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100 reviews of Renault Gloucester

These reviews were collected by JudgeService.com, an independant car dealer review website.

100

Reviews of Renault Gloucester

93

Overall satisfaction

95

Would recommend

"The experience at Bristol Street Renault Gloucester was good because the staff are extremely friendly, down to earth and understanded my needs. They cut through the technical terms and cater for the individuals. They also go the extra mile where physically or financially possible. A truthful, no nonsense and efficient team!"

22nd February 2018 | Mr Joshua Flounders

"I had a great experience at Bristol Street Renault Gloucester because I was buying a car on my own for the first time having just lost my husband and Tom the sales person was very patient with me and explained things so clearly. He made me feel confident and comfortable at all times during the transaction."

14th February 2018 | Mrs Jennifer Perry

"I was pleased with Bristol Street Renault Gloucester and would recommend them because the staff are friendly and helpful and the selection of vehicles available is extensive."

13th February 2018 | Mr David Torrance

"I was pleased with Bristol Street Renault Gloucester and would recommend them because the salesman was attentive, polite and not pushy."

13th February 2018 | Mrs Gayle Feher

"I would not recommend Bristol Street Renault Gloucester because during both this occasion and the last, on my initial visits to the dealership I was told when booking an appointment I would be expected by a certain person, this did not happen, the logging of appointments seems to be poor. At the start of the process this time I was ignored for 10 mins at the reception desk, eventually shown to a waiting area and then forgotten about, I left after 45 mins. Even though I had been contacted by a sales person on the phone and advised about an appointment time twice in December 2017 I was not actually expected. Even after advising I was interested in a vehicle the follow up was a week after my visit and the call was not followed up. My more recent experience in closing the deal with Tom was pleasant and Tom was helpful, most of what has been said ahead of this sentance is no reflection on Tom, although the follow up call should have been scheduled no longer than 3 days after my selection of a vehicle. "

9th February 2018 | Mr Parry

"I'd suggest Bristol Street Renault Gloucester to a friend because the friendly and helpful staff Richard our sailsman was a good fun and the car was a good price very good dealership "

29th January 2018 | Mr Omarod Howell

"The experience at Bristol Street Renault Gloucester was fantastic because there was no hard sell and we were very well treated by all involved in the sale.It was an enjoyable experience."

23rd January 2018 | Mr Bryan Ellis

"Bristol Street Renault Gloucester were helpful because they were able to listen to what I wanted & find the vehicle to match this "

23rd January 2018 | Mrs Melanie Ward

"Bristol Street Renault Gloucester were fantastic because of Tom Cullen. I felt very comfortable with Tom advising and explaining. Good experience. "

7th January 2018 | Mrs Jane Van Velsen

"I'd recommend Bristol Street Renault Gloucester because nothing was too much trouble for the salesman, Tom Cullen."

31st December 2017 | Mrs Lorraine Monsell

"I'd endorse Bristol Street Renault Gloucester because the service was fantastic"

29th December 2017 | Mr James Guthrie

"Bristol Street Renault Gloucester were great because very professional and helpful."

26th December 2017 | Mrs Bethan Cummins

"The staff at Bristol Street Renault Gloucester were good because they met our needs and were very helpful."

14th December 2017 | Mrs Pauline Jordan

"I was pleased with Bristol Street Renault Gloucester and would recommend them because the sales representative who helped me find my car, Tom C, was not just supportive during the whole process but also explained exactly what would happen as I was quite anxious during the whole purchase of the car. He was a supportive sales representative"

13th December 2017 | Mr Cameron Russell

"I'd suggest Bristol Street Renault Gloucester to a friend because the Sales person was very professional, passionate, friendly, knowledgeable and helpful. I had a great experience picking up my first car after a week of passing."

13th December 2017 | Miss Shireen Jones

"My experience at Bristol Street Renault Gloucester was memorable because Tom was excellent, very helpful and I love the car. The only negative is that we were promised a £50 voucher as we handed in a recommended by a friend cheque. We were told this would be with us in a few days, but no sign yet. Promotions should not be offered if they are not going to be followed through"

13th December 2017 | Miss Sarah Clemo

"I was pleased with Bristol Street Renault Gloucester and would recommend them because the sales team were very friendly and answered all my questions the car was cleaned to perfection when we picked the vehicle up really great service "

7th December 2017 | Mr Alan Foster

"I had a great experience at Bristol Street Renault Gloucester because good service "

2nd December 2017 | Mr Clive Lyddieth

"I'd recommend Bristol Street Renault Gloucester to a friend because it was a friendly service, with no over-the-top pressure. It was a delight to interact with the sales person, Tom."

1st December 2017 | Mr Robert Mitchell

"The staff were friendly and accommodating. Top marks to Mr Tom Cullen who attended me, as he was particularly helpful and patient. "

23rd November 2017 | Mr George Day

"I would recommend Bristol Street Renault Gloucester to friends and family because as soon as I walked in, the greetings by the service desk and the welcoming approach by the team at Renault Gloucester were sublime. I would 100% recommend Renault Gloucester friends and family for any future purchases"

20th November 2017 | Mrs Patricia Branker

"I'd endorse Bristol Street Renault Gloucester because even i had bad experience with another bristol street branch,i found this one is different... helpful and friendly staff i did get what i wanted."

20th November 2017 | Mrs Monika Owens

"Bristol Street Renault Gloucester were helpful because John Mills was an excellent salesman. I had already put a deposit on a car tab Cheltenham Ford, but I wasn’t completely settled on my decision. John made me feel safe in my decision and explained all necessary aspects of the transaction to make me feel secure in my decision. "

19th November 2017 | Miss Michelle Gibson

"Bristol Street Renault Gloucester were great because the staff and very friendly and helpful, and true to there word, not pushy, the customer service you get there is always great, the car was a perfect choice for me and my family, having had another Renault Clio before I knew I wanted another one. "

19th November 2017 | Miss Tina Ridler

"Bristol Street Renault Gloucester were great because they were incredibly welcoming, understanding of my needs and budget, gave me lots of information and options and didn't miss anything out. Overall such wonderful customer service, made the process incredibly easy (all paperwork was completed and I had the car in a matter of days) and Tom gave me a follow up call which was very thoughtful. "

18th November 2017 | Miss Jenna Sangwin

"The sales man suggested we pay for the car and then I could bring it back to be cleaned and chips fixed etc.. bought it back 4 times, one time where nothing was even done. They ruined my lights and fixed with chip with a shoddy chip pen. Didn’t clean the chairs or even give me mats for the floor until I complained to a manager"

15th November 2017 | Miss Alice Howard

"Bristol Street Renault Gloucester were great because Richard was polite and introduced himself when I was looking around the show room. Very nice gentleman"

3rd November 2017 | Mrs Melanie Harris

"I was pleased with Bristol Street Renault Gloucester and would recommend them because they did not rush us into a decision and the sales man went through everything with us until he found us our right car excellent service"

31st October 2017 | Mr William Brain

"Bristol Street Renault Gloucester were really helpful and I'd recommend them because of the knowledge of the sales staff, their honesty and the attractive financial offers."

31st October 2017 | Mr Kevin W

"Bristol Street Renault Gloucester were fantastic because they were helpful and found a car for me"

16th October 2017 | Mr Stephen Blackwell

"Bristol Street Renault Gloucester were fantastic because very great service, but unfortunalty, no contact after "

11th October 2017 | Miss Olivia Stephens

"The experience at Bristol Street Renault Gloucester was fantastic because the sales representative found the type of car that I was looking for, was very friendly and helpful. "

9th October 2017 | Miss Hannah Harkins

"Bristol Street Renault Gloucester were great because they listen, adapt and explain."

6th October 2017 | Mrs Jane Bicknell

"I'd recommend Bristol Street Renault Gloucester to anyone because we were dealt with in a completely professional way with absolutely no sales pressure and all staff were polite and courteous "

4th October 2017 | Mrs Linda Hessey

"I'd recommend Bristol Street Renault Gloucester because there was no hard sell. I hadn't gone in to buy a car but to accompany my husband on a test drive. I saw a car that had been traded in and it suited my needs perfectly so I bought it. This is a business and the staff are there to sell however there was no pressure just an explanation of the products available. "

24th September 2017 | Mrs Mccloskey

"I had a great experience at Bristol Street Renault Gloucester because most of my queries were answered and I was pleased with the cost and quality of the vehicle."

19th September 2017 | Mr Long

"Bristol Street Renault Gloucester were great because the salesman listened to my requirements and matched a vehicle to meet these"

17th September 2017 | Mrs Lynn Pockett

"My experience at Bristol Street Renault Gloucester was cracking because sales person Tom was very helpful and friendly to deal with as was Tony, overall a great service."

14th September 2017 | Miss Tanya Goodacre

"My experience at Bristol Street Renault Gloucester was cracking because our salesman (Tom) was extremely helpful and knowledgeable about the car without being pushy and overbearing . We felt that should we decide not to buy, he would be equally as courteous . "

14th September 2017 | Mr Evans

"My experience at Bristol Street Renault Gloucester was cracking because I was very well looked after and helped every step of the way, I can't praise every body involved enough"

12th September 2017 | Mr David Howell

"I had a great experience at Bristol Street Renault Gloucester because the exact car and colour I wanted was found delivered and ready for me to drive away within a few days"

11th September 2017 | Mr Kyle Hodgetts

"I would recommend Bristol Street Renault Gloucester to friends and family because they understood what I wanted didn't give me the hard sell and let me set the pace."

7th September 2017 | Miss O

"I'd recommend Bristol Street Renault Gloucester to a friend because they are friendly cheery people who are good at dealing with customers needs and requirements in every aspect"

4th September 2017 | Mr Christopher Walker

"The experience at Bristol Street Renault Gloucester was good because they are friendly and helpful. Give you time to think and are willing to suit your needs with the additional costs ofcourse. "

1st September 2017 | Mr Davies

"My experience at Bristol Street Renault Gloucester was cracking because all was done and car delivered in 2 days"

29th August 2017 | Mr gordon Smith

"My experience at Bristol Street Renault Gloucester was positive because the car was exactly as promised . A good sales experience ."

24th August 2017 | Mr Payne

"My experience at Bristol Street Renault Gloucester was cracking because the service was excellent. Everything was explained very well - best of all the sales person wasn't pushy and didn't try to sell me things I obviously didn't require."

19th August 2017 | Mrs Powell

"Bristol Street Renault Gloucester were great because they were interested in our problems and willing to assist us."

18th August 2017 | Mrs White

"I would recommend Bristol Street Renault Gloucester to friends and family because the team is very knowledgeable and professional in their work"

15th August 2017 | Mrs Eunice Smith

"Bristol Street Renault Gloucester were really helpful and I'd recommend them because its really great place to buy a great car"

12th August 2017 | Mr Paul Virgo

"I'd definitely recommend Bristol Street Renault Gloucester because , salesman was excellent, all explained with clarity, and car was superb."

10th August 2017 | Mrs P

"Bristol Street Renault Gloucester were great because on this occasion and from previous experience I have found them very helpful and efficient. "

10th August 2017 | Mr Graham Nelmes

"I would recommend Bristol Street Renault Gloucester to friends and family because from the first phone call to the handover, everything was 5 star. No problems whatsoever. Everything went well. "

8th August 2017 | Mr Stanley N

"The experience at Bristol Street Renault Gloucester was fantastic because I explained what features I wanted in a car and the salesman was very keen to ensure that I had achieved the best choice for the price I was wanting to pay."

7th August 2017 | Mr A

"The experience at Bristol Street Renault Gloucester was fantastic because the dealership was not pushy and let you make your own mind up but helped when you needed them but also made you feel as if you were talking to one of your own family"

7th August 2017 | Mr David Darkes

"Bristol Street Renault Gloucester were helpful because of the excellent personal service received from Mr Richard Hart, our sales representative. He was extremely helpful right from our first visit. He was very patient and knowledgeable about the types of vehicle that would best suit my needs. On collection he made the occasion feel very special, as if we were buying a brand new Rolls Royce rather than a used Renault. I would recommend anyone looking for a car to suit their needs to pay him a visit."

2nd August 2017 | Mr Ronald Walters

"Bristol Street Renault Gloucester were great because we dealt with Richard Hart who gave us great service "

1st August 2017 | Mrs Linda Jones

"I was happy with the service at Bristol Street Renault Gloucester because , staff are help and explained everything in simple terms. Very professional staff and their customer care is outstanding, they rang me up to find out how I was getting on with my new car."

25th July 2017 | Mrs Sitabile Mpezeni

"Bristol Street Renault Gloucester were great because they was very helpful and friendly. They took the time to explain everything for you and made sure you was happy with everything before you left. Thank You Team for my wonderful car and service that I received from you.:) "

21st July 2017 | Mrs Beverley Roberts

"I would not recommend Bristol Street Renault Gloucester because i live in nottingham. I came down to Gloucester to look at a specific vehicle i needed that they had for sale. However i am a very happy customer, and if were nearer i would 10 stars everything."

20th July 2017 | Mr Gary Wilson GMW Property Services

"The experience at Bristol Street Renault Gloucester was good because the sales staff didn't pressure me"

19th July 2017 | Miss Karen Matthews

"Bristol Street Renault Gloucester staff were good because from the minute I entered the site I was greeted by smiling, friendly, knowledgeable staff. I was early for my appointment but was looked after well, offered refreshments and given knowledge about the different Renault Capturs available from the girl in the New Cars Sales department (sorry I don't know her name) even though I was there to look at used cars. Matt Parry was first class from beginning to end, very knowledgeable and thorough, I felt confident that all areas were covered and that I wouldn't miss asking any questions as he offered all of the necessary information without being asked. I travelled from Oxford to collect the car and was collected from the train station by Matt , which was the icing on the cake. A great service and whole experience, my congratulations to Gloucester, this level of service is not something you find often. "

18th July 2017 | Mrs Rosalyn Morris

"I'd definitely recommend Bristol Street Renault Gloucester because the staff are great people to deal with and more than helpful. Tom and Tony are a great asset to Bristol Street Renult!!!!"

17th July 2017 | Mr C

"Bristol Street Renault Gloucester staff were good because they ensured that I was looked after very well. There were welcoming, informative and friendly. I was served really well and communicated excellently through each step of the process with my needs and wants in mind. Highly recommended!"

14th July 2017 | Miss J

"I'd endorse Bristol Street Renault Gloucester because the service we had was top notch. Massive shout out to Tom and Tony who in my opinion were just lovely. You have two fabulous members of staff here. When it's time for me to change my car I shall certainly seek Tom out to help me. "

13th July 2017 | Mrs Kerry Cawkwell

"My experience at Bristol Street Renault Gloucester was memorable because of the warmth, friendliness and openness of the sales staff as well as the quality of the vehicle that I bought from there. The young man who served me was very professional and knowledgeable about the cars, associated services provided by Bristol Street Motors Renault as well as the types of finance packages. The whole experience seemed to be tailored around my satisfaction i.e. Clarity of offers and whether I was happy with my choices. "

12th July 2017 | Mr Humphrey M

"I had a great experience at Bristol Street Renault Gloucester because everyone was helpful and friendly. No questions were unanswered. "

10th July 2017 | Mrs Ruth Roberts

"Bristol Street Renault Gloucester were fantastic because very helpful and knowledgeable "

16th June 2017 | Mrs Day

"I'd definitely recommend Bristol Street Renault Gloucester because of a very enjoyable car buying experience."

14th June 2017 | Mr Nigel Meek

"I'd definitely recommend Bristol Street Renault Gloucester because Matt parry who helped us was very friendly and helpful. We didn't feel as if there was any rush and we did change our minds after all the paperwork was done for 1 car so Matt started again with the car we choose! Very Clean, I had a mint and used the toilet which was spotless. Def go back there."

14th June 2017 | Mr Lee Cook

"The staff at Bristol Street Renault Gloucester were excellent especially Richard who helped me buy the car I have been wanting for ages!"

13th June 2017 | Mrs F

"The experience at Bristol Street Renault Gloucester was good because it was very relaxed and smooth no pressure and i would use them again"

12th June 2017 | Mr H

"The staff at Bristol Street Renault Gloucester were good because of the fanatastic service from Tom Cullen and the introduction to the Service department who were a very friendly bunch of people expecially the Service Manager "

10th June 2017 | Mr Dale Thomas

"I was happy with the service at Bristol Street Renault Gloucester because the staff are friendly nothing is to much trouble. They listen to what the customer wants. There was no pressure to buy. You are well looked after. Everything explained so that we understood. Very efficient service and aftercare."

8th June 2017 | Mrs Cooke

"I would recommend Bristol Street Renault Gloucester to friends and family because the salesman, Mat, not sure of his surname was brilliant all the way through the dealings and the car looked like new when I collected it, Thank you Mat and Bristol Street Motors, Well Done"

2nd June 2017 | Mr Gerald Ford

"I'd recommend Bristol Street Renault Gloucester to anyone because they were well organised, patient in responding to our requests, were not pushy in trying to complete a sale, showed a thorough knowledge of the vehicle and were efficient in dealing with all aspects of our purchase."

25th May 2017 | Mr Philip B

"I was pleased with Bristol Street Renault Gloucester and would recommend them because very friendly staff and they got me the car I wanted with all the things I asked for"

24th May 2017 | Mr Godfrey Smith

"Bristol Street Renault Gloucester staff were extremely friendly and welcoming. Unlike other delers they did not try and force me into a decision. i was shown te vehicles on offer and then given ample time to do all the research and investigation i wanted to. when i returned to purchase the vehicle, i was welcomed in like an old friend, offered refreshment and then began business discussions."

20th May 2017 | Mr Nicholas Henderson

"I'd recommend Bristol Street Renault Gloucester to anyone because they offer great cars and excellent customer service."

19th May 2017 | Mr Thomas Kempster

"Bristol Street Renault Gloucester were helpful because of the great service by Tom and Tony, both very knowledgeable and helpful with issues on the finance side of things."

17th May 2017 | Mr Matthew Hindley

"I'd definitely recommend Bristol Street Renault Gloucester to friends and family because the sales team were extremely helpful in making sure my ideal car was there for me."

15th May 2017 | Mr C

"I'd endorse Bristol Street Renault Gloucester because the service was great. Sales executive Richard Hart was very helpful"

13th May 2017 | Mr Mark Pugh

"I'd definitely recommend Bristol Street Renault Gloucester because they made sure I had the car that was right for me and really took on board what I wanted and valued my opinion and needs."

9th May 2017 | Mrs Kate Auld

"I would recommend Bristol Street Renault Gloucester to friends and family because the service was first class there was no pressure to buy"

28th April 2017 | Mrs Caroline Restell

"I would not recommend Bristol Street Renault Gloucester because they don't do what they say they will - don't follow up. It was like they didn't want my business."

25th April 2017 | Mrs Geraldine Noke

"I'd recommend Bristol Street Renault Gloucester to a friend because the staff were helpful, knowledgeable and efficent. We are very pleased with the vehicle we bought and the service we received."

24th April 2017 | Mr David Paterson

"I'd recommend Bristol Street Renault Gloucester to anyone because this is place which you looking for to buy a car "

21st April 2017 | Mr Nasr Ali

"I'd recommend Bristol Street Renault Gloucester to a friend because I found that the staff was very helpful in all ways Posable ."

21st April 2017 | Mr Gardner

"I was happy with the service at Bristol Street Renault Gloucester because the service i received was brilliant especially the customer service from richard"

18th April 2017 | Mrs Stacey Robinson

"I would definitely recommend bristol Street motors as they went out of their way to make you feel special. Tom who was our salesmen was very friendly and helpful. The car that we were interested in was in Glasgow and he arranged for it to be brought down to gloucester for us. He made sure that we had everything we needed for the car. The day of picking up the car , he made it a very memorable experience. He was an excellent salesman and would definitely visit him in the future if we were looking to purchase another car."

18th April 2017 | Mr Peter Nixon

"I'd recommend Bristol Street Renault Gloucester to a friend because it was a non-pressured environment and the staff were courteous, helpful and friendly. If the dealership wasn't so far away I'd definitely use them again when looking for a vehicle in the future! "

18th April 2017 | Mrs Nicola Saxton

"I'd definitely recommend Bristol Street Renault Gloucester to friends and family because they were very informative "

16th April 2017 | Ms Lynn Tridgell

"I'd definitely recommend Bristol Street Renault Gloucester because I had a very pleasant experience all round, everything was clearly explained and I understood."

4th April 2017 | Miss Claire Law

"My experience at Bristol Street Renault Gloucester was positive because the staff are very helpful and friendly "

1st April 2017 | Mr Moseley

"I'd endorse Bristol Street Renault Gloucester because the salesmen we dealt with were very professional and helpful. Every question was answered very well and they explained every step as we took it. It wasn't your everyday car salesman trying to give us the hard sell."

30th March 2017 | Mr Josh Brown

"I'd suggest Bristol Street Renault Gloucester to a friend because they seem to be honest salespeople although every car sales person has to earn a living through selling stuff. I would say that this outlet seemed to be professional and business like and also went the extra mile."

25th March 2017 | Mr Matthew S

"Gloucester Renault what a joke had my minibus in for service well it was in there they took the paint off my bonnet and left several tools in my engine and have phoned them more than 8 times and had promises to call me back but nothing very poor "

20th March 2017 | Mr Craig Mumford

"I'd definitely recommend Bristol Street Renault Gloucester to friends and family because they provide good service and very keen pricing."

13th March 2017 | Mr Richard Gilbert

"Bristol Street Renault Gloucester were great because as a member of the family deals with your FORD section in gloucester"

10th March 2017 | Mr Thomas Atkins

"I'd recommend Bristol Street Renault Gloucester because the staff were very good "

3rd March 2017 | Mrs Brenda Gaston

Renault Gloucester

Renault GloucesterRenault Gloucester
renault
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Bristol Street Motors is one of the largest motor retailers in the UK, and it offers a wide selection of new and used cars for sale at its many dealerships across the country. The dealership group prides itself on generating a high volume of sales each year which are a result of its excellent customer service. Whatever your requirements, Bristol Street Motors offers a team of dedicated sales executives who are approachable, knowledgeable and willing to help.

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95 of Renault Gloucester customers who bought a vehicle would recommend them to a friend