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These reviews were collected by JudgeService.com, an independant car dealer review website.
"I was pleased with Pentagon Mansfield and would recommend them because the whole car buying experience was excellent. I got the car I wanted & good service"
"I'd suggest Pentagon Mansfield to a friend because the service by Maxine Ryll was 2nd to none. We have had a couple of teething problems with the car (not the dealer fault) and knew phone her and nothing too much trouble. She is a major credit to the company and will visit again soon to purchase another car for my partner. The standard of service was out of this world and wouldn't go any other dealer now x"
"I'd recommend Pentagon Mansfield to anyone because the service and level of knowledge of cars is great, felt valued as a customer and felt we got a good deal."
"My experience at Pentagon Mansfield could have been better because the support of staff throughout the whole experience the sales lady dId her very best but on collection of the vehicle took 1 and a half hours.....when we initially went to see the vehicle they couldnt find it ...come on pentagon get your act together your better than this! !!!"
"My experience at Pentagon Mansfield could have been better because Nick Cook was not at all interested in customer service or selling a vehicle to us. We bought a car an hour later from those that cared."
"I'd endorse Pentagon Mansfield because They are friendly and welcoming, no hard sell sales patter. Special mention to Nigel for his after sale service."
"My experience at Pentagon Mansfield was cracking because friendly and efficient and Sean was great to deal with both before and at handover, will use them again for next company fleet purchase. Well done Sean and Team."
"I'd endorse Pentagon Mansfield because the attention to detail is excellent from setting foot in the showroom to driving off in my new car . "
"I'd endorse Pentagon Mansfield because overall the staff were most helpful and polite."
"I would not recommend Pentagon Mansfield because the sales person I felt with was of the old school and totally inflexible. Hard sale and can't do that attitude. Lost the £12,700 sale as was not willing to see if the tow bar was interchangeable from my 11 plate insignia to the new 66 plate iinsignia."
"I'd suggest Pentagon Mansfield to a friend because sales are quick and easy. ive had no issues and they have always been very helpful "
"I would not recommend Pentagon Mansfield because we ordered a Grandland X diesel 1.6,but it didn't come with a reversing camera,like the one on demonstration,so after a few arguments between myself and the wife we cancelled the car,alas losing the £500 deposit.We rang Matthew who was very helpful who said he'd intercepted with the production of this particular vehicle and the only downside would be to lose the deposit,but would reimburse us if we decided to buy from them in the future,as times gone on I feel that some if not all the deposit should have been returned to us,we have literally purchased two mokkas,two Antaras and Astras perhaps helping a hand to a family business.I would like to add in their favour the car was changed from having a panoramic sunroof to side rails only but this wouldn't have been produced a 6 days later when the car was cancelled.Maxine is a very good sales assistant but we would never go back there again.Alan Turner"
"I would not recommend Pentagon Mansfield because visited as brought a car in 2014 which had just been written off for which I’ve had excellent service. Had to seek help very unhelpful member of staff who had no idea for difference between a exclusiv model and elite model of a Zafira when asked. Prices very uncompetitive. Blamed the fact he didn’t have pictures in from of him of the car he was trying to sell me which was at another showroom. Surely being a Vauxhall dealer this should be something that is known! We have know brought a Vauxhall Zafira from another local dealer who was much more helpful and knowledgeable despite the fact they don’t specialise in Vauxhall cars. "
"My experience at Pentagon Mansfield was cracking because both Nigel and Sarah were very helpful, easy to get on with and made the process of buying a new car simple and straight-forward. Great service, will definitely buy from Pentagon again."
"The experience at Pentagon Mansfield was good because my car purchase was a smooth one and staff Maxine and Sarah were both very friendly and professional to deal with."
"I would recommend Pentagon Mansfield to friends and family because the staff are very friendly as I felt welcomed and comfortable when I arrived to take my test drive. The company has a wide range of vehicles available to meet your needs at reasonable prices and Pentagon offer an extended three warranty on vehicles. "
"Pentagon Mansfield were helpful because we told the salesperson what we were looking for in terms of age and mileage of vehicle and she immediately showed us several and recommended the one which we purchased which met all of our expectations."
"I'd suggest Pentagon Mansfield to a friend because it's a friendly environment and I had plenty of help finding the right deal!! Miss t ward."
"My experience at Pentagon Mansfield was memorable because THE PEOPLE WERE PLEASANT AND HELPFULL BUT THEY DID NOT HAVE WHAT I WANTED"
"I'd recommend Pentagon Mansfield because of there excellent customer service skills, I am clueless when it comes to cars and Andy was brilliant with finding me the perfect first time car, 10/10 "
"I was happy with the service at Pentagon Mansfield because Great customer service, great car and nice coffee."
"The staff at Pentagon Mansfield were good because you are greeted by the lady on reception straight away, there's always someone on the service desk and I'd hope they would look after a loyal customer like myself."
"I had a great experience at Pentagon Mansfield because i found what I was looking for"
"I was pleased with Pentagon Mansfield and would recommend them because the service I received was the best service I have ever had. The lady was very helpful. Hostess offered drinks on arrival. I was made to feel very welcome. Customer service excellent. Staff really friendly and I would defiantly reccomend to a friend or family member. "
"My experience at Pentagon Mansfield could have been better because I find a dealership like pentagon promises to provide but towards the end they fail to fullfil the requirement."
"Pentagon Mansfield were fantastic because friendly satisfied and good service"
"The experience at Pentagon Mansfield was good because the staff were superb they could not do enough , they were very professional, polite and an absolute credit to pentagon, and the staff training they received. And have told all our friends exactly how good you are thank you so much."
"I'd definitely recommend Pentagon Mansfield to friends and family because the car was at a competitive price and fitted my needs. Great handover when picking up the car."
"I'd recommend Pentagon Mansfield to anyone because they were straight talking and fair"
"I'd definitely recommend Pentagon Mansfield because good price and finance package for car. I would have been happier if car mats were included and my puncture kit was sent over to me."
"Pentagon Mansfield were helpful because they supplied a great car at the right price, good service too from Sean."
"The experience at Pentagon Mansfield was good because the young lady sales person was absolutely first class, Charlie the sales women was really helpful made me feel at ease with her knowledge in her role, The customer service provided by Charlie & the team was excellent. I would recommend Pentogen Mansfield most definitely without a doubt."
"The experience at Pentagon Mansfield was good"
"I'd recommend Pentagon Mansfield to anyone because it is my local Vauxhall dealer"
"The staff at Pentagon Mansfield were good because they took time out to answer questions that we had both before, during and after the purchase. "
"I'd suggest Pentagon Mansfield to a friend because everything was seamless, from the sales rep to the handover advisor nothing was too much trouble. Everyone went above and beyond to help me. Super happy with my new car. Thank you all at Mansfield Pentagon. "
"I had a great experience at Pentagon Mansfield because I got the perfect car to suit all my requirements"
"I'd recommend Pentagon Mansfield to anyone because to me they are a very well organised"
"I'd suggest Pentagon Mansfield to a friend because they were really informed, really helpful and really effective in solving my problem"
"My experience at Pentagon Mansfield was good because they listened, they just did not have what I wanted at the time"
"I'd recommend Pentagon Mansfield to anyone because the staff were pleasant "
"My experience at Pentagon Mansfield was memorable because the sales person got a good deal for me"
"The staff at Pentagon Mansfield were good because they were really helpful and did everything you could possible ask for or need when purchasing a vehicle. Also offering a free 5 day insurance policy so you can drive away that same day... would definitely recommend to anybody, top class service and very professional!"
"Pentagon Mansfield were helpful because there was no hard sell"
"Pentagon Mansfield were really helpful and I'd recommend them because they were very friendly and answered any questions I had and explained everything to me so I understood everything."
"Pentagon Mansfield were really helpful and I'd recommend them because great service & fairly priced"
"Pentagon Mansfield were helpful because the sales staff were friendly but not pushy and we’re able to find a car that met my requirements."
"I'd definitely recommend Pentagon Mansfield to friends and family "
"The whole process was smooth from beginning to end, we were happy with the price offered for our old car and that the dealer understood we were paying cash and wasn't pushy about finance."
"Pentagon Mansfield were helpful because Matt took the time to find out about my requirements and then secure a competitive deal for me."
"The staff at Pentagon Mansfield were good because they were friendly and polite and helpful and professional "
"no sales bull just straight to the point. Everything that I wanted doing was done. I hate buying cars but Pentagon was a breeze. The overall proof will be if I have to take the car back but the warranty hopefully should cover major problems, so all in all I would recommend "
"Pentagon Mansfield were great because they are extremely pleasant and helpful. Maxine Ryl was most helpful and professional and helped me purchase my perfect car. I will certainly be recommending her to any of my friends and family. Excellent customer service. "
"My experience at Pentagon Mansfield could have been better because the dealers dealt dishonestly"
"I would not recommend Pentagon Mansfield because the purchase price of products is excellent,but the p/ex offer was extremely low compared to other dealer offers"
"I was pleased with Pentagon Mansfield and would recommend them because of the cleanliness of the car and the care taken when figuring out what finance would suit my budget. "
"I would recommend Pentagon Mansfield to friends and family because of the experience i recieved, Maxine was incredibly helpful, she went above and beyond to ensure i understood what was said, explained the cars features before driving it away, and she was not your typical sales person trying to push you to spend more! This was my first time purchasing from a main dealer, and thanks to The branch manager Ian, and the lovely Maxine, i will 100% be going back there for my next one! Thank you for being so honest, friendly and above not being the typical scripted sales people!!"
"My experience at Pentagon Mansfield was positive because Andy was able to help me find the car I wanted and gave me the best deal he had on the day for me."
"I had a great experience at Pentagon Mansfield because the atmosphere in the showroom is very relaxed and Charlie the sales person was exceptional."
"I'd definitely recommend Pentagon Mansfield to friends and family because were friendly and helpful."
"I'd recommend Pentagon Mansfield to anyone because not only did they have the car we wanted, they went above and beyond to help us get it. Excellent service!"
"My experience at Pentagon Mansfield was cracking because the staff were personable, motivated and knowledgeable which instilled a level of confidence in the purchase."
"I had a great experience at Pentagon Mansfield because the customer service was great very patient (we had 2 little ones).answered every question we had and the cars are brill.already recommended them to a friend who's going down soon to look at the car we originally went to buy absolute bargins for the corsa just not in our price range we had set in out minds."
"I would recommend Pentagon Mansfield to friends and family because they are friendly and they don't rush you in to a purchase. I would like to give a big shout out to Sean Maddox he was really good answer ing all my questions."
"I would recommend Pentagon Mansfield to friends and family because the staff were very helpful to our needs"
"I would not recommend Pentagon Mansfield because I haven’t been contacted since I enquired after being told I would be by some financial department "
"I booked a test drive of a car where I then drove the 45 minute journey to Pentagon Mansfield from my house in West Bridgford. When I got there I was told the car had been sold 2 days earlier and that there was nothing they could do. The car is still on Autotrader and I was not told about it being sold when booking the test drive. Annoying!"
"Vehicles for test drive were not prepared as all the cars had flat batteries leading to me not being able to take out the exact models requested, and having to wait around for suitable vehicles to be found. The finance was miss-quoted, and the term of finance was not as required and had to be changed. When I complained and made my feelings known I was offered £20 extra fuel to give them a good report (an insult I had to bite my tongue over). I found the whole experience to be lacking on customer service: I will not be using Pentagon Mansfield again."
"Pentagon Mansfield were great because I did not feel I was being pushed into any purchase"
"Pentagon Mansfield staff were good because they were all very polite friendly as a needy customer ( by my own acknowledgement) i wanted everything just right and all the staff inc sean the sales advisor was understanding and patient with me and met my expectations whilst all the time maintaining a relaxed and fun consultation. Thankyou pentegon mansfield. "
"My experience at Pentagon Mansfield was cracking because i wasnt felt pressured by sales rep,"
"My experience at Pentagon Mansfield was memorable because the buying experience was pleasant - the car seems great - and although offered a number of additional products and insurances the sales person (Charlie) was not over pushy and very pleasant and helpful "
"I was pleased with Pentagon Mansfield and would recommend them because they weren't pushy and let me decide in my own time and got the best deal for me "
"The experience at Pentagon Mansfield was fantastic because the sales person was exceptional with a great personality."
"I would not recommend Pentagon Mansfield because. We live a long way from the delership, so, purchased the car from pictures and delership discription . Stated by email that I did not want a car that had been repaired or painted as asked if I could be full inspected for this prior to delivery. When car delivered, at a cost to me of £100.00 found paint work differences and a light hanging off due to a broken clip. One week later still waiting for a replacement light fitting."
"Pentagon Mansfield were great because they did not push and give you the hard sell attitude .Andy the salesman just explained things and worked out the best deal for us"
"My experience at Pentagon Mansfield was positive because I'm completely satisfied "
"I was pleased with Pentagon Mansfield and would recommend them because it was nice and easy to buy a new car. "
"Pentagon Mansfield were great because I felt I was very looked after and I would definitely buy from them again and would highly recommend them to family and friends "
"I would recommend Pentagon Mansfield to friends and family because I got a good deal there."
"I would not recommend Pentagon Mansfield because sales man was very poor, bad relationship building and didnt seem interested. wasn't listening to me. Asked him a question and he just walked away"
"I'd recommend Pentagon Mansfield to a friend because they took time to understand my needs, located a car which met these and helped me through the process step by step "
"I'd recommend Pentagon Mansfield because the staff are very friendly they greet you every time you see them and they take pride in what they do "
"The staff at Pentagon Mansfield were good because they all knew what they were doing, and they all speak to each other, most places don't these. It causes so many problems if they. It was very pleasant to see."
"I'd definitely recommend Pentagon Mansfield because Sean Maddox is the best salesperson I've ever dealt with and would recommend him to anyone. Not pushy at all, so helpful and would go above and beyond. I've walked out of a lot of dealerships just because of the way I was treated, but Sean actually made the experience enjoyable. Thank you so much! "
"The experience at Pentagon Mansfield was good because the salesman that saw me was very good and tried his best to get me the right deal unfortunately due to me being in negative equity with my current vehicle a suitable deal could not be done at this time, the salesman was Andy Cantrell "
"Pentagon Mansfield were great because they had a proffessional and friendly service at all times"
"The experience at Pentagoveryn Mansfield the staff were very helpfull and explain everything clearly and also very friendly and polite my salesman mr nigel cook was excellent "
"I'd recommend Pentagon Mansfield to anyone because no pressure to buy ,friendly staff."
"i had confidence in what the sales man was saying. Overall a pleasurable experience "
"I would not recommend Pentagon Mansfield because I have now bought 3 cars new or nearly new from pentagon and I was expectiong this 3r deal to reflect that. however I was not given deal as a returned customer so to be hones I don't think that even myself will get the next car from there. I usually receive the VIp card saying I would get a deal on next car specially for returning customers. I didn't feel that I had a deal that reflected that I was a 3rd time returning customer. I can not fault the employee or the car. But management should have realised that as I said it was the third car bought there and then should have taken more attention to it."
"Pentagon Mansfield staff were good because they helped me find the best deal for the car"
"I'd definitely recommend Pentagon Mansfield to friends and family because the staff were very friendly and the handover was quick good choice of cars and will bring other cars from their other stores"
"The experience at Pentagon Mansfield was good because, at first the failed, but they tried very hard the next time. it shows they care about the customers."
"I'd recommend Pentagon Mansfield to anyone because the staff are out of this world they cannot do enough to help you in any way wether it's justt a ordinary question or a difficult one they give 150 percent service to Pentagon and most of all to there customers "
"Pentagon Mansfield were really helpful and I'd recommend them because they made a great deal of effort to find me the car I wanted at the price I wanted,the sales person LISA did not give up till she got it right."
"Pentagon Mansfield were fantastic because they made the purchase and exchange easy and quick and any problems we had where sorted"
"My experience at Pentagon Mansfield was cracking because the sale rep helpful without being overly pushy"
"I was pleased with Pentagon Mansfield and would recommend them because i have been with mansfield vauxhall all my driving life...they are friendly and polite and i love that"
"I would not recommend Pentagon Mansfield because I was contacted and told I could expect a deal to suit but this was not the case. The monthly payments were £50 more and over a 4 year period instead of 3. Complete waste of my time."