel pressured or rushed into making a decision and as a result I am extremely happy with my car."

29th November 2017 | Ms Karen Robertson

"I was pleased with Pentagon Derby and would recommend them because the staff were very friendly and helpful. I found the perfect car after only 30 minutes which I picked up 2 days later. Excellent service."

29th November 2017 | Mr David Ratcliffe

"My experience at Pentagon Derby was memorable because they made it quick and easy "

29th November 2017 | Mr Jack Green

"The experience at Pentagon Derby was good because salesman Mark Trimmings was professional, not at all pushy and very knowledgeable. Also the showroom and surrounding environment was clean and well presented."

28th November 2017 | Mr Nick Coster

"Pentagon Derby were really helpful and I'd recommend them because they fitted everything around my work schedule, my budget, and my needs. They were quick to offer me transport to and from home whilst I was getting everting, and gave really personal customer service. Special mention to Ollie! "

28th November 2017 | Miss Natalie Hall

"Pentagon Derby were really helpful and I'd recommend them because there very professional "

22nd November 2017 | Mr Peter Ward

"I was happy with the service at Pentagon Derby because the person we have dealt with each time, David, is extremely knowledgeable, helpful and honest. "

20th November 2017 | Mr Smith

"The staff at Pentagon Derby were good because they were very helpful"

20th November 2017 | Mrs Patricia Green

"I'd definitely recommend Pentagon Derby to friends and family because they were very friendly and clear with their explanations."

17th November 2017 | Mrs Sheila Roome

"My experience at Pentagon Derby was positive because quick to assist and good rates"

10th November 2017 | Mr Peter Butterworth

"Pentagon Derby were really helpful and I'd recommend them because excellent service"

8th November 2017 | Ms T

"I'd endorse Pentagon Derby because the quality of service I receive from Mark Trimmings is always exceptional. His customer service ethic is excellent and he always locates the car I am looking for. Mark goes above and beyond on every occasion and I wouldn’t buy a car from anyone else. To date I have purchased six cars from Mark and I can’t ever imagine going to anyone else."

6th November 2017 | Mrs Michelle Alli

"I had a great experience at Pentagon Derby because salesman not too pushy.but got me a good deal."

6th November 2017 | Mr B

"Pentagon Derby have a good selection of cars."

6th November 2017 | Mrs C

"Pentagon Derby were great because friendly and professional staff who weren’t pushy. "

4th November 2017 | Miss H

"The experience at Pentagon Derby was great because the displayed such excellent customer service."

4th November 2017 | Mr Nick Bland

"its very 50/50 for me at the moment."

3rd November 2017 | Mrs Maud Dewe

"I'd suggest Pentagon Derby to a friend because staff were knowledgeable friendly and couldn't do enough to help"

1st November 2017 | Mrs Emma McGeorge

"Pentagon Derby were really helpful and I'd recommend them because they explained everything to me with buying my first ever car. "

31st October 2017 | Miss Leah Milner

"I'd endorse Pentagon Derby because of their friendly and helpful attitude. The car was ready when agreed. The whole purchase was a very pleasant experience. I would recommend this dealership."

31st October 2017 | Mrs J

"very good service from ken gidda"

31st October 2017 | Ms Susan Raybould

"The staff at Pentagon Derby were good because they were helpful and friendly. I did querty the BHP on the model I was looking for and was given the incorrect information but I presume the sales person may not have had the knowledge."

30th October 2017 | Mr Roger Giles

"Pentagon Derby staff were good because they where very thorough and explained easily the various deals available. Helpful but not too pushy."

25th October 2017 | Miss Lorraine Martin

"The experience at Pentagon Derby was fantastic because Mark Richardson the used car sales manager changed my mind about Pentagon. Having had a poor experience earlier in the process of buying this car due to a salesman not representing on paper what he said to myself and my wife. Mark recovered the situation and changed my mind to cancel the sale. So Pentagon should value Marks dedication to customer care and for recognising my loyalty to Pentagon Derby. He is the only reason I changed my mind from leaving Pentagon."

24th October 2017 | Mr Kenneth A

"I'd recommend Pentagon Derby because they was very friendly and nice to do business with."

24th October 2017 | Mr Gavin Woodward

"I'd recommend Pentagon Derby because I was made to feel at ease especially on my test drive. Didn't ever feel pressurised."

23rd October 2017 | Mrs Lynn Bulmer

"I'd recommend Pentagon Derby to a friend because the staff are very understanding on what the customer needs "

21st October 2017 | Mr Jason Paternoster

"My experience at Pentagon Derby could have been better because if we'd been treated fairly and not done out of a lot of money we are in our seventies and they took advantage of this and the manager well He was a waste of time but lesson learnt "

20th October 2017 | Mr Robert Shaw

"I'd suggest Pentagon Derby to a friend because great service no pressure sales felt at ease with all involved."

19th October 2017 | Mr G

"Pentagon Derby were fantastic because of josh tried so,hard to help me. When I rang to say I had got sorted elsewhere he still remained very polite and offered help in the future should I need it. I would certainly go there first next time."

16th October 2017 | Mrs Betty C

"I had a great experience at Pentagon Derby because the salesman was great, service was great and the product was high quality."

16th October 2017 | Mrs Katie Cook

"The experience at Pentagon Derby was great because friendly helpful staff and fantastic hot chocolate "

16th October 2017 | Mr Kerr

"I would not recommend Pentagon Derby because you do not respect loyal customers."

14th October 2017 | Mr Ken A

"My experience at Pentagon Derby was positive because it was relaxed and well talked through "

11th October 2017 | Mr John Phillipson

"The experience at Pentagon Derby was good because Although Phil deals only with brand new cars he was happy to help us buy a used car"

10th October 2017 | Mrs Lesley Hayes

"My experience at Pentagon Derby was memorable because everyone were very helpful and courteous to me"

8th October 2017 | Mr Kenneth Walters

"My experience at Pentagon Derby was memorable because everything went smoothly and I got a good deal"

7th October 2017 | Mr George Mart

"Pentagon Derby were helpful and I'd recommend them because the vehice offerred was cometitively priced. Their sales service was reasonable however fell slightly short of what 'he' said would be done prior to vehicle handover. "

6th October 2017 | Mr Johnson

"I was pleased with Pentagon Derby and would recommend them because their service was so professional but considerate and very helpful. I will definitely consider them in the future and recommend to friends and family. "

6th October 2017 | Miss Melanie Wilkie

"I'd recommend Pentagon Derby to anyone. "

2nd October 2017 | Mr Liam Chorley

Pentagon Derby – Vauxhall

Pentagon Derby – VauxhallPentagon Derby – Vauxhall
vauxhall

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92 of Pentagon Derby – Vauxhall customers who bought a vehicle would recommend them to a friend