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100 reviews of Renault Chester

These reviews were collected by JudgeService.com, an independant car dealer review website.

100

Reviews of Renault Chester

88

Overall satisfaction

89

Would recommend

"Lookers Chester Renault were helpful because I get everything answered and everything was put into place Thank you Renault "

7th February 2018 | Mr Jeffrey Garforth

"I was pleased with Lookers Chester Renault and would recommend them."

6th February 2018 | Mr Williams

"I'd recommend Lookers Chester Renault because overall they have always been fair and looked after us as a customer. we have had issues but in the main they have dealt with them quickly. "

6th February 2018 | Mrs Elaine Marshall

"I'd recommend Lookers Chester Renault because customer service from Tom Reynolds was very good"

5th February 2018 | Mrs Katherine Phillips

"Lookers Chester Renault were helpful because sales assistance very Pleasant and helpful"

1st February 2018 | Miss Oorla Whelan

"I was pleased with Lookers Chester Renault and would recommend them because they were the nearerst and because the last new car I bought is brilliant and still is after 5 years."

28th January 2018 | Mrs Lewis

"I would not recommend Lookers Chester Renault because of the appalling customer service I received from Joseph Howard when spending £16,000 on a car, baring in mind I am a returning customer. Renault have lost me as a customer from now on as I will never purchase a Renault again from yourselves."

28th January 2018 | Miss R

"I'd recommend Lookers Chester Renault because it was a very pleasant experience for my first time financing a car. My salesman wasn't pushy with me at all. Very happy with my car. "

26th January 2018 | Miss Blythin

"The staff at Lookers Chester Renault were good because I had an issue with the car and had to exchange it the salesperson Matt Chomiszak was excellent and very professional to deal with and helped me pick a more suitable car so would like to thank him for that"

23rd January 2018 | Mrs Susan Hughes

"I'd definitely recommend Lookers Chester Renault because they are a friendly group who value their customers. They have an excellent range of new and used cars to choose from. The sales team are very friendly and do not put you under pressure and have a good knowledge of all their cars. Buying from Lookers Chester Renault was a great experience from start to finish and i would highly recommend to use them when purchasing another car "

23rd January 2018 | Mr Nigel Hull

"I'd recommend Lookers Chester Renault to anyone because of the pleasant experience from beginning to end "

23rd January 2018 | Mr Derek S

"Lookers Chester Renault staff were good because frIendly and helpful"

22nd January 2018 | Ms M

"I'd recommend Lookers Chester Renault because the staff were lovely and helpful found the exact car I wanted "

16th January 2018 | Miss Close

"SERVICE WITH A SMILE AND A GREAT CUP OF COFFEE FOR MY WIFE. "

15th January 2018 | Mr Malcolm Robson

"My experience at Lookers Chester Renault was positive because they try their best to help with your budget, friendly, no pressure service and helpful "

13th January 2018 | Mrs T

"Lookers Chester Renault were great because nothing to add."

10th January 2018 | Mr Karl Edwards

"Lookers Chester Renault were fantastic because I got the car I wanted"

4th January 2018 | Mrs Paula Bagnall

"I'd recommend Lookers Chester Renault to anyone because they are very friendly, take time to explain things to you . "

2nd January 2018 | Mrs Shirley Mealing

"The staff at Lookers Chester Renault were good because. Matt was easy to talk to and listened to what we wanted to make sure we got the best deal"

2nd January 2018 | Ms Faye Jones

"I'd recommend Lookers Chester Renault because of the helpful staff and useful information provided. "

2nd January 2018 | Mr James Tucker

"I would not recommend Lookers Chester Renault because of the disorganised approach to paperwork and unwillingness to fix the overpayment issue."

14th December 2017 | Mr Andrew Wallace

"The experience at Lookers Chester Renault was good because they at least followed up on the enquiry, and the salesman worked to get a deal that satisfied all parties. Had i been able to get the deal with the colour and spec I wanted that would have made it"fantastic"."

22nd November 2017 | Mr Kevin McCarth

"Lookers Chester Renault were helpful because i was not given any duff information the salesman stayed with the facts and this is what i like."

21st November 2017 | Mr Walter Cousins

"My experience at Lookers Chester Renault was positive because of the attitude of the sales staff, the cleanliness of the vehicle and first class aftersales service I received. "

19th November 2017 | Mr Allen Jones

"I would not recommend Lookers Chester Renault because On the day of collection (3hr round trip), none of the agreed work to the vehicle had been carried out. Sales staff were easy to blame the sales team member who wasn’t present, when simple Managment of an absent staff members work load would have preempted any of our issues. We returned home without the car and waited another week whilst the work was carried out. (4 wheels refurbished and body work scuffs polished out)"

19th November 2017 | Miss B

"Lookers Chester Renault were great because if their sales man Matt, he was fantastic and has renewed my faith in Lookers Chester. "

14th November 2017 | Mrs W

"My experience at Lookers Chester Renault was cracking because the service was fantastic and have brilliant knowledge of the cars they are selling"

13th November 2017 | Mr Alan Noonan

"My experience at Lookers Chester Renault could have been better if the deals were better and I was given test drive and maybe the option to go away and come bk. Felt I was being pressured at some points. Oh well u got me to but due to car and distance from urself.. Other than that I have no other reason to buy from u and will not come bk. "

12th November 2017 | Mr Byron Taylor

"I'd recommend Lookers Chester Renault because of the friendly service and the reassure of dealing with a known and trusted brand like Lookers...im confident that the after sales customer service I will receive should anything go wrong with also be of the highest standard hence the reason why I choose to purchase my vehicle via Lookers."

11th November 2017 | Mr Zaf Iqbal

"I had a great experience at Lookers Chester Renault because they understood my needs, concerns and budget"

8th November 2017 | Miss Sarah Jones

"I'd definitely recommend Lookers Chester Renault to friends and family because the staff are pleasant and helpful"

7th November 2017 | Mr Alan McPhee

"I would not recommend Lookers Chester Renault because they were too slow."

6th November 2017 | Mr James Walley

"The staff at Lookers Chester Renault were good because David Ollerhead was very professional, friendly and efficient throughout the whole process"

31st October 2017 | Mr T

"Lookers Chester Renault were fantastic because they made my purchase so clear and easy. Shae was brilliant and kept in contact with me to update throughout the process and delivered everything as promised. It was a great experience and I would purchase there again. "

31st October 2017 | Miss Rachel Williams

"I was happy with the service at Lookers Chester Renault because the friendly nature of all the staff was first class. Excellent product knowledge, no pressure, cars were freely available of for test drives."

25th October 2017 | Mr Leslie Latham

"My experience at Lookers Chester Renault was cracking because dave does as he says. Always in contact to help "

23rd October 2017 | Miss Amy Bennett

"The experience at Lookers Chester Renault was fantastic because good follow up after test drive without being pushy."

18th October 2017 | Mrs Wendy Croasdale

"The experience at Lookers Chester Renault was great because they was very helpful. Tried everything to find me a car, Matt kept in contact with me all way though. Thank you "

16th October 2017 | Miss Alice Tudor

"I'd recommend Lookers Chester Renault because of great service, the great standards my new car was given to me in and also the price"

6th October 2017 | Mr Michael Woodward

"The staff at Lookers Chester Renault were good because there's a car and a deal for everyone, the salesperson looked to get the best deal for what I could at my budget and all of the paperwork was sorted out within the same day. Since then I've had good communication regarding when my car will be ready to pick up."

5th October 2017 | Mr Michael W

"Would like to say a BIG thank you to the girl on the front desk last Sunday who was so helpful in warming up the baby food for my child!"

5th October 2017 | Mrs Jenny Hill

"I was happy with the service at Lookers Chester Renault because they are very friendly, helpful and professional. "

3rd October 2017 | Mrs Elaine Marshall

"My experience at Lookers Chester Renault was positive because very helpful also looked after and kept informed thank you"

2nd October 2017 | Mrs Donna Oneill

"My experience at Lookers Chester Renault was memorable because of the attitude and professionalism of their Manager Ken. He is friendly, positive and makes you believe in Nissan. He has no hidden agenda and strives to get you the best deal possible deal."

2nd October 2017 | Mr Mark Pugh

"I was happy with the service at Lookers Chester Renault because of the friendly help and advice by the salesman"

2nd October 2017 | Mr Alan Wynne

"Lookers Chester overall experience was satisfactory. "

1st October 2017 | Mrs Sharon Mazzarella

"I'd definitely recommend Lookers Chester Renault because when you are on Motability and don't drive a manual car you can't always get a test drive so sometimes you have to sit in a manual car with someone driving you and you don't get the fell of the car I was so pleased to be booked in on the 4th of October for a test drive and not be told we haven't got a car for you to test drive and the welcome I got when I got in the showroom I was helped write away and directed over to where Donna was siting and was very helpful so thank you very much Reno and there staff. 10 out of 10."

21st September 2017 | Mrs Hazel Margaret Dwyer

"I was happy with the service at Lookers Chester Renault because the team were very friendly even down to the receptionist."

18th September 2017 | Mr Alvin Ward

"I'd recommend Lookers Chester Renault because happy with the deal"

18th September 2017 | Mr Phillip Steven Whitley

"Lookers Chester Renault offered a great range of quality used electric vehicles and were very professional during sales process "

14th September 2017 | Mrs Sarah Barratt

"I would not recommend Lookers Chester Renault because the hand over of the car and cleanliness was poor. "

14th September 2017 | Mr Colin Jones

"My experience at Lookers Chester Renault could have been better because they could of found additional services or extras for a new purchase given the fact I am unhappy from my first purchase rather than focusing on trying to sell sell sell"

12th September 2017 | Mr James Gregory

"I was pleased with Lookers Chester Renault and would recommend them because they provided great and professional customer service and a lovely car that I'm very pleased with "

11th September 2017 | Miss Lowri Thomas

"The experience at Lookers Chester Renault was good because at a difficult time in my life I wasn't pressurised into purchasing a vehicle."

11th September 2017 | Mrs H

"I'd definitely recommend Lookers Chester Renault to friends and family because the salesman Paul was a credit to lookers. He had plenty of time and explained everything and answered all my questions with ease."

1st September 2017 | Mr David Squires

"My experience at Lookers Chester Renault was memorable because the whole process of buying the car was hassle free and the salesman was really helpful."

31st August 2017 | Mrs P

"My experience at Lookers Chester Renault was positive because VERY HELPFUL AND FRIENDLY AND A GOOD CHOICE OF CARS"

26th August 2017 | Mr David Lewis

"I was happy with the service at Lookers Chester Renault because I was treated with respect and all my questions were answered. Also the sales person guided me through the interesting features of the two cars I looked at."

25th August 2017 | Mr B

"Lookers Chester Renault were great because good service all around "

24th August 2017 | Mrs Emma Crosthwaite

"My experience at Lookers Chester Renault could have been better because they could have shown more interest in their customers and keep to their promises"

18th August 2017 | Mr John Shemilt

"I was more than happy with the service at Lookers Chester Renault because of the friendly knowledgeably staff providing an excellent buying experience. After our recent bad experiences at two large car chains it was so nice to get a fantastic level of service from Matt who was excellent from the initial call throughout the purchase and collection to the follow up call."

16th August 2017 | Mr Evans

"My experience at Lookers Chester Renault could have been better if the sales men were more intrested in getting me the best deal over upselling based on talking down lower specs, recognising a customer who had researched prior so not trying to blag and BS, NEVER talk or dismiss things on the company site as always incorrect, never state offers are no valid, incorrect and total ignore. Maybe remove the trade in estimate tool on website if when challenged on being given below the poor for a mint 2 year old car the answer is - that's what our used car guy wants to pay for it, so that's it......the side is just a rough guide,"

14th August 2017 | Mr James Baird

"Lookers Chester Renault were fantastic because the sales assistant Paul was really helpful during our visit and test drive."

11th August 2017 | Mrs Julie Jones

"I'd endorse Lookers Chester Renault because the staff were very helpful and friendly. "

7th August 2017 | Mrs Jennifer Hewitt

"I'd recommend Lookers Chester Renault to anyone because great service from sales"

3rd August 2017 | Mr Robert Harding

"Overall, I was very satisfied and pleased with service I received. The salesperson, Matt, was extremely helpful and made making a decision for purchasing the car very easy. The car was spotless inside and out. All optional extras were fully explained. I haven't experienced the car service side of Lookers yet, but the sales and customer care side of things I couldn't fault."

28th July 2017 | Mr Christopher Collings

"The staff at Lookers Chester Renault were good because they really took the time to sell the car to me, but not in a pushy or overbearing way. They took the time to do a video presentation which walked me round the car virtually before I arrived for the test drive. The customer service was excellent."

24th July 2017 | Mrs Anne Peters

"I was happy with the service at Lookers Chester Renault because they had a very good choice in used cars.The car I bought was a great buy an good value for money."

19th July 2017 | Mr Arthur Griffith

"I had a great experience at Lookers Chester Renault because both Joe and Paul were extremely helpful in answering any questions. All information re car, finance, insurance and other options were discussed and most of all in a very pleasant and comfortable manner. We were very impressed and walked away having had a nice experience and finally finding the car that we wanted at your Site. Thanks"

17th July 2017 | Miss B

"Lookers Chester Renault were helpful because the way I was looked after by the sales team "

13th July 2017 | Mr Frank Conway

"Friendly, helpful staff. After visiting several dealers, the Scenic was the only car all 4 of us loved - it had everything we were looking for. "

12th July 2017 | Mr Clibery

"I had a great experience at Lookers Chester Renault because Dale and Paul gave me in depth options and tailored packages to suit my monthly budget. Made sure all my questions were answered. Will be back once I've got finances sorted. "

11th July 2017 | Mr Reid

"I was happy with the service at lookers chester as the staff were very friendly and helpful and went out their way to help me find out what I am able to get and afford. They even offered to keep an eye on up and coming deals in between my visit and purchasing a new car within the next few months. "

10th July 2017 | Mr Keir Whitelaw

"My experience at Lookers Chester Renault could have been good if they just listen to customer and and know what they are talking about hope your sales man can learn and be a good salesperson in future"

8th July 2017 | Mrs B

"In general, I would say Lookers were very quick to find a car that was right for me considering my budget and other requirements. There was a minor issue regarding the milage of the car reported to the finance company but this has been resolved."

6th July 2017 | Mr J

"."

4th July 2017 | Mr W

"I was pleased with Lookers Chester Renault and would recommend them because no pressured sales pitch"

29th June 2017 | Mr Harry Patterson

"I'd recommend Lookers Chester Renault because the quality, condition and price of the Clio was excellent."

26th June 2017 | Mr Martin Burton

"My experience at Lookers Chester Renault was positive because of the personal sales experience, couldn't do enough to help. "

26th June 2017 | Miss Lyndsey Povey

"I was happy with the service at Lookers Chester Renault because choice of responsibly priced fantastic cars, fantastic service from everyone I came into contact with. Daniel Fazakerley was extremely helpful and knowledgable, he made the process go very smoothly and was an absolute pleasure to deal with. He is an asset to Lookers."

26th June 2017 | Ms Alison Roberts

"My experience at Lookers Chester Renault could have been better because the sales rep did not listen to what we were looking for as a possible deal option"

22nd June 2017 | Mr David Watson

"Lookers Chester Renault staff were good because they were caring. "

21st June 2017 | Mrs Helen Smith

"I'd recommend Lookers Chester Renault to anyone because they provided good reliable service and were professional throughout the relationship."

20th June 2017 | Mr David Balsamo

"I'd recommend Lookers Chester Renault to a friend because they are nice and friendly. not too pushy but efficient during the sales process."

20th June 2017 | Mr Philip Jones

"A good experience, better than the main dealer"

20th June 2017 | Mr Christopher W

"I'd endorse Lookers Chester Renault because.. In all of my thirty odd years of buying cars.. lookers has been the first "genuine" customer orientated dealership. With prices that are very competitive. "

17th June 2017 | Mr Colin McClinock

"The experience at Lookers Chester Renault was great because staffs were very friendly,informative and polite "

16th June 2017 | Miss Koleta Sosnowska

"I'd suggest Lookers Chester Renault to a friend because it was a no hassle, pain free wsy to buy a car."

12th June 2017 | Mr Nigel Jenkins

"I was happy with the service at Lookers Chester Renault because Mark was very helpful and is a credit to the company "

7th June 2017 | Mr Anderson

"The experience at Lookers Chester Renault was fantastic because after looking around and choosing the car we wanted we went into the showroom and were greeted with refreshments and introduced to David. David took us through the whole purchase process with kindness and courtesy."

2nd June 2017 | Mr Sidney Williams

"Lookers Chester Renault were helpful because the staff are friendly and always looking to help"

2nd June 2017 | Mr Joseph Bebbington

"The experience at Lookers Chester Renault was great because Dan was great "

2nd June 2017 | Mr Mackin

"Lookers Chester Renault were great because they were very helpful and welcoming "

31st May 2017 | Mr Hayley Roberts

"I'd recommend Lookers Chester Renault because the service was excellent .an nothing was too much trouble"

30th May 2017 | Mr ian hughes

"The experience at Lookers Chester Renault was great because from the moment we arrived we had excellent service from David Ollerhead from the chester branch who had very good knowledge of the vehicles and was able to answer all of our questions in a pleasant and professional manner. we where looked after on our visit, purchase and aftersales ."

30th May 2017 | Mrs Victoria Palmer-Cumming

"I'd definitely recommend Lookers Chester Renault because the service was efficient and process easy"

30th May 2017 | Mr M

"I'd recommend Lookers Chester Renault to a friend because the service and help of the staff was excellent , the site was very clean and very easy to find my way around , A*"

30th May 2017 | Mr Anthony Ratcliffe

"I'd recommend Lookers Chester Renault to anyone because Service from sales Tom was great. With no pressure, he explained everything. Additional products were offered of which we didn't take but there was no pressure to buy anything which makes me tell others to go to this dealer. We had full information and bought at our leisure. "

30th May 2017 | Mrs Linda Done

"I'd suggest Lookers Chester Renault to a friend because of their friendly efficient salespeople who know their vehicles and are happy to help."

23rd May 2017 | Mrs Karen Brand

"I would recommend Lookers Chester Renault to friends and family because friendly none pushy staff ,I knew there were other options available ,they were offered to me but no hard sell great experience "

17th May 2017 | Mr Paul Hopkins

Renault Chester

Renault ChesterRenault Chester
renault

With a heritage to parallel the brands we supply, the Lookers Group has grown through a combination of innovation and investment, to offer one of the most modern retail experiences in the UK today.

Our extensive portfolio allows access to a wide range of new and approved used cars from 31 major car manufacturers, as well the most desirable vans and competitive leasing contracts.

You can be assured of an industry leading experience delivered through our committed approach to customer care. Starting with your initial enquiry, our mission of "Customers for Life" is demonstrated in everything we say and do. This is integral to the values of the company and as a result our sales specialists are helpful, knowledgeable and always happy to answer any questions. Should you decide to purchase one of our quality vehicles, they will also be able to advise you on the variety of financial options available.

42 Vehicles

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89 of Renault Chester customers who bought a vehicle would recommend them to a friend